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customer success specialist Jobs in Istanbul

customer success specialist

customer service associate Jobs in Istanbul

customer service associate

customer service representative Jobs in Istanbul

customer service representative

client service representative

Future Electronics

<div>
 
 Looking for a challenging new role and career development as a:
 
 
 
 CUSTOMER SERVICE REPRESENTATIVE,
 
 
 
 If the answer is yes, then Future Electronics wants to hear from you! We are currently looking to employ a Customer Service Representative in Istanbul, Turkey.
 
 
 We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class organizational development in order to learn and achieve our goals together Successful applicants will gain a highly competitive salary, full training and a range of benefits.
 
 
 
 
 
 
 Job Outline:
 
 
 
 The prime responsibility of the role is to ensure that customers&rsquo; expectations both internal and external alike are achieved, which involves the confirmation of each stage of the order within the system to ensure all is compliant and accurate.
 
 
 This is a key role within the sales team working with the needs of external customers and meeting the requirements of the internal department and company needs. The ability to be able to communicate concisely and clearly with sales personnel, advising and updating them of changes is essential in this role.
 
 
 
 
 
 
 What the role involves:
 
 
 
 &bull; Order management to include but not limited to:
 
 
 - Order entry and changes; Ensure part creates are actioned
 
 
 - Expedites and follow through to completion liaising with MSR team
 
 
 - Ensure value added services have been actioned, with DC or Future Plus.
 
 
 - Manage any exceptions with sales personnel when stock is shipping whether orders can be shipped or returned to stock
 
 
 - Obtain Proof of Deliveries where requested
 
 
 - Manage returns from customers and ensure credits are raised efficiently
 
 
 &bull; Hold a clear appreciation of Future&rsquo;s vision and corporate objectives and ensures work activities are aligned accordingly
 
 
 &bull; Maintain the monthly and daily reports for the sales personnel within the sales office in order to act as a source of reference as to the level of sales achieved versus target and highlight inconsistencies affecting orders to be shipped.
 
 
 &bull; Maintain communication between operational departments i.e. Marketing and Sales etc.
 
 
 &bull; Raise credit, debit paperwork, and pass to accounts to ensure that it is actioned efficiently
 
 
 &bull; Accept all incoming calls and respond with relevant action as required.
 
 
 &bull; Follow up with NCNR paperwork with Strategic Account Managers.
 
 
 &bull; Undertake regular communication with line manager and actively prepare for annual and bi-annual appraisals
 
 
 &bull; Ensures up to date with the latest system changes and all associated business related changes affecting the organisation
 
 
 &bull; As and when required, support customer specific programmes and provide co-ordination for certain projects such as but not limited to web queries.
 
 
 &bull; Additional projects or duties as management at times may require
 
 
 
 
 
 
 Do you have:
 
 
 
 &bull; Ideally educated to senior schooling
 
 
 &bull; Excellent communication and interpersonal skills
 
 
 &bull; Fleunt in English and Turkish both communication and written
 
 
 &bull; Highly organised and accurate, able to work under pressure and maintain extensive attention to detail
 
 
 &bull; Computer literacy, particularly in excel is an advantage
 
 
 &bull; Previous B2B sales experience in a fast-paced environment would be considered an asset but is not a prerequisite
 
 
 
 
 
 
 About:
 
 
 
 Founded in 1968, Future Electronics is a worldwide leader in electronic components distribution and is recognized as one of the most respected and innovative companies in the industry today. Headquartered in Montreal and operating in over 160 locations in 40 plus countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions.
 
 
 On April 2nd, 2024, Future Electronics joined WT Microelectronics. This complementary partnership is expected to generate strong synergies, enabling the combined company to deliver long-term, sustainable value to all stakeholders, including customers, suppliers, employees, and shareholders.
 
 
 
 
 
 
 Equality, Diversity, and Inclusion
 
 
 
 We are committed to Equality, Diversity, and Inclusion. We recruit the &lsquo;best person for the job&rsquo; regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability creating an inclusive working environment and culture for all our employees.
 
 
 
