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associate manager - training solutions

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associate manager training solutions

Petrotec Group

<b>Overview:</b><br>
As the Associate Manager- Training, you will play a critical role in overseeing and enhancing the training efficiency, effectiveness, and safety of our services, including full P&L accountability. Your leadership will be instrumental in driving profitability, operational efficiency, and growth while ensuring the delivery of high-quality services to our clients.
<br><br>
Duties & Responsibilities
<br><br>
<ul>
<li>Deliver CompEx training to delegates from diverse multinational backgrounds.</li>
<li>Drive business development by expanding the training portfolio with technically advanced courses.</li>
<li>Develop sales strategy to design and promote course offerings that complement and enhance the current branded product portfolio.</li>
<li>Build, manage, and mentor strong, long-term customer relationships.</li>
<li>Upgrade training facilities by improving both infrastructure and technical capabilities</li>
<li>Lead revenue growth for the Training Department across the Middle East region.</li>
<li>Define, design, and execute the Training Department’s strategic roadmap, covering both short-term and long-term objectives.</li>
<li>Develop and empower internal resources to independently deliver assessments and training programs.</li>
<li>Oversee departmental financial performance, ensuring training quality standards are met within budgetary controls.</li>
<li>Formulate and implement product marketing strategies, including advertising campaigns and sales promotions.</li>
<li>Take accountability for the department’s revenue, cost, and profitability, evaluating the cost–benefit impact of all initiatives.</li>
<li>Act as a brand ambassador, representing the department at business forums, trade shows, and industry seminars.</li>
<li>Ensure the department’s daily operations are carried out efficiently, professionally, and in alignment with organisational standards.</li>
<li>Establish and maintain robust quality control processes to ensure the delivery of high-quality services that meet or exceed client expectations and comply with industry standards and regulations.</li>
<li>Promote a culture of safety, environmental responsibility, and regulatory compliance throughout the organisation, prioritising the well-being of employees and stakeholders.</li>
<li>Drive initiatives for process optimisation, innovation, and cost reduction to enhance operational efficiency, competitiveness, and profitability</li>
</ul>
<b>Requirements:</b><br>
<b>Education & Certification:</b><br>
<ul>
<li>Bachelor’s Degree in any discipline</li>
<li>An additional degree in Business Administration would be a plus.</li>
</ul>
<b>Skills & Competencies:</b><br>
<ul>
<li>Should demonstrate superior verbal and written communication abilities, effectively conveying ideas and information.</li>
<li>Exhibits excellent interpersonal skills, providing insightful consulting and delivering compelling presentations.</li>
<li>Shows independent problem-solving abilities and a knack for creative, out-of-the-box thinking to address complex challenges.</li>
<li>Maintains a strong commitment to meeting deadlines and managing projects efficiently from inception to completion.</li>
<li>Pays exceptional attention to detail and demonstrates high-level organisational skills, ensuring precision and order in all tasks.</li>
</ul>
<b>Experience:</b><br>
<ul>
<li>Minimum 05 years of work experience in a similar role, including extensive experience in strategic planning, business development, quality management, and customer care.</li>
</ul>


Associate Manager - Training Solutions

Petrotec

<div>
 <strong>
  Overview:
  <br/>
  <br/>
 </strong>
 As the Associate Manager- Training, you will play a critical role in overseeing and enhancing the training efficiency, effectiveness, and safety of our services, including full P&amp;L accountability. Your leadership will be instrumental in driving profitability, operational efficiency, and growth while ensuring the delivery of high-quality services to our clients.
 <br/>
 <br/>
 <strong>
  Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver CompEx training to delegates from diverse multinational backgrounds
  </li>
  <li>
   Drive business development by expanding the training portfolio with technically advanced courses
  </li>
  <li>
   Develop sales strategy to design and promote course offerings that complement and enhance the current branded product portfolio
  </li>
  <li>
   Build, manage, and mentor strong, long-term customer relationships
  </li>
  <li>
   Upgrade training facilities by improving both infrastructure and technical capabilities
  </li>
  <li>
   Lead revenue growth for the Training Department across the Middle East region
  </li>
  <li>
   Define, design, and execute the Training Department's strategic roadmap, covering both short-term and long-term objectives
  </li>
  <li>
   Develop and empower internal resources to independently deliver assessments and training programs
  </li>
  <li>
   Oversee departmental financial performance, ensuring training quality standards are met within budgetary controls
  </li>
  <li>
   Formulate and implement product marketing strategies, including advertising campaigns and sales promotions
  </li>
  <li>
   Take accountability for the department's revenue, cost, and profitability, evaluating the cost-benefit impact of all initiatives
  </li>
  <li>
   Act as a brand ambassador, representing the department at business forums, trade shows, and industry seminars
  </li>
  <li>
   Ensure the department's daily operations are carried out efficiently, professionally, and in alignment with organisational standards
  </li>
  <li>
   Establish and maintain robust quality control processes to ensure the delivery of high-quality services that meet or exceed client expectations and comply with industry standards and regulations
  </li>
  <li>
   Promote a culture of safety, environmental responsibility, and regulatory compliance throughout the organisation, prioritising the well-being of employees and stakeholders
  </li>
  <li>
   Drive initiatives for process optimisation, innovation, and cost reduction to enhance operational efficiency, competitiveness, and profitability
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education &amp; Certification:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree in any discipline
  </li>
  <li>
   An additional degree in Business Administration would be a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Competencies:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Should demonstrate superior verbal and written communication abilities, effectively conveying ideas and information
  </li>
  <li>
   Exhibits excellent interpersonal skills, providing insightful consulting and delivering compelling presentations
  </li>
  <li>
   Shows independent problem-solving abilities and a knack for creative, out-of-the-box thinking to address complex challenges
  </li>
  <li>
   Maintains a strong commitment to meeting deadlines and managing projects efficiently from inception to completion
  </li>
  <li>
   Pays exceptional attention to detail and demonstrates high-level organisational skills, ensuring precision and order in all tasks
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 05 years of work experience in a similar role, including extensive experience in strategic planning, business development, quality management, and customer care
  </li>
 </ul>
</div>


Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
Ensuring that the restaurant section is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests&rsquo; expectations at all times. Essential Duties and Responsibilities</div><div></div><div><b><br>
Guest Satisfaction</b></div><div><ul><li>
Ensure the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture and brand standard.</li><li>
Ensures that associates also provide excellent service to associates in other divisions as appropriate.</li><li>
Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary.</li><li>
Ensures that all guest and associate complaints are resolved in a quick and efficient manner.</li><li>
Maintains positive guest and associate interactions with good working relationships.</li><li>
Implements agreed upon beverage policy and procedures throughout the property.</li><li>
Deliver unprecedented personalization. Offer discreet recognition. Connect with guests&rsquo; passions and create memorable experiences.</li><li>
Finance / Administration</li><li>
Ensure that the outlet is running efficiently, including the correct stock levels for all areas, including the front and back of the house.</li><li>
Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support.</li><li>
Manage all areas of business and T&amp;C administration as required as assigned to you by the Restaurant Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork.</li><li>
To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the Restaurant Manager.</li><li>
Learn and have knowledge about restaurant direct competitors (benchmarking).</li><li>
Assist the Restaurant Manager to achieve the monthly and annual KPO target and the outlet&rsquo;s revenue.</li></ul></div><div></div><div><b><br>
Operations</b></div><div><ul><li>
To have a full working knowledge of the restaurant floor plan / layout and all F&amp;B offers.</li><li>
Manage Micros, Open Table, Knowcross &amp; all other systems as required.</li><li>
Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.</li><li>
Check the status of all orders and ensure that they are delivered within designated timelines.</li><li>
Organizing monthly team meeting and Daily Calling every day with Restaurant Manager.</li><li>
Establish excellent rapport with guests in a professional manner.</li><li>
Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.</li><li>
Exercise responsible managerial behavior at all times and positively represent the management team and Rosewood Hotels &amp; Resorts.</li><li>
Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety.</li><li>
Have a high level of industry trend awareness and a keen interest in the local hospitality scene.</li><li>
Build a personal profile as the managerial face of the restaurant.</li><li>
Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion.</li><li>
Work towards a high level of guest recognition and build a full working knowledge of guest preferences.</li><li>
Ensure discretion and confidentiality with VIP customers and ensure all information is added to the reservation in-house database.</li><li>
Ensure each associate is following the bar Order of Service and Standard Operating Procedures at all times.</li><li>
Mentor associates as assigned to you, following all correct training procedures and standards.</li><li>
Monitor associate development on the floor identifying training needs and any areas of concern.</li><li>
Train associates in order taking, menu knowledge, proper selling, and techniques.</li><li>
To ensure effective communication throughout the restaurant at all times.</li><li>
To take responsibility for correcting poor performance and taking disciplinary action in line with T&amp;C guidelines and regulations.</li><li>
Prepare weekly schedules with the Bar Manager according to T&amp;C directives and workforce forecasts. Adjust schedules during the week to meet demands.</li><li>
Organizing monthly team meeting and Daily Calling every day with Manager.</li><li>
Develop and implement plating guides on the dishes and items served (food and drinks) intended for associates.</li><li>
Take on all other responsibilities as outlined by the Restaurant Manager.</li></ul></div><div></div><div><b><br>
Standard Responsibilities</b></div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission and core values at all times.</li><li>
Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.</li><li>
Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.</li><li>
Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).</li><li>
Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.</li><li>
Lead by example in terms of appearance, grooming, mannerism, etiquette, behavior conduct, principles, and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.</li></ul></div><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></div><div></div><div><b><br>
Other</b></div><div><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Assistant Restaurant Manager

