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associate manager training solutions

Petrotec Group

<b>Overview:</b><br>
As the Associate Manager- Training, you will play a critical role in overseeing and enhancing the training efficiency, effectiveness, and safety of our services, including full P&L accountability. Your leadership will be instrumental in driving profitability, operational efficiency, and growth while ensuring the delivery of high-quality services to our clients.
<br><br>
Duties & Responsibilities
<br><br>
<ul>
<li>Deliver CompEx training to delegates from diverse multinational backgrounds.</li>
<li>Drive business development by expanding the training portfolio with technically advanced courses.</li>
<li>Develop sales strategy to design and promote course offerings that complement and enhance the current branded product portfolio.</li>
<li>Build, manage, and mentor strong, long-term customer relationships.</li>
<li>Upgrade training facilities by improving both infrastructure and technical capabilities</li>
<li>Lead revenue growth for the Training Department across the Middle East region.</li>
<li>Define, design, and execute the Training Department’s strategic roadmap, covering both short-term and long-term objectives.</li>
<li>Develop and empower internal resources to independently deliver assessments and training programs.</li>
<li>Oversee departmental financial performance, ensuring training quality standards are met within budgetary controls.</li>
<li>Formulate and implement product marketing strategies, including advertising campaigns and sales promotions.</li>
<li>Take accountability for the department’s revenue, cost, and profitability, evaluating the cost–benefit impact of all initiatives.</li>
<li>Act as a brand ambassador, representing the department at business forums, trade shows, and industry seminars.</li>
<li>Ensure the department’s daily operations are carried out efficiently, professionally, and in alignment with organisational standards.</li>
<li>Establish and maintain robust quality control processes to ensure the delivery of high-quality services that meet or exceed client expectations and comply with industry standards and regulations.</li>
<li>Promote a culture of safety, environmental responsibility, and regulatory compliance throughout the organisation, prioritising the well-being of employees and stakeholders.</li>
<li>Drive initiatives for process optimisation, innovation, and cost reduction to enhance operational efficiency, competitiveness, and profitability</li>
</ul>
<b>Requirements:</b><br>
<b>Education & Certification:</b><br>
<ul>
<li>Bachelor’s Degree in any discipline</li>
<li>An additional degree in Business Administration would be a plus.</li>
</ul>
<b>Skills & Competencies:</b><br>
<ul>
<li>Should demonstrate superior verbal and written communication abilities, effectively conveying ideas and information.</li>
<li>Exhibits excellent interpersonal skills, providing insightful consulting and delivering compelling presentations.</li>
<li>Shows independent problem-solving abilities and a knack for creative, out-of-the-box thinking to address complex challenges.</li>
<li>Maintains a strong commitment to meeting deadlines and managing projects efficiently from inception to completion.</li>
<li>Pays exceptional attention to detail and demonstrates high-level organisational skills, ensuring precision and order in all tasks.</li>
</ul>
<b>Experience:</b><br>
<ul>
<li>Minimum 05 years of work experience in a similar role, including extensive experience in strategic planning, business development, quality management, and customer care.</li>
</ul>


