call center agent

Concentrix

<div><div><div><div><div><b>Location</b></div>
<div>&#304;zmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Join Concentrix Today!<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</div><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities</b></h2>
<ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul>
<ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul>
<ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul>
<ul><li>Maintain basic knowledge of client products and/or service</li></ul>
<ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul>
<ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul>
<ul><li>Offer additional products and/or services</li></ul>
<ul><li>Track, document and retrieve information in call tracking database</li></ul>
<ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2>
<ul><li>High school diploma with three to six months of relevant experience preferred</li></ul>
<ul><li>Courteous with strong customer service orientation</li></ul>
<ul><li>Strong computer navigation skills and PC Knowledge</li></ul>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Dependable with strong attention to detail</li></ul>
<ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul>
<ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul>
<ul><li>Ability to work as a team member, as well as independently</li></ul>
<ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul>
<ul><li>Ability to rotate shifts, as needed</li></ul>
<ul><li>Based on location and/or program, additional experience/skills may be required</li></ul>
<ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b><br>
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<h2 class="jobSectionHeader"><b>Career Framework Role</b></h2>
<div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div>
<h2 class="jobSectionHeader"><b>
Supplemental Geographical Information</b></h2>
<div>
RECRUITER ENTER THE APPLICABLE LANGUAGE:</div>
<p>
GERMANY - This job description does not apply to employees in Germany.</p>
<p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br>
<p></p>
<p>
PHILIPPINES</p>
<ul><li>Minimum of two years of college education. No prior call center experience is required</li></ul>
<ul><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><br>
<p></p>
<p>
INDIA</p>
<ul><li>Ability to effectively communicate, both written and verbally</li></ul>
<ul><li>Listen attentively to customer needs and concerns; demonstrate empathy</li></ul>
<ul><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li></ul>
<ul><li>Confirm customer understanding of the solution and provide additional customer education as needed</li></ul>
<ul><li>Ability to learn including strong problem solving skills</li></ul>
<ul><li>Demonstrate strong probing and problem solving skills</li></ul>
<ul><li>Should be able to handle complex queries</li></ul>
<ul><li>Should be able to resolve customer queries independently</li></ul>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<div>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div>
<p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p>
<p>
Location:</p>
<p>
&#304;zmir</p></div></div></div><div></div>

