call center representative

call center representative (debt relief campaign) Jobs in Jhelum

call center manager

Spread Peace Solution

Job Description: We are looking for an experienced Call Center Manager to lead and manage daily operations. You will handle team performance, client communication, and campaign execution. You must have strong leadership skills and a clear understanding of call center workflows.Key Responsibilities:<ul><li>Manage and supervise call center agents</li><li>Handle multiple campaigns and ensure performance targets are met</li><li>Communicate with clients and manage relationships</li><li>Negotiate campaign terms and pricing with clients</li><li>Monitor call quality and improve team performance</li><li>Prepare reports and track KPIs</li><li>Train and support team members</li></ul>Requirements:<ul><li>Minimum 5 years of experience in the call center industry</li><li>Proven experience managing campaigns</li><li>Strong client handling and negotiation skills</li><li>Good communication and leadership abilities</li><li>Ability to work under pressure and meet targets</li></ul>Preferred Skills:<ul><li>Experience in outbound and inbound campaigns</li><li>Knowledge of CRM tools</li><li>Strong problem solving skills</li></ul>Pay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

CALL CENTER MANAGER

Job Description: We are hiring Call Center Representatives for a Debt Relief campaign. You will handle calls with US based clients and guide them about our services. Training will be provided, so both fresh and experienced candidates can apply.Key Responsibilities:<ul><li>Handle outbound and inbound calls</li><li>Communicate with US clients in a clear and professional way</li><li>Explain debt relief services and generate leads</li><li>Maintain call records and follow-ups</li><li>Achieve daily and weekly targets</li></ul>Requirements:<ul><li>Good English communication skills</li><li>Call center experience preferred</li><li>Willing to work in US time zone</li><li>Basic computer skills</li><li>Positive attitude and willingness to learn</li></ul>Contract Requirement:<ul><li>Minimum 1 year commitment required</li></ul>Training:<ul><li>Full training will be provided before starting the campaign</li></ul>What We Offer:<ul><li>Fixed salary + incentives</li><li>Career growth opportunities</li><li>Professional work environment</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs35,000.00 - Rs70,000.00 per monthWork Location: Hybrid remote in Jhelum

Call Center Representative (Debt Relief Campaign)

ACE Money Transfer

About UsACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. We provide secure online remittance services to customers in 29 countries across the UK, Europe, Canada, and Australia, enabling cross-border money transfers to 100+ countries worldwide.Job SummaryWe are seeking a Customer Experience Officer/Executive responsible for delivering high-quality customer support across multiple communication channels. The role focuses on resolving customer queries, supporting transaction and account-related issues, and ensuring compliance with KYC/AML regulatory requirements. The ideal candidate will demonstrate strong communication skills, attention to detail, and a customer-focused approach to enhance service quality and customer satisfaction.Key Responsibilities<ul><li>Respond to customer inquiries through chat, email, and phone in a timely and professional manner.</li><li>Assist customers with transaction queries, account issues, complaints, and general support requests.</li><li>Support KYC and AML processes, including guiding customers on verification requirements, document submission, and status updates.</li><li>Ensure all customer interactions comply with company policies, service quality standards, and regulatory (KYC/AML) requirements.</li><li>Log, track, and resolve customer tickets within defined SLAs and service timelines.</li><li>Follow up with customers to ensure complete and satisfactory issue resolution.</li><li>Accurately document customer interactions, case notes, and compliance observations for audit purposes.</li><li>Escalate complex, high-risk, or suspicious cases to the Compliance or AML teams as per procedures.</li><li>Identify recurring customer issues and report potential service or compliance gaps to supervisors.</li><li>Maintain up-to-date knowledge of company products, services, and regulatory guidelines.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Communication, or a related field (preferred).</li><li>Minimum 1 year of experience in customer service, support, or call center operations.</li><li>Experience in fintech or financial services will be an advantage.</li><li>Strong verbal and written communication skills.</li><li>Good problem-solving and customer-handling abilities.</li><li>Ability to work under pressure while maintaining professionalism.</li><li>Basic knowledge of CRM systems and ticket management tools.</li><li>Attention to detail with accurate documentation skills.</li><li>Willingness to work rotational shifts, weekends, or holidays if required.</li></ul>Key Competencies<ul><li>Customer-focused approach</li><li>Active listening and empathy</li><li>Time management</li><li>Conflict resolution</li><li>Adaptability and learning mindset</li><li>Accountability and ownership</li><li>Team collaboration</li></ul>ACE Money Transfer Profile: https://acemoneytransfer.com/company-profileWork Location: In person

Customer Experience Officer/Executive

Unilever

<div>
 
 Unilever is currently hiring for Territory Manager!
 
