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it support security specialist

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>03/31/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Job Opening Status</p>
<div>Open
</div></div><div><p>Work Experience</p>
<div>Minimum of 4&ndash;6 years of experience in an IT support role
</div></div><div><p>Industry</p>
<div>IT Services
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div><div><b>MAIN TASKS:</b><br>
</div><ul><li>
Provide comprehensive technical support for hardware, software, &amp; communication tools to all office &amp; field staff.<br>
</li><li>
Manage the full lifecycle of user accounts, including onboarding, offboarding, and access permissions.<br>
</li><li>
Monitor security logs and alerts to identify, investigate, and mitigate potential cybersecurity threats<br>
</li><li>
Deploy and maintain endpoint protection tools, such as antivirus, EDR, and disk encryption.<br>
</li><li>
Manage and troubleshoot local area network (LAN) and wireless connectivity within the office environment.<br>
</li><li>
Assist in the implementation and enforcement of corporate IT security policies and procedures.<br>
</li><li>
Conduct regular vulnerability scans and coordinate the patching of workstations and office software.<br>
</li><li>
Maintain an accurate inventory of all IT assets, including laptops, mobile devices, and peripherals.<br>
</li><li>
Deliver basic cybersecurity awareness training to employees to reduce the risk of phishing and social engineering.<br>
</li><li>
Support the Systems &amp; Cloud Administrator in maintaining office-based backup solutions and recovery tests.<br>
</li><li>
Document all support requests and technical resolutions within the company&rsquo;s ticketing system.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div><div><br>
</div><div><b>
QUALIFICATIONS:</b><br>
</div><ul><li>
 Proven ability to troubleshoot Windows environments and Microsoft 365 applications.<br>
</li><li>
Hands-on experience with firewall management and VPN configuration for secure remote access.<br>
</li><li>
Solid understanding of networking protocols, including TCP/IP, DNS, and DHCP.<br>
</li><li>
Familiarity with security frameworks (such as NIST or ISO 27001) as applied to corporate IT.<br>
</li><li>
Ability to communicate technical concepts clearly to non-technical staff.<br>
</li><li>
Experience using ticketing systems and remote monitoring (RMM) tools.<br>
</li><li>
Strong analytical mindset with a focus on proactive problem-solving.<br>
</li><li>
Must be Oman resident<br>
</li></ul><div><b>
EDUCATIONAL:</b><br>
</div><ul><li>
 Bachelor&rsquo;s degree in computer science, Information Technology, Cybersecurity, or a closely related field.<br>
</li></ul><div><b>
EXPERIENCE:</b><br>
</div><ul><li><b>
 </b>Minimum of 4&ndash;6 years of experience in an IT support role, with at least 1&ndash;2 years specifically focused on or involving junior-level cybersecurity responsibilities.<br>
</li></ul><div>
Experience working within a structured ICT department (ideally in a utility or service-oriented sector) is an advantage.<br>
</div><div>
Job Purpose The IT Support &amp; Security Specialist serves as the primary guardian of the company&rsquo;s digital workplace, ensuring that end-users remain productive while the corporate network and data remain secure. This role balances responsive technical troubleshooting with proactive security monitoring, bridging the gap between daily hardware/software support and the implementation of essential cybersecurity protocols.</div></div></div><div></div>