Customer Service - English

JoB Training & Coaching

<div>
 <strong>
  Klaar voor een Internationale Carri&egrave;restap? Wij Zoeken Nederlandstalige Talenten in Turkije!
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  <br/>
 </strong>
 Droomt u van een internationale carri&egrave;re waarbij u uw moedertaal dagelijks gebruikt in een dynamische, multiculturele omgeving? Wij bieden u de kans om een cruciale rol te vervullen in ons klantenservicecentrum in Turkije, waar u eersteklas ondersteuning zult bieden voor een toonaangevend, wereldwijd digitaal platform. Dit is niet zomaar een baan; het is een avontuur met uitstekende secundaire voorwaarden en een kans om te leven en te werken in een land met een rijke cultuur.
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  Wat U Van Ons Mag Verwachten:
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 </strong>
 Als onze Nederlandse Klantenservicemedewerker bent u de stem van het platform. U bent de expert die klanten helpt bij het navigeren door hun bestellingen, het oplossen van leveringsproblemen en het beantwoorden van vragen over het account.
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 <ul>
  <li>
   Ondersteuning van Klanten: Het bieden van vriendelijke, effici&euml;nte en professionele ondersteuning via telefoon, e-mail en chat aan onze Nederlandstalige klanten.
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   Probleemoplossing: Het identificeren en adequaat oplossen van complexe klantvragen en -klachten, en indien nodig, het escaleren naar hogere niveaus.
  </li>
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   Procesverbetering: Het nauwkeurig registreren van interacties in het CRM-systeem en het bijdragen aan de verbetering van de serviceprocessen.
  </li>
  <li>
   Kwaliteit en Effici&euml;ntie: Het handhaven van een hoog niveau van klanttevredenheid en het voldoen aan de gestelde kwaliteitsnormen.
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  </li>
 </ul>
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  Werkomgeving en Carri&egrave;remogelijkheden:
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 Wij zijn een werkgever die waarde hecht aan het welzijn van onze werknemers en investeren in hun toekomst.
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 <ul>
  <li>
   Verhuisondersteuning: Wij zorgen voor een vliegende start in Turkije! Dit omvat een volledige verhuisvergoeding ($1,000 USD), inclusief vliegticket en opvang bij aankomst.
  </li>
  <li>
   Zekerheid en Stabiliteit: U werkt met een fulltime (40 uur) contract over vijf dagen per week. De roosters zijn stabiel met een Winterrooster (08:00 18:00) en een Zomerrooster (09:00 19:00). U heeft elke week twee vrije dagen.
  </li>
  <li>
   Uitstekende Secundaire Voorwaarden: Geniet van maaltijdvouchers, ziektekostenverzekering, vervoerskaart/vergoeding, en bonussen (o.a. prestatiebonussen).
  </li>
  <li>
   Trainingen en Ontwikkeling: Een uitgebreid betaald inwerktraject en continue trainingen om uw professionele vaardigheden te blijven ontwikkelen.
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  </li>
 </ul>
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  Wat Wij Van U Vragen:
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 <ul>
  <li>
   Taalvaardigheid: Vloeiend in de Nederlandse taal (moedertaalniveau of gelijkwaardig) is essentieel. Daarnaast is een goede beheersing van het Engels (minimaal B2-niveau) vereist voor interne communicatie.
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   Locatie: Bereidheid om in Turkije te wonen en te werken. Dit betreft een functie op ons kantoor in Turkije.
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  <li>
   Opleiding en Ervaring: Minimaal een middelbare school diploma. Eerdere ervaring in klantenservice of in een callcenter omgeving is een pluspunt.
  </li>
  <li>
   Soft Skills: Sterke communicatieve en probleemoplossende vaardigheden, empathie, en een proactieve houding. U bent stressbestendig en kunt goed omgaan met drukke momenten.
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  </li>
 </ul>
 Bent u klaar om deze unieke kans te grijpen, uw Nederlandse taal te gebruiken in een professionele setting, en te genieten van een zonnige, internationale carri&egrave;re? Solliciteer vandaag nog en zet de stap naar uw nieuwe leven!
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  Dutch-Speaking Customer Service Specialist: Relocation Opportunity to Turkey!
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 </strong>
 Are you dreaming of an international career where you use your native language daily in a dynamic, multicultural environment? We offer you the chance to fill a crucial role in our customer service center located in Turkey, providing first-class support for a leading, global digital platform. This is more than just a job; its an adventure with excellent benefits and an opportunity to live and work in a country with a rich cultural tapestry.
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 <strong>
  What Your Role Will Entail:
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 </strong>
 As our Dutch Customer Service Specialist, you will be the voice of the platform. You will be the expert who assists customers with navigating their orders, resolving delivery issues, and answering account-related questions.
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 <ul>
  <li>
   Customer Support: Providing friendly, efficient, and professional assistance via phone, email, and chat to our Dutch-speaking customers.
  </li>
  <li>
   Problem Resolution: Identifying and adequately resolving complex customer inquiries and complaints, escalating to higher tiers when necessary.
  </li>
  <li>
   Process Improvement: Accurately logging interactions into the CRM system and contributing to the improvement of service processes.
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  <li>
   Quality and Efficiency: Maintaining a high level of customer satisfaction and meeting established quality standards.
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  Work Environment and Career Opportunities:
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 We are an employer that values the well-being of our employees and invests in their future.
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  <li>
   Relocation Package: We ensure you have a smooth start in Turkey! This includes a full relocation allowance ($1,000 USD), covering the flight ticket and comprehensive support upon arrival.
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  <li>
   Security and Stability: You will work under a full-time (40 hours) contract over five days per week. Schedules are stable with a Winter Schedule (08:00 18:00) and a Summer Schedule (09:00 19:00). You will have two consecutive days off every week.
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  <li>
   Outstanding Benefits: Enjoy meal vouchers, private health insurance, transportation card/allowance, and bonuses (including performance bonuses).
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   Training and Development: A comprehensive paid onboarding process and continuous training to keep developing your professional skills.
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 </ul>
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  What We Require From You:
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 </strong>
 <ul>
  <li>
   Language Proficiency: Fluency in the Dutch language (native or near-native level) is essential. Additionally, a good command of English (minimum B2 level) is required for internal communication.
  </li>
  <li>
   Location: Willingness to live and work in Turkey. This is an on-site position at our office location in Turkey.
  </li>
  <li>
   Education and Experience: Minimum of a high school diploma. Previous experience in customer service or a call center environment is a plus but not strictly mandatory.
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  <li>
   Soft Skills: Strong communication and problem-solving skills, empathy, and a proactive attitude. You are resilient and can handle busy periods effectively.
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  </li>
 </ul>
 Are you ready to seize this unique opportunity, use your Dutch language skills in a professional setting, and enjoy a sunny, international career? Apply today and take the step toward your new life!
</div>


