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call center agent

Ebn Hayan Health Care

About Us: EBN HAYAN Medical Center is a well-established and trusted healthcare provider located in the heart of Sharjah. We are committed to delivering high-quality, patient-centered medical care. Our facility is equipped with modern medical technologies and staffed by a team of experienced professionals.Job Description:Ebn Hayan Healthcare is seeking a qualified and customer-oriented Call Center Agent to join our healthcare team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting patients with inquiries, and providing exceptional service that reflects our commitment to quality healthcare. Candidates should have at least a high school diploma a bachelor&rsquo;s degree is a plus, 1-2 years of experience in a call center or customer service role preferably in the healthcare sector and possess excellent communication and interpersonal skills. Proficiency in computer use and familiarity with healthcare or CRM systems are highly desirable. Fluency in English and Arabic is preferred, and flexibility to work in shifts, including weekends or holidays, is required. The successful candidate will be empathetic, detail oriented, and capable of working under pressure in a fast-paced environment.Responsibilities include:&middot; Taking customer calls and providing accurate, satisfactory answers to inquiries and concerns&middot; De-escalating situations involving dissatisfied patients and offering patient, supportive assistance&middot; Calling clients to inform them about new services, updates, or healthcare policies&middot; Guiding callers through troubleshooting, website navigation, or service usage&middot; Reviewing patient accounts and providing updates on billing, insurance, appointments, and more&middot; Collaborating with colleagues to improve the overall patient experience&middot; Assisting in the training of new team members on service standards and policiesLanguage: Fluent in Arabic and English Job Type: Full-time

Call Center Agent

Rukn Al Nakheel Real Estate

We are looking for a motivated and dynamic Real Estate Agent to join our growing team. The ideal candidate will be passionate about property sales and leasing, possess strong communication skills, and have a customer-focused approach.As a Real Estate Agent, you will be responsible for generating leads, managing listings, closing deals, and maintaining excellent relationships with clients.Key Responsibilities:Promote and sell residential and commercial properties.Build and maintain a strong database of clients and property listings.Conduct market research to identify property values and trends.Arrange and conduct property viewings with clients.Negotiate offers between buyers, sellers, landlords, and tenants.Prepare necessary documents such as sales agreements, tenancy contracts, etc.Meet monthly targets and contribute to team success.Provide exceptional customer service and after-sales support.Requirements:Proven experience as a Real Estate Agent or Sales Executive (preferred).Strong knowledge of the local property market.Excellent communication, negotiation, and interpersonal skills.Self-motivated, target-driven, and proactive attitude.Valid UAE driving license and own car (preferred).RERA certification (an advantage but not mandatory).Fluent in English (other languages are a plus).What We Offer:Attractive commission structure (high earning potential).Marketing and administrative support.Access to company leads and CRM system.Professional training and development.Supportive team and growth-oriented environment.How to Apply:Interested candidates are encouraged to submit their CV via Indeed. Shortlisted candidates will be contacted for an interview.Job Type: Full-timeJob Type: Full-timePay: AED5,000.00 - AED7,000.00 per month

Property Consultant

Smart Trip Tourism LLC

Job Description: We are seeking a skilled Reservation &amp; Ticketing Agent to join our growing team. The ideal candidate will be responsible for handling travel bookings, managing ticketing operations, and providing exceptional support to clients. A strong grasp of GDS systems is essential for this role.Requirements:<ul><li>Male candidate preferred</li><li>Minimum 2 years of experience in ticketing</li><li>Proficiency in GDS systems (Galileo, Sabre, Amadeus)</li><li>Strong communication and customer service skills</li></ul>Job Types: Full-time, PermanentExperience: GDS 1 year (Preferred)Job Types: Full-time, PermanentPay: AED2,000.00 - AED3,000.00 per month

