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center manager

Score Plus - The Princeton Review Middle East - Sharjah

Job DescriptionThe Center Manager serves as General Manager of a Score Plus Education Center. This Center provides Test Preparation, Admissions Consulting, Languages Training and Academic Tutoring support to students&rsquo; seeking to excel a career for higher studies and better employment opportunities. The Center Manager oversees all aspects of the center including staffing; sales, service, academics, and the overall center P &amp; L. He/she will hire, manage, and coach a team of counselors/advisors and coordinators to achieve financial, service, and academic outcomes.Desired Skills &amp; ExperienceLeadership&Oslash; Recruit, train, manage and coach a team to achieve desired sales, service and academic outcomes&Oslash; Provide ongoing development and training opportunities for team&Oslash; Contribute to the overall performance of The Princeton Review and Lingua Plus programsBusiness Development &amp; Strategy&Oslash; Drive growth of the Center business through development and execution of marketing and sales plans&Oslash; Providing complete information to clients based on their needs and aspirations&Oslash; Encouraging telephonic leads and leads from other sources to walk into the centre for counseling&Oslash; By cross-selling relevant products&Oslash; Hire, train and coach team to achieve targets&Oslash; Create a welcoming and supportive Center culture for our students and Parents&Oslash; Oversee the academic progress of students and assist them in planning their studies and achieving their goals&Oslash; Work collaboratively with other departments including outside sales, curriculum, and executive leadership to improve outcomes&Oslash; Ensure proper staffing and provide ongoing training and development of staff&Oslash; Manage key performance metrics including sales, student retention, academic excellence, and expense management&Oslash; Ensure excellence in all student experiences in the local center. Provide enthusiastic, hands-on customer service.&Oslash; Conduct presentations to school counselors, prospective and enrolled students&Oslash; Develop and maintain relationships with high schools, colleges and institutions within the territory.&Oslash; Oversee facilities management&Oslash; Administer and Coordinate Center Licenses, Staff Visas and other day to day Center Operations as per the requirement of the Corporate Office.Knowledge, Skills &amp; Abilities&Oslash; Ability to build, manage, and motivate a high-functioning team.&Oslash; Hiring, managing, coaching and performance assessment skills&Oslash; Excellent interpersonal, communication, presentation, and leadership skills&Oslash; Strong problem-solving, decision-making capabilities and strong analytical skills&Oslash; Organizational and long-range planning skills&Oslash; High Energy Level&Oslash; Confident and optimistic demeanor and the ability to thrive in a fast-paced environment&Oslash; Results focus with a passion for customer service and business growth&Oslash; Ability to work effectively in a dispersed workforceRequirements&Oslash; Bachelors or Masters Degree (B.E / B.Tech. / MBA /M.Sc / M.Com)&Oslash; 7+ years experience with at least 5 years in a managerial role in education industry. Further previous experience in a teaching or training role will be preferred&Oslash; Must be willing to work extended hours (including evenings and weekends), as needed, to meet business objectivesJob Types: Full-time, ContractEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Manager: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Center Manager

