b2b - sr. specialist, account manager

business developer Jobs in Alexandria Egypt

business developer

customer success specialist Jobs in Alexandria Egypt

customer success specialist

french b2b - sr. account manager Jobs in Alexandria Egypt

french b2b - sr. account manager

b2b german renewals specialist

Easygenerator

<div>
 
 About Easygenerator
 
 
 
 Easygenerator is a fast-growing EdTech scale-up transforming how teams share knowledge. We build award-winning e-learning software used by global enterprises, and we&rsquo;re just getting started. We&rsquo;re an AI-first company, using cutting-edge tools both in our products and internal workflows. You&rsquo;ll gain hands-on AI experience and develop a future-proof skillset while contributing to a fast-moving, high-impact product.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Own and manage multilingual SEM campaigns across Google Ads and Microsoft Bing, ensuring performance across key global markets.
 </li>
 <li>
 Plan, execute, and optimize LinkedIn Ads campaigns to drive demand generation among our target ICPs.
 </li>
 <li>
 Manage and optimize paid media budgets exceeding &euro;500K annually, ensuring strong ROI and efficient spend across channels.
 </li>
 <li>
 Drive conversion rate optimization (CRO) initiatives by running A/B tests on landing pages and website flows to improve conversion from paid traffic to pipeline.
 </li>
 <li>
 Build reporting frameworks that connect paid media performance to pipeline and revenue, moving beyond vanity metrics like impressions and clicks.
 </li>
 <li>
 Collaborate closely with BDRs, Sales, and Product Marketing to align paid campaigns with ICP targeting, messaging, and revenue goals.
 </li>
 <li>
 Conduct keyword research, competitive analysis, and audience segmentation to continuously improve campaign performance across markets.
 </li>
 <li>
 Monitor and optimize campaigns using data-driven insights, ensuring continuous improvement in lead quality and conversion rates.
 </li>
 <li>
 Leverage automation and AI tools to improve campaign efficiency, reporting workflows, and performance insights.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 5+ years of hands-on experience in paid media management, with deep expertise in Google Ads and LinkedIn Ads.
 </li>
 <li>
 Proven experience managing large paid media budgets (&euro;500K+) with a strong focus on efficiency and measurable ROI.
 </li>
 <li>
 Experience running multilingual B2B campaigns across multiple markets (SaaS or tech environments preferred).
 </li>
 <li>
 A demand generation mindset, focused on driving pipeline and revenue rather than just traffic.
 </li>
 <li>
 Strong analytical and data skills, with the ability to build dashboards, interpret attribution models, and derive actionable insights.
 </li>
 <li>
 Solid understanding of ICP targeting, buyer journeys, and B2B marketing funnels, enabling meaningful collaboration with Sales and Product Marketing teams.
 </li>
 <li>
 Hands-on experience with conversion rate optimization and A/B testing for landing pages and website flows.
 </li>
 <li>
 Advanced knowledge of tracking, Google Tag Manager, and attribution frameworks.
 </li>
 <li>
 Experience working in a SaaS, tech, or scale-up environment is strongly preferred.
 </li>
 <li>
 Familiarity with AI-driven tools and automation platforms to enhance marketing performance.
 </li>
 <li>
 Excellent English communication skills, both written and spoken.
 </li>
 <li>
 Fluency in German, French, or Spanish is a plus.
 </li>
 <li>
 Experience collaborating with BDRs or Sales teams in pipeline-focused or account-based marketing environments is an advantage.
 
 
 </li>
 </ul>
 
 Tools You&rsquo;ll Work With
 
 
 
 <ul>
 <li>
 Paid channels: Google Ads, Microsoft Bing, LinkedIn Campaign Manager
 </li>
 <li>
 CRM &amp; analytics: Salesforce, Google Analytics, PowerBI / Tableau
 </li>
 <li>
 Attribution &amp; revenue intelligence: DreamData, HockeyStack, or similar
 </li>
 <li>
 CRO &amp; session analytics: Mouseflow, Hotjar, or similar
 </li>
 <li>
 Keyword research &amp; competitive intelligence: SEMrush / Ahrefs
 </li>
 <li>
 Familiarity with LLM optimization (AI Overviews, ChatGPT, Perplexity) is an advantage.
 
 
 </li>
 </ul>
 
 Ready to Join Us?
 
 
 
 If you're excited about driving pipeline and revenue through paid media in a fast-growing SaaS company, we&rsquo;d love to hear from you.
 