Associate Manager - Training Solutions

Petrotec

<div>
 <strong>
  Overview:
  <br/>
  <br/>
 </strong>
 As the Associate Manager- Training, you will play a critical role in overseeing and enhancing the training efficiency, effectiveness, and safety of our services, including full P&amp;L accountability. Your leadership will be instrumental in driving profitability, operational efficiency, and growth while ensuring the delivery of high-quality services to our clients.
 <br/>
 <br/>
 <strong>
  Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver CompEx training to delegates from diverse multinational backgrounds
  </li>
  <li>
   Drive business development by expanding the training portfolio with technically advanced courses
  </li>
  <li>
   Develop sales strategy to design and promote course offerings that complement and enhance the current branded product portfolio
  </li>
  <li>
   Build, manage, and mentor strong, long-term customer relationships
  </li>
  <li>
   Upgrade training facilities by improving both infrastructure and technical capabilities
  </li>
  <li>
   Lead revenue growth for the Training Department across the Middle East region
  </li>
  <li>
   Define, design, and execute the Training Department's strategic roadmap, covering both short-term and long-term objectives
  </li>
  <li>
   Develop and empower internal resources to independently deliver assessments and training programs
  </li>
  <li>
   Oversee departmental financial performance, ensuring training quality standards are met within budgetary controls
  </li>
  <li>
   Formulate and implement product marketing strategies, including advertising campaigns and sales promotions
  </li>
  <li>
   Take accountability for the department's revenue, cost, and profitability, evaluating the cost-benefit impact of all initiatives
  </li>
  <li>
   Act as a brand ambassador, representing the department at business forums, trade shows, and industry seminars
  </li>
  <li>
   Ensure the department's daily operations are carried out efficiently, professionally, and in alignment with organisational standards
  </li>
  <li>
   Establish and maintain robust quality control processes to ensure the delivery of high-quality services that meet or exceed client expectations and comply with industry standards and regulations
  </li>
  <li>
   Promote a culture of safety, environmental responsibility, and regulatory compliance throughout the organisation, prioritising the well-being of employees and stakeholders
  </li>
  <li>
   Drive initiatives for process optimisation, innovation, and cost reduction to enhance operational efficiency, competitiveness, and profitability
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education &amp; Certification:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree in any discipline
  </li>
  <li>
   An additional degree in Business Administration would be a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Competencies:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Should demonstrate superior verbal and written communication abilities, effectively conveying ideas and information
  </li>
  <li>
   Exhibits excellent interpersonal skills, providing insightful consulting and delivering compelling presentations
  </li>
  <li>
   Shows independent problem-solving abilities and a knack for creative, out-of-the-box thinking to address complex challenges
  </li>
  <li>
   Maintains a strong commitment to meeting deadlines and managing projects efficiently from inception to completion
  </li>
  <li>
   Pays exceptional attention to detail and demonstrates high-level organisational skills, ensuring precision and order in all tasks
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 05 years of work experience in a similar role, including extensive experience in strategic planning, business development, quality management, and customer care
  </li>
 </ul>
</div>


Management Solutions International (MSI)

<p></p><div><div><div><div><div><div><div><div><div>Location</div></div>
<div><div>Al Wukair, Qatar</div></div>
</div></div></div><div></div><div><div><div><div><div>Experience</div></div>
<div><div>5-6</div></div>
</div></div></div><div></div><div><div><div><div><div>Job Type</div></div>
<div><div>Recruitment</div></div></div></div></div></div></div></div></div>
<br><div><div><div>Job Description
</div></div><div><div><b>Key Responsibilities</b></div>
<ul><li><p>Deliver <b>CompEx training</b> to delegates from diverse multinational backgrounds.</p>
</li><li><p>Establish and maintain robust <b>quality control processes</b> to ensure compliance with industry standards and client expectations.</p>
</li><li><p>Promote a culture of <b>safety, environmental responsibility, and regulatory compliance</b> in all training activities.</p>
</li><li><p>Lead the <b>revenue growth</b> of the Training Department across the Middle East region.</p>
</li><li><p>Drive <b>business development</b> by expanding the training portfolio with technically advanced and market-relevant courses.</p>
</li><li><p>Define, design, and execute the department&rsquo;s <b>strategic roadmap</b> covering short-term and long-term objectives.</p>
</li><li><p>Develop a <b>sales and marketing strategy</b> to promote training programs and complement the company&rsquo;s product portfolio.</p>
</li><li><p>Oversee the <b>financial performance</b> of the Training Department, ensuring profitability and cost control.</p>
</li><li><p>Take full <b>P&amp;L accountability</b>&mdash;evaluating the cost&ndash;benefit impact of all initiatives and maintaining budget discipline.</p>
</li><li><p>Ensure <b>daily operations</b> are efficient, professional, and aligned with organizational standards.</p>
</li><li><p>Build, mentor, and empower internal teams to deliver training and assessments independently.</p>
</li><li><p>Foster a <b>culture of continuous improvement</b>, innovation, and accountability within the department.</p>
</li><li><p>Strengthen long-term <b>customer relationships</b>, acting as a trusted advisor and brand ambassador.</p>
</li><li><p>Upgrade training facilities and <b>enhance technical capabilities</b> to support advanced course delivery.</p>
</li><li><p>Drive initiatives for <b>process optimization, innovation, and cost reduction</b> to improve competitiveness and efficiency.</p>
</li><li><p>Represent the Training Department at <b>business forums, trade shows, and industry seminars</b>.</p>
</li></ul><div><b>Requirements</b></div>
<p><b>Qualifications</b></p>
<ul><li><p>Bachelor&rsquo;s Degree in any discipline.</p>
</li><li><p>A degree in <b>Business Administration</b> or a related field will be an advantage.</p>
</li></ul><p><b>Experience</b></p>
<ul><li><p>Minimum <b>5 years of experience</b> in training management, business development, and strategic planning.</p>
</li><li><p>Proven experience in <b>managing P&amp;L</b>, quality systems, and customer relationships.</p>
</li><li><p>Experience in <b>technical training environments</b> (CompEx or similar certifications) preferred.</p></li></ul></div></div><p></p>

