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AJYAL HR Solutions & Services

<div>
 
 
 Job Purpose:
 
 will oversee daily operations, ensuring efficiency, compliance, and service excellence across global remittances, money exchange, gold, and FX trading. The ideal candidate is a hands-on leader with industry expertise and a proven record of using technology to enhance operational performance and align processes with strategic goals.
 
 
 
 
 
 
 Qualifications and Experience:
 
 
 <ul>
 <li>
 Proven experience (10+ years) in a senior operations or executive role within currency exchange, banking, or financial services.
 </li>
 <li>
 In-depth understanding of the precious metals and foreign exchange markets, including trading dynamics, market risks, and regulatory landscape.
 </li>
 <li>
 Bachelor&rsquo;s degree in finance, Economics, Business Administration, or related field. MBA or relevant postgraduate qualification is preferred.
 </li>
 <li>
 Strong leadership and people management skills with the ability to drive performance across diverse teams.
 </li>
 <li>
 Familiarity with ERP systems, trading platforms, and real-time transaction monitoring tools.
 </li>
 <li>
 Exceptional analytical, decision-making, and problem-solving skills.
 </li>
 <li>
 Outstanding communication and stakeholder management abilities.
 </li>
 </ul>
 
 
 
 
 
 Tasks and Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement operational strategies that drive business growth and profitability by overseeing gold trading, currency exchange, vaulting, logistics, and risk mitigation; optimizing internal processes for efficiency, accuracy, and scalability; and monitoring daily trading operations, settlements, and liquidity management.
 </li>
 <li>
 Ensure full compliance with local and international financial regulations (AML/CFT, KYC, FX licensing, etc.) by collaborating with legal and compliance teams, maintaining robust internal controls, and managing operational risk assessments with effective mitigation strategies.
 </li>
 <li>
 Lead and manage cross-functional teams across operations, trading, customer service, logistics, and technology by recruiting, training, and mentoring senior staff, while fostering a culture of continuous improvement and operational excellence.
 </li>
 <li>
 Collaborate with the CFO to manage operational budgets, cost control, and financial forecasting, while monitoring key KPIs and P&amp;L contributions to identify opportunities for cost savings and revenue enhancement.
 </li>
 <li>
 Work with IT leadership to ensure systems enable secure, real-time trading, vault management, and customer interactions, while leading digital transformation initiatives to streamline operations and enhance the customer experience.
 </li>
 <li>
 Support the CEO in developing and executing long-term strategic plans while identifying and evaluating new business opportunities, partnerships, and geographic markets.
 </li>
 </ul>
 
 
 
 
 
 Note: We thank all applicants for their interest however only those candidates who are shortlisted will be contacted.
 
 
 
 
 
</div>

CHIEF OPERATING OFFICER

Ooredoo Fintech

<div>
 <ol>
 <li>
 
 PROFILE
 
 </li>
 </ol>
 
 
 
 
 
 Role Title: Head of Operations, Oman
 
 
 
 
 Reporting to: Chief Operating Officer
 
 
 
 
 
 <ol>
 <li>
 
 CONTEXT
 
 </li>
 </ol>
 
 
 
 
 Ooredoo Group (OG) is one of the fastest growing telecom groups in the world.
 
 
 
 
 
 Ooredoo Group is focused on managing the Group&rsquo;s performance, strengthening its global presence, and entering selected adjacent markets.
 
 
 As a result, OG has established a FinTech organisation &ndash; Ooredoo Fintech - committed to
 
 responsibly building
 
 an ambitious and innovative fintech business in the Middle East &amp; North Africa region and beyond.
 
 
 
 
 
 Ooredoo Fintech acts as a parent company and fully owns local fintech subsidiaries in each of the six target markets, which will hold the local regulatory license and permissions.
 
 
 
 
 
 The local fintech subsidiaries will be responsible for execution in the local markets, for running compliant, efficient operations and for building capabilities (Centres of Excellence) that can be reused and leverage across the Group.
 
