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bahraini customer service agent online chat

ROMEOS

Job: Bahraini Customer Service Agent Online Chat - Salary BD 500Full-time working hours. Morning and evening shiftsRequirements:- Bahraini- Fresh uni graduate- Able to chat in Arabic and English with customers on WhatsAppNote: this position is for immediate hire, able to join now and not in one month.إعلان وظيفة: موظف خدمة عملاء أونلاين بحريني الجنسية - الراتب 500 د.بدوام كامل بنظام فترات صباحية ومسائيةالمتطلبات:- بحريني- حديث التخرج- قادر على التواصل مع العملاء باللغة العربية والإنجليزية عبر الواتسابملاحظة: التوظيف فوري. يجب أن يكون المتقدم قادراً على المباشرة فوراً (وليس بعJob Type: Full-timePay: From BD500.000 per monthWork Location: In person

Bahraini Customer Service Agent Online Chat

Snash

Sales Executive &ndash; Automotive (Calls &amp; Chat Handling) BahrainiWe are looking for a results-driven Sales Executive to handle customer enquiries through calls and chat platforms for our growing car detailing business.Key ResponsibilitiesHandle incoming customer enquiries via phone calls, WhatsApp, and other chat platformsConvert leads into confirmed bookings/salesProvide accurate information about car detailing services (PPF, ceramic coating, etc.)Follow up with potential customers and maintain strong relationshipsCoordinate with internal team for scheduling and service deliveryRequirementsMinimum 1&ndash;2 years of sales experience (automotive industry preferred)Strong communication and negotiation skillsAbility to handle both inbound and outbound salesExperience in customer handling via chat platforms (WhatsApp, CRM, etc.)Target-oriented and self-motivatedLanguage RequirementMust be fluent in English and ArabicPreferred ProfileExperience in automotive sales / car care / detailing servicesFamiliarity with customer follow-up systems and CRM toolsAbility to understand customer needs and upsell servicesWhat We OfferAttractive salary + incentives based on performanceOpportunity to work in a fast-growing automotive detailing brandFriendly and performance-driven work environmentNote: Apply only if you are bahraini , or ( know Arabic and already in bahrain)Job Types: Full-time, Part-time, PermanentPay: BD150.000 - BD300.000 per monthWork Location: In person

Sales Executive – Automotive (Calls & Chat Handling)(Bahraini)

nineDots.io

<div>
 
 
 Digital Engagement Advisor &ndash; Real-Time Customer Engagement - Bahraini Nationals
 
 
 
 
 
 
 A scaling, consumer-facing services platform with international demand is strengthening its real-time digital engagement function from Bahrain. As a Digital Engagement Advisor, you&rsquo;ll be the first point of contact for incoming enquiries, responsible for fast, accurate responses that turn interest into qualified leads and confirmed bookings.
 
 
 
 
 
 This role is built around speed, judgement, and written communication.
 
 Open to Bahraini nationals only.
 
 
 
 
 
 
 
 The Role:
 
 
 
 This is a frontline role focused on live chat and digital channels. You&rsquo;ll manage inbound conversations in real time, qualify intent, and either convert directly or route enquiries efficiently for follow-up.
 
 
 
 
 
 It&rsquo;s a role that blends human judgement with AI-assisted tools. You&rsquo;ll work within clear workflows and scripts while knowing when to step in to maintain quality, clarity, and tone.
 
 
 
 
 
 Chat here is not a support function. It is a core conversion channel.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 &bull; Handling incoming enquiries via live chat and digital messaging channels.
 
 
 &bull; Responding instantly to questions around availability, pricing, locations, and next steps.
 
 
 &bull; Maintaining a friendly, professional, and customer-first written tone.
 
 
 &bull; Qualifying enquiries based on intent, urgency, and readiness.
 
 
 &bull; Capturing accurate information and routing qualified leads seamlessly.
 
 
 &bull; Converting high-intent chats directly into bookings where appropriate.
 
 
 &bull; Working alongside AI-assisted chat tools to maintain speed and handle volume.
 
 
 &bull; Identifying when human intervention is required and acting quickly.
 
 
 &bull; Providing feedback to improve prompts, scripts, and chat workflows.
 
 
 &bull; Maintaining accurate records of chat interactions and outcomes.
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 
 &bull; 1&ndash;3 years&rsquo; experience in live chat, customer support, or digital sales roles.
 
