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client acquisition specialist (cas)

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client success manager – 2 Jobs in Islamabad

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client onboarding analyst

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div>
About the Role:

As a Client Onboarding Analyst, you will serve as the main point of contact for all enterprise billing inquiries. You will be responsible for ensuring accurate and timely billing for new and existing customers, managing onboarding processes, and resolving billing-related issues. Key responsibilities include gathering customized billing requirements, preparing invoices, managing customer accounts, and providing customer support. The role involves analyzing billing data, identifying discrepancies, collaborating with other departments to improve billing processes, and regularly reporting inaccurate findings to management for problem resolution and process improvement. We're seeking a highly organized and detail-oriented individual to join our dedicated and driven team.

What You'll Do:
<ul>
<li>Managing the initial setup and billing requirements for new and existing customers, ensuring accurate account creation and billing configuration</li>
<li>Preparing and issuing invoices, ensuring accurate billing information, and adhering to established billing cycles</li>
<li>Maintaining and managing customer accounts, including updating billing information, resolving discrepancies, and providing customer support</li>
<li>Analyzing billing data, identifying trends, and preparing reports to track billing performance and identify potential issues</li>
<li>Working with sales, order management, billing/collections, customer success, tax, enterprise systems, and other departments to ensure smooth billing processes and address any billing-related issues</li>
<li>Adhering to internal and external regulations related to billing and accounting</li>
<li>Resolving customer billing inquiries and issues, providing clear and timely communication to customers</li>
<li>Oversee the billing status of accounts by researching and resolving any billing inconsistencies and errors</li>
<li>Analyze billing documents and other data for accuracy and completeness, acquiring missing or correcting data when necessary</li>
<li>Create invoices and customize billing</li>
<li>Create invoice templates to automate customized billing</li>
<li>Review the billing process and recommend improvements where possible</li>
<li>Ensure proper period cut-off for month-end close procedures</li>
<li>Be the point person to answer billing-related support cases</li>
<li>Provide accurate and timely reporting</li>
<li>Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data</li>
<li>Work closely with other functional teams to ensure data quality and consistency</li>
<li>Comfortable working with spreadsheets, internet applications, and ERP systems</li>
<li>Participating in account audits, purchase orders, sales tax exemptions, and billing compliance reviews</li>
</ul>
Your Background That Likely Makes You A Match:
<ul>
<li>Strong analytical skills to analyze billing data, identify trends, and troubleshoot billing issues</li>
<li>Excellent communication skills to interact with customers, internal teams, and resolve billing issues effectively</li>
<li>High level of attention to detail to ensure accuracy in billing information and invoices</li>
<li>Proficiency in billing software and accounting systems to manage customer accounts and generate invoices</li>
<li>Knowledge of billing principles and regulations to ensure compliance and accuracy in billing practices</li>
<li>Superior customer service skills to provide excellent support to customers and resolve billing inquiries</li>
<li>1-2 years of experience in a Client Onboarding, Invoicing, or Billing-related role</li>
<li>Independent self-starter and adaptable in a fast-paced and changing environment</li>
<li>Excellent communication skills (written and verbal)</li>
<li>Ability to work well with ambiguity, solve problems, and think on your feet</li>
<li>A good command of Excel and Google Sheets</li>
<li>Comprehensive knowledge of Zuora and Zuora Custom Invoicing is a plus</li>
<li>Expertise in Salesforce.com is a plus</li>
<li>Bachelor's (BA/BS) degree in accounting or finance is a plus</li>
</ul><div>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote</div></div>

Client Onboarding Analyst

Career Development Center COMSATS University Islamabad-Islamabad Campus

<div>
 
 AI Team Lead at Elite IT Team
 
 
 Elite IT Team
 
 is seeking a skilled and client-oriented
 
 AI Team Lead
 
 to oversee AI-driven projects from client onboarding to delivery. The ideal candidate will combine strong leadership and communication skills with a solid understanding of AI systems, automation workflows, and technical project management.
 
 
 Elite IT Team is remote-first with 2&ndash;3 in-person gatherings per year. The selected candidate would be required to attend these gatherings at the company&rsquo;s expense.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead AI and automation projects from discovery to deployment.
 </li>
 <li>
 Conduct onboarding and consultation calls with clients.
 </li>
 <li>
 Provide technical guidance on AI feasibility and solution design.
 </li>
 <li>
 Assign resources, define milestones, and manage project execution.
 </li>
 <li>
 Prepare documentation such as feasibility reports and progress updates.
 </li>
 <li>
 Coordinate between clients and technical teams for smooth delivery.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in AI project management or consulting.
 </li>
 <li>
 Strong understanding of AI, ML, and automation workflows.
 </li>
 <li>
 Hands-on experience with AI/ML tools or frameworks (e.g., OpenAI, TensorFlow, LangChain, etc.).
 </li>
 <li>
 Excellent leadership, communication, and client-handling skills.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.
 
