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Maximus KSA | ماكسيموس السعودية

<p>Do you have a passion for empowering people and helping them overcome barriers to achieve independence? Join our team as a <b>Case Manager</b>, where you'll play a vital role in guiding beneficiaries through their empowerment journeys.</p> <p>As a Case Manager, you will provide advice, motivation, and support to help beneficiaries gain financial independence, improve employability, and access social services. You'll manage your own caseload, ensuring every individual receives high-quality support while meeting program goals and contractual requirements.</p> Key Responsibilities <ul> <li>Welcome and guide beneficiaries through assessments, program information, and technology use.</li> <li>Conduct motivational interviews and create tailored action plans.</li> <li>Provide career advice, training options, and job search coaching.</li> <li>Identify and address barriers to employment while directing job-ready beneficiaries to the labour market.</li> <li>Maintain accurate case notes, monitor progress, and ensure timely follow-up.</li> <li>Collaborate with colleagues and escalate queries where necessary.</li> <li>Uphold high standards of ethics, confidentiality, and professionalism.</li> </ul> What We're Looking For <ul> <li>Bachelor's degree in a relevant field.</li> <li>At least <b>1 year of case management experience</b> (experience in employment services is a plus).</li> <li>Tech savvy with CRM/ATS or similar systems.</li> <li>Strong communication, active listening, and relationship building skills.</li> <li>Compassionate, resilient, and adaptable with excellent problem solving ability.</li> <li>High attention to detail, reliability, and integrity.</li> </ul> Why Join Us? <ul> <li>Be part of a mission driven organization focused on community impact.</li> <li>Work in a collaborative environment that values innovation and continuous improvement.</li> <li>Opportunities for professional growth through ongoing training and development.</li> </ul> <p>If you're passionate about making a difference and helping people transform their lives, we'd love to hear from you.</p>

Case Manager

eXtra (United Electronics Co.)

<div>
 <p>
  The Regional TC Head is the single point of contact for the service in his region; he is responsible for managing the electronics service team in his region. He is accountable of delivering the customer service KPIs for the electronics services in his region as well as raising the technical index of his team members. Moreover, the Regional TC head should deliver the services sales required from his region.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Responsibilities
   </u>
  </strong>
  <u>
   :
  </u>
 </p>
 <ul>
  <li>
   Manage and solve all personnel related issues rising in his region.
  </li>
  <li>
   Responsible for the Electronics Services sales in his region.
  </li>
  <li>
   Ensure the implementation of Electronics Services SOPs in his locations.
  </li>
  <li>
   Responsible for team technical development &amp; people growth in his region.
  </li>
  <li>
   Recognize good performance; develop and encourage customer focus environment and nominate Service-Awards candidates.
  </li>
  <li>
   Monitor the KPIs for his reasons, analyze the gaps and take actions to bridge them.
  </li>
  <li>
   To ensure that the technicians are handling the repairs of defective items in compliance with the targeted repair time.
  </li>
  <li>
   Receive escalations; initiate necessary actions, follow up the status of each case and finally close them with relevant decisions.
  </li>
  <li>
   To prevent the accumulation of import damaged items.
  </li>
  <li>
   To ensure that Service Level Agreements are fully implemented and to maintain positive and fruitful relationships with all service centers of local vendors.
  </li>
  <li>
   To run periodical inventory for items inside the technical center (for both customers and extra)
  </li>
  <li>
   To ensure technical readiness (in coordination with the Technical Manager) before the launch of new products.
  </li>
  <li>
   Hold &amp; review all services petty cash and control the spending.
  </li>
  <li>
   Prepare required periodical reports to be presented to the electronics service&rsquo;s operation manager.
  </li>
  <li>
   Responsible for checking and monitoring the electronics services sales materials in his region stores.
  </li>
  <li>
   Handling customer complaints and happy call procedures and taking proper actions to assure continues customer satisfaction improvement.
  </li>
  <li>
   Analyze processes gaps and recommend and execute corrective actions.
  </li>
  <li>
   Manage the technical center inventories (product under service and loaners)
  </li>
  <li>
   Assures the implementation of the 5S methodology in the working place(s)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Skills and qualifications
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Hold bachelor&rsquo;s degree in electrical/mechanical engineering.
  </li>
  <li>
   5 years&rsquo; experience as a technical Supervisor or Workshop Supervisor / manager in a well-known Electronics or Telecommunication Manufacturer or Authorized Dealer.
  </li>
  <li>
   Very good English and Arabic communication skills.
  </li>
  <li>
   Maximum 35 years old.
  </li>
  <li>
   White-goods or electronics repair skills for all product range like refrigerators, washing machines, Air conditioners, cooking range, dryers, washers, High end LCDs, Plasma
  </li>
  <li>
   Excellent computer skills, especially Microsoft office application and ERP.
  </li>
  <li>
   Analytical and trouble-shooter.
  </li>
  <li>
   High leadership skills
  </li>
  <li>
   Hands-on working ability, leading by example.
  </li>
  <li>
   Communicate in Arabic and English Language
  </li>
  <li>
   Pleasant personality; customer oriented
  </li>
  <li>
   Self-starter.
  </li>
  <li>
   Ability to manage group of up to 30 direct reporters.
  </li>
 </ul>
</div>