 
 
 Apply now and help scale Easygenerator&rsquo;s next phase of growth!
 
 
 
</div>

Paid Media Specialist (SEM & LinkedIn Ads)

<div>
 
 
 About the Role
 
 
 
 We are looking for a proactive and customer-focused
 
 Customer Support Specialist
 
 to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
 
 
 
 
 
 
 
 
 
 Key Responsibilities.
 
 
 <ul>
 <li>
 Provide first-line support to business clients via email, chat, or phone
 </li>
 <li>
 Manage and resolve B2B inquiries related to orders, accounts, and system usage
 </li>
 <li>
 Collaborate with internal teams to ensure timely and accurate responses
 </li>
 <li>
 Document all customer interactions and feedback within the system
 </li>
 <li>
 Handle escalations professionally and ensure service-level targets are met
 </li>
 <li>
 Support process improvements and contribute to continuous service enhancement
 </li>
 <li>
 Participate in digital transformation initiatives and adoption of new tools
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of experience i
 
 n customer service, helpdesk, or shared service suppo
 
 rt (B2B experience preferred).
 </li>
 <li>
 
 Proficient in English and Arabic (both written and verbal
 
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Comfortable working in a fast-paced, multicultural environment.
 </li>
 <li>
 Willing to work on
 
 a 9 months contract bas
 
 is.
 </li>
 </ul>
</div>

ARABIC SUPPORT - Work From Home

Concentrix

<div>Job Title:
B2B - Sr. Specialist, Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

B2B - Sr. Specialist, Account Manager

General Labs

We are looking for an experienced Business Development B2B professional to join our team. The business developer will be responsible for developing and growing relationships with businesses to drive sales. This includes identifying and qualifying prospects, conducting research on target markets, making presentations, initiating, and managing strategic partnerships, and closing deals. You will investigate, analyze, and negotiate deals with potential customers to identify win-win outcomes. Additionally, you will develop and execute effective sales strategies to capture new opportunities and exceed revenue goals. The role also involves building a network of contacts to increase visibility and generate leads.In this role, you must have excellent communication skills, be a highly organized problem-solver, and have a strong focus on customer satisfaction. The ideal candidate should be driven, have an eye for gauging customer needs, possess an in-depth knowledge of the industry, and stay up to date on the latest industry trends and technologies.Duties and responsibilities :<ul><li>Identify new opportunities in target markets.</li><li>Research and analyze market trends to identify potential customers.</li><li>Contact potential customers to introduce products and services.</li><li>Make presentations and close deals with prospects.</li><li>Developing and presenting compelling proposals to potential clients.</li><li>Generating new business leads through targeted outreach, marketing campaigns, networking, and referrals.</li><li>Conducting market research and staying up-to-date on industry trends, and competition to identify new opportunities for growth.</li><li>Provide feedback on product development based on customer needs.</li><li>Negotiating and closing deals to meet or exceed sales goals.</li><li>Building and maintaining strong relationships with existing clients and key decision-makers to maximize retention and increase up sell opportunities</li><li>Analyzing sales data and metrics to track performance and identify areas for improvement.</li><li>Representing the company at industry events and conferences to network and promote brand awareness.</li></ul>Skills and Requirements<ul><li>Bachelor&rsquo;s degree in business administration, Sales, Marketing or similar field.</li><li>Willingness to travel as needed.</li><li>Strong command of the English language.</li><li>Sales and Negotiation skills.</li><li>Networking skills.</li><li>Marketing skills.</li><li>should have excellent communication skills.</li><li>Analytical mindset and the ability to analyze market trends, competitors, and sales data to meet customer needs.</li><li>Time Management.</li><li>Problem-solving.</li><li>Highly organized and detail oriented.</li><li>Strategic Planning.</li><li>Adaptability and flexibility.</li></ul>Job Types: Full-time, ContractPay: From E&pound;8,000.00 per monthApplication Question(s):<ul><li>Which industry do you specialize in?</li></ul>Experience:<ul><li>B2B business development: 1 year (Preferred)</li></ul>Work Location: Hybrid remote in Alexandria

Business Developer

<div>Job Title:
French B2B - Sr. Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
French (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

