project manager

senior project manager

planning manager

assistant project manager

contracts manager

change management lead

Chalhoub Group

What you'll be doing Transform Chalhoub is our ambitious 4-year business transformation program, designed to help the Group realize its long-term ambition: To become the leading hybrid luxury retailer in the region where innovation, operational excellence, and human-centric experiences converge. Through Transform Chalhoub, we are modernizing our core business functions Planning, Payroll, HR, Finance, Omnichannel, B2B Distribution, and Logistics simplifying the way we operate, and empowering our people to work smarter, collaborate seamlessly, and deliver exceptional experiences at every touchpoint. All of this is powered by two key technologies: SAP and Blue Yonder. As part of the Change Management team, you will be in charge of driving awareness, understanding, and adoption across the organization. You will help translate complex transformation initiatives into clear, connected, and engaging experiences for our people. Your responsibilities will include the below: 
<ul>
<li> Change Impact Assessment: Analyze and document how the new processes will impact ways of working across functions (Planning, Payroll, HR, Finance, Omnichannel, B2B Distribution, and Logistics); consolidate insights across workstreams to inform transition and adoption plans.</li>
</ul> <ul>
<li> Communications &amp; Engagement: Support the rollout of the Group-wide change and engagement strategy; develop communications, leadership messages, and release-based communications, that connect changes to the wider transformation story, to build awareness, engagement and readiness for go live.</li>
</ul> <ul>
<li> Training &amp; Capability Building: Work closely with the training team to ensure training content reflects the new ways of working.</li>
</ul> <ul>
<li> Change Readiness &amp; Adoption: Contribute to readiness assessments, activation index tracking, and post-go live adoption measurement. Analyze sentiment, feedback from the change network to identify where reinforcement or refresher training is needed. </li>
</ul> <ul>
<li> Stakeholder &amp; Change Network Support: Engage with business leads, super users, and local change agents to cascade messages, gather feedback, and champion adoption during the different phase of the program.</li>
</ul>
 What you ll need to succeed <ul>
<li>You have a strong background in change management, ideally within complex retail or consumer goods organizations. Experience in leading change within tech transformation projects is particularly valued.</li>
<li>You have previous GCC experience, which is considered a plus.</li>
<li>You are familiar with SAP/S4HANA and Blue Yonder; exposure to these systems is an advantage.</li>
<li>You hold a Prosci certification or equivalent, which is considered a plus.</li>
<li>You demonstrate excellent verbal and written communication skills, with fluency in Arabic considered an advantage.</li>
<li>You have a proven ability to coordinate multiple workstreams and engage diverse stakeholders in a fast-paced, evolving environment.</li>
<li>You are analytical, structured, and collaborative, with the confidence to challenge the status quo constructively.</li>
</ul>

Change Management Lead

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Transform Chalhoub is our ambitious 4-year business transformation program, designed to help the Group realize its long-term ambition: To become the leading hybrid luxury retailer in the region where innovation, operational excellence, and human-centric experiences converge.
Through Transform Chalhoub, we are modernizing our core business functions &mdash; Planning, Payroll, HR, Finance, Omnichannel, B2B Distribution, and Logistics &mdash; simplifying the way we operate, and empowering our people to work smarter, collaborate seamlessly, and deliver exceptional experiences at every touchpoint. All of this is powered by two key technologies: SAP and Blue Yonder.
As part of the Change Management team, you will be in charge of driving awareness, understanding, and adoption across the organization. You will help translate complex transformation initiatives into clear, connected, and engaging experiences for our people.
Your responsibilities will include the below: 
<ul><li>Change Impact Assessment: Analyze and document how the new processes will impact ways of working across functions (Planning, Payroll, HR, Finance, Omnichannel, B2B Distribution, and Logistics); consolidate insights across workstreams to inform transition and adoption plans.</li>
</ul><ul><li>Communications &amp; Engagement: Support the rollout of the Group-wide change and engagement strategy; develop communications, leadership messages, and release-based communications, that connect changes to the wider transformation story, to build awareness, engagement and readiness for go live.</li>
</ul><ul><li>Training &amp; Capability Building: Work closely with the training team to ensure training content reflects the new ways of working.</li>
</ul><ul><li>Change Readiness &amp; Adoption: Contribute to readiness assessments, activation index tracking, and post-go live adoption measurement. Analyze sentiment, feedback from the change network to identify where reinforcement or refresher training is needed.
</li></ul><ul><li>Stakeholder &amp; Change Network Support: Engage with business leads, super users, and local change agents to cascade messages, gather feedback, and champion adoption during the different phase of the program.</li>
</ul>
What you&rsquo;ll need to succeed
<ul><li>You have a strong background in change management, ideally within complex retail or consumer goods organizations. Experience in leading change within tech transformation projects is particularly valued.</li>
<li>You have previous GCC experience, which is considered a plus.</li>
<li>You are familiar with SAP/S4HANA and Blue Yonder; exposure to these systems is an advantage.</li>
<li>You hold a Prosci certification or equivalent, which is considered a plus.</li>
<li>You demonstrate excellent verbal and written communication skills, with fluency in Arabic considered an advantage.</li>
<li>You have a proven ability to coordinate multiple workstreams and engage diverse stakeholders in a fast-paced, evolving environment.</li>
<li>You are analytical, structured, and collaborative, with the confidence to challenge the status quo constructively.</li>
</ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Change Management Lead - Transformation

