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center manager

Polyglot Group

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 Company Description
 
 
 
 
 Polyglot Institute, founded in 1975, is one of the oldest and largest general training institutes in the region. Headquartered in Muscat, Oman, it has expanded to multiple locations across the country and achieved its international expansion goals by mid-2016. The institute offers diverse training programs, including Languages, Teacher Training, IT Studies, Engineering, University Studies, and Career Development. It is a certified center for Cambridge CELTA courses and serves as a test venue for IELTS and OET exams.
 
 
 
 
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 Role Description
 
 
 
 
 This is full time, on-site role based in Oman for a Center Manager at Polyglot Institute. The Center Manager will oversee daily operations, manage staff, ensure a high standard of customer service, and monitor training programs to ensure their alignment with organizational goals. Other responsibilities include implementing policies, handling budgets, maintaining compliance, and driving continuous improvement to keep up with industry standards and client expectations.
 
 
 
 
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 Qualifications
 
 
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 2&ndash;5 years of experience in education, administration, or center management
 
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 Experience in a private institute or coaching center preferred
 
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 Strong leadership, staff management, and organizational skills
 
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 Proven experience in managing educational or training centers
 
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 Excellent communication, planning, and problem-solving abilities
 
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 Familiarity with curriculum implementation and quality assurance practices in education
 
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 Bachelor&rsquo;s degree or higher in Education, Business Administration, or a related field
 
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 Ability to work effectively in a multicultural environment
 
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 Knowledge of the education sector in Oman and internationally is an advantage
 
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 Proficiency in Microsoft Office and general IT tools
 
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 Please share your CV at: hr.support@polyglot.org
 
 
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</div>

Center Manager

Baker Hughes

<div>
 
 Operations Manager- CWI
 
 
 
 Do you enjoy leading a team that provides a high-quality service for our customers?
 
 
 Do you love collaborating with teams to solve complex problems?
 
 
 
 Join our Team
 
 
 
 Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.
 
 
 
 Partner with the best
 
 
 
 As an Operation Manager- CWI, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long-term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.
 
 
 As an Operation Manager, you will be responsible for:
 
 
 
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 Ensuring compliance with intelligent Manage the Job Cycle (iMtJC) process
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 Maintaining communication with customers and on-time response on any Service Delivery items
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 Reviewing and verifying customer requirements and plans
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 Being Accountable for Resource planning, assignment, and utilization (S&amp;OP process)
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 Ensuring PL readiness (tools, people, process)
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 Holding SD &amp; Field team accountable for respective performance
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 Providing input into financial reporting, forecasting and pacing.
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 Working with Sales and Service Delivery Technical to provide operational advice related to technical planning.
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 Being responsible for inputting and managing the following within Job Center: Job Activity, Sales Orders, Job Orders, Field Personnel Demand, Management of Change, Customer Tickets.
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 Conducting job briefing during planning and debriefing after closing for every job/activity
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 Finalizing billing and ensure post-job and job completion deliveries
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 Communicating billing events to B&amp;C using the Job Center ticket.
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 Planning mid-range operation activity volume &amp; complexity forecast to align the correct resources for Service delivery flawless execution &amp; on-time delivery
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 Preparing with daily operational updates for their ongoing job activities as required
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 Reporting incidents and manage communication with customers and internal
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 Overseeing ongoing operations and provides direct support to the field personnel on location
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 Being responsible for Health, Safety &amp; Environment (HSE) performance, and compliance
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 Executing the HSE 5 fundamentals every day, every job, every task
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 Executing the 5 fundamentals of Service Delivery
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 Managing Service Delivery for an assigned area and portfolio of products and services
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 Delivering revenue and operating income objectives defined for their area of responsibility
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 Building and developing customer relationships to support the planning and service execution
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 Interacting with customer representative for preparation, execution and completion of all upcoming and ongoing job activities.
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 Using Job Center to comply with the intelligent Managing the Job Cycle (iMtJC) ensuring all job activities are executed in line with customer and Baker Hughes&rsquo; requirements.
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 Managing change as it occurs across the job cycle for both planned and unplanned events.
 
 
 
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 </ul>
 
 Fuel your passion
 
 
 
 To be successful in this role you need:
 
 
 
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 Have a bachelor&rsquo;s degree in engineering
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 Have 10 years of significant and relevant experience in Liner Hanger, Completion &amp; Wellbore Intervention
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 Have experience in position of supervision / coordination of Liner Hanger, Open hole, Cased hole completions &amp; wellbore intervention.
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 Have high technical / operational knowledge including P&amp;L responsibilities.
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 Have experience in On-shore and Off-Shore operations and willingness to travel
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 Demonstrate Intermediate / Advanced spoken and written English
 
 
 
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 Work in a way that works for you
 
 
 
 We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
 
 
 
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 Working flexible hours - flexing the times you work in the day
 
 
 
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 Working with us
 
 
 
 Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 
 
 
 Working for you
 
 
 
 Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
 
 
 
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 Contemporary work-life balance policies and wellbeing activities
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 Comprehensive private medical care options
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 Safety net of life insurance and disability programs
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 Tailored financial programs
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 Additional elected or voluntary benefits
 
 
 
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 Work Location
 
 
 
 The role is based in Baker Hughes Muscat requiring daily interaction with Operations and AMO team based in Workshop base/s and any other remote locations in Oman. Also requires close supervision and coordination with Field team which includes frequently visiting workshop base/s &amp; rig locations as per business needs. Baker Hughes CWI base is currently located in Fahud.
 
