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TAWANTECH

<div><h3 class="jobSectionHeader">Position Summary</h3>
The Siebel Business Analyst will act as a liaison between business stakeholders and technical teams, driving the definition, design, implementation, and optimization of solutions on the Oracle Siebel CRM platform. This role demands deep knowledge of Siebel plus strong analysis, requirements gathering, and communication skills.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Gather, analyze, and document business requirements, use cases, and process flows in collaboration with stakeholders.
</li><li>Map user requirements to Siebel functionalities and identify gaps.
</li><li>Propose solutions and provide Siebel-native design alternatives to meet business needs.
</li><li>Work with the technical Siebel team to translate business requirements into technical specifications.
</li><li>Drive configuration/design of Siebel objects (Applets, Views, Business Components, VB, Workflows, Business Services) as needed.
</li><li>Facilitate workshops, brainstorming sessions, and requirement review meetings with business units.
</li><li>Support User Acceptance Testing (UAT) and ensure solutions meet business requirements.
</li><li>Conduct system impact analysis, identify dependencies, and manage change requests.
</li><li>Assist with Siebel upgrades, enhancements, and system improvements.
</li><li>Ensure documentation is maintained: functional specs, process flows, user guides, and training materials.
</li><li>Monitor and analyze KPIs, system performance, and user feedback to recommend improvements.</li>
</ul>
Requirements<h3 class="jobSectionHeader">
Qualifications &amp; Experience</h3><ul>
<li>Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
</li><li>+6 years of experience in business analysis, ideally in CRM environments.
</li><li>Strong experience working with Oracle Siebel CRM (functional / module-level knowledge).
</li><li>Familiarity with Siebel Tools configuration (Applets, Views, Business Components, Workflows, etc.).
</li><li>Ability to understand technical concepts, data models, and integrations (Web Services, EAI, EIM).
</li><li>Proficient in writing business requirement documents, functional specs, user stories, and process models.
</li><li>Good SQL skills and understanding of relational databases (preferably Oracle).
</li><li>Excellent communication and stakeholder management skills.
</li><li>Ability to lead requirement elicitation workshops and bridge gap between business and technical teams.
</li></ul><h3 class="jobSectionHeader">Preferred Skills / Nice-to-Have</h3><ul>
<li>Experience in Siebel upgrades, migrations, or Open UI.
</li><li>Knowledge of Agile / Scrum methodologies.
</li><li>Experience in performance tuning or optimization in Siebel.
</li><li>Prior exposure to middleware or integration platforms.
</li><li>Certifications in Business Analysis (e.g. CBAP) or Oracle Siebel preferred.</li></ul></div>

Business Analyst - Siebel CRM

<div>
 
 Position Summary
 
 
 
 The Siebel Business Analyst will act as a liaison between business stakeholders and technical teams, driving the definition, design, implementation, and optimization of solutions on the Oracle Siebel CRM platform. This role demands deep knowledge of Siebel plus strong analysis, requirements gathering, and communication skills.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Gather, analyze, and document business requirements, use cases, and process flows in collaboration with stakeholders.
 </li>
 <li>
 Map user requirements to Siebel functionalities and identify gaps.
 </li>
 <li>
 Propose solutions and provide Siebel-native design alternatives to meet business needs.
 </li>
 <li>
 Work with the technical Siebel team to translate business requirements into technical specifications.
 </li>
 <li>
 Drive configuration/design of Siebel objects (Applets, Views, Business Components, VB, Workflows, Business Services) as needed.
 </li>
 <li>
 Facilitate workshops, brainstorming sessions, and requirement review meetings with business units.
 </li>
 <li>
 Support User Acceptance Testing (UAT) and ensure solutions meet business requirements.
 </li>
 <li>
 Conduct system impact analysis, identify dependencies, and manage change requests.
 </li>
 <li>
 Assist with Siebel upgrades, enhancements, and system improvements.
 </li>
 <li>
 Ensure documentation is maintained: functional specs, process flows, user guides, and training materials.
 </li>
 <li>
 Monitor and analyze KPIs, system performance, and user feedback to recommend improvements
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
 </li>
 <li>
 +6 years of experience in business analysis, ideally in CRM environments.
 </li>
 <li>
 Strong experience working with Oracle Siebel CRM (functional / module-level knowledge).
 </li>
 <li>
 Familiarity with Siebel Tools configuration (Applets, Views, Business Components, Workflows, etc.).
 </li>
 <li>
 Ability to understand technical concepts, data models, and integrations (Web Services, EAI, EIM).
 </li>
 <li>
 Proficient in writing business requirement documents, functional specs, user stories, and process models.
 </li>
 <li>
 Good SQL skills and understanding of relational databases (preferably Oracle).
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Ability to lead requirement elicitation workshops and bridge gap between business and technical teams.
 
