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customer experience quality executive

call center executive

One Network

Handle inbound calls on 1313 from across motorways, LRR, and LAFCO. Manage and resolve customer complaints related to M-Tag, Operations &amp; Maintenance (O&amp;M), and IT systems. Provide accurate information, effective solutions, and timely support while prioritizing customer needs. Coordinate with relevant departments to ensure prompt resolution and maintain a high standard of customer service.Skills &amp; Technical Competency<ul><li>Ability Manage large amounts of calls (Inbound and Outbound) on helpline.</li><li>Ability to Handle the queries related to change of ownership and cancellation of M-Tag registered vehicles and general complaints.</li><li>Manage and respond to all customer complaints received via WhatsApp, Gmail, and the Complaint Portal, ensuring timely resolution of customer queries.</li><li>Ability to manage high call volumes while maintaining service quality.</li><li>Proficiency in call center systems, CRMs, and ticketing/complaint portals.</li><li>Strong verbal and written communication skills in Urdu and basic English.</li><li>Good computer literacy, including MS Office and web-based applications.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs42,000.00 per monthWork Location: In person

Call Center Executive

eQuraneKareem

We are looking to hire a female Urdu-speaking Call Center Agent for our morning shift. Candidates with prior call center experience and a desire to grow with a fast-expanding organization are encouraged to apply.About Us: eQuranekareem provides online Quranic and academic education services to both local and international clients. Prior experience or understanding of education-related projects will be a strong advantage.Requirements:<ul><li>Previous call center experience is preferred</li><li>Committed and flexible candidates required</li><li>Strong &ldquo;Can-Do&rdquo; attitude will be given preference</li><li>Excellent communication and negotiation skills</li><li>Ability to meet targets and achieve high results</li><li>Leadership qualities will be an added advantage</li><li>Candidates residing near Satellite Town are encouraged to apply</li></ul>What We Offer:<ul><li>Handsome salary package</li><li>Growth opportunities in a professional and supportive environment</li></ul>Job Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Female Urdu-Speaking Call Center Agent (Morning Shift)

CLOUD DATA PVT LTD

<ul><li>Position: Communication Executive</li><li>Company : CLOUD DATA PVT LTD</li><li>Location: RAWALPINDI</li><li>Salary: 60k to 100k</li><li>Night Shift job</li><li>Age: 24 to 38</li></ul>Job Description Experienced and confident CSR with excellent communication skills and a customer-focused approach.Key Skills:<ul><li>Fluent English communication (verbal &amp; written)</li><li>Inbound &amp; outbound call handling</li><li>Customer support &amp; complaint resolution</li><li>CRM &amp; call logging systems</li><li>Target-driven &amp; result-oriented</li></ul>Job Types: Full-time, FresherPay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Communication Executive( Night Shift)

MM Communication

&quot;&quot;WE ARE HIRING FOR DAY SHIFT Call Centre Read Full ADD&quot;&quot;&quot;&quot;5 working days in a weekBasic Salary is 28,000/- and 2,000 IS Punctuality allowance total 30,000 and performance base bonuses as well you can earn up-to 50,000/- its not sale base or target base Job. We are service provider call center. English is also not important you don't need a professional English normal English also considered and we also provide training to new hires and as we are working on UK Based Project so you can also speak in your own language as per client requirementsNo Experience Needed Freshers are Encouraged to applyApply now prefer to drop your cv on the given number0331-0006630NOTE: People who are interested and can manage to come to Bahria town phase 7 Rawalpindi only those people contact me Once again i am mentioning its not the sale Job salary is Fix so don't ask again and again is this the sale or the target base JobJob Types: Full-time, FresherPay: Rs25,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center CSR Agents

