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customer service representative Jobs in Dubai

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call center operator

IIQAF

<div><h2 class="jobSectionHeader">Description</h2>
We are looking for a dedicated Call Center Agent to join IIQAF in Dubai. As a Call Center Agent, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to handle incoming calls, address customer inquiries, and ensure customer satisfaction. This position is vital to maintaining positive relationships with our clients and upholding the reputation of IIQAF in the healthcare industry.
As a Call Center Agent at IIQAF, you will be involved in a variety of projects aimed at enhancing customer experience and resolving issues efficiently. You will have the opportunity to work closely with a dynamic team and contribute to the overall success of our call center operations. This role requires strong communication skills, empathy, and the ability to multitask effectively.
<h3 class="jobSectionHeader">Responsibilities:</h3>
<ul><li>Answer incoming calls and respond to customer inquiries in a professional manner</li><li>
Provide information about products and services, and assist customers with their needs</li><li>
Resolve customer complaints and escalate issues as needed</li><li>
Update customer records accurately in the database</li><li>
Follow communication scripts and guidelines when handling different topics</li><li>
Meet or exceed call center metrics including call handling time and customer satisfaction targets</li><li>
Collaborate with team members to improve overall customer service</li><li>
Adhere to company policies and procedures at all times</li></ul>
<h3 class="jobSectionHeader">Requirements:</h3>
<ul><li>Excellent verbal and written communication skills</li><li>
Strong problem-solving abilities and customer service orientation</li><li>
Ability to work in a fast-paced environment and handle high call volumes</li><li>
Good knowledge of customer relationship management (CRM) systems</li><li>
Attention to detail and accuracy in data entry</li><li>
Ability to remain calm and professional under pressure</li><li>
Flexibility to work in shifts, including evenings and weekends</li><li>
Previous experience in a call center or customer service role is a plus</li></ul>
<h3 class="jobSectionHeader">Benefits:</h3>
<ul><li>Accommodation</li><li>
Transportation</li><li>
Health insurance</li></ul></div>

Call Center Agent

Creative Arts Dental & Aesthetic LLC

We are seeking a skilled Call Center Representative with a minimum of 4 years of experience in dental services or telesales. The ideal candidate will possess strong communication skills, a customer-focused approach, and a proven track record of achieving targets.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally and efficiently.</li><li>Promote dental services, products, or related offerings to prospective and existing clients.</li><li>Maintain accurate records of customer interactions and transactions in the system.</li><li>Provide information, guidance, and support to clients regarding services or products.</li><li>Address customer inquiries, complaints, and feedback in a courteous and timely manner.</li><li>Collaborate with the team to improve call strategies and enhance customer satisfaction.</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum 4 years of experience in dental, healthcare call centers, or general telesales.</li><li>Fluent in Arabic and English.</li><li>Experience in appointment scheduling for dental clinics.</li><li>Strong interpersonal skills and ability to build lasting client relationships.</li></ul>What We Offer:<ul><li>Competitive salary.</li></ul>Send resume at hr@creativeartsaesthetic.comJob Type: Full-timeExperience:<ul><li>call center: 4 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Call Center Representative - Dental/Telesales

ZIA Medical Center

ZIA Medical Center is seeking a customer-oriented and efficient Call Center Agent with experience in a healthcare setting. The ideal candidate will manage incoming and outgoing calls, WhatsApp messages, and website inquiries, ensuring all patient interactions are handled professionally, promptly, and with care.Key Responsibilities:<ul><li>Respond to inbound calls regarding appointments, services, and general inquiries in a courteous and professional manner</li><li>Make outbound calls for appointment reminders, follow-ups, and patient satisfaction</li><li>Schedule, update, and cancel appointments using clinic management software</li><li>Handle and respond promptly to WhatsApp messages and website/live chat inquiries</li><li>Provide information about doctors&rsquo; availability, clinic timings, procedures, and insurance coverage</li><li>Coordinate with front desk, nursing, and medical teams to ensure smooth patient flow</li><li>Log and document all patient interactions accurately</li><li>Resolve patient complaints or escalate issues to the appropriate department when necessary</li><li>Maintain a high level of patient confidentiality and adhere to data protection policies</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of experience as a call center agent in a healthcare environment</li><li>Proficiency in handling calls, WhatsApp communications, and online chat platforms</li><li>Excellent verbal and written communication skills in English (Arabic is a plus)</li><li>Strong multitasking, problem-solving, and organizational skills</li><li>Familiarity with clinic/hospital management systems and CRM tools</li><li>Professional, patient-centered attitude and calm demeanor under pressure</li></ul>Preferred Qualifications:<ul><li>Diploma or Bachelor's degree in Healthcare Administration, Communications, or a related field</li><li>Knowledge of basic medical terminology and insurance processes</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Deadline: 15/10/2025

