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business analyst - siebel crm Jobs in Riyadh

business analyst - siebel crm

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business analyst siebel crm

TAWANTECH

<div><h3 class="jobSectionHeader">Position Summary</h3>
The Siebel Business Analyst will act as a liaison between business stakeholders and technical teams, driving the definition, design, implementation, and optimization of solutions on the Oracle Siebel CRM platform. This role demands deep knowledge of Siebel plus strong analysis, requirements gathering, and communication skills.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Gather, analyze, and document business requirements, use cases, and process flows in collaboration with stakeholders.
</li><li>Map user requirements to Siebel functionalities and identify gaps.
</li><li>Propose solutions and provide Siebel-native design alternatives to meet business needs.
</li><li>Work with the technical Siebel team to translate business requirements into technical specifications.
</li><li>Drive configuration/design of Siebel objects (Applets, Views, Business Components, VB, Workflows, Business Services) as needed.
</li><li>Facilitate workshops, brainstorming sessions, and requirement review meetings with business units.
</li><li>Support User Acceptance Testing (UAT) and ensure solutions meet business requirements.
</li><li>Conduct system impact analysis, identify dependencies, and manage change requests.
</li><li>Assist with Siebel upgrades, enhancements, and system improvements.
</li><li>Ensure documentation is maintained: functional specs, process flows, user guides, and training materials.
</li><li>Monitor and analyze KPIs, system performance, and user feedback to recommend improvements.</li>
</ul>
Requirements<h3 class="jobSectionHeader">
Qualifications &amp; Experience</h3><ul>
<li>Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
</li><li>+6 years of experience in business analysis, ideally in CRM environments.
</li><li>Strong experience working with Oracle Siebel CRM (functional / module-level knowledge).
</li><li>Familiarity with Siebel Tools configuration (Applets, Views, Business Components, Workflows, etc.).
</li><li>Ability to understand technical concepts, data models, and integrations (Web Services, EAI, EIM).
</li><li>Proficient in writing business requirement documents, functional specs, user stories, and process models.
</li><li>Good SQL skills and understanding of relational databases (preferably Oracle).
</li><li>Excellent communication and stakeholder management skills.
</li><li>Ability to lead requirement elicitation workshops and bridge gap between business and technical teams.
</li></ul><h3 class="jobSectionHeader">Preferred Skills / Nice-to-Have</h3><ul>
<li>Experience in Siebel upgrades, migrations, or Open UI.
</li><li>Knowledge of Agile / Scrum methodologies.
</li><li>Experience in performance tuning or optimization in Siebel.
</li><li>Prior exposure to middleware or integration platforms.
</li><li>Certifications in Business Analysis (e.g. CBAP) or Oracle Siebel preferred.</li></ul></div>

Business Analyst - Siebel CRM

<div>
 
 Position Summary
 
 
 
 The Siebel Business Analyst will act as a liaison between business stakeholders and technical teams, driving the definition, design, implementation, and optimization of solutions on the Oracle Siebel CRM platform. This role demands deep knowledge of Siebel plus strong analysis, requirements gathering, and communication skills.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Gather, analyze, and document business requirements, use cases, and process flows in collaboration with stakeholders.
 </li>
 <li>
 Map user requirements to Siebel functionalities and identify gaps.
 </li>
 <li>
 Propose solutions and provide Siebel-native design alternatives to meet business needs.
 </li>
 <li>
 Work with the technical Siebel team to translate business requirements into technical specifications.
 </li>
 <li>
 Drive configuration/design of Siebel objects (Applets, Views, Business Components, VB, Workflows, Business Services) as needed.
 </li>
 <li>
 Facilitate workshops, brainstorming sessions, and requirement review meetings with business units.
 </li>
 <li>
 Support User Acceptance Testing (UAT) and ensure solutions meet business requirements.
 </li>
 <li>
 Conduct system impact analysis, identify dependencies, and manage change requests.
 </li>
 <li>
 Assist with Siebel upgrades, enhancements, and system improvements.
 </li>
 <li>
 Ensure documentation is maintained: functional specs, process flows, user guides, and training materials.
 </li>
 <li>
 Monitor and analyze KPIs, system performance, and user feedback to recommend improvements
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
 </li>
 <li>
 +6 years of experience in business analysis, ideally in CRM environments.
 </li>
 <li>
 Strong experience working with Oracle Siebel CRM (functional / module-level knowledge).
 </li>
 <li>
 Familiarity with Siebel Tools configuration (Applets, Views, Business Components, Workflows, etc.).
 </li>
 <li>
 Ability to understand technical concepts, data models, and integrations (Web Services, EAI, EIM).
 </li>
 <li>
 Proficient in writing business requirement documents, functional specs, user stories, and process models.
 </li>
 <li>
 Good SQL skills and understanding of relational databases (preferably Oracle).
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Ability to lead requirement elicitation workshops and bridge gap between business and technical teams.
 
