dutch speaker – customer service representative Jobs in Giza

dutch speaker – customer service representative

german speaker – customer service representative Jobs in Giza

german speaker – customer service representative

bilingual b2b reservations agent (spanish & english) Jobs in Giza

bilingual b2b reservations agent (spanish & english)

customer service representative (eg) Jobs in Giza

customer service representative (eg)

customer support agent (arabic/german/kurdish/english) Jobs in Giza

customer support agent (arabic/german/kurdish/english)

customer support agent arabic german kurdish english

WOW24-7

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul>Job Types: Part-time, PermanentPay: E&pound;30,000.00 - E&pound;37,000.00 per monthExpected hours: 20 per weekApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Arabic/German/Kurdish/English)

QuickfirmX

We are hiring on behalf of our trusted partner TTEC, a global leader in customer experience solutions. This is your chance to join one of the top international call centers in Egypt and build a long-term career in customer service.About the Role &ndash; What You Will DoAs a Customer Service Representative (CSR 1) at TTEC, you will be the first point of contact for customers, ensuring they receive exceptional service and support. You&rsquo;ll handle incoming calls, chats, or emails, provide accurate information, and resolve inquiries efficiently while maintaining a positive and professional attitude.Your responsibilities include:<ul><li>Answer incoming communications from customers courteously and professionally.</li><li>Identify and understand customer needs, offering clear and effective solutions.</li><li>Conduct quick research using internal systems to resolve technical or account-related issues.</li><li>Document all interactions accurately and ensure proper follow-up.</li><li>Collaborate with your team to maintain service quality and achieve performance targets.</li><li>Work on rotational shifts (24/7) while maintaining high service standards.</li></ul>This role requires strong communication skills, attention to detail, and the ability to stay calm under pressure. You will receive full support and training to ensure your success in the role.Requirements<ul><li>Language Skills: German level C1 and English level B1.</li><li>Experience: Minimum of 6 months in a call center (customer service or related field).</li><li>Education: Graduates and dropouts are both eligible.</li><li>Excellent communication, problem-solving, and multitasking abilities.</li></ul>Benefits<ul><li>Attractive Salary: 44,681 EGP Gross.</li><li>Transportation: Available after 9 PM (door-to-door for females).</li><li>Social Insurance provided.</li><li>Work Location: Maadi, Cairo.</li><li>Working Hours: 8 hours per day + 1-hour break.</li><li>Days Off: 2 days weekly.</li></ul>Why Join TTEC?At TTEC, you&rsquo;ll work in a dynamic, international environment that values teamwork, career growth, and continuous learning. You&rsquo;ll receive professional training, performance incentives, and the opportunity to grow within one of the biggest global BPO leaders.If you&rsquo;re fluent in German, confident in English, and ready for a rewarding career, apply today through QuickfirmX &ndash; Egypt&rsquo;s #1 Platform for Call Center Jobs &ndash; and start your journey with TTEC!Apply Now via QuickfirmX &ndash; The First Call Center Platform in Egypt.Job Type: Full-timePay: E&pound;44,000.00 per month

German Speaker – Customer Service Representative

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
At Amazon, our mission is to be Earth&rsquo;s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We&rsquo;re making history and the good news is that we&rsquo;ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it&rsquo;s making sure we put smiles on customer&rsquo;s faces. 
 
Key job responsibilities 
As a Delivery Station Customer Service Agent, you will be responsible for: 
<ul><li>Communicating with customers directly on the telephone.</li><li>Empathizing, earning the trust and instilling confidence with the customer their issue can be resolved.
</li><li>Deep diving with the customer to remove barriers for delivery and providing accurate information with the expectations of delivery.</li><li>Providing exceptional attention to detail on every case and issue.</li><li>Proactively finding solutions to problems with limited guidance.</li><li>Establishing and cementing strong collaborative working relationships with multiple workgroups within station. Through face-to-face communication and virtual correspondence.</li><li>Communicating effectively with senior leadership to highlight barriers and form solutions.</li><li>Working confidently at pace with multiple online platforms and tech systems.</li><li>Working in a fast-paced environment, within a restricted time frame.</li><li>Working a Full-Time (40+ hours per week) schedule
</li><li>Work in an environment where the noise level varies and can be loud (hearing protection will be provided) 
</li></ul> 
 
