customer service representative Jobs in Lahore Pakistan

customer service representative

customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer support executive Jobs in Lahore Pakistan

customer support executive

customer success specialist Jobs in Lahore Pakistan

customer success specialist

customer services representative Jobs in Lahore Pakistan

customer services representative

client service representative

Luminey

Job Title: Customer Service Representative (Female)Location: Bahria Town, Lahore Job Type: Full-Time (On-site)Timing: 10am-6pm (Mon-Sat)About the Role:We are looking for a confident and customer-oriented Customer Service Representative (Female) to join our team in Bahria Town, Lahore. The selected candidate will handle client communication, provide project updates, and ensure customer satisfaction throughout the construction process.Key Responsibilities:<ul><li>Communicate effectively with clients through calls, messages, and meetings.</li><li>Understand client requirements and coordinate with internal departments for smooth project execution.</li><li>Provide timely updates to clients regarding project progress.</li><li>Manage client feedback and resolve issues professionally.</li><li>Assist in preparing quotations, proposals, and documentation.</li><li>Maintain accurate records of client interactions and follow-ups.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1&ndash;2 years of experience in client servicing or customer relations (preferably in construction, interior design, or real estate).</li><li>Excellent communication and interpersonal skills.</li><li>Presentable, confident, and well-spoken personality.</li><li>Strong organizational and multitasking abilities.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Service Representative (Bahria Town)

JLPS Group

Experience Required: Minimum 1 year (Inbound or Outbound Call Center Experience)Position SummaryWe are seeking a Female Customer Support Representative (CSR) to join our Support Department at our Aesthetic Head Quater in Garden Town, Lahore. The ideal candidate will have prior experience handling inbound or outbound customer interactions in a call center environment and possess excellent communication and interpersonal skills.This role involves engaging with clients over the phone and online channels to provide information about aesthetic treatments, schedule appointments, handle inquiries, and ensure a premium customer experience. Comprehensive product and service training will be provided.Key Responsibilities<ul><li>Handle inbound and outbound calls professionally, ensuring exceptional client service.</li><li>Respond promptly to customer inquiries related to clinic services, treatments, and appointments.</li><li>Maintain detailed and accurate records of client interactions in the CRM system.</li><li>Coordinate with internal teams &mdash; including consultants, aesthetic practitioners, and front desk &mdash; to confirm appointments and follow up on client queries.</li><li>Assist in client retention by ensuring satisfaction, addressing concerns, and promoting new services or offers.</li><li>Manage communication via WhatsApp, email, and social media chat, maintaining a professional and empathetic tone.</li><li>Achieve monthly targets for customer response time, satisfaction, and lead conversion.</li><li>Participate in product and communication training sessions to enhance knowledge of aesthetic services.</li><li>Uphold the clinic&rsquo;s professional image and ensure confidentiality of all client information.</li></ul>Required Skills &amp; Attributes<ul><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Polished and confident telephone etiquette.</li><li>Friendly, empathetic, and customer-oriented personality.</li><li>Ability to manage multiple calls/chats and prioritize effectively.</li><li>Strong coordination and follow-up abilities.</li><li>Basic computer and CRM/data-entry proficiency.</li><li>Team player with a professional attitude and willingness to learn.</li></ul>Qualifications &amp; Experience<ul><li>Minimum Bachelor&rsquo;s degree (or intermediate with strong communication skills).</li><li>At least 1 year of experience as an Inbound or Outbound Call Center Representative (healthcare, hospitality, or beauty industry experience is a plus).</li><li>Familiarity with customer service systems, CRM tools, or appointment scheduling software will be an advantage.</li></ul>Job Timings : 3 PM to 12 AM (or may be changed according to the company requirements)Market Competitive Salary subjected to evaluation during the interviewLocation: Garden Town, LahoreTo apply please share your CV at WhatsApp +92-336-4359850 (rapid response)Job Type: Full-timePay: Rs35,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Representative (Female)

Haideri Consultants (SMC-Private) Limited

Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls and emails in a professional manner</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to address client concerns</li><li>Provide information about our recruitment services and processes</li><li>Follow up on client applications and ensure timely communication</li></ul>Qualifications:<ul><li>Proven experience in customer service or a similar role</li><li>Excellent communication and interpersonal skills</li><li>Proficiency in MS Office and CRM systems</li><li>Ability to multitask and stay calm under pressure</li><li>Fluency in Urdu (English is a plus)</li><li>Minimum education: Intermediate or Bachelor</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR) Female

