customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer services specialist Jobs in Lahore

customer services specialist

customer service agent

Your It Expert LTD

Job Title: Calling Agent (UK Campaign) Location: Harbanspura, Lahore (On-site) Job Type: Full-TimeJob Description: We are seeking motivated and experienced Calling Agents to join our team in Harbanspura, Lahore. The ideal candidate will be responsible for communicating with international clients, primarily in UK-based campaigns, delivering excellent customer interaction and achieving sales targets.This is a full-time, on-site role suited for individuals who are confident in English communication and have prior experience in call center or sales environments.Key Responsibilities:<ul><li>Make outbound calls to potential and existing clients</li><li>Handle customer inquiries professionally and efficiently</li><li>Maintain a high level of communication with UK-based customers</li><li>Achieve daily and monthly performance targets</li><li>Record and update customer information accurately</li><li>Provide excellent customer service and build client relationships</li></ul>Requirements:<ul><li>Minimum 2 years of experience in calling or sales (mandatory)</li><li>Prior experience in a UK campaign is highly preferred</li><li>Excellent spoken English and communication skills</li><li>Strong persuasion and negotiation abilities</li><li>Ability to work in a fast-paced environment</li><li>Punctual, professional, and target-driven</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Growth and career development opportunities</li><li>Professional work environment</li><li>Supportive team and management</li></ul>How to Apply: Interested candidates can apply by sending their CV via WhatsApp at +92 345 4163227Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Lead Generation Specialist – UK Market

CS Outsource

<div>
 
 
 Job Summary
 
 
 
 We are seeking a friendly, proactive, and customer-focused
 
 Customer Support Representative
 
 to join our team. The ideal candidate has excellent communication skills, a positive attitude, and the ability to resolve customer issues efficiently while ensuring an exceptional service experience.
 
 
 
 
 
 
 Job Overview
 
 
 
 A Customer Support Representative assists customers by answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction across phone, email, chat, and social media channels. They maintain accurate records, escalate complex cases when needed, and support continuous process improvement within the team.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
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 Respond promptly and professionally to customer inquiries via phone, email, live chat, and social platforms.
 </li>
 <li>
 Provide accurate and clear information about products, services, policies, and procedures.
 </li>
 <li>
 Troubleshoot and resolve customer issues, escalating advanced or complex cases when necessary.
 </li>
 <li>
 Maintain detailed and accurate records of all customer interactions in the CRM system.
 </li>
 <li>
 Identify recurring issues and share feedback with internal teams for improvement.
 </li>
 <li>
 Follow up with customers to ensure complete resolution and satisfaction.
 </li>
 <li>
 Meet or exceed key performance metrics such as response time, resolution time, and customer satisfaction scores.
 </li>
 <li>
 Collaborate with team members and contribute to a positive, supportive work environment.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in customer service or customer support (preferred).
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Ability to manage multiple tasks in a fast-paced environment.
 </li>
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 Proficiency with computers, CRM platforms, ticketing systems, and support tools.
 </li>
 <li>
 Patience, empathy, and a customer-first mindset.
 </li>
 <li>
 Ability to work independently and effectively within a team.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Opportunities for career development and skill enhancement.
 </li>
 <li>
 Supportive team culture and leadership.
 </li>
 <li>
 Exposure to modern tools and customer-centric systems.
 </li>
 <li>
 A role where your contribution directly improves customer experience.
 </li>
 </ul>
 
 
</div>

Customer Support Representative

CO BUILD PVT LTD

Customer Care RepresentativeJob Type: Full-timePermanentShift:Morning Shift JobSummary:We are lookitomer-obsessed and energetic Customer Care Representative to join our growing team. In this role, you will be the primary point of contact for our customers, helping them resolve queries, navigate our services, and ensure they have an outstanding experience with our brand.If you are a great listener, a quick problem solver, and have excellent communication skills, we want to hear from you!Key Responsibilities Customer Support: Respond promptly and professionally to customer inquiries via phone, email, and live chat.Problem Resolution: Identify, troubleshoot, and resolve customer complaints efficiently to ensure high satisfaction.Product Knowledge: Maintain a deep understanding of our products/services to provide accurate information and guide customers.Data Entry: Accurately log customer interactions, issues, and resolutions into our CRM system.Team Collaboration: Escalate complex issues to supervisors or relevant departments when necessary.Requirements &amp; Qualifications Education: Bachelor&rsquo;s degree or Intermediate with relevant experience.Experience: 1&ndash;2 years of experience in customer service, call centers, or a retail environment.Communication: Exceptional verbal and written communication skills in English and Urdu.Skills: Strong multitasking abilities, emotional intelligence, and stress management under pressure.Benefits &amp; Perks Competitive basic salaryAnnual paid leaves and festival bonuses.Clear career growth path and professional development opportunities.A vibrant, inclusive, and friendly workplace culture.Pay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Customer service representative