Regional Technical Center Head

Arabian Construction Co.

<div>
 <p>
  <strong>
   Required Qualifications &amp; Competencies:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor of Engineering Degree in HSE, Civil, Mechanical, Electrical, Marine, Industrial Engineering etc.
  </li>
  <li>
   Level 6 OHS Diploma (NBOSH or OTIHM or equivalent), NEBOSH General Certificate in OHS (or NVQ level 3 equivalent) and ISO-45001 Lead Auditor qualification mandatory, preferable OSHA 10 &ndash; 30 Hrs. General Industry Safety and Health Program and/or other HSE related training desired.
  </li>
  <li>
   Must have a minimum of 12 years of relevant experience in the field of Health and Safety. Must have
   <strong>
    high-rise building experience
   </strong>
   .
  </li>
  <li>
   Minimum 3 years of relevant work experience (as HSE Engineer, Lead or above) accompanied by an HSE related Master&rsquo;s Degree from an accredited University; or
  </li>
  <li>
   Minimum 4 years of relevant work experience (as HSE Engineer, Lead or above) accompanied by an HSE related Bachelor&rsquo;s Degree from an accredited University; or NEBOSH Diploma (Level 6 or above).
  </li>
  <li>
   Minimum 5 years of relevant work experience (as HSE Engineer, Lead or above) accompanied by Post-Secondary HSE Qualification (NVQ level 3).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Risk assessment and hazard identification
 </p>
 <ul>
  <li>
   Regulatory compliance knowledge
  </li>
  <li>
   Strong communication and training skills
  </li>
  <li>
   Incident investigation and problem-solving
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Leadership &amp; Departmental Oversight
 </p>
 <ul>
  <li>
   Acts as in-charge of the Project HSE Department in the absence of the HSE Manager.
  </li>
  <li>
   Accountable to the HSE Manager and functionally reports to the Project Manager for maintaining the highest safety standards throughout project execution.
  </li>
  <li>
   Supervises, organizes, and assigns work programs to all HSE Officers and Inspectors.
  </li>
  <li>
   Has authority, equivalent to the HSE Manager, to issue stop work orders on site in case of imminent danger.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  HSE Management &amp; Compliance
 </p>
 <ul>
  <li>
   Leads and actively participates in construction and operational HSE management, ensuring compliance with safety, health, and environmental regulations.
  </li>
  <li>
   Safety Practice, and other local regulatory requirements.
  </li>
  <li>
   Participates in the development, review, approval, and implementation of key HSE documentation (e.g., Project HSE Plan).
  </li>
  <li>
   Inspects and audits all site operations, ensuring adherence to company SOPs, HSE Plan, and policy.
  </li>
  <li>
   Liaises with representatives of municipalities, government, or public/local authorities as needed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Inspection, Monitoring &amp; Reporting
 </p>
 <ul>
  <li>
   Develops HSE monitoring programs, undertakes daily safety inspections, and recommends corrective actions to the PM/CM/Subcontractors.
  </li>
  <li>
   Tracks and monitors close-out of safety violations and observes site safety rules, issuing warnings or improvement notices as necessary.
  </li>
  <li>
   Conducts random HSE inspections of other projects, plants, and labor accommodation facilities as per Group HSE Office programs.
  </li>
  <li>
   Inspects relevant files, forms, and registers at the site to ensure required tests and inspections are completed and documented.
  </li>
  <li>
   Assists in preparing monthly safety reports for submission to the Project Manager and Group HSE Office.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Incident Management &amp; Risk Assessment
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Carries out accident investigations, identifies root causes, and proposes recommendations for improvement.
  </li>
  <li>
   Reviews site activities using standard risk assessment systems and operating practices; briefs staff on precautionary measures.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Review and approve risk assessment reports.
 </p>
 <ul>
  <li>
   Investigates all OHS-related accidents, incidents, and near misses, producing inspection and analysis reports as needed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Training, Communication &amp; Culture
 </p>
 <ul>
  <li>
   Communicates and reports safety performance to line management.
  </li>
  <li>
   Promotes HSE culture as a core value and implements a zero-accident tolerance strategy.
  </li>
  <li>
   Provides safety induction training and safety briefings to workers as necessary.
  </li>
  <li>
   Demonstrates capable interpersonal and communication skills, expressing ideas effectively to both technical and non-technical audiences.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Coordination &amp; Support Functions
 </p>
 <ul>
  <li>
   Coordinates with logistics to recommend site security measures and reports on substandard security acts or conditions.
  </li>
  <li>
   Monitors the activities and attendance of site nurses and other safety personnel.
  </li>
  <li>
   Performs all other duties as assigned with the consent of the Group HSE Manager.
  </li>
 </ul>
 <p>
 </p>
</div>