Emirates Talent Solution

Position Title: Assistant Sales Manager &ndash; Digital Signage Location: Sharjah, UAE Industry: Digital Signage Salary: AED 7,000 &ndash; AED 15,000 per month Job Type: Full-time | PermanentAbout the Role: We are looking for a motivated and detail-oriented Assistant Sales Manager to join our team and support the sales department in driving growth within the digital signage sector.As the Assistant Sales Manager, you will work closely with the Sales Manager to implement sales strategies, track performance, manage client relationships, and ensure the team meets its objectives. Candidates who can join immediately and hold a valid UAE driving license will be given preference.Key Responsibilities:Sales Support &amp; Strategy Execution<ul><li>Assist in developing and implementing sales strategies for digital signage solutions.</li><li>Monitor sales performance and report progress to the Sales Manager.</li><li>Provide insights and recommendations to optimize sales tactics and results.</li></ul>Client Relationship Management<ul><li>Support the Sales Manager in managing key accounts and nurturing client relationships.</li><li>Assist in preparing and delivering sales presentations and proposals.</li><li>Help resolve customer issues and ensure client satisfaction.</li></ul>Sales Reporting &amp; Analytics<ul><li>Track and analyze sales data using CRM tools to monitor pipelines and performance.</li><li>Prepare reports and assist in forecasting sales trends and projections.</li><li>Provide data-driven insights to improve sales performance.</li></ul>Team Coordination &amp; Support<ul><li>Coordinate between the sales team and other departments for smooth operations.</li><li>Assist in training and developing junior sales staff.</li><li>Help set team goals, KPIs, and monitor performance metrics.</li></ul>Market Research &amp; Business Development<ul><li>Conduct market research to identify new business opportunities and potential clients.</li><li>Assist in identifying emerging trends in digital signage.</li><li>Support the sales team in lead generation and prospecting activities.</li></ul>Requirements:Education:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li></ul>Experience:<ul><li>5&ndash;7 years of sales experience, preferably B2B, in digital signage or related media.</li><li>Proven ability to support sales teams in achieving targets and managing client accounts.</li></ul>Skills &amp; Tools:<ul><li>Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and MS Office Suite.</li><li>Strong analytical skills and ability to interpret sales data and trends.</li><li>Excellent communication, presentation, and negotiation skills.</li></ul>Other Requirements:<ul><li>Valid UAE driving license is an advantage.</li><li>Immediate joiners preferred.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based incentives.</li><li>Opportunities for professional development and career growth.</li><li>Dynamic work environment in a growing digital signage industry.</li></ul>Job Type: Full-timePay: AED7,000.00 - AED15,000.00 per monthExperience:<ul><li>Sales in digital signage, OOH advertising, or media industry: 5 years (Required)</li></ul>License/Certification:<ul><li>Driving License (Required)</li></ul>Location:<ul><li>Sharjah (Preferred)</li></ul>Work Location: In person

Assistant Sales Manager – Digital Signage

Air Arabia

<div>
 Air Arabia is first and largest Low Cost Carrier (LCC) in Middle East and North Africa. We fly you to over 170 destinations spread across the Middle East, North Africa, Asia and Europe. We offer our passengers a journey which is efficient reliable and offer great value for money across our network.
 
 
 The millions of passengers who have chosen to fly with Air Arabia have helped us make a difference and set a mark in the aviation industry internationally. Air Arabia is the first publicly listed airline in the region providing the carrier an independent path to growth and profitability.
 
 
 Air Arabia is not only committed to providing affordable air travel but is also dedicated to uplifting the lives of those who are less fortunate. Taking responsibility and lead on social needs of local and international communities has been part of our success.
 
 
 
 Job Purpose
 
 
 
 The OCC Duty Manager plays a central role in overseeing and coordinating the activities of multiple operational teams, ensuring the smooth and efficient operation of the Integrated Operations Control Centre (IOCC) during their assigned shift. They are responsible for monitoring flight status, identifying potential disruptions, implementing contingency plans, and making informed decisions to optimize operational efficiency, customer satisfaction, and cost-effectiveness in a multi-hub, multi-airline business model.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Executes all Operational Control Center (OCC) tasks for flights within the Daily Flight Schedule during assigned duty periods, maintaining a proactive approach to operational excellence.
 </li>
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 Acts as a focal point for resolving operational issues and conflicts that may arise within the IOCC during the assigned shift. Makes decisions to resolve disputes, coordinate solutions, and maintain a smooth flow of operations.
 </li>
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 Manages the entirety of the company's flight schedules, handling all operational facets with precision and foresight.
 </li>
 <li>
 Proactively organizes rerouting, rescheduling, or cancellation of flights, addressing both operational and commercial considerations, to optimize efficiency.
 </li>
 <li>
 Communicates and collaborates with IOCC management and other departments, addressing facility inadequacies that may disrupt scheduled flights, prioritizing safety and operational continuity.
 </li>
 <li>
 Takes the lead in initiating and monitoring emergencies, incidents, and accident responses, ensuring a swift and effective resolution.
 </li>
 <li>
 Reports accidents and incidents promptly to IOCC management, facilitating a comprehensive and transparent response.
 </li>
 <li>
 Exercises operational decision-making to restore operations during abnormal situations, conducting short delay analyses, aircraft and crew re-scheduling, diversions, and managing challenges such as adverse weather conditions, technical malfunctions, medical emergencies, and security threats.
 </li>
 <li>
 Monitors and processes incoming messages from relevant authorities in the countries where the airline operates, ensuring compliance with operational regulations.
 </li>
 <li>
 Monitors flight status and real-time operational data to identify potential disruptions, delays, or cancellations. Identify potential issues and develop contingency plans to minimize disruptions, maintain operational integrity, and protect the airline's reputation.
 </li>
 <li>
 Oversee the allocation of operational resources, including aircraft, crew, and ground equipment. Make decisions regarding resource utilization, ensuring the right resources are deployed at the right time to optimize efficiency and minimize costs.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 <ul>
 <li>
 Ensures clear &amp; timely communication and collaboration with stakeholders across the organization, and external parties including airport authorities, air traffic control, and ground handling partners, to facilitate prompt and coordinated responses, maintain smooth operations and resolve any issues that may arise.
 </li>
 <li>
 Continuously monitor fuel consumption and implement fuel-saving measures, optimize flight routes, altitudes, and procedures, balancing cost-effectiveness with safety and efficiency considerations.
 </li>
 <li>
 Analyzes operational data and identify trends to suggest improvements, optimize processes, and enhance cost-effectiveness.
 </li>
 <li>
 Documents operational incidents, disruptions, and decisions made during the shift, maintaining accurate and comprehensive records for future reference and analysis.
 </li>
 <li>
 Ensures adherence to all applicable aviation regulations and safety standards while maintaining operational efficiency. Prioritizes the safety and well-being of passengers, crew, and ground staff while making informed decisions to minimize disruptions and delays.
 </li>
 <li>
 Contributes to building a conducive working environment that is performance driven, engaged, and committed.
 