Do it Right Pakistan

Date posted: 13 May 2026Pay: 25,000.00 (PKR)-35,000.00 (PKR) per monthJob Description:Call Center Agent (Female)Company: World Signature Events Job Type: Full-Time Location: DHA Phase 2 Interview Location (Head Office): DHA Phase 8Job DescriptionWorld Signature Events is looking for a confident and energetic Call Center Agent (Female) to join our team. We are seeking candidates with excellent communication skills, a professional attitude, and a pleasant personality who can effectively deal with clients and maintain high customer service standards.Fresh candidates with strong communication abilities are also encouraged to apply.Job Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Provide accurate information regarding company services</li><li>Maintain proper follow-ups with clients</li><li>Respond to customer queries in a polite and professional manner</li><li>Maintain call records and customer details</li><li>Coordinate with internal departments when required</li><li>Ensure customer satisfaction through effective communication</li></ul>Requirements<ul><li>Female candidates only</li><li>Experience: 6 months to 1 year preferred</li><li>Freshers are also encouraged to apply</li><li>Excellent communication and interpersonal skills</li><li>Confident and professional personality</li><li>Good speaking and listening skills</li><li>Ability to work in a professional office environment</li><li>Basic computer knowledge will be preferred</li></ul>Qualification<ul><li>Intermediate / Bachelor&rsquo;s degree preferred</li><li>No specific field restriction</li></ul>Job Timings<ul><li>Monday to Saturday</li><li>10:00 AM to 6:30 PM</li></ul>Workplace<ul><li>Office-Based Position</li></ul>Interview Details<ul><li>Interviews will be conducted at the Head Office located in DHA Phase 8.</li></ul>Salary<ul><li>25k-35k per month</li></ul>Apply NowInterested candidates are encouraged to apply through Indeed or submit their updated CV for consideration.Work Location: In personPay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

HR Communication

We are hiring a motivated and confident Sales Agent for our USA Truck Dispatching company. The ideal candidate will be responsible for finding potential trucking clients, promoting dispatching services, and building long-term relationships with owner-operators and trucking companies across the United States.Job Responsibilities:<ul><li>Contact owner-operators and trucking companies to offer dispatching services</li><li>Generate new leads through cold calling, social media, and online platforms</li><li>Explain company services, pricing plans, and operational benefits</li><li>Build strong relationships with clients and maintain regular follow-ups</li><li>Achieve monthly sales targets and company goals</li><li>Coordinate with the dispatch team to ensure client satisfaction</li><li>Maintain accurate records of sales activities and customer data</li></ul>Requirements:<ul><li>Experience in sales, telemarketing, or customer service preferred</li><li>Knowledge of USA trucking and dispatching industry is a plus</li><li>Excellent communication and negotiation skills</li><li>Strong English speaking and writing abilities</li><li>Ability to work independently and handle clients professionally</li><li>Confidence in lead generation and closing deals</li><li>Basic computer and internet knowledge</li></ul>What We Offer:<ul><li>Competitive salary with attractive commission structure</li><li>Performance-based bonuses and incentives</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Training and ongoing support</li></ul>Join our growing team and become part of the fast-paced USA trucking and logistics industry.Pay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Sales Agent for USA Truck Dispatching Services

