dutch speaker – customer service representative Jobs in Giza

dutch speaker – customer service representative

english customer service (b2) Jobs in Giza

english customer service (b2)

german speaker – customer service representative Jobs in Giza

german speaker – customer service representative

bilingual b2b reservations agent (spanish & english) Jobs in Giza

bilingual b2b reservations agent (spanish & english)

customer support agent (arabic/german/kurdish/english) Jobs in Giza

customer support agent (arabic/german/kurdish/english)

bilingual b2b reservations agent spanish english

OceanAir

<div>
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Promptly and professionally respond to B2B inquiries across email, WhatsApp, and various communication platforms.
 </li>
 <li>
 Analyze partner requirements to recommend the most appropriate packages and solutions.
 </li>
 <li>
 Conduct timely follow-ups on quotations and outstanding deals to optimize conversion rates.
 </li>
 <li>
 Develop and nurture strong relationships with travel agency partners and B2B clients.
 </li>
 <li>
 Maintain accurate and organized records of inquiries, bookings, cancellations, and quotations.
 </li>
 <li>
 Compile and present daily, weekly, and monthly performance reports for internal evaluation.
 </li>
 <li>
 Regularly update client records and booking histories within Excel or CRM systems.
 </li>
 <li>
 Coordinate effectively with reservations, operations, and finance teams to ensure seamless booking processes.
 </li>
 <li>
 Manage special requests, including VIP, group, and customized tours, ensuring timely and precise execution.
 </li>
 <li>
 Identify and capitalize on opportunities to upsell or cross-sell tours, packages, and group deals.
 </li>
 <li>
 Contribute actively toward meeting and exceeding the team&rsquo;s B2B sales objectives.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s degree in Hospitality, Tourism, Business Administration, or a related field is&nbsp;preferred.
 </li>
 <li>
 Minimum of 1 year of experience in the tourism industry, hospitality or related field.
 </li>
 <li>
 Strong verbal and written skills for clear, professional interaction with B2B clients and internal teams.
 </li>
 <li>
 Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
 </li>
 <li>
 Ability to extract, interpret, and analyze performance-related data and sales reports.
 </li>
 <li>
 Self-motivated with the ability to identify, generate, and follow up on new leads independently.
 </li>
 <li>
 Fluency in English, both written and spoken, is essential.
 </li>
 <li>
 Fluency in Spanish, both written and spoken, is essential.
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills.
 </li>
 <li>
 Experience with CRM platforms and maintaining accurate client records.
 </li>
 <li>
 Willingness to work flexible hours, including shifts, weekends, and public holidays as necessary.
 </li>
 <li>
 Strong work ethic with a proactive and goal-oriented mindset.
 </li>
 <li>
 Precision in handling bookings, amendments, cancellations, and documentation.
 </li>
 <li>
 Efficient management of multiple inquiries, records, and follow-ups simultaneously.
 </li>
 <li>
 Ability to identify upselling and cross-selling opportunities to maximize revenue
 </li>
 <li>
 Collaborative team player with a positive and adaptable approach.
 </li>
 </ul>
 
 
 
</div>

Bilingual B2B Reservations Agent (Spanish & English)