 
 
 
 
 Leaders in Ooredoo Fintech will be tasked with building one of the most well-funded, ambitious and impactful ventures in the region, hence a few personal ingredients are essential:
 
 <ul>
 <li>
 Gravitas, presence and remaining centred on the long-term vision.
 </li>
 <li>
 Ability to lead teams at scale.
 </li>
 <li>
 A vision and the ability to build capabilities that are effective in a market and &ndash; at the same time &ndash; designed to be leveraged across the entire Group
 </li>
 <li>
 Ability to think, act and deliver constantly and incrementally.
 </li>
 <li>
 Ability to lead and manage a wide array of partners suppliers and colleagues across multiple jurisdictions.
 </li>
 <li>
 Demonstrably operating with an attitude that is simultaneously structured, pragmatic, credible &amp; courageous
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 ROLE PURPOSE
 
 </li>
 </ol>
 
 
 
 
 The Head of Operations, Oman is a
 
 business leader with track record in building resilient and efficient businesses.
 
 
 
 He/she will make the Oman operations a superbly organised, modern, integrated organisation that conducts its business efficiently and responsibly -
 
 and builds capabilities that are reused across the Group
 
 
 
 
 
 
 The role holder will be responsible for a broad range of Operational aspects in Ooredoo Fintech Oman, including:
 
 <ul>
 <li>
 Customer Service
 </li>
 <li>
 Financial operations
 </li>
 <li>
 Compliance operations
 </li>
 <li>
 B2B Operations
 </li>
 <li>
 Partners Operations
 </li>
 <li>
 Partnerships with Ooredoo Oman
 </li>
 </ul>
 
 
 
 
 In addition, Oman will act as Center of Excellence for the Group for Customer Service and Financial Operations. The role holder will be responsible of designing, implementing and overseeing these two functions across the Group,
 
 
 
 
 
 On many aspects, Ooredoo fintech starts from scratch or from low levels of harmonisation across countries, hence the ability to drive
 
 standardisation and automation
 
 at scale is key.
 
 
 
 
 
 Being experts in the field, credible leaders and having a
 
 co-founder attitude
 
 to building the business is a must have.
 
 
 
 
 <ol>
 <li>
 
 ROLE ACCOUNTABILITIES
 
 </li>
 </ol>
 
 
 
 
 
 Customer service
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run all aspects of the customer service and customer care function, ensuring users (consumer and merchants) in Oman receive exceptional and accurate service
 </li>
 <li>
 Establish service levels and actively manage and monitor
 </li>
 <li>
 Take corrective actions when service level is not met.
 </li>
 </ul>
 
 
 Lead the Customer Service
 
 
 <ul>
 <li>
 Lead the design, set up, implementation of customer service operations for the entire group across all markets.
 </li>
 <li>
 Achieve economies of scale by harmonising operating procedures and centralising activities where possible
 </li>
 <li>
 Manage the centralised operation and be accountable for the customer service performance (if centralisation happens);
 </li>
 <li>
 Ensure group standards and procedures are adopted across the group countries, monitored and continuously developed
 </li>
 <li>
 Be the primary interface for Group suppliers and manage their performance accordingly
 </li>
 </ul>
 
 
 
 
 
 Financial operations
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run all the operational aspects of financial operations, including: reconciliations with settlement banks, card providers, bill payment partners, payment gateways and all other partners
 </li>
 <li>
 Ensure daily, weekly, monthly monitoring of funds, inflow and outflow and manage discrepancies and incidents through effective, standardised processes
 </li>
 <li>
 Submit reporting and reconciliations to central banks and regulators, timely, when required
 </li>
 <li>
 Ensure capacity is in place, teams are trained and equipped with appropriate tools.
 </li>
 </ul>
 
 
 
 
 
 Lead the Finops Center Of excellence for the Group
 
 
 <ul>
 <li>
 Lead the design, set up, implementation of Finance operations for the entire group across all markets.
 </li>
 <li>
 Achieve economies of scale by standardising and harmonising operating procedures and centralising activities where possible
 </li>
 <li>
 Manage the centralised operation and be accountable for performance (if centralisation happens);
 </li>
 <li>
 Coordinate with Ooredoo Fintech Finance team for accurate reporting and effective accounting processes
 </li>
 <li>
 Be the primary interface for Group suppliers and manage their performance accordingly
 </li>
 <li>
 Ensure group standards and procedures are adopted across the group countries, monitored and continuously developed
 </li>
 </ul>
 