the heaven international private limited

NK TECH Call centerOnly Experience agent can apply Basic+Commission + bonus Night shiftMale and Female both can apply we are looking for experience candidateThey provide us professional environment and grooming workplaceONLY THAT PEOPLE APPLY FOR THIS JOB. THE ARE LIVE IN RAWALPINDJOB DESCRIPTIONWe are working final expanse insurance program we are searching for a polite , professional person to work closely with other team members to provide outstanding service to customers by answering question , handling complaint the product and troubleshooting problems with our products and services.Male &amp; Female candidate have an experience first must be consideredMinimum 1-2 years experience from verification RESPONSIBILITIES<ul><li>Answering or making calls to learn about and address their needs, complaints ,or services</li></ul>Responding efficiently and accurately to callers, explain possible solution, ensuring that supported and convince to the customer<ul><li>Good communication to team member and build your team to manage work</li><li>High level commission</li><li>SKILLS</li><li>Patience customers may be frustrated when they make contact ,so patience is certainly virtue every employee and team as needs to have closed sales</li><li>English communication</li><li>positive attitude.</li><li>Attentive listening.</li><li>Timing start 700 PM to 500 am and 45 minutes break</li></ul>Benefits :<ul><li>Basic+Commission + bonus</li><li>Generate high level income</li><li>Grooming the career</li><li>In person onsite job</li><li>Send Cv this Number 03318553044 (whatsapp)Address : D-687, Third Floor, D Block Block D Satellite Town, Rawalpindi, Punjab 46000 near Sidra parlour commercial market</li></ul>Job Type: Full-timePay: Up to Rs100,000.00 per monthExperience:<ul><li>2years: 2 years (Required)</li></ul>Work Location: In person

HIRING Verifiers (Male )

ByteBrick Solution

We Are Hiring &ndash; HR Executive (Call Center) We are looking for a motivated and organized HR Executive to join our call center team. The ideal candidate will be responsible for recruitment, employee coordination, and basic HR operations. Responsibilities: Hire and onboard call center agents Conduct interviews and manage hiring process Maintain employee records and attendance Handle basic HR queries and coordination Support management with HR-related tasks Requirements: Good communication and interpersonal skills Basic knowledge of HR and recruitment Ability to work in a fast-paced environment Fresh candidates are encouraged to apply Salary Package: PKR 25,000 &ndash; 40,000 (based on experience and performance) Location: On-site Timing: Full-timeJob Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Arazi investments

NOTE: THIS ROLE IS BASED IN RAWALPINDI AND IT IS A NIGHT SHIFT JOB (07:00 PM TO 05:00 AM)Role DescriptionThis is a full-time on-site role for a Fresh Call Center Agent. The Fresh Call Center Agent will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. They will interact with customers via phone, email, and live chat, communicating with them about products, services, and resolving queries. The Fresh Call Center Agent will escalate issues to the management, follow-up on customer inquiries, and maintain accurate customer records.Requirements<ul><li>Customer Service Representatives and Customer Support skills</li><li>Excellent communication and active listening skils</li><li>Positive attitude and problem solving skills</li><li>Experience in a customer service role is preferred</li><li>High school diploma or equivalent, with a focus in Business Administration or related field</li></ul>Contact US:Whatsapp : +923121916141Address :First floor, Malhi Plaza, Main Murree Rd, Saddar, Rawalpindi Location: https://www.google.com/maps/dir//1st+Floor,+Malhi+Plaza,+Main+Murree+Rd,+Saddar,+Rawalpindi,+46000/@33.6142468,73.0840487,13z/data=!4m8!4m7!1m0!1m5!1m1!1s0x38df950074e74945:0xe83bc16c9a83532!2m2!1d73.0581571!2d33.5959894?entry=ttu&amp;g_ep=EgoyMDI1MTIwNy4wIKXMDSoASAFQAw%3D%3DJob Types: Full-time, FresherPay: From Rs30,000.00 per monthWork Location: In person

Fresh Call Center Agent

Explore 86+ Call center executive in Medical Billing Jobs In Medical Billing Jobs In Medical Billing Jobs In Medical Billing Jobs In Rawalpindi this January. Find roles across top companies and apply now to boost your career.