advisor security & crisis management Jobs in Muscat

advisor security & crisis management

it support & security specialist Jobs in Muscat

it support & security specialist

senior cybersecurity engineer Jobs in Muscat

senior cybersecurity engineer

cisco umbrella security

Nets-international Communication

<p><b>Cisco Umbrella Security Engineer</b></p><p>Job Summary</p><p>We are seeking a skilled <b>Cisco Umbrella Security Engineer</b> responsible for implementing, managing, and supporting cloud-based security solutions using <b>Cisco Umbrella</b>. The role involves protecting enterprise networks from cyber threats through DNS-layer security, secure web gateway, and cloud-delivered firewall capabilities. The engineer will work closely with network, cloud, and security teams to ensure secure internet access and threat prevention.</p><p>Key Responsibilities</p><ul><li>Deploy, configure, and manage <b>Cisco Umbrella security solutions</b> for enterprise environments.</li><li>Monitor <b>DNS-layer security events, policy violations, and threat intelligence alerts</b> using the Umbrella dashboard.</li><li>Configure and manage <b>web filtering, DNS security policies, and access controls</b>.</li><li>Integrate Cisco Umbrella with <b>firewalls, SIEM tools, and identity platforms</b>.</li><li>Investigate and respond to <b>security incidents and internet-based threats</b>.</li><li>Troubleshoot issues related to <b>roaming clients, DNS security, and secure web gateway services</b>.</li><li>Conduct <b>security policy reviews and optimization</b> for improved threat protection.</li><li>Collaborate with IT and cybersecurity teams to ensure secure network architecture.</li><li>Generate security reports and provide recommendations to management.</li><li>Document security configurations, incident reports, and standard operating procedures.</li></ul><p>Required Skills</p><ul><li>Strong knowledge of <b>networking protocols (TCP/IP, DNS, DHCP, VPN)</b>.</li><li>Hands-on experience with <b>Cisco Umbrella or Secure Internet Gateway (SIG)</b>.</li><li>Experience with <b>firewalls, IDS/IPS, and SIEM tools</b>.</li><li>Understanding of <b>Zero Trust, Secure Web Gateway (SWG), and cloud security</b>.</li><li>Experience integrating Umbrella with <b>Active Directory, endpoint security, or cloud platforms</b>.</li><li>Strong troubleshooting and incident response skills.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in <b>Computer Science, Information Security, or IT</b>.</li><li><b>3&ndash;7 years of experience</b> in cybersecurity or network security roles.</li><li>Hands-on experience with <b>Cisco security technologies</b>.</li></ul><p>Preferred Certifications</p><ul><li><b>CCNA Security</b></li><li><b>CCNP Security</b></li><li>Cisco Umbrella / Secure Access certifications</li></ul><p>Tools &amp; Technologies</p><ul><li>Cisco Umbrella</li><li>Cisco SecureX</li><li>Cisco ASA / Cisco Secure Firewall</li><li>SIEM (Splunk, QRadar)</li><li>DNS security tools</li><li>VPN &amp; Zero Trust solutions</li></ul><p>Job Type: Full-time</p><p>Pay: RO34,000.000 - RO45,000.000 per year</p><p>Work Location: In person</p>

