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client service manager, trade operations & service Jobs in Manama

client service manager, trade operations & service

client service manager trade operations service

Standard Chartered

<div>
 
 Job Summary
 
 
 
 As Client Service Manager for Trade Operations &amp; Service at Standard Chartered, you will be pivotal in delivering outstanding client service and expert advice to our Corporate Institutional Banking and Commercial Banking clients. Your role encompasses managing transactional inquiries, resolving complaints, and addressing service-related issues swiftly and efficiently within the trade operations realm. This position involves close collaboration with diverse internal teams and engagement with clients to ensure seamless transactional experiences while fostering trust and satisfaction.
 
 
 In this dynamic role, you will receive assignments from the Head of Trade Operations and Service, where your contributions will include handling trade transactions, responding to risk-related queries, and driving process improvement initiatives. Your ability to balance meticulous operational tasks with proactive client engagement will be key to enhancing service quality and operational resilience.
 
 
 This role requires a solutions-oriented mindset and a commitment to maintaining high service standards within a regulated banking environment.
 
 
 Your work will significantly impact client relationships and operational excellence, supporting Standard Chartered's mission to be a trusted partner for our clients.
 
 
 
 Key Responsibilities
 
 
 
 The Client Service Manager role includes the following primary responsibilities:
 
 
 <ul>
 <li>
 Act as the main point of contact for clients and internal staff regarding advice, inquiries, complaints, and various service issues related to trade operations, ensuring swift and professional responses.
 </li>
 <li>
 Consistently deliver client service that meets or exceeds established service level agreements, maintaining high standards of accuracy and responsiveness.
 </li>
 <li>
 Collaborate closely with Relationship Managers, Product Sales, Operations, and other stakeholders to collaboratively resolve client issues and identify opportunities to enhance the overall client experience.
 </li>
 <li>
 Manage complex transactional errors and discrepancies by liaising effectively with clients and internal teams to ensure timely and satisfactory resolution.
 </li>
 <li>
 Lead the service recovery process by accurately logging complaints, investigating root causes, and implementing corrective actions to restore client confidence.
 </li>
 <li>
 Engage with clients proactively to assess service performance, gather feedback, and develop continuous improvement plans to elevate service delivery standards.
 </li>
 <li>
 Establish and maintain trusted partnerships with clients through regular communication and operational support at the transaction level.
 </li>
 <li>
 Identify, escalate, and mitigate any risks, compliance concerns, or conduct issues in a timely and collaborative manner to uphold the integrity of trade operations.
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 Ideal candidates will possess a comprehensive set of skills and experiences, including:
 
 
 <ul>
 <li>
 A detail-oriented approach, demonstrating ownership across the end-to-end service delivery lifecycle within trade operations.
 </li>
 <li>
 Strong teamwork abilities, with a collaborative mindset that values effective relationship-building with peers, clients, and business partners.
 </li>
 <li>
 Exceptional communication skills encompassing verbal, written, and interpersonal abilities, enabling effective influence and negotiation with diverse stakeholders.
 </li>
 <li>
 Proven track record of managing direct client interactions with confidence and professionalism, delivering client-centric solutions in complex environments.
 </li>
 <li>
 A positive attitude coupled with excellent interpersonal skills, fostering constructive dialogue and mutual respect.
 </li>
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 Highly developed analytical and problem-solving skills, allowing for the timely identification of operational issues and implementation of solutions.
 </li>
 <li>
 Effective time management talents to balance multiple priorities and meet demanding deadlines in a fast-paced setting.
 </li>
 <li>
 Proficiency in English is essential, underscoring the ability to communicate clearly and concisely within an international banking environment.
 
 
 </li>
 </ul>
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
 <li>
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
 <li>
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
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 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
 <li>
 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
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 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
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 Flexible working options based around home and office locations, with flexible working patterns.
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 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 </li>
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 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 </li>
 <li>
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Client Service Manager, Trade Operations & Service

THE PALAVRA RESORT W.L.L

<ul><li>Develop and maintain relationships with existing and prospective clients in the hospitality sector.</li><li>Identify new business opportunities to increase revenue and market share.</li><li>Promote company services and offerings to clients through presentations, proposals, and networking.</li><li>Meet and exceed monthly and quarterly sales targets. Coordinate with the operations and reservations team to ensure client satisfaction and smooth service delivery.</li><li>Maintain an updated database of clients and sales activities.</li><li>Represent the company at trade shows, events, and networking functions as required.</li><li>Prepare and present regular sales reports to the management team.</li></ul>Job Type: Full-timeLanguage:<ul><li>Arabic (Preferred)</li></ul>

