call center representative Jobs in Lahore

call center representative

call center agent (digital services) Jobs in Lahore

call center agent (digital services)

call center sales agent

computer operator (only females) Jobs in Lahore

computer operator (only females)

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call center agent night shift females preferred

Octet Solutions(SMC-PVT) Limited

We are hiring a Call Center Agent (preferably female) to join our software house support team. The ideal candidate will manage customer interactions across calls, chats, emails, and social media, ensuring fast, friendly, and accurate technical assistance for users of the company&rsquo;s software products.You&rsquo;ll be the frontline voice of the company, helping customers resolve issues, understand features, and stay satisfied, all while maintaining strong communication and quality standards.Key Responsibilities<ul><li>Handle inbound and outbound calls, live chats, emails, and social media messages from customers.</li><li>Provide first-line technical support for software issues (installation, account setup, usage guidance, etc.).</li><li>Log and manage all customer interactions in the CRM or ticketing system</li><li>Escalate advanced technical issues to Tier-2 support or the development team.</li><li>Follow up with customers to ensure problem resolution and positive feedback.</li><li>Document recurring issues and share improvement insights with QA and Product teams.</li><li>Maintain a strong understanding of company products and new feature releases.</li></ul>Requirements<ul><li>Excellent English communication skills (verbal).</li><li>Tech-savvy with the ability to explain software solutions in simple terms.</li><li>Strong problem-solving skills, patience, and attention to detail.</li><li>Experience handling social media customer queries (Facebook, LinkedIn, Instagram).</li></ul>Benefits<ul><li>Competitive salary based on experience.</li><li>Career growth opportunities.</li><li>Free training on company products and tools.</li><li>Supportive work culture in a growing international tech environment.</li></ul>Location: 30 R, DHA Phase 8, Ex Air Avenue, Lahore ( near Neon Square)Timings: Mon- Sun (9:00 pm - 06:00 am) ( On site- Night Shift): one day flexible offJob Type: Full-timePay: Rs50,000.00 per monthApplication Question(s):<ul><li>Can you travel to office Mon-Sat (9 pm-6 am) ?</li><li>Do you have good spoken English?</li></ul>Work Location: In person

Call Center Agent- Night Shift (Females preferred)

OOP Technologies

Job Description: We are looking for a Call Center Agent with experience in digital services. The ideal candidate should have 1&ndash;3 years of experience in customer support or telesales and a basic understanding of web services, SEO, and digital marketing. Good communication skills and the ability to promote our services are essential.Key Responsibilities:<ul><li>Make outbound calls to sell digital services (Web Development, SEO, etc.).</li><li>Maintain strong relationships with clients.</li><li>Understand customer needs and recommend suitable services.</li><li>Respond to inquiries and follow up regularly.</li><li>Handle objections and resolve issues professionally.</li><li>Guide clients about processes and timelines.</li></ul>Requirements:<ul><li>1&ndash;3 years of experience in call center, telesales, or customer support (IT/digital services preferred).</li><li>Basic knowledge of web services, SEO, and digital marketing.</li><li>Strong English communication skills.</li><li>Good persuasion and problem-solving abilities.</li><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-time (On-site)</li><li>Shift: Night (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Apply now by sending your CV to hr@ooptechnologies.com Or WhatsApp at 0323-7846800Job Type: Full-timePay: Rs55,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent (Digital Services)

Job Description: OOP Technologies is seeking a Call Center Agent with a strong background in digital services to join our expanding team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations, along with a solid understanding of web development, SEO, and digital marketing solutions. This role requires excellent communication and sales skills to effectively engage clients, understand their needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Conduct outbound calls to promote and sell digital services such as Web Development, SEO, and related digital solutions.</li><li>Build and maintain positive relationships with clients through professional communication.</li><li>Identify client needs and recommend suitable digital services aligned with their business goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably within IT or digital services).</li><li>Strong understanding of web services, SEO, and digital marketing concepts.</li><li>Excellent spoken and written communication skills (English proficiency required).</li><li>Confident in persuasion, negotiation, and objection handling.</li><li>Strong problem-solving ability and a customer-focused mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Work Pvt.ltd