INSPIRE EXHILARATE DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse - the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people at heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing Transform Chalhoub is our ambitious 4-year business transformation program, designed to help the Group realize its long term ambition: To become the leading hybrid luxury retailer in the region where innovation, operational excellence, and human centric experiences converge. Through Transform Chalhoub, we are modernizing our core business functions - Planning, Payroll, HR, Finance, Omnichannel, B2B Distribution, and Logistics - simplifying the way we operate, and empowering our people to work smarter, collaborate seamlessly, and deliver exceptional experiences at every touchpoint. All of this is powered by two key technologies: SAP and Blue Yonder. As part of the Change Management team, you will be in charge of driving awareness, understanding, and adoption across the organization. You will help translate complex transformation initiatives into clear, connected, and engaging experiences for our people. Your responsibilities will include the below: <ul> <li>Change Impact Assessment: Analyze and document how the new processes will impact ways of working across functions (Planning, Payroll, HR, Finance, Omnichannel, B2B Distribution, and Logistics); consolidate insights across workstreams to inform transition and adoption plans.</li> <li>Communications & Engagement: Support the rollout of the Group wide change and engagement strategy; develop communications, leadership messages, and release based communications, that connect changes to the wider transformation story, to build awareness, engagement and readiness for go live.</li> <li>Training & Capability Building: Work closely with the training team to ensure training content reflects the new ways of working.</li> <li>Change Readiness & Adoption: Contribute to readiness assessments, activation index tracking, and post go live adoption measurement. Analyze sentiment, feedback from the change network to identify where reinforcement or refresher training is needed.</li> <li>Stakeholder & Change Network Support: Engage with business leads, super users, and local change agents to cascade messages, gather feedback, and champion adoption during the different phase of the program.</li> </ul> What you'll need to succeed <ul> <li>You have a strong background in change management, ideally within complex retail or consumer goods organizations. Experience in leading change within tech transformation projects is particularly valued.</li> <li>You have previous GCC experience, which is considered a plus.</li> <li>You are familiar with SAP/S4HANA and Blue Yonder; exposure to these systems is an advantage.</li> <li>You hold a Prosci certification or equivalent, which is considered a plus.</li> <li>You demonstrate excellent verbal and written communication skills, with fluency in Arabic considered an advantage.</li> <li>You have a proven ability to coordinate multiple workstreams and engage diverse stakeholders in a fast paced, evolving environment.</li> <li>You are analytical, structured, and collaborative, with the confidence to challenge the status quo constructively.</li> </ul> What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.<img src="https://www.jobg8.com/Tracking.aspx?fWvNQADmqkv4i5Nv8QVAMTEz5hvPfLdVb" width="0" height="0" />

Khazna Data Centers

<div>
 
 
 Khazna was founded in 2012 and has grown rapidly into becoming the leading and trusted wholesale Data Center provider in the Middle East and North Africa region. Through our Data Centers, we provide industry benchmark levels of power supply and cooling services to better serve the growing need for data center operations in the UAE and wider region.
 
 
 
 
 
 
 
 We are seeking a Data Center (DC) Operations Change Manager to lead the end-to-end change management process within our mission-critical data center environment.
 
