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audit director technical services operations

Oman Airports Management Company

<div>
 
 
 JOB SCOPE
 
 
 
 To plan and execute the audits related to Technical Services &amp; Operations of Airports Management, Ground Handling and Cargo Services to ensure compliance with laws, regulations, and industry standards. Assess and test controls to identify weaknesses or deficiencies in the infrastructure. Provide assurance, consultancy and recommendations on control deficiencies to the audit, risk &amp; committee.
 
 
 
 
 
 
 ACCOUNTABILITIES
 
 
 <ul>
 <li>
 Contribute to the development of annual year risk-based audit plans and perform risk assessment and identification of potential auditable areas as required by audit standards.
 </li>
 <li>
 Supporting the airport&rsquo;s strategic objectives, plan and lead internal audits for technical services and operations departments.
 </li>
 <li>
 Oversee audits across airside operations, terminal facilities, baggage handling, and other key areas to ensure compliance, effectiveness, and efficiency at Muscat and regional airports.
 </li>
 <li>
 Assess process efficiency, compliance with policies, risk management practices, and internal controls in each function.
 </li>
 <li>
 Develop and execute risk-based audit plans for technical services and operations side of the business
 </li>
 <li>
 Ensure financial transparency, integrity, and adherence to group-wide standards within subsidiaries. Assess compliance with corporate governance frameworks, shareholder agreements, and performance targets.
 </li>
 <li>
 Participate with ERM to conduct enterprise risk assessments specific to group services and subsidiaries, identifying emerging or business-critical risks.
 </li>
 <li>
 Coordinate with ERM and user departments to ensure that the ERM risks flow into the Audit Universe
 </li>
 <li>
 Advise leadership on control improvements, efficiency opportunities, and risk mitigation strategies in both corporate and subsidiary operations.
 </li>
 <li>
 Present audit findings, risk insights, and recommendations to the Chief Audit Executive (CAE), senior executives, and Audit &amp; Risk Committee.
 </li>
 <li>
 Track and follow up on audit findings and agreed action plans to ensure timely resolution.
 </li>
 <li>
 Promote continuous improvement across group services and subsidiaries by benchmarking best practices and providing value-added recommendations.
 </li>
 <li>
 Encourage process automation, digitization, and stronger control environments through audit insights.
 </li>
 <li>
 Manage and mentor a team of auditors assigned to group services and subsidiary reviews.
 </li>
 <li>
 Ensure professional development, audit skill enhancement, and adherence to IIA standards within the team.
 </li>
 <li>
 
 Communicate of audit reports to the concerned Divisions/Departments,
 
 discussing deficiencies in internal controls and recommendations
 
 .
 
 </li>
 <li>
 Escalate critical operational risks to the CAE and ARC and Represent Internal Audit on technical risk matters.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS AND EXPERIENCE
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Operation Management, Aviation Management, Mechanical Engineering or any relevant field. Master&rsquo;s degree is a plus.
 </li>
 <li>
 Minimum of 12-15 years of related work experience in Technical &amp; Operation audit with 3 - 4 years in supervisory level, preferable in aviation sector.
 </li>
 <li>
 CIA, CFE is Mandatory for Non-Omani.
 </li>
 <li>
 Excellent leadership, mentoring and communication skills.
 </li>
 </ul>
 
 
 
 
 
 SKILLS AND COMPETENCIES
 
 
 <ul>
 <li>
 Strategic thinking
 </li>
 <li>
 Leadership
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Attention to Detail
 </li>
 <li>
 Negotiation
 </li>
 <li>
 Influencing
 </li>
 <li>
 Results focus
 </li>
 <li>
 Communication
 </li>
 <li>
 Situational awareness
 </li>
 <li>
 Teamwork
 </li>
 </ul>
</div>

Audit Director – Technical Services & Operations

<div>
 
 
 JOB SCOPE
 
 
 
 To plan and execute the audits related to Airports Technical Services to ensure compliance with laws, regulations, and industry standards. Assess and test controls to identify weaknesses or deficiencies in the infrastructure and systems. Provide assurance, consultancy and recommendations on control deficiencies to the audit, risk &amp; committee.
 
