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assistant manager, it business relations (analyst) Jobs in Abu Dhabi

assistant manager, it business relations (analyst)

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associate analyst - air traffic operations

business systems analyst

Dalil Info Tech

IT Business Analysts <ul><li>Senior Analyst (5&ndash;8 years experience)</li><li>Lead Analyst (8+ years experience, with leadership capabilities)</li></ul>Key Responsibilities:Collaborate with cross-functional teams to define and refine product roadmaps Translate business objectives into clear, actionable requirements and user stories Conduct competitor and market analysis to integrate the latest digital trends and AI-driven solutions Identify gaps and recommend tech-driven improvements using AI tools and modern analytics platforms Build wireframes, process models, and business cases using tools like BPMN, UML, Figma, Miro Communicate with stakeholders to capture and align priorities, pain points, and KPIs Lead or support agile ceremonies: grooming, sprint planning, and retrospectives Embrace an iterative mindset and thrive in fast-paced, product-oriented teamsSkills &amp; Qualifications &ndash; What We&rsquo;re Looking For:Senior Analyst<ul><li>5&ndash;8 years of solid experience in BA/product roles</li><li>Strong in requirements engineering, process optimization, and product thinking</li><li>Hands-on with AI for business modeling, data insights, and workflow automation</li><li>Experience mentoring junior BAs or acting as a proxy PO</li></ul>Lead Analyst / Product Owner<ul><li>8+ years in business analysis or product management</li><li>Proven leadership in driving digital transformation and strategic initiatives</li><li>Deep understanding of AI/ML integration in business platforms</li><li>Expert in managing cross-functional teams, leading discovery workshops, and stakeholder engagement</li><li>Strong communication and roadmap planning skills</li></ul>Bonus Skills (All Levels):<ul><li>Knowledge of Agile/Scrum and SAFe frameworks</li><li>Familiarity with tools like Power BI, Tableau, Notion AI, ChatGPT, Zapier, Make.com</li><li>Understanding of AI use cases in process automation, customer experience, and analytics</li><li>Certifications like CBAP, PMI-PBA, or Agile BA are a plus</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED15,000.00 - AED30,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Application Question(s):<ul><li>Do you have at least 5 to 10 years of experience?</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>

IT Business Analysts (Senior | Lead) - Arabic and English - 5 to 10 yrs of experience

The National Insurance Company – Daman

<div>
 
 We are seeking a highly skilled and dynamic Business Analyst to join our department within the Business Relations team. This role is crucial in bridging the gap between our business objectives and technological solutions. The Business Analyst will play a pivotal role in understanding the evolving needs of our internal and external partners and customers, translating these into clear requirements, and collaborating with IT and other stakeholders to deliver solutions that drive operational efficiency, enhance customer experience, and ensure regulatory compliance within the complex insurance landscape.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Elicit and Analyse Requirements: Conduct comprehensive requirements gathering through interviews, workshops, surveys, and document analysis to capture functional and non-functional needs, business rules, and process flows.
 </li>
 <li>
 Process Modelling and Optimization: Analyse current state business processes to identify inefficiencies, design optimized future state processes, and develop clear process maps (e.g., BPMN).
 </li>
 <li>
 Data Analysis &amp; Reporting: Interpret complex data sets to uncover insights, identify trends, and develop actionable reports to support strategic decision-making for business relations initiatives.
 </li>
 <li>
 Solution Assessment &amp; Validation: Evaluate the feasibility of proposed solutions, facilitate User Acceptance Testing (UAT), define test scenarios, and ensure developed solutions align with business needs.
 </li>
 <li>
 Stakeholder Collaboration: Serve as a key liaison between business stakeholders, IT teams, and external partners, ensuring clear communication, consensus building, and effective expectation management throughout the project lifecycle.
 </li>
 <li>
 Customer/Partner Journey Mapping: Analyse and map the end-to-end journeys of various customer and partner segments to identify pain points and opportunities for improvement.
 </li>
 <li>
 Support Regulatory Adherence: Ensure that all defined requirements and proposed solutions adhere to relevant insurance regulations and compliance guidelines.Stay updated on relevant market trends and incorporate them into strategic decision-making.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Minimum of 3-5 years of experience as a Business Analyst, preferably within the Insurance or financial services industry.
 </li>
 <li>
 Bachelor's degree in Business Administration, Finance, Insurance, or a related field.
 </li>
 <li>
 Demonstrated experience with full Software Development Life Cycle (SDLC) methodologies, with a strong preference for Agile (Scrum, Kanban) environments.
 </li>
 <li>
 Proven track record of working closely with diverse business and technical teams.
 </li>
 <li>
 Knowledge of key market trends and their impact on the insurance industry.
 </li>
 <li>
 Business Analysis Professional
 </li>
 <li>
 Competency in Business Analysis
 </li>
 <li>
 Agile certifications (e.g., Certified Scrum Product Owner - CSPO)
 </li>
 <li>
 Relevant professional certifications (e.g., CBAP, PMP) are preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills and Competencies
 
