sales manager

account manager

senior account manager

key account manager

ccs manager

client customer manager

NTT DATA

<div>Make an impact with NTT DATA 
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion &ndash; it&rsquo;s a place where you can grow, belong and thrive.<div>
Your day at NTT DATA 
As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. You'll use our state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions that address their specific business requirements. 
 
You'll manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences. Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention. 
 
By utilizing your extensive knowledge of the latest technology sales methods and trends, you will develop and implement account strategies. You'll work closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout their buying lifecycle. 
 
Your day will involve using tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts. You will analyze the client's situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets. 
 
Acting as the first point of contact, you'll address client issues and ensure consistent client satisfaction. You will use your expertise to transform clients' needs into actionable solutions, helping them achieve their business goals with our services.</div><div> 

To thrive in this role, you need to have:<ul><li>
Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements.</li><li>
Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth.</li><li>
Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends.</li><li>
Ability to identify and advance opportunities at assigned clients and prospects.</li><li>
Extensive experience in global partner management and sales environments, with a focus on business development.</li><li>
Proficiency in using Salesforce.com or other CrM platforms.</li><li>
Capability to drive alignment to a common vision across multiple stakeholders.</li><li>
A collaborative mindset and the ability to adapt communication styles for diverse audiences.</li><li>
Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals.</li><li>
A bachelor's degree or equivalent in business or a sales-related field.</li></ul></div>
Workplace type:
Hybrid Working
About NTT DATA 
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer 
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.</div>

Client Manager

endava

<div>Company Description 
Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. 
 
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. 
 
From prototype to real-world impact - be part of a global shift by doing work that matters. 
Job Description 
As a Client Delivery Manager, you will be the senior face of Endava to our clients &mdash; responsible for shaping engagements, overseeing delivery, and building trusted long-term relationships. You&rsquo;ll partner closely with clients to understand their business needs and help them succeed through impactful digital solutions, while ensuring that delivery remains efficient, scalable, and commercially sound.
You&rsquo;ll operate at the intersection of strategy, delivery leadership, and client engagement. While you&rsquo;ll be accountable for the end-to-end success of delivery outcomes, you&rsquo;ll also act as a strategic advisor and relationship builder, identifying ways to deepen our impact and expand our partnership within the client&rsquo;s business.
This role requires a strong blend of delivery oversight, commercial awareness, and cultural fluency &mdash; particularly in navigating the expectations and relationship dynamics within the Saudi Arabian market.
Responsibilities
Client Engagement and Relationship Management<ul><li>
Act as the senior point of contact for clients, building strong relationships with business and technology stakeholders.</li><li>
Understand local business culture and adapt your communication and working style accordingly.</li><li>
Lead account planning and strategic discussions that align Endava&rsquo;s capabilities with client goals.</li><li>
Identify opportunities for organic growth by aligning with evolving client needs.</li></ul>
End-to-End Delivery Oversight<ul><li>
Ensure all projects and programs are delivered on time, within budget, and to a high standard.</li><li>
Lead multi-disciplinary teams through the entire software delivery lifecycle &mdash; from discovery and planning through to implementation and post-release support.</li><li>
Monitor portfolio health, risks, and resource alignment to ensure delivery success.</li></ul>
Leadership and Team Management<ul><li>
Provide strategic oversight and guidance to project managers and delivery leads across your client portfolio.</li><li>
Champion team engagement, growth, and cross-functional collaboration.</li><li>
Build a culture of trust, performance, and accountability within and across teams.</li></ul>
Governance, Risk, and Financial Accountability<ul><li>
Introduce and manage appropriate governance models to maintain transparency, mitigate risk, and support informed decision-making.</li><li>
Own financial performance across the account &mdash; including budgets, forecasts, and profitability targets.</li><li>
Balance the needs of the client with internal delivery sustainability and commercial goals.</li></ul>
 Agile and Process Excellence<ul><li>
Promote Agile delivery principles and modern delivery practices across your engagements.</li><li>
Encourage a mindset of continuous improvement, learning, and innovation within teams.</li></ul> 
Qualifications 
<ul><li>
Experience: 10+ years in delivery leadership, consulting, or account management roles &mdash; ideally within a digital agency or technology services environment.</li><li>
Delivery Ownership: Proven track record of leading the end-to-end software delivery lifecycle, from early discovery through to launch and post-release optimisation.</li><li>
Client-Centric Approach: Ability to build deep relationships with clients, understand their business, and influence senior stakeholders with confidence and credibility.</li><li>
Commercial Acumen: Strong experience managing budgets, delivery forecasts, and account profitability.</li><li>
Strategic Thinking: Ability to spot opportunities for growth and position Endava as a long-term strategic partner.</li><li>
Industry Background: Experience in financial services or banking is highly desirable.</li><li>
Agile Capability: Proficiency in Agile delivery methodologies and frameworks.</li><li>
Cultural Awareness: Experience working in or with clients in the Middle East, preferably within Saudi Arabia.</li></ul>
Soft Skills<ul><li>
Strong decision-making and problem-solving abilities.</li><li>
Composure and professionalism in high-pressure or ambiguous environments.</li><li>
Excellent communicator who can tailor messaging to technical and business audiences.</li><li>
Collaborative leadership style with a focus on team empowerment and shared success.</li></ul> 