Rosewood Doha

<div>
 <strong>
  Job Summary&nbsp;
  <br/>
 </strong>
 Ensuring that the Restaurants Bar section, Bar is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests&rsquo; expectations at all times.&nbsp;
 <br/>
 <strong>
  Essential Duties and Responsibilities
  <br/>
 </strong>
 <strong>
  Guest Satisfaction
 </strong>
 <ul>
  <li>
   Ensure the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture, and brand standard.
  </li>
  <li>
   Ensures that associates also provide excellent service to associates in other divisions as appropriate.
  </li>
  <li>
   Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary.
  </li>
  <li>
   Ensures that all guest and associate complaints are resolved in a quick and efficient manner.
  </li>
  <li>
   Maintains positive guest and associate interactions with good working relationships.
  </li>
  <li>
   Implements agreed upon beverage policy and procedures throughout the property.
   <br/>
  </li>
 </ul>
 <strong>
  Finance / Administration
 </strong>
 <ul>
  <li>
   Ensure that the bar is running efficiently, including the correct stock levels for all areas, including the front and back of the house.
  </li>
  <li>
   Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support.
  </li>
  <li>
   Manage all areas of business and T&amp;C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork.
  </li>
  <li>
   To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager.
  </li>
  <li>
   Learn and have knowledge about the restaurant's/bar direct competitors (benchmarking).
  </li>
  <li>
   Assist the Bar Manager to achieve the monthly and annual KPO target and the outlet&rsquo;s revenue.
   <br/>
  </li>
 </ul>
 <strong>
  Operations
 </strong>
 <ul>
  <li>
   To have a full working knowledge of the bar floor plan / layout and all F&amp;B offers.
  </li>
  <li>
   To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages.
  </li>
  <li>
   To have a full knowledge of bar OS&amp;E and drinks garnishes.
  </li>
  <li>
   To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices.
  </li>
  <li>
   Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.
  </li>
  <li>
   Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.
  </li>
  <li>
   Manage Micros, Open Table, Knowcross &amp; all other systems as required.
  </li>
  <li>
   Establish excellent rapport with guests in a professional manner.
  </li>
  <li>
   Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.
  </li>
  <li>
   Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels &amp; Resorts.
  </li>
  <li>
   Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety. Ensure high standards of personal presentation and grooming.
  </li>
  <li>
   Have a high level of industry trend awareness and a keen interest in the local hospitality scene.
  </li>
  <li>
   Build a personal profile as the managerial face of the bar.
  </li>
  <li>
   Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion.
  </li>
  <li>
   Work towards a high level of guest recognition and build a full working knowledge of guest preferences.
  </li>
  <li>
   Ensure discretion and confidentiality with SAGs customers and ensure all information is added to the reservation in-house database.
  </li>
  <li>
   Ensure each associate is following the bar Order of Service and Standard Operating Procedures at all times.
  </li>
  <li>
   Mentor associates as assigned to you, following all correct training procedures and standards.
  </li>
  <li>
   Monitor associate development on the floor identifying training needs and any areas of concern.
  </li>
  <li>
   To ensure all associate are developing within the departmental training program.
  </li>
  <li>
   To ensure effective communication throughout the restaurant at all times.
  </li>
  <li>
   To take responsibility for correcting poor performance and taking disciplinary action in line with T&amp;C guidelines and regulations. Take on all other responsibilities as outlined by the Bar Manager.
  </li>
  <li>
   Prepare weekly schedules with the Bar Manager according to T&amp;C directives and workforce forecasts. Adjust schedules during the week to meet demands.
  </li>
  <li>
   Organizing monthly team meeting and Daily Calling every day with Bar Manager
  </li>
  <li>
   Ensure all bar closing tasks are completed before the bar team leaves the restaurant.
  </li>
  <li>
   Feedback the results of the Sense of Engagement Survey and ensure that the relevant changes are implemented.
  </li>
  <li>
   Monitor bar maintenance and report any issues and repairs that may need to be carried out.
  </li>
  <li>
   Participate as needed in the interviewing and hiring of bar team members.&nbsp;
   <br/>
  </li>
 </ul>
 <strong>
  Standard Responsibilities
 </strong>
 <ul>
  <li>
   Comply and adhere to the Rosewood company policies.
  </li>
  <li>
   Take on other tasks in addition of the ones stated, in a reasonable framework.
  </li>
  <li>
   Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
  </li>
  <li>
   Model the company&rsquo;s culture, vision, mission and core values at all times.
  </li>
  <li>
   Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.
  </li>
  <li>
   Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.
  </li>
  <li>
   Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).
  </li>
  <li>
   Responsible for the recruitment, in conjunction with the Talent &amp; Culture Department, of associates.
  </li>
  <li>
   Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.
  </li>
  <li>
   Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.
   <br/>
  </li>
 </ul>
 <strong>
  Confidentiality
  <br/>
 </strong>
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.&nbsp;
 <br/>
 <strong>
  Health &amp; Safety
 </strong>
 <ul>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   Report any defects in the building, plant or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
 </ul>
 <ul>
  <ul>
   <li>
    Regulations
   </li>
   <li>
    Risk Assessments for your department
   </li>
   <li>
    Hotel Fire &amp; Bomb Procedures Other
   </li>
   <li>
    The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
   </li>
   <li>
    As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
   </li>
  </ul>
 </ul>
</div>