SALES EXECUTIVE

Hanaali Group

Job SummaryWe are seeking a dynamic and results-driven Sales Executive to grow our B2B client base by selling our high-quality baked goods and coffee beans to caf&eacute;s, restaurants, hotels, catering companies, and food retailers. This role requires strong knowledge of the local F&amp;B market, excellent sales skills, and the ability to build and maintain long-term business relationships.About UsWe are a growing food and beverage group with a portfolio of caf&eacute; and bakery brands, offering fresh baked goods and classic and specialty coffee beans. Our products are crafted with consistency and quality in mind, supporting businesses across the hospitality and food service industry.Key Responsibilities<ul><li>Identify and engage with caf&eacute;s, hotels, restaurants, and food service businesses to sell our coffee beans and baked goods.</li><li>Develop and implement effective sales strategies to expand the client base and meet sales targets.</li><li>Present and promote a curated range of products including pastries, cookies, cakes, and classic/specialty coffee beans to potential clients.</li><li>Negotiate pricing, contracts, and delivery schedules tailored to each business&rsquo;s needs.</li><li>Build and maintain strong, long-term client relationships to ensure repeat business and satisfaction.</li><li>Collaborate with internal teams (production, logistics, marketing) to ensure timely and efficient service delivery.</li><li>Stay updated on industry trends, competitor activities, and emerging opportunities in the local market.</li><li>Participate in trade shows, client tastings, and promotional events to generate new leads and awareness.</li><li>Maintain accurate sales records and client data using a CRM system or other tracking tools.</li></ul>Requirements<ul><li>Proven experience in B2B sales, ideally in the food &amp; beverage, bakery, or coffee industry.</li><li>Strong knowledge of the local F&amp;B market with an existing network or ability to build one quickly.</li><li>Familiarity with baked goods and coffee products, including customer expectations in hospitality settings.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Self-driven, target-oriented, and able to work independently and on the go.</li><li>Comfortable with client visits and occasional travel for business development.</li><li>Experience with CRM tools or sales tracking systems.</li></ul>Preferred Qualifications<ul><li>Prior experience selling to restaurants, hotels, caf&eacute;s, or retail buyers.</li><li>Background in bakery distribution, roastery sales, or food service supply.</li><li>Certification or exposure to coffee brewing, barista skills, or bakery product handling is a plus.</li><li>Experience managing bulk orders, delivery coordination, and contract negotiation.</li></ul>Job Type: Full-time

B2B Sales - F&B

ALUMAR 

Job Title: Sales DesignerJob Summary: We are seeking a motivated and creative Sales Designer to join our team. The Sales Designer will be responsible for combining design expertise with sales skills to understand client needs, create tailored design solutions, and drive revenue growth. The role requires strong interpersonal skills, product knowledge, and the ability to transform customer requirements into functional, aesthetic, and cost-effective designs.Key Responsibilities:<ul><li>Meet with clients to understand their requirements, preferences, budget, and timeline.</li><li>Provide expert advice on design solutions, product selections, and layout options.</li><li>Prepare and present design proposals, sketches, 2D/3D layouts, or visual presentations.</li><li>Convert client needs into customized solutions that align with company offerings.</li><li>Generate quotations, sales proposals, and cost estimates.</li><li>Negotiate sales terms and close deals to achieve or exceed sales targets.</li><li>Coordinate with internal teams (design, production, installation, logistics) to ensure smooth project execution.</li><li>Stay up to date with industry trends, materials, and new products.</li><li>Maintain strong client relationships and provide after-sales support.</li><li>Attend exhibitions, trade shows, and networking events to promote the company.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Interior Design, Architecture, Business, or related field (preferred).</li><li>Proven experience in sales, design, or a similar role (experience in wardrobes, kitchens, etc. is an advantage).</li><li>Strong knowledge of design software (AutoCAD, SketchUp, 3D Max, or similar).</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Creative mindset with a strong eye for detail and design aesthetics.</li><li>Ability to manage multiple projects and deadlines.</li><li>Strong customer service orientation and relationship-building skills.</li></ul>Work Conditions:<ul><li>Full-time position with occasional evening/weekend work depending on client needs.</li><li>Mix of office, showroom, and on-site client visits.</li></ul>Job Type: Full-timeExperience:<ul><li>sales design: 5 years (Required)</li></ul>