 
 </li>
 </ul>
 
 Preferred Skills / Nice-to-Have
 
 
 
 <ul>
 <li>
 Experience in Siebel upgrades, migrations, or Open UI.
 </li>
 <li>
 Knowledge of Agile / Scrum methodologies.
 </li>
 <li>
 Experience in performance tuning or optimization in Siebel.
 </li>
 <li>
 Prior exposure to middleware or integration platforms.
 </li>
 <li>
 Certifications in Business Analysis (e.g. CBAP) or Oracle Siebel preferred.
 </li>
 </ul>
</div>

<div><h3 class="jobSectionHeader">Position Summary:</h3>
The Siebel Developer is responsible for the design, development, customization, and maintenance of Oracle Siebel CRM solutions to meet business requirements. The role involves working on configurations, scripting, integrations, and performance optimization to ensure a stable and scalable system.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Analyze business and technical requirements and translate them into Siebel CRM solutions.
</li><li>Develop and customize Siebel components using Siebel Tools (Applets, Views, Business Components, Business Objects, Workflows, etc.).
</li><li>Implement business logic using eScript and Business Services.
</li><li>Configure and maintain Siebel Workflows, EAI, EIM, and Open UI components.
</li><li>Develop and consume Web Services (SOAP/REST) for system integrations.
</li><li>Perform Unit Testing, Integration Testing, and support User Acceptance Testing (UAT).
</li><li>Troubleshoot and resolve technical issues, perform root cause analysis, and provide production support.
</li><li>Participate in Siebel system upgrades, enhancements, and migration activities.
</li><li>Prepare and maintain technical documentation, including design specifications and system manuals.
</li><li>Collaborate with DBAs, QA, and Infrastructure teams to ensure smooth delivery and deployment.
</li></ul>Requirements<h3 class="jobSectionHeader">
Qualifications and Experience:</h3><ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Systems, Engineering, or related field (Master&rsquo;s preferred).
</li><li>3&ndash;5 years of hands-on experience in Siebel development, customization, and support (7+ years for senior roles).
</li><li>Proficiency in Siebel Tools, Workflows, Business Services, eScript, Siebel EAI, EIM, and Open UI.
</li><li>Strong SQL and PL/SQL skills with experience in Oracle Databases.
</li><li>Experience developing and integrating REST/SOAP APIs.
</li><li>Solid understanding of Siebel data model and architecture.
</li><li>Strong analytical and problem-solving skills.
</li><li>Excellent communication skills in English, both written and verbal.
</li><li>Ability to work independently and as part of a cross-functional team.
</li></ul><h3 class="jobSectionHeader">Preferred Skills:</h3><ul>
<li>Experience with Siebel Upgrades or Migration projects.
</li><li>Familiarity with Middleware integration tools.
</li><li>Exposure to Agile/Scrum methodologies.
</li><li>Performance tuning and system optimization experience.
</li><li>Oracle Siebel certification is an added advantage.</li></ul></div>

Siebel Developer

JASARA PMC

JASARA PMC is looking for a skilled IT Business Analyst to join our team. In this position, you will act as a bridge between the IT department and business units, gathering requirements and translating them into effective IT solutions that align with organizational objectives. As the IT Business Analyst, you will play a crucial role in driving process improvements and ensuring that technology initiatives meet the needs of the business.
 
Responsibilities:: 
<ul>
<li>Collaborate with stakeholders to understand their business needs and gather detailed requirements for IT projects.</li>
<li>Analyze and document current business processes and workflows to identify areas for improvement.</li>
<li>Translate business requirements into functional specifications for IT teams.</li>
<li>Facilitate meetings, workshops, and presentations to gather information and foster stakeholder engagement.</li>
<li>Work with IT teams to design and implement technology solutions that enhance operational efficiency.</li>
<li>Conduct system testing and validation to ensure that delivered solutions meet business expectations.</li>
<li>Provide ongoing support and training to users on new systems and processes.</li>
<li>Monitor project progress and assist in change management efforts to ensure successful adoption of new technologies.</li>
<li>Stay informed about industry trends and best practices in business analysis and technology.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li>
<li>Experience as a Business Analyst in an IT environment.</li>
<li>Strong understanding of business processes, requirements gathering, and analysis methodologies.</li>
<li>Proficiency in business analysis tools and techniques, including process modeling and documentation.</li>
<li>Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Experience with project management methodologies is a plus.</li>
<li>Familiarity with IT systems and software development processes.</li>
<li>Relevant certifications (e.g., CBAP) are advantageous.</li>
</ul>

IT Business Analyst

Master Team

<div>
 
 
 Job Title: Mid to Senior Level Business Analyst - Master Team
 
 
 