Additional Information 
Discover some of the global benefits that empower our people to become the best version of themselves:<ul><li>
Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;</li><li>
Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;</li><li>
Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;</li><li>
Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;</li><li>
Health: Global internal wellbeing programme, access to wellbeing apps;</li><li>
Community: Global internal tech communities, hobby clubs and interest groups, events and celebrations.</li></ul><div></div>
At Endava, we&rsquo;re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives&mdash;because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.</div>

Client Delivery Manager

Marsh McLennan

<div><div>We are seeking a talented individual to join our Employee Benefits team at Marsh Arabia. This role will be based in Riyadh.
This role involves managing client relationships within the Employee Benefits domain, serving as the primary point of contact for clients, and delivering strategic advice and tailored solutions to meet their employee health and benefits needs. You will work closely with internal teams to ensure the successful delivery of employee benefits programs and help clients optimize their employee health strategies.
We will count on you to:<ul><li>
Act as the main liaison between clients and internal teams, ensuring client needs and expectations are met or exceeded.</li><li>
Develop and maintain strong, long-term relationships with clients, understanding their business objectives and employee benefits requirements.</li><li>
Provide strategic insights on employee health and benefits programs, including health insurance, wellness initiatives, and related services.</li><li>
Manage the end-to-end delivery of employee benefits solutions, from plan design to ongoing administration.</li><li>
Conduct regular client reviews to assess program performance and identify opportunities for improvement.</li><li>
Collaborate with internal teams such as placement, actuarial, compliance, and operations to deliver tailored solutions.</li></ul>
What you need to have:<ul><li>
Bachelor's degree in Business Administration, Human Resources, Insurance, or a related field.</li><li>
Proven experience in employee benefits, health insurance, or client management within the insurance or consulting industry.</li><li>
Strong understanding of employee health and benefits programs, regulatory environment, and market trends.</li><li>
Excellent communication, negotiation, and interpersonal skills.</li></ul>
What makes you stand out:<ul><li>
Ability to analyze data, prepare reports, and present complex information clearly.</li><li>
Strong project management and organizational skills.</li><li>
Customer-focused mindset with a proactive approach to problem-solving.</li></ul>
Why join our team:<ul><li>
We help you be your best through professional development opportunities, interesting work, and supportive leaders.</li><li>
We foster a vibrant and inclusive culture where you can work with talented colleagues to create innovative solutions and make an impact for colleagues, clients, and communities.</li><li>
Our scale enables us to provide a range of career opportunities, along with benefits and rewards to support your well-being.</li></ul> 
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world&rsquo;s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. 
 
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law. 
 
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one &ldquo;anchor day&rdquo; per week on which their full team will be together in person.</div></div>

Xiaomi Technology

<div>
 
 Your Mission:
 
 
 Own End-to-End Delivery: Design solutions, clarify requirements, and manage order fulfillment for assigned clients.
 
 
 Master Supply Chain Coordination: Lead CPFR meetings, manage 13-week SI plans, and drive bundle execution, rework, and logistics.
 
 
 Be the Client&rsquo;s Point of Contact: Build strong relationships with clients and their warehouses.
 
 
 Optimize Inventory: Control stock levels across HQ rework hubs, country warehouses, HUBs, and channel partners.
 
 
 Solve Complex Challenges: Monitor delivery exceptions (forecast to acceptance) and design rework strategies.
 
 
 
 
 
 We Need You To Bring:
 
 
 2-3 years in delivery/channel management (mobile phones, small appliances, or IoT ecosystems).
 
 
 Proven ability to manage SI plans, inventory, and client relationships.
 
 
 Strong communication skills and a problem-solving mindset.
 
 
 Experience in cross-functional supply chain coordination.
 
</div>

Client Delivery Manager(A72415)

Zegna

<div>
 
 JOB CON
 
 
 TENT
 
 
 
 As a Zegna Assistant Store Manager you will support the Store Manager in all the activities related to store business objectives, including sales development, staff management and operational activities. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team.
 