Rosewood Doha

<div>
 Job Summary:Assist the Management team in ensuring that the restaurant is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests&rsquo; expectations at all times. Ensuring the smooth running of the restaurant during their shifts with team leaders and waiters. Lead the team, ensuring every associate performs up to expectations and job requirements. Manage guest relations, handle complaints, and turn them into repeat business. The goal is to maintain efficiency during service through planning, preparation, adapting to the needs of the moment and through excellence of knowledge. We aim to achieve these goals through; thorough training, strong associate support, teamwork, and feedback.&nbsp;
 <br/>
 Essential Duties and Responsibilities:Guest satisfaction -
 <ul>
  <li>
   Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
  </li>
  <li>
   Ensures that associates also provide excellent service to internal customers in other divisions as appropriate.
  </li>
  <li>
   Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary.
  </li>
  <li>
   Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.
  </li>
  <li>
   Maintains positive guest and associate interactions with good working relationships.
  </li>
 </ul>
 Operations -
 <ul>
  <li>
   Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.
  </li>
  <li>
   Ensure high standards of personal presentation and grooming.
  </li>
  <li>
   Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.
  </li>
  <li>
   Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent &amp; Culture
  </li>
  <li>
   Have a high level of industry trend awareness and a keen interest in the local hospitality scene.
  </li>
  <li>
   Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.
  </li>
  <li>
   To have a full working knowledge of the restaurant floor plans and layout of all F&amp;B offers.
  </li>
  <li>
   Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.
  </li>
  <li>
   Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.
  </li>
  <li>
   Micros, Open Table &amp; all other systems as required.&nbsp;
  </li>
  <li>
   Establish rapport with guests in a professional manner.
  </li>
  <li>
   Work towards a high level of guest recognition and build a full working knowledge of guest preferences.
  </li>
  <li>
   Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database.
  </li>
  <li>
   Ensure all associates are following the Order of Service and Standard Operating Procedures at all times.
  </li>
  <li>
   Mentor associates as requested to by management, following all correct training procedures and standards.
  </li>
  <li>
   Monitor associate development at the bar identifying training needs and any areas of concern.
  </li>
  <li>
   Report for duty on time and prepared for the shift. Adhere to agreed break times.
  </li>
  <li>
   Ensure the correct opening procedures are followed by all associates.
  </li>
  <li>
   Read all relevant emails/messages ensuring all necessary information is communicated to all associates accordingly.
  </li>
  <li>
   Ensure that all stations are equipped with sufficient clean, polished cutlery / plates and other service wear for each meal period. Ensure all tables are laid in accordance with the SOP.
  </li>
  <li>
   Engage with and contribute to service briefings.
  </li>
  <li>
   Take instruction from the manager, anticipate their requirements.
  </li>
  <li>
   Control and manage the section in the restaurant whilst adhering to the Brand Standards Check list (a combination of LQA, Forbes and Rosewood Hotels &amp; Reports Global Standards)
  </li>
  <li>
   Take and process orders, serve and clear food, relay tables, troubleshoot where necessary.
  </li>
  <li>
   Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.
  </li>
  <li>
   Ensure that individual Mise en Place for each order is known and placed on the table.
  </li>
  <li>
   Oversee and direct the team leaders and waiters in the station at all times, provide guidance and support.
  </li>
  <li>
   Communicate guest preferences to reception team in order to build guest profiles.
  </li>
  <li>
   React promptly and deal with any issues, complaints, breakages &amp; spillages.
  </li>
  <li>
   Communicate any issues to management promptly.
  </li>
  <li>
   Ensure a high level of cleanliness is maintained throughout the restaurant.
  </li>
  <li>
   Provide accurate discount and void reconciliations, following correct cashing up procedure.
  </li>
  <li>
   Ensure that the correct closing procedures are followed by all departments.
  </li>
  <li>
   Ensure that all checklists are completed correctly and honestly.
  </li>
  <li>
   Assist the restaurant manager to achieve the monthly and annual target and the restaurant&rsquo;s revenue.
  </li>
  <li>
   Be a hands-on supervisor and is present at all times in the restaurant, particularly during busy periods.
  </li>
  <li>
   Oversee the punctuality and appearance of all food and beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department&rsquo;s grooming standards.
  </li>
 </ul>
 Customers -
 <ul>
  <li>
   Ensure the customers experience is one to remember.&nbsp;
  </li>
  <li>
   Provide a professional &amp; efficient standard of service.
  </li>
  <li>
   Maintain a high-profile during service whilst being polite and helpful.
  </li>
  <li>
   Promote and establish a regular customer base, remember their likes and dislikes.
  </li>
  <li>
   Smile and maintain eye contact with guests. Provide prompt, unobtrusive, attentive service.
  </li>
  <li>
   Maintenance of tables to ensure the highest standard of hospitality.
  </li>
  <li>
   Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform &amp; maintain a high standard of personal hygiene.
  </li>
 </ul>
 Service -
 <ul>
  <li>
   Ensure staffing levels are correct.&nbsp;
  </li>
  <li>
   Coordinate with Assistant Manager and Manager to ensure adequate staffing for the service &amp; larger parties.
  </li>
  <li>
   Adhere to agreed break times.
  </li>
  <li>
   Ensure associates are fully trained with opening, during &amp; closing bar procedures.
  </li>
  <li>
   Ensure associates are updated daily with requirements &amp; provide suitable instruction.
  </li>
  <li>
   Ensure all MEP requirements have been met prior to service.
  </li>
  <li>
   Ensure the working environment remains clean &amp; tidy &amp; cleaning schedules adhered to at all times.&nbsp;
  </li>
 </ul>
 Standard Responsibilities:
 <ul>
  <li>
   Comply and adhere to the Rosewood company policies.
  </li>
  <li>
   Take on other tasks in addition to the ones stated, in a reasonable framework.
  </li>
  <li>
   Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
  </li>
  <li>
   Model the company&rsquo;s culture, vision, mission and core values at all times.
  </li>
  <li>
   Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.
  </li>
  <li>
   Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.
  </li>
  <li>
   Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).
  </li>
  <li>
   Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.
  </li>
  <li>
   Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values.&nbsp;
  </li>
  <li>
   Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.&nbsp;
  </li>
 </ul>
 Confidentiality:
 <ul>
  <li>
   Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.&nbsp;
  </li>
 </ul>
 Health &amp; Safety:
 <ul>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   Report any defects in the building, plant, or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
  <ul>
   <li>
    Regulations
   </li>
   <li>
    Risk Assessments for your department
   </li>
   <li>
    Hotel Fire &amp; Bomb Procedures
   </li>
  </ul>
 </ul>
 Other:
 <ul>
  <li>
   The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
  </li>
  <li>
   As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
  </li>
 </ul>
</div>


