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business development manager Jobs in Abu Dhabi

business development manager

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branch account manager

First Abu Dhabi Bank (FAB)

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 To effectively Supervise retail sales area to deliver sales targets, offer high level of customer service, and create a challenging and healthy environment where staff can develop. Manage staff to achieve cross sell ratio of 3.0 or greater.
 <br/>
 <br/>
 <strong>
  Core Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Generic Accountability
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure adequate staffing of retail sales department and raise any concerns to BM.
  </li>
  <li>
   Provide input on CSO&rsquo;s performance to the BM.
  </li>
  <li>
   Provide coaching, mentoring and guidance to CSO&rsquo;s
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Specific Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support BM in implementing retail sales change initiatives.
  </li>
  <li>
   Actively Sell / cross sell asset and liability products to new and existing Classic and advantage customer.
  </li>
  <li>
   Ensure retail sales performance meets KPI targets as per customer segments
  </li>
  <li>
   Supervise CSO performance by participating in and leading daily retail sales team meetings
  </li>
  <li>
   Attract new customers to branch through personal relations and existing customer referrals
  </li>
  <li>
   Monitor CSO daily operations and provide necessary authorizations
  </li>
  <li>
   Support CSO&rsquo;s by serving customers during peak times
  </li>
  <li>
   Assign tasks fairly to staff so that no work is left pending at day end
  </li>
  <li>
   Ensure that activities adhere to audit, risk, legal and policy requirements
  </li>
  <li>
   Provide direct coaching, mentoring and guidance to CSO&rsquo;s
  </li>
  <li>
   Identify staff training needs (products, systems, sales skills) and address them.
  </li>
  <li>
   Authorized Financial and Non-Financial transactions.
  </li>
  <li>
   Ensure proper control maintained for all unissued /undelivered credit cards, cheque books, Debit cards and PIN.
  </li>
  <li>
   Attend all incoming e-mail and provide response within 24 hours.
  </li>
  <li>
   Participate in and potentially lead daily retail sale team meeting.
   <br/>
   <br/>
  </li>
 </ul>
 All required branch reports to be reviewed and signed and retained for audit records
 <br/>
 <br/>
 <ul>
  <li>
   Ensure surprise check is conducted on required intervals.
  </li>
  <li>
   Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings
  </li>
  <li>
   NPS: - Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.
  </li>
  <li>
   Role of AML /Compliance Coordinator
  </li>
  <li>
   Custodian of Safe deposit locker
  </li>
  <li>
   Cash Vault custody
  </li>
  <li>
   Police alarm
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Specific Accountability
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work closely with BM to determine how to best achieve sales targets for Classic and Advantage customer and determine the best way to allocate targets among CSO staff
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in any discipline.
  </li>
  <li>
   10 years&rsquo; relevant experience in the banking sector with at least 5 years in similar positions of progressively increasing managerial responsibilities in the branch network function.
  </li>
 </ul>
</div>


