csr (customer service representatives)

customer service representative (csr) – medicare & aca Jobs in Rawalpindi Pakistan

appointment setter (night shft, on-site) Jobs in Rawalpindi Pakistan

appointment setter (night shft, on-site)

business development specialists - prime bpo 5 Jobs in Rawalpindi Pakistan

call center agent (csr) Jobs in Rawalpindi Pakistan

call center agent (csr)

call center job csr night shift strive bpo

Prime BPO5

job DescriptionWe are hiring Customer Verification Officers for our USA campaign. The role involves calling US customers to verify their information, confirm details, and ensure data accuracy. The ideal candidate should have basic English communication skills and a professional phone manner.Responsibilities<ul><li>Make outbound calls to US customers for verification purposes</li><li>Confirm customer details (name, address, consent, etc.)</li><li>Ensure accuracy of customer information in records</li><li>Follow verification scripts and company guidelines</li><li>Maintain call logs and verification status</li><li>Meet daily call and quality targets</li><li>Report any incorrect or suspicious information to the supervisor</li></ul>Requirements<ul><li>Basic English speaking and understanding</li><li>Fresh and experienced candidates can apply</li><li>Willing to work night shift (USA time zones)</li><li>Basic computer and typing skills</li><li>Clear communication and polite phone etiquette</li><li>Ability to follow scripts and instructions</li></ul>Benefits<ul><li>Fixed salary + performance-based bonuses</li><li>Paid training provided</li><li>Friendly and supportive work environment</li><li>Growth opportunities within the company</li><li>Pick &amp; drop (for on-site roles, if available)</li></ul>Optional (Nice to Have)<ul><li>Previous call center / BPO experience</li><li>Experience in verification, QA, or customer support</li><li>Familiarity with CRM systems</li></ul>Job Types: Full-time, FresherPay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Call Center Executive

biniTelecom

Job DescriptionWe are seeking an experienced ACA &amp; Medicare Call Center Trainer to deliver training programs for agents handling Affordable Care Act (ACA) and Medicare products. The trainer will support onboarding, compliance, and performance improvement initiatives within the call center.Key Responsibilities<ul><li>Conduct ACA and Medicare training for new and existing agents.</li><li>Ensure compliance with CMS and regulatory guidelines.</li><li>Develop and update training materials.</li><li>Monitor calls and provide coaching and feedback.</li><li>Track training effectiveness and agent performance.</li><li>Stay updated on ACA and Medicare policy changes.</li></ul>Job Requirements<ul><li>Minimum 1 year of experience as a call center trainer (required).</li><li>Minimum 1 year of ACA and Medicare experience (required).</li><li>Excellent communication and presentation skills.</li><li>Experience in coaching, call monitoring, and performance management.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Trainer For Call Center

Strive BPO LLP

We are hiring a Customer Service Representative (CSR) for our Medicare &amp; ACA campaign.Requirements:<ul><li>Good English communication skills</li><li>Call center or healthcare experience (min: 6 months preferred)</li><li>Ability to work night shifts</li></ul>Responsibilities:<ul><li>Handle outbound calls related to Medicare &amp; ACA</li><li>Assist customers with basic inquiries and eligibility questions</li><li>Transfer calls to licensed agents when required</li><li>Maintain call quality, compliance, and accurate records</li></ul>Location: On-site Shift: Night Shift-Full-time (7:00pm-4:40am)Ability to commute:<ul><li>Rawalpindi Satellite Town: Reliably commute (Required)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Required)</li><li>3rd Floor, Above Bank Alfalah, Saidpur Road, Rawalpindi</li></ul>Walk-in Interviews: Monday to Friday | 6:00 PM &ndash; 12:00 PMJob Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Do you have a minimum of 6 months of experience in a call center?</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

CSR Call Center Job

Job DescriptionWe are looking for a motivated Call Center Agent to handle inbound and outbound calls for our USA-based clients. The ideal candidate should have good English communication skills and a customer-friendly attitude.Responsibilities<ul><li>Handle inbound and outbound calls with US customers</li><li>Provide information about products/services</li><li>Resolve customer queries and complaints politely</li><li>Maintain call records and customer details</li><li>Meet daily/weekly call targets</li><li>Follow company call scripts and policies</li></ul>Requirements<ul><li>Basic English speaking and understanding</li><li>Fresh candidates and experienced both welcome</li><li>Willing to work night shifts (USA time)</li><li>Basic computer knowledge</li><li>Good listening and communication skills</li><li>Ability to work in a team</li></ul>Benefits<ul><li>Fixed salary + performance-based bonuses</li><li>Paid training</li><li>Friendly working environment</li><li>Career growth opportunities</li></ul>Optional Skills (Nice to Have)<ul><li>Good English Speaking</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Fresh Graduates-Call Center

