telesales executive

sales coordinator

customer service representative Jobs in Dubai

customer service representative

sales officer

call center agent

call center operator

Rosmetic

<p>Call Center Agent &ndash; Rosmetic Medical Center</p><p>Rosmetic Clinic is a premium aesthetics clinic committed to delivering an exceptional client experience from first contact to follow-up care.</p><p><b>What You&rsquo;ll Do:</b></p><ul><li>Handle inbound calls to book/reschedule appointments and answer patient questions</li><li>Make outbound calls for reminders, follow-ups, and re-engagement</li><li>Promote current services and limited-time offers</li><li>Update CRM with client details and follow-up actions</li><li>Coordinate with front desk, nurses, and doctors</li><li>Maintain patient confidentiality and accurate call logs</li></ul><p><b>What We&rsquo;re Looking For:</b></p><ul><li>Call center or customer service experience - 2 years (ideally in healthcare or aesthetics)</li><li>Strong spoken English</li><li>Friendly, empathetic, and organized</li></ul><p>Job Types: Full-time, Permanent</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Experience:</p><ul><li>medical call center agent: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

Call Center Agent

Bab Al Shams Desert Resort

Overview <p>Get AI-powered advice on this job and more exclusive features.</p> <p>Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place. Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai's endless dunes and rich culture.</p> <p><strong>About The Role</strong></p> <p>The call center Agent will be the liaison between our company and its current and potential customers.</p> Key Duties And Responsibilities <ul> <li>Manage large amounts of inbound and outbound calls in a timely manner</li> <li>Follow communication "scripts" when handling different topics</li> <li>Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives</li> <li>Seize opportunities to upsell products when they arise</li> <li>Build sustainable relationships and engage customers by taking the extra mile</li> <li>Keep records of all conversations in our call center database in a comprehensible way</li> <li>Frequently attend educational seminars to improve knowledge and performance level</li> <li>Meet personal/team qualitative and quantitative targets</li> </ul> Experience & Educational Requirements <ul> <li>High School Degree</li> <li>1+ year in a hotel reservations, call center, or customer service role (luxury experience is a plus).</li> <li>Familiarity with systems and practices</li> <li>Strong phone and verbal communication skills, along with active listening</li> <li>Track record of over-achieving quota</li> <li>Customer focus and adaptability to different personality types</li> <li>Ability to multitask, set priorities and manage time effectively</li> </ul> <p>Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</p> Seniority level <ul> <li>Entry level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> <p>Referrals increase your chances of interviewing at Bab Al Shams Desert Resort by 2x</p> <p>Get notified about new Call Center Representative jobs in <strong>Dubai, Dubai, United Arab Emirates</strong>.</p> Related opportunities <ul> <li>Customer Service Associate Retail M&S UAE</li> <li>Guest Experience Expert - Four Point by Sheraton Bur Dubai</li> <li>Guest Experience Expert - Ajman Saray, a Luxury Collection Resort</li> <li>Front Desk Agent - Guest Experience Expert</li> </ul> <p>Dubai, Dubai, United Arab Emirates 20 hours ago</p>

ZIA Medical Center

<p>ZIA Medical Center is seeking a customer-oriented and efficient <b>Call Center Agent</b> with experience in a <b>healthcare setting</b>. The ideal candidate will manage incoming and outgoing calls, WhatsApp messages, and website inquiries, ensuring all patient interactions are handled professionally, promptly, and with care.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to inbound calls regarding appointments, services, and general inquiries in a courteous and professional manner</li><li>Make outbound calls for appointment reminders, follow-ups, and patient satisfaction</li><li>Schedule, update, and cancel appointments using clinic management software</li><li>Handle and respond promptly to WhatsApp messages and website/live chat inquiries</li><li>Provide information about doctors&rsquo; availability, clinic timings, procedures, and insurance coverage</li><li>Coordinate with front desk, nursing, and medical teams to ensure smooth patient flow</li><li>Log and document all patient interactions accurately</li><li>Resolve patient complaints or escalate issues to the appropriate department when necessary</li><li>Maintain a high level of patient confidentiality and adhere to data protection policies</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>1&ndash;2 years of experience</b> as a call center agent in a <b>healthcare environment</b></li><li>Proficiency in handling calls, WhatsApp communications, and online chat platforms</li><li>Excellent verbal and written communication skills in English (Arabic is a plus)</li><li>Strong multitasking, problem-solving, and organizational skills</li><li>Familiarity with clinic/hospital management systems and CRM tools</li><li>Professional, patient-centered attitude and calm demeanor under pressure</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Diploma or Bachelor's degree in Healthcare Administration, Communications, or a related field</li><li>Knowledge of basic medical terminology and insurance processes</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p><p>Experience:</p><ul><li>Call Center Agent in Healthcare: 1 year (Preferred)</li></ul><p>Application Deadline: 30/05/2025</p>

