sales executive

sales coordinator

customer service representative Jobs in Lahore

customer service representative

sales development representative Jobs in Lahore

sales development representative

customer sales representative Jobs in Lahore

customer sales representative

customer service agent

Compass Training and Consultancy Pvt. Ltd.

We are seeking a seasoned Customer Experience &amp; Sales Specialist to serve as the voice of our brand for a global clientele. In this role, you will not merely answer questions; you will drive sales and provide premium support across international markets.This position is designed for a career-driven professional with a strong background in E-commerce who thrives in a fast-paced, omnichannel environment. You will manage complex inquiries, facilitate sales, and ensure seamless order fulfillment while maintaining impeccable service standards.Key Responsibilities<ul><li>Omnichannel Communication: Manage high-volume inbound inquiries via Live Chat, VOIP/Phone, and Email with a focus on &quot;First Contact Resolution&quot; and sales conversion.</li><li>E-commerce Operations: Expertly navigate order management systems to handle complex logistics, returns, product advisory, and payment queries.</li><li>Proactive Engagement: Execute strategic outbound calls for case resolution and sales follow-ups to maximize customer retention and lifetime value.</li><li>Cross-Functional Collaboration: Liaise effectively with internal Sales, Logistics, and Technical Support departments to streamline operations and solve escalated issues.</li><li>CRM Management: Maintain meticulous records of all client interactions within the CRM, ensuring data integrity and accurate reporting.</li><li>Brand Ambassadorship: Maintain a polished, customer-centric attitude at all times, de-escalating conflicts with professionalism and empathy.</li></ul>Mandatory Requirements (Please Read Carefully)<ul><li>Experience: Minimum of 3 years of proven experience in Customer Support and Sales within an International E-commerce environment.</li><li>Language Proficiency: Native or C2-level proficiency in English is non-negotiable. You must possess exceptional verbal articulation (neutral accent preferred for international markets) and flawless written grammar.</li><li>Industry Knowledge: Demonstrated experience with E-commerce platforms (e.g., Shopify, Magento, Salesforce) and ticketing systems (e.g., Zendesk, Intercom).</li><li>Education: Bachelor&rsquo;s Degree required.</li></ul>Candidate Profile<ul><li>Global Mindset: You have prior experience serving customers in North American, European, or Australian markets and understand international service expectations.</li><li>Tech-Savvy: You are comfortable juggling multiple software tools simultaneously and learning new systems rapidly.</li><li>Problem Solver: You are detail-oriented and proactive, capable of working independently to resolve issues without constant supervision.</li><li>Resilient: You maintain composure under pressure and treat challenging interactions as opportunities to build loyalty.</li></ul>Job Type: Full-timePay: Rs140,000.00 - Rs155,000.00 per monthApplication Question(s):<ul><li>Have you worked with international customers?</li><li>How would you rate your English?</li></ul>Work Location: In person

Customer Service Agent

UserWise

<div>
 
 Schedule
 
 
 
 Monday to Friday
 
 
 6pm to 3am OR 2 am - 11 am (Pakistan time)
 
 
 
 Type
 
 
 
 Full-time
 
 
 
 Position Overview
 
 
 
 As a Customer Service Agent for UserWise Services, you play a crucial role in delivering exceptional support to our app users and maintaining the app's positive reputation. Your primary responsibility is to address user inquiries, resolve issues, and ensure a seamless experience for players who earn rewards by installing games and achieving milestones.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Review Management: Monitor and respond to user reviews on the App Store and Google Play. Ensure users know we're committed to resolving their issues while maintaining a positive public image and app rating
 </li>
 <li>
 User Support: Handle incoming user tickets, providing assistance, troubleshooting tracking or account-related issues, and ensuring timely resolutions
 </li>
 <li>
 Escalation Management: Proactively escalate urgent or widespread issues directly to the development team, enabling swift resolution to maintain app functionality and user satisfaction
 </li>
 <li>
 Communication: Maintain a professional yet friendly tone in all interactions to foster trust and loyalty among users
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1+ year of experience in Online Customer Support
 </li>
 <li>
 Excellent written (English) communication skills with the ability to adapt tone and style based on the audience.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail to ensure accurate and effective issue resolution
 </li>
 <li>
 Ability to prioritize and escalate urgent matters appropriately
 </li>
 <li>
 Customer-focused mindset with a commitment to delivering a positive user experience
 </li>
 <li>
 Familiarity with mobile apps and basic troubleshooting processes is a plus
 </li>
 <li>
 This position is ideal for someone passionate about helping users, solving problems, and contributing to the success of a growing app by ensuring player satisfaction
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Market competitive, tax-free USD salaries
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 Performance Bonus
 </li>
 <li>
 Annual Performance Reviews
 </li>
 </ul>
</div>

