sales associate

channel sales manager

client support administration Jobs in Kuwait

client support administration

it sales executive- software services Jobs in Kuwait

it sales executive- software services

sales associate – f&b retail Jobs in Kuwait

sales associate – f&b retail

client experience and sales

THAHAB

<div>
 
 
 Client Experience &amp; Sales
 
 
 
 
 
 
 THAHAB is a luxury multi-brand marketplace &mdash; 1,250+ leading luxury brands and a global client base.
 
 
 
 
 
 We're looking for someone to manage the relationship between THAHAB and its clients &mdash; the human layer on top of the platform. This is the person who turns a first purchase into a ten-year relationship, who a VIP client turns to for world-class clienteling when they want something hard to find, and who treats every high-value order like it matters, because it does.
 
 
 
 
 
 This isn't a call-center or ticket-queue role. It's a high-trust seat for someone who understands luxury, understands people, is a top-notch communicator, and knows that at this level, service is the product.
 
 
 
 
 
 
 What you'll do
 
 
 
 - Manage the high-end client relationship end to end &mdash; clienteling, personal shopping, and concierge-level service across WhatsApp, phone, and in person.
 
 
 - Drive sales the way a great client advisor does: proactive outreach, curated edits, restock and drop alerts, and knowing what a client wants before they ask.
 
 
 - Source the hard things &mdash; special orders, waitlisted pieces, specific references &mdash; and make the impossible feel routine to the client.
 
 
 - Own after-sales: returns, exchanges, authentication questions, and resolution, handled with the same polish as the original sale.
 
 
 - Turn client behavior into insight &mdash; what's selling, what's stuck, who's about to lapse, who's ready to move up a tier &mdash; and feed that back into merchandising and buying.
 
 
 - Build and run the clienteling playbook: segmentation, follow-up cadences, gifting moments, and the standards everyone else holds to.
 
 
 
 
 
 
 What we're looking for
 
 
 
 - A real feel for luxury &mdash; you understand the brands, the codes, and the client who spends at this level, and you carry yourself accordingly.
 
 
 - A natural seller who never sounds like one &mdash; warm, unhurried, and trusted.
 
 
 - Exceptional communication in English and Arabic, written and spoken.
 
 
 - Organized and relentless on follow-through &mdash; nothing slips, no client is forgotten.
 
 
 - Commercially sharp &mdash; you think in conversion, retention, and lifetime value, not just niceties.
 
 
 - Background in luxury retail, personal shopping, hospitality, or high-end client services is a strong plus.
 
 
 
 
 
 
 Who you are
 
 
 
 Polished, discreet, and genuinely good with people. You take pride in building an environment where a client stays.
 
 
 
 
 
 📍 Based in Kuwait City &middot; Full-time, on-site
 
 
 
 
 
 Interested &mdash; or know someone who'd be a great fit? Send your CV.
 
 
 #Hiring #Luxury #BusinessDevelopment #Kuwait #ClientExperience #NowHiring #PersonalShopper
 
