it service desk analyst Jobs in Islamabad Pakistan

it service desk analyst

senior analyst, sales operations/support Jobs in Islamabad Pakistan

senior analyst, sales operations/support

senior business analyst - crm Jobs in Islamabad Pakistan

senior business analyst - crm

client success manager – 1 Jobs in Islamabad Pakistan

client success manager – 1

client success manager – 2 Jobs in Islamabad Pakistan

client success manager – 2

client onboarding analyst

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div>
About the Role:

As a Client Onboarding Analyst, you will serve as the main point of contact for all enterprise billing inquiries. You will be responsible for ensuring accurate and timely billing for new and existing customers, managing onboarding processes, and resolving billing-related issues. Key responsibilities include gathering customized billing requirements, preparing invoices, managing customer accounts, and providing customer support. The role involves analyzing billing data, identifying discrepancies, collaborating with other departments to improve billing processes, and regularly reporting inaccurate findings to management for problem resolution and process improvement. We're seeking a highly organized and detail-oriented individual to join our dedicated and driven team.

What You'll Do:
<ul>
<li>Managing the initial setup and billing requirements for new and existing customers, ensuring accurate account creation and billing configuration</li>
<li>Preparing and issuing invoices, ensuring accurate billing information, and adhering to established billing cycles</li>
<li>Maintaining and managing customer accounts, including updating billing information, resolving discrepancies, and providing customer support</li>
<li>Analyzing billing data, identifying trends, and preparing reports to track billing performance and identify potential issues</li>
<li>Working with sales, order management, billing/collections, customer success, tax, enterprise systems, and other departments to ensure smooth billing processes and address any billing-related issues</li>
<li>Adhering to internal and external regulations related to billing and accounting</li>
<li>Resolving customer billing inquiries and issues, providing clear and timely communication to customers</li>
<li>Oversee the billing status of accounts by researching and resolving any billing inconsistencies and errors</li>
<li>Analyze billing documents and other data for accuracy and completeness, acquiring missing or correcting data when necessary</li>
<li>Create invoices and customize billing</li>
<li>Create invoice templates to automate customized billing</li>
<li>Review the billing process and recommend improvements where possible</li>
<li>Ensure proper period cut-off for month-end close procedures</li>
<li>Be the point person to answer billing-related support cases</li>
<li>Provide accurate and timely reporting</li>
<li>Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data</li>
<li>Work closely with other functional teams to ensure data quality and consistency</li>
<li>Comfortable working with spreadsheets, internet applications, and ERP systems</li>
<li>Participating in account audits, purchase orders, sales tax exemptions, and billing compliance reviews</li>
</ul>
Your Background That Likely Makes You A Match:
<ul>
<li>Strong analytical skills to analyze billing data, identify trends, and troubleshoot billing issues</li>
<li>Excellent communication skills to interact with customers, internal teams, and resolve billing issues effectively</li>
<li>High level of attention to detail to ensure accuracy in billing information and invoices</li>
<li>Proficiency in billing software and accounting systems to manage customer accounts and generate invoices</li>
<li>Knowledge of billing principles and regulations to ensure compliance and accuracy in billing practices</li>
<li>Superior customer service skills to provide excellent support to customers and resolve billing inquiries</li>
<li>1-2 years of experience in a Client Onboarding, Invoicing, or Billing-related role</li>
<li>Independent self-starter and adaptable in a fast-paced and changing environment</li>
<li>Excellent communication skills (written and verbal)</li>
<li>Ability to work well with ambiguity, solve problems, and think on your feet</li>
<li>A good command of Excel and Google Sheets</li>
<li>Comprehensive knowledge of Zuora and Zuora Custom Invoicing is a plus</li>
<li>Expertise in Salesforce.com is a plus</li>
<li>Bachelor's (BA/BS) degree in accounting or finance is a plus</li>
</ul><div>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote</div></div>