 
 
 
 
 <ul>
 <li>
 Core Business Analysis: Mastery of requirements elicitation, documentation, scope management, process modelling (BPMN), data analysis, and solution validation (UAT support).
 </li>
 <li>
 Excellent Communication &amp; Interpersonal Skills: Exceptional active listening, verbal, written, and presentation skills to effectively convey complex information to diverse audiences.
 </li>
 <li>
 Stakeholder Management: Proven ability to build strong relationships, manage expectations, and resolve conflicts with internal and external stakeholders.
 </li>
 <li>
 Problem-Solving &amp; Critical Thinking: Highly analytical mindset with the ability to break down complex problems, identify root causes, propose practical, solution-oriented, and strategic solutions.
 </li>
 <li>
 Adaptability &amp; Resilience: Ability to thrive in a dynamic, fast-paced environment, embrace change, and maintain effectiveness under pressure.
 </li>
 <li>
 Negotiation &amp; Persuasion: Skilled in building consensus and influencing stakeholders to adopt optimal solutions and changes.
 </li>
 <li>
 Business Relations Context: Strong understanding of partner ecosystems (brokers, agents, healthcare providers), customer journey mapping, and familiarity with insurance systems.
 </li>
 <li>
 Insurance Domain Expertise: In-depth understanding of insurance products (health, life, property, casualty), core insurance processes (underwriting, claims, policy administration), and the regulatory landscape (DOH, DHA, local guidelines).
 </li>
 <li>
 Technology Acumen: Solid understanding of SDLC/Agile methodologies, system integration concepts (APIs, data warehousing), and proficiency with project management tools (Jira, Confluence), requirement management tools. Basic to intermediate SQL skills are a plus.
 </li>
 <li>
 Attention to Detail: Meticulous accuracy and thoroughness in all aspects of analysis, documentation, and validation..
 </li>
 </ul>
</div>

Assistant Manager, IT Business Relations (Analyst)

ACCA Careers

<div>
 
 Position Summary
 
 
 
 
 Location
 
 Abu Dhabi, Dubai
 
 
 
 About Deloitte
 
 
 
 When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 
 
 
 Our Purpose
 
 
 
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 
 
 Our shared values guide the way we behave to make a positive, enduring impact:
 
 
 
 During your tenure as a Business Analyst, you will demonstrate and develop your capabilities in the following areas:
 
 
 
 <ul>
 <li>
 Team with others to produce high quality deliverables to ensure superior client experience
 </li>
 <li>
 Collect, assimilate, and analyze relevant data and use standard processes and tools to help surface and support solutions
 </li>
 <li>
 Understand basic financial concepts and able to research and find financial and business performance information
 </li>
 <li>
 Conduct in depth research and benchmarking analysis to provide clients and team with insights on best practices and bring forward potential solutions
 </li>
 <li>
 Apply structured thinking and frameworks to organize concepts, identify gaps, and communicate ideas clearly to team members Find and leverage a diverse set of resources that can provide team with insights and potential solutions and share findings with others
 </li>
 <li>
 Present an approachable and professional style while engaging and communicating with others in an effort to build lasting relationships across clients and teams
 </li>
 <li>
 Value and consider the diverse perspectives and backgrounds of colleagues and clients
 </li>
 <li>
 Apply technology fundamentals to client situations and demonstrate basic understanding of new and emerging technologies such as Robotic Process Automation (&ldquo;RPA&rdquo;), Artificial Intelligence (&ldquo;AI&rdquo;), IoT, Blockchain and cloud
 </li>
 <li>
 Understand how a business operates and support in the development and/ or improvement of business processes
 
