property consultant

real estate consultant

it support engineer

senior property consultant

call center agent

call center support consultant

<div>Join DHL Express UAE &ndash; The World&rsquo;s Most International Company
Would you like to be part of the most international company in the world? A company that has been connecting people and businesses across borders since 1969 and operates in more than 220 countries and territories?
At DHL Express UAE, we&rsquo;re not just delivering packages&mdash;we&rsquo;re delivering promises, possibilities, and progress. As a proud member of the DHL Group, we pioneer cross-border express shipping and play a vital role in connecting the UAE to the world.
Whether it's supporting global trade or making someone&rsquo;s day with a personal delivery, every role at DHL Express makes a difference. If you're passionate about logistics, innovation, and being part of a purpose-driven team&mdash;then this is your sign.
Don&rsquo;t just work. Belong. Grow. Thrive.<div> 
Join our incredible journey at DHL Express UAE.</div><div></div><div> 
Job Purpose:</div><div></div><div> 
The Call Centre Advisor is responsible for answering customer calls and inquiries ensure customers bookings and traces are actioned as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The advisor is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL&rsquo;s products and value added services.</div><div></div><div> 
Key Responsibilities:</div><div><ul><li>
To accept and register customer bookings for a range of DHL services and accurately input relevant booking data into DHL applications
</li><li>Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries and securing their bookings.
</li><li>Identify potential for selling additional services and products (e.g. Insurance, time definite delivery, packaging, account facilities, etc) during the course of interacting with customers and proactively sells these to secure additional/new revenue sources for DHL. This includes asking customers the appropriate questions to match their needs against value-added services, professionally offering and convincing them on the benefits of the services, handling their objections or reservations (if any) and closing the transaction by successfully securing their purchase of the offered services.
</li><li>To effectively respond to all customer enquiries regarding DHL&rsquo;s services, by consistently and confidently providing customers with accurate information on prices, transit times, customs paperwork requirements, packaging, country-specific requirements (including potential customs clearance delays), straight forward account and sales questions. To lodge a trace when necessary ensuring that the customer receives service from Customer care regarding their issue.
</li><li>Exercise professionalism and provide first class customer service bearing in mind that all DHL customers have an express requirement, and are looking for immediate and hassle-free solutions.
</li><li>Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers&rsquo; expectations without compromising DHL&rsquo;s position by over-committing to customers , or being unrealistic in what is offered.
</li><li>Ensuring that all interactions with customers are in accordance with the Mystery Shopper guideline scripts.
</li><li>Liaise with all DHL employees in a professional and cooperative manner at all times, and consistently strive to promote a positive team spirit and adhering to DHL&rsquo;s values at all times.
</li><li>Undertake any other related tasks or responsibilities as reasonably directed or required.
</li><li>Highlight areas for improvement with suggested solutions to improve DHL&rsquo;s procedures, technology and service to positively enhance our customers&rsquo; experience with DHL.</li></ul></div><div></div><div> 
Requirements:</div> 
<ul><li>
 Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries</li><li>
 Excellent spoken and written command of the English language with a cheerful, confident, professional and courteous tone</li><li>
 Excellent interpersonal skills and relates well with a wide range of people/customers
</li><li> Experience in resolving straight forward customer conflict</li><li>
 Demonstrated excellent attention to detail</li><li>
 Demonstrated ability to work effectively as part of a busy team</li><li>
 Basic computer skills including the ability to navigate around a computer</li><li>
 Ability to work flexible rostered hours, including scheduled breaks</li><li>
 Working knowledge of Microsoft Office</li><li>
 Tolerance for stress in a fast paced working environment</li></ul><div> 
Desirable</div><ul><li>
Previous call center experience is a must</li><li>
Previous experience of telephone and/or electronic order booking systems
</li><li>Demonstrable success in achieving targets through selling services and products</li><li>
High school certificate</li></ul></div><div></div>

