customer service representative Jobs in Rawalpindi

customer service representative

customer sales representative Jobs in Rawalpindi

customer sales representative

csr - customer service representative Jobs in Rawalpindi

csr - customer service representative

customer service representative (csr) Jobs in Rawalpindi

customer service representative (csr)

assistant manager qhse - warehouse Jobs in Rawalpindi

assistant manager qhse - warehouse

client service executive warehouse

DP World

<div>
 
 
 
 Job Title:
 
 
 
 
 Client Service Executive - Warehouse
 
 
 
 
 
 
 
 Job Location:
 
 
 
 
 Harraka, Chakbeli Road, Rawat, Rawalpindi
 
 
 
 
 
 
 
 Job Brief
 
 
 
 
 We are looking for a reliable and detail-oriented Client Service Executive - Warehouse for our newly formed joint venture DP World NLC Logistics. The role is responsible for accurately entering and maintaining data from source documents into designated systems, databases, and forms. It supports warehouse operations by ensuring all client-related and inventory-related data is properly captured and processed, enabling smooth order fulfilment, dispatch, and reporting.
 
 
 
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Accurately enter data from source documents into prescribed databases, systems, and forms.
 </li>
 <li>
 Review and verify data for errors or inconsistencies and make necessary corrections.
 </li>
 <li>
 Maintain and update records as needed.
 </li>
 <li>
 Perform regular backups to ensure data preservation.
 </li>
 <li>
 Compile, sort, and organize paperwork before entering data.
 </li>
 <li>
 Retrieve data from the database or electronic files as requested.
 </li>
 <li>
 Generate reports, store completed work in designated locations, and perform backups.
 </li>
 <li>
 Follow data integrity and security policies.
 </li>
 <li>
 Maintain digital and physical filing systems for all documentation as per company policy.
 </li>
 <li>
 Communicate with supervisors or managers about data discrepancies or issues.
 </li>
 <li>
 Maintain confidentiality of sensitive information.
 </li>
 <li>
 Verifying the receiving and shipment data and key Performance Indicators KPI&rsquo;s daily.
 </li>
 <li>
 Coordinate with warehouse staff to ensure data matches physical movement of goods.
 </li>
 <li>
 Conduct effective briefing of customer needs to operational staff
 </li>
 <li>
 Ensuring accurate flow of information.
 </li>
 <li>
 Analyze data concerning department operations and customer&rsquo;s requirements.
 </li>
 <li>
 100% internal/external audit compliance and standard policy/SOP requirements.
 </li>
 <li>
 100% compliance to all applicable HSE instructions/policies and business ethics requirements defined in the code of conduct
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Graduate in Business Administration, Logistics, or a related field.
 </li>
 <li>
 2-3 years of experience in similar role.
 </li>
 <li>
 High attention to detail and accuracy.
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Ability to multitask and work under pressure in a fast-paced environment
 </li>
 <li>
 Customer centricity
 </li>
 <li>
 Problem solving skills
 </li>
 <li>
 Team Player
 </li>
 <li>
 Planning &amp; Organizing
 </li>
 <li>
 Familiarity with inventory, shipping, and warehouse documentation is an advantage.
 </li>
 </ul>
 
 
</div>

Client Service Executive - Warehouse

<div>
 
 
 
 Job Title
 
 
 
 
 Assistant Manager - Warehouse Operations
 
 
 
 
 
 
 
 Job Location
 
 
 
 
 Harraka, Chakbeli Road, Rawat, Rawalpindi
 
 
 
 
 
 
 
 Job Brief
 
 
 
 
 We are looking for a reliable and detail-oriented
 
 Assistant Manager &ndash; Warehouse Operations
 
 for our newly formed joint venture DP World NLC Logistics. The position is responsible to supervise and manager the execution of daily warehouse activities while ensuring strict compliance with customer requirements service quality, safety standards, and warehouse SOPs.
 
