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client service officer

Beno Technologies FZ L.L.C.

<p>Join to apply for the <strong>Client Service Officer / Hostess</strong> role at <strong>BENO - Luxury At Your Service</strong></p><p>Join to apply for the <strong>Client Service Officer / Hostess</strong> role at <strong>BENO - Luxury At Your Service</strong></p><p><strong>Job Description:<br></strong>As a Client Relations Officer / Hostess, you will be the face of our company, responsible for creating a positive first impression. Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional. You will also be responsible for maintaining a welcoming and organized environment.<br><br><strong>Key Responsibilities:</strong><ul><li>Greet and welcome clients with a friendly and professional demeanor.</li><li>Assist clients by answering inquiries and guiding them through our services/products.</li><li>Manage bookings efficiently.</li><li>Build and maintain positive relationships with clients to enhance customer loyalty.</li><li>Handle client feedback and complaints gracefully, ensuring prompt resolution.</li><li>Collaborate with team members to ensure smooth operations and high service standards.</li></ul><strong>Requirements:</strong><ul><li>Previous experience as a hostess, client relations officer, or in a customer-facing role is preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and a positive attitude.</li><li>Strong problem-solving skills and the ability to remain calm under pressure.</li><li>Flexibility to work in shifts, including weekends and holidays.</li><li>English language is a must, additional languages is an advantage.</li></ul><strong>What We Offer:</strong><ul><li>Competitive salary and benefits package.</li><li>A dynamic and supportive work environment.</li><li>Opportunities for growth and career development.</li></ul></p></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Sales, General Business, and Education</li><li> Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing</li></ul><p>Referrals increase your chances of interviewing at BENO - Luxury At Your Service by 2x</p> Sign in to set job alerts for "Client Services Officer" roles. Customer Service Associate Retail Marks & Spencer UAE Customer Service Associate Retail Marks & Spencer Customer Service Associate Retail Marks & Spencer Customer Care Officer - HNI Escalations & Service Excellence Customer Service Specialist Retail Marks & Spencer Guest Experience Expert - Four Points by Sheraton Bur Dubai Executive Assistant - Jumeirah Group & Corporate <p>Dubai, Dubai, United Arab Emirates 11 hours ago</p><p>Dubai, Dubai, United Arab Emirates 5 minutes ago</p><p>Dubai, Dubai, United Arab Emirates 11 hours ago</p><p>We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.</p>

Client Service Officer / Hostess

Beno

<p><u>Job Description :</u> As a Client Relations Officer / Hostess, you will be the face of our company, responsible for creating a positive first impression.</p><p>Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional.</p><p>You will also be responsible for maintaining a welcoming and organized environment.</p><p>Key Responsibilities : Greet and welcome clients with a friendly and professional demeanor.</p><p>Assist clients by answering inquiries and guiding them through our services / products.</p><p><b>Manage bookings efficiently.</b></p><p>Build and maintain positive relationships with clients to enhance customer loyalty.</p><p>Handle client feedback and complaints gracefully, ensuring prompt resolution.</p><p>Collaborate with team members to ensure smooth operations and high service standards.</p><p><u>Requirements :</u> Previous experience as a hostess, client relations officer, or in a customer-facing role is preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Professional appearance and a positive attitude.</p><p>Strong problem-solving skills and the ability to remain calm under pressure.</p><p>Flexibility to work in shifts, including weekends and holidays.</p><p>English language is a must, additional languages is an advantage.</p><p><u>What We Offer :</u> Competitive salary and benefits package.</p><p>A dynamic and supportive work environment.</p><p>Opportunities for growth and career development.</p>

Mercury

<p>Role Description</p><p>This is a full-time on-site role located in Dubai for a Customer Service Officer. The Customer Service Officer will handle day-to-day customer interactions, ensuring high levels of customer satisfaction, support, and service. Duties include responding to customer inquiries, addressing concerns, managing customer accounts, and enhancing the overall customer experience.</p><p>Qualifications</p><p>Excellent interpersonal skills Strong background in customer satisfaction and customer experience Experience in customer support and customer service roles Ability to maintain a high level of professionalism and customer service Exceptional communication skills, both written and verbal Proficiency in using customer service software and tools Ability to work in a multicultural environment Bachelor's degree in a related field such as Business Administration, Communications, or Customer Service Management</p><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p>

