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customer service representative

client relationship manager

SMARTFX

Job Title: Relationship Manager - Multiple Nationality Location: Business Bay, DubaiCompany: SmartFXAbout SmartFX:SmartFX is a leading financial services firm specializing in providing cutting-edge forex trading solutions. We are committed to delivering exceptional value and service to our clients, helping them achieve their financial goals through innovative and reliable trading platforms.Job Overview:We are seeking a dynamic and customer-oriented Relationship Officer to join our team. The successful candidate will play a crucial role in building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty. As a Relationship Manager, you will be the primary point of contact for our clients, providing them with personalized service and support to meet their trading needs.Key Responsibilities:Client Relationship Management: Develop and maintain long-term relationships with clients by understanding their needs, providing tailored solutions, and ensuring high levels of client satisfaction.Account Management: Assist clients with account opening, funding, and other account-related queries. Monitor and manage client accounts to ensure they receive optimal service.Customer Support: Provide timely and accurate information and support to clients via phone, email, and in-person meetings. Resolve client issues and complaints promptly and effectively.Market Analysis and Reporting: Stay informed about market trends, economic news, and trading opportunities. Provide clients with relevant market updates and insights.Cross-Selling and Upselling: Identify opportunities to introduce clients to additional products and services offered by SmartFX. Promote and cross-sell our financial products to maximize client engagement and company revenue.Compliance: Ensure all activities and client interactions comply with regulatory requirements and company policies. Maintain accurate records of client interactions and transactions.Team Collaboration: Work closely with other team members and departments to ensure a seamless client experience. Participate in team meetings and contribute to the development of strategies to improve client relationships.Qualifications:Education: Bachelor&rsquo;s degree in Sales, Business Administration, Economics, or a related field.Experience: Minimum of 3 years of experience in a client-facing role within the financial services industry, preferably in forex trading or brokerage.Skills:Strong understanding of financial markets and forex trading.Excellent communication and interpersonal skills.Proficiency in using trading platforms and CRM software.Ability to analyze market trends and provide actionable insights.Strong problem-solving skills and attention to detail.Ability to work independently and as part of a team.Multilingual skills are a plus.What We Offer:Competitive salary + commission and performance-based bonuses.Comprehensive benefits package, including health insurance and retirement plans.Opportunities for professional growth and development.A dynamic and supportive work environment.Access to state-of-the-art trading tools and resources.How to Apply:Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to zain@smartfx.com or smartrecruitmentcenter@gmail.com. Please include &ldquo;Relationship Manager Application&rdquo; in the subject line of your email.SmartFX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Join SmartFX and take the next step in your career by helping our clients achieve their financial goals with confidence and success!Job Types: Full-time, PermanentPay: AED4,000.00 - AED7,000.00 per monthExperience:<ul><li>sales: 3 years (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Relationship Manager - Multiple Nationalities

Aizn Real Estate Development LLC

We Are Hiring &ndash; Relationship ManagerLocation: Dubai, UAECompany: AiZN Real Estate Development L.L.CStarting Salary: AED 4,000/month + CommissionExperience Required: Minimum 3 years in Real Estate or SalesJob Description:AiZN is seeking a dynamic and experienced Relationship Manager to join our fast-growing real estate team in Dubai. The ideal candidate will be responsible for building and maintaining strong client relationships, identifying new business opportunities, and delivering exceptional customer service.Key Responsibilities:- Develop and maintain long-term relationships with clients- Provide expert guidance on real estate investment opportunities- Manage leads and follow up efficiently- Collaborate with the sales and marketing teams- Stay updated on market trendsRequirements:- Minimum 3 years of experience in real estate developer- Excellent communication and negotiation skills- Strong client-handling abilities- Ability to work under pressure and meet targets- UAE Driving License is a plusWhy Join Us?- Supportive team environment- Daily fresh leads- Career growth opportunities- Attractive commission structureApply now and take your career to the next level with AiZN.&gt; Submit your CV here&gt; For inquiries: hr@aizngroup.aeJob Type: Full-timeJob Type: Full-timePay: From AED4,000.00 per month