Chinese Restaurant Supervisor

<div>
 <strong>
  Job Summary
  <br/>
 </strong>
 Supervise the Talent &amp; Culture team to ensure that associate needs are met to the high standard required by the Company and expectations are exceeded. To ensure that the standards of the division meet and exceed the quality standards set.
 <br/>
 Provide comprehensive, confidential Talent &amp; Culture support to all associates and managers to support the achievement of our vision and goals.&nbsp; To support the effective management and performance of the T&amp;C and Training function; to maintain and continue to develop efficient T&amp;C systems and services to support the smooth running of the department.
 <br/>
 To assist and support associates ensuring effective internal and external communications and promotion of positive associate relations whilst ensuring compliance with the hotel&rsquo;s policies and current legislation.
 <br/>
 <br/>
 <strong>
  Essential Duties and Responsibilities
  <br/>
 </strong>
 <strong>
  Supervising:
 </strong>
 <ul>
  <li>
   Carry out one to one session, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.
  </li>
  <li>
   Responsible for the welfare and motivation of associates making use of the information obtained through the annual Associate Engagement Surveys, appraisals and frequent one to one.
  </li>
  <li>
   Oversee the development of the T&amp;C team, Accommodation team through setting clear business objectives and expectations.
  </li>
  <li>
   Conduct regular training with the T&amp;C team &amp; Accommodation team to upskill and develop knowledge.
  </li>
  <li>
   Challenge the way things are done and identify and suggest areas for improvements- encourage others to act as change agents.
  </li>
  <li>
   Get things done with the courage of conviction- act with a sense of urgency and effectively delegate to improve efficiency.
  </li>
  <li>
   Oversee the cleanliness, and safety of associates staying in Accommodation. Liaising with Accommodation Manager to maintain all the accommodation requirements, and associate&rsquo;s satisfaction are meet with high standard.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Recruitment:
 </strong>
 <ul>
  <li>
   Show a sound understanding of the internal and external marketplace - keep abreast of industry trends and introduce innovative recruitment techniques including the use of overseas job boards.
  </li>
  <li>
   Remain proactive in the recruitment process ensuring all vacancies assigned are filled in a timely manner in line with Rosewood Doha&rsquo;s authorised head count and budget for associate level.
  </li>
  <li>
   Manage and oversee the recruitment of all positions up to and including management roles.
  </li>
  <li>
   Analysis of recruitment platforms including time to fill and calibre of candidates.
  </li>
  <li>
   Liaise with recruitment agencies as and when required, ensuring competitive rates are negotiated.
  </li>
  <li>
   Maintain accurate and complete records of the entire recruitment process.
  </li>
  <li>
   Assist with recruitment activities by screening candidates, arranging interviews, conducting interviews when needed, in line with Rosewood Doha&rsquo;s behavioural interview standards, and dealing with general enquiries relating to vacancies in a timely manner.
  </li>
  <li>
   Ensure recruitment paperwork is prepared and updated prior to the recruitment commencing, e.g. Authorisation to recruit, job descriptions, etc.
  </li>
  <li>
   Maintain candidate management system (Avature) ensuring candidates are responded to within the set time.
  </li>
  <li>
   Compile job advertisements ensuring maximum coverage of the vacancy, at a minimum of three days on our internal vacancy list.
  </li>
  <li>
   Oversee associate referencing procedures in line with company policy, ensuring effective administration and tracking systems are in place and highlighting any risks or anomalies.
  </li>
  <li>
   Participate in Career Fairs and College/University open days as requested to represent opportunities within Rosewood Doha and Rosewood Hotels.
  </li>
  <li>
   Provides support to the Government Relation Team and gets familiar with all government mandatory processes such as nationality quota, entry visa, residence visa, QID and visa renewal, etc&hellip;
  </li>
  <li>
   Ensure compliance with all Immigration and governmental requirements in line with Local Law. Conduct a bi-annual audit of all immigration records.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Employee Relations:
 </strong>
 <ul>
  <li>
   Report on the hotels&rsquo; leave balance through monthly reporting of holidays taken.
  </li>
  <li>
   Analyse sickness absence records monthly and work with HOD&rsquo;s to tackle repeat and support long term absences back to work.
  </li>
  <li>
   Assist Managers with the appraisal process as required, review appraisal output with relevant managers to assess and establish training needs and requirements.
  </li>
  <li>
   Listen to associates that may need to discuss personal issues, ensure confidentiality is maintained at all times and the Assistant DOTC is kept informed.
  </li>
  <li>
   Conduct investigations, disciplinaries and grievance hearings as directed by the Assistant DOTC.
  </li>
  <li>
   Manage and resolve complex associate relations issues, including disputes, grievances, and disciplinary actions.
  </li>
  <li>
   Advise managers on conducting and performance related issues within their departments in accordance with company policy, best practice and legislation.
  </li>
  <li>
   Ensure maternity, paternity, parental and other entitlements and rights are observed in accordance with legislation and company procedure.
  </li>
  <li>
   Manage long term incapacity through ill-health and short term/persistent sickness and absence problems.
  </li>
  <li>
   Manage the flexible working process ensuring associates and managers are aware of the rights and legislation.
  </li>
  <li>
   Ensure compliance with labor laws and regulations.
  </li>
  <li>
   Conduct exit interviews of all associates up to and including management level and communicate details to the Head of the Department/ ExCom to assist with the hotel retention strategy.
  </li>
  <li>
   Monitor and communicate three monthly probation reviews with all new associates ensuring reviews are conducted in line with our procedure ensuring alerts are given to the department head, Assistant DOTC &amp; DOTC before completion of the 3-month period.
  </li>
  <li>
   Monitor the welfare of associates and contribute to the successful operation of the Associate Restaurant to ensure appropriate standards of service and hygiene are maintained.
  </li>
  <li>
   Coordinate the planning and execution of social events ensuring maximum participation.