IT Support & Security Specialist

National Energy Center

<div>
 <br/>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  <span>
   The Helpdesk Associate is responsible for providing first-line technical support and assistance to NEC users across the Head Office and ECTRON. This role ensures timely resolution of IT-related issues, proper coordination with the infrastructure and application teams, and adherence to NEC&rsquo;s IT policies and procedures.&nbsp;
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  1.&nbsp;Serve as the first point of contact for IT support requests through email, phone, or ticketing systems.
 </p>
 <p>
  2.&nbsp;Provide technical assistance for hardware, software, and peripheral issues including laptops, printers, and network connectivity.
 </p>
 <p>
  3.&nbsp;Support user account management, password resets, and access control within Microsoft 365, Active Directory, and ERP systems.
 </p>
 <p>
  4.&nbsp;Log, track, and update service tickets ensuring timely and accurate resolution of user issues.
 </p>
 <p>
  5.&nbsp;Escalate unresolved or complex incidents to the Network &amp; Infrastructure Specialist or relevant technical teams.
 </p>
 <p>
  6.&nbsp;Assist in setup, configuration, and maintenance of user devices and workstations.
 </p>
 <p>
  7.&nbsp;Maintain the IT asset inventory and ensure accurate records of equipment issued and returned.
 </p>
 <p>
  8.&nbsp;Provide basic support for ERP logins, attendance exceptions, and email configuration.
 </p>
 <p>
  9.&nbsp;Coordinate with external vendors or service providers for equipment repairs and replacements.
 </p>
 <p>
  10.&nbsp;Assist during preventive maintenance, software updates, and new system deployments.
 </p>
 <p>
  11.&nbsp;&nbsp;Ensure compliance with NEC&rsquo;s IT policies, security guidelines, and acceptable use standards.
 </p>
 <p>
  12.&nbsp;Deliver clear and courteous communication to all users and maintain a professional support experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Experience/Qualifications Needed
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull;&nbsp;Diploma or bachelor&rsquo;s degree in information technology or a related field.
 </p>
 <p>
  &bull;&nbsp;Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL Foundation are advantageous
 </p>
 <p>
  <span>
   &bull;
  </span>
  1&ndash;3 years of experience in IT support or helpdesk operations, preferably in a multi-site or enterprise environment.
 </p>
 <p>
  <br/>
 </p>
</div>


Help Desk Associate

Prosupport Services Company Limited

<div>
 <p>
  The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 </p>
 <br/>
 Tasks
 <br/>
 <ul>
  <br/>
  <li>
   Provide technical support to users on hardware, software, network, and application issues.
  </li>
  <br/>
  <li>
   Respond to IT support requests and resolve issues in a timely and professional manner.
  </li>
  <br/>
  <li>
   Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
  </li>
  <br/>
  <li>
   Set up user accounts, email access, and system permissions.
  </li>
  <br/>
  <li>
   Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
  </li>
  <br/>
  <li>
   Perform routine system checks, updates, and backups.
  </li>
  <br/>
  <li>
   Assist in managing antivirus, security patches, and access controls.
  </li>
  <br/>
  <li>
   Support troubleshooting of network, email, and connectivity issues.
  </li>
  <br/>
  <li>
   Maintain an inventory of IT equipment and software licenses.
  </li>
  <br/>
  <li>
   Document IT procedures, system configurations, and troubleshooting guides.
  </li>
  <br/>
  <li>
   Ensure proper handling, storage, and maintenance of IT assets.
  </li>
  <br/>
  <li>
   Support implementation of IT security policies and best practices.
  </li>
  <br/>
  <li>
   Ensure compliance with company IT policies and data protection requirements.
  </li>
  <br/>
  <li>
   Assist with audits and system reviews where required.
  </li>
  <br/>
  <li>
   Work closely with vendors and service providers for repairs and upgrades.
  </li>
  <br/>
  <li>
   Support system upgrades, new software rollouts, and IT projects.
  </li>
  <br/>
  <li>
   Provide basic user training on IT systems and applications.
  </li>
  <br/>
 </ul>
 <br/>
 Requirements
 <br/>
 <ul>
  <br/>
  <li>
   Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
  </li>
  <br/>
  <li>
   Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
  </li>
  <br/>
  <li>
   Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
  </li>
  <br/>
  <li>
   Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
  </li>
  <br/>
  <li>
   Strong troubleshooting and problem-solving skills.
  </li>
  <br/>
  <li>
   Good knowledge of computer hardware, software, and networks.
  </li>
  <br/>
  <li>
   Ability to communicate technical issues clearly to non-technical users.
  </li>
  <br/>
  <li>
   Good time management and ability to handle multiple tasks.
  </li>
  <br/>
 </ul>
 <br/>
 <p>
  Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 </p>
</div>


