business analyst

crm business analyst

data & business analyst Jobs in Abu Dhabi

data & business analyst

data analyst

trading value chain optimisation business analyst / subject matter expert (sme) Jobs in Abu Dhabi

trading value chain optimisation business analyst / subject matter expert (sme)

business analyst consultant

RP International

<div>
 
 
 Language Requirement: Arabic (mandatory)
 
 
 
 
 Salary: 20K AED
 
 
 
 
 
 
 We are seeking a detail-oriented and proactive
 
 Business Analyst
 
 to bridge business requirements with technical solutions. The successful candidate will play a key role throughout the process and delivery lifecycle. From gathering requirements, validating solutions with technical teams, coordinating user acceptance testing (UAT), through to production delivery and end-user training.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 
 Requirement Gathering:
 
 Collect, document, and validate new business requirements in close collaboration with stakeholders.
 </li>
 <li>
 
 Analysis &amp; Documentation:
 
 Produce clear documentation including business requirements, functional specifications, and process flows.
 </li>
 <li>
 
 Solution Validation:
 
 Work closely with technical teams to ensure proposed solutions align with business needs.
 </li>
 <li>
 
 User Acceptance Testing (UAT):
 
 Coordinate and oversee UAT activities, ensuring feedback is captured and addressed.
 </li>
 <li>
 
 Delivery Management:
 
 Support the delivery process by ensuring solutions are tested, validated, and ready for production deployment.
 </li>
 <li>
 
 Process Lifecycle Management:
 
 Monitor and manage the full cycle from requirement definition through to implementation.
 </li>
 <li>
 
 Training &amp; Support:
 
 Provide training materials and conduct sessions for end-users, ensuring smooth adoption of new solutions.
 </li>
 <li>
 
 Continuous Improvement:
 
 Identify gaps in processes and recommend improvements to enhance efficiency and delivery quality.
 </li>
 </ul>
 
 
 
 
 Skills &amp; Qualifications
 
 <ul>
 <li>
 Proven experience as a Business Analyst in IT or related fields.
 </li>
 <li>
 Strong skills in requirement gathering, process documentation, and stakeholder communication.
 </li>
 <li>
 Knowledge of software delivery lifecycle (SDLC) and project management principles.
 </li>
 <li>
 Hands-on experience coordinating UAT and supporting delivery to production.
 </li>
 <li>
 Excellent analytical, problem-solving, and critical thinking abilities.
 </li>
 <li>
 Strong communication and presentation skills.
 </li>
 <li>
 Ability to work collaboratively with technical teams and business users.
 </li>
 </ul>
 
 
 
 
 Preferred
 
 <ul>
 <li>
 Experience with process automation or workflow tools.
 </li>
 <li>
 Familiarity with Agile or Waterfall methodologies.
 </li>
 <li>
 Industry certifications (e.g., CBAP, PMI-PBA) are an advantage.
 </li>
 </ul>
</div>

Business Analyst

DICETEK LLC

<div>The Business Analyst / Tester will be responsible for gathering the requirements and ensuring quality assurance during the implementation of Billing and Pricing system in the Bank. The BA/Tester works as part of the delivery team to document the detailed requirements using user journeys and user stories by engaging with business SMEs, developers and the product owner. The BA/ Tester is also responsible for developing User Acceptance Test (UAT) strategy and creating test scenarios and test cases based on business requirements and user Journeys and user stories. This role also demands the execution of the test cases and communicating the test results to internal and external stakeholders and to maintain direct relationships with SMEs and project teams. 
QUALIFICATIONS &amp; EXPERIENCE:
&#61607;Minimum 8+ years of overall experience with a minimum of 3 years in implementing Billing and Pricing solutions in Banks / Financial Institutions
&#61607;Must have experience in documenting user journeys and user stories.
&#61607;Must have in-depth knowledge of Transaction Banking products and channels.
&#61607;Must have experience of testing end-to-end Billing and Pricing Solutions and hands-on experience in Oracle Revenue Management and Billing system or SunTec Xelerate.
&#61607;Experience in working on corporate banking channels would be an added advantage
&#61607;Experience in working on Payment Hub implementation projects will be an added advantage.
&#61607;Experience with previous project deliveries for cash channels &ndash; Corporate Internet banking portals, LMS, DDS, WPS, Swift, UX UAE etc. will be an added advantage.</div>

Business Analyst / Tester

Inception

<div>
 
 Overview
 
 
 
 As a Business Analyst, you will be instrumental in ensuring that Inception&rsquo;s AI solutions meet the operational and strategic needs of our clients. This role requires strong analytical skills, client-focused problem-solving abilities, and expertise in understanding and translating client requirements into actionable insights for cross-functional teams. Working closely with customer success and delivery teams, you will support the Director - Customer Success in optimizing solution delivery, enhancing client satisfaction, and improving overall service quality.
 
