sales executive

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

client success specialist

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

client service executive

Sharp Brains Ltd

Position: Service Delivery Executive for (Global Technical Staffing &amp; Client Projects)Role SummaryThe Service Delivery Executive is a hands-on, operational role responsible for the day-to-day execution of service delivery requirements. This role directly handles client inquiries, ensures the timely and accurate provision of technical professionals according to defined rates and SLAs, and supports the Service Delivery Manager in maintaining high client satisfaction.Responsibilities1. Handle Client Inquiries: Manage the complete lifecycle of a client inquiry, from initial requirement brief (received from the SDM/BD team) to the final placement of a technical professional.2. Technical Professional Matching: Efficiently source, screen, and vet technical professionals to find the best match based on required skills, experience, client rate card, and compliance with the negotiated SLA.3. Rate &amp; Contract Adherence: Ensure all professional submissions and placements strictly adhere to the pre-agreed client rates and contract terms, working closely with finance and legal teams.Operational Execution &amp; Compliance4. Documentation &amp; Tracking: Maintain accurate and up-to-date records of all client interactions, professional submissions, interview statuses, and placement record into company softwares.5. Quality Assurance: Conduct regular check-ins with placed professionals and clients during the initial phase of the engagement to proactively identify and resolve minor issues before they escalate.Required Expertise &amp; Qualifications<ul><li>2-3 years of experience in Technical Recruitment, Staffing, Plus in IT, Telecommunication, Engineering Industry.</li></ul>Required Expertise:<ul><li>Foundational understanding of common IT technologies, roles, and project methodologies and roles (e.g., Agile, Waterfall, Network Support Level1/Level2, Datacenter, Developers)</li><li>Proven ability to prioritize tasks and manage a high volume of client requirements simultaneously while meeting tight deadlines.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Service Delivery Executive (Global Client Managing Exp)

HRY Solutions

We are looking for a proactive and customer-focused Inbound Calling Executive to join our growing software development company. In this role, you will handle incoming calls from potential clients, understand their requirements, and guide them toward the right software solutions. If you have strong communication skills and an interest in the IT industry, this role is perfect for you.Key Responsibilities<ul><li>Handle incoming calls professionally and provide accurate information about our software services.</li><li>Understand customer requirements and recommend suitable solutions or services.</li><li>Document all client interactions, inquiries, and requirements in the CRM system.</li><li>Coordinate with the sales and technical teams for lead handover and follow-ups.</li><li>Provide basic product knowledge, pricing info, and service details over the phone.</li><li>Maintain high customer satisfaction through excellent communication and support.</li><li>Manage call flow, respond promptly, and ensure timely resolution of queries.</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

English Speaker Required

Assistsup

Office-Based CRM &amp; Client Support Executive &ndash; Bahria TownWe&rsquo;re hiring an energetic, English-fluent professional to join our office in Bahria Town Lahore. This role is all about taking care of our current clients &mdash; no cold calling or sales! Just smart, organized support to keep our systems and service running smoothly.What You&rsquo;ll Do:<ul><li>Manage and update our CRM system daily</li><li>Handle customer support tasks via calls, emails &amp; chat (English fluency is a must!)</li><li>Create and follow up on WOs (Work Orders) and POs (Purchase Orders)</li><li>Keep track of pending WOs and make sure they move forward</li><li>Handle paperwork and digital files related to client accounts</li><li>Update management and team on important client updates</li><li>Use tools like MS Office, Google Sheets, Docs, and Forms</li><li>Make sure nothing slips through the cracks!</li></ul>Work Schedule:<ul><li>6:00 PM to 3:00 AM (Pakistan Time)</li><li>Office-based role in Bahria Town</li><li>Weekend availability is a BIG plus &ndash; extra pay for weekend work!</li></ul>You&rsquo;re a Great Fit If You:<ul><li>Speak and write fluent English (you&rsquo;ll be talking to international clients)</li><li>Are detail-oriented and love keeping things organized</li><li>Know your way around MS Office and Google applications</li><li>Can keep calm and solve problems when things get a little messy</li><li>Are energetic, proactive, and love improving systems</li><li>Are punctual and reliable</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Extra pay for weekend availability</li><li>A stable job with room to grow</li><li>Training and full support from a friendly team</li><li>A professional but relaxed office environment</li></ul>Location:<ul><li>Office-based in Bahria Town, Lahore.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Office-Based CRM & Client Support Executive ( Bahria Town)

RA Empire

Job Description:We are hiring a professional Customer Care Executive to handle client queries, provide accurate project information, and ensure a smooth customer experience.Key Responsibilities:Respond to customer calls, messages, and queriesMaintain customer records &amp; follow-up schedulesGuide clients about company projectsCoordinate with sales and admin teamsRequirements:Strong communication &amp; interpersonal skillsProblem-solving mindsetProfessional and polite attitudeBasic computer knowledgeWhat We Offer:Competitive salaryFriendly and supportive environmentCareer development opportunitiesJob Type: Full-timeWork Location: In person