Gargash Hospital

<p>Job Location</p>
 
 <div>
 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
 </div>
 
 <div>
 <div>
 <p>Experience</p>
 </div>
 <div>
 <p> <span>1 to 5 years</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Qualification Level</p>
 </div>
 <div>
 <p> <span>Diploma; Graduate</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Job Function</p>
 </div>
 <div>
 <p> <span>Customer Service / Telecalling<br> </span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Skillset</p>
 </div>
 <div>
 <p> <span>call center experience</span> </p>
 </div>
 </div>
 <div>
 <div>
 <p>Preferred Jobseekers</p>
 </div>
 <div>
 <p>Jobseekers from any country</p> 
 <div>
</div>
 <div>
<span>Call Centre Agent<br> <br>Job Location : Dubai, UAE<br> <br>Job Details :<br> <br>  Should be a Diploma holder or bachelor s degree with prior experience in healthcare call centre set up.<br>  Should be flexible with rotation of shift work.   Team player with work under pressure is much required.<br> </span>
 </div>
 </div>
 <div>
 <div>
</div>
 </div>
 <div>
 <div>
</div></div></div>

Call Centre Agent

SAMAA MEDICAL CENTER

<p><b>Call Center Job ResponsibilitiesCustomer Service</b></p><ul><li>Answer incoming calls promptly and professionally.</li><li>Provide accurate information about products, services, appointments, or procedures.</li><li>Resolve customer inquiries, complaints, and issues efficiently.</li><li>Assist clients with booking, cancellations, and follow-up calls.</li><li>Maintain a positive and helpful tone in all interactions.</li></ul><p><b>Call Handling &amp; Communication</b></p><ul><li>Make outbound calls for follow-ups, reminders, or customer updates.</li><li>Document all call information accurately in the system.</li><li>Escalate complex issues to senior staff or management when necessary.</li><li>Ensure proper call etiquette and maintain company communication standards.</li></ul><p><b>Administrative Tasks</b></p><ul><li>Update customer records and verify information.</li><li>Prepare daily call logs and reports when required.</li><li>Coordinate with different departments (HR, PRO, finance, nurses, doctors, etc.) to solve customer concerns.</li></ul><p><b>Quality &amp; Performance</b></p><ul><li>Meet call volume, response time, and service quality targets.</li><li>Follow company protocols and compliance requirements.</li><li>Participate in training sessions to improve knowledge and skills.</li></ul><p><b>Other Responsibilities</b></p><ul><li>Handle emergency calls and route them to the appropriate staff.</li><li>Maintain confidentiality of customer information.</li><li>Support reception and front desk teams as needed.</li></ul><p>Job Types: Full-time, Contract</p>

Kaya Skin Clinic

<p>We are seeking a professional and customer-focused Arabic Speaking Contact Center Team Leader to join our AESTHETIC CLINIC. The ideal candidate will handle incoming customer inquiries, provide accurate information, resolve issues efficiently, and ensure a positive customer experience.</p><ul><li>Patient Engagement: Engage with patients warmly and professionally, demonstrating empathy and understanding, Foster a welcoming atmosphere over the phone, ensuring patients feel valued and cared for.</li><li>Appointment Optimization: Collaborate with healthcare providers to optimize appointment scheduling for efficient clinic operations,Assist patients in selecting suitable appointment times based on their preferences and medical requirements.</li><li>Clinic Information Relay: Clearly communicate clinic information, including pre-appointment instructions and post-visit follow-up procedures, educate patients on available clinic services and resources.</li><li>Patient Advocacy: Advocate for patients by ensuring their needs and concerns are addressed promptly and appropriately, Work closely with other departments to resolve issues and improve overall patient satisfaction.</li><li>Multichannel Communication: Utilize multiple communication channels, including telephone, email, and messaging systems, to ensure patients receive information through their preferred medium,Monitor and respond to clinic voicemail and email inquiries in a timely manner.</li><li>Data Accuracy: Maintain meticulous accuracy when updating patient records in the electronic health records (EHR) system, Conduct regular reviews to identify and rectify any discrepancies in patient information.</li><li>Performance Metrics: Meet and exceed performance metrics related to call handling, patient satisfaction, and appointment scheduling efficiency, Participate in performance reviews and actively seek opportunities for professional development.</li><li>Healthcare Compliance: Adhere strictly to healthcare confidentiality and privacy regulations,Stay informed about changes in healthcare compliance standards and implement necessary adjustments in daily practices.</li><li>Inbound and Outbound Calls: Handle incoming calls from potential clients and initiate outbound calls to follow up on leads.</li><li>Product/Service Knowledge: Possess in-depth knowledge of clinic services, promotions, and pricing to effectively communicate value propositions to potential clients.</li><li>Customer Relationship Management: Build and maintain strong relationships with clients, ensuring customer satisfaction and retention.</li><li>Documentation: Prepare and submit daily, weekly, and monthly reports to the Contact Center Manager.</li><li>Follow-Up Procedures: Develop and implement effective follow-up procedures to nurture leads, address concerns, and maintain engagement with potential clients.</li><li>Feedback Loop: Establish a feedback loop with the marketing team to share insights on the effectiveness of promotional campaigns and identify areas for improvement.</li><li>Training and Development: Actively participate in ongoing training sessions to stay updated on new clinic services, Appointment techniques, and product knowledge.</li><li>Complaint Resolution: Handle customer complaints or concerns promptly, ensuring a positive resolution and a high level of customer satisfaction.</li><li>Documentation Improvement: Continuously review and enhance documentation processes, ensuring accuracy in recording customer details, preferences, and sales interactions.</li><li>Performance Metrics: Regularly monitor and analyze individual performance metrics, such as conversion rates, call success rates, and average handling time, to identify areas for improvement.</li><li>Collaboration with Support Teams: Collaborate with other departments, such as customer support and billing, to streamline processes and address client inquiries effectively.</li><li>Planning and Organization: Efficiently plan and organize daily tasks, ensuring optimal time management and productivity in achieving daily targets.</li><li>Adherence to Managerial Directives: Execute tasks as required by the manager, demonstrating flexibility and responsiveness to changing priorities and directives.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Job Type: Full-time</p>

