customer service representative Jobs in Islamabad

customer service representative

customer sales representative Jobs in Islamabad

customer sales representative

customer support representative Jobs in Islamabad

customer support representative

accountant / assistant accountant(female only) Jobs in Islamabad

accountant / assistant accountant(female only)

admin and hr executive (female only) Jobs in Islamabad

admin and hr executive (female only)

call center agents csr females candidates only

Healthcare Evolutions Medical Services Pvt. Ltd.

An Australian Medical Company - Healthcare Evolutions - is seeking a dedicated and enthusiastic individual to join our team as CSR/Call Center Agent at our Islamabad office located in E-11.Position: CSR/Call Center AgentLocation: E-11, Islamabad, PakistanCompany: Healthcare EvolutionsJob Type: Full-timeSalary: 60,000 - 80,000 PKR (salary range based on interview performance and experience)Working Hours: 3:30 AM - 12:00 PM (Pakistan Standard Time) corresponding to 08:30 AM - 05:00 PM (Australian Standard Time)Key Responsibilities:&middot; Handle inbound and outbound customer calls professionally and courteously.&middot; Provide excellent customer service, addressing Patient inquiries, resolving issues, and ensuring Patient satisfaction.&middot; Communicate effectively within and outside the organization to ensure smooth interactions.&middot; Maintain accurate and detailed records of customer interactions.Requirements:&middot; Excellent English Communication skills required&middot; Ability to effectively communicate with Patients and colleagues.&middot; Proficient in using communication tools and software.&middot; Flexibility to work during 03:30 AM - 12:00 PM (Pakistan Standard Time) corresponding to 8:30 AM - 5:00 PM (Australian Standard Time)Timing may vary due to day light saving.Application Process:Interested candidates are encouraged to apply by sending their updated CV toaamir.g@healthcareevolutions.comNote:&middot; Female candidates are strongly encouraged to apply.&middot; Office timings are aligned with Australian Standard Time and may vary occasionally.&middot; Only shortlisted candidates will be contacted for interviews.Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Call Center Agents/CSR (females candidates only)

Spark Pro

Join Our TeamWe&rsquo;re Hiring &ndash; Customer Service Representatives (CSR) / Business Development Representatives (BDR) / Appointment SettersAre you a confident communicator with excellent English skills, looking to grow your career in a professional call centre environment? SparkPro Technologies is seeking motivated CSR/BDR/Appointment Setters (Night Shift) for our USA-based campaigns.<ul><li>Position: CSR / BDR / Appointment Setter &ndash; Night Shift</li><li>Location: Ghouri Town, Islamabad (Office-based)</li><li>Timing: 7:00 PM &ndash; 4:00 AM (Night Shift)</li><li>Salary: 30,000 &ndash; 100,000 PKR + Performance-based Bonuses</li></ul>Key Responsibilities:<ul><li>Make outbound calls to US-based prospects and clients.</li><li>Set appointments, qualify leads, and assist with customer queries.</li><li>Follow call scripts and maintain a professional tone throughout interactions.</li><li>Keep accurate records of calls and update CRM systems.</li><li>Meet daily/weekly/monthly targets for calls, appointments, and sales support.</li><li>Deliver exceptional customer service and contribute to team performance.</li></ul>Requirements:<ul><li>Good English communication skills (spoken and listening).</li><li>Fresh graduates and experienced candidates are welcome to apply.</li><li>Motivated, punctual, and hardworking attitude.</li><li>Ability to work effectively during night shifts.</li><li>Call center/telemarketing experience is a plus but not mandatory.</li></ul>Perks &amp; Benefits:<ul><li>Attractive salary package</li><li>Performance-based bonuses</li><li>Professional and supportive work environment</li><li>Career growth and development opportunities</li></ul>Ready to kick-start your career with us?Apply today by contacting us on WhatsApp: +92 317 5814007 or share you resume at hr@sparkprotechnologies.comNote: SparkPro Technologies is an equal-opportunity employer. We value dedication, professionalism, and growth.Start your journey with SparkPro &ndash; where your voice drives success!Job Type: Full-timePay: Rs30,000.00 - Rs100,000.00 per monthLanguage:<ul><li>English fluency (Preferred)</li></ul>Work Location: In person

Customer Service Representatives (CSR) / Business Development Rep - Night Shift - Islamabad

Awami Financial (Private) Limited

We are looking for an experienced Team Lead CSR to oversee and guide our customer service team. The ideal candidate will be responsible for supervising daily operations, ensuring excellent customer experiences, and supporting team members in meeting performance targets.Key Responsibilities:<ul><li>Supervise a team of Customer Service Representatives (CSRs) and ensure smooth call center operations.</li><li>Monitor team performance through KPIs (quality, productivity, and customer satisfaction).</li><li>Handle escalated calls and resolve complex customer issues effectively.</li><li>Conduct regular coaching, feedback sessions, and performance evaluations.</li><li>Assist in workforce planning, scheduling, and shift management.</li><li>Motivate the team to achieve individual and departmental targets.</li><li>Prepare daily/weekly reports on team performance and present to management.</li></ul>Requirements: <ul><li>Minimum 1 year of call center experience.</li><li>Bachelors Degree.</li><li>Strong communication, leadership, and conflict resolution skills.</li><li>Ability to work in a fast-paced environment and manage pressure.</li><li>Good knowledge of call center metrics and reporting tools.</li><li>Problem-solving mindset with customer-first approach.</li></ul>Job Type: Full-timeWork Location: In person