 
 
 
 
 
 ACCOUNTABILITIES
 
 
 <ul>
 <li>
 Plan and execute audit fieldwork across assigned technical areas covering engineering, maintenance, facilities, airside/landside operations, and capital projects.
 </li>
 <li>
 Assess operational risk management, asset integrity, safety controls, and regulatory compliance.
 </li>
 <li>
 Prepare audit workpapers and support overall execution of infrastructure-related audits.
 </li>
 <li>
 Evaluate maintenance records, service agreements, and engineering controls; document compliance gaps and recommend control improvements.
 </li>
 <li>
 Verify departmental and contractor compliance with relevant technical regulations; assist in gathering and reviewing regulatory audit evidence.
 </li>
 <li>
 Conduct audit reviews of project documentation and processes; test controls related to procurement, budgeting, timelines, and contractor performance.
 </li>
 <li>
 Assess risks associated with technical project execution; review change orders and track schedule milestones; support assessment of project governance mechanism.
 </li>
 <li>
 Conduct walkthroughs and audits of safety systems; review logs, drills, and compliance with operational readiness protocols.
 </li>
 <li>
 Perform detailed control testing and data analysis for operational technology systems, flag system performance issues and configuration risks.
 </li>
 <li>
 Support technical audits focusing on cybersecurity elements related to operational infrastructure; document findings and recommend remediation steps.
 </li>
 <li>
 Collect and analyze operational data; prepare summaries on technical performance metrics and highlight inefficiencies or trends
 </li>
 <li>
 Assist in fieldwork, evidence collection, and reporting for audits related to ISO certifications, environmental controls, and compliance with technical authorities.
 </li>
 <li>
 Liaise with relevant departments to gather operational insight; contribute to risk assessments and suggest focus areas for future audit coverage.
 </li>
 <li>
 Investigate incidents through data analysis, interviews, and document reviews; prepare initial root cause assessments and propose internal control improvements.
 </li>
 <li>
 Draft audit reports highlighting operational risks and improvement opportunities.
 </li>
 <li>
 Escalate high-risk findings immediately to the Audit Director and CAE.
 </li>
 <li>
 Follow up on recommendations and generate progress report on implementation of recommendations based on agreed upon timeline.
 </li>
 <li>
 Support investigations and special operational reviews.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 QUALIFICATIONS AND EXPERIENCE
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering or any relevant field, Master&rsquo;s degree is a plus.
 </li>
 <li>
 Minimum of 7-10 years of related work experience in technical audit with 3 - 4 years in supervisory level, preferable in aviation sector.
 </li>
 <li>
 CIA, CFE or CISA is Mandatory.
 </li>
 <li>
 Excellent leadership, mentoring and communication skills.
 </li>
 </ul>
 
 
 
 
 
 SKILLS AND COMPETENCIES
 
 
 <ul>
 <li>
 Strategic thinking
 </li>
 <li>
 Leadership
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Attention to Detail
 </li>
 <li>
 Negotiation
 </li>
 <li>
 Influencing
 </li>
 <li>
 Results focus
 </li>
 <li>
 Communication
 </li>
 <li>
 Situational awareness
 </li>
 <li>
 Teamwork
 </li>
 </ul>
 
 
</div>

Audit Manager – Technical Services

<div>
 
 
 JOB SCOPE
 
 
 
 To plan and execute the audits related to Oman Airports Services to ensure compliance with laws, regulations, and industry standards. Assess and test controls to identify weaknesses or deficiencies in the Services. Provide assurance, consultancy and recommendations on control deficiencies to the audit, risk &amp; committee.
 
