sales consultant

customer service consultant Jobs in Cairo Egypt

customer service consultant

customer success manager Jobs in Cairo Egypt

customer success manager

associate customer success -spanish speaker Jobs in Cairo Egypt

associate customer success -spanish speaker

chat customer service representative Jobs in Cairo Egypt

chat customer service representative

associate customer success spanish speaker

Concentrix

<div>
 Job Title:
 
 
 Associate Customer success -Spanish speaker
 
 
 
 Job Description
 
 
 
 The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.
 
 
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 Manage high volume of customer contacts and communications through phone and email each day
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 Use contact search and productivity tools to verify contact information is accurate
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 Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion
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 Develop a level of product knowledge to speak intelligently to customers and address specific objections
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 Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems
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 Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer"
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 Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage
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 Work with teams and management to promote a positive customer experience
 
 
 </li>
 </ul>
 Location:
 
 
 EGY Cairo - Building F16
 
 
 Language Requirements:
 
 
 Spanish
 
 
 Time Type:
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1564982
 
</div>

Associate Customer success -Spanish speaker

inDrive

<div>
 
 Responsibilities
 
 
 
 Outgoing calls to clients Response to clients requests via chat, email and calls Analysis of client requests (chat, email) Conflicts resolution
 
 
 
 Requirements
 
 
 
 Arabic language speaker mandatory: English language speaker (minimum B2) Good verbal communication Multitasking Work in a team Grammatically correct in written and verbal Stress resistance Responsibility Computer literacy Customer Focus Desire to benefit and help people
</div>

Customer Support Specialist

PwC Middle East

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 A career in our SAP Cloud practice, within SAP Consulting services, will provide you with the opportunity to help our clients maximise the value of their SAP investment with offerings that address sales, finance, supply chain, engineering, and human capital. We provide comprehensive consulting, system integration and implementation services across multiple SAP applications, products and technologies. Simply put, we focus on delivering business led, technology enabled change for our clients including industry specific enterprise resource planning and the latest in mobile, analytics and cloud solutions.
 
 
 In our SAP Cloud team, you'll work with our clients to transform their enterprise processes by leveraging SAP S/4HANA Cloud essentials edition to enhance their core transaction processing and reporting competencies ultimately strengthening their ability to support management decision making and corporate strategy.
 
 
 Screen reader support enabled.
 
 
 
 Role Requirements
 
 
 
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 Minimum 4 years of experience in SAP Cloud Platform Integration.
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 Arabic &amp; English Speaker.
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 Implementation of the technical design specifications
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 Customization via ABAP development
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 Quality control of developments (e.g. unit test results review, system test cases preparation and review)
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 Issue resolution for critical topics
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 Ability to envision the SAP User Experience with SAP, develop business cases, and bring life to proposed solutions for clients and programs
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 Implementing Architecture that includes full end-to-end deployment including apps
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 Experience with building blocks OData
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 Development lead responsible for evaluation, assessment of standard vs. custom s, design of changes or new development
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 Implementation of the front-end design specifications
 
 
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 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 
 Degrees/Field Of Study Required
 
 
 
 Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 Yes
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, SAP CPI/ABAP/Fiori - Senior Associate

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Associate - Seller Support | MAF Retail | Retail Corporate Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Associate - Seller Support is responsible for providing comprehensive assistance and support to sellers operating on the marketplace platform. The primary objective is to ensure a seamless and efficient selling experience for sellers by addressing their inquiries, resolving issues, and providing guidance on platform policies and procedures.
 
 
 
 
 
 
 ROLE PROFILE
 
 
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 Provide timely and comprehensive assistance to sellers via various communication channels (e.g., email, phone, chat) regarding account setup, product listing, order management, payment issues, and general inquiries.
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 Issue Resolution; investigate and resolve seller concerns, complaints, and disputes effectively and efficiently, ensuring a positive resolution and satisfactory outcome for both the seller and the customer.
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 Platform Guidance: Educate sellers on platform policies, procedures, and best practices to ensure compliance and optimize their selling experience, including guidelines for product listings, pricing strategies, and promotional campaigns.
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 Collaborate closely with other teams, such as Account managers, Operations, and Customer Service, to align seller experience updates with overall business objectives.
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 Participate in cross-functional projects and initiatives to support the growth and success of the marketplace platform.
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 Ensure compliance with all marketplace policies, guidelines, and regulatory requirements.
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 Stay informed about changes in marketplace policies and communicate updates to relevant stakeholders.
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 Execute the set project SOP and put forward enhancements to simplify and reduce overhead on the process.
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 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
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 Bachelor&rsquo;s degree in Engendering, marketing, Information technology, Computer science, Business administration)
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 3 years + working experience, in Seller support, Customer support, Operations or seller experience.
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 Preferably 2+ years in the retail/e-Commerce business or closely related industry.
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 Capability to multitask and handle multiple seller inquiries simultaneously while maintaining attention to detail and accuracy in responses.
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 Exemplary performance record, particularly with regard to SLA, quality &amp; productivity.
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 Basic understanding of data analysis tools or reporting software to generate performance reports, analyze seller metrics, and identify trends or patterns in seller behavior and performance.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
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 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
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 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
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 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
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 </ul>
 
 
</div>

Associate - Seller Support

Henkel

<div>
 
 About this Position
 
 Join our Market Intelligence team in Global Business Solution in Cairo (GBS+ Cairo) and support data analysis, reporting, and insights generation across Marketing &amp; Sales.
 