 
 Inception is the UAE&rsquo;s national-scale enabler in AI Research and Development. Partnering with Microsoft's AI SaaS, we offer domain-specific Agentic AI Orchestrator platform utilizing reasoning agents for precise and cost-effective services. Our focus includes AI incubation, IP creation, applied AI R&amp;D, and AI investment products. By creating models tailored to specific domains and languages, we ensure superior accuracy and efficiency. Collaborating with top universities and industry giants to drive significant advancements in AI technology within the region.
 
 
 
 Responsibilities
 
 
 
 
 Client Requirements Gathering &amp; Analysis
 
 
 
 <ul>
 <li>
 Collaborate with clients to understand their business goals, challenges, and requirements, ensuring solutions are aligned with their strategic objectives.
 </li>
 <li>
 Conduct in-depth business analysis to translate client needs into technical requirements, workflows, and specifications for development and delivery teams.
 </li>
 <li>
 Document and maintain a detailed record of client requirements, use cases, and deliverables, providing clarity and direction throughout the solution lifecycle.
 
 
 </li>
 </ul>
 
 Data Analysis &amp; Insights Generation
 
 
 
 <ul>
 <li>
 Analyze client and operational data to identify trends, performance gaps, and opportunities for improvement, supporting data-driven decision-making.
 </li>
 <li>
 Generate actionable insights from data analysis to recommend enhancements in delivery processes and client engagement practices.
 </li>
 <li>
 Develop reports, dashboards, and visualizations to communicate key findings and progress updates to internal stakeholders and clients.
 
 
 </li>
 </ul>
 
 Process Improvement &amp; Optimization
 
 
 
 <ul>
 <li>
 Identify areas for process improvement within the delivery organization, proposing and implementing changes to enhance efficiency, quality, and client satisfaction.
 </li>
 <li>
 Collaborate with cross-functional teams to streamline delivery processes, enabling scalability and consistency in client experiences.
 </li>
 <li>
 Support the Director - Customer Success in implementing best practices for project management, documentation, and communication.
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration &amp; Stakeholder Management
 
 
 
 <ul>
 <li>
 Act as a liaison between client-facing and technical teams, ensuring clear communication and alignment on client requirements and delivery timelines.
 </li>
 <li>
 Work closely with product, engineering, and customer success teams to ensure smooth delivery and continuous improvement of solutions.
 </li>
 <li>
 Assist in coordinating workshops, training sessions, and regular client meetings, gathering feedback and documenting outcomes for continuous improvement.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Skills and attributes for success
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Computer Science, or a related field; advanced degree or certification in business analysis is a plus.
 </li>
 <li>
 3+ years of experience as a business analyst or in a similar role within a delivery-focused or technology-driven environment.
 </li>
 <li>
 Strong analytical and problem-solving skills, with a proven track record of translating client requirements into actionable insights.
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
 </li>
 <li>
 Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI) and familiarity with project management tools (e.g., Jira, Asana).
 </li>
 <li>
 Knowledge of AI, machine learning, or SaaS products is a plus, as well as experience in the financial or technology sectors.
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Inception community.
 
 
 
 What Working At Inception Offers
 
 
 
 
 
 Culture:
 
 
 An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
 
 
 
 
 Career:
 
 
 Outstanding learning, development &amp; growth opportunities via structured training programs and innovative, high-tech projects.
 
 
 
 
 Work-Life:
 
 
 A hybrid work policy to strike the perfect balance between office and home.
 
 
 
 
 Rewards:
 
 
 A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.
 
 
 
 If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
 
</div>

Undisclosed

<div>
 
 
 Position Overview
 
 
 
 We are seeking a skilled
 
 Cyber Security Business Analyst
 
 to join our team and support the development of secure and innovative cyber software products in Abu Dhabi.
 
 
 
 
 
 This role will involve gathering requirements, analyzing security implications, and ensuring software products are align with business goals, requirements, compliance standards and organizational goals.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Requirement Gathering and Analysis:
 
 
 <ul>
 <li>
 Collaborate with stakeholders to understand business objectives, security needs, and technical requirements for software development projects.
 </li>
 <li>
 Document detailed functional, non-functional, and security-related requirements to be used by the software teams.
 </li>
 </ul>
 
 
 Cybersecurity Focus:
 
 
 <ul>
 <li>
 Identify potential security risks during the requirements collection gathering.
 </li>
 <li>
 Ensure the incorporation of secure best practices (e.g., OWASP guidelines) in the product requirements documentation.
 </li>
 </ul>
 
 
 Collaboration and Communication:
 