French B2B - Sr. Account Manager

MISR TECHNOLOGY SERVICES

<div>Helpdesk Specialist provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.
An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
Responsibilities<ul><li>
Serve as the first point of contact for end users seeking technical assistance over the phone, ticketing system, and emails.</li><li>
Perform remote troubleshooting through diagnostic techniques and pertinent questions</li><li>
Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLANs, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred.</li><li>
Determine the best solution based on the issue and details provided by end users</li><li>
Walk the customer through the problem-solving process</li><li>
Direct unresolved issues to the next level of support personnel</li><li>
Provide accurate information on IT products or services</li><li>
Record events and problems and their resolution in logs</li><li>
Follow-up and update end user&rsquo;s status and information</li><li>
Pass on any feedback or suggestions by customers to the appropriate internal team</li><li>
Identify and suggest possible improvements in procedures</li><li>
Manage PC setup and deployment for new employees using standard hardware, images and software</li><li>
Perform timely workstation hardware and software upgrades as required</li><li>
Diagnosing and solving hardware/software faults</li><li>
Managing and troubleshooting any end-user equipment printers, scanners and VC</li><li>
Responsible to track assets and document the details</li><li>
Follows and implements the company&rsquo;s data security rules</li></ul>
Requirements and Qualifications
<ul><li>BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience</li><li>
Years of experience at least 3 years</li><li>
Above average knowledge of networking protocols, especially TCP/IP.</li><li>
Proven experience as a help desk specialist or other customer support role</li><li>
Tech savvy with working knowledge of office automation products, databases and remote control</li><li>
Good understanding of computer systems, mobile devices and other tech products</li><li>
Good knowledge of Microsoft Excel, Word and PowerPoint</li><li>
Ability to diagnose and resolve basic technical issues</li><li>
Proficiency in English</li><li>
Having a good knowledge of</li><li>
CompTIA A+</li><li>
ITIL Foundation.</li><li>
Microsoft Certified Solutions Associate on Windows 10.</li><li>
Excellent communication skills at all levels in the company</li><li>
Managing Priorities</li><li>
End user-oriented and cool-tempered</li></ul>
TqkDxjntiF</div>

IT Helpdesk Specialist - Alex Office

Brix

Customer Success SpecialistEnzo Dialer | Remote (Work from Home)About Enzo DialerAt Enzo Dialer, we believe collaboration is the engine of success. Our approach is transparent, results-driven, and focused on delivering real value. Our mission is to empower businesses through seamless, efficient, and automated solutions.As we continue to grow, we are looking for a Customer Success Specialist who is passionate about building relationships and ensuring our clients have a stellar experience with our platform.The Role: What You&rsquo;ll Do<ul><li>Onboard New Clients: Guide customers through a personalized setup process to ensure a smooth transition.</li><li>Build Partnerships: Act as a trusted advisor, helping clients maximize the value of our products.</li><li>Proactive Problem Solving: Address concerns and troubleshoot technical issues by collaborating with internal teams.</li><li>Drive Adoption: Educate clients on best practices, new features, and workflow optimizations.</li><li>Monitor Account Health: Track engagement metrics to identify at-risk customers and take proactive steps toward retention.</li><li>Advocate for the User: Gather client feedback to help our product and support teams constantly improve.</li></ul>What We&rsquo;re Looking For<ul><li>Experience: 1&ndash;3 years in Customer Success, Account Management, or a similar SaaS-focused role.</li><li>Communication: Exceptional verbal and written skills; you should be comfortable leading client meetings.</li><li>Problem-Solving: A &quot;solution-first&quot; mindset with the ability to navigate technical workflows.</li><li>Tech-Savvy: Proficiency with CRM tools and help desk software.</li><li>Customer-Obsessed: A genuine passion for helping others succeed and a proactive approach to relationship management.</li></ul>Remote Work RequirementsTo be successful in this remote role, you must have:<ul><li>A Dedicated Workspace: A quiet, professional home office environment free from background noise.</li><li>Stable Connection: High-speed landline internet (Recommended: 20 Mbps Download / 2 Mbps Upload).</li><li>Hardware: Your own reliable laptop and a high-quality headset.</li></ul>Additional Details<ul><li>Industry: Outsourcing and Offshoring Consulting</li><li>Employment Type: Full-time</li><li>Location: 100% Remote</li></ul>Job Type: Full-timePay: E&pound;150.00 - E&pound;250.00 per hourExperience:<ul><li>Customers success : 1 year (Preferred)</li><li>Saas : 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Customer success specialist

Explore 12+ B2b german renewals specialist in Alexandria Egypt this April. Find roles across top companies and apply now to boost your career.