csr (customer service representatives)

customer service representative (csr) – medicare & aca Jobs in Rawalpindi Pakistan

accountant ( female) Jobs in Rawalpindi Pakistan

accountant ( female)

accountant (females only) Jobs in Rawalpindi Pakistan

accountant (females only)

agent csr for uk call center Jobs in Rawalpindi Pakistan

agent csr for uk call center

chat support representative female

Max Solutions

We are seeking a Chat Support Representative to provide timely, accurate, and professional customer assistance via live chat and messaging platforms. The role focuses on resolving customer inquiries efficiently while maintaining high service standards. This is a remote position, but discipline, reliability, and strong communication skills are non-negotiable.Key Responsibilities<ul><li>Respond to customer inquiries via live chat in a professional and timely manner</li><li>Resolve product, service, billing, and account-related issues</li><li>Provide clear, accurate information while following company policies</li><li>Escalate complex issues to the appropriate team when required</li><li>Maintain detailed and accurate chat records</li><li>Meet response time, resolution, and customer satisfaction targets</li><li>Work scheduled shifts and maintain consistent availability</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent written English communication skills</li><li>Strong problem-solving and multitasking ability</li><li>Basic computer skills and familiarity with chat tools or CRM systems</li><li>Ability to work independently in a remote environment</li><li>Reliable internet connection and quiet workspace</li><li>Customer-focused mindset with attention to detail</li></ul>Preferred Qualifications<ul><li>Prior experience in chat or customer support</li><li>Experience with remote work environments</li><li>Familiarity with customer service KPIs</li></ul>Work Schedule<ul><li>Flexible shifts available</li></ul>Compensation &amp; Benefits<ul><li>Competitive hourly pay or salary (based on experience)</li><li>Remote work flexibility</li><li>Training and growth opportunities</li><li>Performance-based incentives (where applicable)</li></ul>Job Types: Full-time, FresherPay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Chat Support Representative (Female)

Rzbase Limted

Female Customer Service Representatives (International Campaigns)Job Title: Customer Service Representative (Female Only) Company: CP Tech International Location: 4th Floor, Central Plaza (Opposite Giga Boutique Mall), On-site Shift Timings: 1:00 PM to 9:00 PM Salary: PKR 40,000 - 80,000 per month + BonusesAbout Us: CP Tech International is a fast-growing company specializing in international B2B and FMCG distribution. We are rapidly expanding our global operations and are exclusively hiring talented female Customer Service Representatives to handle our international campaigns across the UK, USA, Spain, UAE, and Pakistan.Campaign Specific Requirements: We are assigning candidates to specific regional campaigns based on their spoken English abilities. Please apply based on your skill set:<ul><li>UK Campaign: Strictly requires a fluent UK/British accent.</li><li>USA Campaign: Requires a clear US/American or neutral accent.</li><li>Spain, UAE &amp; Pakistan Campaigns: Requires clear, standard, and fluent English communication skills.</li></ul>Key Responsibilities:<ul><li>Handle inbound/outbound calls and customer inquiries for your assigned international region.</li><li>Log all calls, queries, and order details accurately into our CRM system.</li><li>Resolve customer complaints professionally and track order statuses.</li><li>Maintain strict data confidentiality and adherence to company policies.</li></ul>General Requirements:<ul><li>Gender: Female candidates only.</li><li>Minimum : Intermediate / Bachelor&rsquo;s degree.</li><li>Previous experience in an international call center, tele-sales or CSR role is a major plus.</li><li>Highly punctual, reliable and comfortable working the 1:00 PM to 9:00 PM shift.</li></ul>Benefits &amp; Perks:<ul><li>Performance-based bonuses and target incentives.</li><li>Annual profit-sharing eligibility (2% global net profit pool).</li><li>Standard paid leaves (Annual, Casual, and Medical).</li><li>Safe, professional, and female-friendly corporate work environment.</li></ul>How to Apply: Please send your updated resume/CV directly via WhatsApp to: 0337-9921402. (Please mention which campaign you are applying for when you send your message).Pay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Representative ( females only)