Call Center Advisor

Bayut.com

<div>
 
 Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
 
 
 As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a call support executive, you will be the first point of contact for the company. You will handle the flow of calls through the business and ensure that all calls are attended and answered, providing support &amp; information to the clients in a professional manner.
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Handle all inbound calls from clients &amp; customers
 </li>
 <li>
 Identify the needs of the customer or client, resolve issues where possible and provide solutions
 </li>
 <li>
 Direct the calls or take messages and pass it on to the relevant teams
 </li>
 <li>
 Ensure customer satisfaction by providing professional call support
 </li>
 <li>
 Maintain &amp; keep a log of all the incoming calls and analyse data
 </li>
 <li>
 Any other task assigned by the management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A secondary education is required
 </li>
 <li>
 Proven working experience in a front office handling receptionist or customer support responsibility
 </li>
 <li>
 At least 2 years of experience within the UAE
 </li>
 <li>
 Proficient with Microsoft Office Suite and using MAC
 </li>
 <li>
 Bilingual (English &amp; Arabic)
 </li>
 <li>
 Solid communication skills both written and verbal
 </li>
 <li>
 Ability to be resourceful and proactive in dealing with issues that may arise
 </li>
 <li>
 Ability to organise, multitask, prioritise and work under pressure
 </li>
 <li>
 Professional attitude and appearance
 </li>
 <li>
 Friendly and well spoken
 </li>
 <li>
 Customer service attitude
 </li>
 <li>
 A can-do and flexible approach
 </li>
 <li>
 Can perform under pressure and operate in a fast pace environment
 </li>
 <li>
 Strong collaborative skills
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Multicultural environment with over 60 different nationalities
 </li>
 <li>
 Competitive Tax-free Salary
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Annual Air Ticket Allowance
 </li>
 <li>
 Employee discounts at multiple vendors across the emirates
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 </li>
 </ul>
 
 Bayut &amp; dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 #UAEbayut
 
</div>

Call Support Executive (Arabic Speaker)

TALENTMATE

<div>
 
 Job Description
 
 
 
 Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
 
 
 As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a call support executive, you will be the first point of contact for the company. You will handle the flow of calls through the business and ensure that all calls are attended and answered, providing support &amp; information to the clients in a professional manner.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Handle all inbound calls from clients &amp; customers
 </li>
 <li>
 Identify the needs of the customer or client, resolve issues where possible and provide solutions
 </li>
 <li>
 Direct the calls or take messages and pass it on to the relevant teams
 </li>
 <li>
 Ensure customer satisfaction by providing professional call support
 </li>
 <li>
 Maintain &amp; keep a log of all the incoming calls and analyse data
 </li>
 <li>
 Any other task assigned by the management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A secondary education is required
 </li>
 <li>
 Proven working experience in a front office handling receptionist or customer support responsibility
 </li>
 <li>
 At least 2 years of experience within the UAE
 </li>
 <li>
 Proficient with Microsoft Office Suite and using MAC
 </li>
 <li>
 Bilingual (English &amp; Arabic)
 </li>
 <li>
 Solid communication skills both written and verbal
 </li>
 <li>
 Ability to be resourceful and proactive in dealing with issues that may arise
 </li>
 <li>
 Ability to organise, multitask, prioritise and work under pressure
 </li>
 <li>
 Professional attitude and appearance
 </li>
 <li>
 Friendly and well spoken
 </li>
 <li>
 Customer service attitude
 </li>
 <li>
 A can-do and flexible approach
 </li>
 <li>
 Can perform under pressure and operate in a fast pace environment
 </li>
 <li>
 Strong collaborative skills
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Multicultural environment with over 60 different nationalities
 </li>
 <li>
 Competitive Tax-free Salary
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Annual Air Ticket Allowance
 </li>
 <li>
 Employee discounts at multiple vendors across the emirates
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 </li>
 </ul>
 Bayut &amp; dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 #UAEbayut
 
 
 Job Details
 
 
 Role Level: Associate Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.bayut.com Job Function: Others Company Industry/
 
 
 Sector: Technology Information and Internet
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Call Support Executive Arabic Speaker

DHL Express

<div>
 
 Join DHL Express UAE &ndash; The World&rsquo;s Most International Company
 
 
 
 Would you like to be part of the most international company in the world? A company that has been connecting people and businesses across borders since 1969 and operates in more than 220 countries and territories?
 
