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business analyst health insurance functional

GSSTech Group

<div>Job Summary
We are looking for a Business Analyst &ndash; Functional with strong experience in the Health Insurance domain. The candidate will act as a bridge between business stakeholders, IT teams, and Third-Party Administrators (TPA) to ensure smooth implementation, enhancement, and support of health insurance systems and processes.
The ideal candidate should have solid knowledge of health insurance operations, policy administration, claims processes, and regulatory requirements, with the ability to translate business needs into functional specifications.
Key Responsibilities<ul><li>
Work closely with business users, IT teams, and TPA partners to gather and document business requirements.
</li><li>Analyse health insurance business processes, including policy lifecycle, claims management, underwriting, and provider network management.
</li><li>Translate business requirements into functional specifications, use cases, and process flows.
</li><li>Support system implementation, enhancements, and integration projects related to health insurance platforms.
</li><li>Coordinate with TPA systems and internal IT teams to ensure seamless data exchange and process integration.
</li><li>Conduct gap analysis and recommend system or process improvements.
</li><li>Participate in UAT (User Acceptance Testing) and validate system functionality against business requirements.
</li><li>Support issue resolution by working with IT teams and business stakeholders.
</li><li>Prepare documentation including BRD, FRD, test cases, and user guides.
</li><li>Ensure solutions comply with insurance regulations and organizational policies.
</li></ul>Required Skills<ul><li>
Strong understanding of Health Insurance business processes.
</li><li>Experience working with TPA systems and insurance platforms.
</li><li>Ability to prepare BRD, FRD, use cases, and process documentation.
</li><li>Experience in requirements gathering, stakeholder management, and UAT coordination.
</li><li>Good understanding of system integrations and data flows between insurance systems.
</li><li>Strong analytical and communication skills.
</li></ul>Preferred Qualifications<ul><li>
Experience working in insurance companies or healthcare insurance providers.
</li><li>Familiarity with insurance core systems or policy administration systems.
</li><li>Knowledge of regulatory requirements in the insurance sector.
</li><li>Experience working in Agile or hybrid project environments.
</li></ul>Education
Bachelor&rsquo;s degree in Business Administration, Information Systems, Computer Science, or related field.</div>

Business Analyst - Health Insurance (Functional)

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5><div>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better. 
</div> 
 
We are seeking a Business Analyst to support the delivery of a ERP transformation program, replacing multiple existing finance systems with a unified platform across several companies. The role will work closely with a Business Process Lead, to support the design, documentation and implementation of standardised finance and procurement processes. 
 
This is a 36-month fixed-term contract based in Dubai, with 5 days per week in the office.
In this role, you will:
<ul><li>Support the Business Process Lead in documenting current (as-is) and defining future (to-be) finance and procurement processes as part of the ERP implementation.
</li><li>Gather, analyse, and document business requirements, translating them into clear functional specifications for the ERP implementation team.
</li><li>Develop and maintain process documentation, workflows, and business scenarios aligned with design standards and program governance.
</li><li>Participate in design workshops and support the evaluation of ERP solutions to ensure alignment with standardise processes.
</li><li>Assist with testing activities, including preparation of test scenarios, coordination of user acceptance testing (UAT), and support in resolving functional issues.
</li>Work closely with stakeholders across finance, procurement, IT and implementation partners to ensure readiness for deployment and successful adoption across participating entities. 
<li>
</li></ul> 
<h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you must meet the below requirements: 
 
<ul><li>Degree or Honours (12+3 or equivalent) in Business, Finance, Accounting, Information Systems, Supply Chain, or a related discipline.
</li><li>5+ Years professional experience working as a Business Analyst within large-scale ERP or enterprise transformation programmes.
</li><li>Strong understanding of Finance and Procurement processes.
</li><li>Ability to analyse, document and improve finance and procurement processes, translating operational needs into structured process flows and requirements.
</li><li>Experience working with Cloud-based ERP platforms, supporting requirements definition, process mapping, and functional design.
</li><li>Ability to work effectively with multiple stakeholders across finance, procurement, IT and implementation partners facilitating workshops and ensuring alignment across multiple entities.
</li><li>Ability to identify process gaps, assess impacts, and support the resolution of functional issues during design, build and testing phases.
</li>Experience supporting system integration testing and user acceptance testing, including development of test scenarios and validation of system functionality against business requirements. 
<li>
</li></ul> 
Leadership Role: No
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary, alongside travel benefits that are exclusive to our industry, including discounted flights and hotel stays around the world. This role also offers an excellent leave and healthcare package, transport benefits, life insurance, and more. 
 
Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our careers website: www.emirates.com/careers</div>

Business Analyst

Jorofy Private Limited

Muscat, Oman Onsite (Relocation Mandatory)Business Analyst &ndash; Wholesale Banking SystemsTo support Wholesale Banking transformation and system enhancement initiatives by acting as a liaison between business stakeholders, IT teams, and vendors, ensuring accurate requirement gathering, solution alignment, and successful delivery of Wholesale Banking systems.Key Responsibilities<ul><li>Support Wholesale Banking transformation and system enhancement initiatives.</li><li>Act as liaison between business stakeholders, IT teams, and vendors.</li><li>Elicit and document business, functional, and non-functional requirements.</li><li>Prepare BRDs, functional specifications, and user stories.</li><li>Develop process maps, workflows, use cases, and data flow diagrams.</li><li>Facilitate workshops, walkthroughs, and requirement sign-off sessions.</li><li>Ensure requirements align with business strategy and IT architecture.</li><li>Collaborate with Operations, Risk, Compliance, and Finance teams.</li><li>Support SIT and UAT planning, execution, and defect resolution.</li><li>Validate test cases and clarify requirements during testing cycles.</li><li>Manage change requests and perform impact assessments.</li><li>Ensure compliance with regulatory, security, and performance standards.</li><li>Maintain documentation traceability and version control.</li><li>Support production rollout and post-implementation stabilization.</li><li>Build strong stakeholder relationships and resolve requirement gaps.</li></ul>Qualification and Skills :<ul><li>Minimum of 5+ years of experience as a Business Analyst in banking or financial services preferably in Oman or GCC</li><li>Strong exposure to Wholesale Banking systems, including Corporate and Business Banking, Transaction Banking, Trade Finance, and Lending</li><li>Experience working with vendor-led implementations and internal IT delivery teams</li><li>Hands-on involvement in UAT, change management, and production rollout support</li><li>Business Analysis certification (CBAP, CCBA, PMI-PBA, or equivalent) &ndash; Preferred</li></ul>Apply at:careers@enums.coJob Type: Full-timeJob Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Business Analyst (Wholesale Banking Systems): 5 years (Required)</li></ul>Work Location: In person

Business Analyst (Wholesale Banking Systems)

Port Said Financial Services

We're looking for a strategic and analytical Business Analyst to join our team at Port Said IFF. You'll work closely with stakeholders to identify opportunities, optimize processes, and support data-driven decision-making in a dynamic international finance environment.What You'll Do<ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements.</li><li>Translate business needs into technical specifications and functional solutions.</li><li>Analyze financial and operational data to identify trends, risks, and opportunities.</li><li>Develop reports, dashboards, and presentations to support strategic initiatives.</li><li>Support project management activities, ensuring timely delivery of solutions.</li><li>Work with investment, trade finance, and operations teams to improve workflows.</li><li>Conduct market research and competitor analysis to inform business strategy.</li><li>Assist in developing business cases for new products, services, or investments.</li><li>Ensure alignment between business objectives and technology solutions.</li></ul>What You'll Bring<ul><li>Bachelor's degree in Business Administration, Finance, Economics, or related field.</li><li>3-5 years of experience as a Business Analyst, preferably in finance or investment.</li><li>Strong analytical and problem-solving skills.</li><li>Proficiency in data analysis tools (Excel, SQL, Power BI, Tableau).</li><li>Knowledge of financial services, trade finance, or investment banking is highly preferred.</li><li>Experience with process modeling and documentation (Visio, Lucidchart).</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to work independently and in cross-functional teams.</li><li>Fluency in English and Arabic required.</li></ul>Why Join Us?<ul><li>Competitive compensation and benefits package.</li><li>Opportunity to work in a dynamic international finance environment.</li><li>Professional growth and development opportunities.</li><li>Strategic location at the crossroads of global trade.</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: AED٨٬٥٠٠٫٠٠&nbsp;لكل شهرموقع العمل: على الطريق

Swift

<div>
 
 About Us
 
 
 
 We&rsquo;re the world&rsquo;s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value &ndash; across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we&rsquo;re proud to support the global economy.
 
 
 We&rsquo;re unique too. We were established to find a better way for the global financial community to move value &ndash; a reliable, safe and secure approach that the community can trust, completely. We&rsquo;re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
 
 
 Job Description:
 
 
 We are seeking an experienced Business Analyst with strong expertise in SWIFT payments and corporate transaction flows. The ideal candidate will have hands-on experience working on cross-border payments, corporate banking processes and SWIFT messaging standards, and will act as a key bridge between business, operations and technology teams.
 