Call Center Executive (Freshers / Entry-Level) &ndash; U.S. Telesales Night ShiftJob Type: Full-Time (On-site) Location: DHA Phase 6, Lahore Shift Timing: 06:00 PM &ndash; 03:00 AM (Monday to Friday) Weekly Off: Saturday &amp; SundaySalary &amp; Incentives<ul><li>PKR 35,000 to 45,000 basic salary</li><li>Performance-based incentives</li><li>Stable income with fast career growth</li></ul>Job DescriptionWe are hiring Call Center Executives (Freshers and Entry-Level candidates) for our U.S. telesales campaigns, including Truck Dispatch-related services.This job is ideal for candidates who are new to call centers, recent graduates, or anyone looking to start a professional night-shift career. No prior experience is required. Paid training and coaching are provided.You will contact U.S.-based customers, explain services, and generate qualified leads for senior sales teams.Responsibilities<ul><li>Make outbound calls to customers in the United States</li><li>Explain services in clear and professional English</li><li>Build basic customer rapport and answer simple questions</li><li>Generate and qualify sales leads</li><li>Update CRM records and follow-up notes</li><li>Meet daily, weekly, and monthly targets</li></ul>Requirements<ul><li>Freshers, students, and recent graduates may apply</li><li>Basic to good spoken English communication</li><li>Confident, motivated, and target-focused attitude</li><li>Willing to work night shift (U.S. time zone)</li><li>Must be available for on-site work in DHA Phase 6, Lahore</li></ul>What We Offer<ul><li>Fixed monthly salary plus incentives</li><li>Paid training and continuous learning</li><li>Fixed weekends off (Saturday and Sunday)</li><li>Professional, supportive, and clean work environment</li><li>Career growth to Senior Agent and leadership roles</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Executive (Freshers / Entry-Level) – U.S. Telesales Night Shift

I Tech

Call Center Freshers &ndash; U.S. Telesales Campaign (Night Shift) &ndash; LahoreLocation: Barkat Market, Lahore &amp; DHA Phase 06, Lahore (On-site) Shift Timing: 07:00 PM &ndash; 04:00 AM (Monday&ndash;Friday) Off Days: Saturday &amp; Sunday Job Type: Full-Time Salary: PKR 35,000 &ndash; 45,000 + Performance-Based IncentivesStart Your Career in an International Call Center &ndash; Freshers WelcomeWe are urgently hiring Call Center Freshers for our U.S.-based Telesales Campaigns, including Truck Dispatch and Financial Services.This role is ideal for candidates with good English communication skills who want to start a professional career in international sales. No prior experience is required. Paid training will be provided.Key Responsibilities:<ul><li>Make outbound calls to U.S. clients</li><li>Promote services for Truck Dispatch and Financial campaigns</li><li>Communicate clearly, confidently, and professionally</li><li>Maintain basic call logs and follow-up records</li><li>Meet daily and monthly performance targets</li></ul>Requirements:<ul><li>Fluent spoken English (mandatory)</li><li>Confident, energetic, and target-driven personality</li><li>Freshers are encouraged to apply</li><li>Comfortable working night shifts (U.S. hours)</li><li>Ability to work on-site at DHA Phase 06 or Barkat Market, Lahore</li></ul>Salary &amp; Benefits:<ul><li>Fixed monthly salary of PKR 35,000 &ndash; 45,000</li><li>Attractive performance-based incentives</li><li>Saturday and Sunday off</li><li>Paid training from day one</li><li>Friendly, professional, and supportive work environment</li><li>Fast career growth to Senior Agent or Team Lead positions</li></ul>Why Join Us:<ul><li>Ideal opportunity for fresh graduates and entry-level candidates</li><li>Learn international sales and communication skills</li><li>Work with U.S.-based clients</li><li>Long-term career growth in the BPO industry</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Freshers – U.S. Telesales Campaign (Night Shift) – Lahore