Klantenservicemedewerker (Nederlands) Verhuis naar Turkije en werk fulltime!

<div>
 Uzaktan &Ccedil;al&inodot;&scedil;ma: Yay&inodot;nc&inodot;l&inodot;k Platformu M&uuml;&scedil;teri Temsilcisi (Almanca/&Idot;ngilizce)
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 <br/>
 <em>
  Uluslararas&inodot; bir yay&inodot;nc&inodot;l&inodot;k devinin y&uuml;z&uuml; olun! Evden &ccedil;al&inodot;&scedil;arak, Almanca ve &Idot;ngilizce dillerinde d&uuml;nya standartlar&inodot;nda m&uuml;&scedil;teri deste&gbreve;i sa&gbreve;lamak ister misiniz?
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 </em>
 <strong>
  Stellenbeschreibung
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 </strong>
 Wir suchen engagierte und mehrsprachige
 <strong>
  Kundenbetreuer (Tier 1)
 </strong>
 , die leidenschaftlich gerne erstklassigen Service f&uuml;r die Nutzer eines f&uuml;hrenden globalen Streaming- und Unterhaltungsdienstes bieten. In dieser Remote-Position sind Sie die erste Anlaufstelle f&uuml;r unsere gesch&auml;tzten Kunden und l&ouml;sen eine Vielzahl von Anfragen rund um Konten, Technik und Abrechnung.
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  Ihre Rolle und Hauptverantwortlichkeiten:
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   Erster Ansprechpartner: Professionelle und freundliche Beantwortung von Kundenanfragen via Telefon, E-Mail und Chat in deutscher und englischer Sprache.
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  <li>
   Probleml&ouml;sung: Schnelle und effiziente L&ouml;sung von Standardproblemen im Zusammenhang mit Kontozugriff, Abonnementverwaltung, Zahlungsmethoden und grundlegender technischer Fehlerbehebung (z.B. App-Startprobleme, Kompatibilit&auml;t).
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   Eskalation: Weiterleitung komplexer oder spezialisierter Anfragen an die zust&auml;ndigen Fachabteilungen (Tier 2/Back-Office), unter Einhaltung klarer Eskalationspfade.
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  <li>
   Dokumentation: Sorgf&auml;ltige und genaue Protokollierung aller Kundeninteraktionen und gel&ouml;ster F&auml;lle im CRM-System.
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  <li>
   Qualit&auml;tssicherung: Einhaltung der hohen Service-Standards und Qualit&auml;tskennzahlen des Projekts (z.B. AHT, FCR, CSAT). Sie tragen aktiv dazu bei, dass der Ruf f&uuml;r exzellenten Kundenservice gewahrt bleibt.
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  <li>
   Produktwissen: Kontinuierliche Aneignung von tiefgreifendem Wissen &uuml;ber die Streaming-Plattform, deren Inhalte und technische Anforderungen.
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  <li>
   Schichtarbeit: Zuverl&auml;ssiges Arbeiten in den zugewiesenen rotierenden Schichten, die eine Abdeckung &uuml;ber die Servicezeiten hinweg gew&auml;hrleisten.
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  Ihr Profil:
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   Sprachkenntnisse: Flie&szlig;endes Deutsch (mindestens C1-Niveau) und gute Englischkenntnisse (mindestens B1-Niveau) in Wort und Schrift sind zwingend erforderlich.
  </li>
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   Erfahrung: Nachweisbare Erfahrung im Kundenservice oder Call Center, idealerweise im Umgang mit digitalen Produkten oder Streaming-Diensten.
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   Kundenorientierung: Ausgepr&auml;gte Service-Mentalit&auml;t, Empathie und die F&auml;higkeit, Kundenbed&uuml;rfnisse schnell zu erkennen.
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   Kommunikationsst&auml;rke: Exzellente verbale und schriftliche Kommunikationsf&auml;higkeiten in beiden Arbeitssprachen.