</div>

Customer Service Representative

Roka Group

Pozisyon: &#304;ngilizce Bilen M&uuml;&#351;teri Hizmetleri TemsilcisiGENEL N&#304;TEL&#304;KLER:<ul><li>&#304;ngilizceye ak&#305;c&#305; derecede hakim</li><li>M&uuml;&#351;teri odakl&#305;, &ccedil;&ouml;z&uuml;m geli&#351;tirme yetene&#287;ine sahip</li><li>G&uuml;&ccedil;l&uuml; ileti&#351;im becerileri ve ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n</li></ul>ROKA GRUP&rsquo;TA S&#304;Z&#304; NELER BEKL&#304;YOR?<ul><li>Gen&ccedil; ve dinamik bir &ccedil;al&#305;&#351;ma ortam&#305;</li><li>Uluslararas&#305; bir &#351;irkette kariyer yapma f&#305;rsat&#305;</li><li>Online finans e&#287;itim programlar&#305;</li><li>Dil geli&#351;im imkanlar&#305;</li></ul>&Ccedil;al&#305;&#351;ma Lokasyonu: &#304;STANBUL/ MASLAK &Ccedil;al&#305;&#351;ma Modeli: Tam zamanl&#305; &Ccedil;al&#305;&#351;ma Saatleri: Pazartesi - Cuma, 09:00 - 18:00 veya Maa&#351;: 38.000 TL - 50.000 TL + Prim Sistemi E&#287;itim: Gerekli t&uuml;m e&#287;itimler taraf&#305;m&#305;zdan sa&#287;lanacakt&#305;r.E&#287;er uluslararas&#305; bir &ccedil;al&#305;&#351;ma ortam&#305;nda kendinizi geli&#351;tirmek istiyorsan&#305;z, ba&#351;vurunuzu bekliyoruz!Position: Customer Service Representative (Fluent in English)GENERAL QUALIFICATIONS:<ul><li>Fluent in English</li><li>Customer-focused with strong problem-solving skills</li><li>Excellent communication abilities and a team-player mindset</li></ul>WHAT AWAITS YOU AT ROKA GROUP:<ul><li>A young and dynamic working environment</li><li>Opportunity to build a career in an international company</li><li>Online finance training programs</li><li>Language development opportunities</li></ul>Location: &#304;STANBUL/ MASLAK Working Model: Full-time Working Hours: Monday to Friday, 09:00AM &ndash; 06:00PM Salary: 38,000 TRY &ndash; 50,000 TRY + Bonus System Training: Full training will be providedIf you're looking to grow in an international work environment, we look forward to receiving your application!&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 37.000,00TRY - 50.000,00TRY ayl&#305;k

İNGİLİZCE BİLEN HESAP YÖNETİCİSİ / ENGLISH-SPEAKIN' ACCOUNT MANAGER

Looking for a challenging new role and career development as a:CUSTOMER SERVICE REPRESENTATIVE-TEMPORARYIf the answer is yes, then Future Electronics wants to hear from you! We are currently looking to employ a temporary Customer Service Representative in Istanbul, Turkey.We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class organizational development in order to learn and achieve our goals together Successful applicants will gain a highly competitive salary, full training and a range of benefits.Working days are Monday to FridayJob Outline:The prime responsibility of the role is to ensure that customers&rsquo; expectations both internal and external alike are achieved, which involves the confirmation of each stage of the order within the system to ensure all is compliant and accurate.This is a key role within the sales team working with the needs of external customers and meeting the requirements of the internal department and company needs. The ability to be able to communicate concisely and clearly with sales personnel, advising and updating them of changes is essential in this role.What the role involves:<ul><li>Order management to include but not limited to:</li></ul>- Order entry and changes; Ensure part creates are actioned- Expedites and follow through to completion liaising with MSR team- Ensure value added services have been actioned, with DC or Future Plus.- Manage any exceptions with sales personnel when stock is shipping whether orders can be shipped or returned to stock- Obtain Proof of Deliveries where requested- Manage returns from customers and ensure credits are raised efficiently<ul><li>Hold a clear appreciation of Future&rsquo;s vision and corporate objectives and ensures work activities are aligned accordingly</li><li>Maintain the monthly and daily reports for the sales personnel within the sales office in order to act as a source of reference as to the level of sales achieved versus target and highlight inconsistencies affecting orders to be shipped.</li><li>Maintain communication between operational departments i.e. Marketing and Sales etc.</li><li>Raise credit, debit paperwork, and pass to accounts to ensure that it is actioned efficiently</li><li>Accept all incoming calls and respond with relevant action as required.</li><li>Follow up with NCNR paperwork with Strategic Account Managers.</li><li>Undertake regular communication with line manager and actively prepare for annual and bi-annual appraisals</li><li>Ensures up to date with the latest system changes and all associated business-related changes affecting the organisation</li><li>As and when required, support customer specific programmes and provide co-ordination for certain projects such as but not limited to web queries.</li><li>Additional projects or duties as management at times may require</li></ul>Do you have:<ul><li>Ideally educated to senior schooling</li><li>Excellent communication and interpersonal skills</li><li>Fluent in English, fluent French is an advantage, basic Hebrew is an advantage</li><li>Highly organised and accurate, able to work under pressure and maintain extensive attention to detail</li><li>Computer literacy, particularly in excel is an advantage</li><li>Previous B2B sales experience in a fast-paced environment would be considered an asset but is not a prerequisite</li></ul>To Apply send your CV to nik.rodway@futureelectronics.comHeadquartered in Montreal and operating in 150 locations in 40 countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions.The company&rsquo;s success is largely built upon its commitment to maintain close business partnerships with suppliers and customers, coupled with the strength of its commercial and technical competencies through all stages of the design-production cycle.Future Electronics is globally integrated, supported by one IT infrastructure which provides real time inventory availability and access, while enabling full integration of operations, sales and marketing worldwide.Future Electronics boasts the most knowledgeable sales team and provides the most advanced engineering/design capabilities and technical solutions, award-winning customer service, best-in-class global trade compliance program, and the largest available-to-sell inventory in the world.Offering the industry&rsquo;s highest level of overall service, including customer-specific programs and processes, and worldwide e-commerce support, the company&rsquo;s mission is always to Delight the Customer&reg;.On September 14th, 2023, it was announced that Future Electronics would be joining forces with WT Microelectronics to deliver long-term, sustainable value to all relevant stakeholders including customers, suppliers, employees, and shareholders through the combination of two highly complementary organizations. The two organizations will continue to operate independently pending regulatory approvals.Equality, Diversity, and InclusionWe are committed to Equality, Diversity, and Inclusion. We recruit the &lsquo;best person for the job&rsquo; regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability creating an inclusive working environment and culture for all our employees.Job Types: Full-time, PermanentExperience:<ul><li>Customer Service: 3 years (Required)</li></ul>Language:<ul><li>Turkish (Required)</li><li>English (Required)</li></ul>Location:<ul><li>&#305;stanbul (Required)</li></ul>

