project manager

construction manager

assistant project manager

it project manager

handover executive

change management lead

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What you'll be doing
As a Change Management Lead engaged on a consultancy basis for 18 months, you will drive all people, process, and behavioral change activities required to build, and operationalize an enhanced Operating Model. This includes preparing teams for new ways of working and process standardization. Your responsibilities will include the following:
Change Strategy &amp; Planning<ul><li>
Lead the change management strategy for a large-scale transformation involving new ways of working, and redesigned processes.</li><li>
Develop integrated change, communications, and readiness plans.</li><li>
Ensure alignment with the organization&rsquo;s wider transformation agenda.</li></ul>
Change Impact Assessment<ul><li>
Conduct detailed change impact assessments.</li><li>
Consolidate insights to inform readiness criteria, communications, and transition planning.</li></ul>
Stakeholder Management &amp; Change Network<ul><li>
Map and manage stakeholders impacted by the change.</li><li>
Establish a Change &amp; Readiness Network to cascade messages and gather feedback.</li></ul>
Communications &amp; Engagement<ul><li>
Design compelling communications that help employees understand the purpose, benefits, and expectations of the new Operating Model.</li><li>
Develop leadership messages, program updates, FAQs, and go-live communications in line with Internal Communications team</li></ul>
Organizational Readiness &amp; Adoption<ul><li>
Lead readiness assessments and contribute to go-live criteria across impacted areas.</li><li>
Track key indicators (sentiment, understanding, adoption) and escalate risks early.</li><li>
Monitor adoption post&ndash;go-live and coordinate reinforcement actions to embed new behaviors and processes.</li></ul>
Governance, Reporting &amp; Risk Management<ul><li>
Represent change in program governance forums, steering committees, and workstream meetings.</li><li>
Identify adoption risks/issues and recommend mitigation strategies.</li><li>
Track and report progress against change milestones, ensuring alignment with process, technology, and operational readiness timelines.</li></ul>
What you&rsquo;ll need to succeed
<ul><li>You have a strong background in change management.</li><li>
You have a proven ability to coordinate multiple workstreams and engage diverse stakeholders in a fast-paced, evolving environment.</li><li>
You are analytical, structured, and collaborative, with the confidence to challenge the status quo constructively.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Lead – Change Management (Consultancy)

The Magnum Ice Cream Company

<div>
 
 Looking for Your Dream Job? Join The Magnum Ice Cream Company!
 
 
 
 
 UAE OPUS ERP Deployment Lead
 
 
 
 
 Location:
 
 Dubai
 
 
 
 Terms &amp; Conditions:
 
 Fixed-term (12 months)
 
 
 The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We&rsquo;re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.
 
 
 We dream big but keep things simple to act fast. If you want to
 
 grow with us, make an impact, and shape the future of Ice Cream
 
 , this is the place for you!
 
 
 
 Job Purpose
 
 
 
 Are you ready to be at the heart of a transformative journey? We&rsquo;re seeking a Country Deployment Lead to oversee all aspects of deploying a dynamic and impactful ERP and associated applications implementation programme (Project Opus). This role is an exceptional opportunity to merge your expertise with cutting-edge technology to revolutionize our organisation&rsquo;s processes and drive future growth. And it&rsquo;s not just bout deploying systems &ndash; it&rsquo;s about leading change. You will be the catalyst for transformation, ensuring that people, processes, and technology align to deliver lasting impact. Your leadership in change management will be key to enabling adoption, minimizing disruption, and embedding new ways of working across the organization.
 
 
 
 Key Responsibilities
 
 
 
 
 Programme Oversight:
 
 
 
 <ul>
 <li>
 Lead ERP and associated Day 2 applications deployment of processes, systems and data activities for your assigned market.
 </li>
 <li>
 Recruit, set-up and lead a deployment team in respective markets.
 </li>
 <li>
 Help each country&rsquo;s ICLT understand the programme and mobilize appropriate resource for system implementation, change management, and master data management.
 </li>
 <li>
 Drive and monitor deployment to the centrally agreed schedule, ensuring timely and effective implementation.
 