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   Technische Affinit&auml;t: Gutes Verst&auml;ndnis f&uuml;r g&auml;ngige Endger&auml;te (Smart-TVs, Mobilger&auml;te, Konsolen) und Streaming-Technologien.
  </li>
  <li>
   Belastbarkeit: F&auml;higkeit, auch in Phasen hohen Anrufvolumens ruhig, organisiert und effizient zu arbeiten.
  </li>
  <li>
   Home-Office-Umgebung: Verf&uuml;gbarkeit eines ruhigen Arbeitsplatzes und einer stabilen Internetverbindung f&uuml;r die Remote-T&auml;tigkeit in der T&uuml;rkei.
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  Arbeitszeiten und Rahmenbedingungen:
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 <ul>
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   Arbeitsort: Vollzeit Remote-Position (Home-Office) mit Sitz in der T&uuml;rkei.
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   Schichten (Rotierend):
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  <ul>
   <li>
    Sommer: 10:00 19:00 / 13:00 22:00 / 16:00 01:00
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    Winter: 11:00 20:00 / 14:00 23:00 / 17:00 02:00
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   Pausen: 30 Minuten Mittagspause und dreimal 15 Minuten Kurzpausen pro Tag.
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   Freizeit: Zwei freie Tage pro Woche (rotierend).
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   Zusatzleistungen: Attraktiver Qualit&auml;tsbonus von bis zu 10%, Essenskarte und private Krankenversicherung inklusive.
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  </li>
 </ul>
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  &Idot;&scedil; Tan&inodot;m&inodot;
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 Lider bir global yay&inodot;n ve e&gbreve;lence hizmetinin kullan&inodot;c&inodot;lar&inodot;na birinci s&inodot;n&inodot;f hizmet sunma konusunda tutkulu, enerjik ve &ccedil;ok dilli
 <strong>
  M&uuml;&scedil;teri Destek Temsilcileri (Birinci Kademe)
 </strong>
 ar&inodot;yoruz. Bu uzaktan &ccedil;al&inodot;&scedil;ma pozisyonunda, de&gbreve;erli m&uuml;&scedil;terilerimiz i&ccedil;in ilk temas noktas&inodot; olacak ve hesaplar, teknik sorunlar ve faturaland&inodot;rma gibi &ccedil;ok &ccedil;e&scedil;itli talepleri y&ouml;neteceksiniz.
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  Rol&uuml;n&uuml;z ve Temel Sorumluluklar&inodot;n&inodot;z:
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   &Idot;lk Temas Noktas&inodot;: Telefon, e-posta ve sohbet kanallar&inodot; &uuml;zerinden gelen m&uuml;&scedil;teri sorular&inodot;n&inodot; Almanca ve &Idot;ngilizce dillerinde profesyonel ve g&uuml;ler y&uuml;zl&uuml; bir &scedil;ekilde yan&inodot;tlamak.
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   Problem &Ccedil;&ouml;zme: Hesap eri&scedil;imi, abonelik y&ouml;netimi, &ouml;deme y&ouml;ntemleri ve temel teknik sorun giderme (&ouml;rne&gbreve;in, uygulama ba&scedil;latma sorunlar&inodot;, uyumluluk) ile ilgili standart sorunlar&inodot; h&inodot;zl&inodot; ve etkili bir &scedil;ekilde &ccedil;&ouml;zmek.
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   Y&ouml;nlendirme: Karma&scedil;&inodot;k veya uzmanl&inodot;k gerektiren talepleri, belirlenmi&scedil; net y&ouml;ntemlere uyarak ilgili uzman birimlere (&Idot;kinci Kademe / Back-Office) y&ouml;nlendirmek.
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   Dok&uuml;mantasyon: T&uuml;m m&uuml;&scedil;teri etkile&scedil;imlerini ve &ccedil;&ouml;z&uuml;len vakalar&inodot; CRM sistemine titizlikle ve do&gbreve;ru bir &scedil;ekilde kaydetmek.
