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regulatory and start up specialist

sales director

business development specialist

Boston Scientific

<div>Additional Locations: N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we&rsquo;ll give you the opportunity to harness all that&rsquo;s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we&rsquo;ll help you in advancing your skills and career. Here, you&rsquo;ll be supported in progressing &ndash; whatever your ambitions. 
Business Development Specialist, Modern PCI &amp; WM, GATE Region 
Purpose Statement:
Boston Scientific&rsquo;s Modern PCI portfolio consists of Intravascular Ultrasound (IVUS), Fractional Flow Reserve (FFR), Rotational Atherectomy (ROTA), and Chronic Total Occlusion (CTO) Therapies. Modern PCI portfolio is a very significant sub-group of products and therapies that constitute Boston Scientific`s Interventional Cardiology Franchise. On top of this, Left Atrial Appendage Closure (LAAC) is a pioneer therapy for structural heart franchise.
This role ensures safe and successful Modern PCI and LAAC therapy outcomes by advising clinical and sales teams, promoting therapy adoption, and providing expert support and training. It expands therapy use into new accounts and regions while protecting long‑term value and proper usage.
Works closely with the Coronary Therapies Franchise Lead, Interventional Cardiology Account Managers and Distributors along with relevant Commercial and Marketing teams in the region of responsibility. 
Key Responsibilities: 
1. Market &amp; Business Awareness<ul><li>
Maintains awareness of industry, competition, healthcare and economic trends across the Interventional Cardiology landscape.</li><li>
Adjusts franchise business plans to reflect evolving regional market conditions.</li></ul> 
2. Business Development &amp; Sales Strategy<ul><li>
Identifies new business opportunities and key accounts through strong relationships with cardiology KOLs, medical societies, and academic institutions.</li><li>
Develops and executes strategies to grow Boston Scientific`s modern PCI footprint while at the same time protecting and growing our presence in Cath Labs with Core portfolio and by gaining Market Share from competition.</li><li>
Capable to present economic value (cost efficiency) and clinical benefits to hospital executives and decision-makers.</li><li>
Works closely with peers and Channel Partners (Distributors) to ensure sufficient, professional and safe presence in the CathLabs.</li><li>
Drives franchise / product therapy awareness across Countries of responsibility to expand reach and accelerate adoption.</li></ul> 
3. Customer Education &amp; Case Support:<ul><li>
Demonstrates a deep understanding and knowledge of the products and therapies in their responsibility, including troubleshooting</li><li>
Identifies Educational needs and provides ongoing technical training and support to customers directly during a procedure in the Cath lab.</li><li>
Provides Cath lab Inventory Management (Consignment, missing stock, rotating and expiring stock management), including complaint reports management, follow-ups on general Cath lab requests, and provides feedback to Account Manager as appropriate.</li><li>
Is capable of building strong and trusted business relationships with Hospital Staff and supporting them before, during, and after the cases. Always operates based on Boston Scientific&rsquo;s ethics and SOPs.</li><li>
Provides day-to-day field clinical and technical support, education support, Account management, coordination, and collection of training needs.</li><li>
Educates and trains physicians, hospital personnel, and staff on (not limited to) Modern PCI &amp; LAAC products by coordinating training sessions, Hands-on training, in-service education programs, seminars, and/or outside symposiums.</li></ul> 
4. Commercial and Marketing Contributions<ul><li>
Collaborates with key stakeholders to develop account plans by gathering essential business intelligence&mdash;market size and potential, trends, opportunities, competitive landscape, segmentation, product launches, account targeting, and updated clinical/economic stakeholders&mdash;aligned with sales and divisional strategy.</li><li>
Validates nominations based on central guidelines for new therapy account selection and ensures business case protects the price and value of New Therapy.</li><li>
Works closely with the commercial team to identify areas where the New Therapy can be leveraged to drive core business growth.</li><li>
Provides support on the tender applications (technical and clinical) in collaboration with local sales team and tendering department</li><li>
Records customer-related activities in a given database (SalesCloud etc.)</li><li>
Attends and actively participates in customer, company, and industry-sponsored events and meetings aligned with direct line manager, commercial and marketing teams</li><li>
Embraces remote support technologies</li></ul> 
5. Quality &amp; Compliance<ul><li>
Serve as an interface between customers and the sales organization to address complaints, issues, and product queries.</li><li>
Guide the local leadership team to ensure adherence to Boston Scientific Quality System requirements and all applicable local regulations.</li></ul> 
6. Skills &amp; Background Requirements (must-have)<ul><li>
Undergraduate degree required</li><li>
Clinical sales skills, solutions-oriented thinking, and proactive behavior</li><li>
Able to work in a matrix environment, independently and in a team</li><li>
Superior communication and presentation skills</li><li>
Fluent in English. Other languages are a plus</li><li>
Clean driving license category B</li><li>
Ability to travel extensively (60-80%)</li></ul> 
Requisition ID: 624426 
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.</div>