 
 </li>
 </ul>
 
 Apply at:
 
 https://forms.gle/CFVYA7bVzehwxqYi8
 
 
 
 Deadline:
 
 26th/October/2025
</div>

AI Team Lead at Elite IT Team

Golden Hawk Technologies

We&rsquo;re Hiring: Client Support Executive &ndash; B2CDHA Phase 2, Islamabad | Rotational Shifts (5 days/week)We&rsquo;re looking for a fast-paced and target-driven Client Support Executive to manage client queries, support operations, and deliver exceptional customer experiences. If you're adaptable, KPI-focused, and great at communication &mdash; this role is for you!Key Responsibilities:Handle client queries &amp; deliver top-notch serviceManage onboarding, operations &amp; after-sales supportTrack KPIs, report performance &amp; improve processesRequirements:Experience in sales/client operationsStrong communication &amp; multitasking skillsKPI-driven mindset &amp; quick learning abilityTech-savvy (CRM/MS Office/Google Suite)Perks:Competitive salary, bonuses, growth opportunities &amp; a dynamic work environment.Job Type: Full-timeWork Location: In person

Client Operations Executive

We&rsquo;re Hiring: Client Support Executive &ndash; B2CLocation: DHA Phase 2, IslamabadWe&rsquo;re looking for a fast-paced and target-driven Client Support Executive to manage client queries, support operations, and deliver exceptional customer experiences. If you're adaptable, KPI-focused, and great at communication &mdash; this role is for you!Key Responsibilities:Handle client queries &amp; deliver top-notch serviceManage onboarding, operations &amp; after-sales supportTrack KPIs, report performance &amp; improve processesRequirements:Experience in sales/client operationsStrong communication &amp; multitasking skillsKPI-driven mindset &amp; quick learning abilityTech-savvy (CRM/MS Office/Google Suite)Timings: Rotational Shifts1pm - 10pm2pm - 11pm3pm - 12am4pm - 1amPerks:Competitive salary, bonuses, growth opportunities &amp; a dynamic work environment.Job Type: Full-timeWork Location: In person

Client Support Executive

Duseca Software

Location: Islamabad (Onsite) Company: Duseca Software Stipend: PKR 35,000/month Contract: 3-Month Paid Internship (Leading to Full-Time Opportunity)About UsDuseca Software is a fast-growing IT company committed to delivering innovative digital solutions. We are looking for energetic, motivated, and career-driven fresh graduates who want to start their professional journey in a dynamic work environment.Available Internship Roles<ul><li>Client Relations Intern</li><li>Marketing Intern</li><li>Business Analyst Intern (Non-Tech)</li></ul>Freshers and final-year students are encouraged to apply!What You Will Learn<ul><li>Real-world experience working with cross-functional teams</li><li>Client communication and relationship management</li><li>Requirements gathering and business documentation</li><li>Professional communication, teamwork, and problem-solving</li></ul>This internship offers hands-on training with potential full-time placement for top performers.Eligibility Criteria<ul><li>Pursuing or completed BBA/MBA (Marketing/Sales), IT, Communications, or English</li><li>Strong English communication skills (written &amp; verbal)</li><li>Confident, proactive, and eager to learn</li><li>Passion for sales, tech, or business operations</li><li>Prior experience is a plus but not required</li></ul>How to ApplySend your CV to: recruitment@dusecasoftware.com Subject Line: [Role] &ndash; Internship ApplicationJob Types<ul><li>Internship (Paid)</li><li>Full-time potential after completion</li><li>Onsite Work &ndash; Islamabad</li></ul>Job Types: Full-time, FresherWork Location: In person

Internship Opportunities for Freshers

Nexus Research SMC Private Limited

Job SummaryNexus Expert Research is seeking a detail-oriented Research Analyst to support our global market research and expert engagement projects. The ideal candidate has strong analytical skills, excellent communication, and the ability to work independently in a fast-paced environment.Key Responsibilities<ul><li>Conduct industry and market research across various sectors</li><li>Identify, screen, and engage with subject-matter experts</li><li>Analyze insights and prepare summaries for client deliverables</li><li>Assist with project documentation and research operations</li><li>Collaborate with team members to ensure high-quality outputs</li></ul>QualificationsRequired:<ul><li>Strong research and analytical abilities</li><li>Excellent written and verbal communication</li><li>Ability to manage time and work independently</li><li>Detail-oriented and proactive approach</li></ul>Preferred:<ul><li>Experience in market research, consulting, or expert-network work</li></ul>How to Apply&middot; Please submit your resume through Indeed or send it directly to: mehmooda_samar@nexus-er.comJob Types: Full-time, Contract Contract length: 6 monthsWork Location: In person