Assistant Bar Manager

Live Connections

<div>
 <p>
  <strong>
   Overview:
  </strong>
 </p>
 <p>
  We&rsquo;re seeking a dynamic Associate Manager &ndash; Training, to lead and elevate the technical training operations, with full P&amp;L accountability. This role is pivotal in driving profitability, operational excellence, and strategic growth across the Middle East, while ensuring top-tier service delivery and safety standards.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <ul>
  <li>
   Deliver
   <strong>
    CompEx training
   </strong>
   to diverse, multinational delegates.
  </li>
  <li>
   Expand the training portfolio with advanced technical courses.
  </li>
  <li>
   Develop and execute sales strategies to promote branded offerings.
  </li>
  <li>
   Build and nurture long-term client relationships.
  </li>
  <li>
   Upgrade training infrastructure and technical capabilities.
  </li>
  <li>
   Lead revenue growth and strategic planning for the Training Department.
  </li>
  <li>
   Empower internal teams to deliver assessments and training independently.
  </li>
  <li>
   Oversee financial performance and maintain quality within budget.
  </li>
  <li>
   Drive product marketing, advertising, and promotional campaigns.
  </li>
  <li>
   Represent the brand at industry forums, trade shows, and seminars.
  </li>
  <li>
   Ensure daily operations align with organizational standards.
  </li>
  <li>
   Implement robust quality control and compliance processes.
  </li>
  <li>
   Champion safety, environmental responsibility, and regulatory adherence.
  </li>
  <li>
   Lead initiatives for innovation, cost reduction, and process optimization.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Qualifications
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in any discipline (Business Administration is a plus).
  </li>
  <li>
   Minimum 5 years in a similar role with proven expertise in:
  </li>
  <li>
   <strong>
    CompEx modules
   </strong>
  </li>
  <li>
   Strategic planning
  </li>
  <li>
   Business development
  </li>
  <li>
   Quality management
  </li>
  <li>
   Client engagement
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Skills &amp; Competencies
 </p>
 <ul>
  <li>
   Exceptional verbal and written communication
  </li>
  <li>
   Strong interpersonal and consulting abilities
  </li>
  <li>
   Creative problem-solving and strategic thinking
  </li>
  <li>
   Deadline-driven project management
  </li>
  <li>
   High attention to detail and organizational precision
  </li>
 </ul>
 <p>
 </p>
</div>