Assistant Branch Manager

bankfab

<div><div>Job Description</div>
<div>
<div><b>JOB PURPOSE:
</b></div><p>Participate as well as lead audits covering the activities and processes of Branch Operations across the FAB Group. Thorough understanding of business/ relationship aspects, Branch Operations control dynamics, Branch Operations risk management processes and the regulatory environment, both in UAE and other relevant jurisdictions where FAB operates, provide assurance to Management by identifying weaknesses; reporting and escalating significant Audit findings in a timely manner; and agreeing action plans to address the issues raised.
</p><p>Act as the day-to-day contact with Management in Branch Operations Departments influencing change through providing advice. Provide input to EVP / SVP / VP &amp; Head of Audit / VP &amp; Senior Audit Manger on issues that have impact on the FAB Group as a whole. Assist in conducting special investigations, reviews, additional tasks as and when required by EVP / SVP / VP &amp; Head of Audit..<br>
</p><div></div><div><b>KEY ACCOUNTABILITIES:<br>
</b></div><div></div><p><b>Strategic Contribution
</b></p><ul><li>Assisting in the audit of FAB Group&rsquo;s Branch Operations functions and related activities in the UAE and across the international network (functional). Furthermore, Group Subsidiaries under Group Branch Operations governance will be covered.
</li><li>Ensure that Branch Operations audits are conducted in accordance with the objectives laid down in the Annual Plan and ensure that the work program is completed in an efficient and effective manner on or ahead of schedule. Inform Head of Audit of any potential delays and/or changes to the Annual Plan.
</li></ul><p><b>People Management
</b></p><p>In undertaking audits:
</p><ul><li>Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.
</li>Promote the organization&rsquo;s values and ethics in all activities within the team to support the establishment of a value driven culture within the bank.<br>
<li>
</li></ul><div></div><p><b>Budgeting and Financial Performance
</b></p><ul><li>Monitor the financial performance of given areas of activities versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.
</li></ul><p><b>Policies, Systems, Processes &amp; Procedures
</b></p><ul><li>Execute to established GIA Policies, Guidance Notes, Procedures and Practice Notes in undertaking all tasks. Provide input to the development of GIA practices as per industry standards and regulatory expectations.
</li><li>Review all the activities of the Units within Branch Operations portfolio in all the jurisdictions in which they operates to define and maintain the Audit Universe. Coordinate with other teams to ensure efficient and effective coverage
</li>Prepare and maintain a Risk Assessment of each of the Process Streams within the Branch Operations and applicable subsidiaries (e.g. international entity) as identified in the Audit Universe. In this respect, work with the businesses to promote periodic self-assessment of risks and controls.<br>
<li>
</li></ul><div></div>Establish/update and maintain Audit programs in the central audit management tool.<br>
<ul><li>
</li></ul><div></div>Conduct audits of the Processes within the Branch Operations and assess if:<br>
<ul><li>
</li></ul><div></div><ul><li>Divisional/Unit Line management have identified and classified the risks in their activities.
</li><li>Governance, risk management and control procedures are adequate, effective and efficient to reduce risks of errors, omissions and loss to acceptable levels at an acceptable cost.
</li><li>Improvements/enhancements to the governance, risk management and internal control structure are required.
</li>Data and transaction processing meets the required standards of reliability, integrity and availability.<br>
<li>
</li></ul><div></div><ul><li>The Division&rsquo;s/Unit&rsquo;s assets are being safeguarded.
</li><li>The use of resources is efficient and effective.
</li><li>Draft audit worksheets/ audit report submitted by auditors are properly reviewed and finalized.
</li><li>Audit Worksheets/Audit report is discussed and finalized with GIA management/client within 3 weeks of completion of fieldwork. Negotiate with Unit management to agree a documented Management Action Plan to resolve the issues raised.
</li></ul><p><b>Continuous Improvement
</b></p><ul><li>Lead the identification of change through continuous improvement of processes and practices considering global standards and changes in the business environment which demand proactive action plans.
</li></ul><p><b>Relationship Management
</b></p><ul><li>Develop and maintain effective business relationships with all relevant external/internal entities and stakeholders with the highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure the services required by the organization are delivered in the most effective manner.
</li><li>Act as the Audit Business Partner for Line Managers within Branch Operations teams and actively manage the relationship through regular meetings with Line Managers to promote this concept and identify emerging risks. Such meetings should also be used to discuss any material gaps between audit assessment or risks and controls and the businesses&rsquo; self-assessment.
</li><li>Ongoing consultancy/advice is provided to Unit management from a governance, risk management and control perspective for improvements in their processes to ensure effective and efficient controls, on the basis of market best practices.
</li><li>On an ongoing basis, ensure pending audit issues are followed up with Unit management and that all corrective actions are fully and properly implemented.
</li><li>Conduct any investigations/special reviews assigned by Head of Audit/GCAO.
</li></ul><p><b>Reporting
</b></p><div>Ensure that all functional reports are prepared timely and accurately and meet Group requirements, policies and quality standards.<br>
</div><div></div><p><b>Specific Accountability
</b></p><ul><li>Maintain up to date knowledge and understanding of Branch Operations control processes (e.g. Financial Delegation of Authority at Branches) and CBUAE regulatory reporting developments; drive necessary changes in Audit plan/working programs.
</li><li>Safeguard against potential loss and contributing to the Units/Departments systems and procedures, by reporting whether Branch Operations governance &amp; controls of FAB standards are effectively carried out and are efficient in the units/departments audited.
</li><li>Review the Branch Operations functions of the bank end to end and identifying areas of correction / improvement.
</li><li>Examine and comment on the process for the early recognition of problems (if any) and their remedial management to minimise the loss.
</li>Contribute towards the enhancement of relationship between GIA and stakeholders.<br>
<li>
</li></ul><div></div><div><b>QUALIFICATIONS &amp; EXPERIENCE:<br>
</b></div><div></div><p><b>Minimum Qualification
</b></p><ul><li>Bachelor&rsquo;s degree in Accounts &amp; Finance.
</li><li>Relevant post-graduate qualification and/or relevant professional qualification and/ or certification desirable.
</li></ul><p><b>Minimum Experience
</b></p><ul><li>Minimum 5 years&rsquo; relevant experience with an International Bank or Big 4. Internal Audit experience strongly preferred (but not mandatory).
 </li><li>Working knowledge of Internal Audit activities and processes and associated risks.
</li><li>Working knowledge of bank and audit policies and procedures, as well as Central Bank regulations, if relevant Self-directed, able to manage multiple tasks and ability to work under pressure.
</li><li>Good analytical skills.
</li></ul><div>Good verbal and written communication skills.</div></div></div><div></div>
<br><div><div>Responsibilities</div></div><div></div>
<br><div><div>Qualifications</div></div><div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
</div><div></div><br>
<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

