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analyst - business solution Jobs in Qatar

analyst - business solution

business analyst (mobile banking project) Jobs in Qatar

business analyst (mobile banking project)

business analyst intern

business solutions analyst

Milaha

<div>
 
 
 Key Responsibilities
 
 
 
 &bull; Analyze business system requirements, assess current processes (AS-IS), and design future-state solutions (TO-BE) to enhance operational efficiency.
 
 
 &bull; Create business requirements specifications (BRS) and lead ERP implementation projects.
 
 
 &bull; Assess ERP systems and perform user acceptance testing, identifying any discrepancies between the delivered software and initial requirements.
 
 
 &bull; Provide support for solution enhancements and manage change requests.
 
 
 &bull; Coordinate with business users and solution vendors to resolve system issues and maintain regular updates on support tickets.
 
 
 &bull; Generate statistical reports on managed tasks and develop visuals for tracking KPIs.
 
 
 &bull; Monitor critical KPIs against established targets, provide regular updates, manage risks, and escalate issues as needed.
 
 
 &bull; Support the Business Solution Manager on various tasks assigned within container shipping business.
 
 
 Required Qualifications:
 
 
 &bull; Extensive experience in ERP implementation, with a preference for expertise in Maritime and Logistics business applications.
 
 
 &bull; Exceptional written and verbal communication skills, capable of creating engaging and persuasive content.
 
 
 &bull; Skilled in maintaining status reports and preparing presentations.
 
 
 &bull; Advanced proficiency in Microsoft Excel for data management and analysis.
 
 
 &bull; Strong analytical abilities with a focus on making data-driven decisions.
 
 
 &bull; Creative problem-solving skills and a passion for developing innovative digital transformation strategies.
 
 
 
 
 
 
 
 
 
 Minimum Qualification/Experiences/Skills
 
 
 
 
 Education &amp; Professional Qualification:
 
 
 
 &bull; Relevant business degree in Technology or Supply Chain Management.
 
 
 &bull; Globally recognized Project Management certification will be an advantage.
 
 
 
 Professional Experience:
 
 
 
 &bull; Logistics or Maritime experience. Ideally from a leading company in the region and with knowledge in Feeder, NVOCC or Freight forwarding &amp; container management
 
 
 &bull; Hands-on experience in business applications (from either implementation or operation or both)
 
 
 &bull; Other preferred qualifications
 
 
 &bull; 3-5 years extensive experience using leading business improvement methodologies and processes (e.g., Lean/Six Sigma, PMP or similar)
 
 
 &bull; Demonstrated Project Governance experience
 
 
 &bull; Cross-Functional experience and / or Management Consulting experience a plus
 
 
 
 Geographic Experience:
 
 
 
 &bull; Middle East experience is a distinct advantage
 
 
 
 Computer Skills:
 
 
 
 &bull; Microsoft Office
 
 
 
 Language Skills:
 
 
 
 &bull; English critical; Arabic a plus
 
 
 &bull; Ability to simplify technical information into easily understood documents
 
 
 
 Market/Industry/Functional Knowledge:
 
 
 
 &bull; In-depth knowledge of market-leading practices and logistics processes, along with tools for process excellence and optimization.
 
 
 &bull; Strong planning and organizational abilities.
 
 
 &bull; Results-oriented with a focus on achieving goals.
 
 
 &bull; Exceptional relationship-building skills, with the ability to influence key decision-makers at all management levels. A collaborative approach when working with cross-functional teams and external stakeholders.
 
 
 &bull; Preferred knowledge of the shipping, logistics, and energy industries.
 
</div>

Business Solutions Analyst

MILAHA

<div>The role involves supporting ERP project implementations by coordinating project activities, engaging with cross-functional stakeholders and ensuring timely follow ups. Responsibilities include managing and maintaining data quality through cleansing and validation activities, as well as reviewing project documentation such as solution designs and related deliverables. The position requires using ticketing tools like Jira to track issues and provide business support. The role also includes performing analysis using Excel tools such as V-lookups and Pivot Tables and preparing presentations in PowerPoint. The ideal candidate will take a proactive, detail oriented and solution-focused approach, critically analyzing requirements and contributing to continuous project improvement.</div>
 <div><div>Minimum Qualification/Experiences/Skills
 
Education &amp; Professional Qualification:
 
<ul><li>Relevant business degree in Technology or Supply Chain Management.
</li><li>Globally recognized Project Management certification will be an advantage.
</li></ul>Professional Experience:
 
<ul><li>Logistics or Maritime experience. Ideally from a leading company in the region and with knowledge in Feeder, NVOCC or Freight forwarding &amp; container management
</li><li>Hands-on experience in business applications (from either implementation or operation or both)
</li><li>Other preferred qualifications
</li><li>6+ years extensive experience using leading business improvement methodologies and processes (e.g., Lean/Six Sigma, PMP or similar)
</li><li>Demonstrated Project Governance experience
</li><li>Cross-Functional experience and / or Management Consulting experience a plus
</li></ul>Geographic Experience:
 
