sales coordinator

telesales executive

office assistant

sales consultant

call center agent

call center operator

Padra Medical center

Job Title: Call Center Agent (Arabic / English / Urdu)Company: Padra Medical CenterJob Summary: Padra Medical Center is seeking a professional, patient-focused Call Center Agent who is fluent in Arabic, English, and Urdu. The ideal candidate will be responsible for managing patient inquiries, scheduling appointments, and providing accurate information about medical services while ensuring an excellent patient experience at all times.Key Responsibilities<ul><li>Handle inbound and outbound calls related to appointments, treatments, and general inquiries.</li><li>Schedule, confirm, reschedule, and cancel patient appointments efficiently.</li><li>Provide accurate information regarding doctors, departments, and medical services.</li><li>Follow up with patients for appointment reminders and feedback.</li><li>Coordinate with doctors and clinic staff concerning patient schedules.</li><li>Maintain and update patient records in the CRM / HIS system.</li><li>Address patient concerns professionally and escalate issues when necessary.</li><li>Ensure strict confidentiality of patient information at all times.</li></ul>Requirements<ul><li>Fluency in Arabic, English, and Urdu (Mandatory).</li><li>Minimum 1&ndash;2 years of call center experience, preferably within the healthcare sector.</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle patients with empathy and professionalism.</li><li>Basic computer knowledge and familiarity with CRM/HIS systems is an advantage.</li></ul>Job Type: Full-time

Call Centre Agent

Lumos Polyclinic

Job TitleCall Center Agent &ndash; Cold Calling (Healthcare / Clinic)LocationDubai, UAEJob TypeFull-timeJob DescriptionWe are a well-established medical &amp; aesthetic clinic in Dubai looking for a Call Center Cold Calling Agent to join our growing team.The ideal candidate is confident on the phone, target-driven, and experienced in booking appointments through outbound calls.Responsibilities<ul><li>Make outbound cold calls to potential patients</li><li>Promote clinic services and offers professionally</li><li>Book and confirm appointments for doctors and therapists</li><li>Follow up with leads and maintain call records</li><li>Achieve daily and monthly booking targets</li><li>Handle basic patient inquiries and objections</li><li>Coordinate with the front desk and management team</li></ul>Requirements<ul><li>Previous experience in call center / cold calling (clinic or healthcare experience is a plus)</li><li>Strong communication skills in English (Arabic is a plus)</li><li>Confident, persuasive, and results-oriented</li><li>Ability to work with targets and KPIs</li><li>Basic computer skills (CRM or Excel is a plus)</li><li>Professional phone etiquette</li></ul>What We Offer<ul><li>Competitive salary + commission / incentives</li><li>Stable job in a growing clinic</li><li>Supportive work environment</li><li>Training on clinic services and scripts</li><li>Career growth opportunities</li></ul>How to ApplyApply through Indeed or send your CV with the subject: &ldquo;Call Center Agent &ndash; Clinic&rdquo;Job Type: Full-time

ARABIC FEMALE Call Center Agent – Cold Calling (Healthcare / Clinic)

WeSource Marketing Services FZ LLC

Position: Call Center Agent Location: Dubai Industry: Automotive Salary: AED 5,000 per month Working Hours: 9 hours per day, 6 days per weekJob Requirements:<ul><li>Must have a valid own visa</li><li>Previous call center experience required (sales and/or automotive industry experience preferred)</li><li>Fluent in English and Arabic</li><li>Flexible with working hours</li></ul>If you meet the above criteria and are interested in joining a dynamic automotive team, we encourage you to apply.Job Type: Full-timePay: AED5,000.00 per monthApplication Question(s):<ul><li>What is your current visa status? (Own Visa, Employment Visa, Cancelled Visa, Family Sponsorship, Tourist Visa, etc..)</li></ul>

Call Center Agent

CARPI AUTO CARE CENTER

Call Center Executive (Arabic Speaking &ndash; Female | Auto Care Experience Required)Location: UAE Salary: Negotiable Benefits: As per company policy and UAE labor lawAbout the RoleWe are looking to hire a professional and customer-focused Arabic-speaking female Call Center Executive with auto care or automotive service experience. The ideal candidate will handle customer inquiries, bookings, and follow-ups while providing excellent service to clients seeking automotive services.Key Responsibilities<ul><li>Handle incoming and outgoing calls related to automotive services such as maintenance, detailing, PPF, repairs, and bookings</li><li>Respond to customer inquiries professionally in Arabic and English</li><li>Schedule service appointments and coordinate with workshop/service teams</li><li>Follow up with customers regarding quotations, approvals, and service updates</li><li>Maintain accurate records of calls, leads, and customer interactions</li><li>Assist with WhatsApp and online inquiries</li><li>Resolve customer concerns and ensure high customer satisfaction</li></ul>Requirements &amp; Qualifications<ul><li>Experience in auto care, automotive workshop, or car service center is required</li><li>Strong communication and customer handling skills</li><li>Good understanding of automotive services and terminology</li><li>Ability to multitask in a fast-paced environment</li><li>Basic computer skills and familiarity with CRM systems is an advantage</li><li>UAE experience preferred</li></ul>Why Join Us?<ul><li>Work in a professional automotive environment</li><li>Opportunity to grow with a dynamic team</li><li>Supportive workplace with career development opportunities</li></ul>Job Types: Full-time, PermanentLanguage:<ul><li>Arabic (Preferred)</li></ul>