AVP & Audit Manager, Branch Operations

SAGER Robotics Engineering

<p><b>Role Summary</b></p><p>We are seeking an Account Executive to support client relationships and drive business growth, working closely with sales, product, and operations teams. The role focuses on managing accounts end-to-end, from client engagement to project coordination, ensuring timely delivery and high customer satisfaction.</p><p>The ideal candidate has a civil or mechanical engineering background, enabling effective communication with technical stakeholders while translating client requirements into practical solutions. This role plays a key part in strengthening client partnerships and supporting revenue growth in a fast-paced environment.</p><p><b>Key Responsibilities</b></p><ul><li>Manage and grow a portfolio of client accounts, ensuring strong relationships and retention</li><li>Act as the main point of contact for clients, handling inquiries, requirements, and follow-ups</li><li>Coordinate with internal teams to ensure smooth project execution and timely delivery</li><li>Understand client needs and propose suitable solutions aligned with business offerings</li><li>Track project progress, budgets, and deliverables to ensure alignment with client expectations</li><li>Support sales efforts, including proposals, presentations, and contract discussions</li><li>Monitor account performance and identify opportunities for upselling or expansion</li><li>Maintain accurate records of client interactions, contracts, and project documentation</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Civil Engineering or Mechanical Engineering</li><li>2&ndash;3 years of experience in account management, sales, or client-facing roles</li><li>Strong communication and relationship management skills</li><li>Ability to understand technical concepts and translate them into client solutions</li><li>Good organizational and problem-solving skills</li><li>Comfortable working in a fast-paced, team-oriented environment</li></ul><p>Pay: AED1,000.00 - AED6,000.00 per month</p><p>Work Location: In person</p>

Account Executive (for Jordan branch)

