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branch manager - oman Jobs in Lebanese Food Jobs In Muscat

branch manager - oman

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assistant manager - finance Jobs in Lebanese Food Jobs In Muscat

assistant manager - finance

business admin manager Jobs in Lebanese Food Jobs In Muscat

business admin manager

branch manager

TÜV SÜD

<div>
 <p>
  Job Title: Branch Manager - Oman
 </p>
 <p>
  Location: Muscat, Oman
 </p>
 <p>
  <br/>
 </p>
 <p>
  T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.
 </p>
 <p>
  Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 30,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  The Branch Manager is responsible for leading and managing all operations within the assigned country, ensuring achievement of business objectives including profitability, revenue growth, cash flow, and quality targets. The role requires strong commercial acumen, strategic leadership, and operational excellence to deliver sustainable business performance while maintaining the highest standards of customer service and compliance with corporate policies.
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Your Tasks
  </strong>
 </p>
 <ul>
  <li>
   Lead and oversee all business operations, administration, and financial performance within the country to ensure alignment with regional and global objectives.
  </li>
  <li>
   Take full accountability for profit and loss (P&amp;L), revenue, cash flow, and quality performance targets.
  </li>
  <li>
   Develop, propose, and implement the annual business plan and budget, including setting monthly, quarterly, and annual targets for growth and profitability.
  </li>
  <li>
   Monitor business performance and prepare regular performance reports and forecasts for regional management.
  </li>
  <li>
   Drive sales growth, identify new business opportunities, and ensure customer retention across all business units.
  </li>
  <li>
   Represent the organization in meetings, forums, and events with clients, partners, regulators, and other stakeholders in accordance with company policies and procedures.
  </li>
  <li>
   Lead, motivate, and manage the country team, including recruitment, performance management, capability development, and succession planning.
  </li>
  <li>
   Ensure operational excellence, compliance with T&Uuml;V S&Uuml;D&rsquo;s standards, and adherence to local laws and regulations.
  </li>
  <li>
   Conduct regular market research and competitor analysis to support strategic decision-making.
  </li>
  <li>
   Foster effective collaboration between business units, clients, vendors, and government bodies to strengthen business relationships and drive growth initiatives.
  </li>
  <li>
   Promote a culture of integrity, innovation, and continuous improvement within the country organization.
  </li>
 </ul>
 <p>
  <strong>
   Your Qualifications and Skills
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering or a related discipline.
  </li>
  <li>
   Postgraduate qualification (MBA or equivalent) in Business Management or Marketing is preferred.
  </li>
  <li>
   Minimum 10 years of progressive experience in business operations and management, including experience with multinational organizations.
  </li>
  <li>
   Demonstrated success in leading a business or large-scale operations, with strong understanding of financial management, sales, and business development.
  </li>
  <li>
   In-depth knowledge of the TIC industry, with proven ability to translate strategic goals into operational results.
  </li>
 </ul>
 <p>
  <strong>
   Your Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strategic and Analytical Thinking
  </li>
  <li>
   Financial and Commercial Acumen
  </li>
  <li>
   Leadership and People Development
  </li>
  <li>
   Customer Focus and Relationship Management
  </li>
  <li>
   Market Awareness and Business Development
  </li>
  <li>
   Effective Communication and Negotiation
  </li>
  <li>
   Integrity, Accountability, and Professionalism
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Area:
  </strong>
  Others
 </p>
 <p>
  <strong>
   Country/Region:
  </strong>
  Oman
 </p>
 <p>
  <strong>
   Job Location:
  </strong>
  Muscat
 </p>
 <p>
  <strong>
   Working Model :
  </strong>
  Field Work
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
  Full time / regular
 </p>
 <p>
  <strong>
   Company:
  </strong>
  TUV SUD ME Abu Dhabi
 </p>
</div>