 
 &bull; Excellent written communication skills.
 
 
 &bull; Ability to multitask and respond quickly under pressure.
 
 
 &bull; Comfort working with chat platforms, CRMs, and AI-assisted systems.
 
 
 &bull; Strong attention to detail and process discipline.
 
 
 &bull; International exposure is preferred.
 
 
 &bull; Background in services, marketplaces, travel, or hospitality is a plus.
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 
 &bull; A fast-paced, customer-facing role where speed and quality directly impact results.
 
 
 &bull; Hands-on exposure to AI-supported digital engagement tools.
 
 
 &bull; Clear workflows, structure, and performance expectations.
 
 
 &bull; Bahrain-based role within a growing international operation.
 
 
 &bull; Competitive salary and benefits.
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re based in Bahrain and enjoy real-time digital roles where judgement, clarity, and pace matter, this could be a strong fit. Apply or get in touch in confidence to learn more.
 
</div>

Digital Engagement Advisor

<div>
 
 
 Student Advisor &ndash; Chat &amp; Digital Support (Early Career)
 
 
 
 
 
 
 A scaling, international student services platform is expanding its operations in Bahrain. As a Student Advisor focused on chat and digital channels, you&rsquo;ll be the first point of contact for student enquiries, responding in real time and helping turn interest into active bookings.
 
 
 
 
 
 This is a fast-paced, student-facing role where speed, clarity, and tone directly impact conversion and overall student experience.
 
 
 
 
 
 This role is open to Bahraini nationals only.
 
 
 
 
 
 
 The Role
 
 
 
 You&rsquo;ll manage incoming student enquiries across live chat and digital channels, providing immediate, accurate responses and guiding students through the early stages of their booking journey.
 
 
 
 
 
 The role blends real-time support, lead qualification, and conversion. You&rsquo;ll be responsible for keeping conversations moving, identifying intent, and either progressing bookings directly or handing over qualified leads.
 
 
 
 
 
 This is not a passive support role. Responsiveness, judgment, and attention to detail matter.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Handling incoming student enquiries via live chat and digital channels
 </li>
 <li>
 Responding quickly to questions around options, pricing, locations, and booking steps
 </li>
 <li>
 Maintaining a clear, professional, and student-first tone in all interactions
 </li>
 <li>
 Qualifying leads based on student needs and readiness
 </li>
 <li>
 Capturing accurate student information and preferences
 </li>
 <li>
 Progressing high-intent conversations towards booking where possible
 </li>
 <li>
 Routing qualified leads to the wider team when needed
 </li>
 <li>
 Working alongside internal tools and AI-supported systems to manage volume
 </li>
 <li>
 Maintaining accurate records of all interactions in CRM and internal systems
 </li>
 <li>
 Following defined workflows, scripts, and response standards
 </li>
 <li>
 Sharing feedback to improve processes, responses, and overall student experience
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need to Succeed
 
 
 <ul>
 <li>
 Up to 2 years&rsquo; experience in a customer-facing, chat, or support role (internships, part-time, or placements considered)
 </li>
 <li>
 Strong written communication skills
 </li>
 <li>
 Ability to multitask and respond quickly under pressure
 </li>
 <li>
 High attention to detail and a disciplined approach to following processes
 </li>
 <li>
 Comfortable working with digital tools, chat platforms, or CRM systems
 </li>
 <li>
 Interest in working in a fast-paced, high-volume environment
 </li>
 <li>
 Candidates who have studied abroad will be viewed favourably, but this is not essential
 </li>
 <li>
 Background in education, hospitality, travel, or services is a plus
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s in It for You
 
 
 <ul>
 <li>
 A student-facing role with clear responsibility and measurable impact
 </li>
 <li>
 Direct exposure to conversion, bookings, and digital engagement
 </li>
 <li>
 Experience working with both human and AI-supported workflows
 </li>
 <li>
 Structured processes with room to learn and develop
 </li>
 <li>
 Bahrain-based role within a growing international platform
 </li>
 <li>
 Competitive salary and benefits
 </li>
 </ul>
 
 
 
 
 
 Next Steps
 
 
 
 If you&rsquo;re Bahraini and looking for an early-career role where you can work in a fast-paced environment, communicate clearly, and see the impact of your work, this could be a strong fit.
 
 
 
 
 
 Apply or get in touch to learn more.
 