 
 </li>
 </ul>
 
 Strategic Planning
 
 
 
 <ul>
 <li>
 Adapt globally produced deployment plans for your countries to support ERP project milestones and deliverables.
 </li>
 <li>
 Collaborate with cross-functional project teams (e.g. S2P, SC, R2R, O2C) and GBS partners to ensure seamless integration and optimal performance.
 </li>
 <li>
 Ensure proper integration and coordination with inflight initiatives being implemented in the Country.
 
 
 </li>
 </ul>
 
 Detailed Design &ndash; Solution Creation
 
 
 
 <ul>
 <li>
 Provide timely input to the global project team on the local requirements of your countries during the localisation process. Ensure local Tax-Legal-Statutory requirements are well understood and worked through in localisation.
 </li>
 <li>
 Organise country engagement and lead change management starting from preparation, localization and deployment phase.
 </li>
 <li>
 Own the detailed design solution and drive the required process change in your countries to enable its operation in each market.
 
 
 </li>
 </ul>
 
 Deploy Lifecycle Management
 
 
 
 <ul>
 <li>
 Ensure the deployment phases of ERP and associated applications for your Country are running to the global project plan across each of the project steps and manage and / or escalate deviations to the plan.
 </li>
 <li>
 This will encompass design localisation, user testing and training through to deploy, cutover and hyper care.
 
 
 </li>
 </ul>
 
 Compliance And Risk Management
 
 
 
 <ul>
 <li>
 Ensure local compliance (legal, fiscal and statutory) requirements are properly communicated to the global project team and that the solutions developed provide the required compliance standards.
 </li>
 <li>
 Identify and mitigate risks associated with the deployment process and escalate for support where required.
 
 
 </li>
 </ul>
 
 Performance Monitoring
 
 
 
 <ul>
 <li>
 Provide regular updates and reports on deployment progress and performance to both: global project team and Country leadership team.
 
 
 </li>
 </ul>
 
 Stakeholder Collaboration
 
 
 
 <ul>
 <li>
 Work closely with Global/Regional Process Owners, IT, and external consultants to ensure project and future operating financials are understood and managed.
 </li>
 <li>
 Be the first point of contact for Project Opus and orchestrate the respective local/global stakeholders for the on time in full deliverables of deployment.
 
 
 </li>
 </ul>
 
 Change Management And Communications
 
 
 
 <ul>
 <li>
 Provide leadership in transitioning operations to the new ERP environment, ways of working ensuring smooth adoption and minimal disruption.
 </li>
 <li>
 Work with the local teams to ensure timely and accurate updates and requests are communicated to customers, vendors and other 3rd parties with appropriate follow-up to ensure deadlines are met.
 </li>
 <li>
 Raise, document, manage approval for and lead resolution of any exception to globally established standards.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 
 WHAT YOU NEED TO SUCCEED:
 
 
 
 <ul>
 <li>
 Experienced business leader with broad understanding of how Go To Market and Supply Chain processes operate across their Country.
 </li>
 <li>
 Proven track record of a leadership role in a transformation project including systems implementation.
 </li>
 <li>
 Experience working internationally and with offshore service providers
 </li>
 <li>
 Demonstrated ability to lead for change.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Experience of operating some core country processes that use SAP ERP or Supply Chain systems.
 </li>
 <li>
 Ideally experience in deploying IT systems.
 </li>
 <li>
 Proficiency in project management tools and methodologies.
 
 
 </li>
 </ul>
 
 Analytical Mindset
 
 
 
 <ul>
 <li>
 Exceptional problem-solving skills and the ability to translate data into actionable insights.
 </li>
 <li>
 Ability to analyse and optimize deployment processes.
 
 
 </li>
 </ul>
 
 Leadership
 
 
 
 <ul>
 <li>
 Demonstrated ability to collaborate effectively with cross-functional teams in a high-pressure environment.
 </li>
 <li>
 Strong leadership and team management skills.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree in a relevant field plus a professional qualification in project management or related areas.
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 <ul>
 <li>
 Excellent interpersonal and presentation skills, with the ability to engage with stakeholders at all levels.
 </li>
 <li>
 Strong written and verbal communication skills.
 
 
 </li>
 </ul>
 
 LOCATION:
 
 
 
 This roles will be for an assigned country/market. Candidate from respective country is mandatory. This role is designated for a specific country or market. Candidates must be based in the respective country.
 