 
 </li>
 </ul>
 
 Preferred Skills / Nice-to-Have
 
 
 
 <ul>
 <li>
 Experience in Siebel upgrades, migrations, or Open UI.
 </li>
 <li>
 Knowledge of Agile / Scrum methodologies.
 </li>
 <li>
 Experience in performance tuning or optimization in Siebel.
 </li>
 <li>
 Prior exposure to middleware or integration platforms.
 </li>
 <li>
 Certifications in Business Analysis (e.g. CBAP) or Oracle Siebel preferred.
 </li>
 </ul>
</div>

<div><h3 class="jobSectionHeader">Position Summary:</h3>
The Siebel Developer is responsible for the design, development, customization, and maintenance of Oracle Siebel CRM solutions to meet business requirements. The role involves working on configurations, scripting, integrations, and performance optimization to ensure a stable and scalable system.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Analyze business and technical requirements and translate them into Siebel CRM solutions.
</li><li>Develop and customize Siebel components using Siebel Tools (Applets, Views, Business Components, Business Objects, Workflows, etc.).
</li><li>Implement business logic using eScript and Business Services.
</li><li>Configure and maintain Siebel Workflows, EAI, EIM, and Open UI components.
</li><li>Develop and consume Web Services (SOAP/REST) for system integrations.
</li><li>Perform Unit Testing, Integration Testing, and support User Acceptance Testing (UAT).
</li><li>Troubleshoot and resolve technical issues, perform root cause analysis, and provide production support.
</li><li>Participate in Siebel system upgrades, enhancements, and migration activities.
</li><li>Prepare and maintain technical documentation, including design specifications and system manuals.
</li><li>Collaborate with DBAs, QA, and Infrastructure teams to ensure smooth delivery and deployment.
</li></ul>Requirements<h3 class="jobSectionHeader">
Qualifications and Experience:</h3><ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Systems, Engineering, or related field (Master&rsquo;s preferred).
</li><li>3&ndash;5 years of hands-on experience in Siebel development, customization, and support (7+ years for senior roles).
</li><li>Proficiency in Siebel Tools, Workflows, Business Services, eScript, Siebel EAI, EIM, and Open UI.
</li><li>Strong SQL and PL/SQL skills with experience in Oracle Databases.
</li><li>Experience developing and integrating REST/SOAP APIs.
</li><li>Solid understanding of Siebel data model and architecture.
</li><li>Strong analytical and problem-solving skills.
</li><li>Excellent communication skills in English, both written and verbal.
</li><li>Ability to work independently and as part of a cross-functional team.
</li></ul><h3 class="jobSectionHeader">Preferred Skills:</h3><ul>
<li>Experience with Siebel Upgrades or Migration projects.
</li><li>Familiarity with Middleware integration tools.
</li><li>Exposure to Agile/Scrum methodologies.
</li><li>Performance tuning and system optimization experience.
</li><li>Oracle Siebel certification is an added advantage.</li></ul></div>

Siebel Developer

<div>
 
 
 Position Summary:
 
 
 
 
 The Siebel Developer is responsible for the design, development, customization, and maintenance of Oracle Siebel CRM solutions to meet business requirements. The role involves working on configurations, scripting, integrations, and performance optimization to ensure a stable and scalable system.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Analyze business and technical requirements and translate them into Siebel CRM solutions.
 </li>
 <li>
 Develop and customize Siebel components using Siebel Tools (Applets, Views, Business Components, Business Objects, Workflows, etc.).
 </li>
 <li>
 Implement business logic using eScript and Business Services.
 </li>
 <li>
 Configure and maintain Siebel Workflows, EAI, EIM, and Open UI components.
 </li>
 <li>
 Develop and consume Web Services (SOAP/REST) for system integrations.
 </li>
 <li>
 Perform Unit Testing, Integration Testing, and support User Acceptance Testing (UAT).
 </li>
 <li>
 Troubleshoot and resolve technical issues, perform root cause analysis, and provide production support.
 </li>
 <li>
 Participate in Siebel system upgrades, enhancements, and migration activities.
 </li>
 <li>
 Prepare and maintain technical documentation, including design specifications and system manuals.
 </li>
 <li>
 Collaborate with DBAs, QA, and Infrastructure teams to ensure smooth delivery and deployment.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications and Experience:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (Master's preferred).
 </li>
 <li>
 3-5 years of hands-on experience in Siebel development, customization, and support (7+ years for senior roles).
 </li>
 <li>
 Proficiency in Siebel Tools, Workflows, Business Services, eScript, Siebel EAI, EIM, and Open UI.
 </li>
 <li>
 Strong SQL and PL/SQL skills with experience in Oracle Databases.
 </li>
 <li>
 Experience developing and integrating REST/SOAP APIs.
 </li>
 <li>
 Solid understanding of Siebel data model and architecture.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication skills in English, both written and verbal.
 </li>
 <li>
 Ability to work independently and as part of a cross-functional team.
 