Client Onboarding Analyst

convo

<div>Job Title: Sr. Business Analyst 
Location: Islamabad 
Work Model: Hybrid
Job Summary: As a Sr. Business Analyst at CONVO, you will be a key player in orchestrating the design and implementation and ongoing value realization of business solutions that align with both client expectations and company standards. Your role involves leading functional activities, managing business stakeholder interactions, and ensuring high-quality deliverables throughout various project phases. As a senior member of the team, you will guide and mentor other analysts while driving continuous improvement in our processes and solutions.
As a Business Analyst you will be involved in international Digital Transformation projects to implement sales automation software solutions for top FMCG companies. You will communicate with a wide variety of people to accurately interpret the client&rsquo;s needs, lead the definition of the solution blueprint, support the implementation phase and the solution deployment.
Key Responsibilities:<ul><li>
Champion and promote an innovative and agile model to ensure state of the art technology for Sales Transformation and analytics projects</li><li>
Understand, map and meet client requirements and lead analysis through workshops. Guide the client towards the desired outcome</li><li>
Define functional specifications, acceptance criteria and estimates for specific developments, while following rigorously risk assessment practice</li><li>
Collaborate closely with a technical team in order to translate business requirements into technical tasks</li><li>
Understand the modules to be implemented and the setup and configuration options available.</li><li>
Engage the customer on user acceptance strategy, planning and execution phase.</li><li>
Demonstrate autonomous analytical mindset and problem-solving skills</li><li>
Understand the business of our client (CPG) and be able to communicate clearly how data issues might impact decision making. Cooperate with internal and external teams to reach the desired outcome</li><li>
Think and deliver with customer experience in mind</li></ul>
Requirements:<ul><li>
Bachelor&rsquo;s or Master's degree in Computer Science, Engineering, Mathematics or an Analytical subject.</li><li>
5+ years of relevant experience</li><li>
Previous career has demonstrated a strong theme of analytical work and working as a Business Analyst</li><li>
Comfortable with data and manipulating it to derive information and meaning, which they can communicate to a non-technical audience</li><li>
Experience in managing functional workshops, and in User Acceptance Testing (UAT).</li><li>
Ability to handle the end-to-end project delivery lifecycle including project mobilization, process design, system configuration &amp; customization, testing, integration, data migration, deployment, and business adoption activities.</li><li>
Comfortable working with both waterfall and agile methodologies.</li><li>
Background in FMCG commercial processes such as Trade Promotion Management/Retail Execution/Sales Force Automation /Revenue Growth Management is advantageous</li><li>
Knowledge of Excel, Power BI and SQL &ndash; python is a plus</li><li>
Client-centric approach and attitude.</li><li>
Experience translating business requirements into technical workstreams</li><li>
Creative thinking and presentation skills.</li><li>
Excellent listening and communication skills.</li><li>
Proficient written and spoken English.</li></ul>
What We Have for You
Great compensation package, Medical benefit for you and your family, Free lunch, Annual performance-tied increments &amp; performance recognition awards, Leave Encashment, Referral Bonuses and a great lean and agile work culture!
Convo endorses a culture of diversity in all aspects and aims to build a diverse team of amazing individuals!</div>

Sr. Business Analyst

Duseca Software

Location: Islamabad (Onsite) Company: Duseca Software Stipend: PKR 35,000/month Contract: 3-Month Paid Internship (Leading to Full-Time Opportunity)About UsDuseca Software is a fast-growing IT company committed to delivering innovative digital solutions. We are looking for energetic, motivated, and career-driven fresh graduates who want to start their professional journey in a dynamic work environment.Available Internship Roles<ul><li>Client Relations Intern</li><li>Marketing Intern</li><li>Business Analyst Intern (Non-Tech)</li></ul>Freshers and final-year students are encouraged to apply!What You Will Learn<ul><li>Real-world experience working with cross-functional teams</li><li>Client communication and relationship management</li><li>Requirements gathering and business documentation</li><li>Professional communication, teamwork, and problem-solving</li></ul>This internship offers hands-on training with potential full-time placement for top performers.Eligibility Criteria<ul><li>Pursuing or completed BBA/MBA (Marketing/Sales), IT, Communications, or English</li><li>Strong English communication skills (written &amp; verbal)</li><li>Confident, proactive, and eager to learn</li><li>Passion for sales, tech, or business operations</li><li>Prior experience is a plus but not required</li></ul>How to ApplySend your CV to: recruitment@dusecasoftware.com Subject Line: [Role] &ndash; Internship ApplicationJob Types<ul><li>Internship (Paid)</li><li>Full-time potential after completion</li><li>Onsite Work &ndash; Islamabad</li></ul>Job Types: Full-time, FresherWork Location: In person

