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case manager bilingual engl span case mgmt services dmh services l a

HERITAGE CLINIC

Reports to: Case Management SupervisorThis person provides field-based targeted case management and adjunctive services to a broad variety of older adult clients, including: 1. Provide clinical outreach services to older adult community residents with mental illnesses. 2. Network with referring professionals. 3. Contact older adults needing interventions. 4. Develop ongoing relationships of trust. 5. Implement a wide variety of interventions to improve clients' mental health, including crisis management, providing referrals, problem solving, mental health case management, and accompanying clients to medical appointments or service agencies to secure needed assistance. 6. Help clients identify and access resources, including housing. 7. Assist in the establishment of benefits for which the clients are eligible.8. Perform other tasks as assigned.Services will be provided in the clients' homes, in the community and in the office. All services provided will be consumer-centered, culturally competent, and will utilize Bio-psychological Rehabilitation principles. Case Manager must demonstrate patience with older adults, be aware of culturally appropriate behavior and its effects on the responses of his/her clients, and flexible according to the needs of the client. Clinical supervision will be provided as appropriate to legal requirements and case manager's need.Other duties and responsibilities:1. Meet 100% of productivity requirement.2. Maintain appropriate DMH documentation.3. Other agency tasks as assigned.Qualifications: Must have a bachelor's degree in a mental health field (e.g., psychology, social work, marriage and family). Experience working with older adults is preferred. Must have appropriate computer and word processing skills and be able to handle multiple simultaneous tasks. Must demonstrate good interpersonal and communication skills, be able to maintain confidentiality, and present a professional appearance.The following are essential to employment in this position:<ul><li>Own, and have readily available for use, a licensed, working vehicle;</li><li>Valid California driver's license;</li><li>Current vehicle insurance that meets minimum liability limits prescribed by California law, and eligible for coverage under Heritage Clinic&rsquo;s secondary auto insurance;</li><li>Evidence of a negative tuberculosis examination within 60 days prior to employment; and</li><li>Illegal drug-free status indicated by pre-employment drug screening and post-employment individualized suspicion testing and post-accident testing.</li></ul>Job Type: Full-timeJob Type: Full-timePay: $23.00 - $28.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Case Manager: Bilingual (Engl/Span) Case Mgmt Services - DMH services- L.A.

System One

<div>
 
 
 
 
 
 
 LA&rsquo;s leading non profit agency serving the homeless population is looking for a Case Manager to join their busy team.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 
 The Case Manager is responsible for screening and eligibility, service coordination, and triage for families/Singles seeking services through the Coordinated Entry System for Families/Singles.
 
 
 
 
 
 
 
 
 
 
 
 Essential Functions
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Coordinate with other project staff and partners to provide housing placement services and supportive services to facilitate client&rsquo;s successful transition to permanent housing and coordinate services to foster housing stability during and beyond Time Limited subsidy.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for a caseload of families/Singles ratio (1:35).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for completing monthly follow-ups with families/singles according to caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must create the participant&rsquo;s record in HMIS at the same time the participant is determined to meet program eligibility requirements and enrollments.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete monthly follow-ups (Home, Phone, or Office) with assigned clients from caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update the participant&rsquo;s housing status within twenty-four hours of any change.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update information, track services (i.e., Housing Stability Plan creation/updates) and referrals, and complete case notes on services provided to the participant within 24 hours following the provision of the services.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Enter all client contact Data into Clarity within 24 hrs. of meeting with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Case Notes to be entered within 24 hours in DAP (Data, Assessment, Plan) form.&nbsp; Additionally, case notes will be detailed and grammatically correct.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Daily Deliverables Report (When working remotely/ if applicable)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Productivity Reports weekly at close of business to direct leads/supervisor on Fridays.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the Housing Team to locate housing and secure housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients apply for units and attend landlord interview with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the client to complete an individualized housing plan and budget to ensure household can sustain housing after the subsidy.&nbsp; Housing Plans must be completed at initial assessment and signed by both the client and staff.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete and update the Monthly Summary Reports and upload them into CLARITY.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Update Status Assessment as needed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Upload the Housing Stability Plans and add the Service and case note that coincide.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Attend weekly/monthly case conference meetings.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Verify program eligibility documents prior to program enrollment and at the time of financial assistance request submission.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate and coordinate with DMH, DPSS, LAUSD, WorkSource, and SUD providers.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients with identifying the most appropriate housing intervention.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Coordinate with other staff and collaborative partners to provide ancillary services to achieve housing stability; follow-up with clients weekly, at minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move in assistance.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare project reports in accordance with funding requirements.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare reports in accordance with program requirements and Division policies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Conduct criminal background checks on all pre-eligible applicants and household members over 13 years of age. (LACDA documentation, when available)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with external agencies for potential long-term subsidies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Internal and external referral linkage.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Monthly Field/Home visits or as needed.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Experience, Skills, Education, and Abilities:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 2+ years of job-related experience working with homeless individuals and families.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Bilingual Spanish (read, write and speak)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 HMIS a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management, and documentation.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience working with homeless families and children, DCFS as well as an experience with placing homeless families into permanent housing.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 LA&rsquo;s leading non profit agency serving the homeless population is looking for a Case Manager to join their busy team.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 
 The Case Manager is responsible for screening and eligibility, service coordination, and triage for families/Singles seeking services through the Coordinated Entry System for Families/Singles.
 