Business Development Specialist

Ruby Labs

<div><h1 class="jobSectionHeader">About us</h1>
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/<h1 class="jobSectionHeader">
About the role</h1>
We&rsquo;re building and scaling a high-growth D2C product used by hundreds of thousands of users globally. We move fast, ship often, and continuously optimize how users interact with the product.
We&rsquo;re looking for a smart, resourceful, and hands-on Growth &amp; CRO Specialist to help us improve our funnels, increase conversion, and drive retention.
This is not a &ldquo;support&rdquo; role. You won&rsquo;t just analyze data and write reports - you will identify problems, propose solutions, and build prototypes to validate your ideas.
You&rsquo;ll work at the intersection of data, UX, and experimentation, working closely with Growth, Product, and Engineering.
This role is best suited for someone with an entrepreneurial mindset - someone who likes building, experimenting, taking ownership, and learning fast from real-world feedback.<h1 class="jobSectionHeader">
Key Responsibilities</h1><ul><li>
Analyze product funnels to identify drop-offs, friction points, and inefficiencies.</li><li>
Continuously benchmark competitors and identify high-impact opportunities.</li><li>
Formulate clear, data-backed hypotheses to improve conversion and retention.</li><li>
Build functional prototypes and flows using modern tools (including AI) to quickly validate ideas.</li><li>
Work closely with Product and Engineering to bring experiments to production.</li><li>
Analyze experiment results and turn them into clear next steps.</li><li>
Maintain a high standard of quality and attention to detail across all experiments and UI/UX changes.</li><li>
Take ownership of improving key parts of the user journey end-to-end.</li></ul><h1 class="jobSectionHeader">
Qualifications</h1><ul><li>
1&ndash;3 years of experience in growth, CRO, product, or a similar role (D2C/SaaS is a strong plus).</li><li>
Strong builder mindset - you don&rsquo;t just suggest ideas, you create and test them.</li><li>
Comfortable using AI tools (e.g. v0, Lovable, or similar) to build realistic product flows.</li><li>
Solid understanding of product analytics (Mixpanel, GA4, Amplitude, or similar).</li><li>
Ability to think in terms of funnels, user behavior, and conversion.</li><li>
High attention to detail - you notice what others miss.</li><li>
Strong ownership and drive - you push things forward without waiting for instructions.</li><li>
Clear communication in English.</li><li>
Entrepreneurial mindset - you&rsquo;re curious, proactive, and motivated by building and improving real products.</li></ul><h1 class="jobSectionHeader"> 
Nice to have</h1><ul><li>
Experience with D2C subscription products.</li><li>
Basic understanding of frontend logic.</li><li>
Familiarity with tools like Clarity, Hotjar, FullStory.</li><li>
Experience running or supporting A/B tests.</li></ul><h1 class="jobSectionHeader">
Location</h1>
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately &plusmn; 4 hours of CET. This ensures optimal collaboration and communication during working hours.<h1 class="jobSectionHeader">
Benefits</h1>
Discover the perks of being part of our vibrant team! We offer:<ul><li>
Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
</li><li>Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
</li><li>Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
</li><li>Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
</li><li>Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview?tab=t.0</li></ul>
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!<h1 class="jobSectionHeader">
Interview Process</h1>
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:<ul><li>
Recruiter Screening (40 minutes)</li><li>
Technical Interview (60 minutes)</li><li>
Final Interview (45 minutes)</li></ul><h1 class="jobSectionHeader">
Life at Ruby Labs</h1>
At Ruby Labs, we move fast, aim high, and expect the same from our team. We&rsquo;re not here to play small&mdash;we&rsquo;re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you&rsquo;re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more&mdash;more responsibility, more growth, and more success.
#LI-Remote</div>

