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customer service representative Jobs in Lahore

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customer sales representative Jobs in Lahore

customer sales representative

customer success executive Jobs in Lahore

customer success executive

client service executive

Standard Chartered

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 This role will be responsible for managing the Employee Banking portfolio, including complaint handling and closures, charge reversals, Employee Banking waivers, company code updates, and account tagging. The role will be responsible for responding to client queries in the absence of Relationship Managers, ensuring timely resolution of service issues through coordination with internal teams. The role will be responsible for liaising with customers to understand their queries, explain products and services, and provide prompt, professional responses.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Shadow sales staff in servicing customers and support them in delivering superior service.
  </li>
  <li>
   Liaise with customers to understand their queries, explain relevant products and services, and maintain clear, professional communication.
  </li>
  <li>
   Manage and resolve service issues and complaints (e.g. migration to payroll, link account issues, annual fee/locker rent queries) and ensure Day 1 closure of the regional complaint bucket.
  </li>
  <li>
   Coordinate with various internal teams to ensure timely account activation, application processing, dispatch tracking, and resolution of discrepancies.
  </li>
  <li>
   Ensure prospects are clearly informed about bank charges, terms and conditions, and that all Customer Due Diligence, Legal, Compliance, and data confidentiality requirements are fully adhered to.
  </li>
  <li>
   Maintain accuracy and service quality by keeping error rates within defined standards and ensuring adherence to prescribed sales and service processes.
  </li>
  <li>
   Maintain complete and up-to-date knowledge of assigned products to effectively address customer queries and support frontline sales teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Time management
  </li>
  <li>
   Complaint resolution
  </li>
  <li>
   MS Office
  </li>
  <li>
   Excellent communication skills
  </li>
  <li>
   Customer management
  </li>
  <li>
   Problem-solving skills
  </li>
  <li>
   Business development (through calls only)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Minimum bachelor&rsquo;s degree in a relevant field
 <br/>
 <br/>
 <strong>
  About Standard Chartered
  <br/>
  <br/>
 </strong>
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 <br/>
 <br/>
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 <br/>
 <br/>
 <strong>
  Together We
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  </li>
  <li>
   Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  </li>
  <li>
   Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <strong>
  In line with our Fair Pay Charter,
 </strong>
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 <br/>
 <br/>
 <ul>
  <li>
   Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  </li>
  <li>
   Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  </li>
  <li>
   Flexible working options based around home and office locations, with flexible working patterns.
  </li>
  <li>
   Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  </li>
  <li>
   A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  </li>
  <li>
   Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  </li>
 </ul>
</div>


Client Service Executive - Employee Banking - Lahore

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>49482
</div></div></div></div><div><div><div><div><b>Job Location: </b>Lahore, PAK
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 8
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>09/03/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>21/03/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
This role will be responsible for managing the Employee Banking portfolio, including complaint handling and closures, charge reversals, Employee Banking waivers, company code updates, and account tagging. The role will be responsible for responding to client queries in the absence of Relationship Managers, ensuring timely resolution of service issues through coordination with internal teams. The role will be responsible for liaising with customers to understand their queries, explain products and services, and provide prompt, professional responses.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Shadow sales staff in servicing customers and support them in delivering superior service.</li>
<li>Liaise with customers to understand their queries, explain relevant products and services, and maintain clear, professional communication.</li>
<li>Manage and resolve service issues and complaints (e.g. migration to payroll, link account issues, annual fee/locker rent queries) and ensure Day 1 closure of the regional complaint bucket.</li>
<li>Coordinate with various internal teams to ensure timely account activation, application processing, dispatch tracking, and resolution of discrepancies.</li>
<li>Ensure prospects are clearly informed about bank charges, terms and conditions, and that all Customer Due Diligence, Legal, Compliance, and data confidentiality requirements are fully adhered to.</li>
<li>Maintain accuracy and service quality by keeping error rates within defined standards and ensuring adherence to prescribed sales and service processes.</li>
<li>Maintain complete and up-to-date knowledge of assigned products to effectively address customer queries and support frontline sales teams.</li>
</ul></div></div><div><div><div><b>Skills and Experience</b></div>
</div><div><ul><li>Time management</li>
<li>Complaint resolution</li>
<li>MS Office</li>
<li>Excellent communication skills</li>
<li>Customer management</li>
<li>Problem-solving skills</li>
<li>Business development (through calls only)</li>
</ul></div></div><div><div><div><b>Qualifications</b></div>
</div><div><p>
Minimum bachelor&rsquo;s degree in a relevant field</p></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