 
A day in the life 
You&rsquo;ll be based at one of our last-mile delivery warehouses, where Amazon&rsquo;s leading logistics system operates. As orders are dispatched out on road for delivery, the DSL team will action parcels which have failed delivery. Receiving correspondence from Customer Service or our Delivery Service Partners (DSPs), you will reach out to the customer to update them on their failed or potential to fail delivery, deep dive to resolve the issue and work with the customer and DSPs to find a solution to ensure the parcel is delivered same day or on the next attempt. 
Within the logistics station, the DSL team are the only team who can connect to the customer directly. You are an integral part of the station and key to the resolution of delivery issues and connecting parcels with our customers. 
 
About the team 
Our mission is to be Earth&rsquo;s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers&rsquo; happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers&rsquo; most complex issues.
 
Within the DSL team, you will work as part of a nationwide team linked across different delivery sites throughout Egypt. We are dedicated to the very highest of standards in providing a first class delivery service and ensuring continued trust in all Amazon customers. 
 
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company</li></ul>
- - - Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity 
- - - Experience with Microsoft Office including Outlook, Word, and Excel 
- - - Speak, write, and read fluently in English, and have the ability to take direction in English 
- - - Speak, write, and read fluently in Arabic 
- - - - Advanced and adaptable interpersonal communication skills. 
- - - &bull; Familiarity and IT proficiency with multiple web browsers, data base searching and instant messenger tools. 
- - - &bull; Effective communication skills and the ability to build enduring professional relationships.<h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions</li></ul>
- - - &bull; Experience in an operational environment, such as logistics, retail, hospitality, or customer service 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Delivery Station Liaison, DSL

Company: QuickfirmX Location: Remote &ndash; Anywhere in Egypt Job Type: Freelance (Commission-Based) Industry: Recruitment / Call CenterAbout QuickfirmXQuickfirmX is Egypt&rsquo;s #1 hiring platform for Call Center jobs, connecting top talent with leading employers. We help companies find qualified candidates faster and more efficiently &mdash; with our motto: &ldquo;Quick Hires, Big Futures.&rdquo;About the RoleWe are looking for Freelance Sourcers to help us attract and refer candidates interested in Call Center roles across Egypt. This is a commission-based opportunity &mdash; ideal for students, graduates, or professionals seeking flexible, remote work.You will use social media platforms (Facebook, WhatsApp, Telegram, LinkedIn, etc.) to find job seekers and refer them to QuickfirmX.Key Responsibilities<ul><li>Source candidates for call center positions through social media or your personal network.</li><li>Share and promote available vacancies across online channels.</li><li>Refer interested and qualified candidates to QuickfirmX for screening.</li><li>Maintain communication with the recruitment team regarding candidate progress.</li></ul>Requirements<ul><li>Strong communication and social media skills.</li><li>Basic understanding of recruitment or willingness to learn.</li><li>Access to a smartphone or laptop with internet connection.</li><li>Self-motivated and target-driven.</li><li>Previous experience in sourcing or sales is a plus (not mandatory).</li><li>Students, fresh graduates, or part-time professionals are welcome.</li></ul>Benefits<ul><li>Work remotely from anywhere.</li><li>Flexible schedule (2 hours per day, 5 days per week).</li><li>Learn recruitment skills and grow your professional network.</li><li>Work beside your full-time job or studies.</li><li>Performance-based income with no earning limit.</li></ul>Commission Structure<ul><li>1500 EGP per hired English-speaking candidate.</li><li>2000 EGP per hired bilingual or other language candidate (e.g., German, French, etc.).</li><li>No fixed salary. Payment is commission-based only.</li></ul>Earning ExampleYour earnings start from 5,000 EGP+ per month depending on performance. For example:<ul><li>If you refer 4 English-speaking candidates who get hired &rarr; you earn 6,000 EGP.</li><li>If you refer 7 bilingual candidates (e.g., German speakers) who get hired &rarr; you earn 14,000 EGP.</li></ul>Training &amp; SupportAll freelancers receive a short onboarding session and access to recruitment materials and templates to help them get started quickly. Continuous guidance and follow-up are provided by the QuickfirmX recruitment team.Career GrowthHigh-performing freelancers may be promoted to Team Lead or join our Partner Program, gaining access to higher commissions, additional training, and exclusive recruitment projects.Why Join QuickfirmX<ul><li>Egypt&rsquo;s leading call center hiring platform.</li><li>Transparent commission system.</li><li>Flexible, remote, and performance-driven work.</li><li>Support and growth opportunities available for top performers.</li></ul>FAQIs there a fixed salary? No, this role is commission-based only.Can I work while studying or working full-time? Yes, this role is fully flexible and part-time.Do I need recruitment experience? No, training and materials are provided.Job Types: Full-time, Part-time, Permanent, New gradBase Pay: From E&pound;5,000.00 per monthExpected hours: No less than 10 per week