 
 
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Supervise daily warehouse activities including inbound, storage, order fulfilment, dispatch, and returns in line with set standards.
 </li>
 <li>
 Ensure all operations are conducted in line with individual customer SOPs and service level agreements (SLAs).
 </li>
 <li>
 Support the planning and coordination of manpower, equipment, and space to ensure efficient operations across clients.
 </li>
 <li>
 Manage stock control: the self-assured receipt, storage, retrieval and timely delivery of goods; shipment loading &amp; transferring;
 </li>
 <li>
 Ensure accuracy in documentation and data entry into WMS.
 </li>
 <li>
 Ensure operations are conducted as per the standard operating procedure SOP&rsquo;s
 </li>
 <li>
 Act as an operational point of contact for multiple clients, addressing their day-to-day service and compliance-related queries.
 </li>
 <li>
 Collaborate with client representatives during operational reviews and audits.
 </li>
 <li>
 Employee roster management to ensure appropriate staff deputation.
 </li>
 <li>
 Managing third party staff and labor deputed in the warehouse.
 </li>
 <li>
 Identify training needs for all operational staff and arrange trainings.
 </li>
 <li>
 Provide coaching, training and feedback to team members and identify performance opportunities.
 </li>
 <li>
 Prepare periodic reports of monthly scorecards and KPI&rsquo;s for management review
 </li>
 <li>
 Maintain appropriate appearance/cleanliness in all locations (GMP compliance).
 </li>
 <li>
 Ensure proper hygiene and sanitization in warehouse.
 </li>
 <li>
 Ensure safe workplace and working environment for all operational staff.
 </li>
 <li>
 Ensure employee participate in creating safe work environment.
 </li>
 <li>
 Ensure compliance of all applicable QHSE requirements is met.
 </li>
 <li>
 Meeting all QHSE KPI&rsquo;s.
 </li>
 <li>
 Shifts management and sanction leaves.
 </li>
 </ul>
 
 
 
 
 
 
 Job Specification
 
 
 
 <ul>
 <li>
 Graduate in Logistics, Supply Chain, or related discipline
 </li>
 <li>
 4-5 years of relevant experience
 </li>
 </ul>
 
 
 
 
 
 
 Skills / Competencies
 
 
 
 <ul>
 <li>
 Strong understanding of warehouse SOPs, inventory processes, and compliance protocols.
 </li>
 <li>
 Demonstrate confidence and influence in leading team to achieve productivity goals.
 </li>
 <li>
 Ability to provide training and development.
 </li>
 <li>
 Provides excellent role model, peer leadership and positive influence to fellow team members.
 </li>
 <li>
 Positive team-player attitude.
 </li>
 <li>
 Possess exceptional work ethic, energy and drive.
 </li>
 <li>
 Knowledge of WMS and MS Office.
 </li>
 <li>
 Planning &amp; Organizing
 </li>
 </ul>
</div>

Assistant Warehouse Manager

Home Factree

Role OverviewWe are seeking a proactive and detail-oriented Delivery Incharge to manage furniture delivery schedules, coordinate logistics, and ensure top-notch product quality. This role involves working closely with the production team, warehouse, and delivery staff to guarantee that our furniture reaches clients safely, on time, and without defects.Key Responsibilities<ul><li>Plan, coordinate, and manage furniture deliveries to clients.</li><li>Inspect furniture for quality assurance before dispatch.</li><li>Work with the production and warehouse teams to ensure timely order readiness.</li><li>Handle client updates regarding delivery timelines and resolve any operational issues.</li><li>Maintain records of deliveries, damages, and replacements.</li><li>Collaborate with logistics partners and in-house drivers for smooth transportation.</li><li>Conduct quality checks to ensure furniture meets brand standards.</li><li>Assist in optimizing operational processes to improve efficiency and client satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred.</li><li>1&ndash;3 years of experience in furniture operations, logistics, or quality assurance.</li><li>Strong understanding of furniture handling, packaging, and delivery processes.</li><li>Good communication and problem-solving skills.</li><li>Ability to supervise field staff and coordinate between teams.</li><li>Must be organized, detail-oriented, and client-focused.</li></ul>What We OfferBasic Salary: PKR 30,000Performance Bonus: Up to PKR 20,000Opportunity to work with a leading furniture brand.Professional growth and hands-on operational experience.Supportive team environment with long-term career prospects.Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