Growth & CRO Specialist

Trafigura

<div>Main Purpose
Based in Istanbul, this role supports Trafigura's Geneva-based Refined Metals trading desks. The Business Developer will originate and grow commercial opportunities across Turkey and the surrounding region, acting as the primary bridge between local counterparties and the Geneva trading desks.
Key Responsibilities<ul><li>
Originate and develop business opportunities with Turkish and regional counterparties</li><li>
Act as the primary liaison between local market relationships and the Geneva Refined Metals desks</li><li>
Support deal structuring, contract negotiations, and execution alongside experienced traders</li><li>
Coordinate with internal operations, logistics, trade finance, and contract administration teams</li><li>
Provide regular market intelligence and counterparty insights to Geneva desk heads</li></ul>
Required Qualifications<ul><li>
Minimum 4 years' experience in commodities, metals, mining, or a related commercial field</li><li>
Working knowledge of international trade, logistics, and supply chain</li><li>
Fluent in Turkish &mdash; native or equivalent</li><li>
Fluent English &mdash; excellent oral and written skills</li></ul>
Preferred Qualifications<ul><li>
Background in or exposure to base metals trading</li><li>
Familiarity with trade finance instruments, contract administration</li><li>
Additional experience in the Turkish metals and mining industry</li></ul>
Attributes for Success<ul><li>
Commercially curious and proactive self-starter</li><li>
Strong interpersonal skills with the ability to engage senior counterparties and internal stakeholders</li><li>
Collaborative mindset with comfort working across cultures and time zones</li><li>
Willingness to travel within Turkey and internationally</li></ul>
Equal Opportunity Employer
We are an Equal Opportunity Employer and take pride in a diverse workforce! We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.</div>