 
 
 
 
 
 
 
 
 
 
 Essential Functions
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Coordinate with other project staff and partners to provide housing placement services and supportive services to facilitate client&rsquo;s successful transition to permanent housing and coordinate services to foster housing stability during and beyond Time Limited subsidy.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for a caseload of families/Singles ratio (1:35).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for completing monthly follow-ups with families/singles according to caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must create the participant&rsquo;s record in HMIS at the same time the participant is determined to meet program eligibility requirements and enrollments.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete monthly follow-ups (Home, Phone, or Office) with assigned clients from caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update the participant&rsquo;s housing status within twenty-four hours of any change.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update information, track services (i.e., Housing Stability Plan creation/updates) and referrals, and complete case notes on services provided to the participant within 24 hours following the provision of the services.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Enter all client contact Data into Clarity within 24 hrs. of meeting with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Case Notes to be entered within 24 hours in DAP (Data, Assessment, Plan) form.&nbsp; Additionally, case notes will be detailed and grammatically correct.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Daily Deliverables Report (When working remotely/ if applicable)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Productivity Reports weekly at close of business to direct leads/supervisor on Fridays.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the Housing Team to locate housing and secure housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients apply for units and attend landlord interview with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the client to complete an individualized housing plan and budget to ensure household can sustain housing after the subsidy.&nbsp; Housing Plans must be completed at initial assessment and signed by both the client and staff.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete and update the Monthly Summary Reports and upload them into CLARITY.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Update Status Assessment as needed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Upload the Housing Stability Plans and add the Service and case note that coincide.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Attend weekly/monthly case conference meetings.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Verify program eligibility documents prior to program enrollment and at the time of financial assistance request submission.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate and coordinate with DMH, DPSS, LAUSD, WorkSource, and SUD providers.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients with identifying the most appropriate housing intervention.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Coordinate with other staff and collaborative partners to provide ancillary services to achieve housing stability; follow-up with clients weekly, at minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move in assistance.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare project reports in accordance with funding requirements.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare reports in accordance with program requirements and Division policies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Conduct criminal background checks on all pre-eligible applicants and household members over 13 years of age. (LACDA documentation, when available)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with external agencies for potential long-term subsidies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Internal and external referral linkage.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Monthly Field/Home visits or as needed.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Experience, Skills, Education, and Abilities:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 2+ years of job-related experience working with homeless individuals and families.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Bilingual Spanish (read, write and speak)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 HMIS a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management, and documentation.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience working with homeless families and children, DCFS as well as an experience with placing homeless families into permanent housing.
 
