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customer support representative Jobs in Lahore

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customer sales representative Jobs in Lahore

customer sales representative

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call center representative Jobs in Lahore

call center representative

client service executive

D.engage

DEngage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.We are looking for a CX Support Executive to join our support team and help troubleshoot and resolve technical issues for our clients. You will work closely with Account Managers, Product, and Engineering teams to deliver timely and effective solutions. This role is ideal for someone who enjoys problem-solving, APIs, and working with data in a fast-paced SaaS environment.Key Responsibilities<ul><li>Provide clear, professional, and timely resolutions to client queries and tickets</li><li>Troubleshoot issues related to:</li><li>API integrations</li><li>Data imports/exports</li><li>Campaign execution</li><li>Segmentation and tracking</li><li>Basic deliverability and platform usage</li><li>Analyze logs, database records, and system behavior to identify root causes</li><li>Write and execute SQL queries for data validation and issue analysis</li><li>Collaborate with Account Management to support client needs</li><li>Escalate complex issues to Engineering with proper debugging details</li><li>Follow helpdesk workflows, SLAs, and documentation standards</li><li>Assist clients with technical guidance on integrations and data flows</li></ul>Requirements<ul><li>1&ndash;3 years of experience in SaaS, Technical Support, or similar role</li><li>Strong communication skills (written &amp; verbal)</li><li>Ability to explain technical concepts in a simple way</li><li>Strong analytical and troubleshooting mindset</li><li>Ability to manage multiple tickets and priorities</li></ul>Technical Skills<ul><li>Basic to intermediate SQL (must-have)</li><li>Good understanding of REST APIs (requests, responses, debugging)</li><li>Knowledge of JavaScript, HTML, and web integrations</li><li>Familiarity with DNS concepts (SPF, DKIM, etc.) is a plus</li><li>Understanding of mobile SDKs (Android / iOS / React Native / Flutter) is a plus</li><li>Experience with helpdesk tools (e.g., Zendesk, Freshdesk, Jira)</li></ul>Nice to Have<ul><li>Experience in digital marketing platforms / CDMP / CRM tools</li><li>Exposure to event tracking, analytics, or customer data platforms</li><li>Multi-language proficiency</li></ul>Benefits:Growth Opportunities: Access to professional development and career growth within a rapidly expanding SaaS company. Collaborative Culture: Work in a supportive and innovative environment where your contributions are valued.Competitive Benefits: Enjoy a comprehensive benefits package.D.engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team MembersJob Type: Full-timePay: From Rs100,000.00 per monthWork Location: Hybrid remote in Lahore

CX Support Executive

Dengage

<div>
 
 D&bull;Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.
 
 
 We are looking for a CX Support Executive
 
 
 to join our support team and help troubleshoot and resolve technical issues for our clients. You will work closely with Account Managers, Product, and Engineering teams to deliver timely and effective solutions. This role is ideal for someone who enjoys problem-solving, APIs, and working with data in a fast-paced SaaS environment.
 
 
 
 
 Key Responsibility
 
 
 
 
 <ul>
 <li>
 
 Provide clear, professional, and timely resolutions to client queries and tickets
 
 
 </li>
 <li>
 
 Troubleshoot issues related to:
 
 
 </li>
 <ul>
 <li>
 
 API integrations
 
 
 </li>
 <li>
 
 Data imports/exports
 
 
 </li>
 <li>
 
 Campaign execution
 
 
 </li>
 <li>
 
 Segmentation and tracking
 
 
 </li>
 <li>
 
 Basic deliverability and platform usage
 
 
 </li>
 </ul>
 <li>
 
 Analyze logs, database records, and system behavior to identify root causes
 
 
 </li>
 <li>
 
 Write and execute SQL queries for data validation and issue analysis
 
 
 </li>
 <li>
 
 Collaborate with Account Management to support client needs
 
 
 </li>
 <li>
 
 Escalate complex issues to Engineering with proper debugging details
 
 
 </li>
 <li>
 
 Follow helpdesk workflows, SLAs, and documentation standards
 
 
 </li>
 <li>
 
 Assist clients with technical guidance on integrations and data flows
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in SaaS, Technical Support, or similar role
 
 </li>
 <li>
 Strong communication skills (written &amp; verbal)
 
 </li>
 <li>
 Ability to explain technical concepts in a simple way
 
 </li>
 <li>
 Strong analytical and troubleshooting mindset
 
 </li>
 <li>
 Ability to manage multiple tickets and priorities
 
 
 </li>
 </ul>
 Technical Skills
 
 
 
 <ul>
 <li>
 Basic to intermediate SQL (must-have)
 
 </li>
 <li>
 Good understanding of REST APIs (requests, responses, debugging)
 
 </li>
 <li>
 Knowledge of JavaScript, HTML, and web integrations
 
 </li>
 <li>
 Familiarity with DNS concepts (SPF, DKIM, etc.) is a plus
 
 </li>
 <li>
 Understanding of mobile SDKs (Android / iOS / React Native / Flutter) is a plus
 
 </li>
 <li>
 Experience with helpdesk tools (e.g., Zendesk, Freshdesk, Jira)
 
 
 </li>
 </ul>
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience in digital marketing platforms / CDMP / CRM tools
 
 </li>
 <li>
 Exposure to event tracking, analytics, or customer data platforms
 
 </li>
 <li>
 Multi-language proficiency
 
 </li>
 </ul>
 
 
 
 
 
 
 Benefits
 
 
 
 Growth Opportunities:
 
 Access to professional development and career growth within a rapidly expanding SaaS company.
 
