customer support representative (arabic/german/english) Jobs in Egypt

customer support representative (arabic/german/english)

associate customer service specialist Jobs in Egypt

associate customer service specialist

bilingual customer service representative (english & german) Jobs in Egypt

bilingual customer service representative (english & german)

bilingual expert | english and arabic Jobs in Egypt

bilingual expert | english and arabic

cloud resiliency engineer with english & german Jobs in Egypt

cloud resiliency engineer with english & german

bilingual customer service representative english german

Callnovo

<p><b>Company:</b> Callnovo<br/><b>Job Location:</b> Cairo, Egypt<br/><b>Job Type:</b> Full-time</p><p><b>Job Description:</b><br/>We are seeking a skilled Bilingual Customer Service Representative fluent in both English and German to join our team in Cairo. In this role, you will provide support for our electronic product line, serving customers across multiple channels.</p><p><b>Responsibilities:</b></p><ul><li>Handle customer inquiries and provide solutions via voice, chat, and email</li><li>Manage e-commerce after-sales service processes</li><li>Build positive customer relationships through professional communication</li><li>Maintain accurate records of customer interactions</li></ul><p><b>Requirements:</b></p><ul><li>Fluent in English and German (verbal and written)</li><li>1+ years of customer service experience</li><li>Experience with e-commerce after-sales service</li><li>College degree or equivalent</li><li>Excellent communication and problem-solving skills</li><li>Strong learning ability and reliable work history</li></ul><p><b>Schedule:</b></p><ul><li>Monday to Friday, 9:00 AM - 6:00 PM Berlin Time</li></ul><p><b>Benefits:</b></p><ul><li>Competitive compensation package</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Located in Cairo</li></ul><p><b>How to Apply:</b><br/>If you are a bilingual professional with customer service experience, we encourage you to apply. Please submit your application through our online portal. Our recruitment team will review your application and contact qualified candidates.</p><p><b>Apply now: https://callnovo.com/apply-now/</b></p><p>Job Type: Full-time</p><p>Pay: E&pound;190.00 - E&pound;240.00 per hour</p>

Bilingual Customer Service Representative (English & German)

<p><b>Company:</b> Callnovo<br/><b>Job Location:</b> Giza, Egypt<br/><b>Job Type:</b> Full-time</p><p><b>Job Description:</b><br/>We are seeking a skilled Bilingual Customer Service Representative fluent in both English and German to join our team in Giza. In this role, you will provide support for our electronic product line, serving customers across multiple channels.</p><p><b>Responsibilities:</b></p><ul><li>Handle customer inquiries and provide solutions via voice, chat, and email</li><li>Manage e-commerce after-sales service processes</li><li>Build positive customer relationships through professional communication</li><li>Maintain accurate records of customer interactions</li></ul><p><b>Requirements:</b></p><ul><li>Fluent in English and German (verbal and written)</li><li>1+ years of customer service experience</li><li>Experience with e-commerce after-sales service</li><li>College degree or equivalent</li><li>Excellent communication and problem-solving skills</li><li>Strong learning ability and reliable work history</li></ul><p><b>Schedule:</b></p><ul><li>Monday to Friday, 9:00 AM - 6:00 PM Berlin Time</li></ul><p><b>Benefits:</b></p><ul><li>Competitive compensation package</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Located in Giza</li></ul><p><b>How to Apply:</b><br/>If you are a bilingual professional with customer service experience, we encourage you to apply. Please submit your application through our online portal. Our recruitment team will review your application and contact qualified candidates.</p><p><b>Apply now: https://callnovo.com/apply-now/</b></p><p>Job Type: Full-time</p><p>Pay: E&pound;190.00 - E&pound;240.00 per hour</p>