 
 
 What You Can Expect
 
 
 
 <ul>
 <li>
 A unique mix of global scale &amp; start-up spirit&mdash;&euro;7.9 bn powerhouse with an agile, entrepreneurial mindset. We&rsquo;re building a new high growth Ice Cream company from the ground up.
 </li>
 <li>
 Career without limits&mdash;42 markets, international opportunities, and fast tracked growth.
 </li>
 <li>
 A performance-driven culture&mdash;Freedom to act, disrupt and grow &ndash; your success is measured by impact.
 </li>
 <li>
 A company that celebrates joy, innovation, and purpose&mdash;We create extraordinary careers, just like our ice cream creates extraordinary moments.
 
 
 </li>
 </ul>
 #TMICC
 
 
 
 About The Magnum Ice Cream Company
 
 
 
 With 19.000 expert ice cream colleagues and iconic brands like Wall&rsquo;s, Cornetto and Ben &amp; Jerry&rsquo;s, loved in 76 countries, we are the world&rsquo;s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
 
 
 
 About
 
 
 
 The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers&rsquo; businesses. Growing our people&rsquo;s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments &ndash; and having fun doing it. Here&rsquo;s what defines success in our organization :
 
 
 <ul>
 <li>
 We are all about growth
 </li>
 <li>
 We operate with speed and simplicity
 </li>
 <li>
 We win together with fun
 </li>
 <li>
 We boldly innovate to disrupt our industry
 </li>
 <li>
 We care and challenge
 </li>
 <li>
 We are experts in the Ice Cream Category
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 The Magnum Ice Cream Company embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 For the recruitment of this position, we would like to emphasize that local conditions apply to the position
 
 
 
 ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?
 
 
 
 Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.
 
 
 
 Disclaimer
 
 
 
 Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
 
 
 The Magnum Ice Cream Company is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At The Magnum Ice Cream Company we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

UAE OPUS ERP Deployment Lead

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
 Role Purpose
Lead people-related initiatives and change projects that help achieve the business long-term strategy. Ensure the right people aspects are addressed and aligned to deliver strong impact as part of broader, major people transformations. Provide support to the business, through People Partners, in managing and accompanying various changes.
What you&rsquo;ll need to succeed
1. Diagnose, scope, project manage and deliver change management initiatives and projects, assessing and optimizing change strategies and aligning practices with other experts in the Group to enable effective adoption.
2. Collaborate with relevant stakeholders (Business leaders, People Partners, Change Management Leads and HR Competence Centres) to ensure smooth and consistent change execution across the business.
3. Define Change Management strategies for selected initiatives with clear milestones across key facets of Change Management, including executive alignment, stakeholder analysis, management, and communication, readiness assessments, journey mapping, change impacts identification and risk management.
4. Continuously assess impact and adjust (as needed) change initiatives and projects to ensure they remain aligned with relevant changes in the Group strategy and related transformations.
5. Analyze data and provide reports on different metrics including project progress, possible risks, resource / budget allocation, etc.
6. Ensure teams participating in project execution carry out their tasks efficiently and in line with Group standards.
7. Shape stakeholder engagement and required documentation at different stages of the project, working with Group Communications in effective change storytelling.
Core Knowledge &amp; Experience<ul><li>Demonstrated experience applying change management techniques and tools.</li><li>Demonstrated project management experience related to implementing large-scale change in an organization.</li><li>Demonstrated ability to manage the successful transition from the current state to the desired culture, practices, structure, and overall organizational environment.</li><li>Strong collaboration and stakeholder management skills at all levels, with the ability to provide effective coaching through change.</li><li>Strong communicator with the ability to impact and influence senior stakeholders.</li><li>Experience working in a multinational organization is desirable.</li><li>Good knowledge of Change Management methodologies.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Senior Manager - Change Management