 
 
 
 
 
 
 
 
 ACCOUNTABILITIES
 
 
 <ul>
 <li>
 Lead and manage internal audits for various corporate support functions including Finance, HR, Legal, Strategy, Procurement, and Corporate Communications to ensure the effective execution of strategic objectives.
 </li>
 <li>
 Develop and implement risk-based audit plans, assessing key processes across subsidiaries and joint ventures.
 </li>
 <li>
 Assess the efficiency of internal controls, compliance with policies, and risk management practices across group services and subsidiaries. Ensure adherence to financial transparency, integrity, and group-wide standards.
 </li>
 <li>
 Ensure compliance with corporate governance frameworks, shareholder agreements, and performance targets for subsidiaries, driving alignment with corporate strategies.
 </li>
 <li>
 Participate with ERM to conduct enterprise risk assessments and provide strategic guidance to the leadership team on risk mitigation and control improvement.
 </li>
 <li>
 Present audit findings, risk insights, and actionable recommendations to senior executives, the Chief Audit Executive (CAE), and the Audit Committee, contributing to informed decision-making.
 </li>
 <li>
 Review audit working papers and validate findings and root causes.
 </li>
 <li>
 Draft and finalize audit reports with clear, actionable recommendations.
 </li>
 <li>
 Conduct opening and closing meetings with auditees.
 </li>
 <li>
 Track audit findings and action plans, ensuring timely resolution of identified issues and continuous improvement in audit processes.
 </li>
 <li>
 Drive continuous improvement across group services and subsidiaries by recommending and benchmarking best practices in operations, risk management, and internal controls.
 </li>
 <li>
 Encourage process automation, digitization, and enhanced control environments, leveraging audit findings to promote innovation and efficiency.
 </li>
 <li>
 Lead and mentor a team of auditors, ensuring professional development, adherence to IIA standards, and continuous enhancement of audit skills.
 </li>
 <li>
 Escalate significant control or governance issues to the Audit Director.
 </li>
 <li>
 Evaluate maintenance practices, lifecycle management, contractor performance, and adherence to safety and engineering standards. Ensure compliance with ICAO, IATA, and local regulations.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS AND EXPERIENCE
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance or any relevant field. Master&rsquo;s degree is a plus.
 </li>
 <li>
 Minimum of 7-10 years of related work experience in audit with 3 - 4 years in supervisory level, preferable in aviation sector.
 </li>
 <li>
 CIA, CFE or CISA.
 </li>
 <li>
 Excellent leadership, mentoring and communication skills.
 </li>
 </ul>
 
 
 
 
 
 SKILLS AND COMPETENCIES
 
 
 <ul>
 <li>
 Strategic thinking
 </li>
 <li>
 Leadership
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Attention to Detail
 </li>
 <li>
 Negotiation
 </li>
 <li>
 Influencing
 </li>
 <li>
 Results focus
 </li>
 <li>
 Communication
 </li>
 <li>
 Situational awareness
 </li>
 <li>
 Teamwork
 </li>
 </ul>
 
 
</div>

Audit Manager – Group Services & Subsidiaries

<div>
 
 
 JOB SCOPE
 
 
 
 To plan and execute the audits related to Commercial Activities to ensure compliance with laws, regulations, and industry standards. Assess and test controls to identify weaknesses or deficiencies in the infrastructure and systems. Provide assurance, consultancy and recommendations on control deficiencies to the audit, risk &amp; committee.
 
 
 
 
 
 
 
 
 