 
 
 
 
 
 </li>
 </ul>
 
 Ref: #231-Eng Tampa
</div>

Case Manager

Champions In Service of San Fernando Valley and Greater Los Angeles

<div>
 Champions In Service Case Manager
 
 
 
 Job Announcement Date
 
 : March 2, 2026
 
 
 
 Agency
 
 : Champions In Service Job Title Role :
 
 
 Full-Time Case Manager Justice Care Management Program (JCM)
 
 
 
 Hourly Rate :
 
 $29.00 - $32.96
 
 
 
 Opening Date
 
 : March 2, 2026
 
 Closing Date
 
 : Until filled Open Positions : 1
 
 
 
 SUMMARY STATEMENT
 
 
 
 :
 
 
 The Case Manager position is essential in supporting individuals aged 18+ who are transitioning from incarceration back into society. Reporting to the President, Vice President of Programs, and JCM Program Manager, the case manager will provide direct services, outreach, case management, cultural mediation, and advocacy to help participants access critical services and regain control of their health and lives. The case manager will work closely with individuals to navigate complex systems and build a better future, with the ultimate goal of reducing recidivism and promoting recovery. This role is perfect for someone with lived experience, a strong connection to the community, and a passion for supporting others in their reintegration and success. The position requires a high level of independence, selfmotivation, and the ability to effectively engage with participants from diverse backgrounds within their communities.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Caseload: Manage a caseload of 30 participants, providing individualized support and case management, while ensuring the timely completion of all required documentation.
 </li>
 <li>
 Advocacy and System Navigation: Provide advocacy services for participants, including attending court dates, DCFS meetings, doctor appointments, etc.
 </li>
 <li>
 Documentation: Maintain accurate and organized participant files, documenting activities, progress, and other contract-mandated information including using multiple case management data tracking systems.
 </li>
 <li>
 Reporting: Sharing program data through regular meetings, check-ins, and assessments.
 </li>
 <li>
 Community Engagement: Helping participants connect with community services and activities.
 </li>
 <li>
 Care Plans &amp; Assessments: Coordinate supportive services for clients, ensuring comprehensive and timely follow-up. Provide referrals for participants to extended community-based services and maintain strategies for ongoing resource connections. Conduct extensive client assessments for the purpose of setting goals and tracking progress.
 </li>
 <li>
 Team Participation: Actively contributing to team-building activities within the CIS and RICMS programs, as well as participating in required events during both weekdays and weekends. Represent JCM at community events such as health fairs, forums, and other public functions to increase awareness and engagement.
 </li>
 <li>
 Transportation: be willing to transport clients and use personal vehicle for work purposes.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Lived Experience: Formerly incarcerated or criminal justice system involved preferred.
 </li>
 <li>
 Education &amp; Experience: High school diploma or equivalent experience in case management, social work, or a similar role.
 </li>
 <li>
 Legal Eligibility: Permanent resident or US citizen with proof of work eligibility. Criminal background check is required for work with children and adolescents.
 </li>
 <li>
 Driver&rsquo;s License and Insurance: Must have valid California Class C Driver's License, minimum automobile insurance, reliable transportation, and be willing to transport clients and use personal vehicle for work purposes.
 </li>
 <li>
 Adaptability and Professionalism: Ability to work independently in a community-based environment, while managing a caseload and meeting program requirements.
 </li>
 <li>
 Proficient in Computer and Data Systems: Experienced with utilizing case management software to track and document client interactions, progress and outcomes. Comfortable with basic computer operations including data entry and general software navigation.
 </li>
 <li>
 Bilingual in Spanish is preferred.
 </li>
 <li>
 Successful completion of a TB test upon hire.
 </li>
 </ul>
</div>