Business Development Manager

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Talent and Culture
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
Supervise the Talent &amp; Culture team to ensure that associate needs are met to the high standard required by the Company and expectations are exceeded. To ensure that the standards of the division meet and exceed the quality standards set.</div><div></div><div><br>
Provide comprehensive, confidential Talent &amp; Culture support to all associates and managers to support the achievement of our vision and goals. To support the effective management and performance of the T&amp;C and Training function; to maintain and continue to develop efficient T&amp;C systems and services to support the smooth running of the department.</div><div></div><div><br>
To assist and support associates ensuring effective internal and external communications and promotion of positive associate relations whilst ensuring compliance with the hotel&rsquo;s policies and current legislation.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><div></div><div><b><br>
Supervising:</b></div><div><ul><li>
Carry out one to one session, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.</li><li>
Responsible for the welfare and motivation of associates making use of the information obtained through the annual Associate Engagement Surveys, appraisals and frequent one to one.</li><li>
Oversee the development of the T&amp;C team, Accommodation team through setting clear business objectives and expectations.</li><li>
Conduct regular training with the T&amp;C team &amp; Accommodation team to upskill and develop knowledge.</li><li>
Challenge the way things are done and identify and suggest areas for improvements- encourage others to act as change agents.</li><li>
Get things done with the courage of conviction- act with a sense of urgency and effectively delegate to improve efficiency.</li><li>
Oversee the cleanliness, and safety of associates staying in Accommodation. Liaising with Accommodation Manager to maintain all the accommodation requirements, and associate&rsquo;s satisfaction are meet with high standard.</li></ul></div><div></div><div><b><br>
Recruitment:</b></div><div><ul><li>
Show a sound understanding of the internal and external marketplace - keep abreast of industry trends and introduce innovative recruitment techniques including the use of overseas job boards.</li><li>
Remain proactive in the recruitment process ensuring all vacancies assigned are filled in a timely manner in line with Rosewood Doha&rsquo;s authorised head count and budget for associate level.</li><li>
Manage and oversee the recruitment of all positions up to and including management roles.</li><li>
Analysis of recruitment platforms including time to fill and calibre of candidates.</li><li>
Liaise with recruitment agencies as and when required, ensuring competitive rates are negotiated.</li><li>
Maintain accurate and complete records of the entire recruitment process.</li><li>
Assist with recruitment activities by screening candidates, arranging interviews, conducting interviews when needed, in line with Rosewood Doha&rsquo;s behavioural interview standards, and dealing with general enquiries relating to vacancies in a timely manner.</li><li>
Ensure recruitment paperwork is prepared and updated prior to the recruitment commencing, e.g. Authorisation to recruit, job descriptions, etc.</li><li>
Maintain candidate management system (Avature) ensuring candidates are responded to within the set time.</li><li>
Compile job advertisements ensuring maximum coverage of the vacancy, at a minimum of three days on our internal vacancy list.</li><li>
Oversee associate referencing procedures in line with company policy, ensuring effective administration and tracking systems are in place and highlighting any risks or anomalies.</li><li>
Participate in Career Fairs and College/University open days as requested to represent opportunities within Rosewood Doha and Rosewood Hotels.</li><li>
Provides support to the Government Relation Team and gets familiar with all government mandatory processes such as nationality quota, entry visa, residence visa, QID and visa renewal, etc&hellip;</li><li>
Ensure compliance with all Immigration and governmental requirements in line with Local Law. Conduct a bi-annual audit of all immigration records.</li></ul></div><div></div><div><b><br>
Employee Relations:</b></div><div><ul><li>
Report on the hotels&rsquo; leave balance through monthly reporting of holidays taken.</li><li>
Analyse sickness absence records monthly and work with HOD&rsquo;s to tackle repeat and support long term absences back to work.</li><li>
Assist Managers with the appraisal process as required, review appraisal output with relevant managers to assess and establish training needs and requirements.</li><li>
Listen to associates that may need to discuss personal issues, ensure confidentiality is maintained at all times and the Assistant DOTC is kept informed.</li><li>
Conduct investigations, disciplinaries and grievance hearings as directed by the Assistant DOTC.</li><li>
Manage and resolve complex associate relations issues, including disputes, grievances, and disciplinary actions.</li><li>
Advise managers on conducting and performance related issues within their departments in accordance with company policy, best practice and legislation.</li><li>
Ensure maternity, paternity, parental and other entitlements and rights are observed in accordance with legislation and company procedure.</li><li>
Manage long term incapacity through ill-health and short term/persistent sickness and absence problems.</li><li>
Manage the flexible working process ensuring associates and managers are aware of the rights and legislation.</li><li>
Ensure compliance with labor laws and regulations.</li><li>
Conduct exit interviews of all associates up to and including management level and communicate details to the Head of the Department/ ExCom to assist with the hotel retention strategy.</li><li>
Monitor and communicate three monthly probation reviews with all new associates ensuring reviews are conducted in line with our procedure ensuring alerts are given to the department head, Assistant DOTC &amp; DOTC before completion of the 3-month period.</li><li>