Team Lead CSR

J. Sons Communications

J.Sons Communications is a US Campaign Based Call Center so that is why we only work in the night shift. Looking Forward to Hire those who are good in communication skills that would be of English. Experience Agents will be preferred, Those who have Experience on Final Expense can get good salary in here while working for our company secondly apart from basic salary we do have daily, monthly and weekly cash incentives potential earning could be till 136k.A closer in a call center is responsible for the following job duties:<ul><li>Contacting potential customers through outbound calls and emails to generate sales leads.</li><li>Building and maintaining relationships with customers to increase sales opportunities.</li><li>Closing sales deals over the phone and email by identifying customer needs and offering appropriate solutions.</li><li>Meeting or exceeding sales targets and goals on a daily, weekly, or monthly basis.</li><li>Providing excellent customer service and handling customer complaints or concerns.</li><li>Maintaining accurate records of customer interactions and sales data.</li><li>Continuously updating product and industry knowledge to stay current and competitive.</li><li>Collaborating with other team members to develop sales strategies and improve sales processes.</li></ul>The ideal candidate for this role will possess strong communication skills, excellent negotiation skills, and the ability to think on their feet. They should also be comfortable working in a fast-paced, high-pressure environment and be able to handle rejection and keep a positive attitude. Additionally, it's good if they have experience working in a sales or call center environment.You can send your CV at 03155263324Note: If you are located in Islamabad/Rawalpindi then you can apply and if you can work in the night shift.Job Type: Full-timePay: Rs35,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Are you located in Islamabad or Rawalpindi?</li><li>Can you manage the shift timings between 8:00 PM to 6:00 AM?</li><li>Do you have experience on Final expense campaigns?</li><li>Do you have any prior experience working in a call center?</li></ul>Experience:<ul><li>Closer: 1 year (Required)</li></ul>Language:<ul><li>english (Required)</li></ul>Work Location: In person

Verifier (Final Expense)

WORK

<div>
 
 Job Description
 
 
 
 
 Team Lead Operations (Sales)
 
 
 
 <ul>
 <li>
 Be in charge of running and managing the call center/telemarketing team, daily.
 </li>
 <li>
 Understand all organization&rsquo;s products, services, procedures, and guidelines and communicate the same to all team members.
 </li>
 <li>
 Monitor calls to ensure that due procedures and quality standards are strictly adhered to.
 </li>
 <li>
 Conduct regular reviews of agents&rsquo; performance and organize training sessions for underperformers.
 </li>
 <li>
 Submit regular daily sales reports (DSRs) to management and seek new ideas and strategies to improve / increase / boost the number of daily sales / transfers.
 </li>
 <li>
 Keep up with trends and happenings in the industry, ensuring adherence to industry standards and company policies.
 </li>
 <li>
 Ensure a safe, respectful, professional, and harmonious working environment for all other team members.
 </li>
 </ul>
</div>

Team Lead Operations

Facilitative Employment Services (Private) LIMITED

Key Responsibilities:<ul><li>Oversee day-to-day BPO operations to ensure smooth workflow and adherence to client requirements.</li><li>Manage a team of Supervisors, Team Leads, and Agents to meet performance metrics (KPIs, SLAs, Quality, Productivity).</li><li>Develop and implement operational strategies to improve efficiency, reduce costs, and enhance service quality.</li><li>Monitor performance reports and conduct regular reviews to identify gaps and implement corrective actions.</li><li>Collaborate with clients and internal departments to ensure project deliverables are met on time.</li><li>Train, mentor, and motivate teams to achieve individual and organizational goals.</li><li>Ensure compliance with company policies, data security standards, and regulatory requirements.</li><li>Handle escalations effectively and maintain strong client relationships.</li><li>Prepare and present weekly/monthly operational reports to senior management.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field (Master&rsquo;s preferred).</li><li>5+ years of experience in BPO operations management, with at least 2 years in a leadership role.</li><li>Strong understanding of call center operations, workforce management, and performance metrics.</li><li>Excellent leadership, problem-solving, and decision-making skills.</li><li>Strong communication and client management abilities.</li><li>Proficiency in MS Office and CRM/Contact Center tools.</li><li>Ability to work in a fast-paced, dynamic environment and manage multiple priorities.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Operations Manager - BPO

Explore 438+ Call center agents csr females candidates only in Islamabad this October. Find roles across top companies and apply now to boost your career.

438 call center agents csr females candidates only jobs IN Islamabad

Call Center Agents/CSR (females candidates only)

Customer Service Representatives (CSR) / Business Development Rep - Night Shift - Islamabad

Team Lead CSR

Verifier (Final Expense)

Team Lead Operations

Team Lead Operations

Operations Manager - BPO