 
 </li>
 </ul>
 
 
 Preferred Skills:
 
 
 
 
 <ul>
 <li>
 Experience with Siebel Upgrades or Migration projects.
 </li>
 <li>
 Familiarity with Middleware integration tools.
 </li>
 <li>
 Exposure to Agile/Scrum methodologies.
 </li>
 <li>
 Performance tuning and system optimization experience.
 </li>
 <li>
 Oracle Siebel certification is an added advantage.
 </li>
 </ul>
</div>

Abunayyan Holding

<div>
 
 
 Job Title:
 
 IT Support Analyst
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Industry
 
 : Solar, Energy, Power Solutions (A Abunayyan Business Unit)
 
 
 
 Department:
 
 Information Technology
 
 
 
 Role Purpose
 
 
 
 The IT Support Analyst is responsible for ensuring the stability, performance, and continuous improvement of the company&rsquo;s IT systems and applications. The role combines technical expertise with business analysis to identify requirements, implement solutions, and resolve issues while ensuring compliance with security standards and operational efficiency. The IT Support Analyst will act as a bridge between business users, IT teams, and external vendors to deliver seamless technology services that support business growth.
 
 
 
 Key Responsibilities
 
 
 
 
 Business Requirements &amp; Analysis
 
 
 <ul>
 <li>
 Gather, analyze, and document business requirements to support system enhancements and new solutions.
 </li>
 <li>
 Translate business needs into functional and technical specifications.
 </li>
 </ul>
 
 
 System Evaluation &amp; Enhancement
 
 
 <ul>
 <li>
 Assess existing IT systems, identify gaps, and recommend improvements, upgrades, or automation opportunities.
 </li>
 <li>
 Conduct feasibility studies and system impact assessments for proposed changes.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Partner with IT Infrastructure, Security, Applications, and Business teams to deliver integrated solutions.
 </li>
 <li>
 Act as a liaison between technical and non-technical stakeholders, ensuring clear communication.
 </li>
 </ul>
 
 
 Issue Resolution &amp; User Support
 
 
 <ul>
 <li>
 Troubleshoot and resolve system incidents with minimal disruption to operations.
 </li>
 <li>
 Perform root cause analysis and implement long-term corrective measures.
 </li>
 <li>
 Provide second-level support to end-users and escalate issues as necessary.
 </li>
 </ul>
 
 
 System Implementation &amp; Integration
 
 
 <ul>
 <li>
 Support deployment, configuration, testing, and integration of new applications and upgrades.
 </li>
 <li>
 Ensure seamless adoption and performance of
 
 IT solutions
 
 post-implementation.
 </li>
 </ul>
 
 
 Documentation &amp; Compliance
 
 
 <ul>
 <li>
 Create and maintain system documentation, user manuals, and test scripts.
 </li>
 <li>
 Ensure compliance with
 
 IT policies, cybersecurity standards, and audit
 
 requirements.
 </li>
 </ul>
 
 
 Training &amp; Knowledge Transfer
 
 
 <ul>
 <li>
 Deliver user training and guidance to enhance system adoption and efficiency.
 </li>
 <li>
 Provide ongoing support to optimize user experience with IT systems.
 </li>
 </ul>
 
 
 Vendor &amp; Service Management
 
 
 <ul>
 <li>
 Coordinate with vendors and service providers for system support, upgrades, and issue resolution.
 </li>
 <li>
 Manage service agreements and monitor vendor performance.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 3&ndash;6 years of experience as a
 
 System/IT Analyst
 
 or similar role.
 </li>
 </ul>
 
 
 Technical Skills &amp; Knowledge
 
 
 <ul>
 <li>
 Strong knowledge of enterprise applications, databases (
 
 SQL/Oracle
 
 ), and
 
 system integration
 
 .
 </li>
 <li>
 Hands-on experience with ERP/CRM platforms (
 
 SAP, Oracle, MS Dynamics preferred
 
 ).
 </li>
 <li>
 Proficiency in ITSM tools and ticketing systems (
 
 ServiceNow, Jira
 
 ).
 </li>
 <li>
 Understanding of system architecture, networking fundamentals, and IT security practices.
 </li>
 <li>
 Knowledge of cloud platforms (
 
