customer support representative (arabic/german/english) Jobs in Egypt

customer support representative (arabic/german/english)

associate customer service specialist Jobs in Egypt

associate customer service specialist

bilingual customer service representative (english & german) Jobs in Egypt

bilingual customer service representative (english & german)

bilingual expert | english and arabic Jobs in Egypt

bilingual expert | english and arabic

cloud resiliency engineer with english & german Jobs in Egypt

cloud resiliency engineer with english & german

customer support representative arabic german english

WOW24-7

<p>We are looking for a part-time Dedicated Agent to join our partner company.<br/>This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.</p><p>Requirements</p><ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul><p>Responsibilities</p><ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul><p>Would be a plus</p><ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul><p>Work conditions</p><ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul><p>Job Type: Part-time</p><p>Pay: E&pound;30,000.00 - E&pound;36,000.00 per month</p><p>Expected hours: 20 per week</p><p>Application Question(s):</p><ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Representative (Arabic/German/English)

Callnovo

<p><b>Company:</b> Callnovo<br/><b>Job Location:</b> Cairo, Egypt<br/><b>Job Type:</b> Full-time</p><p><b>Job Description:</b><br/>We are seeking a skilled Bilingual Customer Service Representative fluent in both English and German to join our team in Cairo. In this role, you will provide support for our electronic product line, serving customers across multiple channels.</p><p><b>Responsibilities:</b></p><ul><li>Handle customer inquiries and provide solutions via voice, chat, and email</li><li>Manage e-commerce after-sales service processes</li><li>Build positive customer relationships through professional communication</li><li>Maintain accurate records of customer interactions</li></ul><p><b>Requirements:</b></p><ul><li>Fluent in English and German (verbal and written)</li><li>1+ years of customer service experience</li><li>Experience with e-commerce after-sales service</li><li>College degree or equivalent</li><li>Excellent communication and problem-solving skills</li><li>Strong learning ability and reliable work history</li></ul><p><b>Schedule:</b></p><ul><li>Monday to Friday, 9:00 AM - 6:00 PM Berlin Time</li></ul><p><b>Benefits:</b></p><ul><li>Competitive compensation package</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Located in Cairo</li></ul><p><b>How to Apply:</b><br/>If you are a bilingual professional with customer service experience, we encourage you to apply. Please submit your application through our online portal. Our recruitment team will review your application and contact qualified candidates.</p><p><b>Apply now: https://callnovo.com/apply-now/</b></p><p>Job Type: Full-time</p><p>Pay: E&pound;190.00 - E&pound;240.00 per hour</p>

Bilingual Customer Service Representative (English & German)

<p><b>Company:</b> Callnovo<br/><b>Job Location:</b> Giza, Egypt<br/><b>Job Type:</b> Full-time</p><p><b>Job Description:</b><br/>We are seeking a skilled Bilingual Customer Service Representative fluent in both English and German to join our team in Giza. In this role, you will provide support for our electronic product line, serving customers across multiple channels.</p><p><b>Responsibilities:</b></p><ul><li>Handle customer inquiries and provide solutions via voice, chat, and email</li><li>Manage e-commerce after-sales service processes</li><li>Build positive customer relationships through professional communication</li><li>Maintain accurate records of customer interactions</li></ul><p><b>Requirements:</b></p><ul><li>Fluent in English and German (verbal and written)</li><li>1+ years of customer service experience</li><li>Experience with e-commerce after-sales service</li><li>College degree or equivalent</li><li>Excellent communication and problem-solving skills</li><li>Strong learning ability and reliable work history</li></ul><p><b>Schedule:</b></p><ul><li>Monday to Friday, 9:00 AM - 6:00 PM Berlin Time</li></ul><p><b>Benefits:</b></p><ul><li>Competitive compensation package</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Located in Giza</li></ul><p><b>How to Apply:</b><br/>If you are a bilingual professional with customer service experience, we encourage you to apply. Please submit your application through our online portal. Our recruitment team will review your application and contact qualified candidates.</p><p><b>Apply now: https://callnovo.com/apply-now/</b></p><p>Job Type: Full-time</p><p>Pay: E&pound;190.00 - E&pound;240.00 per hour</p>

<p>We are looking for a part-time Dedicated Agent to join our partner company.<br/>This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.</p><p>Requirements</p><ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul><p>Responsibilities</p><ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul><p>Would be a plus</p><ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul><p>Work conditions</p><ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul><p>Job Type: Part-time</p><p>Expected hours: 20 per week</p><p>Application Question(s):</p><ul><li>What is your German Level? </li><li>Are you open to work as a contractor?</li></ul>