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   Kalite G&uuml;vencesi: Projenin y&uuml;ksek hizmet standartlar&inodot;na ve kalite metriklerine (AHT, FCR, CSAT gibi) uymak. M&uuml;kemmel m&uuml;&scedil;teri hizmeti itibar&inodot;n&inodot;n korunmas&inodot;na aktif olarak katk&inodot;da bulunmak.
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   &Uuml;r&uuml;n Bilgisi: Yay&inodot;n platformu, i&ccedil;eri&gbreve;i ve teknik gereksinimleri hakk&inodot;nda s&uuml;rekli olarak derinlemesine bilgi edinmek.
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   Vardiya &Ccedil;al&inodot;&scedil;mas&inodot;: Hizmet saatleri boyunca kapsama sa&gbreve;lamak i&ccedil;in tahsis edilen d&ouml;n&uuml;&scedil;&uuml;ml&uuml; vardiyalarda g&uuml;venilir bir &scedil;ekilde &ccedil;al&inodot;&scedil;mak.
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  Aday Profili:
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 </strong>
 <ul>
  <li>
   Dil Becerileri: Konu&scedil;ma ve yazma dillerinde ak&inodot;c&inodot; Almanca (minimum C1 seviyesi) ve iyi derecede &Idot;ngilizce (minimum B1 seviyesi) bilgisi zorunludur.
  </li>
  <li>
   Deneyim: M&uuml;&scedil;teri hizmetleri veya &ccedil;a&gbreve;r&inodot; merkezi deneyimi, tercihen dijital &uuml;r&uuml;nler veya yay&inodot;n hizmetleri ile &ccedil;al&inodot;&scedil;ma tecr&uuml;besi.
  </li>
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   M&uuml;&scedil;teri Odakl&inodot;l&inodot;k: G&uuml;&ccedil;l&uuml; hizmet zihniyeti, empati yetene&gbreve;i ve m&uuml;&scedil;teri ihtiya&ccedil;lar&inodot;n&inodot; h&inodot;zla anlama becerisi.
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   &Idot;leti&scedil;im G&uuml;c&uuml;: Her iki &ccedil;al&inodot;&scedil;ma dilinde de m&uuml;kemmel s&ouml;zl&uuml; ve yaz&inodot;l&inodot; ileti&scedil;im becerileri.
  </li>
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   Teknik Yetkinlik: Yayg&inodot;n son kullan&inodot;c&inodot; cihazlar&inodot; (ak&inodot;ll&inodot; TV'ler, mobil cihazlar, konsollar) ve yay&inodot;n teknolojileri hakk&inodot;nda iyi bir teknik anlay&inodot;&scedil;a sahip olmak.
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   Esneklik: Y&uuml;ksek arama hacimli d&ouml;nemlerde bile sakin, d&uuml;zenli ve verimli &ccedil;al&inodot;&scedil;abilme yetene&gbreve;i.
  </li>
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   Evden &Ccedil;al&inodot;&scedil;ma Ortam&inodot;: T&uuml;rkiye'deki uzaktan &ccedil;al&inodot;&scedil;ma g&ouml;revi i&ccedil;in sessiz bir &ccedil;al&inodot;&scedil;ma alan&inodot;na ve istikrarl&inodot; bir internet ba&gbreve;lant&inodot;s&inodot;na sahip olmak.
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  </li>
 </ul>
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  &Ccedil;al&inodot;&scedil;ma Saatleri ve Ko&scedil;ullar&inodot;:
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 </strong>
 <ul>
  <li>
   &Ccedil;al&inodot;&scedil;ma Yeri: T&uuml;rkiye merkezli, tam zamanl&inodot; Uzaktan &Ccedil;al&inodot;&scedil;ma (Home-Office) pozisyonu.
  </li>
  <li>
   Vardiya Saatleri (D&ouml;n&uuml;&scedil;&uuml;ml&uuml;):
  </li>
  <ul>
   <li>
    Yaz: 10:00 19:00 / 13:00 22:00 / 16:00 01:00
   </li>
   <li>
    K&inodot;&scedil;: 11:00 20:00 / 14:00 23:00 / 17:00 02:00
    <br/>
   </li>
  </ul>
  <li>
   Molalar: G&uuml;nde 30 dakika &ouml;&gbreve;le yeme&gbreve;i ve &uuml;&ccedil; defa 15 dakikal&inodot;k k&inodot;sa molalar.
  </li>
  <li>
   &Idot;zin: Haftada iki g&uuml;n izin (d&ouml;n&uuml;&scedil;&uuml;ml&uuml;).
  </li>
  <li>
   Yan Haklar: %10'a varan cazip Kalite Bonusu, yemek kart&inodot; ve &ouml;zel sa&gbreve;l&inodot;k sigortas&inodot; dahildir.
   <br/>
  </li>
 </ul>
</div>