Branch Manager

<p></p><div><div><div><div><div><div>Branch Manager - Oman
</div></div></div></div><div><div><div><div><p>T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.<br>
</p><p></p><p>Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
</p></div></div></div></div><div><div><div><div><p><b>Job Summary:
</b></p><p>The Branch Manager is responsible for leading and managing all operations within the assigned country, ensuring achievement of business objectives including profitability, revenue growth, cash flow, and quality targets. The role requires strong commercial acumen, strategic leadership, and operational excellence to deliver sustainable business performance while maintaining the highest standards of customer service and compliance with corporate policies.<br>
</p><p></p><p><b>Your Tasks
</b></p><ul><li>Lead and oversee all business operations, administration, and financial performance within the country to ensure alignment with regional and global objectives.
</li><li>Take full accountability for profit and loss (P&amp;L), revenue, cash flow, and quality performance targets.
</li><li>Develop, propose, and implement the annual business plan and budget, including setting monthly, quarterly, and annual targets for growth and profitability.
</li><li>Monitor business performance and prepare regular performance reports and forecasts for regional management.
</li><li>Drive sales growth, identify new business opportunities, and ensure customer retention across all business units.
</li><li>Represent the organization in meetings, forums, and events with clients, partners, regulators, and other stakeholders in accordance with company policies and procedures.
</li><li>Lead, motivate, and manage the country team, including recruitment, performance management, capability development, and succession planning.
</li><li>Ensure operational excellence, compliance with T&Uuml;V S&Uuml;D&rsquo;s standards, and adherence to local laws and regulations.
</li><li>Conduct regular market research and competitor analysis to support strategic decision-making.
</li><li>Foster effective collaboration between business units, clients, vendors, and government bodies to strengthen business relationships and drive growth initiatives.
</li>Promote a culture of integrity, innovation, and continuous improvement within the country organization.<br>
<li>
</li></ul><p></p><p><b>Your Qualifications and Skills
</b></p><ul><li>Bachelor&rsquo;s degree in Engineering or a related discipline.
</li><li>Postgraduate qualification (MBA or equivalent) in Business Management or Marketing is preferred.
</li><li>Minimum 10 years of progressive experience in business operations and management, including experience with multinational organizations.
</li><li>Demonstrated success in leading a business or large-scale operations, with strong understanding of financial management, sales, and business development.
</li><li>In-depth knowledge of the TIC industry, with proven ability to translate strategic goals into operational results.
</li></ul><p><b>Your Competencies
</b></p><ul><li>Strategic and Analytical Thinking
</li><li>Financial and Commercial Acumen
</li><li>Leadership and People Development
</li><li>Customer Focus and Relationship Management
</li><li>Market Awareness and Business Development
</li><li>Effective Communication and Negotiation
</li>Integrity, Accountability, and Professionalism<br>
<li>
</li></ul><p></p><p><b>What We Offer
</b></p><p>Competitive compensation package.
</p><p>Paid vacation and leave benefits.
</p><p><b>Additional Information
</b></p>Don&rsquo;t meet every single requirement? No problem &ndash; if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.<br>
<ul><li>
</li></ul></div></div></div></div><p></p><div><div><div><div><p>We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
</p></div></div></div></div><div><div><div><div>Work Area: Others
</div></div></div></div><div><div><div><div>Country/Region: Oman
</div></div></div></div><div><div><div><div>Job Location: Muscat
</div></div></div></div><div><div><div><div>Working Model: Field Work
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: TUV SUD ME Abu Dhabi
</div></div></div></div><div><div><div><div>Org Unit Code: MNGT
</div></div></div></div><div><div><div><div>Requisition ID: 2992
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