Relationship Manager

Confidential

<h2>Job Description – Associate / Relationship Manager / Senior Relationship Manager – Sales &nbsp;</h2>Job Objective To drive sales performance and maximize revenue by executing real estate sales transactions, building lasting client relationships, and ensuring exceptional customer service. The role’s scope and responsibilities expand based on experience and seniority, from supporting sales initiatives to independently managing high-value clients and international portfolios. &nbsp;<h3>Key Responsibilities &nbsp;</h3>All levels (core responsibilities): &nbsp;<ul><li>Manage and convert incoming leads into successful transactions as per the approved sales plan.</li><li>Negotiate and finalize terms of sales agreements in line with company policies.</li><li>Build and nurture strong relationships with brokers, agents, and clients to enhance customer satisfaction.</li><li>Maintain accurate and timely sales reports; review progress and recommend strategies to achieve targets.</li><li>Ensure all sales documentation and CRM entries are accurate and updated.</li><li>Generate and maintain a strong sales pipeline through networking, market research, and client engagement.</li><li>Conduct market surveys and provide insights on competitive trends.</li><li>Respond to client queries promptly and professionally.</li><li>Uphold compliance with company policies, rules, and HSE requirements. &nbsp;</li></ul>Role differentiations by level: &nbsp;🔹 Associate Relationship Manager – Sales &nbsp;<ul><li>Support senior colleagues in managing client accounts and negotiations.</li><li>Focus on lead qualification, client onboarding, and preparing sales documentation.</li><li>Contribute to market research and competitive analysis.</li><li>Gain exposure to cross-department collaboration (marketing, operations, finance). &nbsp;</li></ul>🔹 Relationship Manager – Sales &nbsp;<ul><li>Independently manage assigned client accounts and broker relationships.</li><li>Drive sales performance against individual and team targets.</li><li>Develop sales strategies for allocated assets and markets.</li><li>Provide advisory-level support to clients, ensuring trust and repeat business.</li><li>Act as a key point of contact for local and regional markets. &nbsp;</li></ul>🔹 Senior Relationship Manager – Sales &nbsp;<ul><li>Lead and manage a portfolio of high-value clients.</li><li>Mentor and support junior team members (Associates, RMs).</li><li>Develop and execute sales strategies for new markets.</li><li>Build strategic relationships with institutional brokers and corporate clients.</li><li>Represent the company at real estate exhibitions, forums, and events.</li><li>Provide market intelligence to senior management to shape business strategy. &nbsp;</li></ul>International exposure and ability to manage overseas clients is a strong addition for this role. &nbsp;<h3>Qualifications &nbsp;</h3><ul><li>Associate RM: Diploma or Bachelor’s degree in Business, Marketing, or related field.</li><li>Relationship Manager / Senior RM: Bachelor’s degree required; Master’s degree (MBA or similar) preferred. &nbsp;</li></ul><h3>Experience &nbsp;</h3><ul><li>Associate RM: 2–4 years of sales/customer service experience, preferably in real estate.</li><li>Relationship Manager: 5–7 years in real estate sales, with proven track record in managing accounts.</li><li>Senior RM: 8–12 years of sales experience, including 3–5 years in senior roles; international experience is an advantage. &nbsp;</li></ul><h3>Skills &amp; Competencies &nbsp;</h3><ul><li>Strong knowledge of real estate sales, property law, and market dynamics.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to inspire trust and confidence in clients and brokers.</li><li>Strong commercial awareness and numerical skills.</li><li>Confidence, maturity, and ability to work under pressure. &nbsp;</li></ul>For Senior RM: Leadership and mentoring capabilities; international exposure is an added value.&nbsp;Note: The scope of responsibilities and performance expectations will vary depending on the role level.

Associate Relationship Manager / Senior Sales Relationship Manager / Sales Relationship Manager

Crypto.com

<div>
 
 
 We are seeking a customer-obsessed, performance-driven Account Manager to join our growing VIP Account Management team. In this role, you will own a book of high-value customers of our Main App, delivering white-glove service to maximize client satisfaction, retention, and revenue growth. Your mission is to build deep, trusted relationships with top-tier customers, helping them to unlock more value through tailored support, insights, and product engagement.&nbsp;This is a high-impact role for someone who thrives at the intersection of client service, performance accountability, and the fast-based world or crypto.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 Client Relationship Management:
 
 
 
 
 - Manage and grow a portfolio of high-value traders, acting as the main point of contact and advocate for each client.
 
 
 
 
 - Deliver concierge-level support and guidance, offering proactive outreach and rapid response to client needs.
 
 
 
 
 - Provide personalized insights, market intelligence, and platform tips to drive engagement and deepen client loyalty.
 
 
 
 
 
 
 
 Performance &amp; Revenue Growth:
 
 
 
 
 - Identify and execute on cross-sell and upsell opportunities that align with client needs and behaviors.
 
 
 
 
 - Monitor client usage and AUM to uncover growth opportunities and retention risks.
 
 
 
 
 - Drive product adoption and trading frequency by surfacing relevant features and tools.
 
 
 
 
 
 
 
 Client Strategy &amp; Collaboration:
 
 
 
 
 - Track client satisfaction through NPS and qualitative feedback loops, driving continuous improvement in service delivery.
 
 
 
 
 - Work closely with Product, Marketing, Risk, and Compliance to deliver a seamless client experience and elevate the voice of the customer internally.
 