Exceptional Medical Ambulance and Homecare Services LLC

ey Responsibilities<ul><li>Handle incoming calls from patients, families, and clients with professionalism and empathy.</li><li>Assess urgency of calls, triage requests, and dispatch ambulances or healthcare staff as required.</li><li>Monitor and track ambulance movements, ensuring efficient response times.</li><li>Communicate with drivers, paramedics, nurses, and doctors to coordinate field operations.</li><li>Maintain accurate call logs, dispatch records, and operational reports.</li><li>Assist in scheduling, rostering, and coordination of healthcare staff.</li><li>Support operations management in day-to-day activities and ensure compliance with company policies.</li><li>Uphold confidentiality and patient data protection at all times.</li><li>Provide administrative support including documentation, reporting, and follow-up of cases.</li></ul>Requirements<ul><li>Previous experience as a Dispatcher, Call Center Agent, or Operations Coordinator in healthcare, ambulance, or emergency services is highly desirable.</li><li>Strong communication skills in English and Arabic (additional languages are an advantage).</li><li>Ability to remain calm, professional, and decisive under pressure.</li><li>Familiarity with emergency response procedures, healthcare operations, and dispatch systems.</li><li>Proficiency in computer systems, MS Office, and call-handling software.</li><li>Strong organizational and multitasking abilities.</li><li>Willingness to work in shifts, including nights, weekends, and holidays.</li></ul>Job Type: Full-time

Dispatcher/Call Center/Ops with Healthcare Background

H J REAL ESTATES

Job SummaryWe are hiring a proactive and persuasive Telecaller (English &amp; Hindi) for our real estate division. The role involves handling inbound and outbound calls, generating qualified leads, scheduling property viewings, and supporting sales closures. Candidates with real estate telecalling or telesales experience will be given preference.Key Responsibilities:<ul><li>Make outbound calls to prospective buyers, tenants, and investors.</li><li>Handle inbound property inquiries and provide accurate information.</li><li>Generate and qualify leads for property sales and rentals.</li><li>Schedule and coordinate property viewings and meetings for sales consultants.</li><li>Maintain an updated CRM/database of leads, prospects, and clients.</li><li>Achieve assigned lead generation, appointment booking, and sales conversion targets.</li><li>Follow up with clients to ensure strong engagement and customer satisfaction.</li><li>Support the sales team with closing deals and post-sales follow-ups.</li></ul>Qualifications and Skills:<ul><li>Languages: Fluent in English and Hindi other language add on.</li><li>Prior experience in real estate telecalling, telesales, or customer service highly preferred.</li><li>Strong knowledge of Dubai/UAE property market trends is an added advantage.</li><li>Excellent communication, persuasion, and negotiation skills.</li><li>Target-driven with the ability to meet sales and call KPIs.</li><li>Familiarity with CRM software, MS Office, and online lead portals (Bayut, Property Finder, Dubizzle) preferred.</li><li>Ability to work in a fast-paced, high-performance sales environment.</li></ul>Key Competencies:<ul><li>Real Estate Telecalling | Property Sales | Lead Generation | Outbound Calling | Customer Service | Telesales | CRM | Appointment Scheduling | Real Estate Market Knowledge | Investor/Buyer Relations</li></ul>Benefits:<ul><li>Competitive incentives and commission structure.</li><li>Growth opportunities in real estate sales and marketing.</li><li>Collaborative and professional work culture.</li></ul>Job Type: Full-timeExperience:<ul><li>telemarketer: 1 year (Preferred)</li></ul>