Branch Manager - Oman

<div>
 T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.
 <br/>
 <br/>
 Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Branch Manager is responsible for leading and managing all operations within the assigned country, ensuring achievement of business objectives including profitability, revenue growth, cash flow, and quality targets. The role requires strong commercial acumen, strategic leadership, and operational excellence to deliver sustainable business performance while maintaining the highest standards of customer service and compliance with corporate policies.
 <br/>
 <br/>
 <strong>
  Your Tasks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and oversee all business operations, administration, and financial performance within the country to ensure alignment with regional and global objectives.
  </li>
  <li>
   Take full accountability for profit and loss (P&amp;L), revenue, cash flow, and quality performance targets.
  </li>
  <li>
   Develop, propose, and implement the annual business plan and budget, including setting monthly, quarterly, and annual targets for growth and profitability.
  </li>
  <li>
   Monitor business performance and prepare regular performance reports and forecasts for regional management.
  </li>
  <li>
   Drive sales growth, identify new business opportunities, and ensure customer retention across all business units.
  </li>
  <li>
   Represent the organization in meetings, forums, and events with clients, partners, regulators, and other stakeholders in accordance with company policies and procedures.
  </li>
  <li>
   Lead, motivate, and manage the country team, including recruitment, performance management, capability development, and succession planning.
  </li>
  <li>
   Ensure operational excellence, compliance with T&Uuml;V S&Uuml;D&rsquo;s standards, and adherence to local laws and regulations.
  </li>
  <li>
   Conduct regular market research and competitor analysis to support strategic decision-making.
  </li>
  <li>
   Foster effective collaboration between business units, clients, vendors, and government bodies to strengthen business relationships and drive growth initiatives.
  </li>
  <li>
   Promote a culture of integrity, innovation, and continuous improvement within the country organization.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Qualifications And Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering or a related discipline.
  </li>
  <li>
   Postgraduate qualification (MBA or equivalent) in Business Management or Marketing is preferred.
  </li>
  <li>
   Minimum 10 years of progressive experience in business operations and management, including experience with multinational organizations.
  </li>
  <li>
   Demonstrated success in leading a business or large-scale operations, with strong understanding of financial management, sales, and business development.
  </li>
  <li>
   In-depth knowledge of the TIC industry, with proven ability to translate strategic goals into operational results.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strategic and Analytical Thinking
  </li>
  <li>
   Financial and Commercial Acumen
  </li>
  <li>
   Leadership and People Development
  </li>
  <li>
   Customer Focus and Relationship Management
  </li>
  <li>
   Market Awareness and Business Development
  </li>
  <li>
   Effective Communication and Negotiation
  </li>
  <li>
   Integrity, Accountability, and Professionalism
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 Competitive compensation package.
 <br/>
 <br/>
 Paid vacation and leave benefits.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Don&rsquo;t meet every single requirement? No problem &ndash; if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.
   <br/>
   <br/>
  </li>
 </ul>
 We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
 <br/>
 <br/>
 Work Area: Others
 <br/>
 <br/>
 Country/Region: Oman
 <br/>
 <br/>
 Job Location: Muscat
 <br/>
 <br/>
 Working Model : Field Work
 <br/>
 <br/>
 Employment Type: Full time / regular
 <br/>
 <br/>
 Company: TUV SUD ME Abu Dhabi
 <br/>
 <br/>
 Org Unit Code: MNGT
 <br/>
 <br/>
 Requisition ID: 2992
</div>


Skyline

<p><b>Job Title: Administrative Assistant</b></p><p><b>Location:</b> Oman<br/><b>Company:</b> Skyline Medical Requisites Trading L.L.C<br/><b>Job Type:</b> Full-Time</p><p><b>About Us</b></p><p>Skyline Medical Requisites Trading L.L.C is expanding its operations and will be opening a <b>new branch in Oman</b>. We provide professional services and solutions to the medical and healthcare sector across the region.</p><p><b>Job Description</b></p><p>We are looking for a reliable and organized <b>Administrative Assistant</b> to support the daily administrative operations of our new Oman branch. The ideal candidate will assist management, handle office coordination, and ensure smooth day-to-day office activities.</p><p><b>Key Responsibilities</b></p><ul><li>Handle daily administrative and office tasks.</li><li>Manage emails, phone calls, and correspondence.</li><li>Prepare and organize documents, reports, and records.</li><li>Coordinate with internal departments and external parties.</li><li>Support HR and management with basic administrative duties.</li><li>Maintain office supplies and filing systems.</li><li>Assist with scheduling meetings and appointments.</li></ul><p><b>Requirements</b></p><ul><li>Previous experience as an Administrative Assistant or similar role.</li><li>Good communication skills in <b>English</b> (Arabic is an advantage).</li><li>Basic knowledge of Microsoft Office (Word, Excel, Email).</li><li>Strong organizational and time-management skills.</li><li>Ability to work independently and as part of a team.</li><li>Must be based in <b>Oman</b> or willing to relocate.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package.</li><li>Professional working environment.</li><li>Opportunity to grow with a new and expanding branch.</li></ul><p><b>How to Apply:</b><br/>Please send your CV to: <b>hr@skyline-med.com</b></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Administrative Assistant