 
 
 
 
 Compliance Operations
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run the operational aspects of compliance function including Anti Money Laundering Operations, Fraud Management Operations
 </li>
 <li>
 Manage inflow of cases/alerts, output, backlog. Ensure capacity is in place, teams are trained and equipped with appropriate tools.
 </li>
 <li>
 On a quarterly and yearly basis, coordinate the roadmap and the performance management with the with the Group Center of excellence
 
 (not in place yet, but likely to be set up in Qatar)
 
 to achieve a high degree of standardisation and harmonisation across the group
 </li>
 </ul>
 
 
 
 
 
 B2B Operations
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run all the operational aspects of the salary disbursemenmt operations, including user onboarding, employer onboarding and management, debit cards logistics/operations
 </li>
 <li>
 Ensure capacity is in place, teams are trained and equipped with appropriate tools.
 </li>
 <li>
 On a quarterly and yearly basis, coordinate the roadmap and the performance management with the with the Group Center of excellence
 
 (not in place yet, but likely to be set up in Qatar)
 
 to achieve a high degree of standardisation and harmonisation across the group
 </li>
 </ul>
 
 
 Partner Operations
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run all the operational aspects of the local partnerships with bill payment partners, payment gateways etc..
 </li>
 <li>
 Establish SLAs and monitor partners performance through appropriate forums
 </li>
 <li>
 Ensure procedures are set up, commonly adopted and teams are trained and equipped with appropriate tools. Ensure incidents are properly raised, tracked, resolved and reported
 </li>
 <li>
 Develop an ambitious plan for Oman to expand its partnerships landscape in new areas (lending, agents) and execute accordingly
 </li>
 <li>
 In partnership with Ooredoo Finetch COO, develop a vision for the Group Center of excellence for Partnerships to achieve a high degree of standardisation across the group
 </li>
 </ul>
 
 
 Partnerships with Ooredoo Oman
 
 
 <ul>
 <li>
 Establish which services will be provided to Ooredoo Fintech by the relevant Ooredoo telecom business in each market (and vice versa)
 </li>
 <li>
 Define arm&rsquo;s length contracts with the Ooredoo telecom business for the provision of services to Fintech and vice versa.
 </li>
 <li>
 Establish the governance for these agreements and manage deviations in service level, costs, outputs, where appropriate
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 LEADERSHIP
 
 </li>
 <li>
 </li>
 <li>
 Be a structured, organised, credible leader, able to
 
 manage local operations as well as contributing to the rest of the Group via the Centers of excellence
 
 </li>
 <li>
 
 Be a leader of people &ndash; act as a role model at all times
 
 and coach, mentor and direct teams based on multiple geographies
 </li>
 <li>
 Make Ooredoo Fintech a superbly organised, modern, integrated organisation that
 
 conducts its business efficiently and responsibly.
 
 </li>
 <li>
 Instil a
 
 culture of continuous improvement
 
 in everything the business does.
 </li>
 <li>
 Bring
 
 focus, discipline and structure
 
 across all markets
 </li>
 <li>
 Act as a business builder, focused on the long success of the business
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Experience and Skills
 
 </li>
 <li>
 </li>
 <li>
 A business leader, with at least 2 decades of experience and proven track record of running a wide range of functions (operations, customer service, partnerships)
 </li>
 <li>
 Has led multi-country operations, with focus on automation &amp; standardisation across markets
 </li>
 <li>
 Track record in business building &ndash; ideally internal scale up within large organisation, start-ups or Private Equity backed ventures.
 </li>
 </ul>
 
 
</div>

Head of Operations

Calo Inc.

<div>
 
 About Calo
 
 
 
 Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We&rsquo;re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
 
 
 Role overview
 
 
 To function as the inventory and receiving officer for Calo Kitchen, to monitor and report on the company&rsquo;s inventory. Your job is important since the efficient handling of the company&rsquo;s products and supplies is critical for the attainment of business goals.
 