 ACCOUNTABILITIES
 
 
 <ul>
 <li>
 Plan and manage audit engagements covering finance, commercial, revenue streams in Oman Airports and subsidiaries.
 </li>
 <li>
 Develop audit scopes, objectives, and detailed audit program. Assessing key processes across subsidiaries and joint ventures.
 </li>
 <li>
 Lead audit execution, including fieldwork coordination and review.
 </li>
 <li>
 Assess the efficiency of internal controls, compliance with policies, and risk management practices across group services and subsidiaries. Ensure adherence to financial transparency, integrity, and group-wide standards.
 </li>
 <li>
 Ensure compliance with corporate governance frameworks, shareholder agreements, and performance targets for subsidiaries, driving alignment with corporate strategies.
 </li>
 <li>
 Participate with ERM to conduct enterprise risk assessments and provide strategic guidance to the leadership team on risk mitigation and control improvement.
 </li>
 <li>
 Present audit findings, risk insights, and actionable recommendations to senior executives, the Chief Audit Executive (CAE), and the Audit Committee, contributing to informed decision-making.
 </li>
 <li>
 Review audit working papers and validate findings and root causes.
 </li>
 <li>
 Draft and finalize audit reports with clear, actionable recommendations.
 </li>
 <li>
 Conduct opening and closing meetings with auditees.
 </li>
 <li>
 Track audit findings and action plans, ensuring timely resolution of identified issues and continuous improvement in audit processes.
 </li>
 <li>
 Drive continuous improvement across group services and subsidiaries by recommending and benchmarking best practices in operations, risk management, and internal controls.
 </li>
 <li>
 Encourage process automation, digitization, and enhanced control environments, leveraging audit findings to promote innovation and efficiency.
 </li>
 <li>
 Lead and mentor a team of auditors, ensuring professional development, adherence to IIA standards, and continuous enhancement of audit skills.
 </li>
 <li>
 Escalate significant control or governance issues to the Audit Director.
 </li>
 <li>
 Evaluate maintenance practices, lifecycle management, contractor performance, and adherence to safety and engineering standards. Ensure compliance with ICAO, IATA, and local regulations.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS AND EXPERIENCE
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance or any relevant field. Master&rsquo;s degree is a plus.
 </li>
 <li>
 Minimum of 7-8 years of related work experience in audit with 3 - 4 years in supervisory level, preferable in aviation sector.
 </li>
 <li>
 CIA, CISA, CFE is required.
 </li>
 <li>
 Excellent leadership, mentoring and communication skills.
 </li>
 </ul>
 
 
 
 
 
 SKILLS AND COMPETENCIES
 
 
 <ul>
 <li>
 Strategic thinking
 </li>
 <li>
 Leadership
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Attention to Detail
 </li>
 <li>
 Negotiation
 </li>
 <li>
 Influencing
 </li>
 <li>
 Results focus
 </li>
 <li>
 Communication
 </li>
 <li>
 Situational awareness
 </li>
 <li>
 Teamwork
 </li>
 </ul>
 
 
</div>

Audit Manager – Commercial

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 WHAT WE BELIEVE AND HOW WE CHOOSE TO BEHAVE
 
 
 
 
 
 At
 
 Tivoli LA VIE Muscat Hotel &amp; Residences
 
 , we embody a culture of timeless hospitality, sophistication, and warm service. As Tivoli team members, we are committed to the following principles:
 
 
 
 <ul>
 <li>
 
 We take pride in the quality of our work, our appearance, and the way we communicate with guests and colleagues.
 
 
 
 </li>
 <li>
 
 We use initiative and sound judgment to find effective solutions for guests and team members.
 
 
 
 </li>
 <li>
 
 We collaborate across all departments to deliver exceptional service at every moment.
 
 
 
 </li>
 <li>
 
 We embrace innovation and continuously seek new ways to enhance the guest experience.
 
 
 
 </li>
 <li>
 
 We treat every guest and colleague with respect, dignity, and care&mdash;everyone is valued.
 
 
 
 </li>
 <li>
 
 We uphold the highest standards of professionalism, honesty, and integrity.
 
 
 
 </li>
 <li>
 
 We represent our hotel and Oman with pride to guests from around the world.
 
 
 
 </li>
 </ul>
 
 
 WHY THIS JOB EXISTS
 
 
 
 
 
 This role exists to support the financial effectiveness, accuracy, and integrity of
 
 Tivoli LA VIE Muscat Hotel &amp; Residences
 
 , contributing to smooth nightly financial operations and ensuring the timely completion of all audit and reporting functions.
 
 
 
 
 As part of the Finance Department, this role safeguards the hotel&rsquo;s financial records, ensures proper internal controls, and maintains compliance with policies and procedures. High ethical standards are essential to sustain the confidence of leaders, colleagues, and external stakeholders, and to uphold the hotel&rsquo;s reputation for excellence.
 
 
 
 
 At Tivoli, we value respect, collaboration, and service excellence. We work together to ensure the financial stability of the hotel while supporting the overall guest experience at the highest quality.
 