Delivery Incharge

<div>
 
 
 
 Job Title:
 
 
 
 
 Team Lead - Warehouse
 
 
 
 
 
 
 
 Job Location
 
 
 
 
 Harraka, Chakbeli Road, Rawat, Rawalpindi
 
 
 
 
 
 
 
 Job Brief
 
 
 
 
 We are looking for a reliable and detail-oriented Warehouse Team Leader for our newly formed joint venture DP World NLC Logistics. The role is responsible for overseeing day-to-day operations of the warehouse, ensuring the operations are carried out in an accurate and efficient manner. This position involves supervising the operations team and contractual labour to meet operational and customer service standards while maintaining safety, efficiency, and inventory accuracy.
 
 
 
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Lead and coordinate daily activities of warehouse staff including warehouse officers, inventory officers, forklift/MHE operators, and contract labor.
 </li>
 <li>
 Allocate tasks and monitor work progress to ensure timely and accurate order fulfillment.
 </li>
 <li>
 Ensure proper staffing and efficient use of manpower and equipment during each shift.
 </li>
 <li>
 Monitor and improve facility Safety / Security / Environmental / Quality standards through SOPs and inspections.
 </li>
 <li>
 Maintain appropriate appearance/cleanliness in all locations (GMP compliance).
 </li>
 <li>
 Ensures operations are conducted as per the Standard Operation Procedure SOP&rsquo;s.
 </li>
 <li>
 Coordinate with inventory officers to ensure real-time inventory accuracy and proper stock rotation.
 </li>
 <li>
 Support in conducting cycle counts, stock takes, and resolving inventory discrepancies.
 </li>
 <li>
 Escalate operational issues and provide regular updates to the AM Operations/ Warehouse Manager.
 </li>
 <li>
 Identify training needs for all ware-housemen and arrange trainings in liaison with relevant stakeholders.
 </li>
 <li>
 Promote a culture of teamwork, accountability, and continuous improvement.
 </li>
 <li>
 Ensure proper hygiene and sanitization in warehouse.
 </li>
 <li>
 Ensure adherence to QHSE policies / procedure
 </li>
 <li>
 Report any incident or accident occurred in the warehouse to relevant stakeholders.
 </li>
 <li>
 Provide assistance in accident investigation process.
 </li>
 </ul>
 
 
 
 
 
 
 Job Specification
 
 
 
 <ul>
 <li>
 Graduate in Logistics, Supply Chain, or a related field.
 </li>
 <li>
 2-3 years of experience in similar role.
 </li>
 </ul>
 
 
 
 
 
 
 Skills / Competencies
 
 
 
 <ul>
 <li>
 Problem solving
 </li>
 <li>
 Interpersonal &amp; Communication
 </li>
 <li>
 Planning &amp; Organizing
 </li>
 <li>
 Positive team-player attitude
 </li>
 <li>
 Possesses exceptional work ethic, energy, and drive
 </li>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Ability to work in a fast-paced, physically active warehouse environment.
 </li>
 <li>
 Sound knowledge of warehouse procedures, inventory control, and material handling
 </li>
 </ul>
 
 
</div>

Warehouse Team Lead

Raast Solutions

<div>
 
 
 Company Overview:
 
 
 
 Raast Solutions is a growing company providing professional services in&nbsp;
 
 AUSTRALIA
 
 . With a strong focus on quality, accuracy, and client satisfaction, we deliver tailored solutions that help businesses achieve efficiency and growth.
 