Merter Fashion Center

Job Description&middot;Respond and initiate calls to our existing customers.&middot; Respond to customer requests from our e-commerce site and social media (Whatsapp, Instagram, Facebook, etc.) accurately, quickly and effectively.&middot; Listen &amp; Resolve to customers&rsquo; concerns, issues and questions.&middot; Enhance our online presence by identifying and engaging potential customers to effectively promote the company.&middot; Maintaining a positive, empathetic, and professional attitude toward customers at all times.&middot; Acknowledging and resolving customer complaints.&middot; Open new customer accounts on the CRM and website.&middot; Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.&middot; Recommend possible products to meet the customers&rsquo; needs.&middot; Filter and transfer customers and to online sales department.&middot; Prepare customer reports by gathering data collected during customer interactions.&middot; Ensure customer satisfaction and provide professional customer support.Skills and QualificationSome of the key skills for a customer service representative are:&middot; Personable and attentive&middot; Strong communication skills&middot; Strong interpersonal skills&middot; Strong non-verbal communicator&middot; Familiar with the software used to connect with customers and gather their information.&middot; Experience working with customer support.&middot; Knowledge of applicable products and markets.* English, Turkish, Spanish, Arabic and French speaker.Job Type: Full-timeLanguage:<ul><li>Fran&ccedil;ais (Preferred)</li><li>Spanish (Preferred)</li><li>Arabic (Preferred)</li><li>Italian (Preferred)</li></ul>

Customer Support Representative (work from office)

ALFA Medical Investment Fund

International Sales Representative &ndash; HXP Division Location: &#350;i&#351;li, IstanbulJoin HXP &ndash; Where Global Opportunities Begin At HXP, we connect clients across continents with innovative solutions and exceptional service. Our multinational team thrives in a fast-paced, growth-focused environment where every deal opens the door to new possibilities. We are now looking for a dynamic, results-driven International Sales Representative to join our expanding team and help us strengthen our global presence.What You&rsquo;ll Do<ul><li>Identify and develop new business opportunities in international markets</li><li>Build and maintain strong, long-term client relationships</li><li>Conduct market research to understand client needs and trends</li><li>Prepare and deliver compelling sales presentations and proposals</li><li>Negotiate contracts and close deals that align with company objectives</li><li>Collaborate with internal teams to ensure smooth project execution and client satisfaction</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s degree in Business, Marketing, International Relations, or related field</li><li>Proven track record in international sales or business development (health tourism or related industries preferred)</li><li>Excellent communication and negotiation skills in English (additional languages are a plus)</li><li>Strong cultural awareness and ability to work with clients from diverse backgrounds</li><li>Goal-oriented mindset with the ability to thrive in a target-driven environment</li></ul>Why Join Us<ul><li>Competitive salary + performance-based commission structure</li><li>Opportunities for professional growth and international travel</li><li>Collaborative, multicultural work environment</li><li>Be part of a fast-growing company shaping global industry standards</li></ul>If you&rsquo;re ready to take your sales career to the next level and be part of a team that values ambition, innovation, and results, we&rsquo;d love to hear from you.Apply now and start building your global success story with HXP.Job Type: Full-timeApplication Question(s):<ul><li>Please state the languages you speak fluently.</li><li>Do you have both registered adress and residence permit to stay in Turkey?</li><li>Please state your salary expectation.</li></ul>