Cisco Umbrella Security

Prosupport Services Company Limited

<div>
 <p>
  The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 </p>
 <br/>
 Tasks
 <br/>
 <ul>
  <br/>
  <li>
   Provide technical support to users on hardware, software, network, and application issues.
  </li>
  <br/>
  <li>
   Respond to IT support requests and resolve issues in a timely and professional manner.
  </li>
  <br/>
  <li>
   Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
  </li>
  <br/>
  <li>
   Set up user accounts, email access, and system permissions.
  </li>
  <br/>
  <li>
   Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
  </li>
  <br/>
  <li>
   Perform routine system checks, updates, and backups.
  </li>
  <br/>
  <li>
   Assist in managing antivirus, security patches, and access controls.
  </li>
  <br/>
  <li>
   Support troubleshooting of network, email, and connectivity issues.
  </li>
  <br/>
  <li>
   Maintain an inventory of IT equipment and software licenses.
  </li>
  <br/>
  <li>
   Document IT procedures, system configurations, and troubleshooting guides.
  </li>
  <br/>
  <li>
   Ensure proper handling, storage, and maintenance of IT assets.
  </li>
  <br/>
  <li>
   Support implementation of IT security policies and best practices.
  </li>
  <br/>
  <li>
   Ensure compliance with company IT policies and data protection requirements.
  </li>
  <br/>
  <li>
   Assist with audits and system reviews where required.
  </li>
  <br/>
  <li>
   Work closely with vendors and service providers for repairs and upgrades.
  </li>
  <br/>
  <li>
   Support system upgrades, new software rollouts, and IT projects.
  </li>
  <br/>
  <li>
   Provide basic user training on IT systems and applications.
  </li>
  <br/>
 </ul>
 <br/>
 Requirements
 <br/>
 <ul>
  <br/>
  <li>
   Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
  </li>
  <br/>
  <li>
   Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
  </li>
  <br/>
  <li>
   Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
  </li>
  <br/>
  <li>
   Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
  </li>
  <br/>
  <li>
   Strong troubleshooting and problem-solving skills.
  </li>
  <br/>
  <li>
   Good knowledge of computer hardware, software, and networks.
  </li>
  <br/>
  <li>
   Ability to communicate technical issues clearly to non-technical users.
  </li>
  <br/>
  <li>
   Good time management and ability to handle multiple tasks.
  </li>
  <br/>
 </ul>
 <br/>
 <p>
  Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 </p>
</div>


IT SUPPORT OFFICER

GCG Enterprise Solutions

<div><b>Company Description</b><p><br>
Established in 1982, The Digital Imaging &amp; Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.</p><p>
By embracing the printing industry&rsquo;s phenomenal digital transformation over the years, &lsquo;GCG-DDS&rsquo; developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client&rsquo;s businesses.</p><p>
Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG&rsquo;s holding company &ndash; The Ghobash Group.</p><p>
Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE</p><b><br>
Job Description</b><p><b><br>
Job Description</b></p><p><b>
Position: Sales Account Manager &ndash; Fujifilm</b></p><p><b>
Location: Oman</b></p><p><b>
Reporting To: Division Manager
</b></p><p><b>Business Unit: Fujifilm &ndash; Office &amp; Production Printing Solutions</b></p><p></p><p><b><br>
Role Purpose</b></p><p>
The Sales Account Manager will be responsible for driving Fujifilm sales in Oman, focusing on office printing, production printing solutions, and associated services. The role includes new customer acquisition, account management, channel coordination, and revenue growth, while ensuring strong customer relationships and long-term contracts.</p><p></p><p><b><br>
Key Responsibilities</b></p><p><b>
1. Sales &amp; Revenue Generation</b></p><ul><li>
Achieve assigned <b>sales targets</b> for Fujifilm products and solutions.</li><li>
Drive sales of:<ul><li>
Fujifilm office printers (A3 / A4)</li><li>
Production printing solutions</li><li>
Software, workflow, and print-related solutions</li><li>
Service contracts (AMC, clicks, MIF)</li></ul></li><li>
Build and maintain a <b>healthy sales pipeline</b> aligned with targets.</li></ul><p></p><p><b><br>
2. Customer Acquisition &amp; Account Management</b></p><ul><li>
Identify and onboard <b>new customers</b> across government, enterprise, education, and commercial segments.</li><li>
Manage and grow <b>existing customer accounts</b>, ensuring repeat business.</li><li>
Conduct regular customer visits, presentations, and solution demonstrations.</li></ul><p></p><p><b><br>
3. Channel &amp; Partner Engagement</b></p><ul><li>
Work closely with <b>authorized partners and resellers</b> in Oman.</li><li>
Support partners with pricing, presales, demos, and bid submissions.</li><li>
Ensure partner compliance with Fujifilm brand and commercial guidelines.</li></ul><p></p><p><b><br>
4. Presales &amp; Solution Selling</b></p><ul><li>
Work with presales and service teams to design <b>customer-specific solutions</b>.</li><li>
Coordinate site surveys, print samples, proof of concept (POC), and demos.</li><li>
Support tenders, RFQs, and contract negotiations.</li></ul><p></p><p><b><br>
5. Forecasting, CRM &amp; Reporting</b></p><ul><li>
Maintain accurate opportunity data in <b>CRM</b>.</li><li>
Provide <b>monthly forecasts</b>, pipeline updates, and sales reports.</li><li>
Ensure compliance with internal pricing and approval processes.</li></ul><p></p><p><b><br>
6. Market Development</b></p><ul><li>
Increase <b>Fujifilm brand visibility</b> and market penetration in Oman.</li><li>
Track competitor activity and market trends.</li><li>
Support marketing initiatives, events, and campaigns.</li></ul><p><b>
Key Performance Indicators (KPIs)</b></p><ul><li>
Revenue achievement vs target</li><li>
New customer acquisition</li><li>
Production printer installations</li><li>
Service contract penetration</li><li>
Pipeline coverage (2&times; target)</li><li>
Forecast accuracy</li><li>
Customer satisfaction</li></ul><p><b>
Required Qualifications &amp; Experience</b></p><ul><li>
Bachelor&rsquo;s degree in Business, Marketing, or related field.</li><li><b>
5&ndash;7 years of B2B sales experience</b>, preferably in:<ul><li>
Printing solutions</li><li>
Production printing</li><li>
Office automation</li></ul></li><li>
Experience selling into <b>government and enterprise accounts</b> is an advantage.</li><li>
Knowledge of <b>leasing, service contracts, and solution selling</b>.</li></ul><p></p><p><b><br>
Skills &amp; Competencies</b></p><ul><li>
Strong communication and negotiation skills</li><li>
Solution-selling mindset</li><li>
Ability to work independently and manage multiple accounts</li><li>
Strong relationship-building skills</li><li>
CRM and MS Office proficiency</li></ul><p></p><p><b><br>
Personal Attributes</b></p><ul><li>
Self-motivated and target-driven</li><li>
Customer-focused with strong ownership</li><li>
Professional, ethical, and results-oriented</li></ul><p></p><p><b><br>
Compensation</b></p><ul><li>
Competitive salary</li><li>
Sales commission and incentives aligned with performance</li><li>
Benefits as per company policy</li></ul></div>