Evden Çalışma: Yayıncılık Platformu Müşteri Temsilcisi (Almanca/İngilizce)

Doğa İnsan Kaynakları ve Danışmanlık Hizmetleri

<div><div><p>Dan&#305;&#351;manl&#305;&#287;&#305;n&#305; yapt&#305;&#287;&#305;m&#305;z &ouml;nde gelen gsm markas&#305; i&ccedil;in &lsquo;Almanca Outbound M&uuml;&#351;teri Dan&#305;&#351;man&#305;&rsquo; aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r&hellip;</p>
<p>Haydi sen de lider teknoloji &uuml;r&uuml;nleri markas&#305;nda Almanca kariyerini &#351;ekillendir!</p>
<h3 class="jobSectionHeader"><b>Firman&#305;n Sa&#287;lad&#305;&#287;&#305; &#304;mkanlar;</b></h3>
<ul><li>49.500 TL toplam &uuml;cret</li>
<li>Haftada 2 g&uuml;n tatil!</li>
<li>Yol + Yemek deste&#287;i!</li>
<li>Sat&#305;&#351; a&#287;&#305;rl&#305;kl&#305;</li>
<li>Ofis &ccedil;al&#305;&#351;mas&#305;</li>
</ul>
<p><i>Bewerben Sie sich jetzt!</i></p>
<p>Telefon/Whatsapp:<br>
0 532 412 98 03<br>
0 533 351 75 68<br>
0 533 598 51 89</p>
<p>G&uuml;ncel ilanlar&#305;m&#305;z&#305; Instagram sayfam&#305;zdan takip etmeyi unutma!</p>
<p>Facebook sayfam&#305;zdan Almanca ilanlar&#305;m&#305;z&#305; ke&#351;fet!</p>
<p>LinkedIn &uuml;zerinden i&#351; f&#305;rsatlar&#305;m&#305;z&#305; ke&#351;fet!</p>
<p>www.dogahr.com</p>
<h2 class="jobSectionHeader"><b>Do&#287;aHR Global HR Center</b></h2>
<p>Do&#287;aHR <b>Global</b> HR Center, insan kaynaklar&#305; ve bili&#351;im bilgi birikimi ve deneyimleri ile <b>2017</b> y&#305;l&#305;nda; Do&#287;a &#304;nsan Kaynaklar&#305; Y&ouml;netim ve Bili&#351;im Hizmetleri Ltd. &#350;ti. unvan&#305; ile kurulmu&#351;tur.</p>
<p>Merkez ofisi <b>&#304;zmir&rsquo;de</b> olmak &uuml;zere, <b>&#304;stanbul</b> , Almanya <b>D&uuml;sseldorf</b> ve USA <b>Florida </b>ofisleri ile hem T&uuml;rkiye&rsquo;de hem de Avrupa&rsquo;da d&uuml;nyan&#305;n en b&uuml;y&uuml;k markalar&#305;na; Almanca, Flemenk&ccedil;e, Frans&#305;zca, &#304;talyanca, &#304;spanyolca, Danca, &#304;sve&ccedil;&ccedil;e, &#304;ngilizce vb t&uuml;m d&uuml;nya dillerinde istihdam sa&#287;lamaktad&#305;r.</p>
<p>&Ouml;nemli i&#351; birlikteliklerine her ge&ccedil;en g&uuml;n yenilerini ekleyen Do&#287;a HR, kalite, etik ve profesyonellik de&#287;erleri &#305;&#351;&#305;&#287;&#305;nda hem i&#351; ortaklar&#305;na hem de adaylar&#305;na hizmet vermeye devam etmektedir.<br>
Sadece T&uuml;rkiye ve Avrupa&rsquo;da de&#287;il d&uuml;nya &ccedil;ap&#305;nda insan do&#287;as&#305;na uygun &#304;K &ccedil;&ouml;z&uuml;mlerimizle istihdam sa&#287;lamak Do&#287;a HR&rsquo;&#305;n en b&uuml;y&uuml;k hedeflerinden biridir.</p>
<p>Do&#287;a HR; deneyimli, g&uuml;&ccedil;l&uuml; ve her ge&ccedil;en g&uuml;n b&uuml;y&uuml;yen i&#351;e al&#305;m kadrosuyla bir&ccedil;ok sekt&ouml;rdeki kurumsal m&uuml;&#351;terisine en iyi i&#351;e al&#305;m deneyimini ya&#351;atmaktad&#305;r.</p>
</div>
<div></div><div><h3 class="jobSectionHeader"><b>&Ouml;zellikler</b></h3>
<div><div><div><h4 class="jobSectionHeader"><b>Job Category</b></h4>
<p>&Ccedil;a&#287;r&#305; Merkezi, Telekom&uuml;nikasyon / GSM</p></div></div></div></div></div><div></div>