 
 
 Functional Responsibilities
 
 
 
 <ul>
 <li>
 Achieve individual daily, weekly, monthly and yearly sales and KPI's targets while ensuring a warm and personalized customer experience.
 </li>
 <li>
 Support the Store Manager in preparing and executing the Morning Briefing, translating store KPI's into action plans for the team.
 </li>
 <li>
 Actively support the team on the sales floor to optimize productivity; actively coach the team to enhance individual performance.
 </li>
 <li>
 Provide accurate and effective staff schedules to Store manager by analysing the traffic trends to ensure the adequate floor coverage
 </li>
 <li>
 Collaborate with Store Manager and local Marketing and CRM to develop and implement localized clientelling initiatives to generate new and activate lapsed clients.
 </li>
 <li>
 Implement and supervise the execution of the Selling Flow.
 </li>
 <li>
 Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection.
 </li>
 <li>
 Ensure that client outreach is personalized and aligned with personal interests, lifestyle, etc.
 </li>
 <li>
 Monitor periodic CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the appropriate customer data collection through the appropriate tools.
 </li>
 <li>
 Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment.
 </li>
 <li>
 Embrace and promote change and transformation and actively inspire others to do the same.
 </li>
 <li>
 Facilitate the on-boarding plan for every new employee.
 </li>
 <li>
 Provide regular individual feedback (daily/weekly/monthly).
 </li>
 <li>
 Coach store team to develop competencies and support their growth; ensure training program deployment.
 </li>
 <li>
 Motivate and engage the team by maintaining high performance standards.
 </li>
 <li>
 Support the Store Manager in identifying training needs and ensuring the implementation of training activities
 </li>
 <li>
 Is aware of the employees&rsquo; problems and takes any actions to help problem solving, informing Store Manager and HR
 </li>
 <li>
 Work with Store Manager to provide effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers
 </li>
 <li>
 Ensure the implementation of VM guidelines, in collaboration with Store Manager and VM, to ensure interior and exterior image.
 </li>
 <li>
 Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance.
 </li>
 <li>
 Support Store Manager in planning and organizing the team &lsquo;s attendance to product trainings and in achieving trainings' goals
 </li>
 <li>
 Ensure the store team adheres to guidelines policies and procedures in all areas of operational activities and inform Store Manager of any non compliant aspect.
 </li>
 <li>
 Sponsor, execute and supervise the adoption of the Zegna Code of Ethics.
 </li>
 <li>
 Supervise the logistic procedures and the stock management.
 </li>
 <li>
 In collaboration with Store Manager, ensure the adoption of H&amp;S regulations and the attendance of the store team on H&amp;S specific training courses.
 </li>
 <li>
 Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service
 
 
 </li>
 </ul>
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 Graduate in any discipline with tertiary qualifications in sales.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5 to 7 years&rsquo; experience in high end fashion industry preferably involving direct sales.
 
 
 </li>
 </ul>
 
 Functional Skills &amp; Specific Knowledge
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Good command of spoken and written English essential
 </li>
 <li>
 Knowledge of other languages including Arabic/Italian advantageous
 </li>
 <li>
 Pleasant personality and good grooming
 </li>
 <li>
 Computer literate with knowledge of basic accounting procedures
 </li>
 <li>
 Ability to take ownership of the business
 
 
 </li>
 </ul>
 COMPETENCIES
 
 
 <ul>
 <li>
 Achievement Drive
 </li>
 <li>
 Building Relationships
 </li>
 <li>
 Empathy
 </li>
 <li>
 Influencing
 </li>
 <li>
 Serving Customers
 </li>
 <li>
 Team Working
 </li>
 <li>
 Conceptual Thinking
 </li>
 <li>
 Developing Potential
 </li>
 <li>
 Driving Performance
 </li>
 <li>
 Leadership
 </li>
 </ul>
</div>

Assistant Store Manager

MontyPay

<div>
 
 
 Job Objective
 
 
 
 Your role as an Account Manager is to create long-term, trusting relationships with our Small and Medium-sized Business customers and actively seek new sales opportunities. You will also lead generation, cold calls, research, present &amp; promote our services and solutions.
 
 
 
 
 
 The primary focus will be on meeting with clients and resellers, sending offers, closing deals, handling the onboarding process, monitoring the clients' transactions.
 