Farmghar

Job Overview:Karsaaz App is looking for a Customer Service Representative (CSR) to join our team in Johar Town, Lahore. The ideal candidate will handle customer queries, provide support, and ensure a seamless user experience. If you have excellent communication skills and a passion for customer service, we encourage you to apply!Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional manner.</li><li>Assist users with app-related issues, troubleshooting, and account management.</li><li>Resolve customer complaints efficiently while ensuring customer satisfaction.</li><li>Maintain detailed records of customer interactions and escalate complex issues.</li><li>Provide feedback to the management team regarding customer concerns and service improvements.</li><li>Meet customer service performance targets, including response time and resolution rate.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree in a relevant field.</li><li>Experience: 0-2 years in customer service (experience in a tech/app-based company is a plus).</li><li>Skills:</li><li>Strong communication and problem-solving skills.</li><li>Ability to handle multiple tasks efficiently.</li><li>Proficiency in MS Office and familiarity with CRM software.</li><li>A customer-focused and team-oriented attitude.</li></ul>Benefits:<ul><li>Competitive salary based on experience and performance.</li><li>Target-based bonuses.</li><li>Career growth opportunities within the company.</li><li>Friendly and professional work environment.</li><li>Paid leaves and medical benefits as per company policy.</li></ul><ul><li>Position: Customer Service Representative (CSR)</li><li>Company: Karsaaz App</li><li>Location: Johar Town, Lahore</li><li>Job Type: Full-time</li></ul>Job Type: Full-timePay: Up to Rs35,000.00 per monthWork Location: In person

Customer Service Representative

EcoEnergy Systems

We are looking for a highly motivated and customer-focused Customer Service Representative with outstanding English communication skills to join our growing team. The ideal candidate will have prior experience in managing outbound calls, particularly with UK-based clients, and will be skilled at building trust, nurturing leads, and driving successful outcomes.Key Responsibilities:* Manage inbound and outbound calls with potential international clients, ensuring a professional and engaging first impression through warm calling.* Follow up consistently with prospects to build strong relationships, nurture leads, and guide them through the sales process.* Maintain and manage a robust pipeline of leads, converting them into qualified opportunities and confirmed surveys.* Accurately document all interactions in CRM tools, ensuring complete and updated records of client communication.* Work closely with the sales and marketing teams to align strategies, share insights, and achieve business objectives.* Address client queries, concerns, and complaints with efficiency and professionalism while ensuring client satisfaction.* Identify client needs and provide feedback to improve service offerings and enhance overall customer experience.Required Skills:* Proven track record of handling inbound and outbound calls, with strong experience in dealing with UK clients.* Excellent English communication skills (both written and spoken), with the ability to engage confidently and professionally.* Outstanding negotiation and persuasion abilities, with a results-driven mindset.* Strong interpersonal skills and the ability to build long-term relationships with clients.* Self-motivated, target-oriented, and able to work independently with minimal supervision.* Experience using CRM tools and client management systems is highly desirable.* A positive, resilient, and adaptable attitude, with the ability to thrive in a fast-paced environment.Job Type: Full-timePay: Rs75,000.00 - Rs160,000.00 per monthApplication Question(s):<ul><li> How much experience do you have in sales, and what kind of sales campaigns have you worked on in the past?</li><li>How much experience you have working with CRM systems, and which ones you have used?</li><li>What is your current Salary, Notice Period, and What is your Expected salary for this position?</li><li>Are you comfortable working onsite in Johar Town Lahore from 2 PM to 11 PM? or 6 working days in a week?</li></ul>Work Location: In person