TEEMA Group

<div><h3 class="jobSectionHeader">Role Summary</h3>
Are you passionate about making a difference in your community? Join a mission-driven team that is reimagining public safety through compassionate, trauma-informed care. As a Field-Based Case Manager. You&rsquo;ll play a vital role in responding to non-violent crisis situations and connecting individuals to life-stabilizing resources.
Working as part of a multidisciplinary response team, you&rsquo;ll be dispatched to real-time calls involving individuals experiencing mental health challenges, substance use concerns, interpersonal conflict, or other non-emergency crises. This is a unique opportunity to be on the front lines of change, providing support, dignity, and hope to those in need.
<h3 class="jobSectionHeader">Key Duties &amp; Responsibilities</h3><ul><li>
Respond to non-violent, field-based crisis calls involving behavioral health, substance use, welfare checks, and verbal disputes.</li><li>
Provide on-site de-escalation, crisis assessment, stabilization, and emotional support.</li><li>
Deliver person-centered, trauma-informed care with empathy and professionalism.</li><li>
Link individuals to essential services, including housing, medical care, mental health treatment, and substance use recovery programs.</li><li>
Provide immediate and follow-up support to ensure successful engagement with community resources.</li><li>
Document all interactions and services provided in alignment with program protocols and best practices.</li><li>
Work closely with fellow crisis responders, supervisors, and community-based partners to ensure coordinated and effective service delivery.</li><li>
Attend and actively participate in case reviews, team meetings, and ongoing training.</li><li>
Maintain strict confidentiality and comply with all ethical and legal reporting requirements.</li><li>
Fulfill other responsibilities as assigned to support program operations and mission impact.
</li></ul><h3 class="jobSectionHeader">Required Qualifications</h3><ul><li>
High school diploma or GED.</li><li>
At least 1 year of experience in case management or street outreach, preferably with unhoused or vulnerable populations.</li><li>
Valid California driver&rsquo;s license, clean driving record (past 3 years), and eligibility for coverage under agency insurance.</li><li>
Ability to pass a comprehensive background check, including Live Scan fingerprinting.
</li></ul><h3 class="jobSectionHeader">Desired Qualifications</h3><ul><li>
Bachelor&rsquo;s degree in Social Work, Psychology, or a related human services field.</li><li>
Experience supporting individuals with mental health or substance use challenges.</li><li>
Bilingual in Spanish and English.</li><li>
Training or experience in crisis intervention, de-escalation techniques, or harm reduction models.</li></ul><h3 class="jobSectionHeader">
Work Schedule &amp; Setting</h3><ul><li>
Full-time position; 12-hour shifts (9:00 AM &ndash; 9:30 PM or 9:00 PM &ndash; 9:30 AM).</li><li>
Rotating schedule: Three days on, followed by four days on, including weekdays, weekends, and holidays.</li><li>
No on-call duties required outside of scheduled shifts.</li></ul><h3 class="jobSectionHeader">
Work Environment &amp; Physical Requirements</h3><ul><li>
Field-based role working in diverse community settings across the Los Angeles service area.</li><li>
Ability to sit, walk, and stand for extended periods.</li><li>
Must be able to lift up to 25 pounds.</li><li>
Willingness to work outdoors in varying weather conditions.</li></ul>
#Workwolf</div>

Field-Based Case Manager – Crisis Response

Los Angeles LGBT Center

<div>Position: Legal Assistant
Reports to: Supervising Attorney
Category: 100% Full-Time,
FLSA Status: Non-Exempt
SUMMARY:
The Legal Assistant serves as the primary point of contact for clients, conducting bilingual intake interviews and maintaining ongoing communication throughout the life of each case. This position supports attorneys with case preparation, legal research, and drafting of documents while ensuring accurate and confidential file management. Responsibilities also include scheduling, coordinating translation and interpretation services, and providing culturally competent support and referrals to community resources as needed.
 ESSENTIAL FUNCTIONS
Client Intake &amp; Communication<ul><li> Serve as the first point of contact for clients, conducting intake interviews in English and Spanish</li><li> Gather and document essential case information with professionalism, empathy, and discretion</li><li> Maintain ongoing communication regarding case updates, required documentation, and next steps</li><li> Respond to incoming calls and follow up with clients to obtain requested information</li></ul>
Case Preparation &amp; Legal Support<ul><li> Assist attorneys with case preparation, including drafting letters, forms, declarations, and other legal documents</li><li> Conduct legal and factual research to support case strategy and filings</li><li> Apply knowledge of housing, immigration, or related legal matters to support form completion, evidence gathering, and case coordination</li></ul>
File &amp; Records Management<ul><li> Organize and maintain physical and electronic client files, ensuring accuracy and confidentiality</li><li> Track case milestones, deadlines, and required documentation</li></ul>
Scheduling &amp; Coordination<ul><li> Schedule consultations, hearings, and client meetings while managing calendars and deadlines</li><li> Coordinate translation and interpretation services, including translating client statements and supporting documents</li></ul>
Client Support &amp; Community Resources<ul><li> Provide culturally competent support to diverse clients, including individuals who identify as LGBTQ+ and those navigating sensitive personal matters</li><li> Connect clients with appropriate community resources and referrals</li><li> Perform additional duties to support team and organizational needs</li></ul> 
QUALIFICATIONS
Required<ul><li> Minimum 3 years&rsquo; experience in office administration, administrative assistant, personal assistant, or similar work experience or equivalent education.</li><li> Fluency in both Spanish and English, with excellent written and verbal communication skills in both languages</li><li> Prior work experience in a legal or social services, including client facing support experience.</li><li> Demonstrated ability to serve clients with compassion, cultural humility, and professionalism</li><li> Strong organizational skills and the ability to manage multiple priorities in a fast paced environment</li><li> Proficiency with office software (Microsoft Office, case management systems, etc.), ability to learn new software as needed</li></ul>
Preferred<ul><li> Experience working with LGBTQ+ clients and understanding of their unique legal and social service needs</li><li> Experience supporting housing law, immigration law, or related practice areas</li><li> Familiarity with community based organizations or advocacy work</li></ul>
Personal Attributes<ul><li> Warm, approachable, and able to build rapport with clients from diverse backgrounds</li><li> Highly reliable, detail oriented, and self motivated</li><li> Able to maintain confidentiality and handle sensitive information with care</li><li> Strong team player with a commitment to equity, inclusion, and client centered service</li></ul> 
The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. 
The Center requires that all staff working in Health Services clinical site locations receive the most up-to-date Influenza vaccinations and strongly recommends that staff also receive the latest COVID-19 vaccine. Staff not working at any of the Center&rsquo;s clinical sites are encouraged to receive the latest COVID-19 and Influenza vaccines but are not required to do so. For more information, please contact jobs@lalgbtcenter.org.</div>