IT SUPPORT OFFICER

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>03/30/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Job Opening Status</p>
<div>Open
</div></div><div><p>Work Experience</p>
<div>8&ndash;10 years of experience in the ICT/IT field
</div></div><div><p>Industry</p>
<div>Engineering
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div><div><b>Strategic &amp; Operational Leadership</b><br>
<br>
</div><div></div><br>
<div>Lead IT transformation initiatives and system upgrades.<br>
</div><div>
Manage the ICT budget to ensure cost-effectiveness in licensing, hardware procurement, and telecommunications contracts.<br>
</div><div>
Act as the primary point of contact for external vendors and service providers.<br>
</div><div>
Oversee the IT support function and ensure timely issue resolution.<br>
</div><div>
Supervise and mentor ICT technical specialists, ensuring clear KPIs and continuous professional development.</div><div></div><div><b><br>
Cybersecurity &amp; Risk Management</b></div><div></div><div><br>
Develop and implement the organization&rsquo;s cybersecurity strategy.<br>
</div><div>
Work with Security Specialists to maintain a robust cybersecurity posture (ISO 27001 or similar).<br>
</div><div>
Establish and enforce information security policies and standards.<br>
</div><div>
Maintain data privacy and protection protocols.<br>
</div><div>
Report cybersecurity risks and mitigation plans to senior management.<br>
</div><div>
Provide periodic reporting on IT performance, system health, and security posture.</div><div></div><div><b><br>
Business Continuity &amp; Infrastructure Management</b></div><div></div><div><br>
Ensure disaster recovery, business continuity, and data protection measures are in place and regularly tested.<br>
</div><div>
Manage ERP, HR systems, Microsoft 365, and all enterprise platforms, including licensing, access, and support.<br>
</div><div>
Oversee the System &amp; Cloud Administrators to ensure hybrid infrastructure is optimized, secure, and backed up.</div><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div><b>
Qualifications:</b></div><div></div><div><br>
Strong knowledge of Microsoft 365, Azure/AWS, VoIP, and SD‑WAN<br>
</div><div>
Experience in cybersecurity frameworks and risk management<br>
</div><div>
Skilled in ERP and enterprise systems management<br>
</div><div>
Strong understanding of IT infrastructure and network architecture<br>
</div><div>
Excellent leadership and communication skills<br>
</div><div>
Strong reporting and documentation capabilities<br>
</div><div>
Certifications preferred: PMP/Prince2, ITIL Foundation, or CISSP<br>
</div><div>
Must be Oman resident</div><div></div><div><b><br>
Educational Requirements:</b></div><div></div><div><br>
Bachelor&rsquo;s degree in IT, Computer Science, Cybersecurity, or a related field</div><div></div><div><b><br>
Experience Requirements:</b></div><div></div><div><br>
8&ndash;10 years of experience in the ICT/IT field<br>
</div><div>
Experience in managing IT operations, security, cloud, and infrastructure environments is preferred</div></div>

IT & Cyber Security Manager

MIGRE Netcom Technologies LLC

<p><b>About the Role</b></p><p>At MIGRE Netcom Technologies LLC, we believe that security is not just protection it is a business enabler. We build secure, scalable digital infrastructure that powers modern enterprises across Oman and beyond. Our approach combines advanced cybersecurity practices with practical, real-world implementation.</p><p>We are looking for a Senior Cybersecurity Engineer who will take ownership of our security architecture and strategy. This is not just an operational role you will shape how security is embedded into every layer of our systems. You will work closely with engineering, infrastructure, and leadership teams to ensure our platforms remain resilient, compliant, and future-ready.</p><p>Why Work With Us</p><p><b>The Environment</b><br/>Our office is located in Al Khuwair Business District, Muscat. We provide a professional and collaborative workspace designed for focus, innovation, and continuous improvement.</p><p><b>Security First Culture</b><br/>You will join a team that prioritizes cybersecurity at every level. Your expertise will directly influence key decisions and long-term strategy.</p><p><b>Modern Infrastructure</b><br/>We work with cloud platforms, enterprise networks, and advanced security tools. You will have the opportunity to implement best-in-class solutions across multiple environments.</p><p><b>Growth and Development</b><br/>We support continuous learning through certifications, training programs, and industry exposure to keep your skills up to date.</p><p>Monthly Salary</p><p>OMR 2,500 to OMR 3,500</p><p>Key Responsibilities</p><p><b>Security Architecture Ownership</b><br/>Design and implement security frameworks across cloud, network, and application environments. Ensure systems are secure by design.</p><p><b>Threat Detection and Response</b><br/>Monitor systems using SIEM tools, investigate incidents, and lead response efforts to mitigate risks quickly and effectively.</p><p><b>Vulnerability Management</b><br/>Conduct regular security assessments, penetration testing coordination, and remediation planning.</p><p><b>Compliance and Governance</b><br/>Ensure alignment with industry standards and regulatory requirements. Maintain documentation and support audits.</p><p><b>Collaboration and Advisory</b><br/>Work closely with engineering and IT teams to embed security best practices into all projects and operations.</p><p>What We Are Looking For</p><p><b>Experience</b><br/>5 to 8 years of experience in cybersecurity, information security, or related roles.</p><p><b>Technical Expertise</b><br/>Strong knowledge of network security, cloud security, firewalls, intrusion detection systems, and endpoint protection.</p><p><b>Tools and Platforms</b><br/>Experience with SIEM tools, vulnerability scanners, and cloud security platforms such as AWS or Azure.</p><p><b>Certifications</b><br/>Relevant certifications such as CISSP, CEH, or equivalent are highly preferred.</p><p><b>Mindset</b><br/>You are proactive, detail-oriented, and able to balance security best practices with business needs.</p><p>Job Types: Full-time, Permanent</p><p>Pay: RO2,500.000 - RO3,000.000 per month</p><p>Work Location: In person</p>