 In this pivotal role, you will serve as the gatekeeper of operational stability, ensuring all changes align with ITIL best practices and organizational goals. You will be responsible for reviewing and assessing proposed changes, evaluating their risk and impact, and leading Change Advisory Board (CAB) meetings. Your oversight will be critical in ensuring that every modification supports business objectives while safeguarding uptime, security, and compliance.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 
 <ul>
 <li>
 Lead, mentor, and develop a distributed team of Site Change Engineers, setting performance goals and fostering professional growth.
 </li>
 <li>
 Standardize change-management practices across sites through training, coaching, and regular performance reviews.
 </li>
 <li>
 Validate and triage all change requests, ensuring completeness, accurate risk and impact analysis, and adherence to ITIL v4 standards.
 </li>
 <li>
 Classify changes (standard, normal, emergency), recommend approval paths, and confirm robust back-out plans.
 </li>
 <li>
 Schedule and facilitate weekly CAB meetings, setting agendas that align customer demands with operational resilience.
 </li>
 <li>
 Present major and high-risk change proposals&mdash;supported by data, impact assessments, and mitigation plans&mdash;to stakeholders for decision.
 </li>
 <li>
 Document CAB decisions, action items, and follow-up tasks in the change-management system.
 </li>
 <li>
 Own and refine the Change Management policy, workflows, templates, and tools in alignment with ITIL and audit requirements.
 </li>
 <li>
 Track metrics (success rates, unauthorized changes, rollback incidents) and deliver performance reports to senior leadership.
 </li>
 <li>
 Identify process bottlenecks and lead initiatives to accelerate change lifecycles and improve change quality.
 </li>
 <li>
 Act as the change-governance single point of accountability, liaising with Operations, Engineering, Security, Compliance, and third-party vendors.
 </li>
 <li>
 Communicate planned changes, maintenance windows, and post-implementation reviews to all impacted teams.
 </li>
 <li>
 Maintain an accurate Change Management database, ensuring CMDB entries reflect approved changes and configuration item relationships.
 </li>
 <li>
 Produce weekly and monthly change-performance dashboards, highlighting trends, risks, and opportunities for improvement.
 </li>
 <li>
 Lead post-implementation reviews (PIRs) for failed or emergency changes, driving root-cause analysis and corrective actions.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology, Engineering, or a related discipline.
 </li>
 <li>
 Minimum 5 years in ITIL-based Change Management, including at least 2 years in a data center or critical-infrastructure setting.
 </li>
 <li>
 ITIL Foundation v4 certification required; Practitioner or higher preferred.
 </li>
 <li>
 Proven experience leading a multidisciplinary CAB and managing geographically dispersed teams.
 </li>
 <li>
 Hands-on with ITSM platforms (ServiceNow, Cherwell, BMC Remedy) and Change Management modules.
 </li>
 </ul>
 
 
 
 
 
 Additional Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Strong analytical skills to identify and mitigate reliability risks.
 </li>
 <li>
 Effective stakeholder management to collaborate with Operations, Engineering, and Asset Management teams.
 </li>
 <li>
 Ability to drive a reliability-focused culture through training, knowledge sharing and process optimization.
 </li>
 <li>
 Strong communication and reporting skills for conveying risk insights to senior leadership.
 </li>
 </ul>
 
 
</div>

Manager - Change Management

RAKBANK

<div>
 
 At
 
 RAKBANK
 
 , we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank &ndash; we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.
 
 
 
 
 
 As the Assistant Manager of the Remittance Unit, you&rsquo;ll be at the heart of our global payment ecosystem&mdash;leading seamless end-to-end processing and orchestrating high-impact operations and projects across both onshore and offshore teams. This role is pivotal in ensuring business-as-usual excellence while championing innovation in change management, testing, and regulatory compliance within the payments domain.
 
 
 
 
 
 With deep expertise in ISO20022 standards and industry-recognized certifications, you&rsquo;ll be the go-to authority for delivering precision, reliability, and top-tier service to internal stakeholders and external clients alike. Your leadership will shape the future of payment operations, driving efficiency, integrity, and continuous improvement every step of the way.
 
 
 
 
 
 Join us in co-creating the future of RAKBANK!
 
 
 
 
 
 
 
 What You Will Be Doing:
 
 
 
 
 
 
 <ul>
 <li>
 Lead and manage SWIFT payment processing operations, ensuring accuracy, timeliness, and compliance.
 </li>
 <li>
 Drive and support payment-related projects, including system upgrades, regulatory implementations, and process enhancements.
 </li>
 <li>
 Perform testing and contribute towards change management activities within the payments domain, ensuring minimal disruption to BAU.
 </li>
 <li>
 Collaborate with technology and business teams to implement ISO20022 standards and other payment innovations.
 </li>
 <li>
 Manage onshore and offshore teams, ensuring resource optimization and service continuity.
 </li>
 <li>
 Generate ideas for continuous improvement and innovation to align the unit with global standards.
 </li>
 <li>
 Monitor key performance indicators and implement improvements to enhance operational efficiency.
 </li>
 <li>
 Ensure compliance with all relevant banking regulations and payment industry standards.
 </li>
 <li>
 Identify and mitigate operational risks, proposing and implementing effective solutions.
 </li>
 <li>
 Promote cross-functional learning and development to build a resilient and agile team.
 </li>
 <li>
 Leverage automation and digital tools to streamline payment operations and reduce manual errors.
 </li>
 </ul>
 