 
 Collaborative Culture:
 
 Work in a supportive and innovative environment where your contributions are valued.
 
 
 Competitive Benefits:
 
 Enjoy a comprehensive benefits package.
 
 
 
 D.engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members
 
 
 
 
</div>

HRPSP - Your Strategic HR Partner

Job description:Job Opportunity: Customer Care Executive (Premium Category)Location: LahoreWe&rsquo;re looking for a dedicated and talented Customer Care Executive to join our premium service team. If you have a passion for delivering exceptional customer experiences, we want to hear from you!Salary &amp; Benefits:<ul><li>Base Salary: PKR 45,000</li><li>Commission: Up to PKR 15,000 based on performance</li><li>Medical Insurance: Comprehensive coverage for your health</li><li>Exclusive Internet Services: Enjoy additional perks</li><li>Remote Work Option: Flexible, based on eligibility</li></ul>Requirements:<ul><li>Education: Minimum Intermediate (Graduates preferred)</li><li>Experience: At least 6 months in a call center (preference for international call center experience)</li><li>Language Skills: Fluent English with excellent grammar and communication</li></ul>Join our team and take your career to new heights!Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Care Executive (English Category)

PEPLE PVT LTD

We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, and chat in a timely manner</li><li>Handle complaints and provide appropriate solutions</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to resolve customer issues</li><li>Ensure customer satisfaction and build long-term relationships</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline</li><li>Strong communication and interpersonal skills</li><li>Good problem-solving abilities</li><li>Proficiency in MS Office and CRM systems</li><li>Prior experience in customer service will be preferred</li></ul>Work Location: In person

Customer Support Executive

cooperative group of services

Job Type: Full-time (On-site)Location: Al-Hafeez Heights, Gulberg 3, LahoreWorking Hours: 1:00 PM to 10:30 PMJob Description:We are hiring Customer Service Executive to join our dynamic UK-based outbound call center team. This is a great opportunity for individuals looking to kick-start or grow their career in the fast-paced customer service and BPO industry.Key Responsibilities:<ul><li>Respond to customer inquiries via phone in a timely and professional manner.</li><li>Maintain positive customer relationships by addressing concerns effectively.</li><li>Follow provided scripts and call center protocols.</li><li>Meet daily, weekly, and monthly performance targets.</li></ul>Requirements:<ul><li>Minimum qualification: Intermediate (Bachelor&rsquo;s preferred)</li><li>Excellent spoken English communication skills</li><li>Positive attitude, reliability, and strong work ethic</li><li>Previous call center or customer service experience is a plus</li></ul>What We Offer:<ul><li>Competitive salary with daily,weekly &amp; Monthly incentives</li><li>Opportunities for promotion and career advancement</li><li>A collaborative and growth-focused work environment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Customer service executive and sale executive

Dubizzle Labs

<div>
 Dubizzle Labs is seeking
 
 Operations &amp; Customer Support Executives
 
 to support our
 
 Dubizzle KSA
 
 operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
 </li>
 <li>
 Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
 </li>
 <li>
 Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
 </li>
 <li>
 Record Keeping: Maintain accurate logs of client interactions for future reference.
 </li>
 <li>
 Internal Coordination: Work closely with internal teams to streamline operational workflows.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Must-Have:
 
 
 
 <ul>
 <li>
 Fluency in Arabic (Speaking, Reading, and Writing) &ndash; Essential for seamless client communication.
 </li>
 <li>
 Proficiency in English (Speaking, Reading, and Writing).
 </li>
 <li>
 Strong communication and coordination skills to interact effectively with clients and internal teams.
 
 
 </li>
 </ul>
 
 Good-to-Have
 
 
 
 ✔️ Bachelor&rsquo;s degree in a relevant field.
 
 
 ✔️ Experience with
 
 Microsoft Excel and Office tools.
 
 
 
 If you are fluent in Arabic and English and have strong communication skills, we encourage you to apply!
</div>

Operation & Customer Support Executive

BM Global

We are looking to hire Passionate, Motivated and Experienced Cab Dispatcher experience in customer service Who are fluent in English. Able to work in every Shifts. Morning Afternoon or Night Good communication skillsWe are hiring experienced Taxi and Limo Dispatchers to manage bookings, coordinate drivers, and ensure smooth daily operations. Strong communication and basic computer skills required.Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Experienced Customer Support Executive (CSR)

Explore 1357+ Client service executive in Lahore this May. Find roles across top companies and apply now to boost your career.

1357 client service executive jobs In Lahore

CX Support Executive

CX Support Executive

Customer Care Executive (English Category)

Customer Support Executive

Customer service executive and sale executive

Operation & Customer Support Executive

Experienced Customer Support Executive (CSR)