  </li>
  <li>
   Coordinate the organisation and delivery of the associate recognition &amp; year of service awards and Hotel Communications Meetings.
  </li>
  <li>
   Promote a positive and inclusive workplace culture.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  T&amp;C Department / Administration:
 </strong>
 <ul>
  <li>
   Assist with the completion of the monthly turnover/Metrics report.
  </li>
  <li>
   Ensure all processes in place maximise efficiency of the T&amp;C department.
  </li>
  <li>
   Attend all relevant meetings as requested by the Assistant Director of Talent &amp; Culture, including Health and Safety and Communications Meetings.
  </li>
  <li>
   Maintain the department&rsquo;s filing system, ensuring an annual audit takes place.
  </li>
  <li>
   Encourage, motivate and support all associates with whom you work.
  </li>
  <li>
   Ensure confidentiality is maintained at all times in line with the Data Protection Act.
  </li>
  <li>
   Assist with the preparation and distribution of contracts and offer letters, including alterations such as internal transfers and promotions.
  </li>
  <li>
   Maintain T&amp;C areas, including notice boards and office areas on a daily basis.
  </li>
  <li>
   Be aware of and maintain department standards.
  </li>
  <li>
   Participate and assist in appraisal training for all division and department heads.
  </li>
  <li>
   Support the delivery of an effective communications approach across the Hotel, including the Newsletter, contribution to consultative meetings and maintenance of noticeboards.
  </li>
  <li>
   Development/update of T&amp;C and/or Training policies and procedures as required, such as contractual information, and associate guidebook.
  </li>
  <li>
   Ensure that policies are compliant with relevant laws and regulations.
  </li>
  <li>
   Communicate policies to employees and enforce adherence. Handle labor disputes and negotiations.
  </li>
  <li>
   Collect and analyze T&amp;C data to make data-driven decisions. Use data to identify trends and areas for improvement.
  </li>
  <li>
   Carry out a show round the hotel when required. Attend all training courses as and when required.
  </li>
  <li>
   Manage the T&amp;C department's budget. Ensure efficient allocation of resources.
  </li>
  <li>
   Ensure job descriptions are accurately typed and maintained for all designations at all times.
  </li>
  <li>
   Oversee the implementation and maintenance of HRIS (Human Resources Information System) and other T&amp;C technology.
  </li>
  <li>
   Oversees the implementation of annual increases and other wage adjustments.
  </li>
  <li>
   Complete and maintain current records on a competitive wage and benefit survey for all hotel positions.
  </li>
  <li>
   Oversee the payroll process to ensure accurate and timely payment of employees.
  </li>
  <li>
   Handle payroll audits and resolve payroll-related discrepancies.
  </li>
  <li>
   Collaborate with finance departments for monthly payroll reporting.
  </li>
  <li>
   At the end of the year, review employee benefits programs, including health insurance, worker compensation.
  </li>
  <li>
   Address associate inquiries and issues related to benefits and health coverage. Promote associate wellness programs and initiatives.
  </li>
  <li>
   Coordinate with occupational health and safety to ensure a safe and healthy workplace.
  </li>
  <li>
   Develop and implement health and safety policies and procedures.
  </li>
  <li>
   Respond to workplace health emergencies and incidents, ensuring compliance with applicable regulations.
  </li>
  <li>
   Ensure accommodation arrangements meet safety, quality, and budgetary standards.
  </li>
  <li>
   Handle accommodation-related concerns and requests from employees.
  </li>
  <li>
   Establish and enforce policies and guidelines for associate accommodation.
  </li>
  <li>
   Monitor compliance with local housing laws and regulations.
  </li>
  <li>
   Work closely with mobility and relocation services to facilitate smooth transitions for associates moving to new locations.
  </li>
  <li>
   Oversee review of contracts to ensure that pertinent provisions are included to protect the interests of the Hotel, prior to Director of Talent &amp; Culture&rsquo; signature.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Standard Responsibilities
 </strong>
 <ul>
  <li>
   Complies and adheres to the Rosewood company policies.
  </li>
  <li>
   Takes on other tasks in addition of the ones stated, in a reasonable framework.
  </li>
  <li>
   Is a &ldquo;brand ambassador&rdquo; at all times and ensures brand integrity and clarity are always maintained.
  </li>
  <li>
   Models the company&rsquo;s culture, vision, mission and core values at all times.
  </li>
  <li>
   Keeps abreast of newest trends and innovations in the hospitality industry and within Talent &amp; Culture.
  </li>
  <li>
   Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and&nbsp; &nbsp;resources.
  </li>
  <li>
   Takes a proactive approach to administration, coordination of activities and recruitment, anticipating potential opportunities.
  </li>
  <li>
   Maintain effective communication within the department and ensure that the Assistant Director of Talent &amp; Culture is kept well informed of any problems/queries that have arisen.
  </li>
  <li>
   Report any problems/complaints to the Assistant Director of Talent &amp; Culture
  </li>
  <li>
   To attend any department training sessions and/or meetings required.
  </li>
  <li>
   To liaise with other departments to ensure good communication and offer support.
  </li>
  <li>
   To be fully conversant with the T&amp;C Policies &amp; Procedures.
  </li>
  <li>
   Supports the hotel operation in times of demand.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Confidentiality
  <br/>
 </strong>
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates.&nbsp; It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.
 <br/>
 <br/>
 <strong>
  Health &amp; Safety
 </strong>
 <ul>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulation and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   To report any defects in the building, plant or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   To attend Statutory Fire, Health &amp; Safety training and to be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
  <ul>
   <li>
    Rules &amp; Regulations
   </li>
   <li>
    Risk Assessments for your department
   </li>
   <li>
    Hotel Fire &amp; Bomb Procedures
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Other
 </strong>
 <ul>
  <li>
   The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
  </li>
  <li>
   As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
  </li>
 </ul>
</div>