 
 The successful inventory and receiving personnel is a reliable professional with excellent record-keeping abilities. They possess great attention to detail and a business mindset. The goal is to ensure that all business operations have adequate material to achieve their objectives.
 
 
 Main Responsibilities
 
 
 <ul>
 <li>
 Devise ways to optimize inventory control procedures
 </li>
 <li>
 Ensure product stock is adequate for all distribution channels and can cover direct demand from customers
 </li>
 <li>
 Record daily deliveries and shipments to reconcile inventory
 </li>
 <li>
 Record daily Warehouse transfers to Kitchen
 </li>
 <li>
 Maintain FEFO (First Expiry First Out) on inventory movements
 </li>
 <li>
 Use Microsoft Office tools to monitor demand and document characteristics of inventory
 </li>
 <li>
 Alert the buyers on stock, avoiding insufficiencies or excessive surplus
 </li>
 <li>
 Collaborate with warehouse employees and other staff to ensure business goals are met
 </li>
 <li>
 Report to upper management on stock levels, issues, etc
 </li>
 <li>
 Resourcefully solve any issues that arise and seize control of any problematic situation
 </li>
 <li>
 Comply with and enforce sanitation regulations and safety standards
 </li>
 <li>
 Maintain a positive and professional approach with coworkers
 
 
 </li>
 </ul>
 Ideal Candidate
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Must have had previous proven experience as an inventory and receiving officer or similar position
 </li>
 <li>
 Must have a minimum of 2 years of experience in inventory and stock management within the restaurant, hotel, or production facility (food) industries
 </li>
 <li>
 Must be proficient with Microsoft Excel / Google Sheets
 </li>
 <li>
 Must be currently present in Oman
 </li>
 <li>
 Must be a proficient communicator in English
 </li>
 <li>
 Ensuring health, hygiene, and safety regulations are complied with and applied in the department in compliance with HACCP standards and procedures is a major plus
 </li>
 <li>
 Good understanding of food safety
 
 
 </li>
 </ul>
 Knowledge and competency
 
 
 <ul>
 <li>
 Excellent knowledge of data analysis and forecasting methods
 </li>
 <li>
 Ability to accurately track inventory and create reports
 </li>
 <li>
 An analytical mind with excellent organizational and planning skills
 </li>
 <li>
 Outstanding communication and interpersonal abilities
 </li>
 <li>
 Reliable and trustworthy
 
 
 </li>
 </ul>
 Personality
 
 
 <ul>
 <li>
 A well-spoken, strong communicator
 </li>
 <li>
 Pleasant personality and able to lead with empathy and patience
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 q6jIKwdJyI
</div>

Inventory Officer

CALO

<div>About Calo
Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We&rsquo;re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.
Role overview
To function as the inventory and receiving officer for Calo Kitchen, to monitor and report on the company&rsquo;s inventory. Your job is important since the efficient handling of the company&rsquo;s products and supplies is critical for the attainment of business goals.
The successful inventory and receiving personnel is a reliable professional with excellent record-keeping abilities. They possess great attention to detail and a business mindset. The goal is to ensure that all business operations have adequate material to achieve their objectives.
Main Responsibilities<ul><li>
Devise ways to optimize inventory control procedures</li><li>
Ensure product stock is adequate for all distribution channels and can cover direct demand from customers</li><li>
Record daily deliveries and shipments to reconcile inventory.</li><li>
Record daily Warehouse transfers to Kitchen</li><li>
Maintain FEFO (First Expiry First Out) on inventory movements</li><li>
Use Microsoft Office tools to monitor demand and document characteristics of inventory</li><li>
Alert the buyers on stock, avoiding insufficiencies or excessive surplus</li><li>
Collaborate with warehouse employees and other staff to ensure business goals are met</li><li>
Report to upper management on stock levels, issues, etc.</li><li>
Resourcefully solve any issues that arise and seize control of any problematic situation</li><li>
Comply with and enforce sanitation regulations and safety standards</li><li>
Maintain a positive and professional approach with coworkers</li></ul>
Ideal Candidate
Qualifications<ul><li>
Must have had previous proven experience as an inventory and receiving officer or similar position.</li><li>
Must have a minimum of 2 years of experience in inventory and stock management within the restaurant, hotel, or production facility (food) industries.</li><li>
Must be proficient with Microsoft Excel / Google Sheets.</li><li>
Must be currently present in Oman.</li><li>
Must be a proficient communicator in English.</li><li>
Ensuring health, hygiene, and safety regulations are complied with and applied in the department in compliance with HACCP standards and procedures is a major plus.</li><li>
Good understanding of food safety.</li></ul>
Knowledge and competency<ul><li>
Excellent knowledge of data analysis and forecasting methods.</li><li>
Ability to accurately track inventory and create reports.</li><li>
An analytical mind with excellent organizational and planning skills.</li><li>
Outstanding communication and interpersonal abilities.</li><li>
Reliable and trustworthy.</li></ul>
Personality<ul><li>
A well-spoken, strong communicator.</li><li>
Pleasant personality and able to lead with empathy and patience.</li></ul>
q6jIKwdJyI</div>