 
 You will be responsible for analyzing business requirements, documenting complex payment and corporate flows, supporting solution design and ensuring alignment with global payments standards such as ISO 20022 and related APIs.
 
 
 You will work closely with business stakeholders, product owners, architects and technical delivery teams to translate business needs into clear, structured and actionable requirements and design artefacts.
 
 
 Key Activities include:
 
 
 <ul>
 <li>
 Engage with business and technical stakeholders to gather, analyze, validate and document requirements for Corporate-related initiatives
 </li>
 <li>
 Develop high-quality functional and non-functional documentation including:
 
 
 
 </li>
 </ul>
 &ndash; Business Requirements Documents (BRD)
 
 
 &ndash; Functional Requirements Specifications (FRD/FSD)
 
 
 &ndash; User stories and acceptance criteria
 
 
 &ndash; Process flow diagrams and sequence diagrams
 
 
 <ul>
 <li>
 Support solution design by working closely with Solution Architects and Product teams
 </li>
 <li>
 Assist in API definition, data mapping, message standards (ISO 20022) and field-level specifications
 </li>
 <li>
 Identify gaps, risks, assumptions and dependencies and propose mitigation solutions
 </li>
 <li>
 Act as a bridge between business, technology and external partners (banks, fintech&rsquo;s)
 
 
 
 </li>
 </ul>
 
 Key Skills And Qualifications
 
 
 
 <ul>
 <li>
 5+ years of experience as a Business Analyst in the payments or financial services domain
 </li>
 <li>
 Strong understanding of Corporate and Trade Flows
 </li>
 <li>
 Prior experience working as a business analyst (Banks, Corporates or fintech)
 </li>
 <li>
 Strong experience creating process flows, and system interaction diagrams.
 </li>
 <li>
 Solid understanding of data structures, message formats, APIs and integration patterns
 </li>
 <li>
 Ability to work with multiple stakeholders across geographies and time zones
 </li>
 <li>
 Excellent documentation and communication skills
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 We put you in control of career
 
 
 We give you a competitive package
 
 
 We help you perform at your best
 
 
 We help you make a difference
 
 
 We give you the freedom to be yourself
 
 
 
 We give you the freedom to be yourself. We are creating an environment of unique individuals &ndash; like you &ndash; with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone&rsquo;s voice counts and where you can reach your full potential.
 
 
 
 
 We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact
 
 
 accessibility-Sysgroup@swift.com
 
 
 or indicate this in your application.
 
 
 
 
 Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).
 
 
 
 
 All requests are confidential and will not affect your candidacy.
 
 
 
 
 Don&rsquo;t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
 
</div>

Business Analyst (Corporate/Trade)

NebXcore

<div>
 
 
 Role Overview
 
 
 
 
 
 
 We&rsquo;re looking for a
 
 Business Analyst
 
 to act as a strategic partner to the COO and senior leadership team. This is a high-visibility role at the intersection of
 
 strategy, analytics, process optimization, and execution
 
 .
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 
 <ul>
 <li>
 Document end-to-end processes (Sales, Onboarding, SLA, Operations, Support)
 </li>
 <li>
 Develop SOPs to drive scalability and operational excellence
 </li>
 <li>
 Translate business needs into structured BRDs and actionable tech requirements.
 </li>
 <li>
 Build KPI dashboards tracking platform adoption, deployment progress &amp; operational performance
 </li>
 <li>
 Identify bottlenecks in app/solution deployment and drive cross-functional resolution
 </li>
 <li>
 Prepare executive-level presentations, business cases &amp; performance reports
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 <ul>
 <li>
 3&ndash;6 years in Business Analysis, Strategy, Consulting, or Operations Excellence
 </li>
 <li>
 Strong analytical &amp; financial modeling skills
 </li>
 <li>
 Experience building KPIs, dashboards &amp; process frameworks
 </li>
 <li>
 Advanced Excel &amp; PowerPoint
 </li>
 <li>
 SaaS / platform experience is a strong plus
 </li>
 </ul>
 
 
 
 
 🎯 Ideal for someone who enjoys turning leadership priorities into structured processes, measurable KPIs, and tangible business impact.
 