mahir

<p>We're Hiring: Project / Corporate Customer Executive</p><p>Location: Lahore</p><p>Department: Corporate Services / Projects</p><p>Are you technically sound and love dealing with people? We're looking for a Project / Corporate Customer Executive to manage relationships with our valued corporate clients, ensure smooth project execution, and help grow our client base.</p><p>What You'll Do:</p><p>✔ Maintain and strengthen relationships with existing corporate clients</p><p>✔ Conduct site visits &amp; evaluate technical needs (Electrical, Plumbing, Carpentry, etc.)</p><p>✔ Coordinate technician visits and ensure quality service delivery</p><p>✔ Prepare quotations, follow up for approvals, and manage invoicing</p><p>✔ Onboard new corporate clients from sectors like restaurants, schools, offices</p><p>✔ Keep records of visits, tasks, and share timely reports with management</p><p>Who You Are:</p><p>DAE or Bachelor's in Engineering, Business, or relevant field</p><p>2&ndash;3 years of experience in project coordination, client service, or facility management</p><p>Good understanding of technical services</p><p>Excellent communication and time management skills</p><p>Willing to travel for site visits</p><p>If you're proactive, customer-focused, and ready to take on a dynamic role &mdash; we'd love to hear from you!</p><p>Apply now 0301 6169489 &amp; hr@mrmahir.com</p><p>Job Types: Full-time, Fresher</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs85,000.00 per month</p><p>Work Location: In person</p>

Project / Corporate Customer Executive

Mz Digital Studio

<p><b>Job Description</b></p><p>MZ Digital Studio is looking for a motivated <b>Client Acquisition Executive</b> to help grow our digital services including <b>SEO, Meta Ads, and Web Development</b>. The role focuses on identifying potential clients, initiating conversations, and supporting the sales process for our in-house digital solutions.</p><p><b>Key Responsibilities</b></p><ul><li>Identify and approach potential clients for SEO, web development, and digital marketing services</li><li>Initiate professional communication with prospects via email, LinkedIn, or other platforms</li><li>Understand client requirements and coordinate with the internal team</li><li>Assist in preparing proposals and follow-ups with potential clients</li><li>Maintain basic client records and support the sales pipeline</li></ul><p><b>Requirements</b></p><ul><li>Good English communication skills</li><li>Confidence in client interaction and relationship building</li><li>Basic understanding of SEO, digital marketing, or web services</li><li>Target-oriented and proactive attitude</li><li>Previous sales or client acquisition experience is a plus</li></ul><p><b>What We Offer</b></p><ul><li>Fixed monthly salary</li><li>Performance-based incentives</li><li>Professional work environment</li><li>Learning and growth opportunities</li></ul><p><b>Job Type:</b> Full-time (On-site)<br/><b>Location:</b> Feroz Pur Road, Lahore</p><p><b>How to Apply:</b><br/>Send your CV to <b>info@mzdigitalstudio.com</b></p><p>Pay: Rs50,000.00 - Rs70,000.00 per day</p><p>Work Location: In person</p>

Client Acquisition Executive – SEO & Web Services (On-site)