Monitor the welfare of associates and contribute to the successful operation of the Associate Restaurant to ensure appropriate standards of service and hygiene are maintained.</li><li>
Coordinate the planning and execution of social events ensuring maximum participation.</li><li>
Coordinate the organisation and delivery of the associate recognition &amp; year of service awards and Hotel Communications Meetings.</li><li>
Promote a positive and inclusive workplace culture.</li></ul></div><div></div><div><b><br>
T&amp;C Department / Administration:</b></div><div><ul><li>
Assist with the completion of the monthly turnover/Metrics report.</li><li>
Ensure all processes in place maximise efficiency of the T&amp;C department.</li><li>
Attend all relevant meetings as requested by the Assistant Director of Talent &amp; Culture, including Health and Safety and Communications Meetings.</li><li>
Maintain the department&rsquo;s filing system, ensuring an annual audit takes place.</li><li>
Encourage, motivate and support all associates with whom you work.</li><li>
Ensure confidentiality is maintained at all times in line with the Data Protection Act.</li><li>
Assist with the preparation and distribution of contracts and offer letters, including alterations such as internal transfers and promotions.</li><li>
Maintain T&amp;C areas, including notice boards and office areas on a daily basis.</li><li>
Be aware of and maintain department standards.</li><li>
Participate and assist in appraisal training for all division and department heads.</li><li>
Support the delivery of an effective communications approach across the Hotel, including the Newsletter, contribution to consultative meetings and maintenance of noticeboards.</li><li>
Development/update of T&amp;C and/or Training policies and procedures as required, such as contractual information, and associate guidebook.</li><li>
Ensure that policies are compliant with relevant laws and regulations.</li><li>
Communicate policies to employees and enforce adherence. Handle labor disputes and negotiations.</li><li>
Collect and analyze T&amp;C data to make data-driven decisions. Use data to identify trends and areas for improvement.</li><li>
Carry out a show round the hotel when required. Attend all training courses as and when required.</li><li>
Manage the T&amp;C department's budget. Ensure efficient allocation of resources.</li><li>
Ensure job descriptions are accurately typed and maintained for all designations at all times.</li><li>
Oversee the implementation and maintenance of HRIS (Human Resources Information System) and other T&amp;C technology.</li><li>
Oversees the implementation of annual increases and other wage adjustments.</li><li>
Complete and maintain current records on a competitive wage and benefit survey for all hotel positions.</li><li>
Oversee the payroll process to ensure accurate and timely payment of employees.</li><li>
Handle payroll audits and resolve payroll-related discrepancies.</li><li>
Collaborate with finance departments for monthly payroll reporting.</li><li>
At the end of the year, review employee benefits programs, including health insurance, worker compensation.</li><li>
Address associate inquiries and issues related to benefits and health coverage. Promote associate wellness programs and initiatives.</li><li>
Coordinate with occupational health and safety to ensure a safe and healthy workplace.</li><li>
Develop and implement health and safety policies and procedures.</li><li>
Respond to workplace health emergencies and incidents, ensuring compliance with applicable regulations.</li><li>
Ensure accommodation arrangements meet safety, quality, and budgetary standards.</li><li>
Handle accommodation-related concerns and requests from employees.</li><li>
Establish and enforce policies and guidelines for associate accommodation.</li><li>
Monitor compliance with local housing laws and regulations.</li><li>
Work closely with mobility and relocation services to facilitate smooth transitions for associates moving to new locations.</li><li>
Oversee review of contracts to ensure that pertinent provisions are included to protect the interests of the Hotel, prior to Director of Talent &amp; Culture&rsquo; signature.</li></ul></div><div></div><div><b><br>
Other Standard Responsibilities</b></div><div><ul><li>
Complies and adheres to the Rosewood company policies.</li><li>
Takes on other tasks in addition of the ones stated, in a reasonable framework.</li><li>
Is a &ldquo;brand ambassador&rdquo; at all times and ensures brand integrity and clarity are always maintained.</li><li>
Models the company&rsquo;s culture, vision, mission and core values at all times.</li><li>
Keeps abreast of newest trends and innovations in the hospitality industry and within Talent &amp; Culture.</li><li>
Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources.</li><li>
Takes a proactive approach to administration, coordination of activities and recruitment, anticipating potential opportunities.</li><li>
Maintain effective communication within the department and ensure that the Assistant Director of Talent &amp; Culture is kept well informed of any problems/queries that have arisen.</li><li>
Report any problems/complaints to the Assistant Director of Talent &amp; Culture</li><li>
To attend any department training sessions and/or meetings required.</li><li>
To liaise with other departments to ensure good communication and offer support.</li><li>
To be fully conversant with the T&amp;C Policies &amp; Procedures.</li><li>
Supports the hotel operation in times of demand.</li></ul></div><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulation and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
To report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
To attend Statutory Fire, Health &amp; Safety training and to be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Rules &amp; Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div></div><div><b><br>
Other</b></div><div><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Talent and Culture Manager