Sales account manager- Fujifilm (Oman)

OQ Chemicals

<div><div><div><div><div><div><b>Job title</b></div></div><div><br>
<div>
Advisor Security &amp; Crisis Management</div></div><div><br>
<div><b>
Grade</b></div></div></div><div></div><div><br>
<div>
<div><b>Stream</b></div></div><div><br>
<div>
PT&amp;C</div></div><div><br>
<div><b>
Function</b></div></div><div><br>
<div>
 Corporate HSSE &ndash; Security &amp; Crisis Management<br>
</div></div></div><br>
<div><div><div><b>Location</b></div></div><div><br>
<div>
Oman &ndash; Muscat<br>
</div></div><div><div><b>Budget control</b></div></div><div><br>
<div>
*OPEX and/or CAPEX and/or Revenue amount as relevant*</div></div></div><div><br>
<div>
<div><b>Reporting to</b></div></div><div><br>
<div>
VP of Corporate HSSE</div></div><div><br>
<div><b>
Direct reports</b></div></div><div><br>
<ul><li>
-<br>
</li></ul></div></div><br>
<div><div><div><b>Job purpose
</b></div><p>Lead Security &amp; Crisis Management activities at OQ SAOC, under VP Corporate HSSE acting as owner of the Security and crisis management systems, by developing the required documentation through: (1) Establish and implement Security and Crisis Management Systems, (2) Prepare and execute an Assurance Plan for Security and Crisis Management services across all OQ locations, (3) Focal point with local authorities in relation to security and crisis management ensuring OQ preparedness and the availability of mutual aids with other organizations and (4) ensure all security measures, standards and systems in OQ are aligned with ROP and other local regulatory bodies.</p>
<div>
The position will act in accordance with the OQ&rsquo;s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by HSSE standards, Omani&rsquo;s government &amp; other legal justification&rsquo;s, and best international practices in consonance with national objectives.</div></div></div><div><br>
<div>
<div><b>Main tasks and responsibilities</b></div><br>
<div></div>
<ul>
<li>Develop and maintain the Corporate Security Management System (Policy, Manual, Plans, SOPs)</li>
<li>Develop and maintain the Corporate Crisis and Emergency Management System (Policy, Manual, Plans, SOPs)</li>
<li>Implement Security and Crisis Management frameworks at OQ SAOC.</li>
<li>Prepare and execute an Assurance Plan for Security and Crisis Management Systems</li>
<li>Contribute to organizational resilience by integrating security and crisis management with business continuity, recovery, and resilience strategies</li>
<li>Oversee security risk management related to contractors, vendors, and supply chains, including assurance and compliance</li>
<li>Conduct Security Risk Assessment at Corporate level and ensure security risk management plans are effective.
</li><li>Establish and maintain security threat intelligence, horizon scanning, and geopolitical risk monitoring capabilities to anticipate emerging risks</li>
<li>Conduct risk assessment at national and international levels related to HSSE that impact OQ as a group.</li>
<li>Integrate security and crisis risks into the Enterprise Risk Management (ERM) framework, including risk appetite alignment, Board‑level reporting, and strategic risk reviews</li>
<li>Prepare and present security and crisis readiness, risk posture, and lessons‑learned briefings to Executive Management and the Board as required</li>
<li>Ensuring OQ preparedness to manage crisis and emergencies by ensuring capability building and resources availability.</li>
<li>Define and implement a corporate security and crisis competency framework, including training pathways for executives, crisis teams, and duty managers</li>
<li>Own and Manage the Duty Manager System at OQ SAOC. Define, govern, and maintain crisis leadership succession, duty coverage, and delegation of authority frameworks</li>
<li>Conduct drills, tabletop and large-scale emergency and crisis level exercises as per the annual HSSE plan.</li>