 
 </li>
 </ul>
 
 Leadership Capabilities
 
 
 
 <ul>
 <li>
 Build own understanding of our purpose and values while exploring opportunities for impact
 </li>
 <li>
 Demonstrate strong commitment to personal learning and development; act as a brand ambassador to help attract top talent
 </li>
 <li>
 Understand expectations and demonstrate personal accountability for keeping performance on track
 </li>
 <li>
 Demonstrate ability to own work and deliverables efficiently with minimum supervision
 </li>
 <li>
 Actively focus on developing effective communication and relationship-building skills internally and with clients Seek ways to provide informal coaching and guidance to peers and share knowledge and skills with wider audiences
 
 
 </li>
 </ul>
 
 Required Majors
 
 
 
 Industrial engineering, Electronics engineering, Economics, Systems Engineering , Computer engineering, Software engineering, Computer Science, Management Information Systems, IT, Finance, Business Administration, Data, Analytics, Machine Learning, Business Administration, Information Systems, Business Management, Artificial Intelligence, Strategic Management, Business Strategy, Motion or Graphic Design, HR, Management, Administration, Industrial Engineering, Marketing and System Engineering, Finance, Accounting, Mechanical Engineering, Financial Engineering, Language &amp; translation and Math
 
 
 
 Qualifications And Technical Capabilities
 
 
 
 <ul>
 <li>
 Based in the UAE &ndash; UAE National
 </li>
 <li>
 Undergraduate degree
 </li>
 <li>
 MBA or a relevant master&rsquo;s degree or certificate is a plus
 </li>
 <li>
 Fluency in written and spoken English, Arabic is a plus
 </li>
 <li>
 Excellent knowledge in MS office applications especially in PowerPoint, Word and Excel
 </li>
 <li>
 Excellent communication and people skills, with a strong emphasis on team working
 </li>
 <li>
 Ability to operate and understand excellent project and program management disciplines including production of project plans and key quality program deliverables
 </li>
 <li>
 Strong administrative and numeracy skills and ability to analyze complex data with good attention to details
 </li>
 <li>
 Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours
 </li>
 <li>
 Willingness to travel (required)
 
 
 </li>
 </ul>
 For further information, and to apply, please visit our website via the &ldquo;Apply&rdquo; button below.
</div>

Business Analyst | Fresh Graduates | Emiratisation

Presight

<div>
 
 Overview
 
 
 
 Presight is an ADX-listed public company with Abu Dhabi based G42 as its majority shareholder and is the region&rsquo;s leading big data analytics company powered by GenAI. It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive societal impact. Presight excels at all-source data interpretation to support insight-driven decision-making that shapes policy and creates safer, healthier, happier, and more sustainable societies. Today, through its range of GenAI-driven products and solutions, Presight is bringing Applied AI to the private and public sector, enabling them to realize their AI strategy and ambitions faster.
 
 
 
 Position Overview
 
 
 
 We are looking for a growth-oriented Business Analyst to join the team at Presight! This role will focus on analyzing business processes, identifying opportunities for improvement, and supporting data-driven decision-making across the organization
 
 
 