Bank Nizwa

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  To support the internal audit team by assisting in reviewing bank controls, identifying risks, ensuring compliance with policies, and helping improve the effectiveness of internal controls.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role is suitable for high-potential fresh graduates seeking to build a professional career in banking internal audit.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Performs professional internal auditing work.
  </li>
  <li>
   Work involves conducting performance, operational, financial and compliance audits.
  </li>
  <li>
   Provide consulting services to the organization&rsquo;s management and staff.
  </li>
  <li>
   Provide input to development of the annual internal audit plan.
  </li>
  <li>
   Maintain all organizational and professional ethical standards.
  </li>
  <li>
   Complete all internal audit work in compliance with The IIA&rsquo;s Standards.
  </li>
  <li>
   Works under limited supervision with moderate latitude.
  </li>
  <li>
   Assist in identifying and evaluating bank&rsquo;s audit risk areas.
  </li>
  <li>
   Perform audit procedures, including identifying and defining issues, developing criteria, reviewing and analyzing evidence, and documenting business processes and procedures.
  </li>
  <li>
   Conduct interviews, review documents, develop and administer audits.
  </li>
  <li>
   Compose audit reports, and prepares working papers.
  </li>
  <li>
   Develop and maintain productive team-oriented client and staff relationships.
  </li>
  <li>
   Pursue professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers.
  </li>
  <li>
   Represent internal audit on bank project teams and at management meetings.
  </li>
  <li>
   Perform related work as assigned by audit management.
  </li>
  <li>
   Act as Team Leader when assigned to an Audit as Team Lead and be fully responsible for the phases of Audit (Pre Audit Planning, Field Work, Review, Post Audit work such as reports finalization).
  </li>
  <li>
   Create project on Team Mate or similar and update all pertinent data / reports / samples required for audit of a branch/Unit
  </li>
  <li>
   Prepare Pre-Audit Planning and audit/review branch/unit accordingly.
  </li>
  <li>
   Prepare Branch/unit Introduction Letter/Email &amp; obtain signature of Head of Internal Audit Group.
  </li>
  <li>
   Download (ACL) and gather samples of bank functions and products.
  </li>
  <li>
   Review and Update all Standard Tests for Evaluating Performance Standards (STEPS) and follow while auditing the branch.
  </li>
  <li>
   Comprehend scope of products and functions dealt with in branches.
  </li>
  <li>
   Record findings, scan documents supporting the exceptions.
  </li>
  <li>
   Discuss the findings with Audit Supervisor.
  </li>
  <li>
   Merge all work of auditors on the project, sign off all electronic working paper and generate audit reports.
  </li>
  <li>
   Close all coaching notes (Team Mate or similar requirement).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Experience:
  </strong>
 </p>
 <ul>
  <li>
   0 years of experience required
  </li>
  <li>
   Fresh graduates are encouraged to apply
  </li>
  <li>
   Internship, academic projects, or audit-related coursework will be considered an advantage
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Educational Requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Accounting, Finance, Auditing, or a related discipline from a recognized university
  </li>
  <li>
   Minimum GPA: 3.0 and above (mandatory)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Professional Certifications (Preferred):
  </strong>
 </p>
 <ul>
  <li>
   CIA, CISA, CPA, ACCA, CA, ACFE
  </li>
  <li>
   Banking Audit, IT Audit, or Fraud Audit certifications are an added advantage
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Skills &amp; Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Internal Auditing &amp; Risk-Based Audits
  </li>
  <li>
   Internal Controls &amp; Compliance Assessment
  </li>
  <li>
   Strong analytical and problem-solving skills
  </li>
  <li>
   Audit planning, execution, and reporting
  </li>
  <li>
   Attention to detail and sound professional judgment
  </li>
  <li>
   Effective communication (written and verbal)
  </li>
  <li>
   Stakeholder engagement and interviewing skills
  </li>
  <li>
   Ability to manage deadlines and multiple assignments
  </li>
  <li>
   Team-oriented with leadership potential
  </li>
  <li>
   High ethical standards and professionalism
  </li>
 </ul>
 <p>
 </p>
</div>