 
 <ul>
 <li>
 Work closely with product owners, QA teams, developers and cybersecurity specialists to align security requirements with development goals.
 </li>
 <li>
 Serve as the primary liaison between business stakeholders and product team.
 </li>
 </ul>
 
 
 Compliance and Standards:
 
 
 <ul>
 <li>
 Ensure products meet regulatory compliance and industry standards (e.g., UAE IA, ISO 27001, NIST).
 </li>
 <li>
 Develop and maintain requirements documentation to support the development of our products.
 </li>
 </ul>
 
 
 Testing and Validation:
 
 
 <ul>
 <li>
 Collaborate with QA and security teams to document all the requirements, functional and non-functional acceptance criteria&rsquo;s and validate the effectiveness of implemented products.
 </li>
 </ul>
 
 
 Continuous Improvement:
 
 
 <ul>
 <li>
 Monitor emerging cybersecurity threats and trends to recommend updates to the documented requirements.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and Skills
 
 
 
 
 
 
 
 
 Education and Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Cybersecurity, Information Technology, Computer Science, or related field.
 </li>
 <li>
 5+ years of experience in business analysis with a focus on cybersecurity and software development projects.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Familiarity with requirements gathering and documentation, QA best practices and cyber security related with technical products and projects.
 </li>
 <li>
 Experience with cybersecurity frameworks and standards such as OWASP, NIST, or ISO 27001.
 </li>
 <li>
 Proficiency in tools for risk management, business analysis, QA tests and security testing.
 </li>
 </ul>
 
 
 Analytical and Communication Skills:
 
 
 <ul>
 <li>
 Strong ability to analyze complex requirements and translate them into actionable technical tasks and documentation.
 </li>
 <li>
 Excellent verbal and written communication skills in English to interact effectively with both technical and non-technical stakeholders.
 </li>
 </ul>
 
 
 Certifications (preferred):
 
 
 <ul>
 <li>
 Certifications such as CISSP, CISM, or CBAP are a plus.
 </li>
 </ul>
 
 
</div>

Presight

<div>
 
 Overview
 
 
 
 Presight is an ADX-listed public company with Abu Dhabi based G42 as its majority shareholder and is the region&rsquo;s leading big data analytics company powered by GenAI. It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive societal impact. Presight excels at all-source data interpretation to support insight-driven decision-making that shapes policy and creates safer, healthier, happier, and more sustainable societies. Today, through its range of GenAI-driven products and solutions, Presight is bringing Applied AI to the private and public sector, enabling them to realize their AI strategy and ambitions faster.
 
 
 
 Position Overview
 
 
 
 We are looking for a growth-oriented Business Analyst to join the team at Presight! This role will focus on analyzing business processes, identifying opportunities for improvement, and supporting data-driven decision-making across the organization
 
 
 
 Responsibilities
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
 </li>
 <li>
 Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
 </li>
 <li>
 Create and implement precise management plans for every project, with attention to transparent communication at all levels
 </li>
 <li>
 Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
 </li>
 <li>
 Determine and develop user requirements for systems in production, to ensure maximum usability
 </li>
 <li>
 Partner with stakeholders across business units develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
 </li>
 <li>
 Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
 </li>
 <li>
 Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
 </li>
 <li>
 Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
 </li>
 <li>
 Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
 </li>
 <li>
 Act as Subject Matter Expert (SME) on energy &amp; utility pre-sales and delivery, ensuring sector-specific requirements are accurately captured and translated into technical solutions
 </li>
 <li>
 Understand electricity and water demand, generation, transmission, and distribution mechanism and process of value realization
 </li>
 <li>
 Contribute domain expertise to the design and validation of demos, prototypes and use cases
 </li>
 <li>
 Support the evaluation of compliance requirements, efficiency requirements, and sustainability requirements specific to Abu Dhabi&rsquo;s power and water sector, covering regulator and operator in the ecosystem
 </li>
 <li>
 Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management, and Governance of Organizations policies, procedures, plans, and related risk assessments.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Five or more years of experience in analytics and systems development
 </li>
 <li>
 Proven analytical abilities
 </li>
 <li>
 Experience in generating process documentation and reports
 </li>
 <li>
 Strong working knowledge of relevant Microsoft applications, including Visio
 </li>
 <li>
 Excellent communication skills, with an ability to translate data into actionable insights
 </li>
 <li>
 Solid background in power systems planning or operations, with hands-on experience in utilities or energy sector projects
 </li>
 <li>
 Proficiency in interpreting sector data sets (e.g., load forecasts, generation dispatch, water production and power flows) and translating them into actionable requirements
 </li>
 <li>
 Bachelor&rsquo;s degree (or equivalent) in information technology or computer science
 </li>
 <li>
 Proven ability to manage projects and user testing
 </li>
 <li>
 CBAP certification
 </li>
 <li>
 Experience with data visualization tools like Power BI, Kibana etc
 </li>
 <li>
 High proficiency in technical writing
 </li>
 <li>
 Working experience in utility / energy companies or Master&rsquo;s degree in electrical engineering, energy systems, and related discipline
 </li>
 <li>
 Experience with industry-standard tools for power system analysis and planning (e.g., PSS&reg;E, DIgSILENT PowerFactory, or equivalent)
 </li>
 <li>
 Knowledge of Abu Dhabi and UAE energy-water regulatory frameworks, visions and programs, and Net Zero 2050 initiatives
 