</div>

Client Experience and Sales

Promofix FZ LLC

Senior Sales Manager &ndash; Media &amp; Digital Advertising Kuwait City, Kuwait | Full-TimeAbout the RoleWe are seeking a highly motivated, commercially driven, and results-oriented Senior Sales Manager to lead our media and digital advertising sales operations in Kuwait. The ideal candidate will have extensive experience in media, advertising, digital marketing, publishing, or similar industries, with a strong understanding of the Kuwait market and an established network of media agencies, advertisers, and key decision-makers.This is an exciting opportunity for a sales professional who thrives in a fast-paced environment and has a proven track record of driving revenue growth, building strategic partnerships, and exceeding sales targets.Key Responsibilities<ul><li>Develop and execute strategic sales plans to achieve revenue growth and market expansion objectives.</li><li>Identify, prospect, and secure new business opportunities with advertisers, media agencies, and direct clients.</li><li>Build and maintain strong relationships with media agencies, marketing leaders, brand managers, and key stakeholders.</li><li>Manage the full sales cycle, from lead generation and client presentations to negotiations and closing deals.</li><li>Promote and sell digital advertising solutions, including display, video, social media, programmatic, influencer marketing, native advertising, and branded content.</li><li>Create and present customized advertising proposals tailored to client objectives.</li><li>Collaborate closely with marketing, operations, creative, and account management teams to ensure successful campaign delivery.</li><li>Monitor industry trends, competitor activities, and emerging digital advertising technologies.</li><li>Maintain an accurate sales pipeline and provide regular forecasts and performance reports.</li><li>Represent the company at industry events, conferences, and networking opportunities.</li></ul>Requirements<ul><li>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</li><li>Minimum 7&ndash;10 years of experience in media, advertising, digital marketing, publishing, or related industries.</li><li>Demonstrated success in advertising sales, business development, and client relationship management.</li><li>Existing relationships with media agencies and advertisers in Kuwait are highly preferred.</li><li>Strong network of media agencies, advertisers, and key decision-makers within Kuwait and the GCC region.</li><li>Proven track record of consistently achieving and exceeding revenue targets.</li><li>Deep understanding of digital advertising, media planning, programmatic advertising, social media advertising, and performance marketing.</li><li>Excellent presentation, communication, negotiation, and interpersonal skills.</li><li>Experience using CRM systems and sales reporting tools.</li><li>Ability to work independently while leading strategic commercial initiatives.</li><li>Fluency in English is required; Arabic is highly preferred.</li></ul>Preferred Qualifications<ul><li>Existing relationships with major advertising agencies and leading brands in Kuwait.</li><li>Experience selling digital media, online advertising, AdTech, MarTech, publishing solutions, or media platforms.</li><li>Strong understanding of GCC advertising trends, consumer behavior, and market dynamics.</li><li>Experience managing key accounts and enterprise-level clients.</li></ul>What We Offer<ul><li>Competitive salary package with an attractive commission structure.</li><li>Excellent career growth opportunities within a dynamic and growing organization.</li><li>Collaborative, innovative, and entrepreneurial work environment.</li><li>Opportunity to work with leading brands, agencies, and media partners across the GCC region.</li></ul>How to ApplyIf you are passionate about media sales, digital advertising, and driving business growth, we would love to hear from you.Please send your updated CV along with a brief summary of your relevant experience to:cvs.promofix@gmail.comWork Location: In person

Senior Sales Manager

Burhan Technology Computer Co. W.L.L.

Job Description:Burhantec is looking for an experienced IT Sales Executive to lead enterprise sales for our software products, digital solutions, and technology services. The ideal candidate will be responsible for generating new business opportunities, building relationships with clients, and maintaining a strong sales pipeline.Key Responsibilities:<ul><li>Develop and execute sales strategies for Burhantec&rsquo;s software solutions, custom applications, automation tools, cybersecurity offerings, cloud services, and IT consulting.</li><li>Build and maintain relationships with clients to identify their needs and requirements.</li><li>Prepare and present quotes to clients and negotiate terms of sales agreements.</li><li>Coordinate with internal teams to ensure that orders are processed and delivered on time.</li><li>Respond to customer enquiries and provide technical support.</li><li>Collaborate with technical and pre-sales teams to design proposals, SOWs, and client-specific solutions.</li><li>Provide feedback to Management on market trends, customer needs, and competitive activity.</li><li>Maintain accurate records of sales and customer interactions in the CRM systems.</li><li>Handling IT software products and following up with concerned teams for the smooth process and completion.</li><li>Secure long-term contracts and maintain strong post-sale relationships for upselling and renewals.</li><li>Excellent communication skills and requisite diplomatic/negotiation skills. Ability to communicate and relate to subjects, issues, and clients at many levels.</li></ul>Requirements:<ul><li>Should have relevant recognized formal qualifications &ndash; University level.</li><li>Experience with B2B software sales, managed IT services, or cloud-based solutions within GCC Market.</li><li>Background and knowledge of IT/System environments (Storage, Server, Network) &ndash; Mandatory</li><li>Experience with enterprise hardware and services solutions.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Languages: Fluency in English &amp; Arabic languages are essential for this job role.</li><li>Strong ability to drive sales growth with client focus and relationship building skills.</li><li>Candidates should hold a valid Kuwaiti driving license.</li></ul>Pay: From KD600.000 per monthWork Location: In person