Job Description: We are hiring a Call Center Agent with experience in digital services. The ideal candidate should have 1&ndash;3 years of experience in customer support or telesales, along with a good understanding of web services, SEO, and digital solutions. You must be able to communicate clearly, understand client needs, and promote our digital services.Key Responsibilities:<ul><li>Make outbound calls to promote and sell digital services (Web Development, SEO, etc.).</li><li>Build and maintain strong client relationships.</li><li>Understand customer needs and suggest the right digital services.</li><li>Respond to client inquiries and follow up on time.</li><li>Handle objections and resolve issues professionally.</li><li>Guide clients about service processes and timelines.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience in call center, telesales, or customer support (preferably in IT/digital services).</li><li>Good knowledge of web services, SEO, and digital marketing.</li><li>Strong English communication skills.</li><li>Good persuasion, negotiation, and problem-solving skills.</li><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or related field.</li></ul>Job Details:<ul><li>Job Type: Full-time (On-site)</li><li>Shift: Night (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Apply now by sending your CV to hr@ooptechnologies.com Or WhatsApp at 0323-7846800Job Type: Full-timePay: Rs55,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent – Digital Services

AffinityVibez (Pvt) Ltd

Job Summary:The Quality Assurance Specialist is responsible for ensuring service excellence by monitoring, evaluating, and improving the quality of customer interactions across BPO operations. The role focuses on call quality assurance, compliance, agent performance evaluation, and data-driven insights to enhance customer experience and operational effectiveness.Key Responsibilities:1. Call Monitoring &amp; Evaluation&middot; Monitor and evaluate customer interactions (calls, chats, emails, tickets) against defined quality standards and client SLAs.&middot; Conduct detailed call audits to assess communication skills, compliance, process adherence, and customer handling.&middot; Ensure accuracy in quality scoring and documentation.2. Quality Assurance &amp; Compliance&middot; Ensure adherence to internal processes, regulatory requirements, and client compliance guidelines.&middot; Identify quality gaps, behavioral trends, and performance issues impacting customer experience.&middot; Address quality-related escalations in coordination with operations teams.3. Feedback, Coaching &amp; Calibration&middot; Provide structured, actionable feedback to agents to improve performance.&middot; Participate in calibration sessions with QA, Operations, and Training teams to ensure evaluation consistency.&middot; Support coaching initiatives by sharing insights and improvement recommendations.4. Reporting &amp; Analysis&middot; Prepare and share daily, weekly, and monthly quality performance reports.&middot; Analyze trends, root causes, and quality metrics to drive continuous improvement.&middot; Present quality insights and improvement suggestions to management and stakeholders.5. Process Improvement &amp; Client Support&middot; Assist in quality reviews, internal audits, and client audits.&middot; Ensure client expectations and quality benchmarks are consistently met.&middot; Contribute to refining QA frameworks, scorecards, and SOPs when required.6. Key Performance Indicators (KPIs):&middot; Call Quality Scores&middot; SLA and Compliance Adherence&middot; Reduction in Customer Complaints and Escalations&middot; Agent Performance Improvement Post-Coaching&middot; Calibration Accuracy and ConsistencyRequired Skills &amp; Competencies:&middot; Strong understanding of BPO/Call Center QA standards and methodologies&middot; Excellent listening, analytical, and attention-to-detail skills&middot; Ability to provide constructive feedback and performance insights&middot; Strong reporting and data interpretation skills&middot; Good communication and stakeholder coordination abilitiesEducation:&middot; Bachelor&rsquo;s degree in Business Administration, Management, or a related field (preferred)Experience:&middot; 3&ndash;5 years of experience in BPO / Call Center Quality Assurance&middot; 1&ndash;2 years&rsquo; experience as a Senior QA or Quality Analyst (preferred)Perks &amp; Benefits<ul><li>Competitive base salary with Increment Plans</li><li>Paid public/national holidays.</li><li>Paid annual, paternity, and bereavement leave.</li><li>Supportive and career-focused workplace culture.</li></ul>Location: Wapda Town Phase 1 Shift Timing: Night Shift (6:30 PM &ndash; 3:30 AM) Work Schedule: Monday to Friday (Weekends Off)Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Quality Assurance Specilaists (Call Center/BPO)

Explore 1573+ Call center agent night shift females preferred in Lahore this December. Find roles across top companies and apply now to boost your career.

1573 call center agent night shift females preferred jobs IN Lahore

Call Center Agent- Night Shift (Females preferred)

Call Center Agent (Digital Services)

Call Center Agent (Digital Services)

Call Center Executive (Freshers / Entry-Level) – U.S. Telesales Night Shift

Call Center Freshers – U.S. Telesales Campaign (Night Shift) – Lahore

Call Center Agent – Digital Services

Quality Assurance Specilaists (Call Center/BPO)