 
 </li>
 </ul>
 
 People Management
 
 
 
 <ul>
 <li>
 Provides direction, coaching and guidance to team members for their career and professional development.
 </li>
 <li>
 Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team.
 </li>
 <li>
 Ensures people management responsibilities are handled effectively in line with company procedures.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 A bachelor's degree in aerospace, engineering, aviation operations, or a related field is required.
 </li>
 <li>
 Knowledge of emergency response protocols and procedures, including incident and accident management in the airline context.
 </li>
 <li>
 Understanding of meteorological principles and the ability to interpret weather forecasts and reports to make informed operational decisions.
 </li>
 <li>
 Familiarity with navigational systems and technologies used in aviation for route planning, navigation, and communication.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and relevant aviation software, including crew management systems, flight planning tools, and operational data analysis.
 </li>
 <li>
 In-depth knowledge of national and international aviation regulations governing flight operations, safety, and compliance in a multi-hub, multi-airline environment.
 </li>
 <li>
 Knowledge of communication protocols within the aviation industry, including interactions with air traffic control, ground services, and other stakeholders.
 </li>
 <li>
 Crisis Management: Understanding of crisis management principles and the ability to lead and coordinate responses to critical incidents.
 </li>
 <li>
 Familiarity with decision-making frameworks and analytical tools for assessing and making critical decisions in time-sensitive situations.
 </li>
 <li>
 Knowledge of global geography, airspace structures, and airport infrastructure to facilitate effective flight planning and management.
 </li>
 <li>
 Understanding of aerospace industry operations, including flight planning, scheduling, crew management, and aircraft performance.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 10+ years of progressive working experience in airline operations of which a minimum of 3 years&rsquo; experience in management role, preferably in a multi-hub, multi airline environment.
 </li>
 <li>
 Ability to identify and assess operational risks, implementing strategies to mitigate potential issues and ensuring a proactive approach to risk management
 </li>
 </ul>
</div>