SALES DESIGNER

Propel Consult

The Nightlife Floor Manager will be responsible for overseeing the operations of the club floor, ensuring exceptional service, smooth guest flow, and a vibrant nightlife atmosphere that aligns with Royal Saray Resort&rsquo;s luxury standards. The ideal candidate must be an Arabic speaker with proven experience in managing nightlife venues, fine dining restaurants, or luxury clubs within a 5-star hotel or resort environment.Key Responsibilities<ul><li>Supervise all nightly club floor operations, ensuring efficiency and consistency in service.</li><li>Lead, train, and motivate staff to provide attentive, world-class service to all guests.</li><li>Oversee VIP and high-profile guest experiences, ensuring personalized service and discretion.</li><li>Maintain guest satisfaction by handling complaints, resolving issues, and exceeding expectations.</li><li>Collaborate with the entertainment team, bartenders, and service staff to ensure smooth event execution.</li><li>Monitor staff performance, scheduling, and grooming standards.</li><li>Ensure compliance with health, safety, and hygiene regulations at all times.</li><li>Support marketing and promotions by enhancing guest engagement and atmosphere.</li><li>Work closely with the Club General Manager to achieve revenue and service excellence targets.</li></ul>Requirements &amp; Qualifications<ul><li>Proven experience as a Floor Manager, Nightlife Manager, or similar role in a luxury club, upscale lounge, or 5-star hotel (mandatory).</li><li>Fluent in Arabic and English (spoken and written).</li><li>Strong leadership and people management skills.</li><li>Excellent guest service and problem-solving abilities.</li><li>High level of professionalism, confidence, and presence on the floor.</li><li>Ability to thrive in a fast-paced, high-energy nightlife environment.</li><li>Flexibility to work late nights, weekends, and holidays.</li></ul>What We Offer<ul><li>Attractive salary package.</li><li>Accommodation and transportation provided.</li><li>Duty meals.</li><li>Medical insurance coverage.</li><li>Opportunities for career development within Royal Saray Resort.</li></ul>Job Types: Full-time, PermanentPay: BD600.000 - BD1,000.000 per month

Nightlife Floor Manager

Zain Bahrain

<div>
 
 About The Role
 
 
 
 <ul>
 <li>
 Achieves maximum sales profitability, growth and account penetration within a market segment by effectively selling the company products.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 <ul>
 <li>
 Establishes, develops and maintains business relationships with current customers and prospective customers to generate new business for the organization&rsquo;s products.
 </li>
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 Makes telephone calls and in-person visits and presentations to existing and prospective customers.
 </li>
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 Identify leads, manage prospects and acquire new business.
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 Determines customer needs and propose appropriate service needs.
 </li>
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 Meets or exceed the new business sales goals.
 </li>
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 Completes required Customer Service Agreements, reports and other paperwork in a timely manner and in accordance with Company policy.
 </li>
 <li>
 Develops and maintain an awareness of market behavior and competitive trends and respond accordingly.
 </li>
 <li>
 Regularly meet with Consumer Sales Manager to review weekly sales activities, progress on goals, and status of prospective customers
 </li>
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 Develops clear and effective written proposals/quotations for current and prospective customers.
 </li>
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 Expedites the resolution of customer problems and complaints.
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 Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
 </li>
 <li>
 Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
 </li>
 <li>
 Participates in trade shows and conventions.
 </li>
 <li>
 Performs any other related tasks as assigned or needed.
 
 
 </li>
 </ul>
 
 Qualifications And Experience
 
 
 
 <ul>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Valid Bahrain Driving License + owns a car.
 </li>
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 Available to join with a 1-month notice period or less.
 </li>
 <li>
 Proficiency in English, Hindi, and Malayalam (Arabic is a plus).
 </li>
 <li>
 Knowledge in MS Office.
 
 
 </li>
 </ul>
 Core Competencies
 
 
 <ul>
 <li>
 Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.
 </li>
 <li>
 Identify customer&rsquo;s requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction
 </li>
 <li>
 Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties
 </li>
 <li>
 Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.
 
 
 </li>
 </ul>
 Functional Competencies
 
 
 <ul>
 <li>
 Customer Focus.
 </li>
 <li>
 Selling skills.
 </li>
 <li>
 Products and Services knowledge.
 </li>
 <li>
 Relationship Management.
 </li>
 <li>
 Negotiation skills.
 
 
 </li>
 </ul>
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 </ul>
</div>

ZAIN1714 - Outdoor Sales - Business to Customer (B2C)

Explore 526+ Client service manager trade operations service in Manama this September. Find roles across top companies and apply now to boost your career.

526 client service manager trade operations service jobs IN Manama

Client Service Manager, Trade Operations & Service

SALES EXECUTIVE

B2B Sales - F&B

SALES DESIGNER

Nightlife Floor Manager

ZAIN1714 - Outdoor Sales - Business to Customer (B2C)

ZAIN1714 - Outdoor Sales - Business to Customer (B2C)