Safety Engineer

SECTONA Technologies

<div><div><p>Job Information</p>
<ul><div><p>Date Opened</p>
<div>12/08/2025
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>State/Province</p>
<div>Riyadh / Dubai
</div></div><div><p>Industry</p>
<div>Technology
</div></div><div><p>City</p>
<div>Riyadh
</div></div><div><p>Country</p>
<div>Saudi Arabia
</div></div><div><p>Zip/Postal Code</p>
<div>11564
</div></div></ul></div><div><p>Job Description</p>
<div><p><b>What will you do for Sectona</b></p><p></p><p><br>
Sectona is looking for Regional Sales Manager to work in all stages of customer lifecycle and is experienced using presentation, email and social media to connect with customers. You will be working closely in building our channel partner ecosystem &amp; sales funnel across the assigned territory. You will collaborate with SDRs to execute strategic deals in complex sales cycles. You will also support solution selling, model the financial aspects of sales opportunities, deliver powerful presentations and demos, manage technical aspects of RFP responses, communicate client needs to the teams, and collect competitive intelligence.</p><br>
<ul><li>
As a key member of our team, you will be responsible for driving sales by targeting new prospects and cultivating existing customer relationships to achieve high renewal rates and customer satisfaction.<br>
</li><li>
Support SDRs with solution selling into prospect account base.<br>
</li><li>
Partner with SDRs to plan, prepare and execute strategic deals in complex sales cycles.<br>
</li><li>
Model the financial business case associated with each sales opportunity.<br>
</li><li>
Successfully match customer pain/requirements to proposed solutions.<br>
</li><li>
Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition.<br>
</li><li>
Manage all technical aspects of RFP / RFI responses.<br>
</li><li>
Effectively communicate client needs to the R&amp;D teams for future product enhancements.<br>
</li><li>
Collect and document competitive intelligence.</li></ul><div></div><p><br>
Requirements</p><p><b>
Qualifications:</b></p><br>
<p></p><ul><li>
3-5 years of experience in working in Security, Automation, Infrastructure or Development technologies.<br>
</li><li>
Bachelor&rsquo;s degree in information technology (IT) or Computer Science is a must.<br>
</li><li>
MBA degree in marketing or sales is a plus<br>
</li><li>
Proven track record selling complex enterprise solutions<br>
</li><li>
Effective Communication: Deliver oral and written communications that are impactful and persuasive with their intended audience<br>
</li><li>
Willingness to travel</li></ul></div></div></div><p></p>