Business Developer

Aviagen

<div>Job Description Summary:
Seeking for a Technical Manager who will deliver customer-focused technical support that improves flock performance, optimizes product outcomes, and strengthens long-term customer relationships. The role partners closely with commercial and specialist teams to translate technical expertise into measurable customer and business results.<div><div><div><div><div><div><div>
Job Description:</div></div></div></div></div></div></div><h2 class="jobSectionHeader">
Specific Duties</h2><h2 class="jobSectionHeader">
1. Customer Engagement &amp; Relationship Management</h2><ul><li>
Drive customer satisfaction and retention by maintaining regular, structured technical visits with key customers aligned to business objectives.</li><li>
Organize and conduct customer site visits in response to operational needs, complaints, or customer requests, ensuring timely and effective resolution.</li><li>
Lead and contribute to formal six-monthly customer review meetings, focusing on performance outcomes, improvement opportunities, and long-term partnership value.</li><li>
Provide customers with timely, data-driven technical feedback to support performance optimization and informed decision-making.</li><li>
Share the latest Aviagen technical documentation, guidelines, and best practices to enhance customer knowledge and operational performance.</li></ul><h2 class="jobSectionHeader">
2. Technical Service Delivery &amp; Performance Improvement</h2><ul><li>
Deliver high-quality technical support as part of the branded customer-focused team, ensuring alignment with business plans and performance targets.</li><li>
Develop, implement, and monitor customer improvement plans, assessing progress, effectiveness, and measurable results.</li><li>
Contribute to the development, execution, and continuous update of annual Product Improvement Plans to drive product performance.</li><li>
Track breeder first-week mortality and weekly chick shipments, identifying trends and proactively addressing performance risks.</li><li>
Monitor and follow up on customer trial runs and new product testing, ensuring accurate data collection and performance evaluation.</li></ul><h2 class="jobSectionHeader">
3. Data Management, Reporting &amp; Systems Compliance</h2><ul><li>
Ensure all technical visits, customer interactions, and follow-up actions are accurately recorded in the Aviagen Macro (CRM) system within defined timelines.</li><li>
Coordinate with Regional/Product Managers to ensure complete and accurate customer data submission to the Easy Flock internal tracking system.</li><li>
Ensure competitor production and performance data is systematically collected and submitted to relevant internal databases.</li><li>
Prepare and submit comprehensive monthly technical reports to the STM, covering activities, product performance, emerging risks, and competitor insights.</li><li>
Deliver timely and accurate technical visit reports in collaboration with the Data Analysis and Reporting Specialist.</li></ul><h2 class="jobSectionHeader">
4. Cross-Functional Collaboration &amp; Specialist Support</h2><ul><li>
Partner closely with the senior technical managers to identify specialist support needs (Nutrition, Veterinary, Incubation) and ensure timely, effective deployment aligned with customer and business priorities.</li><li>
Collaborate with Commercial Managers, Regional Managers, and Product Managers to align technical recommendations with commercial objectives, customer strategies, and product positioning.</li><li>
Support customer issue resolution in collaboration with commercial managers through structured cross-functional escalation and ensuring approved, consistent communication to hatcheries.</li><li>
Actively contribute to DCFT/CST team meetings, driving cross-functional alignment, shared accountability, and execution of agreed actions.</li><li>
Facilitate effective information flow between technical, commercial, and operational teams to support decision-making, customer satisfaction, and business performance.</li></ul><h2 class="jobSectionHeader">
5. Quality, Biosecurity &amp; Operational Compliance</h2><ul><li>
Ensure consistent compliance with Aviagen biosecurity standards during all customer interactions and site visits.</li><li>
Enforce biosecurity protocols within the team, taking corrective action to address non-compliance and minimize operational risk.</li><li>
Attend PS/GP deliveries within the region to support quality assurance and operational consistency.</li><li>
Ensure delivery data is accurately collected and submitted on time to Quality and Export departments to support traceability and compliance.</li></ul><h2 class="jobSectionHeader">
6. Industry Engagement &amp; Knowledge Leadership</h2><ul><li>
Represent Aviagen by actively participating in relevant industry and commercial association meetings (RMEAA, AAMEA, IR Club).</li><li>
Organize, attend, and contribute to annual TMEA Technical and CFT meetings, supporting knowledge sharing and strategic alignment.</li><li>
Prepare technical documentation and lead discussions within the assigned area of responsibility to drive clarity, alignment, and decision-making.</li><li>
Maintain technical excellence through continuous learning, ensuring up-to-date knowledge of industry trends, emerging technologies, and best practices.</li></ul>
-<ul><li>
Staff Management: No direct reports</li><li>
Financial Management: No direct financial responsibility</li><li>
Travel: Up to %70 in MENA region</li><li>
Location: Remote in T&uuml;rkiye or work from Ankara head office</li></ul>
-<h2 class="jobSectionHeader">
Personal Requirements for the Role</h2>
Specific Experience:
<ul><li>Bachelor&rsquo;s degree in Veterinary Medicine, Agricultural Engineering, or an equivalent discipline.</li><li>
Minimum of 5 years&rsquo; experience in a similar technical or customer-facing role.</li><li>
Strong working knowledge of the poultry industry, including Grandparent, Parent Stock, and Broiler operations.</li><li>
Knowledge of Veterinary, Incubation, and Nutrition disciplines is an advantage.</li><li>
Experience with Microsoft Dynamics 365 CRM is preferred.</li><li>
Proficient in Microsoft Office applications and general internet-based tools.</li><li>
Strong command of the English language, both written and verbal.</li></ul>
Competencies, Skill &amp; Attributes:<ul><li>
Technical Expertise: Applies strong technical knowledge and data analysis to diagnose issues, improve flock and product performance, and deliver practical solutions.</li><li>
Customer Focus: Builds trusted customer relationships through proactive engagement, clear communication, and value-driven technical support.</li><li>
Commercial Awareness: Aligns technical recommendations with commercial objectives, supporting customer retention and sustainable business growth.</li><li>
Cross-Functional Collaboration: Works effectively with commercial, product, quality, operations, and specialist teams in a matrix environment to deliver integrated solutions.</li><li>
Data &amp; Reporting Discipline: Ensures accurate, timely use of CRM and internal systems, producing clear reports and actionable insights.</li><li>
Communication &amp; Influence: Communicates credibly and influences stakeholders to gain alignment and commitment to technical actions.</li><li>
Results Orientation: Takes ownership, prioritizes effectively, and delivers measurable outcomes against defined objectives.</li></ul></div>