Call Center Team Leader - Healthcare - Arabic

Alba Corporation

<div><p>We are looking for a <b>Call Centre Agent &ndash; Arabic Speaker</b> to be the voice of Alba Cars for our inbound and outbound customer interactions. In this fast-paced role, you&rsquo;ll connect with leads, turn interest into showroom visits, and help drive our sales success from behind the scenes.</p><p>
You&rsquo;re a natural communicator who&rsquo;s fluent in Arabic and English, thrives under pressure, and enjoys speaking with customers across multiple channels. If you&rsquo;re enthusiastic, organized, and motivated by hitting targets, this is your moment to shine&mdash;read on!</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><p><b>
Core Functions</b></p><ul>
<li><p>
Make proactive outbound calls and respond to inbound leads across platforms.</p></li>
<li><p>
Convert enquiries into confirmed showroom appointments with urgency and care.</p></li>
<li><p>
Understand each customer&rsquo;s needs and match them with the right solutions.</p></li>
<li><p>
Maintain accurate call logs and notes within the CRM.</p></li>
</ul><p><b>
Collaboration &amp; Communication</b></p><ul>
<li><p>
Partner with the sales team to ensure smooth customer handovers.</p></li>
<li><p>
Use confident, clear, and positive language in every interaction.</p></li>
<li><p>
Represent Alba Cars&rsquo; strengths&mdash;large inventory, verified vehicles, flexible finance &amp; trade-ins.</p></li>
<li><p>
Build rapport and maintain a warm, professional tone across all touchpoints.</p></li>
</ul><p><b>
Performance &amp; Follow-Up</b></p><ul>
<li><p>
Follow up with leads to reduce appointment no-shows.</p></li>
<li><p>
Track daily targets and KPIs for contact rate and appointment conversion.</p></li>
<li><p>
Contribute to a high-performance, customer-first culture.</p></li>
<li><p>
Continuously improve through feedback and performance reviews.</p></li>
</ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul>
<li><p>
Fluent in Arabic and proficient in English (spoken and written).</p></li>
<li><p>
Prior experience in customer service, call centre, or automotive industry preferred.</p></li>
<li><p>
Confident communicator with strong phone and interpersonal skills.</p></li>
<li><p>
Highly organized with a proactive, target-driven attitude.</p></li>
<li><p>
Able to multitask in a fast-paced, high-volume setting.</p></li>
<li><p>
Strong follow-up and CRM management skills.</p></li>
<li><p>
UAE-based or willing to relocate.</p></li>
</ul><h3 class="jobSectionHeader"><b>
Salary &amp; Benefits</b></h3><p><b>
Competitive Salary:</b> AED 3,000 &ndash; 5,000<br>
<b>Compensation Structure:</b> Base + Commission</p><ul>
<li><p>
Target-based incentive structure with commission potential</p></li>
<li><p>
Work Visa sponsorship</p></li>
<li><p>
Medical insurance</p></li>
<li><p>
30 days of paid annual leave</p></li>
<li><p>
In-house training and a vibrant team culture</p></li>
</ul><h3 class="jobSectionHeader"><b>
Work Arrangement</b></h3><p><b>
Type:</b> Full-time, on-site position<br>
<i>Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.</i></p><h3 class="jobSectionHeader"><b>
Why Join Us?</b></h3><p>
Be part of one of the fastest-growing automotive retailers in the UAE<br>
Enjoy a supportive team environment that values energy and communication<br>
Unlock uncapped commission potential with every appointment that leads to a sale<br>
Build a long-term career with ongoing development and training opportunities</p><p><b>
If you're dependable, persuasive, and take pride in engaging with customers&mdash;apply today and jumpstart your journey with Alba Cars!</b></p></div>

Call Centre Agent – Arabic Speaker

Explore 528+ Call center operator in Dubai this December. Find roles across top companies and apply now to boost your career.

528 call center operator jobs IN Dubai

Call Center Agent

Call Center Agent

Call Center Agent

Call Centre Agent

Call Center Agent

Call Center Team Leader - Healthcare - Arabic

Call Centre Agent – Arabic Speaker