Call Center Executive (Arabic Speaking – Female | Auto Care Experience Required)

Lindas Motors

We are looking for call center representatives to manage our online leads inquiries and handle appointments on a daily basis.Responsibilities<ul><li>Answer, screen and forward incoming phone calls</li><li>Log in online leads and handle appointments in professional manner</li><li>Provide basic and accurate information</li><li>Receive, sort and distribute daily mail/deliveries</li><li>Update calendars and schedule meetings</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Qualifications<ul><li>1 years experience in automotive industry</li><li>Fluent English speaker and writer</li><li>Multitasking and time-management skills, with the ability to prioritize tasks</li><li>Communication skills</li><li>Advanced level of Excel experience</li><li>CRM experience is preferred</li><li>Experience in selling and buying cars is an advantage</li><li>Excellent organizational skills</li><li>Target achiever</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise</li><li>Customer service attitude</li><li>High school degree; additional certification in Office Management is a plus</li></ul>Please note that we will only consider your CV if you meet the above requirements.Job Type: Full-timePay: From AED3,000.00 per monthApplication Question(s):<ul><li>What is your level of proficiency in English?</li><li>Can you identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives?</li><li>Do you have any experience in used car business?</li><li>Are you familiar with CRM systems?</li><li>Have you thoroughly and accurately addressed the questions above?</li></ul>Experience:<ul><li>Client Follow-Up: 1 year (Required)</li><li>Fluency Call Center: 1 year (Required)</li></ul>

MERED

Job SummaryThe Call Center Agent serves as the first point of contact for potential clients, ensuring timely, courteous, and professional communication that contributes to lead conversion and enhances the client experience.Key Responsibilities&middot; Answer incoming calls and respond to customer inquiries in a timely and professional manner.&middot; Qualify leads and route them to the appropriate sales executives.&middot; Maintain accurate records of client interactions in the CRM system.&middot; Conduct follow-ups to ensure client satisfaction and continued engagement.&middot; Provide detailed project information and address client concerns confidently.&middot; Collaborate closely with the sales and marketing teams to align messaging and client approach.&middot; Stay informed about project updates, pricing, and availability.Preferred Qualifications&middot; Experience in real estate or luxury property sector.&middot; Familiarity with UAE real estate landscape and client expectations.&middot; Previous training in sales or lead conversion techniques.Skills and Competencies&middot; Clear and confident verbal communication.&middot; Strong command of English; Arabic or additional languages are a plus.&middot; Strong listening and problem-solving skills.&middot; Ability to multitask and manage time effectively.&middot; Team player with a positive, proactive attitude.&middot; Tech-savvy and quick to adapt to new software and tools.Job Type: Full-time

BlackStone eIT

<div>
 BlackStone eIT is seeking a talented and experienced Call Center Technology Architect to join our team. In this role, you will be responsible for designing and implementing cutting-edge technology solutions that enhance our call center operations, improve customer interactions, and promote efficiency across the board. The ideal candidate will have a strong background in telecommunications, cloud solutions, and a deep understanding of customer service technologies.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Architect and design technology solutions for call center operations, including telephony, CRM integration, and analytics tools
 </li>
 <li>
 Collaborate with stakeholders to gather requirements and transform them into scalable technology solutions
 </li>
 <li>
 Evaluate and recommend software, hardware, and infrastructure to support call center operations
 </li>
 <li>
 Lead the implementation of call center solutions, ensuring integration with existing systems and processes
 </li>
 <li>
 Monitor system performance and make recommendations for enhancements or changes to improve overall functionality and user experience
 </li>
 <li>
 Provide technical leadership and mentorship to team members, fostering a culture of innovation and continuous improvement
 </li>
 <li>
 Stay current with industry trends, emerging technologies, and best practices to ensure optimal system performance and customer satisfaction
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 8+ years of experience in technology architecture, specifically within call center operations
 </li>
 <li>
 Proven experience designing and implementing telephony systems and customer engagement platforms
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Strong knowledge of call center technologies, including ACD, IVR, and predictive dialers
 </li>
 <li>
 Experience with cloud-based solutions and platforms such as AWS, Azure, or Google Cloud
 </li>
 <li>
 Proficiency in CRM systems such as Salesforce, Zendesk, or similar
 </li>
 <li>
 Strong understanding of integration technologies, including APIs, middleware, and data exchange standards
 </li>
 <li>
 Experience with analytics and reporting tools to drive operational insights
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Excellent problem-solving and analytical skills
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
 </li>
 <li>
 Leadership and mentoring abilities to guide technical teams
 </li>
 <li>
 Ability to manage multiple projects and priorities in a fast-paced environment
 
 
 </li>
 </ul>
 
 Certifications (Preferred)
 
 
 
 <ul>
 <li>
 Relevant certifications in call center technologies, ITIL, or cloud architecture
 </li>
 <li>
 CCNA, CCNP, or similar networking certifications are a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Remote Model
 </li>
 <li>
 Time Flexibility
 </li>
 <li>
 Relocation after 6months based on performance
 </li>
 </ul>
</div>

Call Center Technology Architect

Explore 429+ Call center operator in Dubai this February. Find roles across top companies and apply now to boost your career.

429 call center operator jobs In Dubai

Call Centre Agent

ARABIC FEMALE Call Center Agent – Cold Calling (Healthcare / Clinic)

Call Center Agent

Call Center Executive (Arabic Speaking – Female | Auto Care Experience Required)

Call Center Agent

Call Center Agent

Call Center Technology Architect