 
 </li>
 </ul>
 Join us at Presight, where we offer a culture of innovation, outstanding career growth opportunities, and competitive rewards. If you're eager to conquer new frontiers in AI and thrive in a dynamic environment, we welcome you to our community.
 
 
 
 What Working At Presight Offers
 
 
 
 
 Culture
 
 : An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
 
 
 
 Career
 
 : Accelerate your career through high-impact projects and access to resources for continuous growth and learning opportunities.
 
 
 
 Rewards
 
 : A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.
</div>

ROI Healthcare Solutions

<div>Job Title: Epic HIM/3M Analyst 
Start Date: ASAP 
Duration: 1 year could extend to 2 years 
Location: Abu Dhabi 
Travel: Client is seeking an Analyst that will relocate to Abu Dhabi 
 
Job Description 
We are seeking an experienced Epic HIM / 3M Analyst to support and optimize our Health Information Management (HIM) and coding operations in a large healthcare system. This role is responsible for maintaining seamless integration between Epic&rsquo;s HIM module and 3M Health Information Systems (HIS), ensuring accuracy, compliance, and efficiency in the clinical documentation and coding workflow. 
 
Responsibilities
<ul><li>Support Epic HIM workflows, including medical record completion, deficiency tracking, release of information (ROI), and chart correction.</li>
<li>Administer and maintain 3M applications, including 3M 360 Encompass, Encoder, and Grouper systems.</li>
<li>Manage and troubleshoot the integration between Epic and 3M, including HL7/FHIR interfaces that transfer clinical documentation and coded data.</li>
<li>Collaborate with HIM, Coding, and Clinical Documentation Improvement (CDI) teams to ensure accurate coding and DRG assignment.</li>
<li>Participate in system upgrades, testing, and validation for both Epic and 3M platforms.</li>
<li>Monitor data workflows between Epic and 3M to ensure timely and accurate processing of coded records.</li>
<li>Develop and maintain user documentation, training materials, and workflow guides.</li>
<li>Partner with Revenue Cycle and IT teams to optimize coding workflows and improve reimbursement efficiency.</li>
<li>Provide end-user support and act as a liaison between HIM operations and IT.</li>
</ul>
 
Requirements
<ul><li>Epic HIM certification (Release of Information, Deficiency Tracking, or Identity preferred).</li>
<li>Experience with 3M HIS applications such as 3M 360 Encompass, Encoder, or Grouper.</li>
<li>Working knowledge of ICD-10, CPT, DRG, and CDI workflows.</li>
<li>Strong understanding of HL7 interfaces and data exchange between Epic and external systems.</li>
<li>Bachelor&rsquo;s degree in Health Information Management, Information Technology, or related field (or equivalent experience).</li>
</ul>
 
When working with ROI as an hourly W2 consultant, you are eligible for competitive benefits including Health, Dental, Vision, 401k, and a great culture/ working environment. 
 
#LI-JG1 
#LI-Remote</div>

HIM 3M Analyst

Dicetek LLC

<div>
 
 Role Overview
 
 
 
 We are initiating a CRM Transformation program and are seeking experienced CRM Business Analysts to join our team. The role involves working closely with business and technology teams to drive requirements, ensure alignment with banking processes, and support delivery in an agile environment.
 
 
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Strong CRM expertise (Salesforce preferred) &ndash; must
 </li>
 <li>
 Banking industry experience (Retail, Corporate, or Private Banking &ndash; mix &amp; match acceptable) &ndash; preferred
 </li>
 <li>
 Hands-on Agile methodology knowledge &ndash; must
 </li>
 <li>
 Exposure to AI/automation in CRM &ndash; preferred
 </li>
 <li>
 Excellent communication and stakeholder management skills
 </li>
 <li>
 Quick availability / immediate joiners &ndash; preferred
 </li>
 </ul>
</div>

CRM Business Analyst

Explore 814+ Business analyst consultant in Abu Dhabi this October. Find roles across top companies and apply now to boost your career.

814 business analyst consultant jobs IN Abu Dhabi

Business Analyst

Business Analyst / Tester

Business Analyst

Business Analyst

Business Analyst

HIM 3M Analyst

CRM Business Analyst