 
 At
 
 DHL Express UAE
 
 , we&rsquo;re not just delivering packages&mdash;we&rsquo;re delivering promises, possibilities, and progress. As a proud member of the
 
 DHL Group
 
 , we pioneer cross-border express shipping and play a vital role in connecting the UAE to the world.
 
 
 Whether it's supporting global trade or making someone&rsquo;s day with a personal delivery, every role at DHL Express makes a difference. If you're passionate about logistics, innovation, and being part of a purpose-driven team&mdash;then this is your sign.
 
 
 Don&rsquo;t just work.
 
 Belong. Grow. Thrive.
 
 
 
 
 Join our incredible journey at DHL Express UAE.
 
 
 
 
 Job Purpose:
 
 
 
 The Call Centre Advisor is responsible for answering customer calls and inquiries ensure customers bookings and traces are actioned as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external. The advisor is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL&rsquo;s products and value added services.
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 To accept and register customer bookings for a range of DHL services and accurately input relevant booking data into DHL applications
 </li>
 <li>
 Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries and securing their bookings.
 </li>
 <li>
 Identify potential for selling additional services and products (e.g. Insurance, time definite delivery, packaging, account facilities, etc) during the course of interacting with customers and proactively sells these to secure additional/new revenue sources for DHL. This includes asking customers the appropriate questions to match their needs against value-added services, professionally offering and convincing them on the benefits of the services, handling their objections or reservations (if any) and closing the transaction by successfully securing their purchase of the offered services.
 </li>
 <li>
 To effectively respond to all customer enquiries regarding DHL&rsquo;s services, by consistently and confidently providing customers with accurate information on prices, transit times, customs paperwork requirements, packaging, country-specific requirements (including potential customs clearance delays), straight forward account and sales questions. To lodge a trace when necessary ensuring that the customer receives service from Customer care regarding their issue.
 </li>
 <li>
 Exercise professionalism and provide first class customer service bearing in mind that all DHL customers have an express requirement, and are looking for immediate and hassle-free solutions.
 </li>
 <li>
 Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers&rsquo; expectations without compromising DHL&rsquo;s position by over-committing to customers , or being unrealistic in what is offered.
 </li>
 <li>
 Ensuring that all interactions with customers are in accordance with the Mystery Shopper guideline scripts.
 </li>
 <li>
 Liaise with all DHL employees in a professional and cooperative manner at all times, and consistently strive to promote a positive team spirit and adhering to DHL&rsquo;s values at all times.
 </li>
 <li>
 Undertake any other related tasks or responsibilities as reasonably directed or required.
 </li>
 <li>
 Highlight areas for improvement with suggested solutions to improve DHL&rsquo;s procedures, technology and service to positively enhance our customers&rsquo; experience with DHL.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries
 </li>
 <li>
 Excellent spoken and written command of the English language with a cheerful, confident, professional and courteous tone
 </li>
 <li>
 Excellent interpersonal skills and relates well with a wide range of people/customers
 </li>
 <li>
 Experience in resolving straight forward customer conflict
 </li>
 <li>
 Demonstrated excellent attention to detail
 </li>
 <li>
 Demonstrated ability to work effectively as part of a busy team
 </li>
 <li>
 Basic computer skills including the ability to navigate around a computer
 </li>
 <li>
 Ability to work flexible rostered hours, including scheduled breaks
 </li>
 <li>
 Working knowledge of Microsoft Office
 </li>
 <li>
 Tolerance for stress in a fast paced working environment
 
 
 
 </li>
 </ul>
 Desirable
 
 
 
 <ul>
 <li>
 Previous call center experience is a must
 </li>
 <li>
 Previous experience of telephone and/or electronic order booking systems
 </li>
 <li>
 Demonstrable success in achieving targets through selling services and products
 </li>
 <li>
 High school certificate
 </li>
 </ul>
</div>