Ticketing Executive

DICETEK LLC

<div>Job Summary
The UAT Tester supports the CRM Transformation Program by executing detailed UAT activities across all CRM modules and related Islamic banking processes. The role focuses on test case execution, defect identification, business process validation, and ensuring CRM functionalities perform as designed across all channels and integrated systems.
The UAT Tester collaborates with Business Users, Product Owners, Operations, Sharia, and Technology teams to validate that CRM journeys&mdash;including onboarding, cases, complaints, service requests, call center scripts, and lead management&mdash;operate effectively and consistently with Islamic banking rules and operational requirements.
Key Responsibilities<ul><li>
Execute test cases for CRM modules, integrations, workflows, dashboards, and reporting features.</li><li>
Validate customer journeys such as onboarding, KYC/KYB, service requests, account servicing, case management, and complaint handling.</li><li>
Run UAT cycles for CRM&ndash;core banking integrations (T24, LOS, AML, Digital Channels, OFSAA).</li><li>
Identify, log, and retest defects using JIRA or equivalent platforms.</li><li>
Prepare and manage test data for CRM customer profiles, leads, cases, and workflows.</li><li>
Ensure CRM processes comply with Islamic banking rules, operational SOPs, and regulatory requirements.</li><li>
Support daily UAT reporting for completed cases, open defects, re-tests, and blockers.</li><li>
Work closely with the UAT Lead to align execution with test plans and timelines.</li><li>
Perform regression testing for CRM enhancements and hotfixes.</li><li>
Participate in business demos, solution walkthroughs, and sprint reviews.</li><li>
Conduct post-deployment sanity checks after releases.</li><li>
Ensure documentation of test evidences for audit, governance, and process validation.</li></ul>
Accountabilities<ul><li>
Collaborate with business users, operations, Sharia, and technology teams to clarify CRM requirements and validate expected outcomes.</li><li>
Support vendor teams with defect reproduction, log capture, and workflow tracing to accelerate resolution.</li><li>
Ensure all test cases and defects are documented accurately and traceable to requirements.</li><li>
Participate in continuous improvement discussions to enhance CRM user experience and operational efficiency.</li><li>
Support UAT training, knowledge transfer, and CRM user workshops as required.</li><li>
Ensure adherence to UAT governance standards and quality expectations set by the Test Lead.</li></ul> 
Qualifications
Minimum Experience<ul><li>
Minimum 4 years of experience in UAT, quality assurance, or business support functions within banking.</li><li>
Exposure to CRM platforms (Salesforce, Dynamics, Temenos Infinity CRM, Oracle CRM, or equivalent).</li><li>
Understanding of Islamic banking concepts and customer service processes.</li><li>
Hands-on experience with defect management tools (JIRA, Azure DevOps, HP ALM).</li><li>
Experience reading BRDs, functional specs, user stories, and process flows.</li></ul>
Minimum Qualification<ul><li>
Bachelor&rsquo;s degree in Business, IT, Engineering, or equivalent field.</li><li>
ISTQB Foundation or Agile testing certification preferred.</li></ul></div>

Functional - QA Test Analyst (Islamic Banking CRM Program)

Awad Ahmad Al Jazairi Real Estate

The Leasing Agent is responsible for marketing and leasing residential apartments, commercial offices, and retail shop spaces. This role involves attracting prospective tenants, conducting property tours, negotiating lease terms, and maintaining high occupancy rates while delivering excellent customer service.Key Responsibilities<ul><li>Market available units and respond to leasing inquiries</li><li>Conduct property tours for apartments, offices, and retail spaces</li><li>Qualify prospects and process applications</li><li>Negotiate lease terms and prepare lease agreements</li><li>Maintain accurate leasing records and reports</li><li>Support tenant retention and lease renewals</li><li>Ensure compliance with leasing regulations and company policies</li></ul>Qualifications<ul><li>Previous experience in leasing &amp; real estate, preferred</li><li>Strong communication and negotiation skills</li><li>Organized and detail-oriented</li><li>Proficient in basic computer applications</li></ul>With monthly commission..Job Type: Full-timePay: AED2,500.00 - AED2,800.00 per monthApplication Question(s):<ul><li>Can join immediately with trial period?</li></ul>Experience:<ul><li>Leasing/Real Estate: 1 year (Required)</li></ul>

Leasing Agent

University Hospital Sharjah

<div>
 Apply now &raquo;
 
 
 
 Date:
 
 5 Feb 2026
 
 
 
 Location:
 
 Sharjah, AE
 
 
 
 Company:
 
 University Hospital Sharjah
 
 
 Position Summary
 
 
 To assess patient needs, plan, implement and evaluate the plan of patient care. Direct junior and auxiliary team members Provide safe quality ethical nursing care in accordance with the Hospital, international and federal standards and regulations
 
