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business intelligence analyst

SMB SERVICES (Hiring For Client)

Job Title: Business Intelligence AnalystCompany: SMB Services Pvt. Ltd. Timings: 3:00 PM to 12:00 AM (Monday to Friday) Location: SMCHS, Block B, KarachiRole &amp; Responsibilities:<ul><li>Develop, implement, and maintain Power BI dashboards, reports, and data models to deliver accurate and actionable business insights.</li><li>Collaborate with cross-functional teams to gather reporting requirements and translate them into effective BI solutions.</li><li>Extract, clean, transform, and load data from various sources using Power Query, Power BI Dataflows, SQL, and Excel.</li><li>Design, optimize, and maintain Power BI semantic models to ensure performance, scalability, and adherence to industry best practices.</li><li>Build and support ETL/ELT processes using Power Query, Dataflows, and other Microsoft BI tools for data integration.</li><li>Use advanced Excel skills (formulas, Power Query, PivotTables) for data preparation and validation.</li><li>Assist the Solutions Architect in preparing high-quality, structured datasets aligned with business requirements.</li><li>Stay updated with BI trends, Power BI advancements, data modeling standards, and RPA technologies.</li><li>Identify and implement process improvements to enhance data accuracy, reporting efficiency, and BI performance.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Engineering, Business, or a related field.</li><li>Proven experience as a BI Analyst, Power BI Developer, or in a similar data-focused role.</li><li>Strong understanding of BI concepts, dashboard design principles, and data modeling techniques (DAX &amp; M language).</li><li>Advanced proficiency in Excel, including formulas, PivotTables, and Power Query.</li><li>Hands-on experience with SQL and relational databases such as MySQL or PostgreSQL.</li><li>Experience with data modeling, data warehousing, and ETL processes.</li><li>Familiarity with Robotic Process Automation (RPA) tools is a plus.</li><li>Knowledge of data integration methods (APIs, flat files, cloud-based sources).</li></ul>Skill Set:<ul><li>Excellent English communication skills (written and verbal).</li><li>Proficiency in Power BI (DAX, M Query, Dataflows, dashboard design, performance optimization).</li><li>Strong analytical, critical thinking, and problem-solving abilities.</li><li>Advanced proficiency in SQL and understanding of relational data structures.</li><li>Strong Excel skills for data analysis and reporting.</li><li>Ability to work both independently and collaboratively within cross-functional teams.</li><li>Detail-oriented with a focus on accuracy and quality.</li><li>Ability to manage deadlines and handle multiple tasks effectively.</li></ul>Job Type: Full-timeWork Location: In person

Business Intelligence Analyst

ibex. Pakistan

<div>
 
 To assure Business Standards at all times, the prime objective of a Business Analyst is to analyze performance and business related functions and provide insights findings to improve them. To ensure that the business is performing as per the requirements put forth by the client.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ol>
 <li>
 Gathering and Analyzing data in support of business cases, proposed projects and business requirements
 </li>
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 Must be able to work independently in a time critical environment and as a part of team on special and ongoing projects
 </li>
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 Provide business intelligence/reporting that assists the team in generating optimal performance
 </li>
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 Identifying gaps in information, processes and agents training
 </li>
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 Provide insight into the correlation between evaluation criteria and quality results to recommend changes necessary for continued agents development
 </li>
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 Manage monitoring database, including reporting on trends, agents, teams, centers as it relates to quality monitoring both voice and non-voice interaction
 </li>
 </ol>
 
 
 
 
 
 Qualification / Experience:
 
 
 <ul>
 <li>
 Preferably Graduate in any discipline
 </li>
 <li>
 Customer Services/ Quality Assurance Background would be preferred.
 </li>
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 Good Communication Skills
 </li>
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 Good Analytical and Strategical Skills
 </li>
 <li>
 Effective Listening skills
 </li>
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 Command over MS Office/ specifically Excel is mandatory
 </li>
 <li>
 Good understanding of Power BI and other analytical tools
 </li>
 </ul>
 
 
</div>

Business Analyst

Daraz

<div>
 
 
 About Daraz:
 
 
 
 Founded in 2015, Daraz is South Asia&rsquo;s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz&rsquo; vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.
 
 
 
 
 
 For more information, please visit www.daraz.com.
 