Freelance Sourcer – Work Remotely with QuickfirmX

Fawaterak

<div>Job Summary: 
The Sales &amp; Account Manager will be responsible for managing and growing client relationships while ensuring customer satisfaction, retention, and activation. This role focuses on engaging inactive or low-usage clients, identifying upselling opportunities, and driving revenue growth through strong account management and consultative sales approaches.
Key Responsibilities: 
<ul>
<li>
Manage a portfolio of existing clients, ensuring high satisfaction and long-term retention.</li>
<li>Drive client activation by encouraging usage of the company&rsquo;s fintech products and services.</li>
<li>Identify cross-selling and upselling opportunities based on client needs and product offerings.</li>
<li>Build strong, trust-based relationships with clients through regular communication and follow-ups.</li>
<li>Collaborate with the onboarding and customer support teams to ensure a smooth client experience.</li>
<li>Analyze client performance and usage data to identify trends and suggest improvement actions.</li>
<li>Achieve monthly and quarterly retention and activation targets.</li>
<li>Prepare and present regular account performance reports to management.</li>
<li>Maintain accurate records of all account activities in the CRM system.</li>
<li>Stay updated on market trends, competitors, and fintech solutions to effectively communicate value propositions to clients.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li>
<li>2&ndash;4 years of experience in account management, customer retention, or B2B sales, preferably in a fintech or SaaS environment.</li>
<li>Strong communication, negotiation, and relationship-building skills.</li>
<li>Excellent command of English and Arabic (written and spoken).</li>
<li>Results-driven with a proactive and client-focused mindset.</li>
<li>Experience with CRM tools is a plus.</li></ul></div>

Sales & Account Manager (Retention & Activation)

Juhayna Food Industries

<div>
 
 
 Job Purpose
 
 
 <ul>
 <li>
 Responsible for managing relationships with designated accounts, ensuring sales growth, and maximizing market share by implementing company strategies and maintaining a high standard of customer service
 </li>
 </ul>
 
 
 
 
 
 Key Accountabilities
 
 
 <ul>
 <li>
 Manage day-to-day sales activities and relationships with assigned retail accounts.
 </li>
 <li>
 Maintain a physical presence in the field daily to reinforce the account strategy, in-store execution &amp; adherence to agreements.
 </li>
 <li>
 Monitor and achieve sales targets, ensuring growth and profitability.
 </li>
 <li>
 Implement promotional activities and in-store merchandising strategies.
 </li>
 <li>
 Ensure product availability and correct placement in stores.
 </li>
 <li>
 Analyze sales data and provide feedback to senior management on market trends.
 </li>
 <li>
 Handle customer complaints and provide solutions to ensure client satisfaction.
 </li>
 <li>
 Coordinate with logistics to ensure timely delivery of products
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, or any related field.
 </li>
 <li>
 Proficiency in English &amp; Arabic, with strong verbal and written communication skills.
 </li>
 <li>
 From 0-2 years of proven experience in Sales, preferably within the FMCG sector.
 </li>
 <li>
 Strong interpersonal and relationship management skills, capable of working effectively with diverse stakeholders.
 </li>
 </ul>
 
 
</div>

Account Manager - Key Accounts

Explore 170+ Customer support agent arabic german kurdish english in Giza this October. Find roles across top companies and apply now to boost your career.

170 customer support agent arabic german kurdish english jobs IN Giza

Customer Support Agent (Arabic/German/Kurdish/English)

German Speaker – Customer Service Representative

German Speaker – Customer Service Representative

Delivery Station Liaison, DSL

Freelance Sourcer – Work Remotely with QuickfirmX

Sales & Account Manager (Retention & Activation)

Account Manager - Key Accounts