</div>

Student Advisor – Chat & Digital Support (Early Career)

Haqbaz Real Estate W.L.L

Job Description: Real Estate Sales Agent (Sales, Rent &amp; Property Management)Position: Bahraini Sales Agent (Real Estate) Company: HaQbaz Responsibilities<ul><li>Actively sell real estate products/flats/properties to prospective clients.</li><li>Actively rent units to prospective tenants, and support lease-related processes.</li><li>Handle property management support tasks as assigned (e.g., coordinating inspections, follow-ups, and updates).</li><li>Maintain and develop client relationships through regular communication and follow-ups.</li><li>Identify potential leads and convert them into confirmed visits and deals.</li><li>Conduct property viewings and provide accurate information about units, pricing, availability, and rental terms.</li><li>Coordinate with the sales team, management, and relevant departments to ensure smooth transactions.</li><li>Prepare and submit required reports daily/weekly (calls, visits, follow-ups, and status updates).</li><li>Maintain professional behavior and represent the company in a positive manner at all times.</li><li>Follow up on leads until the deal is completed and ensure all documentation is completed as required.</li><li>Meet agreed monthly sales targets and performance KPIs.</li><li>Keep up-to-date records of sales, rentals, and property management leads/requests in the company system (Excel/CRM as applicable).</li></ul>Daily &amp; Monthly Reporting (Key Duties)<ul><li>Submit a daily report including calls made, visits, lead status, and follow-up actions.</li><li>Submit a monthly report including totals, conversions, closed deals, active pipeline, and performance vs. targets.</li></ul>Talent (Personal Attributes)<ul><li>Strong motivation and confidence to achieve goals.</li><li>Resilient and persistent, with the ability to handle rejection professionally.</li><li>Self-driven and proactive in generating leads.</li><li>Highly responsible and committed to delivering results on time.</li></ul>Personality<ul><li>Friendly, confident, and customer-focused.</li><li>Good communicator with a positive attitude.</li><li>Patient and disciplined, with the ability to work under pressure.</li><li>Honest and trustworthy when dealing with clients and information.</li></ul>Skills<ul><li>Excellent communication and presentation skills.</li><li>Strong negotiation and closing skills.</li><li>Ability to manage leads, follow-ups, and a sales pipeline effectively.</li><li>Basic computer skills (email, Excel/Sheets, and reporting).</li><li>Knowledge of real estate sales and rental processes and customer service (or willingness to learn quickly).</li><li>Fluency in [Arabic/English] (please specify) and the ability to communicate clearly with clients.</li></ul>Reporting &amp; Data Duties (Daily/Monthly + Connections Data Entry)Daily Report (Real Estate Sales Agent)<ul><li>Submit a daily report including:</li><li>Number of calls made</li><li>Number of visits conducted</li><li>Number of new leads generated</li><li>Lead status updates (e.g., contacted / interested / visited / pending / closed)</li><li>Follow-up actions for each lead (date + next step)</li></ul>Monthly Report<ul><li>Submit a monthly summary including:</li><li>Total calls, visits, and follow-ups</li><li>Total new leads and conversions (leads &rarr; visits &rarr; offers/sales)</li><li>Achieved results vs. monthly sales target/KPIs</li><li>List of closed deals and current active pipeline</li><li>Any issues/risks and proposed actions for next month</li></ul>Connections Data Entry (CRM / Excel / System)<ul><li>Enter and maintain accurate connection/client data, including:</li><li>Client name, contact number(s), email (if available)</li><li>Preferred property/unit type and budget</li><li>Source of lead (walk-in / referral / online / etc.)</li><li>Visit dates and outcomes</li><li>Documents status (if required)</li><li>Ensure all entries are updated daily and never left incomplete.</li></ul>Knowledge &amp; Updates<ul><li>Maintain updated knowledge about:</li><li>Available units/properties, pricing, and availability</li><li>Company offers, brochures, and sale process</li><li>Requirements and documentation steps for clients</li><li>Confirm all information provided to clients is accurate and aligned with management/sales guidance.</li></ul>Work Location: In person