Customer Service Representative

XM Radio

<div><div><div><b>Hindi-Speaking Customer Experience Officer</b></div><div></div><div><b><br>
The Role:<br>
</b></div><div></div><br>
<div>We are looking for passionate and self-motivated professionals to join our Customer Experience team.</div></div>
<div><div><h3 class="jobSectionHeader"><b>The main responsibilities of the position include:</b></h3><ul><li><ul><li>
Deal with clients&rsquo; inquiries via live chat, email and telephone</li><li>
Perform personal clientele analysis and take actions as required</li><li>
Handle client inquiries appropriately and ensure that high level service is provided</li><li>
Promote available products and services to clients</li><li>
Develop and maintain excellent relationships with prospective and existing clients</li><li>
Cooperate effectively with other departments as required</li><li>
Contribute to team effort by achieving targeted results</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Main requirements:</b></h3><ul><li><ul><li>
Degree in a business-related field</li><li>
Client handling experience in the financial services sector is a definite plus</li><li>
Fluent Hindi speaker with excellent oral and written skills in English</li><li>
Ability to multitask and maintain a high-level of organization</li><li>
Outstanding communication and interpersonal skills</li><li>
Excellent computer literacy</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Benefit from:</b></h3><ul><li><ul><li>
Attractive remuneration package</li><li>
Intellectually stimulating work environment</li><li>
Continuous personal development and international training opportunities</li></ul></li></ul></div></div><br>
<div></div>
<div><div><h3 class="jobSectionHeader"><b>
The Hiring Experience: What Awaits You</b></h3><ul><li><ul><li>
Let&rsquo;s Connect &ndash; Intro Chat with Talent Acquisition
</li><li>Deep Dive &ndash; First Interview with Your Future Team</li><li>
Speak Your Strength &ndash; Language Proficiency Check</li><li>
Show Your Skills &ndash; Live Technical Session</li></ul></li></ul></div></div>
<div><div><b>All applications will be treated with strict confidentiality!</b></div></div><br>
<div></div>
<div><div>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Hindi-Speaking Customer Experience Officer

Deutsche Bank AG

<p><strong>Your key responsibilities:</strong></p>
<p><em>Client Service</em></p>
<ul>
<li>Handle and respond to RM requests and client queries related but not restricted to account documentation, account balances, account maintenance activity, statement information, security transfers, security information, general product and/or service information.</li>
<li>Receive and confirm client instructions related to remittances, account maintenance etc. and liaising with the respective booking center within acceptable timelines.</li>
<li>When required, attend client meetings along with RM to provide support to meet client requirements.</li>
<li>Taking and executing clients  orders (money market, capital market transactions).</li>
<li>Diligent follow up with clients to execute term sheets and other account/trade related documents.</li>
</ul>
<p><em>Operations and Administrative</em></p>
<ul>
<li>Assist RM in new account opening process  preparation of comprehensive account opening pack for submission to onboarding team post client signature. Possess good knowledge for review and preparation of client signed quality packs including Booking Centre and DIFC documents to be submitted to local Onboarding team for New Account opening.</li>
<li>Assist RM in liaising with the Booking Centre iCAT/AFC/DIFC OBS/KYC Review Team/DIFC AFC for follow up/provide additional information/documentation if requested.</li>
<li>Seek relevant approvals and ensure process followed whilst arranging any Video conference meetings/calls.</li>
<li>Follow up on any Booking Centre/DIFC document deficiencies promptly to help RMs achieve their Key Risk Indicators (KRIs).</li>
<li>Execution of periodic fee run to ensure RMs are informed of any insufficient balances.</li>
<li>Ensure timely assistance in input of call reports (provided by RM) in system and proper record retention of call reports in Group shared folders (protected at all times) wherever applicable.</li>
<li>Ensure RMs and IAs are aware of any Corporate Actions and follow up through to completion.</li>
<li>Providing assistance in managing loan covenants and processing periodic rolling of all Structured Loans, Lombard Loans and Time Deposits.</li>
<li>Develop good understanding of the governing regulatory framework and upholding relevant policies/procedures to mitigate risks; ensuring that the Bank is protected.</li>
<li>Remain current and thorough on operational processes, services and firm s systems/applications.</li>
<li>Liaise with RM/IA to ensure voice logs are completed, seek approvals as required for reporting purposes.</li>
<li>Raise credit facility requests as required, assist RM with credit Advance Ratio levels and client specific AR requests.</li>
<li>Provide regular updates to RMs regarding clients credit facilities and prepare credit excess reports.</li>
<li>Input daily trades in system within cut off times for trade reconciliation purposes.</li>
<li>Proactively help manage margin calls with Credit and Cross Border Desk in conjunction with RM.</li>
<li>Resolve any trade/non-trade related incidents in conjunction with the Cross Border Desk (as applicable) with prompt and timely reporting to Business Manager / Team Head.</li>
<li>Process with relevant approval all inward/outward cash and security transfer instructions received from client in conjunction with RM/ Booking Centre/Counterparty and client. Follow up till completion, including trade archival.</li>
<li>Support RMs in performing client after-sales tasks and coordination of marketing events invitations and approvals.</li>
<li>Follow up for pre-trade, post trade execution and confirmation, renewal of expired orders to enable reporting to Cross Border desk / complete system input. Liaise with RM/IA to ensure voice logs are completed and reported. Follow up till completion, including trade archival.</li>
<li>Accountable for providing full administrative support to the Head of cross border and immediate team, acquiring various administrative duties and backing-up other team members as and when required.</li>
<li>Where applicable, managing the daily mailing of documentation to the relevant booking centers.</li>
<li>Respond to client queries related but not restricted to account documentation, account balances, account activity, statement information, security transfers, security information, general product and/or service information.</li>
<li>Proactively update and follow up on various deficiency reports in RISK MIS Tool monthly (email notification). All deficiencies to be resolved promptly.</li>
<li>Completion of any remediation projects within the stipulated deadlines.</li>
<li>Highlight any suspicious activity/complaints to Head of Business/Business Manager in a timely manner.</li>
<li>Provide leave plan to Supervisor for approval and ensure smooth and detailed handover to back up SAs for business continuity.</li>
<li>Participate in all SE group projects and meetings. Handle any regulatory/non-regulatory projects within the stipulated deadlines.</li>
<li>Accountable for being thorough with relevant KOPs at Booking Centres and DIFC, and staying up to date on process enhancements, approval templates etc.</li>
</ul>