 Azure/AWS
 
 ) and scripting languages (
 
 Python, PowerShell
 
 ).
 </li>
 <li>
 Familiarity with
 
 Agile methodologies and project management tools
 
 .
 </li>
 <li>
 Strong problem-solving, analytical, and communication skills.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment.
 </li>
 </ul>
</div>

IT Support Analyst

NextEra

<div>
 
 
 We are seeking a Junior Presales consultant to
 
 join our dynamic presales team. This entry-level role is ideal for recent graduates who are passionate about technology, business solutions, and client engagement. As a Business Analyst, you will gain hands-on experience supporting solution design, client presentations, and technical documentation&mdash;laying the foundation for a successful career in sales engineering and business consulting.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Solution Support &amp; Storyboarding
 
 
 <ul>
 <li>
 Assist in preparing technical presentations, product demonstrations, and proof-of-concept sessions for prospective clients.
 </li>
 <li>
 Translate client business requirements into technical documentation and solution outlines under the guidance of senior team members.
 </li>
 <li>
 Support the development of reusable solution assets and technical accelerators.
 </li>
 </ul>
 
 
 
 
 
 Client Engagement
 
 
 <ul>
 <li>
 Participate in client meetings, workshops, and technical discussions alongside senior presales consultants.
 </li>
 <li>
 Document client requirements, feedback, and action items for internal solution development.
 </li>
 <li>
 Assist in responding to RFPs/RFIs and preparing supporting materials for bids.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Learning
 
 
 <ul>
 <li>
 Collaborate closely with sales, product, and engineering teams to ensure technical alignment.
 </li>
 <li>
 Stay updated on the latest technologies, industry trends, and product features.
 </li>
 <li>
 Contribute to knowledge sharing and continuous improvement within the presales team.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Master&rsquo;s degree in computer science, Software Engineering, Information Technology, or a related field.
 </li>
 <li>
 Minimum of 0 to 3 years of relevant experience
 </li>
 <li>
 Certifications in Salesforce, HubSpot, or other CRM tools are preferred.
 </li>
 <li>
 Additional certifications such as ITIL, PMP, Agile, or other business/project management credentials are a plus.
 </li>
 <li>
 Technical certifications related to the product or service being sold are advantageous.
 </li>
 </ul>
 
 
</div>

Junior IT Presales

Linnk Group

<div>
 
 
 Business Analyst &ndash; IT GRC
 
 
 
 📍
 
 Location:
 
 Riyadh, KSA | 💼
 
 Type:
 
 Yearly Renewable Contract| 🏦
 
 Industry:
 
 Banking
 
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a
 
 Business Analyst &ndash; GRC
 
 to drive governance, risk, and compliance initiatives within banking IT. You&rsquo;ll work across risk, audit, security, and compliance teams to translate regulatory requirements into effective solutions on leading GRC platforms.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ol>
 <li>
 Gather and document business requirements for IT GRC projects.
 </li>
 <li>
 Analyse compliance/regulatory changes and assess impacts.
 </li>
 <li>
 Create BRDs, process flows, control maps, and gap analyses.
 </li>
 <li>
 Support UAT and implementation of GRC tools (Archer, ServiceNow, MetricStream).
 </li>
 <li>
 Ensure IT risk and control processes align with banking regulations.
 </li>
 </ol>
 
 
 
 
 
 
 Skills &amp; Experience
 
 
 <ol>
 <li>
 
 3+ years&rsquo; Business Analyst experience
 
 in banking/financial services.
 </li>
 <li>
 Strong knowledge of
 
 IT GRC, risk, and compliance frameworks
 
 .
 </li>
 <li>
 Familiar with
 
 COBIT, ISO 27001, NIST, ITIL
 
 (or equivalent).
 </li>
 <li>
 Hands-on experience with
 
 IT risk/control processes
 
 and regulatory compliance.
 </li>
 <li>
 Excellent stakeholder management and documentation skills.
 </li>
 </ol>
 
 
 
 📩
 
 Interested? Apply today with your latest updated CV to abdul.parayil@linnk.com and take the next step in your career!
 
 
 
 
</div>

Business Analyst

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1867 business analyst siebel crm jobs IN Riyadh

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Business Analyst - Siebel CRM

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