Technical Service Manager, MENA

ManpowerGroup Türkiye

<div>
 
 We are looking for an &ldquo;Senior Export Sales Specialist / Engineer&rdquo; for our business partner operating in the machinery manufacturing industry.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering (preferably Mechanical Engineering),
 </li>
 <li>
 Advanced level of English (written and spoken),
 </li>
 <li>
 Minimum 5 years of experience in marketing &amp; sales (experience in industrial products is a plus),
 </li>
 <li>
 Strong interpersonal and communication skills, self-motivated and proactive,
 </li>
 <li>
 Dynamic, analytical-minded, and team-oriented,
 </li>
 <li>
 No restrictions for international travel,
 </li>
 <li>
 Valid driving license and active driver,
 </li>
 <li>
 Residing on the European side of Istanbul (preferably in or around Beylikd&uuml;z&uuml;),
 </li>
 <li>
 Advanced proficiency in MS Office applications,
 </li>
 <li>
 Proactive and solution-oriented,
 </li>
 <li>
 Strong time and priority management skills,
 </li>
 <li>
 No military obligation for male candidates.
 </li>
 </ul>
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Develop and execute sales strategies to generate new business opportunities and expand into new markets
 </li>
 <li>
 Maintain and strengthen relationships with existing clients while identifying and pursuing potential customers in target sectors
 </li>
 <li>
 Prepare and deliver quotations, proposals, and commercial terms in line with company policies
 </li>
 <li>
 Represent the company in meetings with domestic and international clients to ensure sustainable business growth
 </li>
 <li>
 Conduct regular market research and competitive analysis to identify customer needs and monitor satisfaction levels
 </li>
 <li>
 Collaborate with internal teams to ensure effective implementation of sales and marketing activities
 </li>
 <li>
 Actively participate in international business trips to support sales growth and market development initiatives
 </li>
 </ul>
 
 
 
 
 Please note that only the candidates that fulfill these requirements will be considered and shortlisted candidates will be contacted.
 