 
 
 About Us:
 
 
 
 We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.
 
 
 
 Join Us:
 
 
 
 Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward.
 
 
 Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 
 R150679
 
</div>

Operations Manager

Smart Vision Technical Services

Job SummaryWe are seeking a highly driven and entrepreneurial Business Development Manager to establish, develop, and independently manage a pharmaceutical medicine distribution business. The role requires end-to-end responsibility, including market entry, channel development, regulatory coordination, sales growth, and operational oversight.The ideal candidate will function as a profit center head, capable of building the business from the ground up with minimal supervision.Key ResponsibilitiesBusiness Setup &amp; Market Development<ul><li>Establish pharmaceutical distribution operations from inception.</li><li>Identify market opportunities, product segments, and high-potential territories.</li><li>Conduct market research on competitors, pricing, and demand trends.</li><li>Develop short-term and long-term business strategies and revenue plans.</li></ul>Channel &amp; Client Development<ul><li>Appoint and manage distributors, stockists, wholesalers, and retail pharmacy networks.</li><li>Build strong relationships with hospitals, clinics, doctors, and pharmacy chains.</li><li>Negotiate commercial terms, margins, and supply agreements.</li><li>Ensure timely onboarding and performance monitoring of channel partners.</li></ul>OEM / Manufacturer Coordination<ul><li>Liaise with pharmaceutical manufacturers and principals.</li><li>Negotiate pricing, discounts, credit terms, and promotional support.</li><li>Coordinate product availability, launches, and stock planning.</li></ul>Sales &amp; Revenue Management<ul><li>Drive primary and secondary sales growth across assigned regions.</li><li>Set sales targets and ensure achievement through effective execution.</li><li>Monitor receivables, credit control, and cash flow.</li><li>Prepare sales forecasts, MIS reports, and profitability analysis.</li></ul>Operations &amp; Compliance Oversight<ul><li>Coordinate drug licensing, regulatory approvals, and compliance with local pharma laws.</li><li>Ensure GDP (Good Distribution Practices) compliance and proper storage conditions.</li><li>Oversee logistics, inventory management, expiry control, and returns.</li><li>Implement SOPs for sales, operations, and compliance.</li></ul>Team Building &amp; Leadership<ul><li>Recruit, train, and manage sales and operations staff as the business grows.</li><li>Set KPIs and conduct performance reviews.</li><li>Build a high-performance, compliance-driven culture.</li></ul>Key Skills &amp; Competencies<ul><li>Strong entrepreneurial mindset with hands-on execution ability.</li><li>Excellent negotiation, relationship management, and communication skills.</li><li>In-depth understanding of pharmaceutical distribution channels.</li><li>Strong commercial acumen and financial understanding.</li><li>Ability to work independently with minimal supervision.</li><li>Result-oriented and accountable for P&amp;L.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Pharmacy, Life Sciences, Business, or related field (preferred).</li><li>8&ndash;12 years of experience in pharmaceutical sales / distribution / business development.</li><li>Proven experience in setting up or expanding a pharma distribution network.</li><li>Existing network with stockists, pharmacies, and manufacturers is a strong advantage.</li></ul>Reporting ToBusiness OwnerCompensation<ul><li>Competitive fixed salary</li><li>Performance-linked incentives</li><li>Growth opportunity to lead and scale the business vertically</li></ul>Job Type: Full-timePay: RO800.000 - RO1,500.000 per month

Business Development Manager – Pharmaceutical Distribution

Minor Hotels

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 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 In this role you are a key ambassador for the hotel and the brand, and will work with your team to create one of the most powerful first impressions for our guests. You will need a friendly outgoing personality, and will be an information provider, diplomat, salesperson and hotel representative, all of which needs to be carried out with the utmost politeness, efficiency, and friendliness. You must remain up-to-date with current knowledge about all the hotel products, services and facilities including; room types and rates, food and beverage outlets and promotions, spa and health club offerings. You will ensure that you and the team are fully compliant with all brand standards and Front Office Standard Operating Procedures. You will ensure that all guests are enjoying a positive and memorable experience.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; College diploma in hotel management or related field.
 