Officer - Internal Audit

M J Global

<p>As Immigration Sales Executive, Target achievement through:</p><p>Planning &amp; Market Research</p><p>Sales, Marketing &amp; Business Development</p><p>Timely Reporting</p><p>Planning &amp; Market Research</p><p>Ensure Implementation of the marketing plan as laid down by the marketing department.</p><p>Conduct Market analysis and analyze the market trend</p><p>Planning of marketing &amp; branding strategies and their execution</p><p>Sales &amp; Marketing</p><p>Achieve the monthly and quarterly Sales targets as specified by the HO.</p><p>Responsible for generating number of clients and revenue in the different categories as per the objectives specified by the HO.</p><p>Manage relationships of clients, retaining &amp; enhancing relationships.</p><p>Anticipating, understanding and exceeding client expectations and needs, Identify new HNI clients for Residency/Citizenship by Investment market.</p><p>Achieving Personal Meeting with prospects as per weekly/monthly/quarterly target.</p><p>Follow Up with existing leads, applicant and clients for personalized relationship.</p><p>Conduct the required number of webinar, seminars &amp; presentations as specified by the HO.</p><p>Build Institutional Tie -Ups with prominent Institutes, Associations, Chambers of Commerce, Clubs etc.</p><p>Extend all cooperation and support to the customer care division for achieving customer service.</p><p>Social Media content creation for lead generation e.g. write ups, videos etc.</p><p>Reporting:-</p><p>Forward daily/weekly report on:</p><p>Number of Prospects contacted.</p><p>Number of qualified applicants contacted.</p><p>Number of clients made</p><p>b) Submit reports regarding client feedback/complaints to customer care department.</p><p>c) Submit daily reports of marketing activities/initiatives to Branch Manager/HO in the</p><p>specified format and at specified intervals.</p><p>Preferred: Must have a minimum of 2 years of experience in Sales field.</p><p>Must be fluent in English, Bengali, Hindi &amp; strong presentation skills.</p><p>Ability to work in a target-oriented environment.</p><p>Must have customer relationship management skills, Arrange meetings, time management, quick learner.</p><p>Our company products are Canada/Australia PR, PNP programs, Study visa, visit visa, work permits &amp; Business Immigration.</p><p>Job Type: Full-time</p><p>Pay: RO250.000 - RO300.000 per month</p><p>Language:</p><p>Bengali (Required)</p><p>Hindi (Required)</p><p>English (Required)</p><p>Experience: Minimum 2 years in Sales (Mandatory)</p><p>Job Type: Full-time (Immediate Hiring)</p><p>Education: Diploma (Preferred)</p><p>Job Type: Full-time</p><p>Pay: RO250.000 - RO300.000 per month</p>

Immigration Sales Executive

Thawani Pay

<div>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  Own the end-to-end digital experience across Thawani Pay&rsquo;s consumer and merchant products. This includes the Thawani Pay app, Mojab card and Mojab Go, international transfers, Sama offers, Athar, microfinancing, as well as Tajer App, Merchant Portal, Payment Gateway, and Payment Link experiences. The role ensures high-quality, intuitive, and conversion-focused UX that supports growth and customer satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Experience Ownership &amp; Design Strategy
  </strong>
 </p>
 <p>
  &middot; Own UX/UI for all key user journeys: registration, KYC, wallet/card setup, bill payments, transfers, remittances, insurance, Sama, Athar, Tawani Store purchases, Mojab Go groups, etc.
 </p>
 <p>
  &middot; Own UX/UI for all merchant journeys: onboarding, branch management, payment requests (QR, Payment Link), reconciliation, reporting via Tajer App and Merchant Portal.
 </p>
 <p>
  &middot; Define and maintain Thawani&rsquo;s design system (components, patterns, typography, colours, iconography) to ensure consistency across platforms.
 </p>
 <p>
  <strong>
   Data-Informed UX Optimisation
  </strong>
 </p>
 <p>
  &middot; Prioritise UX improvements based on:
 </p>
 <p>
  o Product analytics (Mixpanel / similar)
 </p>
 <p>
  o Session analysis (Hotjar / Clarity)
 </p>
 <p>
  o Customer care feedback and NPS/CSAT signals.
 </p>
 <p>
  &middot; Work with Product Analytics &amp; UX Insights Manager to convert behavioural insights into prioritised UX changes and experiments.
 </p>
 <p>
  <strong>
   Research &amp; Testing
  </strong>
 </p>
 <p>
  &middot; Establish a continuous UX research process: usability tests, user interviews, surveys, prototype testing, and competitor benchmarking (regional and global FinTechs).
 </p>
 <p>
  &middot; Translate research into clear problem statements, user journeys, wireframes, and high-fidelity designs.
 </p>
 <p>
  Delivery &amp; Stakeholder Collaboration
 </p>
 <p>
  &middot; Collaborate closely with Product Managers, Engineers, CRM, and Marketing to ensure designs are feasible, timely, and aligned with business outcomes.
 </p>
 <p>
  &middot; Provide detailed design specs and assets, support development teams through implementation, and participate in UAT focused on UX.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <p>
  &middot; 8&ndash;12+ years in UX/UI design, including several years in a leadership capacity.
 </p>
 <p>
  &middot; Experience in FinTech, payments, digital banking, or similarly complex app ecosystems is highly preferred.
 </p>
 <p>
  &middot; Strong portfolio that demonstrates mobile and web design in high-usage products, with evidence of improved conversion, retention, or NPS.
 </p>
 <p>
  &middot; Proficiency with Figma / Sketch / Adobe XD and familiarity with analytics and session recording tools.
 </p>
 <p>
  &middot; Strong communication skills; comfortable presenting to C-level and influencing roadmap decisions.
 </p>
</div>


UI & UX Manager

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UI & UX Manager