Senior Cybersecurity Engineer

ahlibank

<div>
 <strong>
  SUMMARY OF ROLE:
 </strong>
 <br/>
 The Website Development / Support Engineer is responsible for maintaining, updating, and enhancing the bank&rsquo;s websites to ensure accuracy, security, and compliance with internal and regulatory standards. The role involves updating content, developing new features, improving user experience, and collaborating with business, marketing, and IT teams to deliver timely website updates. The incumbent will also ensure that the websites reflect the bank&rsquo;s branding, support digital campaigns, and maintain high availability and performance.
 <br/>
 <br/>
 <strong>
  KEY RESPONSIBILITIES:
  <br/>
 </strong>
 <strong>
  Website Maintenance &amp; Content Updates
  <br/>
 </strong>
 &bull; Update website content (banners, products, announcements, press releases, campaigns) in a timely manner.
 <br/>
 &bull; Ensure website information is accurate, up to date, and compliant with regulatory standards.
 <br/>
 &bull; Manage CMS workflows and content approvals in coordination with business teams.
 <br/>
 <br/>
 <strong>
  Development &amp; Enhancements:
  <br/>
 </strong>
 &bull; Customize and maintain WordPress themes and plugins.
 <br/>
 &bull; Develop new pages, templates, and features as required by business units.
 <br/>
 &bull; Ensure responsive design and cross-browser compatibility.
 <br/>
 &bull; Manage and optimize SQL databases used by WordPress for performance, backup, and recovery.
 <br/>
 &bull; Write and optimize SQL queries for reporting and troubleshooting website data issues.
 <br/>
 &bull; Monitor webserver performance (Apache, IIS, etc.), ensuring uptime, scalability, and security.
 <br/>
 <br/>
 <strong>
  Security &amp; Compliance:
  <br/>
 </strong>
 &bull; Ensure websites comply with bank security standards and regulatory requirements.
 <br/>
 &bull; Perform regular updates, patches, and vulnerability scans.
 <br/>
 &bull; Collaborate with IT Security to address website risks and incidents.
 <br/>
 <br/>
 <strong>
  Performance &amp; Availability:
  <br/>
 </strong>
 &bull; Monitor site performance, uptime, and responsiveness.
 <br/>
 &bull; Optimize sites for speed, SEO, and accessibility.
 <br/>
 &bull; Manage backups and ensure disaster recovery readiness.
 <br/>
 <br/>
 <strong>
  Collaboration &amp; Support:
  <br/>
 </strong>
 &bull; Work with marketing, digital banking, and product teams to deliver campaigns and promotions.
 <br/>
 &bull; Coordinate with IT infrastructure teams for hosting, SSL certificates, and server configurations.
 <br/>
 &bull; Apply patches, manage SSL certificates, and configure load balancing for high-availability environments.
 <br/>
 &bull; Provide technical support to internal stakeholders for website-related issues.
 <br/>
 <br/>
 <strong>
  Innovation &amp; Continuous Improvement:
  <br/>
 </strong>
 &bull; Stay updated on WordPress, PHP, and digital banking website trends.
 <br/>
 &bull; Recommend improvements to enhance customer experience and digital engagement.
 <br/>
 &bull; Explore automation opportunities for website updates and monitoring.
 <br/>
 <br/>
 <strong>
  Deployment &amp; Server Management:
  <br/>
 </strong>
 &bull; Own end-to-end website deployment cycles, ensuring secure and compliant releases.
 <br/>
 &bull; Manage hosting environments, domains, and SSL certificates
 <br/>
 &bull; Monitor servers for uptime, performance, and capacity planning.
 <br/>
 &bull; Coordinate with infrastructure teams to ensure scalability, disaster recovery, and business continuity.
 <br/>
 &bull; Implement automation tools for deployment and monitoring where applicable.
 <br/>
 &bull; Configure, monitor, and maintain SMTP servers for secure and reliable email delivery
 <br/>
 <br/>
 <strong>
  Business Control &amp; Governance
  <br/>
 </strong>
 &bull; Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities.
 <br/>
 <br/>
 <br/>
 Requirements
 <br/>
 <br/>
 &bull; Omani Nationals only
 <br/>
 &bull; Minimum Diploma, Bachelor&rsquo;s degree preferred in Computer Science, Information Technology, or related field.
 <br/>
 &bull; Minimum 5 years of experience in website development/administration.
 <br/>
 <br/>
 <br/>
</div>