Research Analyst

Digital Engage

Job Description 1: Senior Google Ads Strategist &amp; Analyst Pay: $700 - $800 per month Job Type: Full-time Work Location: Hybrid (3 days in-office, 2 days remote) Job Title: Senior Google Ads Strategist &amp; Analyst About Digital Engage Digital Engage is a data-driven digital marketing agency helping businesses grow through strategic online advertising, powerful analytics, and high-performing campaigns. We&rsquo;re seeking a senior-level Google Ads Strategist with a deep analytical focus to architect campaign strategy and drive complex optimization. This role is for the analytical mastermind who excels at diagnosis, planning, and maximizing ROI. Preference will be given to candidates with demonstrated experience managing campaigns for service-based businesses (e.g., legal, healthcare, home services, SaaS, consulting). Role Overview The Senior Google Ads Strategist &amp; Analyst will be the strategic lead for our clients' paid search and performance campaigns, with a focus on high-value, service-industry verticals. You will be responsible for high-level account architecture, in-depth auditing, complex data analysis, and crafting the roadmap for campaign success. A key part of this role involves quality assurance&mdash;you will be expected to review and double-check work implemented by the team to ensure strategic alignment and flawless execution. While strategic, this is a hands-on position; you will also be directly involved in implementing complex setups and high-stakes optimizations. Key Responsibilities<ul><li>Conduct comprehensive Google Ads account audits to diagnose issues, uncover hidden opportunities, and build strategic quarterly plans.</li><li>Develop and own the overarching strategy for campaign structure, targeting approach, and testing roadmaps, with a keen understanding of service-industry conversion funnels.</li><li>Perform deep-dive data analysis across Google Ads, GA4, and CRM data to identify trends, forecast performance, and prove ROI for lead-generation and high-CPA accounts.</li><li>Define sophisticated bidding strategies, budget allocation models, and audience segmentation tailored to service-industry buying cycles.</li><li>Review and audit work implemented by team members to ensure accuracy, strategic alignment, and best practices.</li><li>Lead by example through hands-on implementation of complex account structures, conversion tracking, and high-priority optimization tasks.</li><li>Create and present detailed performance reports and strategic recommendations to clients and internal teams.</li><li>Stay ahead of industry trends, Google Ads updates, and beta programs to advise on adoption.</li></ul>Requirements<ul><li>7+ years of proven, hands-on experience strategically managing Google Ads accounts with monthly budgets of $20k+.</li><li>A proven track record is mandatory. You must present case studies or data demonstrating significant improvement in KPIs (ROAS, CPA, CPL, etc.) for past clients.</li><li>Strong preference for candidates with extensive experience in service-industry verticals (e.g., Legal, Home Services, Healthcare, B2B/SaaS, Financial Services, Education).</li><li>Expert-level proficiency in Google Ads, Google Analytics (GA4), and Google Tag Manager.</li><li>Mastery in analytics and data interpretation; must be able to tell a story with data and attribute marketing efforts to business outcomes.</li><li>Exceptional experience in conducting in-depth account audits and building strategic plans from them.</li><li>Strong client-facing communication skills, capable of presenting complex strategies clearly to stakeholders.</li><li>Agency experience managing a portfolio of 10+ accounts across different industries is required.</li></ul>Nice to Have<ul><li>Google Ads Certification(s).</li><li>Experience with SQL or data visualization tools (Looker Studio, Tableau).</li><li>Knowledge of other platforms (Microsoft Ads, Meta Ads) for cross-channel insights.</li></ul>What We Offer<ul><li>Hybrid work schedule.</li><li>Collaborative, learning-focused team culture.</li><li>Opportunity to lead strategy for high-budget, complex accounts.</li><li>Note: As part of our rigorous hiring process, short-listed candidates will be required to conduct a live audit of a sample Google Ads account and present a strategic diagnosis and roadmap to assess practical, client-ready skills.</li></ul>Job Type: Full-timePay: Rs196,000.00 - Rs224,000.00 per monthWork Location: In person

Senior Google Ads Strategist and Analyst

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