Legal Assistant

Clinica Romero

<div>Position Title: Case Manager
Department: Care Management Services Department

Position Reports to: Care Management Services Program Manager

Status: Full-time/Non-Union 
 
Summary: The Case Manager works as a team member of the Care Management Services Department that works to provide care management, coordination, and supportive services to Clinica Romero patients. The Case Manager will work with individual patients to develop personal goals, person-centered care plans, and support patients in meeting their goals. The Case Manager will use the &ldquo;whatever it takes&rdquo; approach to help patients get connected to resources and supportive services that support health outcome improvement. This can include, but is not limited to, resources related to transportation, food, specialty medical care, legal services, and housing. The Case Manager will report to the Care Management Services Program Manager. 
Duties and Responsibilities:
<ul>
<li>Provides support, empowerment, education and case management services to patients to ensure improved health outcomes.</li>
<li>Conducts periodic assessments of patient&rsquo;s progress with the developed care plan, related goals, and needed services.</li>
<li>Provides support and assistance to patients with accessing resources in the community.</li>
<li>Educates patients with chronic illness about evidence-based standards of care and self-management of their chronic illness.</li>
<li>Educates patients about the health care system and facilitates relationship building between the two.</li>
<li>Documents work with patients through appropriate record keeping that follows the project&rsquo;s policies and procedures.</li>
<li>Listens attentively to patient needs and suggestions and addresses their issues fairly and professionally, and coordinates with immediate supervisor for supervision.</li>
<li>Develops and maintains strong ties to the community, local community-based organizations, and government program offices.</li>
<li>Links patients to appropriate social service resources and medical care programs, and assists them in completing required paperwork in order to enroll them.</li>
<li>Links patients to specialty healthcare services including but not limited to mental health, substance use disorder, dental, transportation to access healthcare services, and other resources as needed.</li>
<li>Participates in staff meetings, trainings, conferences, program evaluation and program development.</li>
<li>Serves as support to primary care team to ensure patient follows care plan as specified by the primary care provider.</li>
<li>Keeps highly organized files for each patient and enters appropriate data into the clinic&rsquo;s EHR system (Epic).</li>
<li>Participates in case conferencing meetings and other community meetings.</li>
<li>Coordinates with other outreach teams in joint outreach efforts.</li>
<li>Perform follow-ups and wellness checks on existing patients.</li>
<li>Assists and supports patients in maintaining cooperative and effective relationships with case managers and other service providers.</li>
<li>Coordinates social, educational, and other activities/appointments for patients.</li>
<li>Provides specific information about public assistance programs for health and social services to which patients may be entitled.</li>
<li>Develops a written care plan specific to patient needs.</li></ul> 


Qualifications
<ul>
<li>Fluent in Spanish.</li>
<li>Knowledge and experience in social work, healthcare, community outreach, or human services.</li>
<li>Degree from an accredited college or university in social work, human services or a related field (highly preferred).</li>
<li>Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including patients, community, and other staff.</li>
<li>Excellent organizational skills and the capability to work in a fast-paced environment.</li>
<li>Strong knowledge of social services and resources.</li>
<li>Effective crisis management skills.</li>
<li>Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)</li>
<li>Ability to accurately enter data in to CMOAR databases (EPIC/OCHIN)</li>
<li>Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.</li>
<li>Valid automobile liability insurance.</li>
<li>Travel is required for external homeless outreach events and/or as needed between clinic sites.</li></ul></div>

ECM Case Manager

Enki Health Services, Inc.