Website Development Support Engineer

Nets-international Communication

<p><b>Cisco Umbrella Security Engineer</b></p><p>Job Summary</p><p>We are seeking a skilled <b>Cisco Umbrella Security Engineer</b> responsible for implementing, managing, and supporting cloud-based security solutions using <b>Cisco Umbrella</b>. The role involves protecting enterprise networks from cyber threats through DNS-layer security, secure web gateway, and cloud-delivered firewall capabilities. The engineer will work closely with network, cloud, and security teams to ensure secure internet access and threat prevention.</p><p>Key Responsibilities</p><ul><li>Deploy, configure, and manage <b>Cisco Umbrella security solutions</b> for enterprise environments.</li><li>Monitor <b>DNS-layer security events, policy violations, and threat intelligence alerts</b> using the Umbrella dashboard.</li><li>Configure and manage <b>web filtering, DNS security policies, and access controls</b>.</li><li>Integrate Cisco Umbrella with <b>firewalls, SIEM tools, and identity platforms</b>.</li><li>Investigate and respond to <b>security incidents and internet-based threats</b>.</li><li>Troubleshoot issues related to <b>roaming clients, DNS security, and secure web gateway services</b>.</li><li>Conduct <b>security policy reviews and optimization</b> for improved threat protection.</li><li>Collaborate with IT and cybersecurity teams to ensure secure network architecture.</li><li>Generate security reports and provide recommendations to management.</li><li>Document security configurations, incident reports, and standard operating procedures.</li></ul><p>Required Skills</p><ul><li>Strong knowledge of <b>networking protocols (TCP/IP, DNS, DHCP, VPN)</b>.</li><li>Hands-on experience with <b>Cisco Umbrella or Secure Internet Gateway (SIG)</b>.</li><li>Experience with <b>firewalls, IDS/IPS, and SIEM tools</b>.</li><li>Understanding of <b>Zero Trust, Secure Web Gateway (SWG), and cloud security</b>.</li><li>Experience integrating Umbrella with <b>Active Directory, endpoint security, or cloud platforms</b>.</li><li>Strong troubleshooting and incident response skills.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in <b>Computer Science, Information Security, or IT</b>.</li><li><b>3&ndash;7 years of experience</b> in cybersecurity or network security roles.</li><li>Hands-on experience with <b>Cisco security technologies</b>.</li></ul><p>Preferred Certifications</p><ul><li><b>CCNA Security</b></li><li><b>CCNP Security</b></li><li>Cisco Umbrella / Secure Access certifications</li></ul><p>Tools &amp; Technologies</p><ul><li>Cisco Umbrella</li><li>Cisco SecureX</li><li>Cisco ASA / Cisco Secure Firewall</li><li>SIEM (Splunk, QRadar)</li><li>DNS security tools</li><li>VPN &amp; Zero Trust solutions</li></ul><p>Job Type: Full-time</p><p>Pay: RO34,000.000 - RO45,000.000 per year</p><p>Work Location: In person</p>

Cisco Umbrella Security

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