Regional Sales Manager- KSA

Visa

<div>
 <p>
  Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.
  <br/>
  <br/>
 </p>
 <p>
  Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  The Client Success Manager at Visa Acceptance Platform provides high quality technical, service and project support to our partners and clients, demonstrating technical knowledge of Visa Acceptance products and services.
  <br/>
  <br/>
 </p>
 <p>
  The Client Success Manager will be responsible for taking a proactive approach with an assigned list of high profile clients to ensure they are receiving the most comprehensive support possible.
  <br/>
  <br/>
  The will support the full breadth of our suite of payment processing and risk management products and services, tailoring the product information to the merchants they support.
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   Partnership with the Account Executive team, also identifies Visa products and solutions that can help address client operational challenges.
  </li>
  <li>
   Deliver both ad-hoc and proactive Technical Support to an assigned portfolio of Visa Acceptance Platform / CyberSource's key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings
  </li>
  <li>
   Liaise with clients alongside the commercial Account Manager, representing CyberSource&rsquo;s products and services from both a technical and software integration perspective
  </li>
  <li>
   Manage technical communications with the client&rsquo;s technical team, project team, customer services team and senior executives
  </li>
  <li>
   Proactively resolve business &amp; technical problems
  </li>
  <li>
   Manage new merchant implementations and provide consultative payment guidance to client base
  </li>
  <li>
   Manage technical escalation and issue management with global front-line support teams
  </li>
  <li>
   Meet with existing clients for regular and ad-hoc service related reviews
  </li>
  <li>
   Understand the clients&rsquo; core business and vertical and develop strategies where CyberSource can add value
  </li>
  <li>
   Project-manage larger customer engagements involving internal development teams or third party developers
  </li>
  <li>
   Enter case information into the CRM to ensure appropriate resolution management
  </li>
  <li>
   Offer best practice advice on CyberSource products and services and the vertical
  </li>
  <li>
   Advocate and drive product enhancement requests with our cross-functional teams
  </li>
  <li>
   Achieve and maintain CYBS product / process knowledge expert status
  </li>
  <li>
   Own and maintain Service Delivery Plan for each client
  </li>
  <li>
   Suggest and drive process improvement within the team
  </li>
 </ul>
 <p>
  This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Foundational knowledge of payments processing, high level of professionalism, leadership and interpersonal skills to manage relationships with a variety of internal and client stakeholders.
  </li>
  <li>
   E-commerce acquiring background and Technical Acumen
  </li>
  <li>
   3-5 years payments experience with university degree or equivalent experience
  </li>
  <li>
   Well demonstrated Technical Support or Account Management experience
  </li>
  <li>
   Able to skillfully prioritize and manage concurrent projects and issues.
  </li>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   Experience in working with cross-functional/cross-departmental and virtual teams
  </li>
  <li>
   Programming language knowledge and Card-not-present (e-commerce or payment gateway) experience is strongly preferred.
  </li>
  <li>
   Self-starter with strong organization and resolution management skills
  </li>
  <li>
   Arabic Speaker preferred
  </li>
  <li>
   Must demonstrate strong complex problem-solving capabilities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <p>
  Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
  <br/>
  <br/>
 </p>
</div>