<div>The following statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all duties and responsibilities required of personnel so classified.

 Position Summary:
A Mental Health Worker/Case Manager will assist in the development of treatment plan(s) that are appropriate to the needs and desires of the client. The treatment plan(s) will aim to promote recovery and stability for community living and helping the client to achieve higher levels of function. 


Core Duties And Responsibilities:
<ul><li>
Monitor client compliance with treatment as prescribed by treatment team- this may or may not be done in the office or by means of field services.</li><li>
Develop individualized case management treatment plan(s) with the clients in the Full Service Partnership (FSP) Program.</li><li>
Assist with establishing coordination with local agencies in the provision of services.</li><li>
Assist with the development and maintain resource directory for agency.</li><li>
Update and maintain client records.</li><li>
Arrange for medical care-exams, emergency shelter, food and/or education services for clients at large.</li><li>
Facilitate support/self-help groups for clients, family members and the community at large.</li><li>
Participate in case disposition meetings on a routine basis with the assigned treatment team.</li><li>
Provide and document services in accordance with the Rehabilitation Option/Targeted Case Management requirements.</li><li>
Participate in the Mental Health education program provided to the community.</li><li>
Coordinate client care with other providers both within and outside the agency.</li><li>
Attend and participate in all in-service training as necessary.</li><li>
Responsible for timely completion of documentation in the client&rsquo;s clinical record per Enki, LA County Department of Mental Health and legal requirements.</li><li>
Responsible for meeting assigned minimum productivity requirements on a monthly basis.</li><li>
Other duties as assigned.</li><li>
Comply with all Company policies and procedures as applicable.</li></ul>
Minimum Education And Experience Preferred:
<ul><li>
High school diploma plus two (2) years experience in a mental health setting; OR Bachelor&rsquo;s Degree from accredited college/university in a related field (i.e. social work, psychology or sociology).</li></ul> 


Licenses/Certifications Preferred:
<ul><li>
Valid California driver&rsquo;s license, current automobile insurance, and eligibility to drive for the Company preferred.</li></ul> 


Knowledge, Skills And Abilities:
<ul><li>
Ability to perform in a positive, courteous, flexible and adaptive manner.</li><li>
Able to exercise independent judgment and initiative.</li><li>
Computer literate and experienced with computer programs such as Microsoft Office Word, Outlook and Excel.</li><li>
Experience using an Electronic Medical Health Record databases is a plus.</li><li>
Must be able to communicate clearly, both orally and written.</li><li>
Bilingual English/Spanish is a plus.</li></ul> 


Physical Requirements:
<ul><li>
See well enough (with or without corrected vision) to read fine print, hand-written materials, and a computer screen.</li><li>
Speak and hear well enough (with or without assistive device) to converse in person and by telephone.</li><li>
Finger, handle, feel, and reach with hands and arms, including ability to use a computer keyboard.</li><li>
Have the mobility (with or without assistive device) to stand, sit, crouch, and move from one work area to another.</li><li>
Have the strength to lift, carry or push office equipment and supplies used in normal job functions up to 20 lbs.</li><li>
Stamina to effectively perform work activities.</li></ul>
Policy Statement:
Enki Health Services, Inc. is an equal opportunity employer with a standing policy of nondiscrimination. This means that all qualified persons are accorded an equal opportunity for employment or promotion without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or veteran and/or military status, or any other basis protected by applicable law.

Enki will comply with all fair employment laws and will take affirmative measures to eliminate or prevent illegal discrimination. It is the policy of Enki that positive action be taken to insure that members of protected classes have an equal opportunity for all jobs. Enki will comply with all requirements of the Americans with Disabilities Act (ADA).</div>

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