Strive BPO

We are looking for a Customer Sales Representative to join our team! If you have excellent communication skills, a customer-friendly attitude, and are comfortable using computers, we&rsquo;d love to hear from you.Responsibilities:<ul><li>Handle customer inquiries via calls.</li><li>Assist customers with order-related queries.</li><li>Coordinate with customers with your experience.</li></ul>Requirements:<ul><li>Male\Female candidates will be preferred.</li><li>Must be located near Rawalpindi.</li><li>Strong communication and problem-solving skills with best organizational skills.</li><li>Having Experience at least (6 months - 1 year).</li></ul>What We Offer:<ul><li>Daily,weekly and monthly bonuses on top of basic salary.</li><li>Professional and friendly work environment</li><li>Training and skill development sessions</li></ul>Additional Information:<ul><li>Shift Timing: 7:00 PM &ndash; 4:45 AM.</li><li>Walk-in Interviews are encouraged(6:00 PM - 11:00 PM)</li></ul>Work Location:3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, RawalpindiPay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

CSR – Office Based Job (No Work From Home)

Kaizen Global (smc) pvt ltd

Company: Kaizen Global Location: 6th Road, Near Allama Iqbal Park, Rawalpindi Timings: Day, Evening and Night Shift (Apply only when you're comfortable in working any of the above shifts) Salary: 25,000 to 30,000 (40,000 after probation)Kaizen Global is looking for a dedicated and customer-focused Customer Support Representative (CSR) to join our team. The selected candidate will be responsible for managing inbound customer queries through phone calls and live chat for our in-house project. If you have strong communication skills and a passion for delivering excellent customer service, we encourage you to apply.Key Responsibilities:<ul><li>Respond to inbound customer inquiries in a professional and timely manner</li><li>Provide accurate information and effective solutions to customer concerns</li><li>Maintain detailed records of customer interactions and feedback</li><li>Coordinate with relevant internal departments to resolve issues efficiently</li><li>Ensure a positive customer experience at all times</li></ul>Requirements:<ul><li>Minimum Qualification: FA / FSC</li><li>Strong verbal and written communication skills</li><li>Basic computer proficiency</li><li>Ability to work in a fast-paced and target-driven environment</li><li>Customer-oriented mindset with problem-solving skills</li></ul>How to Apply: Interested candidates are encouraged to send their updated CV to: hr@thekaizenglobal.comJob Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Inbound Customer Support Representative

Skyline Technologies

Skills Required:<ul><li>Strong written communication skills.</li><li>Ability to multitask and handle multiple chat sessions.</li><li>Familiarity with CRM tools (Amazon CRM experience preferred).</li><li>Problem-solving and customer-handling skills.</li><li>Basic technical understanding of e-commerce processes.</li></ul>Job Description:The Customer Chat Support Associate &ndash; Amazon CRM is responsible for providing real-time assistance to customers through chat while utilizing Amazon&rsquo;s CRM tools to manage customer interactions. The role involves resolving inquiries related to orders, payments, shipments, product details, and account issues. The associate ensures a smooth customer experience by accurately documenting interactions, updating customer records, and following Amazon&rsquo;s communication and quality guidelines.Key Responsibilities:<ul><li>Handle customer queries via chat in a timely and professional manner.</li><li>Use Amazon CRM systems to access customer information, update records, and track issue resolution.</li><li>Provide accurate information regarding orders, returns, refunds, deliveries, and product details.</li><li>Escalate complex issues to senior support or technical teams when necessary.</li><li>Maintain high standards of service quality, customer satisfaction, and communication etiquette.</li><li>Meet daily performance metrics such as response time, resolution time, and customer satisfaction scores.</li><li>Follow all Amazon privacy, security, and compliance guidelines.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Chat Support Associate – Amazon CRM