Digital Penguin

About the RoleWe are looking for an experienced and results-driven Floor Manager to oversee daily operations, support team performance, and ensure the highest standards of customer service. The successful candidate will be responsible for managing advisors, monitoring productivity, providing coaching, and maintaining a positive and professional working environment.Key Responsibilities<ul><li>Supervise and support a team of Customer Service Representatives (CSRs).</li><li>Conduct daily performance assessments and provide constructive feedback to team members.</li><li>Monitor CRM activity throughout the day to ensure agents are actively engaged and adhering to productivity standards.</li><li>Track agent statuses and investigate extended periods of inactivity or time spent on pause outside of authorized breaks.</li><li>Monitor attendance, punctuality, and adherence to schedules.</li><li>Provide coaching, mentoring, and ongoing performance improvement support.</li><li>Conduct call monitoring and quality assurance reviews to ensure service and compliance standards are maintained.</li><li>Deliver induction and training sessions for new joiners, ensuring they understand company processes, systems, compliance requirements, and performance expectations.</li><li>Assist with training, and development of new and old team members.</li><li>Ensure individual and team KPIs are achieved.</li><li>Generate daily, weekly, and monthly performance reports for management.</li><li>Identify performance gaps and implement corrective action plans where necessary.</li><li>Ensure compliance with company policies, procedures, and operational guidelines.</li><li>Foster a positive, professional, and high-performance work environment.</li><li>Recommend and implement process improvements to enhance team efficiency and productivity.</li></ul>Requirements<ul><li>Previous experience in a Floor Manager, Team Leader, Supervisor, or similar leadership role.</li><li>Strong understanding of call center operations and performance management.</li><li>Experience using CRM systems and workforce monitoring tools.</li><li>Excellent leadership, communication, and coaching skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Proficiency in Microsoft Office and reporting tools.</li></ul>Preferred Qualifications<ul><li>Experience in customer service, lead generation, claims management, or contact center environments.</li><li>Proven ability to lead teams and achieve performance targets.</li></ul>Working Hours &amp; Schedule<ul><li>Shift Timing: 1:00 PM &ndash; 10:30 PM (Mon - Thurs)</li><li>Friday: Half day (2:30PM to 9:30PM)</li><li>Saturday: Half day (2:00PM to 8:00PM)</li><li>Sunday: Off (fixed weekly off)</li></ul>Note: Manadatory to be in the office before 10 mints of shift time.Benefits<ul><li>Company-provided meal (Dinner)</li><li>Supportive &amp; Professional work environment</li><li>Growth opportunities</li><li>Annual Leaves/Paid holidays</li></ul>Experience<ul><li>Team Leadership/Supervisory Experience: 2+ years (Preferred)</li><li>Call Center Operations Management: 2+ years (Preferred)</li></ul>Work Location: [On-site]Apply now if you are a hands-on leader who can effectively monitor team performance, maintain operational discipline, and drive continuous improvement.Do not apply if you don't have BPO/Call center/Contact Center Experience.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Floor Manager (BPO)

(VTM) Vision tech Marketing

Call Center Agent (Evening Shift)Location: Gulberg 3, Lahore Shift: 2:00 PM &ndash; 9:00 PM Salary: PKR 30,000 &ndash; 40,000 + Attractive CommissionsJob SummaryWe are seeking motivated and energetic Call Center Agents to join our growing team. The ideal candidate should have strong communication skills, a positive attitude, and the ability to interact professionally with customers.Responsibilities<ul><li>Handle outbound and/or inbound customer calls.</li><li>Provide information about products and services.</li><li>Maintain accurate customer records.</li><li>Follow communication scripts and company guidelines.</li><li>Meet daily and monthly performance targets.</li><li>Resolve customer inquiries professionally and efficiently.</li></ul>Requirements<ul><li>Intermediate, FA/FSc, Bachelor's degree, or equivalent.</li><li>Good English communication skills (spoken).</li><li>Basic computer skills.</li><li>Ability to work in a team environment.</li><li>Fresh candidates are encouraged to apply.</li><li>Previous call center experience is a plus but not required.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Attractive commission structure.</li><li>Professional work environment.</li><li>Career growth opportunities.</li><li>Training and development support.</li></ul>Job TypeFull-timeWork LocationGulberg 3, LahoreApply now and become part of our growing team!Pay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Agents

Explore 166+ Customer service agent in Lahore this June. Find roles across top companies and apply now to boost your career.

166 customer service agent jobs In Lahore

Lead Generation Specialist – UK Market

Customer Support Representative

Customer service representative

Customer Support Representative

Sales Agent for USA Truck Dispatching Services

Floor Manager (BPO)

Call Center Agents