Concentrix

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Egypt
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Due to our incredible growth, we&rsquo;re looking for Customer Service Advisors with German language skills ( Bilingual ) to help us deliver exceptional customer experiences for some of the world&rsquo;s biggest and most well-known brands.<h2 class="jobSectionHeader"><b>
Description</b></h2><p>
As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:</p><ul><li>
handling incoming inquiries from German customers via the phone, email and on online,</li><li>
providing support for customers to effectively resolve their queries,</li><li>
using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,</li><li>
updating our systems with complete and accurate details regarding your customer interactions.</li></ul><p><b>
Your Benefits:</b></p><ul><li>
Competitive salary</li><li>
A bright, modern and exciting place to work, with excellent staff facilities</li><li>
Performance related pay</li><li>
Voluntary Medical plan</li><li>
Transportation allowance</li><li>
Life insurance</li><li>
Annual reward and recognition events</li><li>
Holiday pay</li><li>
Access to training and development opportunities</li></ul><p><b>
Your Skills
</b></p><p>We know that customer service isn&rsquo;t for everyone. To be considered for this role, we&rsquo;ll need you to have the following:</p><ul><li>
Excellent <b>German</b> communication and interpersonal skills (written &amp; verbal)</li><li>
German Level B2 / English B1</li><li>
High school diploma</li><li>
3 -6 six months of relevant Customer Service experience (preferred)</li><li>
Highly motivated and strong work ethic.</li><li>
Courteous, friendly, and professional manner</li><li>
Strong computer skills and attention to detail</li><li>
Ability to work to deadlines and targets</li><li>
Flexibility in your approach to work to meet the changing needs of the business</li><li>
Ability to work as a team member, as well as independently</li></ul><p>
This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.</p><p><b>
About Us</b></p><p>
With 250,000 colleagues all over the world<b>, </b>we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.</p><p>
We&rsquo;re extremely passionate about the power of exceptional customer experiences, because we know, when someone has an amazing customer experience, it can be life changing!</p><p>
We&rsquo;re fanatical about our diverse and passionate people all across the world people. We see and love each of their individualities, because recognize that all our differences make us stronger together. That&rsquo;s why we show them how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.) Be true. Be you. Be with us... and together we will make new memories!</p><p><b>
Disclaimer
</b></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

German Game Changer - Customer Service

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Cairo, Egypt
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
Are you a <b>Bilingual?</b></div><p>
Do you have a good knowledge of <b>English</b> and speak one of these languages:</p><p><b>
German/Italian/French/Spanish/Portuguese/Russian/Hebrew/Czech/Turkish</b></p><p>
Then you could be perfect for our bilingual roles!</p><p>
As a result of our incredible growth, we&rsquo;re looking for Bilingual speakers to join our lively, fun-loving team join us in Concentrix Egypt sites to support us in providing exceptional experiences for some of the world&rsquo;s biggest and most well-known brands.</p><p>
We have multiple amazing sites in<b> Cairo-Smart Village, 6th October City. </b>where we offer exciting opportunities in the areas of<b> Customer Care, Technical Support, and Travel Advisor.</b></p><p><b>
Customer Care Opportunities:</b><br>
Our Customer Care teams are responsible for providing exceptional customer experiences via various channels &ndash; this could be supporting customers with anything from booking a fantastic holiday to arranging returns for that new pair of sneakers.</p><p><br>
<br>
<b>Travel Advisor Opportunities:
</b></p><p>Our travel advisors tailor the best holidays for our customers and advise on different aspects of travel a customer might have.</p><p><b>
Technical Support Opportunities:
</b></p><p>Our Technical Support advisors help clients resolve any technical issues they might have. If you have a problem-solving mindset and a passion for technology, then this could be the job for you!</p><p>
As a Technical Support Advisor, you will be handling incoming inquiries from customers via the phone, email, and online. You will also be using your knowledge of your client's products and/or services to enhance sales, brand loyalty, and the customer experience.</p><p><b>
Reimagine your career with Concentrix!</b></p><p><br>
<br>
<b>We offer:</b></p><ul><li>
Competitive remuneration with Reward and Recognition programs</li><li>
Comprehensive initial training and onboarding</li><li>
Constant support from your colleagues with coaching and mentoring opportunities</li><li>
Professional Development and Career Navigation programs to map out the steps in your development;</li><li>
Health and Wellbeing initiatives;</li><li>
Part of the additional benefits are Health and Life Insurance, a Multisport card, Transport allowance, a Bonus for important life events, Corporate discounts, and many more.</li></ul><p><b>
Apply now</b><b> and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!</b></p><p><b>
About us:</b></p><p>
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.</p><p>
We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, or any other characteristic.</p><p><br>
<br>
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching, and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more!</p></div></div></div><p></p>