 
 
 
 
 
 Job Summary:
 
 
 
 We are looking for a Supply Chain Analyst to support the analytical framework in the supply chain department and support on the analytical (finance modeling) front for ventures of Daraz. Through this role, we aim to offer you on the job learning and exposure to working in a fast-paced environment. You will have the opportunity to experience all aspects of financial modeling, warehousing and aspects of operational performance in e- commerce, and see immediate results of your efforts. You will leverage research, develop insights and hone your skills working on special projects with all 5 countries where Daraz operates and help the company set innovative practices. This role reports to the Regional Performance Lead - Supply Chain Planning - The role will be parked under the Supply Chain Planning wing, Regional Team in Daraz.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Proficiency in data analysis tools and programming languages such as SQL, Python, R, Excel, Tableau, Power BI, etc.
 </li>
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 Preparing and cleaning data to ensure accuracy, completeness, and consistency. This involves handling missing data, removing duplicates, and resolving inconsistencies.
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 Using statistical methods, algorithms, and data visualization techniques to analyze data and extract insights. This may involve descriptive statistics, inferential statistics, machine learning algorithms, and more.
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 Interpreting the results of data analysis and communicating findings to stakeholders in a clear and understandable manner. This often involves creating reports, presentations, and visualizations.
 </li>
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 Identifying trends, patterns, and correlations in data to solve specific business problems or address research questions.
 </li>
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 Working closely with cross-functional teams such as business domain owners, other data analysts in related departments and managers to support decision-making and achieve organizational goals.
 </li>
 </ul>
 
 
 
 
 
 Required Skills / Abilities:
 
 
 <ul>
 <li>
 Bachelor's degree program in STEM from a reputable institution, Masters is a plus.
 </li>
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 2+ years of experience in an analytical or data driven role with hands-on SQL.
 </li>
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 Financial Forecasting &amp; Model development experience is a plus.
 </li>
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 Knowledge on how A/B tests are conducted and analyzed is a must.
 </li>
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 Expertise in SQL and Python knowledge is a must.
 </li>
 <li>
 You are comfortable using business intelligence tools (e.g. Tableau, or PowerBI).
 </li>
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 Highly organized and self-disciplined, able to work on multiple projects in a self-structured and well-prioritized way.
 </li>
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 Data-driven &amp; with a good attention to detail.
 </li>
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 Effective communication and interpersonal skills with a problem-solving attitude are the cornerstone of your personality.
 </li>
 <li>
 You must be adept at G-Suite.
 </li>
 <li>
 Knowledge of e-commerce operations and warehousing is a plus.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group).
 </li>
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 A platform to learn from Alibaba's world-leading ecosystem.
 </li>
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 Rigorous training and exposure in team management, leadership, business analytics, and operations.
 </li>
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 An opportunity to train the next generation of business leaders in the e-commerce industry.
 </li>
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 Competitive salary and incentive package.
 </li>
 </ul>
 
 
</div>

Supply Chain Analyst

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 The pandas have embarked on an inspiring journey to serve &ldquo;Meal for Every Table.&rdquo; This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food and more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.
 
 
 Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a &ldquo;Performance Analyst&rdquo; and play your part in the &ldquo;Commercial Domain.&rdquo;
 
 
 On this journey, you will report to &ldquo;Senior Manager, Global Food Service Operations"
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Analyse weekly and monthly business performance, prepare and deliver reports for the regional leadership of GFS
 </li>
 <li>
 Use analytics to develop forecasts, measure trends and design quantifiable plans to mitigate any potential risks and establish strategic priorities
 </li>
 <li>
 Use data analytics to understand current processes, identify opportunities and develop business models
 </li>
 <li>
 Analyse and evaluate project risks and opportunities across multiple functions and design project scope, deliverables and frameworks for new initiatives
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3 to 5 years experience as a BI/Data analyst.
 </li>
 <li>
 At least a Bachelor's degree in a quantitative subject, e.g. computer science, physics, mathematics, economics, engineering or demonstrable relevant practical experience.
 </li>
 <li>
 Highly proficient in SQL.
 </li>
 <li>
 Creative in data visualization (Tableau or another modern visualization tool is a must).
 </li>
 <li>
 Competence with reproducible data analysis using Python.
 </li>
 <li>
 Strong command over the entire data analysis lifecycle including; problem formulation, data auditing, rigorous analysis, interpretation, recommendations, and presentation.
 </li>
 <li>
 Familiarity with BigQuery and the Google Cloud Platform is a plus.
 </li>
 <li>
 Experience using git.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 We are fast, like mind boggling fast! So if you&rsquo;re someone who loves ever changing goals and loves optimization, you&rsquo;re the right fit for us!
 </li>
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 We love people who can develop things from scratch, own them and then work on improving them.
 </li>
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 We love what we do, and we don&rsquo;t rest until we&rsquo;ve achieved our targets. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us!
 </li>
 </ul>
</div>