 
 Summary of Main DutiesDevelop and maintain a sound knowledge and clinical practice in chemotherapy administration in accordance to UHS policy, guidelines and protocol
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Responsible for the safe and timely administration of all aspects of intravenous and oral chemotherapy medications
 </li>
 <li>
 Maintain a detailed knowledge in management of extravasation in accordance to uhs protocol and guidelines.
 </li>
 <li>
 Maintain a sound knowledge and clinical practice in accessing, de-accessing and care of port-A-catheter
 </li>
 <li>
 It is the responsibility of the oncology nurse on safely discard the cytotoxic waste in accordance to uhs policy and procedure
 </li>
 <li>
 The prevention of possible exposure to cytotoxic agent in all form to the members of the team and patient&rsquo;s relative is a responsibility of the oncology nurse following the uhs protocols
 </li>
 <li>
 It is the responsibility of the oncology nurse to protect her/his own health, preventing exposure to cytotoxic agent in all forms through wearing personal protective equipment as per UHS guidelines and protocols.
 </li>
 <li>
 Assessment of care needs and the development, implementation and evaluation of care plans for patients to ensure the delivery of safety, high standard of care.
 
 </li>
 </ul>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Book the patient for his/ her chemotherapy session as per the chemotherapy protocol
 </li>
 <li>
 Access the patient&rsquo;s laboratory work up
 </li>
 <li>
 Calculating the body surface area
 </li>
 <li>
 Checking the chemotherapy order and re-calculating the dose
 </li>
 <li>
 Ensure that a consent has been signed by the patient or the legal guardian
 </li>
 <li>
 Ensure that the chemotherapy prescription has been completed and signed by the oncologist.
 </li>
 <li>
 Ensure that the chemotherapy medication ordered in the HIS is completely identical to the chemotherapy prescription signed and completed by the oncologist
 </li>
 <li>
 Communicate with the pharmacy ensuring the availability of the chemotherapy medications a week before the client&rsquo;s appointment
 </li>
 <li>
 Monitor the patient during the chemotherapy infusion in accordance to the uhs guidelines and procedure.
 </li>
 <li>
 Report to the oncologist any untoward reaction of chemotherapy during and after the infusion.
 </li>
 <li>
 At the end of the chemotherapy, ensure that the patient understands the ongoing management and follow up plan
 </li>
 <li>
 Maintain a sound knowledge of the chemotherapy medications he/she is handling at its protocol in accordance to uhs policy and procedure.
 </li>
 <li>
 Maintain a detailed knowledge on safe handling of cytotoxic medications and how to manage cytotoxic medication spillage as per UHS guidelines and protocol.
 
 
 </li>
 </ul>
 
 
 Required
 
 
 
 
 Position Requirements/Qualifications
 
 
 <ul>
 <li>
 Graduate of an accredited school of nursing holding a
 
 
 </li>
 </ul>
 BSc Nursing /Diploma of Nursing, not less than 3 years study duration
 
 
 <ul>
 <li>
 Minimum 2 years post-graduation experience with at least 1 years in current specialty
 </li>
 <li>
 BLS certificate
 
 
 </li>
 </ul>
 
 Desirable
 
 
 
 <ul>
 <li>
 Advanced Life support
 
 
 </li>
 </ul>
 
 Licenses/Registration
 
 
 
 
 
 Required
 
 
 
 
 <ul>
 <li>
 Current license in country of origin
 </li>
 <li>
 UAE Ministry of Health License
 
 
 </li>
 </ul>
 
 Within three months of employment
 
 
 
 <ul>
 <li>
 BLS certificate
 
 
 </li>
 </ul>
 
 Position Criteria Other Skills/Abilities
 
 
 
 
 Position criteria
 
 
 
 <ul>
 <li>
 2 years post graduate experience
 </li>
 <li>
 Computer literate familiar with Microsoft Word, Excel
 </li>
 <li>
 Must be fluent in written and spoken English, spoken Arabic an advantage
 
 
 </li>
 </ul>
 
 Advantage
 
 
 
 <ul>
 <li>
 Previous UAE experience
 </li>
 <li>
 experience in a commissioning environment
 </li>
 <li>
 experience of working in International accredited hospital (JCIA)
 </li>
 <li>
 Participated in Preceptors/Education programs
 
 
 </li>
 </ul>
 
 
 Other Skills/Abilities
 
 
 
 
 <ul>
 <li>
 Have knowledge current evidence-based nursing practice.
 </li>
 <li>
 Demonstrate proven success in collaborating with peers &amp; colleagues and able to work in, a diverse multi-cultural environment
 </li>
 <li>
 Basic data management &amp; analytical skills
 