OCC Duty Manager

EmiraTalent

NEW JOB Were HIRING! Call Centre TEAM LEAD / MANAGER Sharjah : Our client a leading IT & Security leader who provides premier management technical and professional services in the fields of Information Technology and Security Systems to help clients successfully manage complex businesses projects and facilities is looking to speak with Call Centre professionals that are considering a move. Role Objective Overseeing and leading the day day operations to ensure they meet or exceed performance and service quality goals; this role involves managing a team of call centre agents and the Site Support Team. You will be responsible for implementing strategies aimed at enhancing customer service operational efficiency and staff development. In addition you will be expected to act as a bridge between the client and internal cross functional teams serving as the point of contact for all EPM related concerns. Key Responsibilities / Accountabilities <ul> <li>Lead mentor and motivate a call centre and site support team fostering a positive and productive work environment.</li> <li>Set performance goals and expectations for the team and provide ongoing feedback and coaching to ensure targets are met.</li> <li>Implement quality assurance programs and performance improvement plans to enhance the quality of customer interactions.</li> <li>Plan and manage staffing levels, schedules and workforce allocation to meet service level agreements (SLA) and operational requirements.</li> <li>Develop and deliver periodic internal training programs for call centre agents focusing on product knowledge, customer service skills and call handling techniques.</li> <li>Develop and deliver periodic internal training programs for the Site Support Team to enable them to better perform their job onsite.</li> <li>Implement cost saving measures while maintaining high quality service.</li> <li>Use data driven insights to make informed decisions and implement strategies.</li> <li>Stay current with call centre technologies and trends to optimize operations.</li> <li>Ensure that all customer interactions are handled professionally and in a manner that consistently delivers exceptional service.</li> <li>Preparing ad hoc reports to management and customer whenever required.</li> <li>Managing and updating stock inventory.</li> <li>Working with individuals or teams from different functional areas or departments together to achieve common goals and objectives.</li> <li>Maintaining strict confidentiality.</li> <li>Perform additional responsibilities that may be added from time to time depending on organizational requirements.</li> </ul> Qualifications Required Experience: Manager

Call Centre Team LeadManager

Alef Group

<div>
 
 
 About:
 
 
 
 Alef Group is a pioneer in developing premier lifestyle communities, destinations, and experiences through investment and strategic joint ventures, is seeking self-driven, dynamic, and results-oriented
 
 Assistant Manager - Sales
 
 from a Real Estate Developer environment to join our vibrant team in Sharjah.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The ideal candidate will be responsible for identifying and aggressively pursuing new sales opportunities, leading negotiations, closing deals, and ensuring outstanding client satisfaction. Furthermore, the role involves conducting thorough research on property listings, providing expert consultation to prospective clients, accompanying them to property sites, discussing sales terms, and preparing comprehensive real estate contracts.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Develop and execute sales strategies to attract investors and buyers, driving revenue growth.
 </li>
 <li>
 Take full ownership of achieving and exceeding sales targets.
 </li>
 <li>
 Build and nurture relationships with high-net-worth individuals (HNWIs) and investors to generate long-term business opportunities.
 </li>
 <li>
 Conduct client meetings to present real estate opportunities and address investment needs.
 </li>
 <li>
 Understand client preferences and requirements to recommend suitable properties.
 </li>
 <li>
 Guide buyers through property visits and inspections, providing expert insights on value and suitability.
 </li>
 <li>
 Oversee deal closings, ensuring seamless document signing and fund disbursement.
 </li>
 <li>
 Stay updated on market trends to identify potential investors and secure brokerage deals.
 </li>
 <li>
 Maintain high performance standards to ensure efficiency and accountability.
 </li>
 <li>
 Foster open communication with team members and other departments to streamline operations.
 </li>
 <li>
 Analyse sales data and prepare reports for management to support strategic decision-making.
 </li>
 <li>
 Collaborate with the customer affairs team to enhance client support and satisfaction.
 </li>
 <li>
 Represent the company in special promotions, sales exhibitions, and industry events.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications, Work Experience, and Skills Required:
 
 
 
 
 
 
 
 Educational Qualifications:
 
 
 <ul>
 <li>
 Must have a Diploma /Bachelor's degree in business administration/management, or equivalent.
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 Minimum of 5+ years of real estate sales (Residential real estate sales experience preferred).
 </li>
 <li>
 Strong track record of sales success and leadership in a real estate developer environment.
 </li>
 <li>
 Extensive experience and thorough understanding of the GCC and UAE real estate market.
 </li>
 </ul>
 
 
 
 
 
 Skills required:
 
 
 <ul>
 <li>
 Able to maintain strong relationships with internal and external stakeholders.
 </li>
 <li>
 Excellent negotiation, communication, and presentation skills.
 </li>
 <li>
 Proactive, results-driven leader who thrives in a fast-paced environment.
 </li>
 <li>
 Exceptional interpersonal and collaboration skills.
 </li>
 </ul>
</div>