Customer Care Executive

H-Verse Group of Companies

<ul><li>Answering questions about products, services, policies, pricing, delivery, etc., via phone, email, live chat or social media.</li><li>Providing accurate, timely, and helpful information.</li><li>Listening to customer complaints, identifying the problem, proposing solutions, following up until the issue is resolved.</li><li>Escalating complex or unresolved issues to higher departments or management.</li><li>Processing orders, returns, exchanges, refunds as per company policies.</li><li>Tracking orders, deliveries, ensuring customer gets what was promised.</li><li>Maintaining accurate logs of customer interactions, transactions, complaints, etc. using CRM or ticketing systems.</li><li>Updating customer information, ensuring customer database is current.</li><li>Collecting feedback from customers (surveys, direct feedback) about satisfaction, product issues etc.</li><li>Suggesting improvements to products, services, processes based on feedback.</li><li>Working with other departments (sales, logistics, technical support, billing etc.) to address customer needs, fix issues.</li><li>Escalating internal issues that affect customers.</li><li>Following company guidelines, standard operating procedures (SOPs), service level agreements (SLAs).</li><li>Ensuring compliance with legal, regulatory, data privacy standards.</li><li>Achieving KPIs (response time, resolution time, customer satisfaction scores etc.).</li><li>Preparing reports for management on customer issues, service metrics, and trends.</li><li>Keeping updated with product/service features, company offerings, promotions etc., so as to provide correct information.</li><li>Suggesting additional products or upgrades if relevant, when interacting with customers.</li><li>Sometimes helping onboard new team members; sharing best practices; mentoring juniors.</li><li>Call daily visited clients of all showroom - Call delivery clients next day of delivery and after 2 weeks and then again after a month of delivery - Call delay in delivery ETA clients daily - Make general calls to all clients about experiences - call product complaints clients once complain is resolved</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Services Executive (Females)

The throne chasers smc pvt ltd

Job Title: Key Account Executive &ndash; Shipping &amp; Logistics (B2B Sales)Location: Lahore, PakistanCompany: TTC ShippingAbout Us: TTC Shipping is a leading logistics and shipping company specializing in bulk cargo, minerals, petrochemicals, and Gwadar-linked trade. We provide reliable, cost-efficient, and integrated shipping solutions across Pakistan and international trade routes.Role Overview: We are seeking a proactive and results-driven Key Account Executive to manage and grow strategic client relationships. This role focuses on acquiring high-value clients, nurturing existing accounts, and driving revenue growth through exceptional service and tailored shipping solutions.Key Responsibilities:<ul><li>Identify and acquire new high-value clients in bulk cargo, minerals, and industrial sectors.</li><li>Maintain and strengthen relationships with existing key accounts.</li><li>Coordinate closely with operations and logistics teams to ensure smooth shipment execution.</li><li>Upsell additional services such as insurance, expedited shipping, and land-port integration.</li><li>Monitor client satisfaction and resolve issues promptly.</li><li>Track sales pipeline and report performance metrics to Sales Manager.</li></ul>Requirements &amp; Skills:<ul><li>Proven experience in B2B sales within shipping, logistics, or supply chain industries.</li><li>Strong understanding of bulk cargo, minerals, or industrial shipping operations.</li><li>Excellent negotiation, communication, and relationship management skills.</li><li>Ability to identify opportunities and convert leads into long-term clients.</li><li>Familiarity with CRM tools, LinkedIn, and professional sales outreach techniques.</li><li>Self-motivated, proactive, and goal-oriented.</li></ul>KPIs &amp; Targets:<ul><li>Number of new accounts onboarded.</li><li>Revenue growth per key account.</li><li>Client retention and satisfaction.</li><li>Lead-to-deal conversion rate.</li></ul>Compensation:<ul><li>Competitive base salary.</li><li>Performance-based commission and bonus structure.</li></ul>How to Apply: Email your resume with the subject line: &ldquo;Key Account Executive &ndash; Application&rdquo; to careers@ttcshipping.comJob Types: Full-time, FresherPay: From Rs60,000.00 per monthWork Location: In person

Key Account Executive

Analytica-data

We are looking for a proactive and results-driven Account Executive to manage client relationships, understand their business needs, and ensure smooth delivery of services. The ideal candidate is confident, organized, and skilled at communication.Job Responsibilities<ul><li>Make 15&ndash;20 inbound/outbound sales calls per day.</li><li>Contact warm leads provided directly by the company no cold calling required.</li><li>Explain services, pricing, and shipment details to potential customers.</li><li>Convert assigned leads into successful bookings.</li><li>Maintain clear communication and follow-up with clients until deal closure.</li><li>Keep call records and update booking information in the system.</li><li>Deliver professional customer service that aligns with company standards.</li></ul>Requirements<ul><li>6 months to 1-year experience as a US or UK based sales executive.</li><li>Excellent communication skills (English preferred).</li><li>Ability to handle inbound/outbound calls professionally.</li><li>Strong persuasion and negotiation skills.</li><li>Basic understanding of sales or customer service (experience in brokerage preferred but not mandatory).</li><li>Positive attitude and willingness to learn.</li></ul>What We Offer<ul><li>Commission: Highly Attractive</li><li>No sales targets or pressure performance-based earnings</li><li>Commissions paid on each successful booking</li></ul>Work Environment<ul><li>Supportive team with growth opportunities.</li><li>Leads provided by the company &mdash; no external lead generation required.</li><li>Training will be provided.</li><li>Time: 7:30 PM &ndash; 4:30 AM</li></ul>Job Type: Full-timeWork Location: In person

Account Executive - US Time Zone

Explore 1466+ Client service executive in Lahore this December. Find roles across top companies and apply now to boost your career.