VAM SYSTEMS

<div><b>Job Description</b><p><br>
We are currently looking Azure Architect for our Qatar operations with the following terms &amp; conditions.</p><p>
Educational Background:</p><p>
Bachelor&rsquo;s degree in Computer Science, Software Engineering, Information Systems, or a related field.</p><p>
Preferred certifications:</p><p>
Microsoft Certified: Azure Solutions Architect Expert</p><p>
Microsoft Certified: Azure Administrator Associate</p><p>
Microsoft Certified: Azure Security Engineer Associate</p><p>
Technical Skills:</p><p>
Hands-on experience in cloud infrastructure design and management using Microsoft Azure.</p><p>
Proficiency in Azure infrastructure, networking, and cloud computing.</p><p>
Expertise in Infrastructure as Code (IaC) tools such as Terraform, ARM Templates, Bicep.</p><p>
Strong knowledge of cloud security, identity management, and data protection in Azure.</p><p>
Experience in DevOps, CI/CD, and process automation using Azure DevOps, GitHub Actions.</p><p>
Solid understanding of cloud databases like Azure SQL, Cosmos DB.</p><p>
Ability to troubleshoot and optimize cloud services and performance.</p><p>
Soft Skills:</p><p>
Problem-solving mindset with innovative solutions.</p><p>
Strong communication skills to convey technical concepts to non-technical stakeholders.</p><p>
Team player with the ability to collaborate across different IT teams.</p><p>
Time management and adaptability to work under pressure in dynamic environments.</p><p></p><p><br>
Joining time frame: 2 weeks (maximum 1 month)</p></div>

Azure Architect

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