PROXIMIE

<div>Proximie is on a mission to improve healthcare by transforming the world&rsquo;s operating rooms into connected ecosystems of people, devices, and data.
Our Intelligence Suite transforms operating room (OR) performance, keeping teams in sync and workflows on track to maximise throughput. Simultaneously our computer vision and AI capabilities capture real-time data and detect surgical events &ndash; improving quality of data outputs. The result: ORs are optimised like never before &ndash; with predictive analytics and automated notifications ensuring patients and staff are in the right place at the right time.
Once practitioners are in the OR, our Surgical Suite enables real-time remote access and creates a secure video record of every procedure; improving training, education, and collaboration. It is an intuitive asset which helps instil a culture of continuous learning, accelerates the adoption of cutting-edge medical devices, and enhances surgical performance across the entire global workforce &ndash; improving outcomes and saving lives.
Proximie was commercialised in 2019 and is available in over 800 facilities globally.
Check out our Founder and CEO Nadine&rsquo;s Origins Story here: https://www.proximie.com/about-us/
Position Overview
The transformation lead is a field-based, customer-facing role focused on driving digital transformation and operational excellence in operating rooms across the UAE and gulf region. You will be a critical driver of change management, leading the adoption of our Intelligence Suite to revolutionize how surgical departments optimize performance, maximize throughput, and improve patient flow.
Your core responsibility is to partner with clinical and operational leaders to transform their OR performance through data-driven insights and workflow optimization. You'll build trust-based relationships while guiding customers through the change journey - from implementation and training through to embedding new ways of working that deliver measurable improvements in efficiency and outcomes.
This role is ideal for healthcare operations professionals who thrive on driving transformation and are looking to transition into healthcare technology. Your deep understanding of surgical workflows, theatre management, and operational challenges will be invaluable in helping teams embrace change and realize the full potential of intelligent, connected operating rooms. Combined with technical aptitude, you'll bridge the gap between clinical operations and cutting-edge technology.
As the first hire for Proximie in the UAE, we are looking for a great communicator and change agent who is team-oriented yet able to work independently, with strong technical aptitude and the ability to learn new skills quickly.
Responsibilities<ul><li>
Drive adoption of the Proximie platform within specified accounts to ensure a clear ROI is attained; resulting in renewals and expansions. This will include engaging with clinical, operational, analytical, and technical leaders within those institutions to demonstrate the value that Proximie brings to their organization.</li><li>
Achieve strong customer retention rates and drive measurable increases in Proximie product adoption and user satisfaction within your accounts.</li><li>
Leading technical product and clinical demonstrations to ensure current utilization and adoption of Proximie users within specified accounts.</li><li>
Successfully onboard and train new customers in the utilization of our software.</li><li>
Ensure the full utilization of system functionality and efficient workflows, with identification of weaknesses/opportunities for improvement.</li><li>
Support live, clinical utilization of the Proximie platform in clinical areas, labs, training sessions, etc.</li><li>
Build engagement and value through the platform across divisions and specialties supporting the growth and retention of Proximie customers.</li><li>
Ensure the delivery of an exemplary customer experience at all times.</li><li>
Work across Proximie to feedback the voice of the customer where relevant to improve our product, service and offering.</li></ul>
Requirements<ul><li>
An understanding of UAE healthcare systems and workflows, ideally with 5+ years' experience in surgical services, operating theatre management, or perioperative care delivery.</li><li>
Experience transitioning from clinical/operational roles into healthcare technology is welcomed.</li><li>
Experience managing multi-stakeholder relationships across clinical, administrative, and technical teams.</li><li>
Demonstrated ability to build credibility with clinical stakeholders.</li><li>
Experience in healthcare operations, service delivery, transformation or clinical coordination is highly desirable.</li><li>
Excellent time and project management skills, with the ability to manage multiple accounts simultaneously.</li><li>
Collaborative team player with cross-functional relationship building skills.</li><li>
This is a field-based role requiring regular presence at customer sites. You will spend significant time in operating theatres and clinical environments. The ability to travel up to 50% to customer sites across the UAE is essential.</li><li>
Flexible scheduling may be required to accommodate customer needs. This may include working outside of an 8:00 AM to 5:00 PM workday. This role may require you to work evenings, early morning, or weekend shifts as needed to deliver exemplary customer service.</li></ul>
Advantageous<ul><li>
Experience working in or with UAE healthcare institutions.</li><li>
Experience in SaaS, AV, hardware, technical customer-facing roles.</li><li>
Proficiency with Windows, Mac OS, Android &amp; iOS platforms.</li><li>
Experience working for a scale-up or fast-growth company in the healthcare industry.</li><li>
Track record of successful change management or digital transformation projects.</li></ul>
Why Work for Proximie?<ul><li>
You will be encouraged to grow in your role, take ownership and gain responsibilities. Proximie&rsquo;s values are Ownership, Deliver Results, Build Trust and Go Beyond.</li><li>
Generous annual leave.</li><li>
Two &ldquo;well-being&rdquo; days per year plus the day off for your birthday.</li><li>
&ldquo;Summer Fridays&rdquo; &ndash; early office closing on Fridays during summer months.</li><li>
Annual bonus programme &ndash; based on individual contribution.</li><li>
To support your professional growth, all permanent employees will have access to an annual stipend to assist with personal development activities.</li><li>
Flexible working hours - we trust our people to manage their time and to focus on wider results.</li><li>
A flat organizational structure where every opinion matters, ideas are cultivated, and innovation is encouraged.</li><li>
Proximie is a truly global company with teams across the UK, Europe, United States and the Middle East with that you will have opportunities to see the world.</li></ul>
Proximie is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law.</div>