 Responsibilities
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
 </li>
 <li>
 Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
 </li>
 <li>
 Create and implement precise management plans for every project, with attention to transparent communication at all levels
 </li>
 <li>
 Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
 </li>
 <li>
 Determine and develop user requirements for systems in production, to ensure maximum usability
 </li>
 <li>
 Partner with stakeholders across business units develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
 </li>
 <li>
 Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
 </li>
 <li>
 Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
 </li>
 <li>
 Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
 </li>
 <li>
 Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
 </li>
 <li>
 Act as Subject Matter Expert (SME) on energy &amp; utility pre-sales and delivery, ensuring sector-specific requirements are accurately captured and translated into technical solutions
 </li>
 <li>
 Understand electricity and water demand, generation, transmission, and distribution mechanism and process of value realization
 </li>
 <li>
 Contribute domain expertise to the design and validation of demos, prototypes and use cases
 </li>
 <li>
 Support the evaluation of compliance requirements, efficiency requirements, and sustainability requirements specific to Abu Dhabi&rsquo;s power and water sector, covering regulator and operator in the ecosystem
 </li>
 <li>
 Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management, and Governance of Organizations policies, procedures, plans, and related risk assessments.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Five or more years of experience in analytics and systems development
 </li>
 <li>
 Proven analytical abilities
 </li>
 <li>
 Experience in generating process documentation and reports
 </li>
 <li>
 Strong working knowledge of relevant Microsoft applications, including Visio
 </li>
 <li>
 Excellent communication skills, with an ability to translate data into actionable insights
 </li>
 <li>
 Solid background in power systems planning or operations, with hands-on experience in utilities or energy sector projects
 </li>
 <li>
 Proficiency in interpreting sector data sets (e.g., load forecasts, generation dispatch, water production and power flows) and translating them into actionable requirements
 </li>
 <li>
 Bachelor&rsquo;s degree (or equivalent) in information technology or computer science
 </li>
 <li>
 Proven ability to manage projects and user testing
 </li>
 <li>
 CBAP certification
 </li>
 <li>
 Experience with data visualization tools like Power BI, Kibana etc
 </li>
 <li>
 High proficiency in technical writing
 </li>
 <li>
 Working experience in utility / energy companies or Master&rsquo;s degree in electrical engineering, energy systems, and related discipline
 </li>
 <li>
 Experience with industry-standard tools for power system analysis and planning (e.g., PSS&reg;E, DIgSILENT PowerFactory, or equivalent)
 </li>
 <li>
 Knowledge of Abu Dhabi and UAE energy-water regulatory frameworks, visions and programs, and Net Zero 2050 initiatives
 
 
 </li>
 </ul>
 Join us at Presight, where we offer a culture of innovation, outstanding career growth opportunities, and competitive rewards. If you're eager to conquer new frontiers in AI and thrive in a dynamic environment, we welcome you to our community.
 
 
 
 What Working At Presight Offers
 
 
 
 
 Culture
 
 : An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
 
 
 
 Career
 
 : Accelerate your career through high-impact projects and access to resources for continuous growth and learning opportunities.
 
 
 
 Rewards
 
 : A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.
</div>

Business Analyst

DICETEK LLC

<div>Must Have
&sect; Strong experience in supporting Fenergo&rsquo; s CLM SaaS platform FenX.
&sect; 8+ years of experience as a Business Analyst in the banking domain.
&sect; Strong understanding of KYC, AML, and CDD processes.
&sect; Hands-on experience with CLM platforms (preferably FenX).
&sect; Familiarity with tools like Jira, Confluence, and Datadog.
&sect; Experience in Agile delivery models and stakeholder management.
&sect; Excellent documentation and communication skills.
Preferred
&sect; Fenergo certified on configuration.
Excellent communication and collaboration skills, with the ability to work effectively in a team environment.</div>

FenX Business Analyst

Big Ticket

<div>
 
 Company Overview
 
 
 
 Since 1992, Big Ticket LLC has been offering huge cash prizes and dream cars, creating unforgettable experiences for our customers. Our monthly guaranteed draws give participants the chance to win massive cash prizes, luxury cars, and more, with millions of dirhams awarded to lucky winners every month.
 
 
 At Big Ticket, we&rsquo;re more than just a raffle; we create moments of hope, joy, and excitement for people around the world. With a mission to turn dreams into reality through exciting games and entertainment and make every draw an event to remember.
 
 
 
 Purpose and Objectives for the Role
 
 
 
 The Business Analyst will play a key role in capturing and translating business requirements into actionable deliverables that align with Big Ticket&rsquo;s digital product strategy. The BA will work closely with stakeholders to define, document, and prioritise features, ensuring that business objectives are met and value is delivered efficiently. In addition to supporting the website product roadmap, the BA will contribute to other strategic initiatives, providing consistent analysis and stakeholder engagement across programmes.
 