QuickfirmX

Company: QuickfirmX Location: Remote &ndash; Anywhere in Egypt Job Type: Freelance (Commission-Based) Industry: Recruitment / Call CenterAbout QuickfirmXQuickfirmX is Egypt&rsquo;s #1 hiring platform for Call Center jobs, connecting top talent with leading employers. We help companies find qualified candidates faster and more efficiently &mdash; with our motto: &ldquo;Quick Hires, Big Futures.&rdquo;About the RoleWe are looking for Freelance Sourcers to help us attract and refer candidates interested in Call Center roles across Egypt. This is a commission-based opportunity &mdash; ideal for students, graduates, or professionals seeking flexible, remote work.You will use social media platforms (Facebook, WhatsApp, Telegram, LinkedIn, etc.) to find job seekers and refer them to QuickfirmX.Key Responsibilities<ul><li>Source candidates for call center positions through social media or your personal network.</li><li>Share and promote available vacancies across online channels.</li><li>Refer interested and qualified candidates to QuickfirmX for screening.</li><li>Maintain communication with the recruitment team regarding candidate progress.</li></ul>Requirements<ul><li>Strong communication and social media skills.</li><li>Basic understanding of recruitment or willingness to learn.</li><li>Access to a smartphone or laptop with internet connection.</li><li>Self-motivated and target-driven.</li><li>Previous experience in sourcing or sales is a plus (not mandatory).</li><li>Students, fresh graduates, or part-time professionals are welcome.</li></ul>Benefits<ul><li>Work remotely from anywhere.</li><li>Flexible schedule (2 hours per day, 5 days per week).</li><li>Learn recruitment skills and grow your professional network.</li><li>Work beside your full-time job or studies.</li><li>Performance-based income with no earning limit.</li></ul>Commission Structure<ul><li>1500 EGP per hired English-speaking candidate.</li><li>2000 EGP per hired bilingual or other language candidate (e.g., German, French, etc.).</li><li>No fixed salary. Payment is commission-based only.</li></ul>Earning ExampleYour earnings start from 5,000 EGP+ per month depending on performance. For example:<ul><li>If you refer 4 English-speaking candidates who get hired &rarr; you earn 6,000 EGP.</li><li>If you refer 7 bilingual candidates (e.g., German speakers) who get hired &rarr; you earn 14,000 EGP.</li></ul>Training &amp; SupportAll freelancers receive a short onboarding session and access to recruitment materials and templates to help them get started quickly. Continuous guidance and follow-up are provided by the QuickfirmX recruitment team.Career GrowthHigh-performing freelancers may be promoted to Team Lead or join our Partner Program, gaining access to higher commissions, additional training, and exclusive recruitment projects.Why Join QuickfirmX<ul><li>Egypt&rsquo;s leading call center hiring platform.</li><li>Transparent commission system.</li><li>Flexible, remote, and performance-driven work.</li><li>Support and growth opportunities available for top performers.</li></ul>FAQIs there a fixed salary? No, this role is commission-based only.Can I work while studying or working full-time? Yes, this role is fully flexible and part-time.Do I need recruitment experience? No, training and materials are provided.Job Types: Full-time, Part-time, Permanent, New gradBase Pay: From E&pound;5,000.00 per monthExpected hours: No less than 10 per week

Freelance Sourcer – Work Remotely with QuickfirmX

WOW24-7

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul>Job Types: Part-time, PermanentPay: E&pound;30,000.00 - E&pound;37,000.00 per monthExpected hours: 20 per weekApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Arabic/German/Kurdish/English)

Seoudi Supermarket

<div>
 We are seeking a skilled and creative
 
 Graphic Designer
 
 with a strong eye for retail branding to join our marketing team. You will be responsible for developing impactful visual content that drives shopper engagement and reflects our brand across multiple channels.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Design key visuals and marketing materials for retail campaigns and product launches.
 </li>
 <li>
 </li>
 <li>
 Create packaging designs for private label products (food &amp; non-food categories).
 </li>
 <li>
 </li>
 <li>
 Develop in-store visuals: POS materials, shelf talkers, signage, and display graphics.
 </li>
 <li>
 </li>
 <li>
 Maintain brand consistency across all touchpoints and ensure alignment with guidelines.
 </li>
 <li>
 </li>
 <li>
 Collaborate with cross-functional teams on creative briefs and project execution.
 </li>
 <li>
 </li>
 <li>
 Design digital assets for social media platforms, website banners, and email campaigns.
 </li>
 <li>
 </li>
 <li>
 Prepare print-ready artwork and coordinate with production vendors for quality delivery.
 </li>
 <li>
 </li>
 <li>
 Stay up to date with retail design trends, shopper behavior, and visual merchandising.
 </li>
 <li>
 </li>
 <li>
 Manage multiple design projects with tight deadlines in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Bachelor's degree in graphic design, Visual Communication, or related field.
 </li>
 <li>
 </li>
 <li>
 2&ndash;4 years of proven design experience, ideally within the retail or FMCG sector.
 </li>
 <li>
 </li>
 <li>
 Strong portfolio showcasing branding, packaging, and retail-related design work.
 </li>
 <li>
 </li>
 <li>
 Advanced skills in Adobe Illustrator, Photoshop, and InDesign.
 </li>
 <li>
 </li>
 <li>
 Solid understanding of layout, typography, and color theory.
 </li>
 <li>
 </li>
 <li>
 Familiarity with print production requirements and file setup.
 </li>
 <li>
 </li>
 <li>
 Bilingual &ndash; fluent in both Arabic and English (written and spoken).
 </li>
 <li>
 </li>
 <li>
 Strong time management, attention to detail, and ability to work under pressure.
 </li>
 <li>
 </li>
 <li>
 Team-oriented mindset with a passion for creativity and innovation.
 </li>
 </ul>
</div>