 
 Job Location: Riyadh - KSA
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 We are seeking a skilled and experienced Mid to Senior Level Business Analyst to join us. As a key member of the team, you will be responsible for collaborating with various stakeholders to understand business needs, analyze requirements, and contribute to the successful delivery of high-impact projects. If you are a strategic thinker with a proven track record of driving results through effective business analysis, we invite you to apply and be a part of our dynamic team.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ol>
 <li>
 Collaborate with stakeholders to gather, analyze, and document business requirements.
 </li>
 <li>
 Conduct thorough data analysis to identify trends, patterns, and insights that inform business decisions.
 </li>
 <li>
 Work closely with cross-functional teams to ensure alignment between business objectives and technical solutions.
 </li>
 <li>
 Develop detailed functional specifications, user stories, and process flows to support project implementation.
 </li>
 <li>
 Lead requirement validation sessions and facilitate communication between technical and non-technical team members.
 </li>
 <li>
 Contribute to the development and execution of test plans to ensure the quality of deliverables.
 </li>
 <li>
 Provide ongoing support for project implementations, including post-implementation reviews and continuous improvement initiatives.
 </li>
 </ol>
 
 
 
 
 
 Qualifications:
 
 
 <ol>
 <li>
 Bachelor's or Master's degree in Business Administration, Information Technology, or a related field.
 </li>
 <li>
 Proven experience as a Business Analyst, with a focus on mid to senior-level responsibilities.
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements.
 </li>
 <li>
 Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels.
 </li>
 <li>
 Familiarity with project management methodologies and tools.
 </li>
 <li>
 Certification in Business Analysis (CBAP) is a plus.
 </li>
 </ol>
 
 
</div>

Business Analyst

MASTER-WORKS

<div>Master-Works is seeking an experienced ERP / Solution Analyst to analyze business requirements and translate them into Oracle ERP solutions aligned with organizational processes and compliance standards. The role requires strong analytical and documentation capabilities, with the ability to bridge business needs and technical execution across enterprise-level environments.
Key Responsibilities:<ul><li>Gather, validate, and document business and technical requirements.</li></ul><ul><li>Conduct workflow analysis and recommend process improvements.</li></ul><ul><li>Support design validation, testing, and deployment.</li></ul><ul><li>Ensure all solutions comply with governance and security standards.</li></ul><ul><li>Prepare BRDs, FRDs, and related documentation.</li></ul>
Requirements
Qualifications &amp; Education:<ul><li>Bachelor&rsquo;s degree in computer science, Management Information Systems (MIS), or Business Administration.</li><li>Professional certification in Business Analysis or ERP systems is a plus.</li><li>Preferred Certifications: CBAP, PMI-PBA.</li></ul>
Required Skills &amp; Experience:<ul><li>5+ years of experience as an ERP / Solution Analyst.</li><li>Excellent analytical and documentation skills.</li><li>Experience in enterprise or large-scale transformation projects.</li></ul></div>

Solution Analyst

<div><h3 class="jobSectionHeader">Job Overview:</h3>
TAWANTECH is looking for a CRM Techno-Functional Engineer to join our team. In this role, you will be responsible for supporting the implementation, configuration, and optimization of our Customer Relationship Management (CRM) systems. Your primary focus will be to enhance customer engagement, streamline workflows, and provide technical support to enhance business processes.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Serve as a primary point of contact for CRM system-related inquiries and issues from end-users.</li>
<li>Collaborate with business stakeholders to gather and analyze requirements for CRM enhancements.</li>
<li>Configure and customize CRM solutions, ensuring they meet the business's evolving needs.</li>
<li>Conduct user training sessions and create documentation to support system adoption.</li>
<li>Perform data analysis and reporting to drive insights and support decision-making.</li>
<li>Manage CRM system integrations with other applications such as ERP and marketing solutions.</li>
<li>Monitor system performance, troubleshoot issues, and implement necessary upgrades.</li>
<li>Ensure CRM compliance with organizational policies and data privacy regulations.</li>
</ul>
Requirements<h3 class="jobSectionHeader">
Qualifications:</h3><ul>
<li>Bachelor's degree in Information Technology, Business Administration, or a related field.</li>
<li>Minimum of 10 years of experience in a CRM techno-functional role.</li>
<li>Experience with CRM platforms such as Salesforce, Microsoft Dynamics 365, or HubSpot.</li>
<li>Strong understanding of customer engagement strategies and business process flow.</li>
<li>Proven ability to perform data analysis, reporting, and ensure data integrity.</li>
</ul><h3 class="jobSectionHeader">Key Skills:</h3><ul>
<li>Excellent problem-solving and analytical skills.</li>
<li>Strong interpersonal and communication abilities.</li>
<li>Ability to manage multiple tasks effectively in a fast-paced environment.</li>
<li>Experience in project management and user training.</li></ul></div>

CRM Techno functional Engineer

Explore 1892+ Business analyst siebel crm in Riyadh this November. Find roles across top companies and apply now to boost your career.

1892 business analyst siebel crm jobs IN Riyadh

Business Analyst - Siebel CRM

Business Analyst - Siebel CRM

Siebel Developer

IT Business Analyst

Business Analyst

Solution Analyst

CRM Techno functional Engineer