 
 
 
 
 Main Tasks
 
 
 <ul>
 <li>
 Develop, drive, and manage sales activities to increase revenues and direct margin in the Enterprise field that supports and exceeds forecasts.
 </li>
 <li>
 Act as the single point of contact for clients, manage change requests and customer queries, and maintain a strong, long-lasting client relationship.
 </li>
 <li>
 Collaborate the project plan setting with MontyPay&rsquo;s team members and Client side for the solution implementation.
 </li>
 <li>
 Handle day-to-day sales &amp; buying activities with strong sales focus on specific destinations.
 </li>
 <li>
 Attend events to network with relevant stakeholders, gain industry insight, and represent the Business Unit in the marketplace.
 </li>
 <li>
 Prepare reports on account status as assigned by top management.
 </li>
 <li>
 Assist with challenging client requests or issue escalations as needed.
 </li>
 <li>
 Perform market research to collect data on the target audience and collaborate with the direct line manager to analyze and interpret the findings.
 </li>
 <li>
 Conduct daily sales reports and provide them to the direct line manager.
 </li>
 <li>
 Conduct occasional outdoor sales by meeting customers outside the office.
 </li>
 <li>
 Prospect and perform cold calling to potential merchants via phone or email to present payment solutions.
 </li>
 <li>
 Assist in preparing agreements, contracts, and onboarding documents.
 </li>
 <li>
 Propose additional services to existing or potential clients.
 </li>
 <li>
 Promote MontyPay&rsquo;s single-platform solution to KSA merchants with international presence, allowing them to manage payments across KSA and other countries seamlessly
 </li>
 <li>
 Promote MontyPay&rsquo;s full-stack e-commerce solution, from website development to payment gateway integration.
 </li>
 <li>
 Identify opportunities to upsell additional services, such as analytics, System white label, fraud protection tools or other consultancy in marketing, legal and compliance.
 </li>
 <li>
 Track competitor&rsquo;s new product, research their features, and share findings with the product team for assessment.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration or any related field.
 </li>
 <li>
 2+ Years of experience as an Account Manager, Sales Account Manager, or any similar role for a payment gateway provider.
 </li>
 <li>
 Experience
 
 in payment gateways and e-commerce
 
 is a must
 </li>
 <li>
 Good knowledge in selling to key decision makers, stakeholders, and influencers.
 </li>
 <li>
 Ability to represent Monty Pay services with a high degree of professionalism.
 </li>
 <li>
 Experience in B2B account management, preferably in fintech, banking, or e-commerce.
 </li>
 <li>
 Ability to identify cross-selling and upselling opportunities (e.g., multi-country operations, full e-commerce solutions).
 </li>
 <li>
 Experience in managing key accounts and long-term client relationships.
 </li>
 <li>
 Adaptable to a fast-changing fintech environment.
 </li>
 <li>
 Strong organization and time management skills to handle multiple clients and projects.
 </li>
 <li>
 Good knowledge of CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office Suite.
 </li>
 <li>
 Experience delivering client-focused solutions to customer needs.
 </li>
 <li>
 Good time management and problem-solving skills.
 </li>
 <li>
 Good negotiation and presentation skills.
 </li>
 <li>
 Exceptional interpersonal skills, written and verbal communication.
 </li>
 <li>
 Enthusiastic team player with a strong drive to create positive and dynamic work environment.
 </li>
 </ul>
</div>

Account Manager

Confidential Government

<div>
 
 As a Customer Experience Manager, you&rsquo;ll showcase your expertise in CX designing and management, more specifically you&rsquo;ll get to:
 
 <ul>
 <li>
 Champion opportunities to consistently Improve the entity experience
 </li>
 <li>
 Drive customer retention, reduce churn, and increase customer satisfaction
 </li>
 <li>
 Map the customer journey and identify opportunities to proactively intervene on the client&rsquo;s behalf
 </li>
 <li>
 Guide team in effective client issues resolution and handle any escalations
 </li>
 <li>
 Develop listening points in the customer journey, define segmentation of customer base and varying strategies, and identify opportunities for continuous improvement
 </li>
 <li>
 Test new strategies for driving customer value
 </li>
 <li>
 Continually review and evolve the collection of processes, oversee and organize every interaction between the customer and the organization throughout the lifecycle
 </li>
 </ul>
 
 
 
 
 Requirements and Skills:
 
 <ul>
 <li>
 Proven working experience as a Customer Experience background.
 </li>
 <li>
 Experience in customer support is a plus
 </li>
 <li>
 Market knowledge
 </li>
 <li>
 Communication and negotiation skills
 </li>
 <li>
 Ability to build rapport
 </li>
 <li>
 BSc/BA in business administration, or relevant field
 </li>
 </ul>
</div>

Customer Experience Manager

Explore 1591+ Client customer manager in Riyadh this September. Find roles across top companies and apply now to boost your career.

1591 client customer manager jobs IN Riyadh

Client Manager

Client Delivery Manager

Client Manager

Client Delivery Manager(A72415)

Assistant Store Manager

Account Manager

Customer Experience Manager