Transformation Lead, UAE

TALENTMATE

<div>
 
 Job Description
 
 
 
 
 Job Purpose
 
 
 
 At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better.
 
 
 We are seeking a Training &amp; Adoption Lead to support the successful roll out of an ERP system replacing multiple legacy finance systems across several companies.
 
 
 This role will be responsible for developing and delivering training programs and supporting business users in adopting new finance and procurement processes within the ERP platform. Working closely with the Business Process Leads, program team, and functional stakeholders, the role ensures users are prepared, confident and capable of operating the new ERP environment at go-live. The role will be a critical part in driving user readiness, supporting change adoption, and ensuring smoot transition to standardised processes.
 
 
 
 This is a 36-month fixed-term contract based in Dubai, with 5 days per week in the office.
 
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Develop and deliver training programs and learning materials to enable business users to effectively use the new ERP system and adopt standardised finance and procurement processes.
 </li>
 <li>
 Work closely with the Change Lead to support change management activities, including communication, stakeholder engagement, and user readiness initiatives across participating companies.
 </li>
 <li>
 Collaborate and work closely with Business Process Leads and subject matter experts to translate new processes into clear and effective training content, including user guides, simulations, and training documentation.
 </li>
 <li>
 Plan and coordinate training sessions, workshops and learning activities to prepare finance and procurement teams for the transition to the new ERP system.
 </li>
 <li>
 Support user readiness and adoption activities, ensuring users understand process changes, system functionality, and operational impacts prior to go-live.
 </li>
 <li>
 Assist with User Acceptance Testing preparation and go-live readiness, ensuring business users are trained, supported, and confident in executing key processes in the new system.
 </li>
 <li>
 Act as a key contact for user support and knowledge transfer, helping resolve questions and reinforcing best practices during the transition to the new ERP environment.
 
 
 </li>
 </ul>
 Qualification
 
 
 To be considered for this role, you must meet the below requirements:
 
 
 <ul>
 <li>
 Degree or Honors (12+3 or equivalent) in Business, Finance, Accounting, Information Systems, Supply Chain, or a related discipline.
 </li>
 <li>
 8+ Years professional experience delivering and supporting large-scale or multi entity ERP training, change management and/or adoption initiatives in ERP / user enablement programs
 </li>
 <li>
 Understanding and working experience with finance and procurement business processes
 </li>
 <li>
 Experience supporting change management and organisational adoption initiatives
 </li>
 <li>
 Strong ability to translate complex system processes into practical user training
 </li>
 <li>
 Strong communication, facilitation, and stakeholder engagement skills
 </li>
 <li>
 Ability to work across multiple entities and functions in a transformation environment.
 
 
 </li>
 </ul>
 Leadership Role: Yes
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy an attractive tax-free salary, alongside travel benefits that are exclusive to our industry, including discounted flights and hotel stays around the world. This role also offers an excellent leave and healthcare package, transport benefits, life insurance, and more.
 