Talent and Culture Manager

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Talent and Culture
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
Supervise the Talent &amp; Culture team to ensure that associate needs are met to the high standard required by the Company and expectations are exceeded. To ensure that the standards of the division meet and exceed the quality standards set.</div><div></div><div><br>
Provide comprehensive, confidential Talent &amp; Culture support to all associates and managers to support the achievement of our vision and goals. To support the effective management and performance of the T&amp;C and Training function; to maintain and continue to develop efficient T&amp;C systems and services to support the smooth running of the department.</div><div></div><div><br>
To assist and support associates ensuring effective internal and external communications and promotion of positive associate relations whilst ensuring compliance with the hotel&rsquo;s policies and current legislation.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><div></div><div><b><br>
Supervising:</b></div><div><ul><li>
Carry out one to one session, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.</li><li>
Responsible for the welfare and motivation of associates making use of the information obtained through the annual Associate Engagement Surveys, appraisals and frequent one to one.</li><li>
Oversee the development of the T&amp;C team, Accommodation team through setting clear business objectives and expectations.</li><li>
Conduct regular training with the T&amp;C team &amp; Accommodation team to upskill and develop knowledge.</li><li>
Challenge the way things are done and identify and suggest areas for improvements- encourage others to act as change agents.</li><li>
Get things done with the courage of conviction- act with a sense of urgency and effectively delegate to improve efficiency.</li><li>
Oversee the cleanliness, and safety of associates staying in Accommodation. Liaising with Accommodation Manager to maintain all the accommodation requirements, and associate&rsquo;s satisfaction are meet with high standard.</li></ul></div><div></div><div><b><br>
Recruitment:</b></div><div><ul><li>
Show a sound understanding of the internal and external marketplace - keep abreast of industry trends and introduce innovative recruitment techniques including the use of overseas job boards.</li><li>
Remain proactive in the recruitment process ensuring all vacancies assigned are filled in a timely manner in line with Rosewood Doha&rsquo;s authorised head count and budget for associate level.</li><li>
Manage and oversee the recruitment of all positions up to and including management roles.</li><li>
Analysis of recruitment platforms including time to fill and calibre of candidates.</li><li>
Liaise with recruitment agencies as and when required, ensuring competitive rates are negotiated.</li><li>
Maintain accurate and complete records of the entire recruitment process.</li><li>
Assist with recruitment activities by screening candidates, arranging interviews, conducting interviews when needed, in line with Rosewood Doha&rsquo;s behavioural interview standards, and dealing with general enquiries relating to vacancies in a timely manner.</li><li>
Ensure recruitment paperwork is prepared and updated prior to the recruitment commencing, e.g. Authorisation to recruit, job descriptions, etc.</li><li>
Maintain candidate management system (Avature) ensuring candidates are responded to within the set time.</li><li>
Compile job advertisements ensuring maximum coverage of the vacancy, at a minimum of three days on our internal vacancy list.</li><li>
Oversee associate referencing procedures in line with company policy, ensuring effective administration and tracking systems are in place and highlighting any risks or anomalies.</li><li>
Participate in Career Fairs and College/University open days as requested to represent opportunities within Rosewood Doha and Rosewood Hotels.</li><li>
Provides support to the Government Relation Team and gets familiar with all government mandatory processes such as nationality quota, entry visa, residence visa, QID and visa renewal, etc&hellip;</li><li>
Ensure compliance with all Immigration and governmental requirements in line with Local Law. Conduct a bi-annual audit of all immigration records.</li></ul></div><div></div><div><b><br>
Employee Relations:</b></div><div><ul><li>
Report on the hotels&rsquo; leave balance through monthly reporting of holidays taken.</li><li>
Analyse sickness absence records monthly and work with HOD&rsquo;s to tackle repeat and support long term absences back to work.</li><li>
Assist Managers with the appraisal process as required, review appraisal output with relevant managers to assess and establish training needs and requirements.</li><li>
Listen to associates that may need to discuss personal issues, ensure confidentiality is maintained at all times and the Assistant DOTC is kept informed.</li><li>
Conduct investigations, disciplinaries and grievance hearings as directed by the Assistant DOTC.</li><li>
Manage and resolve complex associate relations issues, including disputes, grievances, and disciplinary actions.</li><li>
Advise managers on conducting and performance related issues within their departments in accordance with company policy, best practice and legislation.</li><li>
Ensure maternity, paternity, parental and other entitlements and rights are observed in accordance with legislation and company procedure.</li><li>
Manage long term incapacity through ill-health and short term/persistent sickness and absence problems.</li><li>
Manage the flexible working process ensuring associates and managers are aware of the rights and legislation.</li><li>
Ensure compliance with labor laws and regulations.</li><li>
Conduct exit interviews of all associates up to and including management level and communicate details to the Head of the Department/ ExCom to assist with the hotel retention strategy.</li><li>
Monitor and communicate three monthly probation reviews with all new associates ensuring reviews are conducted in line with our procedure ensuring alerts are given to the department head, Assistant DOTC &amp; DOTC before completion of the 3-month period.</li><li>