 
 
 Overall Responsibilities
 
 
 
 <ul>
 <li>
 Gather, document, and validate business requirements for new and enhanced website features.
 </li>
 <li>
 Facilitate stakeholder workshops to capture needs, align expectations, and define priorities.
 </li>
 <li>
 Support roadmap prioritisation sessions to ensure alignment with business objectives.
 </li>
 <li>
 Participate in backlog grooming, ensuring requirements are clearly articulated and ready for development.
 </li>
 <li>
 Support sprint planning sessions, ensuring development teams have a clear understanding of feature scope and acceptance criteria.
 </li>
 <li>
 Maintain detailed and accurate documentation of requirements, workflows, and processes.
 </li>
 <li>
 Engage with cross-functional teams to ensure requirements are understood and deliverables meet quality standards.
 </li>
 <li>
 Provide analytical support and documentation for other strategic projects across the business.
 </li>
 <li>
 Act as a liaison between business stakeholders, product teams, and technical teams to ensure smooth project delivery.
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Proven experience as a Business Analyst in a digital product, e-commerce, or technology environment.
 </li>
 <li>
 Strong facilitation skills for workshops, requirement-gathering sessions, and sprint planning.
 </li>
 <li>
 Ability to produce clear, concise, and structured documentation (e.g., BRDs, user stories, process maps).
 </li>
 <li>
 Experience working in Agile environments with backlog management tools such as Jira or Trello.
 </li>
 <li>
 Strong stakeholder management and communication skills.
 </li>
 <li>
 Analytical mindset with the ability to identify gaps, dependencies, and potential risks.
 </li>
 <li>
 Familiarity with UX/UI concepts and customer journey mapping is an advantage.
 
 
 </li>
 </ul>
 
 Qualifications Required
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, IT, or a related field.
 </li>
 <li>
 Business Analysis certification (e.g., CBAP, PMI-PBA) is a plus.
 </li>
 <li>
 Experience in a BA role, preferably in digital commerce or product development.
 </li>
 </ul>
</div>

Business Analyst (FTC)

Core42

<div>
 
 Overview
 
 
 
 
 About Us
 
 
 
 Core42, a leader in AI-powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high-performance compute infrastructure, positioning itself at the forefront of AI innovation in the Middle East and beyond.
 
 
 
 The opportunity
 
 
 
 Looking for a shrewd, growth-driven and self-motivated Senior Specialist - Business Analysis, to identify opportunities, analyze market trends, and develop strategies to optimize the sales and business development function for Core 42.
 
 
 
 Responsibilities
 
 
 
 
 Your key responsibilities
 
 
 
 <ul>
 <li>
 Conduct stakeholder interviews and workshops to capture requirements.
 </li>
 <li>
 Analyze existing processes and propose system improvements.
 </li>
 <li>
 Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, use case diagrams, process flow diagrams, and data flow diagrams, ensuring clarity and alignment with stakeholder expectations.
 </li>
 <li>
 Work closely with QA to develop test cases, validate system functionality during UAT, and ensure solutions meet documented requirements and user expectations.
 </li>
 <li>
 Maintain traceability between business needs and technical implementations.
 </li>
 <li>
 Assist in managing requirement changes by assessing impacts, documenting updates, and communicating changes to stakeholders to minimize disruptions and maintain project alignment
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What we&rsquo;re looking for
 
 
 
 8&ndash;10 years of experience as a Business Analyst, with at least 5 years in the healthcare domain or public sector, preferably within UAE or GCC healthcare systems
 
 
 
 What Working At Core42 Offers
 
 
 
 With a diverse team of 1,100+ employees from 68 nationalities, we foster an inclusive, innovative and collaborative environment. At Core42, we foster a culture grounded in trust, accountability and high performance. We are united by our values:
 
 Grit
 
 , where we overcome challenges with resilience and determination,
 
 Passion
 
 , which drives us to pursue excellence in everything we do, and
 
 Impact
 
 , as we aim to inspire progress and create meaningful change. Our team members thrive in an environment where each person&rsquo;s contributions propel us forward, and together, we commit to achieving extraordinary results.
 
 
 <ul>
 <li>
 Competitive Salary: We offer an attractive salary package based on your skills and experience
 </li>
 <li>
 Yearly Bonus: In recognition of your contributions, you will receive a performance-based annual bonus
 </li>
 <li>
 Exclusive Discount Cards: Access special benefits with Esaad and Fazaa cards, offering discounts across a wide range of services
 </li>
 <li>
 Premium Family Insurance: We provide comprehensive health coverage, including dental, vision and life insurance, ensuring the well-being of you and your family
 </li>
 <li>
 Learning &amp; Development: We offer access to top-tier learning platforms to help you grow in your career. Learn at your own pace with unlimited access to premium courses.
 </li>
 </ul>
</div>

Senior Specialist - Business Analysis

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