call center operator

Azora Group of Companies

About UsAZORA Group of Companies is a leading Dubai-based real estate brokerage specializing in premium residential, commercial, and investment properties. With a strong commitment to excellence, innovation, and exceptional client service, we help local and international investors find the right real estate opportunities in Dubai.As our business continues to grow, we are expanding our Sales Support Team and are seeking confident, energetic, and customer-focused Call Center Agents to generate qualified leads, engage prospective clients, and schedule appointments for our experienced Property Consultants. If you have excellent communication skills, a passion for sales, and thrive in a fast-paced environment, we invite you to become part of our dynamic team.Job Responsibilities<ul><li>Make 100&ndash;150 outbound calls daily to prospective property buyers and investors.</li><li>Introduce company projects and investment opportunities professionally.</li><li>Qualify leads by understanding clients' property requirements, budget, and preferred locations.</li><li>Schedule appointments for the sales team with qualified prospects.</li><li>Follow up with potential clients and maintain strong customer relationships.</li><li>Update and manage all customer information accurately in the CRM system.</li><li>Achieve daily, weekly, and monthly lead generation and appointment targets.</li></ul>Requirements<ul><li>Excellent spoken English with a clear, fluent, and professional accent (British or Neutral English preferred).</li><li>Fluent in Hindi and English (additional languages are an advantage).</li><li>Minimum 1&ndash;2 years of call center, telesales, telemarketing, or customer service experience.</li><li>Previous experience in Dubai Real Estate or property lead generation is highly preferred.</li><li>Strong communication, persuasion, and negotiation skills.</li><li>Comfortable making a high volume of outbound calls.</li><li>Familiarity with CRM systems and Microsoft Office.</li><li>Candidates currently residing in the UAE with a valid visa will be preferred.</li></ul>Pay: From AED3,000.00 per monthWork Location: In person

Real Estate Call Center Agent (English & Hindi Speaking)

AL MUTAKAMELA VEHICLES TESTING AND REGISTRATION

Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally and efficiently.</li><li>Respond to customer inquiries and resolve complaints in a timely manner.</li><li>Accurately update customer information in the CRM system.</li><li>Meet individual and team performance targets, including call quality and productivity metrics.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Maintain a high level of customer satisfaction through excellent communication and service.</li><li>Follow company policies, procedures, and quality standards.</li></ul>Requirements<ul><li>High school diploma or Bachelor's degree.</li><li>Previous experience in a call center or customer service role is preferred.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong problem-solving and multitasking abilities.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Ability to work under pressure and in a fast-paced environment.</li><li>Fluency in English is required.</li></ul>Work Location: In person

Call Center Agent

K.S. Healthcare Services, LLC

Key Responsibilities<ul><li>Manage inbound and outbound calls professionally</li><li>Assist customers/patients with inquiries, appointments, and service requests</li><li>Provide accurate information and ensure positive customer experience</li><li>Maintain call logs and follow internal procedures</li></ul>Requirements<ul><li>Fluency in Arabic &amp; English</li><li>Previous healthcare or medical call centre experience preferred</li><li>Strong communication and customer‑handling skills</li><li>Ability to work in a dynamic, fast‑paced environment</li><li>Must be based in Dubai or willing to relocate</li></ul>Benefits<ul><li>Company Visa</li><li>Medical Insurance</li><li>30 Days Paid Annual Leave</li><li>Trainning Support</li></ul>Experience:<ul><li>Sales: 2 years (Required)</li><li>Clinic/Hospital/Healthcare: 2 years (Preferred)</li></ul>Language:<ul><li>Fluent Arabic &amp; English (Required)</li></ul>Work Location: In person

Female Call Center Agent (Arabic Speaker)

Furless Permanent

<div>
 Call Centre Agent
 
 
 
 About Us
 
 
 
 Furless Permanent is a leading provider of permanent hair removal solutions, committed to delivering exceptional customer service. We are establishing an in-house call center and looking for enthusiastic and motivated call center agents to join our growing team.
 
 
 
 Key Responsibilities
 
 
 
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 Handle inbound and outbound calls to assist customers with inquiries, bookings, and service requests.
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 Interact with customers over various communication mediums including phone, email, social media channels (Instagram, Facebook), and WhatsApp.
 </li>
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 Provide accurate information regarding services, promotions, and available appointments.
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 Schedule and confirm client appointments efficiently to maximize branch availability.
 </li>
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 Follow up with clients to ensure satisfaction and handle any concerns or complaints professionally.
 </li>
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 Assist in resolving client issues and ensuring a smooth and pleasant customer experience.
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 Keep detailed records of customer interactions and transactions using our CRM system.
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 Coordinate with operational team members to ensure seamless service delivery.
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 Maintain a positive and professional attitude when dealing with customers.
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 Achieve performance targets, including client conversion rates, customer retention, and service quality.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Fluent in both English and Arabic (verbal and written).
 </li>
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 Excellent communication and interpersonal skills.
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 Ability to multitask and handle customer queries in a calm, professional manner.
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 Previous call center experience is preferred. Medical industry exposure is a plus.
 </li>
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 Strong organizational skills and attention to detail.
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 Basic computer skills and familiarity with CRM systems (HubSpot experience is a plus) and Call Center Systems (Ziwo experience is a plus).
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 <li>
 Flexible and able to work shifts, including weekends and public holidays.
 