Cellsave Arabia

Job Title: Female Medical Consultant (Call Center Agent - Sales | High Commission)Location: DubaiEmployment Type: Full-timeWe are looking for a results-driven Medical Consultant with proven medical sales experience to join our dynamic team. This role is ideal for individuals who are confident communicators and motivated by high commission earnings.Key Responsibilities:<ul><li>Educate customers about our products and services, and convert inquiries into sales.</li><li>Achieve monthly sales targets</li><li>Maintain client records and follow up on potential leads</li><li>Meet and exceed individual and team sales KPIs</li></ul>Requirements:<ul><li>Proven experience as a Call Center Agent or Tele-sales Representative</li><li>Strong sales, negotiation, and communication skills</li><li>Target-oriented with a strong motivation to earn commissions</li><li>Ability to work under pressure and meet deadlines</li><li>Fluent in English and Arabic (spoken and written)</li><li>Proficient in using Salesforce or other CRM systems</li><li>Immediate joiners preferred</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>Medical Tele-Sales: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Female Medical Consultant (Call Center Agent - Sales | High Commission)

BlackStone eIT

<div>BlackStone eIT is seeking a talented and experienced Call Center Technology Architect to join our team. In this role, you will be responsible for designing and implementing cutting-edge technology solutions that enhance our call center operations, improve customer interactions, and promote efficiency across the board. The ideal candidate will have a strong background in telecommunications, cloud solutions, and a deep understanding of customer service technologies.
Key Responsibilities<ul><li>
Architect and design technology solutions for call center operations, including telephony, CRM integration, and analytics tools.</li><li>
Collaborate with stakeholders to gather requirements and transform them into scalable technology solutions.</li><li>
Evaluate and recommend software, hardware, and infrastructure to support call center operations.</li><li>
Lead the implementation of call center solutions, ensuring integration with existing systems and processes.</li><li>
Monitor system performance and make recommendations for enhancements or changes to improve overall functionality and user experience.</li><li>
Provide technical leadership and mentorship to team members, fostering a culture of innovation and continuous improvement.</li><li>
Stay current with industry trends, emerging technologies, and best practices to ensure optimal system performance and customer satisfaction.</li></ul> 

Requirements 
Education
<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Technology, or a related field.</li></ul>
Experience<ul><li>
8+ years of experience in technology architecture, specifically within call center operations.</li><li>
Proven experience designing and implementing telephony systems and customer engagement platforms.</li></ul>
Technical Skills<ul><li>
Strong knowledge of call center technologies, including ACD, IVR, and predictive dialers.</li><li>
Experience with cloud-based solutions and platforms such as AWS, Azure, or Google Cloud.</li><li>
Proficiency in CRM systems such as Salesforce, Zendesk, or similar.</li><li>
Strong understanding of integration technologies, including APIs, middleware, and data exchange standards.</li><li>
Experience with analytics and reporting tools to drive operational insights.</li></ul>
Soft Skills<ul><li>
Excellent problem-solving and analytical skills.</li><li>
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.</li><li>
Leadership and mentoring abilities to guide technical teams.</li><li>
Ability to manage multiple projects and priorities in a fast-paced environment.</li></ul>
Certifications (Preferred)<ul><li>
Relevant certifications in call center technologies, ITIL, or cloud architecture.</li><li>
CCNA, CCNP, or similar networking certifications are a plus.</li></ul> 

Benefits 
<ul>
<li>Remote Model</li>
<li>Time Flexibility
</li><li>Relocation after 6months based on performance</li></ul></div>

Call Center Technology Architect

Explore 2770+ Call center support consultant in Dubai this March. Find roles across top companies and apply now to boost your career.

2770 call center support consultant jobs In Dubai

Call Center Advisor

Call Support Executive (Arabic Speaker)

Call Support Executive (Arabic Speaker)

Call Support Executive Arabic Speaker

Call Center Advisor

Female Medical Consultant (Call Center Agent - Sales | High Commission)

Call Center Technology Architect