IT Sales Executive- Software Services

Millennium Hotel & Convention Centre Kuwait

<div>
 As a Sales Manager, your primary responsibility is to drive and execute comprehensive sales strategies within your designated area. Your role goes beyond maximizing business opportunities; it involves strategic implementation and meticulous execution of sales action plans tailored to the specific needs of your assigned segments. With a focus on fostering long-term client relationships, you will work with a dynamic sales team to achieve revenue targets, identify new business prospects, and position our products or services as preferred solutions within these key market segments.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Engage with managerial and departmental executives to deliver top-notch client servicing, achieve targets, and maximize productivity.
 </li>
 <li>
 Implement and execute all sales objectives and action plans meticulously, aiming to surpass predefined targets.
 </li>
 <li>
 Establish parameters, quotes, and negotiate prices with clients for both transient and group business, ensuring optimal terms for the properties.
 </li>
 <li>
 Promote and generate sales leads expanding the brand's presence and market share.
 </li>
 <li>
 Establish and maintain organized files of major accounts.
 </li>
 <li>
 Ensure adherence to selling strategies during negotiations and seize opportunities for maximizing upselling whenever possible.
 </li>
 <li>
 Develop and nurture relationships with key decision-makers fostering long-term partnerships.
 </li>
 <li>
 Collaborate with the marketing team to tailor promotional materials and campaigns for your segments.
 </li>
 <li>
 Monitor industry trends, policies, and regulations providing insights to shape sales strategies.
 </li>
 <li>
 Periodically review and analyse sales performance, identifying areas for improvement and implementing corrective measures as needed.
 </li>
 <li>
 Operate in a safe and environmentally friendly manner to safeguard the health and safety of colleagues, as well as contribute to environmental conservation.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Sales Manager

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
You will excel and enjoy this position if you are ready to actively handle the following missions : 
Client Experience<ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Supervisor and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Area Manager in analyzing results and proposing action plans in order to enhance the client experience.</li><li>
Maintain and enforce quality customer service and resolve customer service complaints.</li></ul>
Sales
<ul><li>Inspire the team in achieving commercial and operational KPI&rsquo;s and create improvement plans to drive them.</li><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Achieve the desired market share for services .</li><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li><li>
analyzing the results achieved during the shift/floor leadership segment and create action plans during the day to achieve set target.</li></ul>
Operations<ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Enforce the team to apply and follow established policies and procedures regarding store operations.
</li></ul><ul><li>Accurately monitor stock availability and report low stock to Head Office to avoid OOS situations.</li><li>
Propose podium order and track daily performance.</li><li>
Drive all operational KPIs and create improvement plans for each.
</li><li>Align with Category Departments on Shelving plans, novelties, brand relocations, gird changes etc.. and communicate to your assigned team.</li></ul>
Business<ul><li>
Provide support to the Area Manager with knowledge of the market conditions, competition, client needs, etc.</li><li>
Analyze all relevant KPIs and propose action plans for improvement.</li></ul><div> 
</div><ul><li>Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends .</li><li>
Plan, implement and oversee in-store promotional events or displays.</li><li>
Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>
Ensure all Business reports are completed efficiently when required.</li></ul><div> 
</div>People<ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Area Manager.</li><li>
Ensure the team is attending training and follow up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Area Manager for final validation according to business needs.</li></ul>
Know How<ul><li>
Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>
Keep up-to-date on trends and products.</li><li>
Inspire, mentor and coach the team.</li><li>
Transfer knowledge and create a highly performing culture in the store.</li></ul><div></div> 
Do not hesitate to apply if you have&hellip; or if you are &hellip; 
Internal Relationships<ul><li>
Store team (Supervisor, Beauty Consultants), and Head office team.</li></ul><div></div> 
External Relationships<ul><li>
Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><div></div> 
Training Knowledge<ul><li>
Advanced Product Knowledge.</li><li>
Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>
Proven successful role in managing.</li><li>
Minimum 5 to 6 years experience in store management.</li><li>
Bachelor's degree.</li></ul><div> 
</div>Languages<ul><li>
English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>
Arabic is a plus in OGCC and mandatory for KSA.</li></ul><div></div> 
Competencies<ul><li>
Digital orientation/analytical skills/ business acumen.</li><li>
Excellent communication skills.</li><li>
Intermediate MS Office skills.</li><li>
Ability to deal with Ambiguity.</li><li>
Commercial awareness.</li><li>
Ability to develop and manage teams.</li></ul> 
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul> 
Join us and belong to something beautiful.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.</div>

Shop Manager

Alghanim Industries

<div>
 Job description:
 
 
 