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
As Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Reservations Manager for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices. 
Qualifications<ul><li> 
Familiar with the hotel operations available technology (PMS &amp; RMS) and all distribution channels.</li><li>Understand the dynamics of regional &amp; local market, local competitors and events of the destination.</li></ul> 
Additional Information 
Reporting into Reservations Manager</div>

Reservation Agent

Rikaz Real Estate Development

Company DescriptionRIKAZ Real Estate Development focuses on creating exceptional residential experiences and investment opportunities. With a proven track record of developing diverse residential projects, RIKAZ continues to innovate and deliver modern homes designed to align with market trends. The company is committed to meeting the evolving needs of its customers by offering distinctive and contemporary living solutions. RIKAZ aims to provide both quality and value through its new generation of projects.Role DescriptionThis is a full-time, on-site role located in Muscat for a Marketing Executive/Officer (Agency Experience - Omanization). Day-to-day responsibilities include planning and executing marketing strategies, conducting market research to identify trends and opportunities, and managing communication channels effectively. The role also involves supporting sales activities and working closely with teams to enhance market presence and brand visibility.Qualifications<ul><li>Strong skills in Market Planning and Market Research</li><li>Excellent Communication skills, both verbal and written</li><li>Experience in Marketing and Sales activities</li><li>Ability to work collaboratively in a team-oriented environment</li><li>Proficiency in digital marketing tools and methods is an advantage</li><li>A bachelor&rsquo;s degree in Marketing, Business Administration, or a related field or Event plus campaign</li><li>Prior experience in a marketing agency is highly preferred or 2 years exp minimum</li></ul>APPLY BY THIS LINK -https://docs.google.com/forms/d/e/1FAIpQLSeD9EodeJpVqEhQP8pdjmBbyqit_Q9LbuL8bILEq0ySQh3sgw/viewform?usp=sf_linktalha@rikaz.omJob Type: Full-time

Marketing Executive / Officer ( Preferred Agency Exp ) - Omanization

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
You will implement the daily work schedule, to handle planned maintenance and respond to guest requests and emergency situations and to check air conditioning, water, fire safety systems of the hotel and maintain them according to required standards as well as to work with other operational departments in the effective performance of their duties. You are responsible for ensuring that all the engineering and maintenance activities of the hotel are conducted to the highest professional standards at all times, with guest comfort and safety being the highest priority. 
Qualifications<ul><li> 
Certified in Electrical or Mechanical Engineering.</li><li>Two years operating experience in a hotel engineering department.</li><li>Familiar with the operations and priorities of all other hotel operating departments.</li></ul></div>

Senior Duty Engineer

Explore 70+ Chief operating officer in Muscat Oman this November. Find roles across top companies and apply now to boost your career.

70 chief operating officer jobs IN Muscat Oman

CHIEF OPERATING OFFICER

Head of Operations

Inventory Officer

Inventory Officer

Reservation Agent

Marketing Executive / Officer ( Preferred Agency Exp ) - Omanization

Senior Duty Engineer