 
 
 
 
 
 What We Are Looking For:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in finance, Business Administration, Economics, or a related field.
 </li>
 <li>
 Professional certifications in payments (e.g., SWIFT Certified ISO20022 Payments Expert, CertPAY) are highly preferred.
 </li>
 <li>
 Minimum of 5&ndash;7 years of experience in payment operations, SWIFT processing, and project/change management within banking or financial services.
 </li>
 <li>
 Strong understanding of payment systems, regulatory frameworks, and industry standards.
 </li>
 <li>
 Proven track record in managing cross-functional teams and delivering complex payment projects.
 </li>
 </ul>
 
 
 
 
 
 
 What You Should Have:
 
 
 
 
 
 
 <ul>
 <li>
 In-depth understanding of SWIFT messaging formats and ISO20022 standards.
 </li>
 <li>
 Proven experience in managing payment-related projects and change initiatives.
 </li>
 <li>
 Strong knowledge of testing methodologies and change control processes in financial services.
 </li>
 <li>
 Familiarity with banking systems and payment platforms.
 </li>
 <li>
 Ability to optimize processes for accuracy, speed, and compliance.
 </li>
 <li>
 Experience in managing diverse teams across geographies, fostering collaboration and accountability.
 </li>
 <li>
 Exceptional interpersonal and stakeholder management skills.
 </li>
 <li>
 Commitment to delivering high-quality service and resolving issues promptly.
 </li>
 <li>
 Dedication to continuous professional growth and team capability building.
 </li>
 </ul>
 
 
 
 
 
 
 What&rsquo;s In It for You
 
 
 
 <ul>
 <li>
 Pay for performance culture (Competitive and performance-linked compensation)
 </li>
 <li>
 Diverse workforce and inclusive culture
 </li>
 <li>
 Career development and growth opportunities by design
 </li>
 <li>
 Work with the best minds in the field
 </li>
 <li>
 Get opportunities to bring your whole self to the organization and perform to your best.
 </li>
 </ul>
</div>

Assistant Manager - Customer Fulfilment (Remittances)