 
 </li>
 </ul>
 Apply now &raquo;
</div>

Chemotherapy Nurse

<div></div><div>Date: 5 Feb 2026
Location: Sharjah, AE
Company: University Hospital Sharjah
<div><div><div><div><h2 class="jobSectionHeader">Position Summary</h2>
</div><div>
To assess patient needs, plan, implement and evaluate the plan of patient care. Direct junior and auxiliary team members Provide safe quality ethical nursing care in accordance with the Hospital, international and federal standards and regulations</div></div><div><div><h2 class="jobSectionHeader">
Summary of Main Duties</h2>
</div><div><ul><li><ul><li>Responsible for the safe and timely administration of all aspects of intravenous and oral chemotherapy medications</li>
<li>Maintain a detailed knowledge in management of extravasation in accordance to uhs protocol and guidelines.</li>
<li>Maintain a sound knowledge and clinical practice in accessing, de-accessing and care of port-A-catheter</li>
<li>It is the responsibility of the oncology nurse on safely discard the cytotoxic waste in accordance to uhs policy and procedure</li>
<li>The prevention of possible exposure to cytotoxic agent in all form to the members of the team and patient&rsquo;s relative is a responsibility of the oncology nurse following the uhs protocols</li>
<li>It is the responsibility of the oncology nurse to protect her/his own health, preventing exposure to cytotoxic agent in all forms through wearing personal protective equipment as per UHS guidelines and protocols.</li>
<li>Assessment of care needs and the development, implementation and evaluation of care plans for patients to ensure the delivery of safety, high standard of care.
</li></ul>Develop and maintain a sound knowledge and clinical practice in chemotherapy administration in accordance to UHS policy, guidelines and protocol</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Responsibilities</h2>
</div><div><ul><li>Book the patient for his/ her chemotherapy session as per the chemotherapy protocol</li>
<li>Access the patient&rsquo;s laboratory work up</li>
<li>Calculating the body surface area
</li><li>Checking the chemotherapy order and re-calculating the dose</li>
<li>Ensure that a consent has been signed by the patient or the legal guardian</li>
<li>Ensure that the chemotherapy prescription has been completed and signed by the oncologist.</li>
<li>Ensure that the chemotherapy medication ordered in the HIS is completely identical to the chemotherapy prescription signed and completed by the oncologist</li>
<li>Communicate with the pharmacy ensuring the availability of the chemotherapy medications a week before the client&rsquo;s appointment</li>
<li>Monitor the patient during the chemotherapy infusion in accordance to the uhs guidelines and procedure.</li>
<li>Report to the oncologist any untoward reaction of chemotherapy during and after the infusion.</li>
<li>At the end of the chemotherapy, ensure that the patient understands the ongoing management and follow up plan</li>
<li>Maintain a sound knowledge of the chemotherapy medications he/she is handling at its protocol in accordance to uhs policy and procedure.</li>
<li>Maintain a detailed knowledge on safe handling of cytotoxic medications and how to manage cytotoxic medication spillage as per UHS guidelines and protocol.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Position Requirements/Qualifications</h2>
</div><div><div>
Required 
<ul><li>Graduate of an accredited school of nursing holding a</li></ul>
 BSc Nursing /Diploma of Nursing, not less than 3 years study duration 
<ul><li>Minimum 2 years post-graduation experience with at least 1 years in current specialty</li><li>BLS certificate</li></ul>
Desirable 
<ul><li>Advanced Life support</li></ul></div>
<div>
Licenses/Registration
 
Required 
<ul><li>Current license in country of origin</li><li>UAE Ministry of Health License</li></ul>
Within three months of employment 
<ul><li>BLS certificate</li></ul></div></div></div><div><div><h2 class="jobSectionHeader">
Position criteria Other Skills/Abilities</h2>
</div><div><div>
Position criteria
 
<ul><li>2 years post graduate experience</li><li>Computer literate familiar with Microsoft Word, Excel</li><li>Must be fluent in written and spoken English, spoken Arabic an advantage</li></ul>
Advantage 
<ul><li>Previous UAE experience</li><li>experience in a commissioning environment</li><li>experience of working in International accredited hospital (JCIA)</li><li>Participated in Preceptors/Education programs</li></ul></div>
<div>Other Skills/Abilities
 
<ul><li>Have knowledge current evidence-based nursing practice.</li><li>Demonstrate proven success in collaborating with peers &amp; colleagues and able to work in, a diverse multi-cultural environment</li><li>Basic data management &amp; analytical skills</li></ul></div></div></div></div></div></div>

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