customer support representative Jobs in Lahore

customer support representative

sales executive

call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer service agent

IGET Solutions PVT Ltd

We are looking for a dedicated and customer-focused Customer Service Representative to join our team in IGET SOLUTIONS PVT LTD. The ideal candidate will be responsible for handling customer interactions, resolving queries, and ensuring a high level of customer satisfaction through professional communication.Key Responsibilities<ul><li>Handle inbound and outbound customer calls in a professional manner</li><li>Respond to customer queries via calls, emails, or chat support</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints efficiently and maintain customer satisfaction</li><li>Maintain proper records of customer interactions and transactions</li><li>Follow communication scripts and company policies</li><li>Work closely with team members and supervisors to improve service quality.</li></ul>Timings: 5:00 PM Till 2:00AM LOCATION: Bahria town-Lahore. Salary: Up to Rs. 80,000. NIGHT SHIFT.Job Type: Full-tiJob Type: Full-timeWork Location: In person

Customer Service Agent

Compass Training and Consultancy Pvt. Ltd.

Have you worked with International CustoWe are seeking a seasoned Customer Service Specialist to serve as the voice of our brand for a global clientele. In this role, you will not merely answer questions; you will drive sales and provide premium support across international markets.This position is designed for a career-driven professional with a strong background in E-commerce who thrives in a fast-paced, omnichannel environment. You will manage complex inquiries, facilitate sales, and ensure seamless order fulfillment while maintaining impeccable service standards.Key Responsibilities<ul><li>Omnichannel Communication: Manage high-volume inbound inquiries via Live Chat, VOIP/Phone, and Email with a focus on &quot;First Contact Resolution&quot; and sales conversion.</li><li>E-commerce Operations: Expertly navigate order management systems to handle complex logistics, returns, product advisory, and payment queries.</li><li>Proactive Engagement: Execute strategic outbound calls for case resolution and sales follow-ups to maximize customer retention and lifetime value.</li><li>Cross-Functional Collaboration: Liaise effectively with internal Sales, Logistics, and Technical Support departments to streamline operations and solve escalated issues.</li><li>CRM Management: Maintain meticulous records of all client interactions within the CRM, ensuring data integrity and accurate reporting.</li><li>Brand Ambassadorship: Maintain a polished, customer-centric attitude at all times, de-escalating conflicts with professionalism and empathy.</li></ul>Mandatory Requirements (Please Read Carefully)<ul><li>Experience: Minimum of 3 years of proven experience in Customer Support and Sales within an International E-commerce environment.</li><li>Language Proficiency: Native or C2-level proficiency in English is non-negotiable. You must possess exceptional verbal articulation (neutral accent preferred for international markets) and flawless written grammar.</li><li>Industry Knowledge: Demonstrated experience with E-commerce platforms (e.g., Shopify, Magento, Salesforce) and ticketing systems (e.g., Zendesk, Intercom).</li><li>Education: Bachelor&rsquo;s Degree required.</li></ul>Candidate Profile<ul><li>Global Mindset: You have prior experience serving customers in North American, European, or Australian markets and understand international service expectations.</li><li>Tech-Savvy: You are comfortable juggling multiple software tools simultaneously and learning new systems rapidly.</li><li>Problem Solver: You are detail-oriented and proactive, capable of working independently to resolve issues without constant supervision.</li><li>Resilient: You maintain composure under pressure and treat challenging interactions as opportunities to build loyalty.</li></ul>Pay: Rs110,000.00 - Rs160,000.00 per monthApplication Question(s):<ul><li>Are you available for the onsite role at Arfa Karim Tower From Mon-Fr 1PM - 10PM and alternate saturdays off?</li><li>How would you rate yourself in spoken English out of 10?</li></ul>Work Location: In person

marketrove 

Job Title: Arabic-Speaking Call Center AgentLocation: Gulberg, Lahore (Onsite)Shift: 9:00 AM &ndash; 9:00 PM (12 Hours)Job OverviewWe are hiring fluent/native Arabic-speaking Call Center Agents to join our team in Lahore for a UAE-based client. The ideal candidate will be responsible for handling customer interactions efficiently while maintaining high service standards.Key Responsibilities<ul><li>Handle inbound and outbound calls in Arabic professionally</li><li>Assist customers with inquiries, complaints, and service requests</li><li>Provide accurate information and ensure customer satisfaction</li><li>Maintain proper call records and documentation</li><li>Follow communication scripts and company guidelines</li><li>Coordinate with internal teams when required</li></ul>Requirements<ul><li>Fluent or Native-level Arabic (mandatory)</li><li>Good understanding of English</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a 12-hour shift (9 AM &ndash; 9 PM)</li><li>Prior call center experience is a plus</li><li>Basic computer skills</li></ul>What We Offer<ul><li>Opportunity to work with an international client</li><li>Professional and growth-oriented environment</li><li>Competitive salary package</li><li>Apply Now: Send your resume to alaiba@marketrove.com</li></ul>Job Type: Full-timeWork Location: In person

Call Center Agent (Arabic)

Luxsit Technologies

hiring fresh and motivated individuals for the role of Outbound Call Center Agent. No prior experience is required &mdash; we will provide training.This is a great opportunity for individuals looking to start their career in sales, communication, and customer engagement.Key Responsibilities<ul><li>Make outbound calls to potential clients</li><li>Introduce company services in a clear and confident manner</li><li>Generate leads and schedule meetings</li><li>Maintain basic records of calls and responses</li><li>Follow simple scripts and guidelines provided by the team</li></ul>Requirements<ul><li>Freshers are encouraged to apply</li><li>Good communication skills (basic English required)</li><li>Confident and positive attitude</li><li>Willingness to learn and grow</li><li>Basic computer knowledge</li></ul>What We Offer<ul><li>Hands-on training (no experience needed)</li><li>Friendly and supportive environment</li><li>Fixed salary + performance-based incentives</li><li>Career growth opportunities in sales and business development</li></ul>How to ApplyApply directly on Indeed, No direct CVs wil be entertainedPay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Outbound Call Center Agent (Freshers Welcome)

CS Outsource

<div>
 
 
 Job Summary
 
 
 
 We are seeking a friendly, proactive, and customer-focused
 
 Customer Support Representative
 
 to join our team. The ideal candidate has excellent communication skills, a positive attitude, and the ability to resolve customer issues efficiently while ensuring an exceptional service experience.
 