<div><div>Job Description</div>
<div>
<ul><li><p>To assist in providing a high quality service desk, in line with CIB Account Services Role and responsibilities, initiate to quick resolution of complains, acting as the first line of services desk to provides with full support services to stakeholders, to assist and support team leader in being high quality service provider, by resolving the issue from the first time to avoid escalations, ensure all complains and logs resolved within standard timing and follow up with pending cases if any.
</p></li><li><p>To follow the Standard Operating Procedures (SOP&rsquo;s) for the assigned role, to assist the Team leader in all activities required to ensure the Service Delivery processing activities of the team are completed within the Service Limit Agreements (SLA&rsquo;s) for the activity in terms of Turnaround Times (TAT) Volume and Quality, Assist the Team leader in solving day-to-day problems and the implementation of continuous improvement project across the Team.</p></li></ul></div></div>
<br><div><div>Responsibilities</div>
<div>
<ul><li><div>This section shall not be customized to reflect accountabilities, which may be unique to one role. Please use Section 5 to capture any accountabilities specific to the role that are over and above those mentioned in this section.
</div></li><li><div>To ensure calls logged to the services desk are answered promptly, logged appropriately.
</div></li><li><div>Receiving the tickets/Requests for processing
</div></li><li><div>Dispatching/Distributing the ticket either offshore or onshore.
</div></li><li><div>Perform a variety of the day-to-day administrative and operational duties in the processing of the Team Work as directed by the Team Leader.
</div></li><li><div>Respond to email/calls enquiries and answer their questions within the guidelines instructed by Team Leader.
</div></li><li><div>Ensure full up to date knowledge and always understanding () of the structure of different service delivery products provided within the department and the relevant policies and procedures for such.
</div></li><li><div>Cover other colleagues&rsquo; duties in their absence/leave.
</div></li><li><div>Identify and monitor actual potential risk and take pro-active measures to control both the Bank and its Clients&rsquo; exposure to risk while reviewing any processing documentation and ensure that all relevant details are congruent with a clean, fully completed customer application from inception of the transaction to final collection.
</div></li><li><div>To notify senior management of any case of a serious nature
</div></li><li><div>To ensure services desk manager is made aware of possible breach in SLA&rsquo;s.
</div></li><li><div>To aim to increase the number of calls closed by the service desk on initial call.
</div></li><li><div>Aim to increase.
</div></li><li><div>Provide with daily KPI to Team Leader. Ensure full up to date knowledge and always understanding () of the structure of different service delivery products provided within the department all the relevant policies and procedures for such.
</div></li><li><div>Ensure that work (Internal &amp; External) is always dealt with in a respectful and professional manner that recognizes individual&rsquo;s choices, needs, and rights and encourages a working relationship based on encouragement, motivation, and support.
</div></li><li><div>Attend daily team huddle and performance board meeting, for being up to date with individual and team performance.
</div></li><li><p>Handling Account Confirmation Letter, Capital Letter, Debit Card, Cheque Book, Signature Verification, KRI, RCSA and uploading/reviewing SOP in the Archer System.
</p></li><li><div>Apply 5S principles, to maintain an organized, clean, and tidy physical and digital workspace (e. g. orderly workstation well organized files, emails, and network folders) that depicts professionalism.
</div></li><li><div>Review thoroughly all relevant transactions/applications to ensure there is no breaching of SOP and Policies before accommodating the transaction.<br>
</div></li></ul><div></div><div>Policies, Systems, Processes &amp; Procedures
</div><ul><li><div>Follow all relevant departmental policies, process, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
</div></li><li><div>Always demonstrate compliance to organization&rsquo;s values and ethics to support the establishment of a value drive culture within the bank.