 
 Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our careers website: www.emirates.com/careers
 
 
 Job Details
 
 
 Role Level: Mid-Level Work Type: Contract Country: United Arab Emirates City: Dubai Company Website: http://www.emirates.com Job Function: Human Resources (HR) Company Industry/
 
 
 Sector: Airlines and Aviation
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Training And Adoption Manager

BlackStone eIT

<div>BlackStone eIT is looking for a highly skilled Call Center Operations Transformation Lead to spearhead our initiatives in reshaping and enhancing our call center operations. This key leadership role involves the design and implementation of strategic transformations aimed at maximizing efficiency, improving customer experience, and driving innovation within our call center teams.
As the Call Center Operations Transformation Lead, you will collaborate closely with cross-functional teams to identify areas for improvement, develop new operational frameworks, and oversee the execution of transformative projects. Your expertise in call center dynamics and change management processes will be essential for our success.
Key Responsibilities<ul>
<li>Lead the assessment of current call center operations and identify opportunities for process improvements and technology enhancements.</li>
<li>Develop a comprehensive transformation strategy that aligns with business goals and customer needs.</li>
<li>Collaborate with IT and technology teams to implement solutions that improve call center functionality and customer interactions.</li>
<li>Facilitate workshops and training sessions to ensure staff are equipped to adapt to new processes and technologies.</li>
<li>Monitor performance metrics and drive continuous improvement initiatives based on data analysis and feedback.</li>
<li>Act as a change agent to promote a culture of innovation and customer-centric thinking within the call center.</li> 
</ul> 
 
Requirements 
<ul>
<li>Bachelor's degree in Business Administration, Operations Management, or a related field.</li>
<li>5+ years of experience in call center operations, with at least 3 years in a leadership role focusing on transformation initiatives.</li>
<li>Strong knowledge of call center technologies, processes, and performance metrics.</li>
<li>Proven experience in change management and implementing process improvements.</li>
<li>Excellent analytical skills with the ability to translate data insights into actionable strategies.</li>
<li>Exceptional leadership and communication skills, capable of motivating and guiding teams through change.</li>
<li>Experience with project management methodologies and tools.</li>
<li>A track record of successful project delivery within a call center or customer service environment.</li>
<li>Familiarity with customer relationship management (CRM) systems is preferred.</li></ul></div>

Call Center Operations Transformation Lead

Excelsior Group Me

The Role
 The Senior HR Manager will play a strategic leadership role within the firm’s people and culture function, providing high-level human resource management, advisory, and operational oversight across the firm’s operations. Reporting to the Managing Partner. the Senior HR Manager will be responsible for developing and executing the firm’s HR strategy in alignment with business objectives. The role involves leading talent acquisition, workforce planning, performance management, employee engagement, compensation and benefits, learning and development, and HR compliance. The Senior HR Manager will oversee HR policies and procedures, ensure adherence to employment laws and best practices, and implement initiatives that foster a high -performance, inclusive, and values-driven culture.
 
Requirements
 KEY RESPONSIBILITIES • Oversee the full spectrum of human resources operations, including talent acquisition, onboarding, performance management, employee relations, and offboarding. • Develop and implement HR strategies, policies, and procedures aligned with the firm’s business objectives and UAE labor regulations. • Lead workforce planning, recruitment, and talent management initiatives to attract, retain, and develop high-performing employees. • Manage and enhance performance management systems, ensuring effective goal setting,appraisals, and succession planning. • Oversee compensation and benefits structures to ensure competitiveness, equity, and alignment with market standards. • Ensure compliance with UAE labor laws and regulatory requirements, maintaining accurate HR documentation and records. • Provide strategic HR advisory support to senior management and partners on organizational development, change management, and workforce optimization. • Foster a positive, inclusive, and high-performance workplace culture that promotes employee engagement and retention. • Lead learning and development initiatives, including training programs and leadership development frameworks. • Manage employee relations matters, including conflict resolution, disciplinary procedures, and grievance handling. • Oversee HR reporting, analytics, and dashboards to provide actionable insights for strategic decision-making. • Contribute strategically to enhancing the firm’s people governance, culture, and long-term QUALIFICATIONS AND EXPERIENCE • Bachelor’s or master’s degree in human resources, Business Administration, Organizational Psychology, or a related field; professional certifications (CIPD, SHRM-CP/SHRM-SCP, or equivalent) preferred. • 5–7 years of progressive experience in human resource management, preferably within professional services • Strong knowledge of UAE Labor Law and regulatory compliance requirements. • Proven track record in talent acquisition, performance management, employee engagement, and organizational development. • Experience leading HR transformation initiatives and managing change within growing organizations. • Excellent leadership, communication, and stakeholder management skills. • Ability to provide strategic HR insights, workforce planning, and people-focused solutions aligned with business goals. • Proficiency in HRIS systems, payroll platforms, and Microsoft Office applications.
 
About the company
 Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors. Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.

HR Officer

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