 
 Our team is built on dedication, innovation, and integrity. At Raast Solutions, we value long-term relationships with both our clients and our employees. We provide a collaborative and supportive work environment where individuals can grow their skills, take ownership of their roles, and contribute to meaningful projects.
 
 
 Joining Raast Solutions means being part of a forward-thinking company that values talent, hard work, and continuous improvement.
 
 
 
 
 
 
 JOB: Sales Account Manager / Sales Account Executive
 
 
 
 
 Role Description:
 
 
 
 As a Sales Account Executive at Raast Solutions, you will be responsible for managing client relationships, understanding their needs, and ensuring they receive the best level of service. Along with maintaining existing accounts, you will actively prospect for new business opportunities through cold calls, emails, and virtual meetings (Zoom).
 
 
 This role is ideal for someone who is proactive, target-driven, not shy to camera, extrovert and confident in client communication as well as business development.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Build and maintain strong, long-term relationships with clients.
 </li>
 <li>
 Serve as the main point of contact for client inquiries and communication.
 </li>
 <li>
 Prospect and generate new business opportunities through cold calls, emails, and follow-ups.
 </li>
 <li>
 Schedule and conduct Zoom meetings with clients and prospects to discuss services.
 </li>
 <li>
 Understand client requirements and tailor-made service options.
 </li>
 <li>
 Maintain accurate records of leads, prospects, and client interactions.
 </li>
 <li>
 Support the sales process by assisting with proposals, quotations, and coordination.
 </li>
 <li>
 Identify opportunities to strengthen client relationships and contribute to business growth.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills, with a confident phone, email, and Zoom manner.
 </li>
 <li>
 Ability to prospect and generate leads independently.
 </li>
 <li>
 Excellent organizational and time-management abilities.
 </li>
 <li>
 Proficiency in MS Office (Excel, Word, Outlook) and Zoom.
 </li>
 <li>
 Both Male and Females are encouraged to apply.
 </li>
 <li>
 Must be able to work from the office during the shift 3:00 AM &ndash; 12:00 Noon (PKST).
 </li>
 <li>
 Confident personality and well-dressed.
 </li>
 <li>
 Minimum of 2 years of experience.
 </li>
 </ul>
 
 
 
 
 
 Compensation &amp; Benefits:
 
 
 <ul>
 <li>
 Salary starting from 100k + performance bonuses
 </li>
 <li>
 Grocery Vouchers.
 </li>
 <li>
 Professional growth opportunities in a fast-growing company.
 </li>
 <li>
 Supportive and collaborative work environment.
 </li>
 <li>
 Job Timing: 03 AM &ndash; 12 PM PKST (Afternoon)
 </li>
 </ul>
 
 
 
 
 
 Submit your CV:
 
 
 <ul>
 <li>
 Email: Hr@raastsolutions.com
 </li>
 <li>
 WhatsApp: +92 319 5095689
 </li>
 <li>
 Job Type: Full-time
 </li>
 <li>
 Pay: From Rs100,000.00 per month
 </li>
 <li>
 Work Location: In person
 </li>
 </ul>
 
 
 
</div>

Sales Account Executive

MaxRemind

Job Description: We are seeking a motivated and dynamic CRM Executive to join our team in the night shift. The ideal candidate should possess strong communication skills, prior call center exposure, and the ability to effectively handle US clients. Fresh graduates with up to 6 months of relevant experience are encouraged to apply.Key Responsibilities:<ul><li>Communicate and coordinate with US-based clients via calls and emails.</li><li>Manage customer inquiries, concern, and provide appropriate solutions.</li><li>Maintain accurate records of client interactions in CRM systems.</li><li>Support customer service operations (CSR) with efficiency and professionalism.</li><li>Assist in medical billing processes and maintain client data.</li><li>Generate and analyze reports using MS Excel for tracking performance and client management.</li></ul>Requirements:<ul><li>Excellent communication and interpersonal skills.</li><li>Knowledge of customer service operations and medical billing will be an advantage.</li><li>Proficiency in MS Excel and CRM tools.</li><li>Willingness to work in US night shift (6 PM &ndash; 3 AM).</li><li>Fresh to 6 months of experience (Call Center/CSR/Medical Billing preferred).</li><li>Bachelor&rsquo;s degree (mandatory).</li></ul>Job Type: Full-Time (Night Shift)Timings: 6:00 PM &ndash; 3:00 AMLocation: Old Airport Road, Fazal Town phase 2, RawalpindiJob Type: Full-timeWork Location: In person