Internship Opportunities for Freshers

Techxant Technology

We are looking for freash graduates .Training will be provided.Fast-paced and client-focused trucking and logistics company, is hiring Sales Executives to drive business growth through lead generation, client onboarding, and strategic relationship building.Key Responsibilities:<ul><li>Generate and onboard new clients needing freight and trucking services</li><li>Identify and pursue new sales leads in the logistics sector</li><li>Promote our transport solutions to businesses across various industries</li><li>Maintain and grow relationships with existing clients</li><li>Collaborate with operations to ensure client satisfaction</li></ul>What We&rsquo;re Looking For:<ul><li>Strong communication and negotiation skills</li><li>Ability to handle pressure and solve problems quickly</li><li>Self-motivated and target-driven mindset</li><li>Experience in B2B sales or the trucking/logistics industry is a plus</li><li>Opportunity to work with a growing logistics provider</li><li>Supportive team environment</li><li>Career growth potential in the freight and transport industry</li></ul>0ffice location , I-8 Markaz, IslamabadJob Type: Full-timePay: From Rs50,000.00 per monthApplication Question(s):<ul><li>Verbal and written communication skills in English (required for client interaction and documentation) .</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Work Location: In person

Sales Executive – Trucking & Logistics

Nexus Research SMC Private Limited

Job SummaryNexus Expert Research is seeking a detail-oriented Research Analyst to support our global market research and expert engagement projects. The ideal candidate has strong analytical skills, excellent communication, and the ability to work independently in a fast-paced environment.Key Responsibilities<ul><li>Conduct industry and market research across various sectors</li><li>Identify, screen, and engage with subject-matter experts</li><li>Analyze insights and prepare summaries for client deliverables</li><li>Assist with project documentation and research operations</li><li>Collaborate with team members to ensure high-quality outputs</li></ul>QualificationsRequired:<ul><li>Strong research and analytical abilities</li><li>Excellent written and verbal communication</li><li>Ability to manage time and work independently</li><li>Detail-oriented and proactive approach</li></ul>Preferred:<ul><li>Experience in market research, consulting, or expert-network work</li></ul>How to Apply&middot; Please submit your resume through Indeed or send it directly to: mehmooda_samar@nexus-er.comJob Types: Full-time, Contract Contract length: 6 monthsWork Location: In person

Research Analyst

Softech Business Services Limited

As a Business Development Executive, you will play a key on-ground role in expanding E-Bazaar&rsquo;s seller community. Your primary responsibility will be meeting potential clients in person, explaining our marketplace services, onboarding new sellers, and building long-term business relationships.This role requires strong communication skills, confidence in field work, and a passion for achieving targets.Key Responsibilities1. Seller Acquisition &amp; Onboarding<ul><li>Visit potential sellers, brands, and shop owners physically to pitch E-Bazaar services.</li><li>Conduct on-ground meetings to explain the marketplace model and selling advantages.</li><li>Convert leads into registered sellers and assist in completing onboarding requirements.</li><li>Ensure sellers understand listing, pricing, and cataloging processes.</li></ul>2. Market Research &amp; Lead Generation<ul><li>Identify potential business segments and new seller categories for growth.</li><li>Conduct competitor analysis, especially comparing with Daraz and other online platforms.</li><li>Create and maintain a solid pipeline of leads.</li></ul>3. Relationship Building<ul><li>Build long-term relationships with shop owners, vendors, and small/local brands.</li><li>Understand seller concerns and guide them on how to succeed on the platform.</li><li>Act as the face of E-Bazaar for local businesses.</li></ul>4. Sales &amp; Performance<ul><li>Achieve weekly and monthly seller onboarding targets.</li><li>Maintain strong follow-up with potential leads.</li><li>Regularly report field activities and progress to the management team.</li></ul>5. Coordination &amp; Support<ul><li>Work closely with the cataloging, customer support, and marketing teams to support newly onboarded sellers.</li><li>Assist sellers in product uploads, training, and platform navigation if required.</li></ul>RequirementsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or relevant field.</li><li>2 years of experience in sales, business development, or field marketing</li></ul>Skills &amp; Competencies<ul><li>Strong communication and negotiation skills.</li><li>Confident in conducting physical client meetings.</li><li>Professional presentation and convincing power.</li><li>Ability to work independently and meet targets.</li><li>Basic understanding of e-commerce platforms</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