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 
 
 
 This list highlights the primary duties for the role, but it is not exhaustive. Tivoli team members are expected to proactively support the business and contribute to continuous improvement.
 
 
 
 
 <ul>
 <li>
 
 Review and verify all entries made by the Night Auditor daily, ensuring the accuracy of the Gross Revenue Report and timely distribution.
 
 
 
 </li>
 <li>
 
 Complete all OPERA system worksheets, including general cashier summaries, deposit verifications, over/short reports, routing checks, miscellaneous vouchers, and petty cash documentation.
 
 
 
 </li>
 <li>
 
 Ensure that all charges&mdash;including adjustments, rebates, and miscellaneous postings&mdash;are accurately recorded.
 
 
 
 </li>
 <li>
 
 Audit the coding and account allocations for all prior-day rebates, miscellaneous charges, and paid-outs.
 
 
 
 </li>
 <li>
 
 Reconcile guest ledger and city ledger totals between OPERA reports and the general ledger; coordinate with the Accounts Receivable Clerk for accuracy.
 
 
 
 </li>
 <li>
 
 Prepare and ensure the accuracy of weekly flash reports and submit them to the corporate office according to the required schedule.
 
 
 
 </li>
 <li>
 
 Back up all journals at month-end, perform month-end closing tasks, and generate the general ledger interface file.
 
 
 
 </li>
 <li>
 
 Properly file and archive all finance-related documents in accordance with company policies.
 
 
 
 </li>
 <li>
 
 Reconcile unearned income, membership accounts, and ensure cash balances align with General Cashier and Accounts Payable records.
 
 
 
 </li>
 <li>
 
 Follow up on Night Audit discrepancy reports (GIG sheets) and communicate findings to the Accounting Manager.
 
 
 
 </li>
 <li>
 
 Maintain a communication logbook with the Night Audit team for accurate handovers.
 
 
 
 </li>
 <li>
 
 Support Department Heads by advising on revenue trends, rebate levels, and any variances exceeding acceptable norms; ensure all rebates and adjustments include valid documentation.
 
 
 
 </li>
 <li>
 
 Reconcile sales tax payable on a monthly basis.
 
 
 
 </li>
 <li>
 
 Perform additional duties as directed by the Director of Finance or Accounting Manager.
 
 
 
 </li>
 <li>
 
 Report any cashiering-related system violations immediately to the Director of Finance and Accounting Manager.
 
 
 
 </li>
 <li>
 
 Provide coverage for the Night Audit function when required.
 
 
 
 </li>
 <li>
 
 Contribute to the hotel&rsquo;s ongoing quality improvement initiatives.
 
 
 
 </li>
 <li>
 
 Maintain strong working relationships with other departments to support smooth operations.
 
 
 
 </li>
 <li>
 
 Assist guests with telephone or switchboard inquiries when required.
 
 
 
 </li>
 </ul>
 
 
 HOW YOU CAN SUCCEED IN THIS ROLE
 
 
 
 
 
 The most successful individuals in this role at
 
 Tivoli LA VIE Muscat Hotel &amp; Residences
 
 consistently demonstrate the following qualities:
 
 
 
 
 
 Working with Others
 
 
 
 
 <ul>
 <li>
 
 Anticipate and exceed the needs of guests and colleagues.
 
 
 
 </li>
 <li>
 
 Use initiative and sound judgment to resolve issues calmly and efficiently.
 
 
 
 </li>
 <li>
 
 Enjoy collaborating with others to achieve shared goals and support the team.
 
 
 
 </li>
 <li>
 
 Act with professionalism, respect, and integrity at all times.
 
 
 
 </li>
 </ul>
 
 
 Taking Responsibility
 
 
 
 
 <ul>
 <li>
 
 Conduct all financial and operational activities with honesty, fairness, and confidentiality.
 
 
 
 </li>
 <li>
 
 Prioritize workload effectively and maintain organized, structured work habits.
 