<ul><li>Middle East experience is a distinct advantage
</li></ul>Computer Skills:
 
<ul><li>Microsoft Office
</li></ul>Language Skills:
 
<ul><li>English critical; Arabic a plus
</li><li>Ability to simplify technical information into easily understood documents
</li></ul>Market/Industry/Functional Knowledge:
 
<ul><li>In-depth knowledge of market-leading practices and logistics processes, along with tools for process excellence and optimization.
</li><li>Strong planning and organizational abilities.
</li><li>Results-oriented with a focus on achieving goals.
</li><li>Exceptional relationship-building skills, with the ability to influence key decision-makers at all management levels. A collaborative approach when working with cross-functional teams and external stakeholders.
</li><li>Preferred knowledge of the shipping, logistics, and energy industries.</li></ul></div></div>
 <div><div>Key Responsibilities
 
<ul><li>Analyze business system requirements, assess current processes (AS-IS), and design future-state solutions (TO-BE) to enhance operational efficiency.
</li><li>Create business requirements specifications (BRS) and lead ERP implementation projects.
</li><li>Assess ERP systems and perform user acceptance testing, identifying any discrepancies between the delivered software and initial requirements.
</li><li>Provide support for solution enhancements and manage change requests.
</li><li>Coordinate with business users and solution vendors to resolve system issues and maintain regular updates on support tickets.
</li><li>Generate statistical reports on managed tasks and develop visuals for tracking KPIs.
</li><li>Monitor critical KPIs against established targets, provide regular updates, manage risks, and escalate issues as needed.
</li><li>Support the Business Solution Manager on various tasks assigned within container shipping business.
</li></ul></div><div>Required Qualifications:
 
<ul><li>Extensive experience in ERP implementation, with a preference for expertise in Maritime and Logistics business applications.
</li><li>Exceptional written and verbal communication skills, capable of creating engaging and persuasive content.
</li><li>Skilled in maintaining status reports and preparing presentations.
</li><li>Advanced proficiency in Microsoft Excel for data management and analysis.
</li><li>Strong analytical abilities with a focus on making data-driven decisions.
</li><li>Creative problem-solving skills and a passion for developing innovative digital transformation strategies.</li></ul></div></div>
 <div><div>Minimum Qualification/Experiences/Skills
 
Education &amp; Professional Qualification:
 
<ul><li>Relevant business degree in Technology or Supply Chain Management.
</li><li>Globally recognized Project Management certification will be an advantage.
</li></ul>Professional Experience:
 
<ul><li>Logistics or Maritime experience. Ideally from a leading company in the region and with knowledge in Feeder, NVOCC or Freight forwarding &amp; container management
</li><li>Hands-on experience in business applications (from either implementation or operation or both)
</li><li>Other preferred qualifications
</li><li>6+ years extensive experience using leading business improvement methodologies and processes (e.g., Lean/Six Sigma, PMP or similar)
</li><li>Demonstrated Project Governance experience
</li><li>Cross-Functional experience and / or Management Consulting experience a plus
</li></ul>Geographic Experience:
 
<ul><li>Middle East experience is a distinct advantage
</li></ul>Computer Skills:
 
<ul><li>Microsoft Office
</li></ul>Language Skills:
 
<ul><li>English critical; Arabic a plus
</li><li>Ability to simplify technical information into easily understood documents
</li></ul>Market/Industry/Functional Knowledge:
 
<ul><li>In-depth knowledge of market-leading practices and logistics processes, along with tools for process excellence and optimization.
</li><li>Strong planning and organizational abilities.
</li><li>Results-oriented with a focus on achieving goals.
</li><li>Exceptional relationship-building skills, with the ability to influence key decision-makers at all management levels. A collaborative approach when working with cross-functional teams and external stakeholders.
</li><li>Preferred knowledge of the shipping, logistics, and energy industries.</li></ul></div></div>