Sales

Delivery Point Logistic Services

Roles and responsibilities:<ul><li>Promote excellent customer service and ensure satisfaction is delivered consistently.</li><li>Complete bookings with carriers and submission of shipping instructions with great accuracy</li><li>Build a strong relationship with customer in terms of high confidence level</li><li>Communicate and follow-up with customer on the status of their shipments or deliveries.</li><li>Understand individual customer&rsquo;s processes and Key Performance Indicators (KPIs).</li><li>Achieve and monitor customer&rsquo;s monthly Key Performance Indicators (KPIs) closely.</li><li>Comply with company&rsquo;s standard operating procedure (SOP) and quality policy.</li><li>Communicate with superior to improve department processes.</li><li>Track and update call logs and data in MyDP Portal</li><li>Provide reports to upper management.</li></ul>The Customer Service Representative serves as an internal advocate and client liaison to support in managing and improving the overall logistics operations strategies, action plans implementation, and performance of multiple client accounts.JOB CONTEXT<ul><li>Monitoring and tracking the day-to-day operations.</li><li>Provide strong customer service support by positively resolving all customer issues</li><li>Perform any other tasks as and when assigned by the superior.</li><li>Plan and adjust dispatch changes, assist with routing directions and clearly communicate special instruction requirements</li></ul>COMMUNICATIONS &amp; WORKING RELATIONSHIPS<ul><li>Understand customer&rsquo;s delivery requirements.</li><li>Communicate with customer on their daily booking</li><li>Communicate and handle customer complaints appropriately.</li><li>Communicate with vary department to achieve customer requirements.</li></ul>PROBLEM SOLVING &amp; DECISION MAKING<ul><li>Perform order processing through various carriers&rsquo; systems</li><li>Perform shipping instruction submissions before cut off timings</li><li>Perform payment / courier service on behalf of customer.</li><li>Perform shipping documentation and coordination with shipping line or agent.</li><li>Perform constant close coordination with customers&rsquo; various depts.</li><li>Close monitoring of client&rsquo;s shipments on daily basis</li><li>Provide customer&rsquo;s report (Weekly).</li><li>Generate company&rsquo;s required reports (Weekly/Monthly).</li></ul>KNOWLEDGE, SKILLS &amp; EXPERIENCE<ul><li>Positive attitude, Detail-oriented, organized, and able to prioritize tasks.</li><li>Good interpersonal, communication and analytical skills.</li><li>Able to work as a team player, pro-active, self-motivated and high sense of responsibility.</li><li>Ability to work independently and under pressure in a fast-moving environment.</li><li>Proficiency in Microsoft Office, Outlook, Excel</li><li>Multi-tasking in a fast-pace environment -- must have the ability to accurately keep track of several details and efficiently complete multiple tasks at once.</li></ul>KEY COMPETENCIES<ul><li>Achievements oriented</li><li>People management</li><li>Leadership abilities</li><li>Deliver results</li><li>Influencing others</li><li>Energetic and sets as an example</li></ul>KEY OPERATIONAL TARGETS &amp; KPI&rsquo;s <ul><li>Collaborate, problem solve, and/or strategize upcoming client meetings with team members.</li><li>Manage customer conversations across all our support channels (in-hub, online, and via phone)</li><li>Answer customer inquiries and escalate complex issues to the appropriate team to ensure rapid support</li><li>Proactively take steps to enhance the customer experience</li><li>Share relevant customer feedback to help us continuously improve our offerings</li><li>Evaluate our customer support processes, devise improvements, measure the results, and iterate</li></ul>Pay: BD350.000 per monthEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic , English (Required)</li></ul>License/Certification:<ul><li>Are you a Bahraini Citizen registered in MLSD? (Required)</li></ul>Work Location: In person

Customer Service Agent

Kyro Lounge Restaurant

Company: Pasta Express GroupWe are looking for a Bahraini Cashier to join our team and be the face of our customer experience.Responsibilities:*Handle cash, card, and digital payments accurately including aggregators payments.*Issue receipts and manage billing through POS system*Provide excellent customer service and assist customers professionally*Maintain cleanliness and organization of the cashier area*Coordinate with kitchen and service team to ensure smooth operations*Handle customer inquiries and resolve basic issuesRequirements:Bahraini nationality (Mandatory)Previous experience as a cashier or in customer service is a plusGood communication skills (Arabic &amp; English)Presentable and professional attitudePOS knowledgeAbility to work in shiftsJob Type: Full-timeWork Location: In person

Bahraini Cashiers

Explore 330+ Bahraini customer service agent online chat in Bahrain this May. Find roles across top companies and apply now to boost your career.