 Job summary
 
 
 As a senior sales executive, the individual will be part of ATLAS previously known as Alghanim Freight and will be required to build new business and nurture existing clients, source opportunities, chase leads, manage the market and above all- create success! Areas you're likely to be involved in include Packing &amp; Removal, Freight Services (AIR &ndash; SEA &ndash; OVERLAND), Supply Chain Solutions and Project Logistics.&nbsp;
 
 
 Job responsibilities
 
 
 Responsibilities include but are not limited to: &nbsp;
 
 
 &bull;&nbsp;&nbsp; &nbsp;Responsible for creating new business through contact with prospective customers in the assigned market.&nbsp;
 
 &bull;&nbsp;&nbsp; &nbsp;Maintaining and developing relationships with customers via meetings, telephone calls and emails.
 
 &bull;&nbsp;&nbsp; &nbsp;Visiting potential customers for new business.
 
 &bull;&nbsp;&nbsp; &nbsp;Making accurate, rapid cost calculations, and providing customers with quotations.
 
 &bull;&nbsp;&nbsp; &nbsp;Negotiating the terms of an agreement and closing sales.
 
 &bull;&nbsp;&nbsp; &nbsp;Reviewing your own sales performance, aiming to achieve or exceed job targets set by management.
 
 &bull;&nbsp;&nbsp; &nbsp;Gathering market and customer information and providing feedback on market trends.
 
 &bull;&nbsp;&nbsp; &nbsp;You will also be involved with identifying new markets and business opportunities.
 
 &bull;&nbsp;&nbsp; &nbsp;Maintain daily log of client visits, schedules and cargo opportunity.
 
 
 Candidates Requirement:
 
 
 &bull;&nbsp;&nbsp;&nbsp; Bachelor's degree in any discipline.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Minimum 3 years Sales experience with in-depth knowledge of Freight Forwarding / Logistics, Relocation and Project Logistics.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Applicant should possess positive, pro-active attitude, good interpersonal and communication skills both oral and written English. Spoken Arabic is preferred.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Good understanding on market trend and demand.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Proven track record in a high technology, high growth environment
 
 
 &bull;&nbsp;&nbsp;&nbsp; Strong work ethic, self &ndash; starter, driven to succeed.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Ability to work independently
 
 
 &bull;&nbsp;&nbsp;&nbsp; Should have a valid Kuwait driving license
 
 
 &nbsp;
 
 
 &nbsp;
 
</div>

Sr. Sales Executive

Golden Goose

<div>
 
 
 Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
 
 
 
 
 
 
 
 Description
 
 
 
 We are looking for a passionate talent to build our customer experience.
 
 
 
 
 
 
 MISSION
 
 
 
 The Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand.
 
 
 
 
 
 
 Essential Duties And Responsibilities
 
 
 <ul>
 <li>
 Co-create personalized GG products with the clients employing a variety of drawing and illustration techniques;
 </li>
 <li>
 Guide clients through a unique co-creation experience, maintaining the brand&rsquo;s values and storytelling throughout their journey in the store;
 </li>
 <li>
 Play a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store&rsquo;s operations;
 </li>
 <li>
 Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling;
 </li>
 <li>
 Maintain the co-creation area in good conditions adhering to our visual merchandising standards;
 </li>
 <li>
 Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health &amp; safety standards;
 </li>
 <li>
 Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
 </li>
 <li>
 Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus.
 </li>
 <li>
 Problem solving and time management skills
 </li>
 <li>
 Artistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)
 </li>
 <li>
 Empathy, solid communication and interpersonal skills, strong team attitudes
 </li>
 <li>
 Flexibility to adapt to the evolving needs of the business and our customers.
 </li>
 <li>
 High school degree at least (design field is preferable)
 </li>
 </ul>
 
 
 
 
 Location: Kuwait
 
 
 
 
 
 
 Please be informed that if your profile aligns with the role's requirements, Golden Goose may rely on one of our recruiting partners to reach out to you. For details on how we process your personal data, please refer to our Privacy Policy: https://iaagmj.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/GG/pages/20039 Should you need any futher information, please feel free to get in touch privacy@goldengoose.com.
 
 
 
 
 
 
 
 We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
 
 
</div>

Sneaker Maker - Kuwait - Harvey Nichols - The Avenues Mall

Explore 177+ Client experience and sales in Kuwait this July. Find roles across top companies and apply now to boost your career.