Analyst - Business Solution

Madre Integrated Engineering

<div>
 
 We are seeking an experienced
 
 Senior Business Analyst
 
 with a minimum of
 
 10 years of professional experience
 
 to lead business analysis initiatives, drive process improvements, and support strategic decision-making. The ideal candidate will work closely with stakeholders, project managers, and technical teams to translate business needs into effective solutions.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Lead end-to-end business analysis activities across complex projects and programs.
 </li>
 <li>
 Engage with senior stakeholders to understand business objectives, challenges, and opportunities.
 </li>
 <li>
 Gather, analyze, document, and validate business requirements using appropriate methodologies and tools.
 </li>
 <li>
 Translate business requirements into functional specifications, user stories, and process models.
 </li>
 <li>
 Facilitate workshops, stakeholder meetings, and requirement review sessions.
 </li>
 <li>
 Perform gap analysis, impact analysis, and feasibility studies for proposed solutions.
 </li>
 <li>
 Collaborate with IT, development, and QA teams to ensure accurate implementation of requirements.
 </li>
 <li>
 Identify opportunities for process optimization, automation, and efficiency improvements.
 </li>
 <li>
 Ensure alignment of solutions with business strategy, compliance requirements, and organizational goals.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Information Systems, Computer Science, or a related field.
 </li>
 <li>
 Minimum of 10 years of experience as a Business Analyst or in a similar role.
 </li>
 <li>
 Proven experience working on large-scale, cross-functional, and enterprise-level projects.
 </li>
 <li>
 Strong understanding of business analysis frameworks, methodologies, and best practices.
 </li>
 <li>
 Excellent analytical, problem-solving, and critical-thinking skills.
 </li>
 <li>
 Strong communication, presentation, and stakeholder management abilities.
 </li>
 <li>
 Experience in creating business process models, use cases, user stories, and functional documentation.
 </li>
 <li>
 Proficiency with business analysis tools and documentation software.
 </li>
 <li>
 Ability to work independently, manage multiple priorities, and meet deadlines.
 </li>
 </ul>
 
 
</div>

Senior Business Analyst

ECCO Gulf Majorel Qatar

<div>Job Purpose

The Senior Business Analyst is responsible for leading business analysis activities related to call centre operations within the Enterprises. The role focuses on improving service delivery, operational efficiency, citizen experience, and compliance through data-driven insights, process optimization, and technology enablement. The position acts as a bridge between business stakeholders, IT teams, and service providers to ensure that call centre solutions align with the Organization's strategic objectives.

Key Responsibilities:
<ul>
<li>Analyse call volumes, service levels, KPIs, SLAs, and customer satisfaction metrics.
</li>
<li>Identify gaps and opportunities for improvement in IVR, CRM, case management, omnichannel services, and workforce management.
</li>
<li>Recommend process improvements to enhance efficiency, response time, and service quality.
</li>
<li>Support implementation and optimization of call centre technologies and platforms.
</li>
</ul><h3 class="jobSectionHeader">Stakeholder Management</h3>
<ul>
<li>Act as a key liaison between business units, IT, vendors, and external service providers.
</li>
<li>Facilitate workshops, interviews, and requirement-gathering sessions with stakeholders.
</li>
<li>Present analysis findings, business cases, and recommendations to senior management.
</li>
</ul><h3 class="jobSectionHeader">Data Analysis &amp; Reporting</h3>
<ul>
<li>Develop business reports, dashboards, and performance metrics for call centre operations.
</li>
<li>Perform root-cause analysis for operational issues and service failures.
</li>
<li>Ensure data accuracy, integrity, and alignment with ministry reporting standards.
</li>
</ul><h3 class="jobSectionHeader">Governance &amp; Compliance</h3>
<ul>
<li>Ensure business processes comply with government regulations, policies, and data protection standards.
</li>
<li>Support audits, risk assessments, and governance reviews related to call centre operations.
</li>
<li>Contribute to documentation, SOPs, and knowledge management practices.
</li>
</ul><h3 class="jobSectionHeader">Leadership &amp; Mentorship</h3>
<ul>
<li>Provide guidance and mentorship to junior business analysts.
</li>
<li>Lead analysis workstreams in large-scale or cross-functional projects.
</li>
<li>Promote best practices in business analysis and continuous improvement.
</li>
</ul>Education

Bachelor&rsquo;s degree in business administration, Information Systems, Management, Engineering, or a related field.
Experience
<ul><li>Minimum 10 years of professional experience as a Business Analyst or similar role.
</li>
<li>Extensive experience in Call Centre / Customer Service Operations, preferably within government, public sector, or large enterprise environments.
</li>
<li>Proven experience working on CRM systems, call centre platforms, IVR, case management, and digital service channels.
</li>
<li>Experience in managing complex stakeholders and large-scale transformation projects.</li></ul></div>