Al-Futtaim Automotive

Overview 3 weeks ago Be among the first 25 applicantsJob Requisition ID: 167269 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. The Role The Group AI Office Senior Change Manager will play a critical role in ensuring the successful implementation and uptake of AI initiatives across the Group, through a robust change and communication strategy. The primary responsibility is to work with stakeholders across Al-Futtaim's various business divisions and corporate functions to devise and implement change management plans and communications centred around AI initiatives, tools and resources to maximize adoption at the individual level in day-to-day work and to drive utilization by divisions and functions in their AI initiatives.The Senior Manager will work closely with the Group Chief AI Officer, the Executive Director of Technology & AI Strategy and the broader Group AI Office team to ensure change initiatives are strategically aligned and executed to plan to reach adoption and utilization goals, while ensuring buy-in and approval from relevant stakeholders so that the change objectives and value of AI can be fully realized for the Group. Key Elements Of The Role <ul><li>Plan and coordinate change management strategies and framework around adoption and utilization of AI across Al-Futtaim</li><li>Execute and own the overall delivery quality of Group AI change management initiatives, coordinating with internal and external teams to ensure change objectives are realized</li><li>Craft impactful & engaging change communications across formats and channels to drive engagement and adoption of AI across the Al-Futtaim Group</li><li>Collaborate and secure buy-in through stakeholder management across the Al-Futtaim Group</li><li>Assess change readiness and mitigate risks to change by pinpointing pockets of resistance and anticipating areas of concern</li></ul> What You Will Do Change Management Strategy & Planning<ul><li>Translate Group AI vision and strategy into change priorities and overall change management framework for AI for the Group</li><li>Formulate holistic change agenda and objectives for both the Group and Division/Corporate Function levels</li><li>Develop and implement change management strategies and plans to support the adoption of AI tools and resources both for individual employees as well as project teams/departments</li><li>Conduct impact analyses, assess change readiness, and identify/engage key stakeholders/employee Groups as required</li></ul>Change Management Execution<ul><li>Own execution and coordinate Group AI Office change initiatives including the development, syndication and approval from relevant change sponsors of actionable change deliverables, such as change communications plans, stakeholder engagement roadmaps, coaching & training plans, support channel & resource plans, and risk & resistance management plans</li><li>Develop and deliver a structured change communications approach for Group AI Office change priorities across internal channels (e.g., AFG Intranet, Viva Engage and Teams, company email)</li><li>In collaboration with Group communications team, craft compelling, creative, and engaging communications plans to Al-Futtaim employees, connecting the impact of AI to the overall strategic objectives of the Group, as well as to their daily work, skillsets & careers</li><li>Build relationships and secure buy-in across relevant stakeholders across the Group for the Group AI change agenda and specific change initiatives, including commitments for advocacy, organization structure & roles, and resources</li><li>Work proactively with internal and external stakeholders to identify opportunities to accelerate momentum of AI adoption and utilization across the Group and its employees</li></ul> Change Reporting <ul><li>Provide regular and efficient change-related reporting and insights into the performance of change communications and adoption of AI tools, resources and usage metrics across the Group</li><li>Prepare updates and reports on AI change initiatives and AI adoption across the Group to Group AI leadership team and other senior leadership meetings, as well as provide support for AI Governance Committee meetings & reports</li><li>Track, raise and act to mitigate risks related to the people & change impact of AI, e.g., concern from employees, points of concern & feedback from AI project teams</li></ul> Required Skills To Be Successful <ul><li>UAE National with 10+ years of change management experience, preferably in a technology-driven environment.</li><li>Strong stakeholder management & communication skills to drive AI adoption and engagement across the organization.</li><li>Certified in Change Management (e.g., Prosci, CCMP) with proven expertise in large-scale transformation initiatives.</li><li>Experience with Agile methodologies and the ability to assess change readiness, mitigate risks, and drive adoption.</li></ul> About The Team You will be reporting to Chief AI Officer What Equips You For The Role <ul><li>A business or technical degree from a reputable institute.</li><li>A minimum of 10 years of experience in change management, preferably in a technology-driven environment.</li><li>Proven experience in managing change in large, complex transformation initiatives.</li><li>Change management certification or designation (e.g., Prosci, CCMP).</li><li>Experience of driving meaningful change within large, complex organizations</li><li>Knowledge of Agile methodologies</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application. Seniority level <ul><li>Seniority level: Mid-Senior level</li></ul> Employment type <ul><li>Employment type: Full-time</li></ul> Job function <ul><li>Job function: Project Management and Information Technology</li><li>Industries: Motor Vehicle Manufacturing</li></ul><img src="https://www.jobg8.com/Tracking.aspx?cVAb9OF4hnpfvWl06gZAo2zpmBdgvxUUz" width="0" height="0" />

UAE National_Senior Change Manager Group Tech & Dig Platforms Corporate Services

The First Group

<div>
<div>
<div>
 Key Responsibilities 
 AI Strategy &amp; Leadership 
 Define and lead TFG s enterprise AI strategy, aligned with business priorities.
 Identify high-value AI opportunities across marketing, sales, finance, operations, and customer experience.
 Partner with senior leadership to integrate AI into decision-making and innovation planning.
 Build AI readiness, including data governance, tool selection, security, and business case development.
 Implementation &amp; Adoption 
 Collaborate with department heads to translate workflows and challenges into actionable AI solutions.
 Deliver initiatives that improve efficiency, reduce costs, and optimize guest and customer experiences.
 Promote adoption by embedding AI into day-to-day processes and ensuring consistency across departments.
 Technology &amp; Vendor Management 
 Oversee end-to-end delivery of AI initiatives: planning, budgeting, execution, and operationalization.
 Ensure solutions meet TFG s security, compliance, and performance standards.
 Stay ahead of emerging technologies, vendors, and innovation opportunities.
Performance &amp; Continuous Improvement
 Define, track, and report AI performance metrics to leadership.
 Capture lessons learned and drive ongoing optimization.
 Stay current on AI/ML trends and translate them into business opportunities.
 Change Management &amp; Culture 
 Foster AI literacy across TFG through workshops, training, and mentoring.
 Act as a bridge between technical teams and business stakeholders.
 Build an internal network of AI champions to sustain momentum and adoption.
</div>
</div>
</div>

Director - AI Transformation

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UAE National_Senior Change Manager Group Tech & Dig Platforms Corporate Services

Director - AI Transformation