</div></li></ul><div>Continuous Improvement
</div><ul><li><div>Contribute to the identification of opportunities and continuous improvement and sustainability of systems, process and practices considering global standards, productivity improvement and cost reduction.
</div></li></ul><div>Reporting
</div><ul><li><div>Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies, and quality standards.<br>
</div></li></ul><div></div><p><b>SERVICE
</b></p><ul><li><div>Carry out the functions with full integrity to ensure that all requests received are attended promptly and efficiently and there is no breach of service agreements.
</div></li><li><div>Establish effective / efficient communications with internal / external communications.
</div></li><li><div>Contact internal customers and maintain follow-up to ensure the closures of requests received.
</div></li><li><div>Act immediately and take appropriate actions to rectify if there is any internal error notified.
</div></li><li><div>Act as a point of contact between stakeholders and AMO
</div></li><li><div>Responsible to respond business enquiries received through various channels such as HELPDESK, Phone calls and Complaint Management System in a timely manner.
</div></li><li><div>Provide best solutions to inquiries and complaints post investigation &amp; in line with the policies and procedures
</div></li><li><div>Investigate complaint
</div></li><li><div>Assign BAU workload ensuring even distribution, in a timely manner and within the SLA.
</div></li><li><div>Understand business requirement and prioritize requests that are urgent or run a risk.
</div></li><li><div>Act as consultants to offshore team to provide the required support
</div></li><li><div>Maintains stakeholders&rsquo; confidence and protects operations by keeping information confidential.
</div></li><li><div>Any other duties and responsibilities assigned by Line Manager as and when it is required.
</div></li><li><p>Create OGL requests
</p></li><li><div>PVR submissions
</div></li><li><div>Complete any additional tasks assigned by management related to account services<br>
</div></li></ul><p></p><p><b>RISK
</b></p><ul><li><div>Ensure escalation and reporting of any identified risk and suggest and implement mitigating actions and controls to safeguard the Bank.
</div></li><li><div>Ensure timely and effective communication is maintained with internal customers taking utmost care in protecting the reputation of the bank.
</div></li><li><p>Identify risk and nature of issues and inquiries arising repeatedly. Ensure to escalate these identified risks to the Supervisor / Line Manager / Department Head within the Unit and be a part of the team designing the mitigating factors
</p></li></ul><p><b>PEOPLE
</b></p><ul><li><div>Maintain professionalism and effective communication with colleagues within the Unit and all other Departments
</div></li><li><div>Adhere to your individual duties and responsibilities and support the team to deliver service excellence
</div></li><li><div>Maintain collaboration between the team and other units that will ensure best service to the business and ultimately customers
</div></li><li><div>Ensure all staffs can deliver the tasks assigned and provide on the job, technical &amp; soft skill training and development if required.
 </div></li></ul><p><b>BUSINESS EFFICIENCY
</b></p><ul><li><div>Manage the work flows efficiently with the resources available without compromising on the risk and services. Provide improvement suggestions to enhance the quality and efficiency in our work resulting in best customer service.
</div></li><li><p>Maintain highly efficient turnaround time .<br>
</p></li></ul><p></p><p><b>AUTHORITIES </b>:
</p><ul><li><p>Act as per A &amp; O Manual</p></li></ul></div></div>
<br><div><div>Qualifications</div>
<div>
<ul><li><div>Bachelor&rsquo;s degree Preferable in Commerce, Banking, Finance
</div></li><li><div>3-5 relevant experience in the Banking sector
</div></li><li><div>Thorough knowledge of bank operations &amp; Administration
</div></li><li><div>Good knowledge of system and in technical areas
 </div></li><li><div>Good communication skills</div></li></ul></div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
</div><div></div><br>
<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