Call Center Sales-Hindi Speaker

AGMC

Job description The Outbound Executive must have good communication skills and the ability to change the customer experience in a positive way in accordance with GEELY standards.The Outbound Executive is responsible for supporting customers by providing information and handling their inquiries and concerns professionally.Responsibility:<ul><li>Research and Contact prospective clients, qualify leads, and arrange suitable appointments for the Sales Team.</li><li>Call and maintain relationships with existing customers.</li><li>Contact data will come from our CRM system, supplemented by external lists.</li></ul>Key Tasks:<ul><li>Qualify sales leads in line with corporate's target customer criteria.</li><li>Generate and book in excess of 20 qualified leads per day.</li><li>Contact 100 new prospect accounts per day.</li><li>Collate information on prospective clients.</li><li>Actively manage the client database to ensure information is accurate and kept up to date for direct mailing activities. Identify past prospects due for follow-up calls.</li><li>Log all calls and monitor success rates.</li><li>Produce regular reports on activity levels.</li><li>Follow-up specific marketing campaigns.</li><li>Work with field sales to support them in achieving corporate sales objectives.</li><li>Present corporate in an accurate and positive manner on the phone.</li></ul>Skills and Qualifications:<ul><li>Intelligent and quick-witted, able to rapidly assimilate new products and services.</li><li>Excellent oral communication skills and superb listening skills.</li><li>Professional phone manner with a consultative approach and tone of voice.</li><li>Highly organized and self-motivated with the ability to prioritize tasks.</li><li>Confident in overcoming rejection and setting challenging goals on a daily basis.</li><li>Must work accurately, under pressure, to meet strict deadlines.</li><li>Interpersonal skills to work with staff across the whole company.</li><li>Have sufficient analytical experience to complete research identifying relevant information on prospective customers.</li><li>Commercially minded with experience of working to achieve targets.</li><li>Preferably English and Arabic speakers.</li><li>Preferably has A-level or Graduate level education or equivalent.</li><li>Demonstrable success in Tele-sales, telemarketing, or tele-research roles including setting appointments for field sales colleagues.</li><li>Effective in exposing prospects&rsquo; key business drivers and matching these to the company.</li></ul>Job Types: Full-time, PermanentPay: Up to AED6,000.00 per monthApplication Question(s):<ul><li>Do you have a valid driver's license?</li><li>Are you comfortable commuting to the job location in Al Garhoud?</li><li>Do you have at least one year of experience in the automotive industry? (Please note that this will not affect your application.)</li><li>What are your salary expectations?</li><li>What is your current salary?</li><li>Which languages are you fluent in for reading, speaking, and writing?</li><li>I am only offering a salary of AED 6000, are you comfortable with that?</li></ul>

Call Center Customer (Priority to Arabic/Chinese/Russian speakers)

ALMEENA HEAVY MACHINERY REPAIRING LLC

Please WhatsApp CV to this number +971 503002400 (Unnecessary Direct/WhatsApp Call Prohibited)3 Ton to 15 Ton Forklift Operator - 2 Persons Required Job responsibilities<ul><li>Operate forklifts: Safely operate forklifts to load, unload, and move materials and products.</li><li>Material handling: Move, stack, and arrange goods in designated storage areas.</li><li>Safety: Perform daily safety checks and adhere to all company safety guidelines and procedures.</li><li>Maintenance: Inspect the forklift regularly and report any maintenance or safety issues.</li><li>Inventory assistance: Assist with inventory management, such as tracking and organizing materials.</li><li>Warehouse support: Help with other warehouse duties like packing, labeling, and order preparation when needed.</li></ul>Requirements<ul><li>License: A valid forklift operator license or certification is required.</li><li>Experience: Proven experience as a forklift operator is necessary, often with a minimum of 1 to 3 years.</li><li>Skills: Strong understanding of warehouse safety standards, good communication, and attention to detail are essential.</li><li>Physical ability: The ability to lift and move heavy materials safely is important.</li></ul>Job Type: Full-time

Forklift Driver

Explore 505+ Call center operator in Dubai this October. Find roles across top companies and apply now to boost your career.

505 call center operator jobs IN Dubai

Call Center Agent

Call Center Representative - Dental/Telesales

Call Center Agent

Dispatcher/Call Center/Ops with Healthcare Background

Call Center Sales-Hindi Speaker

Call Center Customer (Priority to Arabic/Chinese/Russian speakers)

Forklift Driver