Almanca Bilen GSM Danışmanı (İzmir)

<div><div><div><div><div><b>Location</b></div>
<div>&#304;zmir, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Join Concentrix Today!<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
Concentrix Hakk&#305;nda,</div>
<p>
Merkezi Amerikada bulunan global bir &ccedil;a&#287;r&#305; merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al&#305;&#351;an&#305;yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba&#351;ta &#304;stanbul, &#304;zmir, Ankara, Van olmak &uuml;zere toplam 7 &#351;ehirde, 17 bini a&#351;k&#305;n &ccedil;al&#305;&#351;an ile m&uuml;&#351;teri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;</p>
<p><b>
GENEL N&#304;TEL&#304;KLER;</b></p>
<ul>
<li>Vardiyal&#305; sistemde &#351;irket ortam&#305;nda &ccedil;al&#305;&#351;abilecek,</li>
<li>En az Lise mezunu,</li>
<li>&#304;yi derece MS Office programlar&#305;n&#305; kullanabilen,</li>
<li>&#304;leti&#351;im becerileri geli&#351;mi&#351;, diksiyonu d&uuml;zg&uuml;n,</li>
<li>&#304;kna kabiliyeti y&uuml;ksek,</li>
<li>&Ccedil;&ouml;z&uuml;m odakl&#305;, Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n,</li>
<li>Dinamik, yo&#287;un tempoya ayak uydurabilecek,</li>
<li>Erkek adaylar i&ccedil;in askerli&#287;ini tamamlam&#305;&#351; ya da en az 2 y&#305;l tecilli</li>
</ul>
<p><b>&#304;&#350; TANIMI</b></p>
<p>
 Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar&#305;m&#305;zda, hedef odakl&#305;, kaliteli hizmet ve m&uuml;&#351;teri memnuniyeti anlay&#305;&#351;&#305;yla &ccedil;a&#287;r&#305;lar&#305; yan&#305;tlayacak, ekip arkada&#351;lar&#305; ar&#305;yoruz.</p></div></div></div><p></p>