<li>Ensure integration of cyber‑physical security and crisis scenarios within corporate crisis management planning and exercises</li>
<li>Ensure all security measures, standards and systems in OQ Projects are aligned with ROP and other local regulatory bodies. Provide security and crisis management input into project design, major investments, acquisitions, and new ventures to ensure risk is addressed at concept and design stages.</li>
<li>OQ Focal Point with ROP, NCEM, MEM and other government authorities in relation to security and crisis management.</li>
<li>Support OQ Assets in planning and conducting level 2 exercises when required.</li>
<li>Lead the planning for Level 3 exercise at OQ Group</li>
<li>Advisor to the Chief Incident Commander during emergencies and crisis. Provide authoritative security and crisis management advice with defined escalation and decision‑support authority during Level 2 and Level 3 incidents</li>
<li>Develop and oversee security and crisis performance dashboards, analytics, and digital decisions support tools</li>
<li>Define, monitor, and report key security and crisis management KPIs, maturity assessments, and continuous improvement plans</li>
<li>Conduct security awareness programs for OQ employees</li>
<li>Lead security incident investigation as per OQ policy and procedure.</li>
<li>Support HSSE incident investigation at corporate and OQ Assets.</li></ul></div><br>
</div><br>
<div><div><div><b>Key interactions</b></div>
<div>
Internal: Assurance, Finance, IDS, Cyber Security, People, Communication, All OQ Assets
</div><div>External: Government Authorities and Regulatory bodies</div></div></div><div><br>
<div>
<div><b>Notable Working Conditions. </b>Office environment, intensive computer screen use, Travel.</div></div></div><div><br>
<div>
<div><b>Education requirements</b></div></div><div><br>
<p>
Minimum Qualifications for this position is a bachelor&rsquo;s degree in security management, Crisis, Disaster, Risk, Resilience management, business continuity, engineering, operations or related field.<br>
</p></div></div><br>
<div><div><div><b>Language</b></div></div><div><br>
<div>
Excellent knowledge of written, read, and spoken English (required) | Arabic - Native<br>
</div></div></div><br>
<div><div><div><b>Background and experience</b></div></div><div><br>
<div><b>
Competencies and skills</b></div></div></div><br>
<div>
<div><ul><li>A minimum of 14-16 years of experience in managing Security &amp; Crisis Management functional area for Oil &amp; Gas Industry or relevant fields.
</li><li>Experience in interacting with other discipline managers/professionals.</li>
<li>Demonstrated experience leading corporate-level security and crisis programs, including system development, governance, and assurance.</li></ul><br>
<p></p>
<ul>
<li>Proven ability to interface with national security and emergency authorities (ROP, NCEM, MEM, etc.).</li></ul><br>
<div></div>
<ul>
<li>Experience advising senior leadership during crises and leading large-scale emergency exercises.</li></ul></div><br>
<p></p>
<div>
<ul><li>Strong leadership and team management skills</li>
<li>Strong communication and stakeholder management skills.</li>
<li>Strategic planning, emergency decision‑making, and executive‑level communication skills Proficient in security technologies, crisis management tools, and MS Office</li>
<li>Strong understanding of HSSE integration, risk assessment, and emergency preparedness Skilled of Security and CM systems and applicable codes, standards, and regulations, preferably in O&amp;G environment.</li>
<li>Excellent Knowledge of Security &amp; CM framework/Management System preparation processes.</li>
<li>Excellent interpersonal and multi-cultural sensitivity skills to facilitate effective and collaborative work with multi-agency and cross-functional engagement.</li></ul></div></div></div></div></div><p></p>