 
 
 What You&acute;ll Do
 
 
 
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 Execute and support in market, client, and customer reporting as well as participate in basic or advanced data analysis activities in Marketing &amp; Sales such as (non-exhaustive examples):
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 Market Share / Brand Management / Competitor / Customer analysis
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 Promotion / Market development / Launch Control / Sales Effectiveness analysis
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 Category / Channel / Pricing analysis
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 Client channel turnover / profitability
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 Prepare ad-hoc reports that are used for decision making purposes by global process owners
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 Support and cooperate in harmonization initiatives and migration projects
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 Test and analyze necessary changes and advise on future steps in adherence with the guidelines of Henkel's framework and the MS (Marketing &amp; Sales) team
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 Handle projects related to system enhancements and process improvements
 
 
 </li>
 </ul>
 
 What makes you a good fit
 
 
 
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 <li>
 Bachelor's Degree in Business Administration or any relevant study
 </li>
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 1-2 years of relevant work experience
 </li>
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 Fluent English Speaker
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 Advanced in Microsoft Office applications, especially Excel, PowerPoint &amp; Power BI
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 High level of data analytical skills as well as adequate communication and presentation capabilities
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 Knowledge of Alteryx SQL is a plus
 
 
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 </ul>
 
 Some perks of joining Henkel
 
 
 
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 Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
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 Diverse national and international growth opportunities
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 Globally wellbeing standards with health and preventive care programs
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 Gender-neutral parental leave for a minimum of 8 weeks
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 Employee Share Plan with voluntary investment and Henkel matching shares
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 Comprehensive Health Insurance for employee + dependents
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 Employee Assistance Programme provides a wide range of mental health and wellbeing benefits
 
 
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 </ul>
 At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
</div>

Market Intelligence Analyst

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 Are you looking to kick start a career in sales with a market leader in digital transformation? Excited to pursue interesting professional challenges, seek new rewards, and help change the world. If you want to work for a company that offers a strong growth outlook, and opportunities to make a difference, join us at SAP!
 
 
 
 What You&rsquo;ll Do
 
 
 
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 Working within a defined territory you will hunt to increase SAP footprint by building new relationships with new and existing customers through traditional and digital means.
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 Consulting customers on a range of SAP products to help improve their processes and gain productivity and time, reduce costs and increase revenue.
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 Utilizing the SAP eco-system and influencing customers LOB and C-level execs alike
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 Working closely with an extended team, you will be required to have a strong capacity to engage and generate high impact results
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 Support efforts to building business development capabilities and organization.
 
 
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 </ul>
 
 What You Bring
 
 
 
 <ul>
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 Experience and interest with challenges and trends in Supply Chain with capacities to translate them into solutions.
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 Industry knowledge: discrete and process manufacturing, utilities, construction and engineering.
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 Interpersonal skills: passion, curiosity, collaborative working style, active listening, empathy, innovative and extra mile mindset.
 </li>
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 Bachelor&rsquo;s degree in business administration, Engineering or Computer Science required from an accredited university MBA or advanced degree in related discipline preferred.
 </li>
 <li>
 Arabic speaker mandatory + English speaker for internal communication
 
 
 </li>
 </ul>
 
 What's in for you?
 
 
 
 <ul>
 <li>
 World - Class Training &amp; Development in the areas of professional growth and product knowledge.
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 Constant learning and knowledge sharing with some of the best complex selling professionals in the industry.
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 Chance to work in a dynamic, fun and challenging environment where you we will make sure you reach your full potential.
 
 
 </li>
 </ul>
 
 Meet your team
 
 
 
 The Sales Development Executive is a strategic role in SAP to support efforts to identify and execute on strategic growth opportunities related to our Large Enterprise segment. Develop ROI-based business models to evaluate opportunities. Gather business intelligence and perform competitive analysis to uncover new opportunities. Helps market effectively and measure success of the operational and strategic plan for both Software and Cloud environments cross- industry and customer segment.
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 439377 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Sales Development Executive Supply Chain Management | MEA Markets

Savills Middle East

<div>
 
 The Role
 
 
 
 The
 
 Admin Assistant
 
 plays an important role in ensuring the seamless operation of the Egypt office and overseeing the company&rsquo;s administrative functions. This dynamic position demands exceptional organizational, communication, and IT skills, paired with a proactive, solution-oriented mindset. If you thrive in a fast-paced environment and have a passion for keeping things running smoothly, this role is your opportunity to shine.
 
 
 
 
 Key Responsibilities
 
 
 
 
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 Serve as the primary contact for visitors and manage phone inquiries.
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 Handle office correspondence, emails, and follow-ups.
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 Organize and maintain meeting rooms, office supplies, equipment, and cleanliness.
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 Oversee parking, health and safety compliance, and vendor/service provider relationships.
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 Manage petty cash, supplier payments, and business travel arrangements.
 </li>
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 Support new hire onboarding and coordinate employee access and facilities.
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 Plan employee engagement activities, events, and milestones with HR.
 </li>
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 Create and edit documents, presentations, and reports.
 </li>
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 Collaborate with IT and HR on security protocols and office management.
 </li>
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 Assist department heads with administrative tasks and manage ad-hoc projects
 
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge And Experience
 
 
 
 <ul>
 <li>
 Fluent English speaker.
 </li>
 <li>
 3- 5 years&rsquo; relevant office experience / general office administration
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 Highly computer literate in all Microsoft office application (Word, PowerPoint, Outlook, Excel). Able to evaluate the IT needs of the office and communicate with Savills IT central team
 </li>
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 Strong communication and customer service skills
 </li>
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 Presentable and confident demeanour
 </li>
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 Experience of managing and maintaining database systems and record keeping systems
 </li>
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 Preferably experience of managing external contracts/ liaising with suppliers
 </li>
 <li>
 Sound experience of organising corporate events (e.g. sourcing and booking of venues)
 
 
 </li>
 </ul>
 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
</div>

Administrative Assistant

Explore 532+ Associate customer success spanish speaker in Cairo Egypt this November. Find roles across top companies and apply now to boost your career.