OOP Technologies

<p><b>Job Title:</b> Chat Support Executive &ndash; Packaging Sales Expert<br/><b>Company:</b> OOP Technologies<br/><b>Location:</b> Iqbal Town, Lahore<br/><b>Shift:</b> Night Shift (8:00 PM &ndash; 5:00 AM)</p><p><b>Responsibilities:</b></p><ul><li>Respond to customer inquiries via live chat in a professional and timely manner.</li><li>Understand client requirements and recommend suitable packaging solutions.</li><li>Convert chats into sales and maintain strong customer relationships.</li><li>Maintain records of conversations and follow up with potential leads.</li></ul><p><b>Requirements:</b></p><ul><li>Excellent English communication skills (written).</li><li>Experience in Packaging Sales or Chat Support will be preferred.</li><li>Basic knowledge of sales and customer handling.</li><li>Fresh candidates with strong communication skills can also apply.</li></ul><p><b>Apply Now:</b><br/>WhatsApp: 0323-7846800</p><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Chat Support Executive

Zameen.com

<div>
 <p>
  Zameen.com is looking to hire a passionate candidate for its &lsquo; Customer Services Executive (Outbound)&rsquo; post.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Us:
  </strong>
 </p>
 <p>
  Zameen.com is Pakistan&rsquo;s Largest Online Real Estate Portal Connecting Buyers with Sellers within &amp; outside the country Zameen.com started its funding first round in 2012 which constituted of several angel investors and substantial investment from venture capital firms. A further two rounds of major investment were closed in late 2015 and early 2016, bringing in a total of $29 million.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  As a Tele Sales - Sales Consultant, you will be responsible for selling property units, paying visits to clients, understanding client requirements and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by providing a simple and seamless process.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Duties and Responsibilities:
  </strong>
 </p>
 <p>
  - Understanding clients requirements
 </p>
 <p>
  - Ensure that clients are thoroughly briefed about relevant property units.
 </p>
 <p>
  - Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.
 </p>
 <p>
  - Follow up with clients to understand evolving change in requirements.
 </p>
 <p>
  - Maintain good relationship with the clients.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:-
  </strong>
 </p>
 <p>
  - Education to degree level or equivalent practical experience.
 </p>
 <p>
  - Passionate about sales. The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values
 </p>
 <p>
  -1 year of experience in sales (Fresh Graduates are also encouraged to apply)
 </p>
 <p>
  - Strong communication skills.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits:-
  </strong>
 </p>
 <p>
  An opportunity to become part of a highly professional and dynamic team working on the best practices.
 </p>
 <p>
  - An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
 </p>
 <p>
  - Local and international exposure with our partner ventures.
 </p>
</div>


Customer Services Executive (Outbound)

IGET Solutions PVT Ltd

<p><b>IGET SOLUTIONS Pvt. Ltd. </b>is seeking a motivated and customer-oriented Customer Service Representative to join our team. The ideal candidate will handle customer interactions efficiently, address inquiries, and provide effective solutions.</p><p><b>KEY RESPONSIBLITIES:</b></p><p>-Respond promptly and professionally to client questions via phone, email, live chat, or other communication channels.<br/>-Build and maintain strong relationships with clients, ensuring their needs are understood and met.<br/>-Handle all client communications with a courteous, patient, and professional attitude. -Gather client feedback to help improve products, services, and overall client experience.</p><p><b>Salary: RS. 80,000.</b><br/><b>Timings: 5:00 PM till 2:00 AM.</b><br/><b>NIGHT SHIFT. </b></p><p>Job Type: Full-time</p><p>Pay: Up to Rs80,000.00 per month</p><p>Work Location: In person</p>

Client Support Executive

Explore 926+ Client service executive in Lahore this March. Find roles across top companies and apply now to boost your career.

926 client service executive jobs In Lahore

Client Service Executive - Employee Banking - Lahore

Client Service Executive - Employee Banking - Lahore

Project / Corporate Customer Executive

Client Acquisition Executive – SEO & Web Services (On-site)

Chat Support Executive

Customer Services Executive (Outbound)

Client Support Executive