CRM Executive

Vantage Soft Private Limited

About the Company:We are a service-oriented business providing project-based solutions to various clients. Our work environment values professionalism, quick thinking, and effective communication. We are looking for a sharp, detail-oriented, and responsible Administrative Executive to manage email communications, support administrative tasks, and interact with clients and third parties in a formal, structured environment.Key Responsibilities:<ul><li>Email Communication Management:</li><li>Read, understand, and professionally respond to client and third-party emails.</li><li>Accurately address queries regarding services, clients, and project updates.</li><li>Escalate important issues to relevant team members promptly.</li><li>Client &amp; Third-Party Interaction:</li><li>Handle incoming calls and provide professional responses.</li><li>Respond to inquiries from clients, vendors, and service partners regarding ongoing work.</li><li>Maintain a courteous and confident tone in all verbal and written interactions.</li><li>Documentation &amp; Summarization:</li><li>Read and summarize complex English documents (100+ pages where needed).</li><li>Draft formal correspondence, letters, and internal reports.</li><li>Administrative Support:</li><li>Assist with daily office operations and project-related tasks.</li><li>Organize digital and physical files, manage documentation, and track deadlines.</li><li>Maintain proper record-keeping and confidentiality.</li><li>MS Office and Excel Proficiency:</li><li>Create and manage spreadsheets for project data and internal reporting.</li><li>Use MS Word for document preparation and MS Outlook for emails and scheduling.</li><li>Web Research and Browsing:</li><li>Conduct targeted internet research and present relevant findings.</li><li>Stay informed on industry topics and support the team with timely information.</li><li>Task &amp; Time Management:</li><li>Balance multiple tasks while maintaining high attention to detail.</li><li>Meet deadlines without compromising quality.</li><li>Professionalism &amp; Confidentiality:</li><li>Handle sensitive information with discretion.</li><li>Represent the company in a polite, professional manner in all settings.</li></ul>Required Skills &amp; Qualifications:<ul><li>Minimum 16 years of education (e.g., BA (Hons), BBA, BS, MA, MBA or equivalent from a recognized institution).</li><li>Excellent English communication skills &ndash; written, verbal, and comprehension.</li><li>High IQ, fast learning ability, and problem-solving mindset.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook).</li><li>Comfortable reading and summarizing detailed English documents.</li><li>Skilled in internet research and web-based tools.</li><li>Organized, proactive, and responsible.</li></ul>Preferred (Not Mandatory):<ul><li>Prior experience in an administrative, executive support, or client communication role.</li><li>Familiarity with CRM tools or project tracking software.</li></ul>Important Application Instructions &ndash; Please Read Carefully:To confirm that you have read the job post in full, include the phrase &ldquo;I Confirm, I have read the full post&rdquo; at the beginning of your message, email or cover letter. Applications without this phrase will not be considered. This helps us identify candidates who pay attention to detail.How to Apply:Send your updated CV and a brief cover letter to admin@vantage-soft.com, highlighting your relevant skills and explaining why you are a good fit for this role.Location: NASTP, Old Airport, Chalala Scheme 3, RawalpindiJob Type: Full-timePay: Up to Rs70,000.00 per monthWork Location: In person

Administrative Executive

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