Junior Graphic Designer

<div>
 We are seeking a skilled and creative
 
 Graphic Designer
 
 with a strong eye for retail branding to join our marketing team. You will be responsible for developing impactful visual content that drives shopper engagement and reflects our brand across multiple channels.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Design key visuals and marketing materials for retail campaigns and product launches.
 </li>
 <li>
 Create packaging designs for private label products (food &amp; non-food categories).
 </li>
 <li>
 Develop in-store visuals: POS materials, shelf talkers, signage, and display graphics.
 </li>
 <li>
 Maintain brand consistency across all touchpoints and ensure alignment with guidelines.
 </li>
 <li>
 Collaborate with cross-functional teams on creative briefs and project execution.
 </li>
 <li>
 Design digital assets for social media platforms, website banners, and email campaigns.
 </li>
 <li>
 Prepare print-ready artwork and coordinate with production vendors for quality delivery.
 </li>
 <li>
 Stay up to date with retail design trends, shopper behavior, and visual merchandising.
 </li>
 <li>
 Manage multiple design projects with tight deadlines in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in graphic design, Visual Communication, or related field.
 </li>
 <li>
 2&ndash;4 years of proven design experience, ideally within the retail or FMCG sector.
 </li>
 <li>
 Strong portfolio showcasing branding, packaging, and retail-related design work.
 </li>
 <li>
 Advanced skills in Adobe Illustrator, Photoshop, and InDesign.
 </li>
 <li>
 Solid understanding of layout, typography, and color theory.
 </li>
 <li>
 Familiarity with print production requirements and file setup.
 </li>
 <li>
 Bilingual &ndash; fluent in both Arabic and English (written and spoken).
 </li>
 <li>
 Strong time management, attention to detail, and ability to work under pressure.
 </li>
 <li>
 Team-oriented mindset with a passion for creativity and innovation.
 </li>
 </ul>
</div>

Branding Graphic Designer

Fawaterak

<div>Job Summary: 
The Sales &amp; Account Manager will be responsible for managing and growing client relationships while ensuring customer satisfaction, retention, and activation. This role focuses on engaging inactive or low-usage clients, identifying upselling opportunities, and driving revenue growth through strong account management and consultative sales approaches.
Key Responsibilities: 
<ul>
<li>
Manage a portfolio of existing clients, ensuring high satisfaction and long-term retention.</li>
<li>Drive client activation by encouraging usage of the company&rsquo;s fintech products and services.</li>
<li>Identify cross-selling and upselling opportunities based on client needs and product offerings.</li>
<li>Build strong, trust-based relationships with clients through regular communication and follow-ups.</li>
<li>Collaborate with the onboarding and customer support teams to ensure a smooth client experience.</li>
<li>Analyze client performance and usage data to identify trends and suggest improvement actions.</li>
<li>Achieve monthly and quarterly retention and activation targets.</li>
<li>Prepare and present regular account performance reports to management.</li>
<li>Maintain accurate records of all account activities in the CRM system.</li>
<li>Stay updated on market trends, competitors, and fintech solutions to effectively communicate value propositions to clients.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li>
<li>2&ndash;4 years of experience in account management, customer retention, or B2B sales, preferably in a fintech or SaaS environment.</li>
<li>Strong communication, negotiation, and relationship-building skills.</li>
<li>Excellent command of English and Arabic (written and spoken).</li>
<li>Results-driven with a proactive and client-focused mindset.</li>
<li>Experience with CRM tools is a plus.</li></ul></div>

Sales & Account Manager (Retention & Activation)

Ethics HR

Business Financial Services Strategy:&#9679; Responsible for setting Business Financial Services strategy, growth and revenue contribution.&#9679; Ensures effective strategy execution is done through cross-functional collaborationProduct Management:&#9679; Manages the company's B2B FS product portfolio life cycle from strategic planning, Commercial design, and tactical activities to all business segments.&#9679; Accountable for customer segmentation for the B2B market&#9679; Accountable for all business product propositions, marketing and go-to-market deliverables.&#9679; From the business side and shall coordinate related activities for the consumer through the consumer team.Business Development:&#9679; Drive marketing, business development and sales teams activities to deliver on sales and revenue targets.&#9679; Setting the sales strategy and forecasting revenue through owning opportunity management activities end to end.&#9679; Liaise with all internal stakeholders and external partners to ensure new products successful launch of all propositions.Market &amp; Competitive Positioning:&#9679; Market research/competitive analysis to decide the latest features/propositions to be implemented on the product following up to achieve it.Job Type: Full-time

Head of Business Financial Services

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