Senior Officer, CCB & IB Account Maintenance (Emiratized Role)

MTST

<p><b>About the Role </b>The Brand Manager will be responsible for managing our vendors. You will be the first point of contact for the vendor and have joint success plans while reporting to the business unit manager.<br/>The ideal candidate should be an experienced professional, with a proven background in AV. You will have a strong background in vendor management, stock and sales engagement. Forecasting and performance tracking is essential for this role.</p><p><b>Key Responsibilities </b></p><ul><li>Understand your vendor objectives and drivers to feed into relevant sales and marketing activity</li><li>Build strong relationships with vendor sales teams and communicate with them regularly</li><li>Ensure customer data is accurately maintained and regularly updated within the CRM/ERP systems</li><li>Collaborate with the marketing team to build and showcase a robust client reference portfolio.</li><li>Plan monthly stock orders based on sales forecasts</li><li>Track inventory levels, manage aging stock, and free up inactive stock.</li><li>Negotiate pricing, secure projects, and ensure price protection where needed</li><li>Coordinate closely with technical support and application teams to ensure effective client service and timely resolution of technical queries.</li><li>Prepare and present a comprehensive quarterly business plan outlining sales targets, key accounts, and strategic initiatives for the upcoming fiscal year.</li><li>Support the line manager in identifying and onboarding new sales partners and representatives across the Middle East.</li><li>Conduct commercial negotiations to secure orders under favorable financial and contractual terms.</li><li>Actively participate in sales initiatives, including client visits, calls, trade exhibitions, product demonstrations, and customer seminars.</li><li>Maintain knowledge of all product and service offerings of the company</li><li>Maintain an awareness of market trends and competitor activity</li></ul><p><b>Education, Experience, and Key Requirements: </b></p><ul><li>A Bachelor&rsquo;s degree in Engineering, Diploma or a related field</li><li>A minimum of 4&ndash;5 years of proven experience in business development within the AV industry</li><li>Familiarity with CRM and ERP systems is essential.</li><li>Strong sales acumen with a demonstrated history of achieving or exceeding targets.</li><li>Outstanding communication, interpersonal, and negotiation skills.</li><li>Strong presentation skills, with confidence in delivering tailored solutions to diverse audiences.</li><li>Highly focused and self-motivated</li><li>Exceptional verbal and written English communication</li><li>A valid local driving license is required for this role.</li></ul><p>Job Type: Permanent</p><p>Pay: AED6,000.00 - AED9,000.00 per month</p><p>Work Location: In person</p>

Branch Manager-Audio Visual Systems

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a dynamic and motivated Assistant Branch Manager to join our team in Abu Dhabi, United Arab Emirates. As part of our commitment to Emiratisation, this position is specifically designed for UAE nationals. The successful candidate will play a crucial role in supporting the Branch Manager in overseeing daily operations, driving business growth, and ensuring exceptional customer service.
 <br/>
 <br/>
 <ul>
  <li>
   Assist the Branch Manager in developing and implementing strategies to achieve branch performance targets
  </li>
  <li>
   Oversee daily branch operations, ensuring compliance with bank policies and regulatory requirements
  </li>
  <li>
   Manage and mentor a team of banking professionals, fostering a culture of excellence and continuous improvement
  </li>
  <li>
   Analyze financial data and prepare reports to support decision-making processes
  </li>
  <li>
   Identify and pursue business development opportunities to expand the branch's customer base
  </li>
  <li>
   Resolve complex customer issues and maintain strong relationships with high-value clients
  </li>
  <li>
   Collaborate with other departments to streamline processes and enhance operational efficiency
  </li>
  <li>
   Implement and monitor risk management protocols to safeguard the branch's assets and reputation
  </li>
  <li>
   Participate in local community events and initiatives to promote the bank's brand and services
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   UAE national, in line with Emiratisation initiatives
  </li>
  <li>
   Bachelor's degree in Business Administration, Finance, or a related field
  </li>
  <li>
   Minimum of 3-5 years of experience in banking or financial services, with previous management or supervisory experience preferred
  </li>
  <li>
   Strong leadership skills with the ability to motivate and develop team members
  </li>
  <li>
   Excellent analytical and problem-solving skills, with a keen attention to detail
  </li>
  <li>
   Proficiency in financial analysis, reporting, and risk management
  </li>
  <li>
   Advanced customer relationship management skills
  </li>
  <li>
   In-depth knowledge of UAE banking regulations and practices
  </li>
  <li>
   Familiarity with Emiratisation policies and initiatives
  </li>
  <li>
   Proficiency in banking software and systems
  </li>
  <li>
   Excellent communication skills in both English and Arabic
  </li>
  <li>
   Professional banking certifications (e.g., CBA, CAMS) are highly desirable
  </li>
  <li>
   Demonstrated ability to work in a fast-paced, dynamic environment
  </li>
  <li>
   Strong ethical standards and commitment to maintaining confidentiality
  </li>
 </ul>
</div>