 
 
 
 Line Manager:
 
 Geography Sales Manager
 
 
 
 Work Level:
 
 WL1
 
 
 Location: Jhelum
 
 
 
 Job Purpose
 
 
 
 Our Territory Manager is our front-line leader who manages the distributors and trade for the designated territory to ensure effective and efficient distribution operations and deliver sales, Key Performance Indicators / targets. If you want to develop an in-depth understanding of the world of sales and help drive meaningful change through Unilever&rsquo;s purposeful growth and digital transformation agenda, then this role would interest you.
 
 
 
 About Unilever
 
 
 
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 
 
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 <ul>
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 Drive the business to the desired ambition Underlying Volume / Sales Growth.
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 Uplift the Competitive visibility in Store.
 </li>
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 Coordinate with Distributor/Customer Operational plans / Executions.
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 Negotiate with Customer for Joint Business planning.
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 Efficiently plan and manage eRTM, build optimized routes for DSRs.
 </li>
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 Support digital transformation strategy for your territory.
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 Have the acumen for Financial Matrix &ndash; Business Profitability / Gross Margin.
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 Lead and drive an extended team &ndash; Build team &amp; develop talent.
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 Be accountable to uphold the business Key Performance Indicators.
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 Redefine the process post execution analysis with strong analytical skills.
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 
 Education &amp; Experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree
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 1-4 years of relevant sales experience in FMCG industry is preferred.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
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 Have strong business and financial acumen.
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 Strong Communication and Negotiation Skills.
 </li>
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 Command over Microsoft Office and Power BI
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 <li>
 Active feet on street and market time
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 Capability to Strategize and possess strong execution skills.
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 Updated with competition insights.
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 <li>
 This is an empowered role hence the resource should display accountability, responsibility and have strong bias for action.
 
 
 </li>
 </ul>
 
 Leadership
 
 
 
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 You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
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 You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.
 </li>
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 Critical SOL (Standards of Leadership) Behaviors
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 PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
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 PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
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 TALENT CATALYST: Invests in people &ndash; coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
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 PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
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 CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
 </li>
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 BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.
 
 
 </li>
 </ul>
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

Territory Manager - Jhelum Geo

Urtasker Pvt Ltd.

PURPOSE OF POSITIONThe person is responsible for coordinating and implementing web development tasks and responsibilities for clients and assisting the project manager in various projects. Working closely with the company and team to make sure that the goals are achieved.MAIN RESPONSIBILITIES AND TASKS:<ul><li>Strong knowledge of liquid programming language</li><li>Strong knowledge of developing Shopify apps</li><li>Generate custom-tailored Shopify theme and alter pre-existing templates.</li><li>Act as a Shopify expert, specializing in all facets of the e-commerce platform.</li><li>Strong hands to Install &amp; Customize the new Shopify theme.</li><li>Clear concept of HTML5, CSS3, JavaScript/jQuery.</li><li>Strong hands to Install &amp; Customize the new Shopify theme.</li></ul>EDUCATION, EXPERIENCE<ul><li>BS/MS degree in Computer Science, Software Engineering, or a related subject.</li><li>A minimum of Six Months of result-driven experience in Shopify development is required.</li></ul>OTHER SKILLS<ul><li>Excellent written and verbal communication skills.</li><li>Highly self-motivated and proven Analytical and Problem-Solving skills.</li><li>Ability to work both independently and in a collaborative environment.</li><li>Experience developing within the Shopify and Shopify Plus platforms</li><li>Experience developing private and public Shopify Apps</li><li>Experience in front-end technologies including, but not limited to, JavaScript, AJAX, HTML, CSS, SASS</li><li>Conversion rate optimization skill is a plus</li><li>Superb troubleshooting &amp; debugging skills</li><li>A disciplined approach to testing and quality assurance</li><li>High Communication (Verbal + Written) &amp; Presentation skills</li><li>High-level proficiency in MS Excel, PowerPoint, and Word</li><li>Goal-oriented &amp; Team player</li><li>Strong project and time management skills.</li></ul>Pay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Junior Shopify Developer

Explore 5+ Call center manager in Jhelum this April. Find roles across top companies and apply now to boost your career.

5 call center manager jobs In Jhelum

CALL CENTER MANAGER

Call Center Representative (Debt Relief Campaign)

Customer Experience Officer/Executive

Territory Manager - Jhelum Geo

Junior Shopify Developer