Advisor Security & Crisis Management

MIGRE Netcom Technologies LLC

<p><b>About the Role</b></p><p>At MIGRE Netcom Technologies LLC, we believe that security is not just protection it is a business enabler. We build secure, scalable digital infrastructure that powers modern enterprises across Oman and beyond. Our approach combines advanced cybersecurity practices with practical, real-world implementation.</p><p>We are looking for a Senior Cybersecurity Engineer who will take ownership of our security architecture and strategy. This is not just an operational role you will shape how security is embedded into every layer of our systems. You will work closely with engineering, infrastructure, and leadership teams to ensure our platforms remain resilient, compliant, and future-ready.</p><p>Why Work With Us</p><p><b>The Environment</b><br/>Our office is located in Al Khuwair Business District, Muscat. We provide a professional and collaborative workspace designed for focus, innovation, and continuous improvement.</p><p><b>Security First Culture</b><br/>You will join a team that prioritizes cybersecurity at every level. Your expertise will directly influence key decisions and long-term strategy.</p><p><b>Modern Infrastructure</b><br/>We work with cloud platforms, enterprise networks, and advanced security tools. You will have the opportunity to implement best-in-class solutions across multiple environments.</p><p><b>Growth and Development</b><br/>We support continuous learning through certifications, training programs, and industry exposure to keep your skills up to date.</p><p>Monthly Salary</p><p>OMR 2,500 to OMR 3,500</p><p>Key Responsibilities</p><p><b>Security Architecture Ownership</b><br/>Design and implement security frameworks across cloud, network, and application environments. Ensure systems are secure by design.</p><p><b>Threat Detection and Response</b><br/>Monitor systems using SIEM tools, investigate incidents, and lead response efforts to mitigate risks quickly and effectively.</p><p><b>Vulnerability Management</b><br/>Conduct regular security assessments, penetration testing coordination, and remediation planning.</p><p><b>Compliance and Governance</b><br/>Ensure alignment with industry standards and regulatory requirements. Maintain documentation and support audits.</p><p><b>Collaboration and Advisory</b><br/>Work closely with engineering and IT teams to embed security best practices into all projects and operations.</p><p>What We Are Looking For</p><p><b>Experience</b><br/>5 to 8 years of experience in cybersecurity, information security, or related roles.</p><p><b>Technical Expertise</b><br/>Strong knowledge of network security, cloud security, firewalls, intrusion detection systems, and endpoint protection.</p><p><b>Tools and Platforms</b><br/>Experience with SIEM tools, vulnerability scanners, and cloud security platforms such as AWS or Azure.</p><p><b>Certifications</b><br/>Relevant certifications such as CISSP, CEH, or equivalent are highly preferred.</p><p><b>Mindset</b><br/>You are proactive, detail-oriented, and able to balance security best practices with business needs.</p><p>Job Types: Full-time, Permanent</p><p>Pay: RO2,500.000 - RO3,000.000 per month</p><p>Work Location: In person</p>