 
 
 </li>
 <li>
 
 Manage time carefully, demonstrate strong attention to detail, and work independently when needed.
 
 
 
 </li>
 <li>
 
 Maintain a positive and solution-oriented attitude under pressure.
 
 
 
 </li>
 <li>
 
 Review work thoroughly to ensure accuracy.
 
 
 
 </li>
 </ul>
 
 
 Delivering Results
 
 
 
 
 <ul>
 <li>
 
 Commit to meeting and exceeding performance standards.
 
 
 
 </li>
 <li>
 
 Continuously develop professional skills and technical competencies.
 
 
 
 </li>
 <li>
 
 Perform tasks in accordance with established policies, procedures, and internal controls.
 
 
 
 </li>
 <li>
 
 Consistently contribute to delivering an exceptional guest experience.
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 &bull; College diploma in hotel management or financial majors
 
 
 &bull; Previous experience in Front Office
 
 
 &bull; Experience with Front Office Systems
 
 
 &bull; Good level of English both written and spoken
 
 
 
</div>

Income Auditor

Beyond ONE

<div>
 
 We don&rsquo;t think about job roles in a traditional way. We are anti-silo. Anti-career stagnation. Anti-conventional.
 
 
 
 
 
 Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. We&rsquo;re building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience&mdash;subscribe once, source from many, and only pay for what you actually use.
 
 
 
 
 
 Since being founded in 2021, we&rsquo;ve acquired Virgin Mobile MEA, Friendi Mobile MEA and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman, Pakistan and UAE.
 
 
 
 
 
 To disrupt for good takes a rebellious spirit, a questioning mind and a warm heart. We really care about how to get things done and not who manages who. We benefit from our diversity, and together, we disrupt the way we and others thinkin about our lives for good.
 
 
 
 
 
 Do you want to exchange ideas, learn from each other and leave your mark on our journey? This is the place for you.
 
 
 
 
 
 
 Why this role matters
 
 :
 
 
 
 
 
 As Technical Operations Manager, you will lead the end-to-end operations of our Intelligent Network (IN), Value-Added Services (VAS), and Online Charging Systems (OCS) &mdash; the core platforms driving FRiENDi&rsquo;s customer experience and revenue performance. Integration with host operator(s) for services such as Data, Voice, and SMS &mdash; and ensuring the reliability of these connections &mdash; is a critical focus of this role. You will manage system &amp; application reliability, product enablement, SIM/eSIM and voucher lifecycles, vendor coordination, and compliance with local regulatory requirements. This cross-functional leadership role ensures that our digital and telecom services remain stable, secure, and continuously optimized &mdash; serving as the bridge between technical operations, vendors, and government agencies.
 
 
 
 
 
 
 What success looks like
 
 :
 
 
 
 
 
 In your first year, you will:
 
 <ul>
 <li>
 Maintain exceptional platform uptime and operational reliability across IN, VAS, and OCS.
 </li>
 <li>
 Ensure 100% uptime for all integrations with host operator(s) in Oman.
 </li>
 <li>
 Implement structured KPI dashboards and reporting processes to track service performance, uptime, and SLA compliance.
 </li>
 <li>
 Lead accurate and timely management of SIM/eSIM orders and voucher lifecycles, ensuring 100% system and HLR synchronization.
 </li>
 <li>
 Strengthen vendor management workflows, ensuring all partners meet FRiENDi Oman&rsquo;s technical and performance expectations.
 </li>
 <li>
 Serve as FRiENDi&rsquo;s focal point for external bodies and agencies (such as the Royal Oman Police, Public Prosecution, and telecom regulators).
 </li>
 <li>
 Deliver timely reporting, audit readiness, and zero non-compliance against legal and regulatory obligations.
 </li>
 <li>
 Foster a high-performance operations team culture focused on accountability and continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Why this is for you
 
 :
 
 
 
 
 
 If you're keen to lead complex telco operations, ensure national-scale availability of services, and collaborate with multiple stakeholders across commercial, regulatory, and technical domains &mdash; this is your calling. We&rsquo;re looking for someone unafraid to own outcomes, engineer continuity, and shape operations that underpin millions of customer journeys.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 In this role, you will:
 