 
 
 
 
 
 Job Overview
 
 
 
 A Customer Support Representative assists customers by answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction across phone, email, chat, and social media channels. They maintain accurate records, escalate complex cases when needed, and support continuous process improvement within the team.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries via phone, email, live chat, and social platforms.
 </li>
 <li>
 Provide accurate and clear information about products, services, policies, and procedures.
 </li>
 <li>
 Troubleshoot and resolve customer issues, escalating advanced or complex cases when necessary.
 </li>
 <li>
 Maintain detailed and accurate records of all customer interactions in the CRM system.
 </li>
 <li>
 Identify recurring issues and share feedback with internal teams for improvement.
 </li>
 <li>
 Follow up with customers to ensure complete resolution and satisfaction.
 </li>
 <li>
 Meet or exceed key performance metrics such as response time, resolution time, and customer satisfaction scores.
 </li>
 <li>
 Collaborate with team members and contribute to a positive, supportive work environment.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in customer service or customer support (preferred).
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Ability to manage multiple tasks in a fast-paced environment.
 </li>
 <li>
 Proficiency with computers, CRM platforms, ticketing systems, and support tools.
 </li>
 <li>
 Patience, empathy, and a customer-first mindset.
 </li>
 <li>
 Ability to work independently and effectively within a team.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Opportunities for career development and skill enhancement.
 </li>
 <li>
 Supportive team culture and leadership.
 </li>
 <li>
 Exposure to modern tools and customer-centric systems.
 </li>
 <li>
 A role where your contribution directly improves customer experience.
 </li>
 </ul>
 
 
</div>

Customer Support Representative

ibex. Pakistan

<div><h3 class="jobSectionHeader">Job Overview</h3>
ibex. Pakistan is hiring Customer Support Representatives in Lahore for a leading international eCommerce client (US &amp; UK region). This opportunity is ideal for individuals looking to build a career in call center jobs in Lahore, customer service, and international support roles. You will be responsible for assisting global customers with their queries related to orders, deliveries, returns, refunds, and account support. This is a non-sales role, focused on delivering exceptional customer experience and issue resolution.<h3 class="jobSectionHeader">
Job Description</h3><ul><li>
Handle high-volume inbound calls, chats, and emails from US &amp; UK customers</li><li>
Assist with order tracking, delivery updates, returns, refunds, and account-related queries</li><li>
Provide accurate information regarding products, pricing, shipping, and policies</li><li>
Deliver first-call resolution (FCR) through effective problem-solving</li><li>
Maintain a professional, empathetic, and customer-first approach</li><li>
Follow client SOPs, quality standards, and compliance guidelines</li><li>
Use CRM systems to log interactions and manage customer cases</li><li>
Achieve KPIs including CSAT, NPS, AHT, and Quality Scores</li><li>
Escalate complex issues appropriately while ensuring customer satisfaction</li><li>
Stay updated on process changes and system updates</li></ul><h3 class="jobSectionHeader">
Job Specifications
</h3><ul><li>Excellent English communication skills (mandatory)</li><li>
Ability to communicate with US &amp; UK customers (neutral/American/British accent preferred)</li><li>
Minimum Matric / O Levels (Bachelor&rsquo;s preferred)</li><li>
Strong problem-solving and interpersonal skills</li><li>
Basic knowledge of Microsoft Office / Google Workspace</li><li>
Ability to multitask across CRM tools and communication platforms</li><li>
Experience in international call center or eCommerce support is a plus</li><li>
Fresh candidates seeking call center jobs in Lahore are encouraged to apply</li><li>
Must be 18+ with valid CNIC</li></ul><h3 class="jobSectionHeader">
Career Growth Opportunities at ibex. Pakistan</h3>
This ibex. job role offers career growth pathways, depending on performance and interest, including:<ul><li>
Customer Service Representative Supervisors/ Team Lead</li><li>
Office Administrator / Operations Coordinator</li><li>
Training Specialists</li><li>
Cross-campaign growth for more exposure</li><li>
Cross-departmental growth for specific interests like marketing, IT, HR, etc.</li></ul></div>

We are looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer interactions, resolving queries, and ensuring a high level of customer satisfaction through professional communication.Key Responsibilities<ul><li>Handle inbound and outbound customer calls in a professional manner</li><li>Respond to customer queries via calls, emails, or chat support</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints efficiently and maintain customer satisfaction</li><li>Maintain proper records of customer interactions and transactions</li><li>Follow communication scripts and company policies</li><li>Work closely with team members and supervisors to improve service quality.</li></ul>Timings: 5:00 PM Till 2:00AM LOCATION: Bahria town-Lahore. Salary: Up to Rs. 80,000. NIGHT SHIFT.Job Type: Full-timePay: Up to Rs80,000.00 per monthWork Location: In person

Call Agent-Customer Support

Explore 745+ Customer service agent in Lahore this May. Find roles across top companies and apply now to boost your career.

745 customer service agent jobs In Lahore

Customer Service Agent

Customer Service Agent

Call Center Agent (Arabic)

Outbound Call Center Agent (Freshers Welcome)

Customer Support Representative

Customer Support Representative

Call Agent-Customer Support