Quran online academy

We have a professional office environment with dedicated female staff, and we are looking for someone who wants to learn, grow, and build real experience.Internship Roles (Any of the following skills):<ul><li>Video Editing (Reels / Ads / Social Media Content)</li><li>Graphic Designing</li><li>Software-based Video Editing</li><li>Content Creation &amp; Social Media Support</li><li>Administrative / Client Coordination Tasks</li></ul>Who Can Apply?<ul><li>Female candidates (Freshers or Students welcome)</li><li>Passionate about media, marketing, or digital content</li><li>Basic knowledge of editing/design tools is a plus</li><li>Willing to work from office (On-site)</li></ul>Location:Rawat/innovista technology Park, GT Road, Rawalpindi Professional &amp; secure office environmentWhat You&rsquo;ll Get:<ul><li>Practical hands-on experience</li><li>Professional work exposure</li><li>Growth opportunity in digital media &amp; marketing</li><li>Friendly female team environment</li></ul>If you are serious about learning and building your career, this is your opportunity.Job Types: Full-time, Part-timePay: Rs20,000.00 - Rs30,000.00 per monthExpected hours: 30 &ndash; 40 per weekWork Location: In person

We Are Hiring – Female Intern (On-Site | Rawalpindi)

MeshSquare

We are looking for a tech-fluent Customer Service Representative who understands that in 2026, speed is a baseline, but empathy is the differentiator. As the face of our brand, you will move beyond script-reading to become a proactive problem solver. You will leverage AI-driven insights to provide &quot;Optichannel&quot; support&mdash;ensuring a seamless, personalized journey for our customers across every platform they use.Key Responsibilities<ul><li>Proactive Resolution: Use predictive analytics to identify potential customer issues before they escalate (e.g., detecting shipping delays and reaching out first).</li><li>Human-AI Collaboration: Act as the &quot;Human-in-the-Loop,&quot; taking over complex, high-emotion queries transitioned from our Agentic AI bots.</li><li>Contextual Personalization: Utilize real-time sentiment analysis and historical data to tailor every interaction, ensuring customers never have to repeat their history.</li><li>Revenue Advocacy: Identify &quot;moments of truth&quot; during interactions to recommend relevant upgrades or services (upselling/cross-selling) that add genuine value.</li><li>Voice of Customer (VoC) Reporting: Translate daily customer friction points into actionable data for our Product and Marketing teams.</li></ul>Required Tools &amp; Technical StackTo qualify for this position, candidates must demonstrate proficiency or a high &quot;learnability&quot; index for the following 2026 industry standards:CategoryEssential ToolsOmnichannel CRMZendesk AI, Salesforce Service Cloud, or HubSpot Service HubAI Support ToolsIntercom Fin, Glean (knowledge search), or ForethoughtSentiment AnalysisClarabridge, MonkeyLearn, or Qualtrics XMCommunicationSlack, Microsoft Teams, and Cloud Telephony (e.g., Aircall or RingCentral)Co-pilot SystemsExperience with ChatGPT-5/Claude 4 for real-time draft generation and summarizationCore Competencies<ul><li>Digital Literacy: Ability to pivot between multiple software platforms while maintaining a high &quot;First Contact Resolution&quot; (FCR) rate.</li><li>Emotional Intelligence (EQ): High-level de-escalation skills for sensitive or complex cases that require a human touch.</li><li>Data Fluency: Comfortable reading customer health scores and translating them into personalized service strategies.</li><li>Optichannel Agility: Mastery of switching tone and style across voice, video, chat, and social media platforms (Threads, WhatsApp, Bluesky).</li></ul>Qualifications<ul><li>Experience: 1&ndash;3 years in a high-volume customer-facing role (SaaS, FinTech, or E-commerce preferred).</li><li>Education: High School Diploma required; Bachelor&rsquo;s degree or relevant CX certifications (e.g., CCXP) is a significant advantage.</li><li>Stats to Beat: We look for candidates who have consistently maintained a CSAT (Customer Satisfaction) score of 90%+ and an average Resolution Time 15% faster than the industry average.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Experience (CX) Specialist / CSR

Explore 148+ Chat support representative female in Rawalpindi Pakistan this March. Find roles across top companies and apply now to boost your career.