 
 LinkedIN &uuml;zerinden elektronik olarak iletece&gbreve;iniz ki&scedil;isel bilgileriniz, 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu ve ilgili mevzuat &ccedil;er&ccedil;evesinde, Experis T&uuml;rkiye (Manpower Group T&uuml;rkiye) taraf&inodot;ndan yaln&inodot;zca &Scedil;irketimizden talep etti&gbreve;iniz hizmetlerin sunulabilmesi ve bu hizmetlerin s&uuml;reklili&gbreve;inin sa&gbreve;lanmas&inodot; ama&ccedil;lar&inodot;yla saklanabilecek, i&scedil;lenebilecek ve verilen servisin gerektirdi&gbreve;i hallerde yurti&ccedil;inde ve yurtd&inodot;&scedil;&inodot;nda yerle&scedil;ik 3. ki&scedil;ilerle payla&scedil;&inodot;labilecek olup, ki&scedil;isel verileriniz hi&ccedil;bir &scedil;ekilde hukuka ve d&uuml;r&uuml;stl&uuml;k kural&inodot;na ayk&inodot;r&inodot; &scedil;ekilde ba&scedil;kalar&inodot; ile payla&scedil;&inodot;lmayacak ve i&scedil;leme sebebi d&inodot;&scedil;&inodot;nda ba&scedil;ka ama&ccedil;larla kullan&inodot;lmayacakt&inodot;r. Ki&scedil;isel verileriniz yaln&inodot;zca i&scedil;leme amac&inodot;n&inodot;n gerekli k&inodot;ld&inodot;&gbreve;&inodot; s&uuml;re boyunca saklanacak olup talebiniz &uuml;zerine silinecek veya imha edilecektir. Detayl&inodot; bilgiye https://www.experis.com.tr/site/kisisel-verilerin-korunmasi/39 linkinden ula&scedil;abilirsiniz. Bu i&scedil;e ba&scedil;vurarak, &ouml;zge&ccedil;mi&scedil;inizin veritaban&inodot;m&inodot;zda yer almas&inodot;n&inodot; kabul etmi&scedil; oldu&gbreve;unuzu bildirmek isteriz.
 
</div>

Senior Export Sales Specialist

Carla Car Rental

**Empower Travelers Through Digital Support &ndash; Join Carla as a Customer Experience Specialist!**Are you ready to embark on a journey where your passion for customer care and problem-solving creates meaningful travel experiences?At Carla Car Rental, we are more than just a brand&mdash;we are redefining the car rental industry, making it seamless and enjoyable for travelers all around the world. We connect travelers with the best rental options and complementary services such as protection plans and roadside assistance, ensuring a smooth, hassle-free experience anytime, anywhere.As a product-first company, innovation is our heartbeat. Our success is powered by a team of outstanding individuals, and now we are looking for a Customer Experience Specialist to join our dynamic, mobile-first global car rental platform.You can download the Carla app:https://apps.apple.com/app/id1035631234https://play.google.com/store/apps/details?id=com.mobikasaba.carlaandroid**Role Overview:**As a Customer Experience Specialist at Carla Car Rental, you will be at the forefront of ensuring our travelers have smooth, memorable journeys. This is not a front-desk role&mdash;our CX team operates digitally through phone and email, providing personalized support while collaborating closely with product and operations teams.You will act as the voice of the customer, identifying pain points, resolving issues, and contributing insights that help improve our products and services. Your work will directly influence customer satisfaction, loyalty, and the overall travel experience, making this role a key part of our mission to redefine car rentals worldwide.**Key Responsibilities:**<ul><li>Deliver exceptional support to travelers via phone and email in English.</li><li>Manage and complete bookings accurately using our reservation system and dashboards.</li><li>Collaborate with the data operations team to analyze trends and address evolving customer needs.</li><li>Partner with the product team to represent the voice of the customer and inform product improvements.</li><li>Identify opportunities to enhance customer satisfaction and business outcomes.</li><li>Conduct quality assurance testing on products and provide actionable feedback for continuous improvement.</li></ul>**Additional Insights:**<ul><li>This role includes a combination of day and evening shifts, with at least three night shifts per week.</li><li>Day shifts take place in the office; evening shifts offer remote flexibility.</li><li>You will have two days off per week (one weekday and one weekend day), ensuring weekly hours do not exceed 45 hours.</li></ul>**What We Seek in You:**<ul><li>Bachelor&rsquo;s degree (required).</li><li>Fluency in English (written and spoken).</li><li>Another language (Spanish, French, German, etc.) is a strong plus.</li><li>Strong communication, problem-solving, and multitasking skills.</li><li>Prior experience in customer support or a related field is a plus.</li><li>Proficiency with customer support tools and software.</li><li>Positive, proactive, and self-motivated attitude with a solution-oriented mindset.</li><li>Ability to analyze data and trends, translating insights into effective action plans.</li><li>Exceptional interpersonal skills: clear, professional, and courteous across all channels.</li><li>Thrive in a fast-paced, startup environment with flexibility and a willingness to learn.</li><li>Based in Istanbul.</li><li>Openness to giving and receiving constructive feedback, fostering collaboration, and continuous improvement.</li></ul>**What We Offer:**<ul><li>Stay on the cutting edge with up-to-date technical equipment, including macOS devices.</li><li>Immerse yourself in an exceptionally innovative and dynamic work environment, where creativity thrives.</li><li>Keep your energy levels up with a fully stocked kitchen, featuring coffee machines, snacks, and refreshing beverages.</li><li>Enjoy additional meal and transportation allowances, demonstrating our commitment to your overall well-being.</li><li>Experience a culture of transparency and open communication among employees, fostering a collaborative atmosphere.</li><li>Embark on a journey of continuous learning and career development, with our encouragement and support.</li><li>Work in a comfortable, centrally-located office in Uskudar, featuring dedicated recreation areas for relaxation.</li><li>Pursue further education and growth with training and development reimbursement opportunities.</li><li>Recharge and unwind with 12 days of vacation from Year 1 of employment.</li><li>Celebrate your special day with a day off on your birthday.</li><li>Experience a welcoming environment with a zero-tolerance policy for toxic behavior, ensuring a harmonious and respectful workplace for all.</li><li>Join us in having fun during our office events, creating memorable moments together.</li></ul>Carla embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.Job Type: Full-timeWork Location: Hybrid remote in &Uuml;sk&uuml;dar