Assistant Branch Manager - Emiratised Role

Quest Restaurant Management LLC

<p>Requirements:</p><ul><li>Experience in restaurants / caf&eacute;s / bar operations</li><li>UAE experience preferred</li><li>Good communication skills &amp; positive attitude</li><li>Immediate joiners preferred</li><li>Strong preference for candidates with <b>international hospitality exposure</b>, particularly from European and Eastern European service backgrounds (e.g. Serbia, Ukraine, Russia, Romania, Bulgaria, Kazakhstan, Czech Republic, etc.)</li><li>Additional languages such as Russian or other Eastern European languages are an advantage</li></ul><p>Job Description:</p><ul><li>Provide a professional level of service of food and beverage items to guests for dine-in, take away and delivery without compromising the quality or presentation of food</li><li>Have a detailed knowledge of all menu items, together with the ability to discuss the menu, ingredients, and daily or periodical promotions with customers</li><li>Cross-train for all F&amp;B service positions including table service (dine-in) &amp; call centre in the capacity of server /waiter/tress, whenever possible and following the correct procedures</li><li>Train in the use of the POS for delivery and dine-in orders, and assist in operation of the POS as required</li><li>Ensure dining area, service area, toilets and all common areas of the restaurant are clean and clear at all times</li><li>Carry plates, glasses and cutlery in a professional, safe way</li><li>Keep service stations tidy and clean at all times</li><li>Ensure that all work is executed in accordance with the prescribed Standard Operating</li><li>Procedures and Policies detailed in the Employee Handbook</li><li>Create and maintain a sound working relationship with all colleagues and personnel</li><li>Report to Supervisor or Branch Manager prior to leaving your station for break or at the end of the shift</li><li>Ensure all orders are received and processed accurately</li><li>Follow the SOP&rsquo;s provided relating to Service and Telephone Orders</li><li>Ensure you repeat the order to the customers and confirm each menu item and modifier choice verbally</li><li>Ensure all payments are received and processed accurately</li><li>Be familiar with the menu items, the ingredients, allergy information, promotions and if any menu item or ingredient is not available</li><li>Provide assistance and guidance to customers on all items of the menu (display an expert knowledge of all menu items)</li><li>Each service team member is obliged to promote additional menu items, make suggestions or recommendations and always aim to increase sales through upselling, suggestive selling and excellent customer service at all times</li><li>To be informative, friendly, communicative and professional with guests</li><li>Ensure that you update the Dispatcher, drivers and call center/service team with accurate customer address information as required</li><li>Ensure correct handling of all menu items ready for dine-in or take away, and complete</li><li>Adherence to quality standards</li><li>Ensure all tables are cleared and cleaned as quickly as possible after guests depart</li><li>To immediately bring to the attention of the Branch Manager or Supervisor the details of any issue, accident, complaint or equipment failure</li><li>To process the payment of all orders by cash or credit payment (including deliveries)</li><li>Close the POS at the end of the shift and count the collected cash and credit payments</li><li>Prepare the sales summary at the end of the day with all required details (according to the format provided)</li><li>Cross check the cash and credit payment in the summary and compare it to the readout from the POS then check the actual amount of the cash and credit card slips</li><li>Prepare the remittance of funds and deposit the collected funds in the drop box safe (if available)</li><li>Secure and arrange the cash float for money exchange</li><li>Prepare records of petty cash payments, with all supporting documents, and report to the Branch Manager or Supervisor</li><li>Immediately inform the Branch Manager of any suspicious circumstances or irregularities</li><li>Ensure change and floats are correct</li><li>Ensure drivers have sufficient change funds whilst on delivery duty, and ensure such amounts are returned in full at the end of their shifts</li><li>To identify potential new delivery areas and offices, buildings, and residential/commercial areas in which to distribute menus, flyers and promotional material</li><li>To conduct customer feedback calls following successful delivery to new delivery customers within a maximum of 24 hours</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED5,000.00 per month</p><p>Work Location: In person</p>

Service Team Member

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