Customer Support Representative

OZ Developers

Company: OZ GroupLocation: Bahria Orchard, Lahore (Onsite)Job Type: Internship (Full-Time)Duration: 3 Months (Can be extended based on performance)Job Description:OZ Group is looking for a confident and energetic Customer Support Representative (Calling Agent &ndash; Intern) to join our team. This is a great opportunity for fresh graduates or students who want to gain hands-on experience in customer dealing and communication.Responsibilities:<ul><li>Make outbound calls to customers</li></ul><ul><li>Handle customer inquiries professionally</li></ul><ul><li>Provide information about company services</li></ul><ul><li>Maintain call records and follow-ups</li></ul><ul><li>Resolve basic customer complaints</li></ul><ul><li>Coordinate with internal departments when required</li></ul>Requirements:<ul><li>Good communication skills (Urdu &amp; basic English)</li></ul><ul><li>Confident speaking skills</li></ul><ul><li>Basic computer knowledge</li></ul><ul><li>Positive attitude and willingness to learn</li></ul><ul><li>Fresh candidates are encouraged to apply</li></ul>What We Offer:<ul><li>Practical work experience</li></ul><ul><li>Professional working environment</li></ul><ul><li>Internship certificate</li></ul><ul><li>Opportunity for permanent position based on performance</li></ul>Location: 4th Floor, Bahria Sky Mall, Bahria Orchard, LahoreWorking Days: Monday to SaturdayJob Type: Internship Contract length: 3 monthsPay: Rs15,000.00 - Rs25,000.00 per monthWork Location: In person

Customer Support Representative (Calling Agent) – Internship

Karnak Home

Company Overview We are a growing UAE-based furniture brand, delivering high-quality home and office furniture to customers across the United Arab Emirates. Our customer support operations are managed from our on-site office in Gulberg, Lahore, where we provide professional assistance to our UAE customers. This is not a remote position.Job Responsibilities:<ul><li>Handle inbound customer calls professionally for UAE-based customers</li><li>Assist customers with product inquiries, orders, deliveries, and after-sales support</li><li>Provide accurate information regarding furniture products, pricing, availability, and company policies</li><li>Respond to customer concerns and ensure timely resolution of issues</li><li>Maintain clear and detailed records of customer interactions</li><li>Coordinate with internal teams (sales, logistics, and supervisors) when required</li><li>Follow company service standards to ensure a high level of customer satisfaction</li></ul>Requirements:<ul><li>Strong English communication skills (speaking and listening)</li><li>Ability to work morning shift (10:00 AM &ndash; 7:00 PM)</li><li>Previous call center or customer service experience is preferred</li><li>Fresh candidates with excellent communication skills are encouraged to apply</li><li>Basic computer knowledge and multitasking ability</li><li>Professional, polite, and customer-focused attitude</li></ul>What We Offer:<ul><li>Competitive monthly salary</li><li>Training and career growth opportunities</li><li>Supportive and professional work environment</li><li>Job Type: Full-Time</li><li>Work Location: Gulberg, Lahore (On-Site)</li><li>Shift Timing: 10:00 AM &ndash; 7:00 PM</li></ul>Experience:<ul><li>Call center or customer service: 1&ndash;2 years (Preferred)</li></ul>Language:<ul><li>Fluent English (Preferred)</li></ul>Salary:<ul><li>Competitive (based on experience)</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative

AV Private Limited

Job post summaryPay: 50,000.00 (PKR) - 70,000.00 (PKR) per monthJob description:Position Overview: We are looking for a Customer Service Representative who will serve as the primary point of contact for customers, ensuring timely and accurate responses to inquiries. The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to handle customer concerns with patience and professionalism.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, chat, or social media.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer issues efficiently and escalate complex cases to the relevant department.</li><li>Maintain customer records by updating information in the system.</li><li>Ensure a high level of customer satisfaction through effective communication and follow-ups.</li><li>Process orders, refunds, account updates, and service requests.</li><li>Meet performance targets including response time, quality standards, and customer satisfaction ratings.</li><li>Collaborate with the team to improve processes and enhance the customer experience.</li></ul>Requirements:<ul><li>Minimum education: Intermediate or Bachelor&rsquo;s degree preferred.</li><li>Prior experience in customer support (voice or non-voice) is a plus.</li><li>Strong verbal and written communication skills.</li><li>Good problem-solving and active listening abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In personJob Types: Full-time, FresherPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Imperial Resource Group, Global

Company Overview: IRG Global is a leading provider of cutting-edge telecom solutions. We are committed to delivering high-speed connectivity, exceptional customer service, and innovative communication products to residential and business customers. As we grow, we're looking for passionate and results-driven individuals to become part of our sales team.Position Summary: We&rsquo;re seeking a motivated Inbound Telecom Sales Specialist to handle incoming incoming sale and customer service call, understand client needs, and upsell or cross sell telecom services. You&rsquo;ll play a critical role in converting leads, upselling services, and ensuring customer satisfaction.Key Responsibilities:<ul><li>Answer inbound calls and leads from customers and convert them into sales.</li><li>Understand customer needs and match them with suitable telecom products (internet, phone, bundles, etc.).</li><li>Provide accurate product information, pricing, and promotions.</li><li>Use persuasive sales techniques to close sales and meet monthly targets.</li><li>Maintain CRM records with call outcomes, customer details, and follow-up actions.</li><li>Collaborate with internal teams (technical, billing, support) to ensure smooth customer onboarding.</li><li>Stay up to date on industry trends, product changes, and competitors.</li></ul>Required Qualifications:<ul><li>1&ndash;3 years of experience in telecom or sales-related roles.</li><li>Excellent communication and interpersonal skills.</li><li>Proven ability to meet or exceed sales targets.</li><li>Comfortable working in a fast-paced, performance-driven environment.</li><li>Familiarity with CRM software and inbound call systems.</li><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred).</li></ul>Preferred Skills:<ul><li>Strong communication skills in English.</li><li>Strong problem-solving and objection-handling abilities.</li><li>Tech-savvy with a passion for connectivity and communications.</li></ul>Benefits:<ul><li>Competitive base salary plus uncapped commissions.</li><li>Paid training and development opportunities.</li><li>Dynamic work culture with growth opportunities.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs250,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Inbound Tele Sales Representative

Raaziq International PVT LTD

About the Company: Our client is a global leader in International Freight Forwarding, delivering customized supply chain solutions to a diverse portfolio of clients.Key Responsibilities:&middot; Provide sales support and manage client communication.&middot; Make outbound calls to existing clients &amp; prospects.&middot; Build and maintain strong relationships with key customers.&middot; Handle customer service inquiries and process orders efficiently.&middot; Coordinate and expedite worldwide shipments.&middot; Support Supply Chain Management (SCM) and Accounts Management (ARM).&middot; Liaise with overseas offices/agents via email &amp; phone.&middot; Collaborate with operations team to monitor and ensure smooth shipmentsQualification: Bachelor's in Supply chain/ Marketing. Experience: 6 Months to 1 Year Location: Thokar Niaz Baig, Lahore.Gender : FemaleEmail : muhammad.salman@raaziq.comJob Type: Full-timeWork Location: In person

Import Officer (Freight Forwarding) (Call Center Industry) (Female)

Explore 543+ Customer service agent in Lahore this February. Find roles across top companies and apply now to boost your career.

543 customer service agent jobs In Lahore

Customer Service Agent

Customer Support Representative

Customer Support Representative (Calling Agent) – Internship

Customer Service Representative

Customer Service Representative

Inbound Tele Sales Representative

Import Officer (Freight Forwarding) (Call Center Industry) (Female)