Customer Service/ Technical Support Advisor - Egypt

Foundever

<div></div><div><div><div><div><div><b>Job Description:
</b><div><div><div><div>About Us</div>
</div><div><div>Foundever&reg; is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation.</div>
</div></div></div><div><b>Role Purpose</b></div>
<div>
The German Language Trainer will be part of the Language Academy within the Learning &amp; Development department, responsible for delivering high-quality German language training to adult learners in a BPO environment. The role focuses on spoken German, business communication, pronunciation, and cultural awareness to ensure agent readiness for German-speaking client accounts.</div>
<div><b>
Key Responsibilities</b></div>
<div><b>
Training Delivery</b></div>
<ul>
<li><div>Deliver German language training to <b>adult learners</b> supporting BPO and customer service operations.</div>
</li>
<li><div>Teach spoken German, pronunciation, grammar in context, and business/customer service communication.</div>
</li>
<li><div>Conduct role plays, call simulations, and real-life customer interaction scenarios.</div>
</li>
<li><div>Adapt training delivery to different proficiency levels and learning styles.</div>
</li>
</ul><div><b>Assessment &amp; Coaching</b></div>
<ul>
<li><div>Assess learners&rsquo; German language proficiency and identify individual and batch-level gaps.</div>
</li>
<li><div>Provide structured feedback and targeted improvement plans.</div>
</li>
<li><div>Monitor and track language progress to ensure readiness for production.</div>
</li>
</ul><div><b>Content Development</b></div>
<ul>
<li><div>Develop, adapt, and maintain German language training materials aligned with client and business requirements.</div>
</li>
<li><div>Ensure content supports quality standards, CSAT, and operational KPIs.</div>
</li>
</ul><div><b>Stakeholder Collaboration</b></div>
<ul>
<li><div>Work closely with Operations, Quality, and other L&amp;D stakeholders.</div>
</li>
<li><div>Support nesting and post-training phases with language coaching when required.</div>
</li>
<li><div>Provide language insights and recommendations to Team Managers and Quality teams.</div>
</li>
</ul><div><b>Reporting &amp; Documentation</b></div>
<ul>
<li><div>Maintain accurate training records, assessments, and attendance.</div>
</li>
<li><div>Share regular progress reports with L&amp;D leadership and operations.</div>
</li>
</ul><div><b>Required Qualifications &amp; Experience</b></div>
<ul>
<li><div>Bachelor&rsquo;s degree in German, Linguistics, Education, or a related field.</div>
</li>
<li><div><b>German language proficiency: C1&ndash;C2 (spoken and written) &ndash; MUST</b>.</div>
</li>
<li><div><b>English proficiency: B2 &ndash; MUST</b>.</div>
</li>
<li><div><b>Proven experience teaching languages to adults &ndash; MUST</b>.</div>
</li>
<li><div><b>Minimum 1+ years of experience in a BPO / call center training environment &ndash; MUST</b>.</div>
</li>
<li><div>Strong expertise in customer service and business communication.</div>
</li>
<li><div>Excellent facilitation, coaching, and classroom management skills.</div>
</li>
</ul><div><b>Preferred Qualifications (Advantage)</b></div>
<ul>
<li><div>Experience supporting <b>German-speaking customer service or technical support accounts</b>.</div>
</li>
<li><div>Exposure to international clients (DACH region preferred).</div>
</li>
<li><div>Teaching certifications such as <b>TELC Trainer, Goethe, TESOL, or CELTA</b>.</div>
</li>
</ul><div><b>What We Offer</b></div>
<ul>
<li><div>Be part of the <b>Language Academy</b> within a structured L&amp;D function.</div>
</li>
<li><div>Exposure to global clients and multilingual accounts.</div>
</li>
<li><div>Career growth and development within a multinational BPO.</div>
</li>
<li><div>Competitive compensation and continuous learning opportunities.</div>
</li>
</ul></div></div></div></div><div><div><div><div><div><p>Watch this video to get a sneak peak of the job in action</p></div></div></div></div></div></div><div></div>