 
 </li>
 </ul>
 
 Employment Type:
 
 Full-Time UAE labor contract (48 hours / week)
 
 
 
 Job Location:
 
 Call Center Agents can be based in Dubai or Abu Dhabi
 
 
 
 Key Benefits
 
 
 
 <ul>
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 A competitive salary, visa sponsorship, health insurance and annual flight home allowance
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 Eligibility to participate in a Performance-based commission structure
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 Free treatments at Furless Permanent
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 Opportunities for career growth and development
 
 
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 </ul>
 If you are customer-focused, motivated, and ready to be part of a dynamic team, we would love to hear from you!
</div>

CALL CENTER AGENT

Atlantis The Palm

<div>Team Leader, Call Center
 
(20296) 
A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away. 
The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world&rsquo;s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay. 
Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.
About The Role
Do you thrive talking and engaging with guests over the telephone? Are you service-focused, willing to create unique guest experiences? Are you able to multi-task without compromising quality or detail? Are you able to lead large teams? If you possess these skills, we have the perfect job for you! 
As a Team Leader, Call Centre you should be a continuous source of information for guests and colleagues to ensure the highest levels of training guest service standards are maintained. A Team Leader will work closely with the Assistant Managers to manage colleague call skills, processes, training, resort knowledge to ensure a highly efficient call center in a busy 24/7 working environment. You will ensure that calls are answered by agents within department standards across a variety of call lines to ensure the highest levels of service are consistently enhanced. 
About You
A successful candidate will have excellent verbal and written communication skills with extensive Call Centre experience and have demonstrated history of leading and motivating teams toward market-leading service levels. A passion for hospitality and service is critical along with a desire to build a highly trained, detail orientated, and efficient service team. 
We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives. 
With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</div>

Team Leader, Call Center

Rocky Real Estate

Job Title: Receptionist / Telesales Executive (Female)Job OverviewRocky Real Estate is looking for a professional, presentable, and customer-focused Female Receptionist / Telesales Executive to join our team. This role combines front desk management with customer service and telesales responsibilities. The ideal candidate will be the first point of contact for clients while also supporting the sales team by handling inbound and outbound calls, generating leads, and assisting with client follow-ups.Candidates with experience in customer service, reception, front office, call center, telesales, or the real estate industry are highly preferred.Key Responsibilities<ul><li>Greet and welcome clients and visitors in a professional and courteous manner.</li><li>Manage the front desk, ensuring the reception area remains clean, organized, and welcoming.</li><li>Answer, screen, and direct incoming phone calls and respond to general inquiries.</li><li>Handle incoming and outgoing mail, courier services, and maintain visitor logs.</li><li>Schedule meetings, maintain appointment calendars, and coordinate meeting room bookings.</li><li>Provide administrative support, including filing, data entry, document preparation, photocopying, and record management.</li><li>Conduct outbound calls to prospective clients and follow up on inquiries generated through marketing campaigns and property portals.</li><li>Promote the company's real estate projects and services over the phone.</li><li>Qualify leads, schedule property viewings, and coordinate with the sales team.</li><li>Build and maintain strong relationships with clients by providing excellent customer service.</li><li>Update and maintain accurate client information in the CRM system.</li><li>Handle client inquiries, address objections professionally, and support the sales team in achieving conversion targets.</li><li>Assist the HR and Administration team with additional tasks as required.</li></ul>Requirements<ul><li>Female candidates only.</li><li>Minimum 1&ndash;2 years of experience in Reception, Customer Service, Front Office, Telesales, Call Center, or the Real Estate industry.</li><li>Previous experience in real estate is an added advantage.</li><li>Willingness and confidence to handle telesales and client follow-up activities.</li><li>Excellent communication and interpersonal skills in English (Arabic is an advantage).</li><li>Strong customer service orientation with a friendly and professional attitude.</li><li>Good sales, negotiation, and relationship-building skills.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook); experience with CRM systems is a plus.</li><li>Excellent organizational and multitasking abilities.</li><li>Well-groomed, presentable, and able to work in a fast-paced environment.</li><li>High school diploma or equivalent; additional certification in Office Administration or Customer Service is an advantage.</li></ul>Work LocationDubai, UAE (In-person)Job Type: Full-timeWork Location: In person

Receptionist

Middle East Builders Mechanical Group

QUALIFICATION - School diploma or equivalent.- Previous experience in a warehouse role preferred.- Valid forklift operator license.- Valid Drivers License- Strong attention to detail and organizational skills.- Ability to lift heavy items and perform physical tasks.- IMMEDIATE JOINERS PREFERRED- Tagalog speaking is preferred.KEY RESPONSIBILITIES- Report directly to Operation Manager- Safety and accurate calculate, build and assemble customer&rsquo;s orders to prepare them for delivery, inner-yard transfer or customer pick up.- Specialized in using material handling equipment (MHE) like Flexi, Aisle master Linde reach truck.- Specialized in using both electrical and diesel fork lift and MHE.- Stuffing/de Stuffing regular cargo and over dimensional cargo for import and export shipment.- Carefully load materials for delivery unto trucks in cooperation with the truck drivers.- Unload and stock incoming material from vendors.- Other responsibilities include: Handling and organizing all materials to minimize damage, operating forklift equipment and performing routine maintenance during down time. Safely and neatly maintaining storage area, entry and exit points, and all high traffic avenues of the facilities to allow for unobstructed safe passage.- Working in the receiving and shipping department, picking, packing, and scanning orders using a palletize and doing Physical inventory.- Pulled and stocked orders in a temperature controlled setting.- Package finished product for shipping (shrink wrapping, boxing, labeling)- Responsible for quality control. No damage product is sent out. No damage raw material is accepted in.- Operates within standard operating procedures (SOPs) and Job Safety Analysis (JSAs).- Communicate with Third Party crane and forklift operator.- Turn off and lock out equipment when not in use.- Performing other duties as may assign.Job Type: Full-timeWork Location: In person

Driver / Forklift (Tagalog)

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