Senior Cybersecurity Engineer

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>03/31/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Job Opening Status</p>
<div>Open
</div></div><div><p>Work Experience</p>
<div>Minimum of 4&ndash;6 years of experience in an IT support role
</div></div><div><p>Industry</p>
<div>IT Services
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div><div><b>MAIN TASKS:</b><br>
</div><ul><li>
Provide comprehensive technical support for hardware, software, &amp; communication tools to all office &amp; field staff.<br>
</li><li>
Manage the full lifecycle of user accounts, including onboarding, offboarding, and access permissions.<br>
</li><li>
Monitor security logs and alerts to identify, investigate, and mitigate potential cybersecurity threats<br>
</li><li>
Deploy and maintain endpoint protection tools, such as antivirus, EDR, and disk encryption.<br>
</li><li>
Manage and troubleshoot local area network (LAN) and wireless connectivity within the office environment.<br>
</li><li>
Assist in the implementation and enforcement of corporate IT security policies and procedures.<br>
</li><li>
Conduct regular vulnerability scans and coordinate the patching of workstations and office software.<br>
</li><li>
Maintain an accurate inventory of all IT assets, including laptops, mobile devices, and peripherals.<br>
</li><li>
Deliver basic cybersecurity awareness training to employees to reduce the risk of phishing and social engineering.<br>
</li><li>
Support the Systems &amp; Cloud Administrator in maintaining office-based backup solutions and recovery tests.<br>
</li><li>
Document all support requests and technical resolutions within the company&rsquo;s ticketing system.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div><div><br>
</div><div><b>
QUALIFICATIONS:</b><br>
</div><ul><li>
 Proven ability to troubleshoot Windows environments and Microsoft 365 applications.<br>
</li><li>
Hands-on experience with firewall management and VPN configuration for secure remote access.<br>
</li><li>
Solid understanding of networking protocols, including TCP/IP, DNS, and DHCP.<br>
</li><li>
Familiarity with security frameworks (such as NIST or ISO 27001) as applied to corporate IT.<br>
</li><li>
Ability to communicate technical concepts clearly to non-technical staff.<br>
</li><li>
Experience using ticketing systems and remote monitoring (RMM) tools.<br>
</li><li>
Strong analytical mindset with a focus on proactive problem-solving.<br>
</li><li>
Must be Oman resident<br>
</li></ul><div><b>
EDUCATIONAL:</b><br>
</div><ul><li>
 Bachelor&rsquo;s degree in computer science, Information Technology, Cybersecurity, or a closely related field.<br>
</li></ul><div><b>
EXPERIENCE:</b><br>
</div><ul><li><b>
 </b>Minimum of 4&ndash;6 years of experience in an IT support role, with at least 1&ndash;2 years specifically focused on or involving junior-level cybersecurity responsibilities.<br>
</li></ul><div>
Experience working within a structured ICT department (ideally in a utility or service-oriented sector) is an advantage.<br>
</div><div>
Job Purpose The IT Support &amp; Security Specialist serves as the primary guardian of the company&rsquo;s digital workplace, ensuring that end-users remain productive while the corporate network and data remain secure. This role balances responsive technical troubleshooting with proactive security monitoring, bridging the gap between daily hardware/software support and the implementation of essential cybersecurity protocols.</div></div></div><div></div>