Strive BPO

Customer Services Representative Jobs, RawalpindiEager to enter the Marketing world? Become the voice of STRIVE BPO, a leading name in Pakistan's telemarketing!We're looking for dynamic individuals to join our team as Customer Engagement Specialists. This is your chance to secure a high-paying job with growth opportunities in the vibrant call center industry.**Key Responsibilities<ul><li>Engage with customers, understand their needs, provide effective solutions and exceptional services.</li><li>Meet daily and weekly goals with the support of an energetic team.</li><li>Use excellent verbal and written skills to ensure customer satisfaction.</li></ul>**Who Can Apply?People with No Experience No worries! Fresh Graduates are welcome! Comprehensive training will be provided.Required Qualification: BS of 4 years (in any field)Strong English speaking and writing abilities.Availability for night shifts is a must.Applicants must not be students or currently employed elsewhere.For experienced Individuals (Call Center): Min experience required is of 6 months in US based call center(any campaign)No education criteria**Why Join Strive BPO ?<ul><li>Earn a high salary with an attractive commission structure.</li><li>Access opportunities for internal promotions and career development.</li><li>Enjoy recognition, performance-based incentives, and a supportive culture.</li></ul>**Location3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, RawalpindiHow to Apply?*Send your CV/Resume via WhatsApp to 0332-0070580Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Agent (CSR)

Strive Bpo are hiring Call Center Agents (CSR) for our US-based campaign. If you can speak decent English and handle customer calls confidently, you&rsquo;re exactly who we&rsquo;re looking for.What You&rsquo;ll Do<ul><li>Handle outbound calls for the US market</li><li>Answer customer questions clearly and professionally</li><li>Follow scripts and meet daily call targets</li><li>Maintain quality, accuracy, and a positive attitude during shifts</li><li>Work with the team and stay consistent in performance</li></ul>Who Can Apply<ul><li>6 Months to 1 year experience in call center</li><li>Basic to good English communication skills</li><li>Must be available for the night shift</li><li>Punctual, responsible, and willing to learn</li></ul>What We&rsquo;re Offering<ul><li>Night Shift &ndash; Training Provided</li><li>Monthly bonuses + incentives</li><li>Professional environment</li><li>Growth opportunities for serious performers</li><li>Immediate joining for shortlisted candidates</li></ul>Shift Timings<ul><li>Night Shift (US hours) &ndash; Full-time (7:20pm-4:40am)</li><li>Weekly off included</li></ul>Location: 3rd Floor, Above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, RawalpindiIf you&rsquo;re ready to start earning and grow in a fast-paced call center environment, hit Apply Now and our HR team will contact you.Job Type: Full-time Call / WhatsApp: 0332-0070580 | 051-6134229Work Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center CSR (Night Shift)

Job description:Job Description: We are looking for an experienced and detail-oriented Quality Assurance (QA) Officer to monitor and evaluate call center interactions to ensure high-quality customer service and compliance with company standards. The ideal candidate will have hands-on experience in call monitoring, performance evaluation, and quality improvement within a fast-paced call center environment.Key Responsibilities:<ul><li>Monitor and evaluate inbound and outbound calls for quality assurance</li><li>Ensure agents comply with company policies, scripts, and procedures</li><li>Provide detailed feedback and coaching to call center agents</li><li>Prepare QA reports and share performance insights with management</li><li>Identify training needs and areas for performance improvement</li><li>Maintain quality standards and support continuous improvement initiatives</li><li>Participate in calibration sessions and quality meetings</li></ul>Requirements:<ul><li>minimum 1 years of experience as a QA in a call center environment</li><li>Strong understanding of call center QA metrics and KPIs</li><li>Excellent listening, analytical, and reporting skills</li><li>Strong communication and interpersonal abilities</li><li>Proficiency in MS Office (Excel, Word, email)</li><li>Ability to work in a fast-paced call center environment</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional and supportive call center environment</li><li>Career growth and development opportunities</li><li>Performance-based learning and coaching exposure</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs80,000.00 per monthWork Location: In person

QA Role for Call Center

Explore 83+ Call center job csr night shift strive bpo in Rawalpindi Pakistan this March. Find roles across top companies and apply now to boost your career.