Customer Support Agent (Arabic/German/English)

Foundever

<div></div><div><div><div><div><div><b>Job Description:
</b><div><div><div><div>About Us</div>
</div><div><div>Foundever&reg; is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation.</div>
</div></div></div><div><b>Role Purpose</b></div>
<div>
The German Language Trainer will be part of the Language Academy within the Learning &amp; Development department, responsible for delivering high-quality German language training to adult learners in a BPO environment. The role focuses on spoken German, business communication, pronunciation, and cultural awareness to ensure agent readiness for German-speaking client accounts.</div>
<div><b>
Key Responsibilities</b></div>
<div><b>
Training Delivery</b></div>
<ul>
<li><div>Deliver German language training to <b>adult learners</b> supporting BPO and customer service operations.</div>
</li>
<li><div>Teach spoken German, pronunciation, grammar in context, and business/customer service communication.</div>
</li>
<li><div>Conduct role plays, call simulations, and real-life customer interaction scenarios.</div>
</li>
<li><div>Adapt training delivery to different proficiency levels and learning styles.</div>
</li>
</ul><div><b>Assessment &amp; Coaching</b></div>
<ul>
<li><div>Assess learners&rsquo; German language proficiency and identify individual and batch-level gaps.</div>
</li>
<li><div>Provide structured feedback and targeted improvement plans.</div>
</li>
<li><div>Monitor and track language progress to ensure readiness for production.</div>
</li>
</ul><div><b>Content Development</b></div>
<ul>
<li><div>Develop, adapt, and maintain German language training materials aligned with client and business requirements.</div>
</li>
<li><div>Ensure content supports quality standards, CSAT, and operational KPIs.</div>
</li>
</ul><div><b>Stakeholder Collaboration</b></div>
<ul>
<li><div>Work closely with Operations, Quality, and other L&amp;D stakeholders.</div>
</li>
<li><div>Support nesting and post-training phases with language coaching when required.</div>
</li>
<li><div>Provide language insights and recommendations to Team Managers and Quality teams.</div>
</li>
</ul><div><b>Reporting &amp; Documentation</b></div>
<ul>
<li><div>Maintain accurate training records, assessments, and attendance.</div>
</li>
<li><div>Share regular progress reports with L&amp;D leadership and operations.</div>
</li>
</ul><div><b>Required Qualifications &amp; Experience</b></div>
<ul>
<li><div>Bachelor&rsquo;s degree in German, Linguistics, Education, or a related field.</div>
</li>
<li><div><b>German language proficiency: C1&ndash;C2 (spoken and written) &ndash; MUST</b>.</div>
</li>
<li><div><b>English proficiency: B2 &ndash; MUST</b>.</div>
</li>
<li><div><b>Proven experience teaching languages to adults &ndash; MUST</b>.</div>
</li>
<li><div><b>Minimum 1+ years of experience in a BPO / call center training environment &ndash; MUST</b>.</div>
</li>
<li><div>Strong expertise in customer service and business communication.</div>
</li>
<li><div>Excellent facilitation, coaching, and classroom management skills.</div>
</li>
</ul><div><b>Preferred Qualifications (Advantage)</b></div>
<ul>
<li><div>Experience supporting <b>German-speaking customer service or technical support accounts</b>.</div>
</li>
<li><div>Exposure to international clients (DACH region preferred).</div>
</li>
<li><div>Teaching certifications such as <b>TELC Trainer, Goethe, TESOL, or CELTA</b>.</div>
</li>
</ul><div><b>What We Offer</b></div>
<ul>
<li><div>Be part of the <b>Language Academy</b> within a structured L&amp;D function.</div>
</li>
<li><div>Exposure to global clients and multilingual accounts.</div>
</li>
<li><div>Career growth and development within a multinational BPO.</div>
</li>
<li><div>Competitive compensation and continuous learning opportunities.</div>
</li>
</ul></div></div></div></div><div><div><div><div><div><p>Watch this video to get a sneak peak of the job in action</p></div></div></div></div></div></div><div></div>

German Language Trainer

Explore 2512+ Customer support representative arabic german english in Egypt this December. Find roles across top companies and apply now to boost your career.

2512 customer support representative arabic german english jobs IN Egypt

Customer Support Representative (Arabic/German/English)

Customer Support Representative (Arabic/German/English)

Customer Support Representative (Arabic/German/English)

Bilingual Customer Service Representative (English & German)

Bilingual Customer Service Representative (English & German)

Customer Support Agent (Arabic/German/English)

German Language Trainer