 
 
 
 - Help grow the business through referrals, network expansion, and deep relationship-building.
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 <ul>
 <li>
 4+ years of experience in client-facing roles such as account management, relationship management, sales, or customer success&mdash;ideally in crypto, fintech, trading, or financial services
 </li>
 <li>
 Proven ability to manage high-value/HNW clients with exceptional service standards
 </li>
 <li>
 Deep understanding of crypto markets and trader behaviors (or strong eagerness to learn quickly)
 </li>
 <li>
 Fluent in one or more languages relevant to your regional market i.e.. Arabic; strong cultural awareness and appreciation required
 </li>
 <li>
 Highly organized, data-driven, and performance-oriented
 </li>
 <li>
 Confident communicator and trusted advisor with strong interpersonal skills
 </li>
 <li>
 Ability to thrive in a dynamic, fast-paced, and compliance-conscious environment
 
 
 </li>
 </ul>
 
 
 
 
</div>

VIP Account Manager

Majida khanam Consultancy LLc

Job Title: Event Sales/ Relationship Manager ExecutiveKey ResponsibilitiesSales / Relationship ManagerExperience: 3-5 yearsAge range: 25 to 40 years oldSalary : 5000 onwards AED / Month plus commissionLocation: DubaiLanguages: Must know English &amp; TagalogEducation: Graduate in Finance / accountsMinimum 3&ndash;4 years of proven event sales experience in the UAE.Strong network and client database within the events industry.Excellent communication, negotiation, and presentation skills.Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per month

Sales - Relationship Manager

Event Essentials Furniture Rental LLC

Are you a dedicated sales professional with a proven track record in a competitive sales role, preferably within the events industry? We are seeking an experienced Sales Account Manager who can drive new client acquisition, foster relationships, and contribute to our business growth. You will play a critical role in identifying potential leads, educating them about our platform, understanding their needs, and persuading them to partner with us, ensuring top-notch relationship management.Responsibilities: <ul><li>Lead generation and management to generate new client base using existing and potential networks.</li><li>Relationship management with existing customers to ensure client satisfaction and retention</li><li>Staying up-to-date regarding details of our platform offerings and USPs with the ability to confidently relay these.</li><li>Meeting sales targets aligned with company objectives.</li><li>Create compelling proposals and presentations that showcase our capabilities and solutions.</li><li>Prepare and update client reports and records regularly.</li><li>Analyse and present sales performance metrics to the management on a regular basis</li><li>Manage invoicing setup, maintenance, and tracking processes.Reporting on the status of accounts and transactions</li><li>Handle incoming inquiries and communications from prospective clients promptly and professionally.</li><li>Take note of clients' suggestions or complaints and forward them to relevant teams.</li><li>Attend training sessions to enhance communication skills and deepen client engagement.</li></ul>Requirements: <ul><li>3+ years of proven experience in a Sales Account Executive / Sales Assistant role, preferably in the Events industry</li><li>Demonstrated success in sales and relationship management, delivering excellent customer experiences.</li><li>Knowledge of CRM software (Salesforce, Hubspot etc) and MS Office with advanced skills in MS Excel.</li><li>Strong understanding of sales performance metrics and the ability to interpret data to drive decisions.</li><li>Track record of achieving or exceeding sales targets consistently.</li><li>Exceptional negotiation skills and effective written and verbal communication abilities.</li><li>Impeccable time management and organizational skills, with the ability to manage multiple client accounts simultaneously.</li><li>Proven ability to manage multiple client accounts.</li><li>Business acumen with a problem-solving attitude and a proactive approach to challenges.</li><li>A valid UAE driving license.</li><li>Bachelors degree in Business Administration, Marketing or relevant field</li><li>Arabic speaking would be an added advantage</li></ul>Job Type: Full-time

Sales Account Manager

Infosys

<div>Role &ndash; Associate Engagement Manager/ Associate Manager - Client Services 
Technology &ndash; Sales and Client Relationship Management (Farming) - Services and
 
Location &ndash; UAE, Dubai 
 
What will you do?<ul><li>
As AEM you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development (Farming) for our customers.</li><li>
Client relationship management &ndash; managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client</li><li>
Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations</li><li>
Conduct research as well as competitor analysis to define strategies that can help enable favourable outcomes</li><li>
Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement</li><li>
Expert knowledge of MSA / Other contract process &amp; standards and understand the nuances of MSAs and interdependencies to other business aspects</li><li>
Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client</li><li>
Provide necessary input for building alliances with relevant product / service vendors</li><li>
Ensure hygiene is maintained on account operations</li><li>
Create proposals and solutions in line with requirements in the RFPs shared by the clients</li><li>
Proactively take Infosys offerings to the prospects in the industry</li><li>
Collaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalations</li></ul>
Qualifications:<ul><li>
Track-record of successfully farming business solutions and client management in our customer division</li><li>
Strong Business Development (Framing current accounts) / Relationship management / Account management is required</li><li>
Strong Account Management experience where you have grown existing accounts.</li><li>
Track record of interacting and building relationship with C / C-1 level client contacts.</li><li>
Reasonable understanding of Global Delivery Model and IT service industry.</li><li>
Experience managing large multi-location consulting engagement teams&rsquo; desirable.</li><li>
Hands-on experience with proposal creation and leading proposal presentations.</li><li>
Strong leadership, interpersonal, communication and presentation skills.</li><li>
Wide variety of IT and business consulting engagement experience.</li></ul>
About Us 
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. 
 
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.</div>

IT Associate Client Partner Services and Airline Industry clients Dubai

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