IT Support & Security Specialist

ahlibank

<div>
 <strong>
  SUMMARY OF ROLE:
 </strong>
 <br/>
 The Website Development / Support Engineer is responsible for maintaining, updating, and enhancing the bank&rsquo;s websites to ensure accuracy, security, and compliance with internal and regulatory standards. The role involves updating content, developing new features, improving user experience, and collaborating with business, marketing, and IT teams to deliver timely website updates. The incumbent will also ensure that the websites reflect the bank&rsquo;s branding, support digital campaigns, and maintain high availability and performance.
 <br/>
 <br/>
 <strong>
  KEY RESPONSIBILITIES:
  <br/>
 </strong>
 <strong>
  Website Maintenance &amp; Content Updates
  <br/>
 </strong>
 &bull; Update website content (banners, products, announcements, press releases, campaigns) in a timely manner.
 <br/>
 &bull; Ensure website information is accurate, up to date, and compliant with regulatory standards.
 <br/>
 &bull; Manage CMS workflows and content approvals in coordination with business teams.
 <br/>
 <br/>
 <strong>
  Development &amp; Enhancements:
  <br/>
 </strong>
 &bull; Customize and maintain WordPress themes and plugins.
 <br/>
 &bull; Develop new pages, templates, and features as required by business units.
 <br/>
 &bull; Ensure responsive design and cross-browser compatibility.
 <br/>
 &bull; Manage and optimize SQL databases used by WordPress for performance, backup, and recovery.
 <br/>
 &bull; Write and optimize SQL queries for reporting and troubleshooting website data issues.
 <br/>
 &bull; Monitor webserver performance (Apache, IIS, etc.), ensuring uptime, scalability, and security.
 <br/>
 <br/>
 <strong>
  Security &amp; Compliance:
  <br/>
 </strong>
 &bull; Ensure websites comply with bank security standards and regulatory requirements.
 <br/>
 &bull; Perform regular updates, patches, and vulnerability scans.
 <br/>
 &bull; Collaborate with IT Security to address website risks and incidents.
 <br/>
 <br/>
 <strong>
  Performance &amp; Availability:
  <br/>
 </strong>
 &bull; Monitor site performance, uptime, and responsiveness.
 <br/>
 &bull; Optimize sites for speed, SEO, and accessibility.
 <br/>
 &bull; Manage backups and ensure disaster recovery readiness.
 <br/>
 <br/>
 <strong>
  Collaboration &amp; Support:
  <br/>
 </strong>
 &bull; Work with marketing, digital banking, and product teams to deliver campaigns and promotions.
 <br/>
 &bull; Coordinate with IT infrastructure teams for hosting, SSL certificates, and server configurations.
 <br/>
 &bull; Apply patches, manage SSL certificates, and configure load balancing for high-availability environments.
 <br/>
 &bull; Provide technical support to internal stakeholders for website-related issues.
 <br/>
 <br/>
 <strong>
  Innovation &amp; Continuous Improvement:
  <br/>
 </strong>
 &bull; Stay updated on WordPress, PHP, and digital banking website trends.
 <br/>
 &bull; Recommend improvements to enhance customer experience and digital engagement.
 <br/>
 &bull; Explore automation opportunities for website updates and monitoring.
 <br/>
 <br/>
 <strong>
  Deployment &amp; Server Management:
  <br/>
 </strong>
 &bull; Own end-to-end website deployment cycles, ensuring secure and compliant releases.
 <br/>
 &bull; Manage hosting environments, domains, and SSL certificates
 <br/>
 &bull; Monitor servers for uptime, performance, and capacity planning.
 <br/>
 &bull; Coordinate with infrastructure teams to ensure scalability, disaster recovery, and business continuity.
 <br/>
 &bull; Implement automation tools for deployment and monitoring where applicable.
 <br/>
 &bull; Configure, monitor, and maintain SMTP servers for secure and reliable email delivery
 <br/>
 <br/>
 <strong>
  Business Control &amp; Governance
  <br/>
 </strong>
 &bull; Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities.
 <br/>
 <br/>
 <br/>
 Requirements
 <br/>
 <br/>
 &bull; Omani Nationals only
 <br/>
 &bull; Minimum Diploma, Bachelor&rsquo;s degree preferred in Computer Science, Information Technology, or related field.
 <br/>
 &bull; Minimum 5 years of experience in website development/administration.
 <br/>
 <br/>
 <br/>
</div>


Website Development Support Engineer

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