Private Bank - Client Service Executive

First Abu Dhabi Bank

<b><br>Job Title<br>Customer Retention and Loan Processing Officer   Dubai, UAE<br>Job Description<br>Customer Retention and Loan Processing Officer   Dubai, UAE<br> <br>Role Summary</b><br>First Abu Dhabi Bank (FAB) is seeking a dedicated Customer Retention and Loan Processing Officer to manage loan documentation, customer interactions, and application processing. This Dubai-based role involves supporting loan settlements, conducting document verification, submitting applications, and enhancing customer retention through effective engagement and service delivery.<br> <b><br>Job Details<br>Location: United Arab Emirates<br>Location: Dubai<br>Industry: Banking / Mortgage Professionals<br>Function: Customer Service<br>Gender: Any<br>Candidate Nationality: Any<br>Candidate Preferred Location: Any<br>Job Type: Full-time<br> <br>What You ll Do<br></b> <br>* Collect, verify, and process customer documents with precision and compliance<br>* Review originals, validate authenticity, and apply required certifications<br>* Manage DD settlements for competitor acquisitions and input applications into CAS and LMS<br>* Explain loan features and approvals to customers, including interest, bullet loans, and terms<br>* Upload documents into the Document Management System (DMS) and log case progress into MIS<br>* Provide daily, weekly, and monthly status reports to management<br>* Coordinate with internal teams to ensure timely case disbursement<br>* Identify retention opportunities and escalate concerns or competitor insights<br>* Ensure safe custody of originals and flag any unethical behavior to management<br>* Assist customers at branch or retention center, guiding them in filling forms and understanding offerings<br>* Comply with all policies and maintain service quality standards<br>* Support other team members when needed and provide administrative assistance<br> <br><b>Ideal Profile<br></b> <br>* Bachelor s degree required<br>* 1 2 years of experience in banking or similar financial services role<br>* Proficient in UAE banking systems, document compliance, and product features<br>* Excellent negotiation and customer service skills<br>* Able to perform basic financial screening and client profiling<br>* Collaborative, organized, and attentive to operational detail<br>* Strong interpersonal and reporting capabilities<br>* Knowledge of campaign handling, loan structures, and digital banking tools<br>

Customer Retention and Loan Processing Officer

First Gulf Fin Commercial Broker LLC

<p><b>Job Title: Female Sales Officer</b><br/><b>Company: FirstGulf Fin Commercial Broker LLC</b><br/><b>Location: UAE</b></p><p><b>Job Description:</b><br/>FirstGulf Fin Commercial Broker LLC is seeking a dynamic and motivated Female Sales <b>Officer</b> to join our growing team. This is an excellent opportunity for fresh graduates or with 6 months of experience looking to kickstart their career in the financial services industry.</p><p>As a Sales Officer, you will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring they receive top-notch service. You will work closely with senior team members to manage client accounts, provide financial advice, and assist in business development efforts.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and maintain strong relationships with new and existing clients.</li><li>Assist in managing client accounts and ensuring their satisfaction.</li><li>Understand clients&rsquo; financial needs and suggest appropriate solutions.</li><li>Support senior team members in handling day-to-day operations and business development.</li><li>Stay updated on financial market trends and company products.</li></ul><p><b>Requirements:</b></p><ul><li>A Bachelor&rsquo;s degree in Business, Finance, or related field.</li><li>Freshers are encouraged to apply.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work well in a team and independently.</li><li>Positive attitude and eagerness to learn.</li></ul><p><b>Why FirstGulf Fin?</b></p><ul><li>Excellent training and career growth opportunities.</li><li>Work in a fast-paced and supportive environment.</li><li>Competitive salary and benefits.</li></ul><p>Interested candidates are invited to submit their CV for immediate consideration. Join our team and start your career with one of UAE&rsquo;s leading financial firms!</p><p><b>Send your resume to Email:- info@firstgulffinance.ae and hr@firstfulffinance.ae,Whats App-0529325554</b></p><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED7,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Banking: 1 year (Preferred)</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,000.00 - AED7,000.00 per month</p>

Female Sales Officer

Explore 7744+ Client service officer in Dubai this November. Find roles across top companies and apply now to boost your career.

7744 client service officer jobs IN Dubai

Client Service Officer / Hostess

Client Service Officer / Hostess

Customer Service Representative

Hindi-Speaking Customer Experience Officer

Private Bank - Client Service Executive

Customer Retention and Loan Processing Officer

Female Sales Officer