Customer Experience/Call Center Specialist (Global Travel Platform)

YO IT CONSULTING

<div>Job Title: SAP User / Specialist
Job Type: Contractor
Location: Remote
Job Summary:
Join our customers team as a SAP User / Specialist and play a key role in supporting daily operations through efficient use of SAP ERP. You will work across core modules to ensure data accuracy, streamline processes, and contribute to high-quality business outcomes. This is an AI training role focused on practical SAP usage rather than technical system configuration.
Key Responsibilities:
<div><ul><li>Utilize SAP ERP daily to manage and validate data within FI (Finance), MM (Materials Management), and SD (Sales &amp; Distribution) modules.</li></ul>
<ul><li>Enter, update, and verify business data to maintain system integrity and meet operational standards.</li></ul>
<ul><li>Generate and review standard reports, extracting key insights for process and business analysis.</li></ul>
<ul><li>Collaborate with team members to identify, document, and improve SAP-related workflows.</li></ul>
<ul><li>Ensure compliance with established business processes and data quality guidelines.</li></ul>
<ul><li>Troubleshoot and resolve user-level SAP issues, escalating when necessary.</li></ul>
<ul><li>Provide clear written documentation and communication related to SAP usage and findings.</li></ul>
</div>Required Skills and Qualifications:
<div><ul><li>Minimum 2 years of hands-on experience as a SAP user, with expertise in FI, MM, and SD modules.</li></ul>
<ul><li>Strong proficiency in SAP navigation, data entry, and validation tasks.</li></ul>
<ul><li>Solid understanding of business processes supported by SAP ERP solutions.</li></ul>
<ul><li>Demonstrated ability to analyze and interpret data using SAP reporting functions.</li></ul>
<ul><li>Excellent written and verbal communication skills, with strong attention to detail.</li></ul>
<ul><li>Effective problem-solving skills in a fast-paced, collaborative remote environment.</li></ul>
<ul><li>Proven track record of team collaboration to achieve shared goals.</li></ul>
</div>Preferred Qualifications:
<div><ul><li>Experience supporting or training other SAP users.</li></ul>
<ul><li>Exposure to additional SAP modules (e.g., CO).</li></ul>
<ul><li>Background in AI training or data annotation projects.</li></ul></div></div>

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