 <ul>
 <li>
 Lead day-to-day operations of FRiENDi Oman&rsquo;s IN, VAS, and OCS platforms, ensuring high availability and reliability.
 </li>
 <li>
 Collaborate with the host MNO to maintain end-to-end service integration across Data, Voice, and SMS.
 </li>
 <li>
 Manage SIM/eSIM and voucher lifecycle processes, ensuring accurate synchronization with internal systems and HLR.
 </li>
 <li>
 Monitor platform performance using tools like Grafana or Zabbix, and resolve incidents through root cause analysis and escalation management.
 </li>
 <li>
 Track and report operational KPIs related to uptime, SLA compliance, and service quality.
 </li>
 <li>
 Coordinate with vendors, internal teams, and regulatory bodies to meet technical, legal, and performance standards.
 </li>
 <li>
 Support audit readiness, compliance procedures, and operational governance across all technical domains.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Attributes
 
 
 
 We&rsquo;re seeking someone who embodies the following:
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Telecommunications, Computer Science, or a related technical field.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 6-10 years in IN, VAS, or OCS platforms
 </li>
 <li>
 Strong experience in managing MNO integration, SIM/eSIM, and real-time service platforms.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 
 
 Must-haves:
 
 
 <ul>
 <li>
 Strong knowledge of telecom service platforms including IN, OCS, VAS, SIM/eSIM, and voucher systems
 </li>
 <li>
 Understanding of signaling protocols such as Diameter, CAMEL, and MAP
 </li>
 <li>
 Hands-on experience with monitoring and observability tools such as Grafana, Zabbix, or Dynatrace
 </li>
 <li>
 Proficiency in Linux-based environments for troubleshooting and analysis
 </li>
 <li>
 Proven track record in incident response, SLA management, and service performance reporting
 </li>
 </ul>
 
 
 
 
 
 Nice-to-haves:
 
 
 <ul>
 <li>
 Certifications such as ITIL, PMP/Prince2, or similar.
 </li>
 <li>
 Exposure to cloud-native telecom stacks and automation tools.
 </li>
 </ul>
 
 
 
 
 
 Unique Attributes
 
 
 <ul>
 <li>
 Thrives in fast-paced, SLA-driven environments with high service reliability requirements.
 </li>
 <li>
 Strong stakeholder management skills&mdash;able to work across vendors, regulators, and internal domains.
 </li>
 <li>
 Detail-oriented with strong documentation, reporting, and audit-readiness practices.
 </li>
 <li>
 Team player with leadership ability and a hands-on approach to complex technical challenges.
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Rapid learning opportunities - we enable learning through flexible career paths, exposure to challenging &amp; meaningful work that will help build and strengthen your expertise.
 </li>
 <li>
 Hybrid work environment - flexibility to work from home 2 days a week in the UAE &amp; Pakistan.
 </li>
 <li>
 Healthcare and other local benefits offered in market.
 </li>
 </ul>
 
 
 
 
 By submitting your application, you acknowledge and consent to the use of Greenhouse &amp; BrightHire during the recruitment process. This may include the storage and processing of your data on servers located outside your country of residence. For further information, please contact us at dataprivacy@beyond.one.
 
</div>

Technology Operations Manager

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 As IT Executive, the implementation and upkeep of the Property Management System (Opera) will be your main responsibility. You will need to ensure that the PMS is up to date with the most current version as instructed by Corporate IT, then assist authorized users in relation to hotel operations and support team members with their personal computers. You are responsible for the coordination and timely handling of any software fault reports or enhancement requests as well as to provide technical assistance to internal and external audit staff.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; Graduate from work-related School/University
 
 
 &bull; Preferable prerequisite is four years experience in hotel business.
 
 
 &bull; Deep knowledge in computer: Hardware, Software, Data Base, and Networking.
 
 
 &bull; Well experienced in systems design, analysis and project implementation, central reservation system, back office modules and interfaces.
 
 
 
</div>

IT Executive

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