Client Success Manager

Concentrix

<div><div><div><p><b>Human Resources
</b></p><p><b>Other
</b></p></div><div><div><div><b>Location</b></div>
<div>Riyadh, Saudi Arabia
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust &amp; Safety teams at Concentrix.</div><h2 class="jobSectionHeader"><b>
Description</b></h2><p>
Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization. The Onsite Wellbeing Counsellor will provide onsite mental health and wellbeing support to employees working in content moderation roles. As a qualified counsellor or psychotherapist, you'll conduct sessions using interventions such as Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Mindfulness Based Therapies (MBT).</p><p>
You&rsquo;ll routinely assess cases for risk, follow strict safety protocols and escalate complex cases to clinical leadership. Your role also includes collaborating with your colleagues to design and deliver group sessions that improve resilience, healthy coping, and distress management skills. As this role falls into the category of Trust &amp; Safety, you&rsquo;ll be working with people exposed to harmful content. This may occur in the form of images, video, and text related to hate speech, violence, child safety, depictions of harm to self and others, and harm to animals. <b>The primary responsibilities of this role include:</b></p><ul><li>Deliver one to one onsite counselling sessions, addressing a range of psychological health issues using short-term therapeutic interventions such as CBT, ACT and MBT</li><li>Deliver one to one onsite coaching sessions, and develop resilience plans for maintaining employee health and wellbeing</li><li>Deliver onsite group and peer support sessions aimed at building resilience, developing healthy coping strategies and building positive working relationships</li><li>Facilitate onsite creative sessions such as creative therapies, music therapies, and mindfulness-based activities</li><li>Assess cases for trauma related to exposure to graphic content and follow escalation protocols</li></ul><p>
&bull; Evaluate and appropriately manage risks of harm to self or others in a timely manner &bull; Manage confidential case records and reports safely, and in line with privacy protocols</p><ul><li>Deliver psychometric assessments to employees in the region</li><li>Review assessment data for trends that require intervention, and contribute to insight reports</li><li>Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner</li><li>Respond promptly to emails and messages from employees seeking support, ensuring clear and timely communication</li><li>Communicate with the clinical leadership team on a regular basis to discuss observations, insights risks and areas for improvement</li><li>Contribute towards safe working practices across the Psychological Health team</li><li>Attend monthly peer support sessions with your Clinical Manager and regional colleagues</li><li>Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies</li></ul><p><b>
Minium qualifications:
</b></p><ul><li>Master&rsquo;s degree in clinical psychology, counselling psychology, or psychotherapy</li><li>Current unrestricted license to practice in the country where the site is based</li><li>Minimum 3 years of experience in wellbeing or psychotherapy field</li><li>Proven experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds</li><li>Able to build trust and rapport with employees, managers and team members</li><li>Proven experience designing and delivering wellbeing/mental health training, workshops and webinars</li><li>Strong data management skills, ensuring accurate handling of sensitive information and session records</li><li>Excellent time management and prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting</li><li>Proven ability to maintain professionalism and ethical standards in a business environment</li><li>Excellent communication skills</li><li>Fluent in written and spoken Arabic</li><li>English B1 as a plus Desired qualifications:</li><li>Experience working in Trust and Safety or a content moderation environment</li></ul></div></div></div><p></p>

Wellbeing Associate - Riyadh

Arla Foods KSA

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  To act as an effective liaison between the Company and the Law Firm, ensuring smooth legal coordination, timely provision of required documents, and continuous follow-up on legal cases and outcomes, while communicating updates accurately to all concerned parties.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  &bull; Serve as the primary point of contact between the Company and the Law Firm regarding legal matters.
 </p>
 <p>
  &bull; Collect, review, and prepare all legal documents, contracts, and case-related materials.
 </p>
 <p>
  &bull; Provide the Law Firm with all required documents and information in a timely manner.
 </p>
 <p>
  &bull; Follow up on the progress of legal cases and ongoing legal procedures.
 </p>
 <p>
  &bull; Receive case updates and final outcomes from the Law Firm and properly document them.
 </p>
 <p>
  &bull; Communicate legal updates, case statuses, and outcomes clearly to the Company.
 </p>
 <p>
  &bull; Organize, maintain, and archive legal files both physically and electronically with strict confidentiality.
 </p>
 <p>
  &bull; Track legal deadlines, court hearings, and statutory timelines, and ensure timely reminders.
 </p>
 <p>
  &bull; Coordinate meetings and calls between the Company and the Law Firm when needed.
 </p>
 <p>
  &bull; Prepare periodic legal status reports and summaries for management.
 </p>
 <p>
  &bull; Ensure compliance with internal policies and applicable legal regulations.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Qualifications &amp; Requirements:
  </strong>
 </p>
 <p>
  &bull; Bachelor&rsquo;s degree in law, Legal Studies, or a related field (preferred).
 </p>
 <p>
  &bull; Previous experience in a legal coordination role or working with law firms is an advantage.
 </p>
 <p>
  &bull; Strong written and verbal communication skills.
 </p>
 <p>
  &bull; High level of organization and attention to detail.
 </p>
 <p>
  &bull; Proficiency in MS Office and document management systems.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Key Skills:
  </strong>
 </p>
 <p>
  &bull; Excellent coordination and follow-up skills.
 </p>
 <p>
  &bull; Time management and ability to meet deadlines.
 </p>
 <p>
  &bull; Reporting and documentation skills.
 </p>
</div>


Legal Specialist

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