</div>

Visa

<div>Company Description 
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale &mdash; tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters &mdash; to you, to your community, and to the world.
Progress starts with you. 
Job Description 
The Analyst &ndash; Benefits Operations &amp; Financial Analytics plays a critical role in the Consumer Propositions team by driving data-driven insights and operational excellence across our cardholder benefit programs. This role&rsquo;s primary purpose is to drive the end-to-end cost and performance reporting for all benefit categories &ndash; including lounge, concierge, insurance, dining, and any new benefits. The role will also support lounge benefit vendor management (ensuring high service standards and implementing improvements). By partnering closely with Finance and other cross-functional teams, this analyst will ensure that our benefits are delivered efficiently, measured rigorously, and aligned with Visa&rsquo;s consumer value proposition (CVP) objectives and financial goals.
Key Responsibilities:<ul><li>
Benefit Invoicing &amp; Reconciliation: Support cost and billing across regional consumer benefits. Validate and reconcile vendor invoices and maintain clear records of benefit costs. Work closely with Finance to integrate benefit costs into budgeting and P&amp;L processes, supporting cost-to-value alignment analyses for each benefit category.</li><li>
Data Reporting &amp; Performance Analytics: Develop and maintain robust reporting dashboards and monthly/quarterly performance reports that track key metrics for each benefit (usage rates, customer satisfaction, costs, and ROI). Analyze large datasets to identify trends, variances, and insights, ensuring data is organized logically and accurately for decision-making. Proactively communicate findings and business implications to leadership, enabling informed adjustments to benefit strategy and design.</li><li>
Lounge Benefit Vendor Management: Oversee the day-to-day vendor relationship for lounge benefits, monitoring service delivery and addressing any operational issues or required adjustments to maintain the highest operational and service standards in line with Visa&rsquo;s brand promise. Implement enhancements to the lounge program based on consumer feedback and performance data to continuously improve the cardholder experience.</li><li>
Cross-Functional Collaboration: Collaborate with internal teams (Finance, Sourcing, Product, Operations, and Technology) to align on benefit performance goals, data requirements, and process improvements. Assist in establishing KPIs and measurement frameworks to track benefit performance and value delivery as part of the overall CVP performance tracking strategy. Participate in ongoing benefit review cycles to recommend data-driven enhancements or efficiency opportunities in how benefits are delivered and measured.</li><li>
Process Improvement &amp; Governance: Identify and implement opportunities to improve benefit-related financial processes and tools. This includes optimizing financial models, templates, and billing systems for greater efficiency and accuracy, and driving standardization in reporting methods across different benefit programs. Ensure strong governance by maintaining updated process documentation and compliance with audit standards for benefit operations.</li></ul> 

Qualifications 
Education &amp; Experience:<ul><li>
Bachelor&rsquo;s degree in Finance, Business, Economics, or a related field. 2+ years of experience in financial analysis, operations, or related roles, preferably within a multinational or financial services context.</li></ul>
Financial &amp; Analytical Skills:<ul><li>
Outstanding analytical and quantitative skills, with the ability to work with large datasets and conduct well-structured analyses to solve complex business problems.</li><li>
Strong financial acumen with familiarity in budgeting, forecasting, and P&amp;L concepts. ability to link operational metrics to financial outcomes.</li><li>
Experience with financial systems or tools (e.g., advanced Excel, knowledge of TM1, Hyperion or similar is a plus)</li></ul>
Attention to Detail:<ul><li>
Detail-oriented and highly organized, ensuring accuracy and quality in financial reports, billing reconciliations, and data analyses.</li><li>
Able to manage multiple streams of work and meet deadlines in a fast-paced environment.</li></ul>
Technical Proficiency:<ul><li>
Proficient in Microsoft Office (especially Excel for data analysis and PowerPoint for report presentation).</li><li>
Comfortable with data visualization and BI tools to create dashboards and reports.</li></ul>
Communication &amp; Collaboration:<ul><li>
Excellent written and verbal communication skills, with an ability to translate complex data into clear insights for senior stakeholders.</li><li>
Strong interpersonal skills and a collaborative mindset to work effectively with cross-functional teams (e.g., Finance, Product, Account Management, Operations).</li></ul>
Problem Solving &amp; Initiative:<ul><li>
Proven ability to identify process inefficiencies and drive improvements or automation in reporting and operations.</li><li>
A proactive mindset with a willingness to take ownership, suggest solutions, and implement changes that enhance efficiency and value.</li></ul> 

Additional Information 
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</div>

Analyst Benefits Operations

Explore 2358+ Business analyst health insurance functional in Dubai this March. Find roles across top companies and apply now to boost your career.

2358 business analyst health insurance functional jobs In Dubai

Business Analyst - Health Insurance (Functional)

Business Analyst

Business Analyst (Wholesale Banking Systems)

Business Analyst

Business Analyst (Corporate/Trade)

Business Analyst

Analyst Benefits Operations