Business Development Executive

Garment Printing Group

Role Overview The Account Executive / Account Manager is responsible for managing the entire enterprise sales cycle&mdash;from initial demo to successful rollout. This role requires strong consultative selling skills, relationship management, and exceptional project coordination across design, production, and operations teams. The AE/AM will lead pilot programs, prepare tailored proposals, onboard new customers, and drive ongoing expansion within existing accounts. Achieving monthly revenue targets and maintaining CRM accuracy are critical components of this role.Key Responsibilities 1. Sales Execution &amp; Deal Closing Convert demos into qualified pilots or commercial proposals using strong negotiation, pain quantification, and straight-line closing techniques. Manage opportunities from first meeting to rollout, ensuring clear pricing, timelines, and stakeholder alignment. Achieve monthly and annual revenue targets through consistent deal execution and confident closing. 2. Proposal Development Build customized proposals featuring garment recommendations, print methods, pricing, artwork specifications, and service-level commitments. Ensure proposals reflect client needs, brand guidelines, and operational feasibility. 3. Pilot Program Management Run pilot projects end-to-end including artwork approvals, mockups, QA checkpoints, production coordination, and delivery timeline management. Identify risks early and implement corrective actions to ensure pilot success. 4. Stakeholder Relationship Management Build strong relationships across client functions such as HR, Operations, Procurement, WHS, and Store/Depot Managers. Serve as the primary point of contact throughout the sales cycle and post-pilot handoff. 5. Cross-Functional Coordination Collaborate closely with Production, Design, and Operations to ensure accuracy, fast turnaround, and high-quality outputs. Ensure smooth internal communication to meet client expectations and fulfil SLAs. 6. Customer Onboarding Lead onboarding for new enterprise clients, ensuring they are set up with standardised ordering templates, artwork formats, and long-term uniform planning tools. Partner with Operations to guarantee deliverable timelines and workflow readiness. 7. Account Growth &amp; Expansion Develop and expand relationships within existing accounts through site-level penetration, upselling, and quarterly business reviews. Identify new revenue opportunities across customer departments and geographic locations. 8. Forecasting &amp; CRM Discipline Maintain accurate forecasting by updating CRM pipeline stages, recording blockers, tracking STV (Sales-to-Value), and ensuring visibility of upcoming revenue. Ensure complete, timely documentation of all client interactions and deal progress. 9. Full Opportunity Ownership Own every deal from demo to rollout, ensuring alignment across internal teams and client buying committees. Manage pricing, proposals, artwork cycles, and production readiness throughout the process. Ideal Background &amp; Qualifications Experience 2&ndash;5 years of B2B AE or AM experience in mid-market or enterprise sales cycles. Experience in construction, print production, promotional products, logistics, or supply chain industries is highly preferred. Skills &amp; Competencies Strong consultative selling and ability to multi-thread across client departments. Excellent project management across complex workflows such as artwork cycles and pilot programs. Exceptional phone presence with strong objection-handling and negotiation skills. Ability to manage tight timelines, coordinate multiple parties, and drive decisions. Strong communication, presentation, and relationship-building capabilities. Proficiency with CRM systems (HubSpot, Salesforce, etc.) and pipeline tracking processes.Job Type: Full-timePay: Rs125,000.00 - Rs150,000.00 per monthWork Location: In person

Account Executive / Account Manager (AE/AM)

Explore 373+ Client onboarding analyst in Islamabad Pakistan this December. Find roles across top companies and apply now to boost your career.