Performance Analyst

ABIC

Job description<ul><li>Gathering and Analyzing data in support of business needs, proposed projects and business requirements</li><li>Must be able to work as part of team as well as independently in a time critical environment and projects, including Ad-hoc reporting.</li><li>Provide business intelligence/reporting that assists the team in generating optimal performance.</li><li>Identifying gaps in information, processes, structure, and inconsistent areas.</li><li>Provide insight into the correlation between evaluation criteria and quality results to recommend changes necessary for continued development</li><li>Manage monitoring database, including reporting on trends, teams, areas as it relates to quality monitoring.</li><li>Statistical Data Analysis, Trend Analysis, Comparative Data Analysis</li></ul>Requirements:<ul><li>Command over MS Office/ specifically Excel is Mandatory.</li><li>Excellent Communication and Interpersonal Skills</li><li>Good Analytical and Strategical Skills</li><li>Excellent time management and organizational skills</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Reporting Executive

LN Technologies

LN Technologies, a subsidiary of App Maisters Inc. USA, is an Enterprise App Development company that specializes in developing Mobility, Web, BI and Cloud-based solutions. With over 400 successful projects under our portfolio, we take pride in catering to the needs of all sizes and types of clients, from ambitious startups &amp; small businesses to large multinationalsWe are hiring a Senior Business Analyst (Morning/Evening Shift) for our sales and business development team based in Houston, TX, USA.Job Description:<ul><li>Management: Lead the end-to-end RFP process, including analyzing RFP requirements, RFP coordinating cross-functional teams, and ensuring timely submission of high-quality proposals. Collaborate with sales, technical, and subject matter experts to gather information, develop proposal content, and address client needs.</li><li>Requirements Gathering and Analysis: Conduct interviews and workshops with stakeholders to understand business needs, document requirements, and define scope. Analyze and translate requirements into functional specifications and user stories, ensuring alignment with project objectives.</li><li>Process Improvement: Identify opportunities to improve existing business processes, workflows, and systems. Work closely with stakeholders to streamline processes, increase efficiency, and optimize resource allocation.</li><li>Data Analysis: Analyze and interpret complex data sets to identify trends, patterns, and insights. Present findings in a clear and concise manner to support data-driven decision-making and strategic planning.</li><li>Stakeholder Management: Collaborate with stakeholders at all levels, including business users, project managers, developers, and executives. Facilitate effective communication, manage expectations, and ensure alignment between business needs and technical solutions.</li><li>Documentation and Reporting: Prepare comprehensive documentation, including business requirements, process flows, use cases, and functional specifications. Generate reports and deliver presentations to communicate project status, key metrics, and recommendations to management and stakeholders.</li><li>Quality Assurance: Assist in defining test scenarios and acceptance criteria. Collaborate with the testing team to ensure the delivered solution meets the defined requirements and quality standards.</li></ul>Requirements:<ul><li>Experience: Minimum of 4-5 years of experience as a Business Analyst, with a focus on managing RFPs. Experience in the software or technology industry is preferred.</li><li>RFP Expertise: In-depth knowledge and understanding of RFP processes, including requirements analysis, proposal development, and vendor evaluation. Familiarity with various RFP software tools and platforms is a plus.</li><li>Business Analysis Skills: Strong analytical and problem-solving abilities. Proficiency in gathering and documenting requirements, process modeling, and creating functional specifications. Knowledge of Agile methodologies is desirable.</li><li>Communication Skills: Excellent verbal and written communication skills. Ability to effectively collaborate with stakeholders, facilitate meetings, and present complex information in a clear and concise manner.</li><li>Data Analysis: Solid understanding of data analysis techniques and tools. Proficiency in Excel or other data analysis software. Experience with data visualization tools is a plus.</li><li>Stakeholder Management: Proven ability to build and maintain relationships with stakeholders at various levels. Strong negotiation and conflict resolution skills.</li><li>Attention to Detail: Strong attention to detail and ability to ensure accuracy in documentation and deliverables.</li></ul>Education:<ul><li>Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications such as Certified Business Analyst Professional (CBAP) or Project Management Professional (PMP) are a plus.</li><li>Join our dynamic team and contribute to our organization's success by leveraging your business analysis skills and RFP expertise. Apply today and be part of a collaborative environment where your contributions are valued and recognized</li></ul>Shift Timings: 11:00 am - 8:00 pmJob Type: Full-timeApplication Question(s):<ul><li>How many years you have got experience in making RFP's?</li><li>What is your current gross salary?</li><li>What is your expected gross salary?</li><li>Have you worked on FSD?</li><li>Have you done information gathering on the Mobile App?</li><li>Are you comfortable working the night shift?</li><li>Are you comfortable with an on-site job?</li><li>How soon can you join us?</li></ul>Work Location: In person

