client relationship manager

Maison chat

<div>
 
 
 Role overview:
 
 
 
 We are looking for a Client Relationship Manager who can handle both
 
 sales and customer service
 
 confidently.
 
 
 This role is hybrid:
 
 <ul>
 <li>
 You&rsquo;ll work from home for follow-ups, communication, and CRM work
 </li>
 <li>
 You&rsquo;ll also conduct field visits when needed (client meetings, onboarding, partnerships)
 </li>
 </ul>
 
 You will be responsible for converting leads, managing existing customers, and maintaining strong relationships, while meeting clear monthly targets.
 
 
 
 
 
 
 Key responsibilities:
 
 
 <ul>
 <li>
 Contact and qualify new leads
 </li>
 <li>
 Convert interested prospects into active subscribers
 </li>
 <li>
 Manage ongoing customer relationships and follow-ups
 </li>
 <li>
 Handle customer questions, concerns, and feedback professionally
 </li>
 <li>
 Educate customers about our products and subscription plans
 </li>
 <li>
 Conduct in-person meetings when required
 </li>
 <li>
 Track customer interactions using CRM and internal tools
 </li>
 <li>
 Meet and exceed monthly sales and retention targets
 </li>
 <li>
 Coordinate with operations and delivery teams when needed
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs):
 
 
 <ul>
 <li>
 Monthly sales target achievement
 </li>
 <li>
 Lead-to-customer conversion rate
 </li>
 <li>
 Customer retention rate
 </li>
 <li>
 Response time to customer inquiries
 </li>
 <li>
 Customer satisfaction &amp; feedback quality
 </li>
 <li>
 Follow-up consistency and CRM accuracy
 </li>
 </ul>
 
 
 Meeting or exceeding monthly targets comes with performance-based bonuses.
 
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Fluent in Arabic
 </li>
 <li>
 Fluent in English (spoken and written)
 </li>
 <li>
 Excellent computer skills (CRM systems, spreadsheets, messaging tools)
 </li>
 <li>
 Strong communication and negotiation skills
 </li>
 <li>
 Comfortable with sales targets and performance tracking
 </li>
 <li>
 Reliable transportation (required for field visits)
 </li>
 <li>
 Ability to work independently and manage time effectively
 </li>
 </ul>
 
 
 
 
 
 Nice to Have (Big Plus!):
 
 
 <ul>
 <li>
 Experience in sales, customer service, or account management
 </li>
 <li>
 Background in pet-related industries (vets, pet shops, pet food, etc.)
 </li>
 <li>
 Genuine pet lover (this matters more than it sounds)
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Hybrid working model (remote + field)
 </li>
 <li>
 Performance-based bonuses
 </li>
 <li>
 Growth opportunity within a growing premium brand
 </li>
 <li>
 Flexible, trust-based work environment
 </li>
 <li>
 Meaningful work with customers who genuinely care about their pets
 </li>
 </ul>
 
 
 
</div>

Client Relationship Manager

Holiday Inn

<div>Health Club Sales Manager

We are a people-powered business. So, we&rsquo;re looking for a Health Club Sales Manager who knows how to build strong client relationships, drive revenue, and create exceptional member experiences. Someone energetic, confident, and results-driven &mdash; with a passion for health, wellness, and delivering outstanding service that helps our Health Club grow.
A little taste of your day-to-day

Every day is different, but you&rsquo;ll mostly be:

Developing and executing sales strategies to drive membership growth, personal training sales, corporate memberships, and promotions.

Identifying new business opportunities, conducting sales calls, visiting companies, and creating partnerships to expand the Health Club&rsquo;s client base.

Managing prospect inquiries, conducting club tours, and converting leads into memberships.

Building and maintaining strong relationships with existing members to ensure retention and satisfaction.

Coordinating marketing campaigns, offers, and seasonal promotions with the Health Club Manager and relevant departments.

Monitoring competitor activities and market trends to ensure competitive positioning.

Preparing sales reports, forecasts, and performance analysis for management review.

Working closely with the front desk, fitness team, and spa team to ensure seamless member experiences.

Ensuring all membership contracts, payments, and renewals are processed accurately and in compliance with company policies.
What we need from you

High school diploma or college degree in Sales, Business, Sports Management, or a related field.

Previous experience in Health Club, Gym, Fitness Centre, or Spa sales is a must.

Strong track record in achieving sales targets and managing client relationships.

Excellent communication, negotiation, and presentation skills.

Customer-focused mindset with a passion for health, wellness, and fitness.

Ability to work independently and as part of a team in a fast-paced environment.

Must speak fluent English; Arabic is a strong advantage.

Flexibility to work varied schedules, including evenings and weekends, based on business needs.

Valid Kuwait driving license is preferred.
What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Health Club Sales Manager

Hilton

<div>Commercial Director
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
 
 
What will I be doing? 
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:
<ul><li>Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li>
<li>Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li>
<li>Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li>
<li>Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li>
<li>Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li>
<li>Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li>
<li>Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li>
<li>Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li>
<li>Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li>
<li>Participate in the leadership activity of the Hotel and Region.</li>
</ul>What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Director

Explore 3+ Client relationship manager in Al Farwaniyah this December. Find roles across top companies and apply now to boost your career.

3 client relationship manager jobs IN Al Farwaniyah

Client Relationship Manager

Health Club Sales Manager

Commercial Director