Monitor the welfare of associates and contribute to the successful operation of the Associate Restaurant to ensure appropriate standards of service and hygiene are maintained.</li><li>
Coordinate the planning and execution of social events ensuring maximum participation.</li><li>
Coordinate the organisation and delivery of the associate recognition &amp; year of service awards and Hotel Communications Meetings.</li><li>
Promote a positive and inclusive workplace culture.</li></ul></div><div></div><div><b><br>
T&amp;C Department / Administration:</b></div><div><ul><li>
Assist with the completion of the monthly turnover/Metrics report.</li><li>
Ensure all processes in place maximise efficiency of the T&amp;C department.</li><li>
Attend all relevant meetings as requested by the Assistant Director of Talent &amp; Culture, including Health and Safety and Communications Meetings.</li><li>
Maintain the department&rsquo;s filing system, ensuring an annual audit takes place.</li><li>
Encourage, motivate and support all associates with whom you work.</li><li>
Ensure confidentiality is maintained at all times in line with the Data Protection Act.</li><li>
Assist with the preparation and distribution of contracts and offer letters, including alterations such as internal transfers and promotions.</li><li>
Maintain T&amp;C areas, including notice boards and office areas on a daily basis.</li><li>
Be aware of and maintain department standards.</li><li>
Participate and assist in appraisal training for all division and department heads.</li><li>
Support the delivery of an effective communications approach across the Hotel, including the Newsletter, contribution to consultative meetings and maintenance of noticeboards.</li><li>
Development/update of T&amp;C and/or Training policies and procedures as required, such as contractual information, and associate guidebook.</li><li>
Ensure that policies are compliant with relevant laws and regulations.</li><li>
Communicate policies to employees and enforce adherence. Handle labor disputes and negotiations.</li><li>
Collect and analyze T&amp;C data to make data-driven decisions. Use data to identify trends and areas for improvement.</li><li>
Carry out a show round the hotel when required. Attend all training courses as and when required.</li><li>
Manage the T&amp;C department's budget. Ensure efficient allocation of resources.</li><li>
Ensure job descriptions are accurately typed and maintained for all designations at all times.</li><li>
Oversee the implementation and maintenance of HRIS (Human Resources Information System) and other T&amp;C technology.</li><li>
Oversees the implementation of annual increases and other wage adjustments.</li><li>
Complete and maintain current records on a competitive wage and benefit survey for all hotel positions.</li><li>
Oversee the payroll process to ensure accurate and timely payment of employees.</li><li>
Handle payroll audits and resolve payroll-related discrepancies.</li><li>
Collaborate with finance departments for monthly payroll reporting.</li><li>
At the end of the year, review employee benefits programs, including health insurance, worker compensation.</li><li>
Address associate inquiries and issues related to benefits and health coverage. Promote associate wellness programs and initiatives.</li><li>
Coordinate with occupational health and safety to ensure a safe and healthy workplace.</li><li>
Develop and implement health and safety policies and procedures.</li><li>
Respond to workplace health emergencies and incidents, ensuring compliance with applicable regulations.</li><li>
Ensure accommodation arrangements meet safety, quality, and budgetary standards.</li><li>
Handle accommodation-related concerns and requests from employees.</li><li>
Establish and enforce policies and guidelines for associate accommodation.</li><li>
Monitor compliance with local housing laws and regulations.</li><li>
Work closely with mobility and relocation services to facilitate smooth transitions for associates moving to new locations.</li><li>
Oversee review of contracts to ensure that pertinent provisions are included to protect the interests of the Hotel, prior to Director of Talent &amp; Culture&rsquo; signature.</li></ul></div><div></div><div><b><br>
Other Standard Responsibilities</b></div><div><ul><li>
Complies and adheres to the Rosewood company policies.</li><li>
Takes on other tasks in addition of the ones stated, in a reasonable framework.</li><li>
Is a &ldquo;brand ambassador&rdquo; at all times and ensures brand integrity and clarity are always maintained.</li><li>
Models the company&rsquo;s culture, vision, mission and core values at all times.</li><li>
Keeps abreast of newest trends and innovations in the hospitality industry and within Talent &amp; Culture.</li><li>
Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources.</li><li>
Takes a proactive approach to administration, coordination of activities and recruitment, anticipating potential opportunities.</li><li>
Maintain effective communication within the department and ensure that the Assistant Director of Talent &amp; Culture is kept well informed of any problems/queries that have arisen.</li><li>
Report any problems/complaints to the Assistant Director of Talent &amp; Culture</li><li>
To attend any department training sessions and/or meetings required.</li><li>
To liaise with other departments to ensure good communication and offer support.</li><li>
To be fully conversant with the T&amp;C Policies &amp; Procedures.</li><li>
Supports the hotel operation in times of demand.</li></ul></div><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulation and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
To report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
To attend Statutory Fire, Health &amp; Safety training and to be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Rules &amp; Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div></div><div><b><br>
Other</b></div><div><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