Assistant Manager - Sales

HBF NETWORKS

Job TitleBusiness Development Manager &ndash; ITAD (IT Asset Disposition)LocationSharjah, UAE (with local &amp; regional travel)Job TypeFull-timeJob SummaryWe are seeking an experienced ITAD Business Development Manager who can actively bring new business, build long-term client relationships, and grow revenue in IT Asset Disposition, secure data destruction, and electronics recycling services. The ideal candidate will have strong industry connections and a proven track record in selling ITAD services to corporates, data centers, banks, government entities, and enterprises.Key ResponsibilitiesBusiness Development &amp; Sales<ul><li>Identify, develop, and close new ITAD business opportunities</li><li>Generate leads for secure data destruction, hard drive shredding, e-waste recycling, and asset recovery</li><li>Build relationships with CIOs, IT Managers, Procurement Heads, Compliance Officers, and Sustainability teams</li><li>Prepare proposals, quotations, and service agreements</li><li>Achieve and exceed assigned sales targets and KPIs</li></ul>Client &amp; Account Management<ul><li>Maintain strong relationships with existing customers to ensure repeat business</li><li>Conduct client meetings, site visits, and presentations</li><li>Coordinate with operations to ensure smooth project execution</li><li>Act as the single point of contact for key accounts</li></ul>Market &amp; Compliance Awareness<ul><li>Stay updated on ITAD standards and compliance requirements (R2, ISO 14001, ISO 27001, NAID AAA &ndash; preferred)</li><li>Understand UAE environmental regulations and data protection expectations</li><li>Track competitor activity and market trends</li></ul>Reporting &amp; Coordination<ul><li>Maintain CRM records, sales pipeline, and forecasts</li><li>Provide regular sales reports to management</li><li>Work closely with operations, logistics, and compliance teams</li></ul>Required Experience &amp; SkillsMandatory<ul><li>3&ndash;7 years experience in ITAD, e-waste recycling, or data destruction sales</li><li>Proven ability to bring business independently</li><li>Strong network within corporate, banking, government, or data center sectors</li><li>Excellent communication, negotiation, and presentation skills</li><li>Valid UAE driving license</li></ul>Preferred<ul><li>Experience selling on-site data shredding services</li><li>Knowledge of R2 / ISO / NAID standards</li><li>Experience in sustainability, ESG, or circular economy projects</li><li>Existing customer portfolio in UAE or GCC</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary (based on experience)</li><li>Attractive commission / incentive structure</li><li>Travel &amp; business expenses covered</li><li>Opportunity to grow with a certified and expanding ITAD company</li></ul>How to ApplyInterested candidates may send their CV along with a brief summary of existing ITAD sales experience and client portfolio.Job Type: Full-time

Business Development Manager – ITAD (IT Asset Disposition)

Verify Buy Services

We are looking for a call center agent for our vehicle testing company. As a call center agent, your primary role will be to handle inbound and outbound calls, provide information about our vehicle testing services, schedule appointments, and resolve customer inquiries or issues. You will play a crucial role in maintaining high levels of customer satisfaction and ensuring a smooth operation within our call center.Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat with professionalism and a positive attitude.</li><li>Manage and schedule vehicle testing appointments, ensuring efficient use of resources and optimal customer convenience.</li><li>Provide accurate and comprehensive information about the Company&rsquo;s services, procedures, and policies.</li><li>Address and resolve customer complaints or issues promptly and effectively, escalating complex cases to supervisors when necessary.</li><li>Maintain accurate records of customer interactions, transactions, and appointment details using our call center software.</li><li>Conduct follow-up calls to ensure customer satisfaction and address any further questions or concerns.</li><li>Adhere to company policies and procedures, as well as industry regulations, to ensure consistent service quality and compliance.</li></ul>Skills:<ul><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to handle multiple tasks and work effectively under pressure.</li><li>Proficiency in using call center software and Microsoft Office Suite.</li><li>Positive attitude with a strong commitment to customer service.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>Food Industry : 1 year (Required)</li><li>Tele sales: 2 years (Required)</li></ul>Location:<ul><li>Sharjah (Required)</li></ul>Work Location: In person

Telesales Agent

Explore 136+ Center manager in Sharjah this December. Find roles across top companies and apply now to boost your career.