Müşteri Temsilcisi - İzmir

regiocom Customer Care

<div><b>Dein neuer Job:</b>
<p>
Starte jetzt als <b>Recruiter (m/w/d)</b> und genie&szlig;e einen sicheren Job mit flexiblen Arbeitszeiten und attraktiver Bezahlung. Wir bieten dir eine langfristige Perspektive in einem internationalen Team.</p>
<b>&Uuml;ber uns - regiocom Customer Care:</b>
<p>
regiocom Customer Care geh&ouml;rt zu den f&uuml;hrenden Call Center Dienstleistern in Deutschland, Bulgarien, Griechenland und der T&uuml;rkei. Mit mehr als 6.000 Mitarbeitenden an internationalen Standorten bieten wir exzellenten Kundenservice f&uuml;r Top-Marken aus verschiedensten Branchen. F&uuml;r unser wachsendes Team am <b>Standort Izmir </b>suchen wir ab sofort einen motivierten <b>Recruiter (m/w/d)</b>.</p>
<b>Das bieten wir dir:</b>
<ul><li>einen <b>unbefristeten Arbeitsvertrag</b></li>
<li>einen zukunftssicheren Arbeitsplatz in einem modernen Arbeitsumfeld</li>
<li><b>faire Verg&uuml;tung</b> mit M&ouml;glichkeit auf zus&auml;tzliche Bonuszahlungen</li>
<li>individuelle Fort- und <b>Weiterbildungsm&ouml;glichkeiten</b></li>
<li>Rahmenbedingungen, die es erm&ouml;glichen Familie und Beruf gut zu vereinen</li>
<li>Essensgeld und Fahrtgeld</li>
<li><b>private Krankenzusatzversicherung</b></li>
<li>Unterst&uuml;tzung bei der Beantragung der Arbeitserlaubnis (falls notwendig)</li>
<li>Unterst&uuml;tzung im Umzugsprozess aus dem Ausland in die T&uuml;rkei</li>
</ul><b>Deine Aufgaben als Recruiter:</b>
<ul><li>Steuerung und Durchf&uuml;hrung des gesamten Recruitingprozesses (Identifikation von Vakanzen, Schalten von Stellenanzeigen, F&uuml;hren von Interviews usw.)</li>
<li>Weiterentwicklung und Optimierung der Recruitingprozesse sowie Identifikation neuer Recruitingkan&auml;le (Youtube, Instagram, Whatsapp, Facebook usw.)</li>
<li>Durchf&uuml;hrung von Wettbewerbs- und Marktanalysen</li>
<li>Onboarding: Begleitung der zuk&uuml;nftigen Kollegen durch den ganzen Bewerbungsprozess bis zum ersten Arbeitstag</li>
<li>Erstellung von Berichten (Zahlen, Daten, Fakten usw.)</li>
<li>Personalmarketing</li>
</ul><b>Das bringst du mit:</b>
<ul><li>Berufserfahrung im Recruiting - Branchenerfahrungen im Service Center sind w&uuml;nschenswert</li>
<li>sehr gute Deutschkenntnisse in Wort und Schrift und gute T&uuml;rkischkenntnisse</li>
<li>Reisebereitschaft</li>
<li>Du bist ein Netzwerker voller Energie und Leidenschaft.</li>
<li>Du bist zuverl&auml;ssig, belastbar und hast das Talent, dich selbst zu organisieren.</li>
<li>Du bist selbst stark daran interessiert, dich in vielen Themen (Technik, Tools und Methoden) weiterzuentwickeln.</li>
</ul><b>Warum regiocom?</b>
<p>
Wir bieten dir mehr als nur einen Job - bei uns findest du eine langfristige Perspektive als <b>Recruiter (m/w/d)</b>.</p>
<p>
Wir sind ein vielf&auml;ltiges, weltoffenes Unternehmen und freuen uns auf Bewerbungen von Menschen mit und ohne Behinderung.</p>
<div>
<p><b>Wir freuen uns auf dich!</b></p></div></div>

Recruiter (m/w/d)

Explore 27+ Call center agent in Izmir this December. Find roles across top companies and apply now to boost your career.

27 call center agent jobs IN Izmir

Customer Service - English

Klantenservicemedewerker (Nederlands) Verhuis naar Turkije en werk fulltime!

Evden Çalışma: Yayıncılık Platformu Müşteri Temsilcisi (Almanca/İngilizce)

Almanca Bilen GSM Danışmanı (İzmir)

Müşteri Temsilcisi - İzmir

Müşteri Temsilcisi - İzmir

Recruiter (m/w/d)