Sr. Business Analyst Morning/Evening Shift

Alibaba

<div><div>Basic Infomation<div><div><div>
Department:
Daraz</div><div>
Degree:
Bachelor</div><div>
Work Experience:
1 year</div></div></div></div><div>
Job Description<div>
Summary
We are looking for a high-performing, analytically strong, and tech-enthusiastic Data Analyst to join our Customer Experience (CXP) BI team in Pakistan. This is a high-growth role at the heart of Daraz&rsquo;s mission to deliver exceptional end-to-end customer experiences.
You will work closely with business leaders, product teams, operations, and senior management to drive decisions that directly influence customer satisfaction, operational efficiency, and cost optimization. This is the perfect role for individuals who enjoy solving meaningful business problems through data&mdash;and want a platform where their work has visible, measurable impact.
Key Responsibilities
Customer Experience Analytics
 Analyze customer experience data to uncover trends, friction points, and actionable insights that drive service improvement.
 Deliver data-driven recommendations that enhance customer satisfaction across all support channels.
Dashboarding &amp; KPI Visibility
 Build, automate, and maintain high-quality BI dashboards and reports (PowerBI/Tableau) to monitor CXP metrics and performance.
 Ensure accuracy, consistency, and cleanliness of data across reporting layers.
Root Cause Analysis &amp; Problem-Solving
 Conduct deep dives to identify root causes of customer issues and support data-driven decision-making.
 Contribute to A/B tests, customer segmentation, and targeted analyses that improve service design and outcomes.
Cross-Functional Collaboration
 Translate business requirements into structured analytical approaches.
 Partner with CXP operations, product, logistics, and marketplace teams to influence strategic initiatives and day-to-day problem solving.
Operational Excellence
 Validate data sources, troubleshoot inconsistencies, and ensure the reliability of CXP datasets.
 Prioritize and manage multiple analysis requests from business teams with clarity and ownership.
What We Offer
 An international working environment with exposure to Alibaba&rsquo;s global e-commerce ecosystem.
 A unique opportunity to gain hands-on experience in customer experience analytics at scale.
 Mentorship from seasoned BI, analytics, and CX leaders.
 Structured learning and development opportunities in analytics, leadership, and project management.
 A dynamic, fast-paced environment where your work directly contributes to enhancing customer satisfaction.
 Competitive salary and performance-based incentives</div></div><div>
Position Requirement<div>
Required Skills &amp; Qualifications
 Bachelor&rsquo;s degree in a STEM discipline from a reputable institution.
 1+ years of experience in an analytical or data-driven role with strong hands-on SQL skills.
 MS Excel expertise are good to have.
 Working knowledge of BI tools such as Tableau or PowerBI.
 Python knowledge is a plus (not required).
 Highly organized, self-driven, and able to manage multiple projects with discipline and prioritization.
 Strong communication skills with a problem-solving and collaborative mindset.
 Fresh graduates are encouraged to apply.</div></div></div>

Daraz PK-BI Analyst-CXP

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