 
 &bull; Previous experience as an Guest Service Centre Supervisor in Front Office.
 
 
 &bull; Excellent oral communication skills.
 
 
 &bull; Experience with Front Office systems.
 
 
 &bull; Fluent in English, both written and spoken.
 
 
 
</div>

Senior Guest Service Centre Manager

Al Ghafa Service Center

Position: Data Entry Executive Location: Al Qurum, Muscat, Oman Company: Al Ghafa Service Center SPC (Sanad Service Center) Salary: Starting from OMR 325/-Job Summary: Join Al Ghafa as a Data Entry Executive, where you will provide exceptional service by collecting and entering essential customer data into government databases for various applications, such as visas, work permits, and licenses. This role demands precision, attention to detail, and proficiency in government procedures.Responsibilities:<ul><li>Assist customers with inquiries and guidance on government processes.</li><li>Accurately enter data from documents like identity cards and passports.</li><li>Process applications for permits, licenses, visas, tenancy agreements, and more.</li><li>Conduct data verification, address errors, and ensure information integrity.</li><li>Perform database searches and data backups to secure information.</li></ul>Preferred Experience:<ul><li>2 years, preferably in retail or customer service.</li></ul>Shifts:<ul><li>Morning: 8:30 AM &ndash; 5:30 PM</li><li>Night: 1:00 PM &ndash; 10:00 PM</li></ul>Shifts alternate weekly.To Apply: Please email your resume to sanad@al-ghafa.com, using &quot;2025/12/29/AGS/DEE&quot; as the subject line.In your email, answer this question: &quot;Who is the minister of Tourism?&quot;This position is ideal for motivated individuals skilled in data entry and eager to work in a structured environment with opportunities to gain insight into Omani government procedures.Job Type: Full-timePay: RO335.000 per monthExperience:<ul><li>retail or customer service: 2 years (Preferred)</li></ul>

(Omani Nationals Only) Data Entry Executive

Mubashir Consultants

Diesel Mechanic for JCB excavator and Heavy machineries /Earthmoving Repairs Repair work at our service centreSalary : 270 OMRFood: 30 OMRaccommodationduty : 10 hrslocation : Sohar Service CenterAge: 22 - 45Yearsjoining ticket form CandidateVisa availableService charge is applicalbleSend me you cv and gamaca medicalwhatsapp: +968 79984541Email: mubashirmanpoweroman@gmail.comJob Type: Full-timePay: Up to RO240.000 per month

Diesel Mechanic for JCB excavator and Heavy machineries /Earthmoving Repairs

MedNet Global Healthcare Solutions LLC

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 As a member of Munich Re the MedNet Group is a leading Third-Party Administrator across the MEA region. We are currently seeking to hire a &ldquo;Officer &ndash; Complaint Management&rdquo;. The job holder primary responsibility is to handle customers&rsquo; complaints and ensure their timely resolution. The role involves investigation of complaints, addressing customer complaints effectively and implementing appropriate solutions to ensure customer satisfaction.
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 Your Role:
 
 
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 Handle customers complaints from both digital channels and walk-in members: accurate log, in-depth investigation, root cause analysis, deployment of actionable action plan, member update and member timely resolution.
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 Ensure to gather the relevant information with other departments to resolve the complaints effectively and maintain accurate and up-to-date records.
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 Support in collecting data, generate regular reports and provide an in-depth knowledge of the systems and tools.
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 Analyze generated reports providing any trend and recurring issue requiring attention from management to improve overall customer experience.
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 Ensure customer satisfaction by providing prompt and professional acknowledgment, update (or holding/extension) and resolution.
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 Ensure each step of the process is met within the agreed timelines, reflected in the relevant systems and tools and aligned with the company policies and procedures.
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 Collaborate with cross-functional departments to develop and implement necessary actions for complaints resolution as well to implement initiatives that enhance customer satisfaction, prevent complaints reoccurrence and minimize the number of received complaints.
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 Provide any requested information and report accurately and in a timely manner to the clients.
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 Your profile:
 
 
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 Bachelor&rsquo;s degree in relevant field (customer service, business administration, communication) or equivalent work experience.
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 5 years of experience in Contact Center environment (Inbound, outbound, emails &amp; chat) in which 3+ years of previous experience in customer service complaint handling in healthcare and/or insurance industry preferrable.
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 Excel proficiency in using standard office software (Microsoft office studio)
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 Health Insurance industry / market knowledge.
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 Knowledge related to medical terminology would be a plus.
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 Strong interpersonal and communication skills.
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 Excellent knowledge of MS office and Computer literacy.
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 People management skills &amp; Customer Oriented.
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 Complaint management skill &amp; Problem solving.
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 Data Analytics (understand Contact Center KPIs, reporting &amp; analysis).
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 *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunities employer.
 
 
 
 
</div>

Officer – Complaint Management

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