Senior Business Analyst – Call Centre Operations

Cartafella Analytics

We are looking for Business Analyst (Arabic) for Qatar location.Key Responsibilities:<ul><li>Process Improvement: Design and implement process improvements across the organization to enhance efficiency and effectiveness.</li></ul><ul><li>Data Analysis: Conduct detailed business analysis to identify business needs and develop solutions for business problems.</li></ul><ul><li>Requirement Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring alignment with business objectives.</li></ul><ul><li>Solution Development: Translate business needs into technical requirements and guide the design of technology solutions.</li></ul><ul><li>Project Management: Lead projects to ensure timely delivery within scope and budget, coordinating with cross-functional teams.</li></ul><ul><li>Team Leadership: Manage and mentor a team of business analysts, providing guidance and support to achieve departmental goals.</li></ul><ul><li>Stakeholder Communication: Present findings and recommendations to executive leadership and other stakeholders.</li></ul><ul><li>Testing and Implementation: Oversee the testing and rollout of new systems or technology solutions to ensure they meet business needs.</li></ul>Qualifications:Education: Bachelor&rsquo;s degree in Business Administration, Computer Science, or a related field.Experience: 5+ years of experience in business analysis or a related field, with a proven track record of leading projects and teams.Skills:<ul><li>Strong analytical and problem-solving abilities.</li></ul><ul><li>Excellent communication and presentation skills.</li></ul><ul><li>Proficiency in data analysis and reporting tools.</li></ul><ul><li>Knowledge of project management principles and best practices.</li></ul><ul><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul><ul><li>Familiarity with software development lifecycle (SDLC) and Agile methodologies.</li></ul>Preferred Qualifications:<ul><li>Advanced degree in Business Administration or a related field.</li></ul><ul><li>Professional certifications such as Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP).</li></ul>If you are available please send your cv immediatelyJob Type: Full-timePay: QAR20,000.00 - QAR25,000.00 per monthWork Location: Remote

Senior Business Analyst for Qatar (Onsite Opening)

Virtusa

<div>
 Must Have: : Business Analyst,SQL,AgileJD: : Business Analyst - Airways Domain - Should have good analytical and process skills, Well versed in Agile/Scrum methodology. Should be able to Analyze, prepare, draft and review the requirements. Liaison with business users /Product owners to study the existing process and analyze the requirements and propose improvements. Should have experience in on boarding development team on the requirements to implement the functionality without any gap. Prepare use cases and testcases for UAT together with business users
</div>

Business Analyst

Inspire Management Training Center

We are looking for a detail-oriented Finance &amp; Commercial Modelling Analyst with experience in the aviation industry to support financial planning, forecasting, and strategic decision-making. The role involves creating, maintaining, and analyzing financial and commercial models for aviation operations, evaluating business performance, and generating insights that drive profitability, operational efficiency, and fleet/route optimization. Strong financial expertise, advanced Excel skills, and prior experience in aviation finance, commercial planning, or corporate finance are highly desirable.Key ResponsibilitiesFinancial &amp; Commercial Modelling<ul><li>Design, maintain, and refine aviation-specific financial and commercial models, including route profitability, fleet planning, aircraft utilization, and cost-per-flight-hour analyses.</li><li>Build financial models to support business planning, investment decisions, and strategic aviation projects.</li><li>Prepare accurate financial forecasts, budgets, and scenario analyses incorporating operational, commercial, and market data.</li></ul>Performance Analysis<ul><li>Analyze aviation business performance, including revenues, operating costs, yields, load factors, and profitability metrics.</li><li>Evaluate commercial initiatives, such as new routes, codeshare agreements, ground handling contracts, leasing options, and fuel cost impacts.</li><li>Monitor key performance indicators (KPIs) relevant to aviation operations and identify trends, risks, and opportunities.</li></ul>Strategic &amp; Commercial Support<ul><li>Provide financial insights to support strategic initiatives, including fleet expansion, aircraft leasing, contract negotiations, and commercial planning.</li><li>Assess the financial viability of aviation projects, including CAPEX and OPEX evaluations.</li><li>Prepare clear and concise financial reports and presentations for senior leadership and key stakeholders.</li></ul>Cross-Functional Collaboration<ul><li>Collaborate with finance, operations, commercial planning, procurement, engineering, and airport services teams to collect data and validate assumptions.</li><li>Ensure accuracy and reliability of all financial inputs, operational data, and model outputs.</li></ul>Risk &amp; Opportunity Management<ul><li>Identify financial risks and commercial opportunities affecting aviation operations.</li><li>Recommend data-driven solutions to optimize operational efficiency, reduce costs, and enhance profitability.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Economics, Business, Aviation Management, or a related field.</li><li>2&ndash;5 years of experience in financial analysis, aviation commercial modelling, or corporate finance (experience in the aviation sector preferred).</li><li>Advanced Excel skills, including complex formulas, pivot tables, and financial modelling techniques.</li><li>Familiarity with financial planning tools or ERP systems (SAP, Oracle, Hyperion, etc.) is a plus.</li><li>Strong analytical, quantitative, and problem-solving abilities.</li><li>High attention to detail, strong organizational skills, and ability to manage multiple priorities.</li><li>Excellent communication skills, capable of presenting complex financial insights to non-finance stakeholders.</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Finance &amp; Commercial Modelling Analyst in aviation sector: 2 years (Required)</li></ul>

Finance & Commercial Modelling Analyst (Aviation Sector)

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