German Language Trainer

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Egypt
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Due to our incredible growth, we&rsquo;re looking for Customer Service Advisors with German language skills to help us deliver exceptional customer experiences for some of the world&rsquo;s biggest and most well-known brands.<h2 class="jobSectionHeader"><b>
Description</b></h2><p>
As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:</p><ul><li>
handling incoming inquiries from German customers via the phone, email and on online,</li><li>
providing support for customers to effectively resolve their queries,</li><li>
using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,</li><li>
updating our systems with complete and accurate details regarding your customer interactions.</li></ul><p><b>
Your Benefits:</b></p><ul><li>
Competitive salary</li><li>
Customer Service German Only 13,000 to 15,000 EGP Gross.</li><li>
Customer Service German and English 14,000 to 16,000 EGP Gross.</li><li>
Technical Support German and English 17,000 to 19,000 EGP Gross.</li><li>
A bright, modern and exciting place to work, with excellent staff facilities</li><li>
Performance related pay</li><li>
Voluntary Medical plan</li><li>
Transportation allowance</li><li>
Life insurance</li><li>
Annual reward and recognition events</li><li>
Holiday pay</li><li>
Access to training and development opportunities</li></ul><p><b>
Your Skills
</b></p><p>We know that customer service isn&rsquo;t for everyone. To be considered for this role, we&rsquo;ll need you to have the following:</p><ul><li>
Excellent <b>German</b> communication and interpersonal skills (written &amp; verbal)</li><li>
High school diploma</li><li>
3 -6 six months of relevant Customer Service experience (preferred)</li><li>
Highly motivated and strong work ethic.</li><li>
Courteous, friendly, and professional manner</li><li>
Strong computer skills and attention to detail</li><li>
Ability to work to deadlines and targets</li><li>
Flexibility in your approach to work to meet the changing needs of the business</li><li>
Ability to work as a team member, as well as independently</li></ul><p>
This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.</p><p>
Do not miss this great job opportunity! Apply now:</p><p><b>
Hours:</b> 40 hours/week on a rotational shift pattern.</p><p><b>
About Us</b></p><p>
With 250,000 colleagues all over the world<b>, </b>we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.</p><p>
We&rsquo;re extremely passionate about the power of exceptional customer experiences, because we know, when someone has an amazing customer experience, it can be life changing!</p><p>
We&rsquo;re fanatical about our diverse and passionate people all across the world people. We see and love each of their individualities, because recognize that all our differences make us stronger together. That&rsquo;s why we show them how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.) Be true. Be you. Be with us... and together we will make new memories!</p><p><b>
Disclaimer
</b></p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

German Game Changer - Hurghada

WOW24-7

<p>We are looking for a part-time Dedicated Agent to join our partner company.<br/>This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.</p><p>Requirements</p><ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul><p>Responsibilities</p><ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul><p>Would be a plus</p><ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul><p>Work conditions</p><ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul><p>Job Type: Part-time</p><p>Pay: E&pound;30,000.00 - E&pound;36,000.00 per month</p><p>Expected hours: 20 per week</p><p>Application Question(s):</p><ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Representative (Arabic/German/English)

Explore 2172+ Bilingual customer service representative english german in Egypt this December. Find roles across top companies and apply now to boost your career.

2172 bilingual customer service representative english german jobs IN Egypt

Bilingual Customer Service Representative (English & German)

Bilingual Customer Service Representative (English & German)

German Game Changer - Customer Service

Customer Service/ Technical Support Advisor - Egypt

German Language Trainer

German Game Changer - Hurghada

Customer Support Representative (Arabic/German/English)