International Sales Specialist (Hair Transplantation)

Envision Energy

<div>
 
 
 Responsibilities:
 
 
 <ol>
 <li>
 
 Business Planning:
 
 Develop and ensure effective execution of operational strategies based on regional/customer insights, analysis of potential clients, customer needs, and competitor landscapes. Identify target markets and align strategies with company and departmental market intelligence and planning.
 </li>
 <li>
 
 Client Relationship Management:
 
 Lead the management and maintenance of multi-dimensional relationships with strategic accounts. Integrate company resources to foster multi-faceted communication and collaboration, enhancing client stickiness.
 </li>
 <li>
 
 Regional Opportunity Identification:
 
 Collect and consolidate customer intelligence via public channels and provincial representative offices. Establish routine communication mechanisms to capture real-time customer needs and potential, enabling tailored matching and fostering long-term partnerships.
 </li>
 <li>
 
 Opportunity Management:
 
 Oversee the management of regional and strategic opportunity information. Conduct targeted outreach based on customer segmentation mechanisms against annual targets, ensuring a high conversion rate of opportunities into confirmed orders.
 </li>
 <li>
 
 Order Acquisition:
 
 Drive order wins and increase market share by uncovering potential markets, conducting timely and effective information gathering/analysis, formulating pre-bid guidance and key account strategies, developing customized project solutions aligned with customer value propositions, and achieving sales targets.
 </li>
 <li>
 
 Sales Operations Leadership:
 
 Lead team activities in sales/competitive data analysis, strategic account profiling, CRM, performance evaluation, lead &amp; opportunity management, payment collection tracking, and contract quality improvement.
 </li>
 <li>
 
 Contract &amp; Service Fulfillment:
 
 Possess a strong understanding of contract and service fulfillment processes. Continuously enhance customer satisfaction and achieve operational goals by building relevant local process capabilities.
 </li>
 <li>
 
 Talent Development:
 
 Strategically allocate talent based on business needs. Build and sustain a high-performing local team through target setting, empowerment, talent pipeline development, capability enhancement, and effective motivation.
 </li>
 </ol>
 
 
 
 
 
 Qualifications:
 
 
 <ol>
 <li>
 Bachelor's degree or higher.
 </li>
 <li>
 Minimum of 10 years of sales experience with a thorough understanding of project sales cycles.
 </li>
 <li>
 Familiarity with wind power industry sales environments; knowledge of wind turbine parameters, performance characteristics, or wind blade fundamentals is essential; deeper industry understanding is a strong plus.
 </li>
 <li>
 Strong market analysis capabilities; proficient in market intelligence, customer needs analysis, and client relationship management principles and practices.
 </li>
 <li>
 Proven experience in building and managing multicultural/international teams.
 </li>
 <li>
 Excellent communication, presentation, and stakeholder coordination skills (internal &amp; external).
 </li>
 </ol>
 
 
</div>

Sales Director, Türkiye

GRAND CLINC

GRAND Clinic is looking for talented sales representatives to join its team. If you are fluent in Russian and have experience working as a medical representative, this vacancy is for you.Please note that this job can only be performed from our office. The employee must reside in Istanbul, Turkey.Job description and main responsibilities:-Interact with potential customers, presenting our offers and effectively communicating their value to generate interest and create sales opportunities.-Solve patient problems by actively listening to them, showing empathy, and providing accurate and relevant information to build trust.-Negotiate and secure commitments from patients to complete purchases, ensuring a positive decision-making experience.-Maintain detailed records of interactions to track progress, measure effectiveness, and facilitate timely follow-up with potential customers.-Proactively work to meet or exceed sales goals through strategic outreach and relationship-building efforts.Qualifications:-Experience in positions such as medical consultant, telesales representative, translator, or call center agent is preferred.-Excellent communication skills and active listening skills are required. Basic knowledge of sales and customer service is required.-Proficiency in computer systems and CRM software is required.Working at GRAND CLINIC:1- International work environment.2- Career growth opportunities.3- Competitive salary.4- Sales commissions.Job Type: Full-timeLanguage:<ul><li>russian (Required)</li></ul>Job Type: Full-time

Russian Sales Representative

Explore 477+ Client service representative in Istanbul this September. Find roles across top companies and apply now to boost your career.

477 client service representative jobs IN Istanbul

Customer Service Representative

İNGİLİZCE BİLEN HESAP YÖNETİCİSİ / ENGLISH-SPEAKIN' ACCOUNT MANAGER

Customer Service Representative

Customer Support Representative (work from office)

International Sales Specialist (Hair Transplantation)

Sales Director, Türkiye

Russian Sales Representative