HireWand Technologies

<p></p><div><p><b>Job Title: </b>Business Development Manager Educational Equipment, STEM Solutions &amp; Robotics Technologies</p>
<p><b>Location</b>: Qatar</p>
<p><b>Experience</b>: 5+ years</p>
<p><b>Job Type</b>: Full Time</p><br>
<p></p><br>
<p><b>Job Brief</b></p>
<p>We are looking for a dynamic <b>Business Development Manager</b> to lead our growth in the field of <b>educational equipment, STEM solutions, and robotics technologies</b>. In this role, you will help schools, universities, and training centers bring innovation into their classrooms. If you are passionate about education, technology, and creating opportunities for the future generation, this is the right role for you.</p><br>
<p></p><br>
<p><b>Responsibilities</b></p>
<ul><li>Develop and execute strategies to grow sales of educational equipment, robotics kits, and training solutions.</li>
<li><b>Build strong relationships with schools, universities, vocational institutes, and training centers.</b></li>
<li>Conduct product demos, workshops, and training sessions for faculty and students.</li>
<li>Prepare and deliver proposals, tenders, and project documents.</li>
<li>Work with academic institutions and government bodies to promote STEM and robotics learning programs.</li>
<li>Study market trends, customer needs, and competitor activities to design smart go-to-market strategies.</li>
<li>Coordinate with technical and service teams for smooth delivery, training, and after-sales support.</li><br>
</ul><p></p><br>
<p><b>Qualifications</b></p>
<ul><li>Engineering graduate (any stream).</li>
<li>Experience in <b>business development, educational technology, or robotics</b> is an advantage.</li>
<li>Strong skills in communication, presentations, and client engagement.</li>
<li>Knowledge of STEM learning solutions and robotics is a plus.</li><br>
</ul><p></p><br>
<p><b>Why Join Us?</b></p>
<ul><li>Play a key role in shaping the future of education and learning.</li>
<li>Work with cutting-edge technologies in STEM and robotics.</li>
<li>Competitive package</li>
<li>A supportive environment that values ideas, creativity, and growth.</li>
<li>Be part of a mission to empower students, teachers, and institutions.</li><br>
</ul><p></p><br>
<p><b>Application Instructions</b></p>
<p>If you possess the qualifications and are driven to excel in your field, we warmly invite you to apply by sharing your updated resume at <b>resumes@empglobal.ae</b> or by applying directly through this platform.</p><br>
<p></p><br>
<p><i>Note: While we appreciate every application, only shortlisted candidates will be contacted. Your understanding is appreciated in this regard!</i></p></div><p></p>

Business Development Manager – Educational Equipment, STEM Solutions & Robotics Technologies

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Business Development Manager – Educational Equipment, STEM Solutions & Robotics Technologies