Enrichers Investment Group

Timings: 2pm-11pmMust Have QualificationsMinimum Bachelor's degree in finance, marketing, business, economics, or a related field.Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA) will be preferredWho Are We?Enrichers Investment Group (EIG) is a leading investment firm in Pakistan. We specialize in forming strategic investment consortiums across diverse sectors like financial instruments, physical trade, real estate, agriculture, and tourism &amp; hospitality.Our subsidiary, Enrichers Private Limited (EPL), is a corporate member of PMEX, operating in major exchanges like NYMEX, NYSE, PSX, and PMEX.What We Offer?&middot; 24/5 Client Support: We prioritize client satisfaction with round-the-clock assistance.&middot; Data-Driven Decisions: Our services are customized, transparent, and backed by in-depth knowledge.&middot; Cutting-Edge Technology: We empower investors with tech-driven trading capabilities.&middot; Tailored Investment Strategies: We craft personalized plans to achieve client's financial goals.Role Overview: We are seeking a driven and energetic Client Service Representative to join our growing team. You will be the first point of contact for our valued clients, providing exceptional service and ensuring their satisfaction. This is a fast-paced environment where you will thrive on building relationships and exceeding client expectations.Job Responsibilities:&middot; Respond to client inquiries via phone, email, and chat in both Urdu and English&middot; Proactively identify and resolve client issues in a timely and professional manner&middot; Provide accurate and up-to-date information to clients regarding our services&middot; Stay informed on market trends to communicate their impact on client portfolios&middot; Build and maintain positive relationships with clients&middot; Document all client interactions and maintain accurate records&middot; Escalate complex issues to the appropriate team&middot; Contribute to a positive and energetic team environment&middot; Uphold company policies and proceduresCompetencies Required:&middot; Minimum 1 year of experience in business, marketing or related fields&middot; Fluency in Urdu and English (written and verbal)&middot; Excellent communication and interpersonal skills&middot; Strong telephone etiquette with a clear, pleasant, and energetic voice&middot; Proven ability to multi-task, prioritize, and manage time effectively&middot; Ability to work independently and as part of a team&middot; A positive and professional demeanor&middot; Understanding of financial markets conceptsWhy Join Us?&middot; Launch your career with a leading investment group managing a diverse portfolio.&middot; Benefit from a comprehensive training program and ongoing professional development.&middot; Gain exposure to various facets of the financial and investment industry.&middot; Build a rewarding career with potential for advancement within the company.Growth Path:This role provides a launchpad for your financial services career, equipping you to empower clients with market insights.Benefits and Rewards:&middot; Competitive salary and lucrative commission structure&middot; Build a long-lasting career with ample professional development&middot; Access free ongoing training programs and certifications&middot; Enjoy a comprehensive benefits package including meals, exciting trips &amp; rewards, and various leave options - Annual, Sick, Casual, Hajj/ Umrah and Marriage LeavesJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Evening Shift) - Males Only

WSL Consultants

Job Summary:We are seeking dedicated and enthusiastic Customer Support Agent (Male/Female) to join our customer service team. The successful candidates will be responsible for handling inbound and outbound calls, addressing customer inquiries, providing accurate information, and ensuring a high level of customer satisfaction.You will serve as the first point of contact for our customers, representing the company with professionalism, empathy, and efficiency.Key Responsibilities:<ul><li>Answer incoming calls and respond to customer inquiries promptly and professionally.</li><li>Make outbound calls to follow up with customers or promote products/services as required.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Handle and resolve customer complaints with patience and a positive attitude.</li><li>Record customer information, transactions, and feedback in the system accurately.</li></ul>Qualifications:<ul><li>16 Years of education of education in any field.</li><li>Proven experience as a Call Center Agent, Customer Service Representative, or similar role (preferred).</li><li>Excellent communication and listening skills (verbal and written).</li><li>Ability to work in a fast-paced environment and handle pressure effectively.</li></ul>Preferred Skills:<ul><li>Language Urdu is must English is optional.</li><li>Positive, energetic, and customer-oriented attitude.</li><li>Strong teamwork and interpersonal skills.</li></ul>Benefits:<ul><li>Monthly Salary 40,000 PKR.</li><li>Paid training and professional development opportunities.</li><li>Opportunities for career growth within the company.</li></ul>How to Apply : ( Kindly Share your resume with mentioned post on This Number 03092228189 )Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Explore 1034+ Client service representative in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.

1034 client service representative jobs IN Lahore Pakistan

Customer Service Representative (Bahria Town)

Customer Support Representative (Female)

Customer Service Representative (CSR) Female

Customer Service Representative

Customer Service Representative

CSR (Evening Shift) - Males Only

Customer Service Representative